Develop Bugs

[Q] Hard Reset Xperia Play?

Fatigue reared it's ugly head tonight and produced a ****-up of mass proportions. Battery was almost dead so decided to leave it on charge in the family room, but put on a pin lock so my little boy wouldn't play any games. Screen goes to sleep and a I get an email alert, so I awaken the screen and move the slider to the right, insert what I think my pin is and nothing is happening. I click ok but it just asks for it again.
I've looked up hard resets using Google and they mention holding down the left and right buttons and then powering up the phone. I'm not sure what they mean by left and right keys. They don't mean the L and R shoulder buttons and they reference keys under the display. I only imagine it's two of the four keys. I've tried the keys to the extreme left and right but nothing happened, so I'm at a loss. Any help from you guys here would be great as I'm kinda stuck without it and also wheelchair bound, so without my phone I'm kind of stuck. lol. Thanks in advance.

If you have not rooted or unlocked the bootloader. You can use SEUS to reflash the phone.
If you unlocked or rooted the phone, use flashtool to do this.
Sent from my Nexus S using XDA Premium App

Apologies but none of that means anything to me. I assume it's some kind of unlocking spiel or hack talk but I have no interest in that. I bought the phone to make calls, play games and use apps. Anything else is Greek to me.

Seus is short for Sony Ericsson update service.
Instructions and download link here
http://www.sonyericsson.com/cws/sup...etailed/updateservice/xperia-play?cc=gb&lc=en
Sent from my R800i using XDA Premium App

That link doesnt work it seems now. So whats the trick? Trying to find it too online, without it unlocked and rooted, I need a factory way to hard reset one myself.

http://talk.sonyericsson.com/thread/14955 This thread works =) Was able to flash.

[Q] Cant hard reset Xplay

HI all,
My xplay r800i touch screen along with the back , home ,search and menu buttons have stopped working,
it is still in warranty but I would like to factory reset before taking it back for repair (what with alot of personal info on it)
Is there anyway of doing this when I cant unlock the screen ? It is not rooted and I am running out of ideas,pc companion doesnt work(you need the back button ) and I cannot unlock the phone as the screen doesnt let me swipe..
thanks for any help Guys and Gals

Have you tried using flashtool to put the phone into the bootloader? That could work.
Sent from my R800x using Tapatalk 2

daymo said:
HI all,
My xplay r800i touch screen along with the back , home ,search and menu buttons have stopped working,
it is still in warranty but I would like to factory reset before taking it back for repair (what with alot of personal info on it)
Is there anyway of doing this when I cant unlock the screen ? It is not rooted and I am running out of ideas,pc companion doesnt work(you need the back button ) and I cannot unlock the phone as the screen doesnt let me swipe..
thanks for any help Guys and Gals
Click to expand...
Click to collapse
Firstly, you probably do not need to factory reset. If you really want to you could open up your play and see if you can trigger the back button manually for PC companion.
Sent from my R800i using xda app-developers app

daymo said:
HI all,
My xplay r800i touch screen along with the back , home ,search and menu buttons have stopped working,
it is still in warranty but I would like to factory reset before taking it back for repair (what with alot of personal info on it)
Is there anyway of doing this when I cant unlock the screen ? It is not rooted and I am running out of ideas,pc companion doesnt work(you need the back button ) and I cannot unlock the phone as the screen doesnt let me swipe..
thanks for any help Guys and Gals
Click to expand...
Click to collapse
Had your exact problem months ago. I couldnt get it to work with Pc companion/flashtool, but doing it using this http://www.sonymobile.com/global-en/software/phones/xperia-play/ worked fine. Most likely this will sort it out, if not then your better off bringing it for repair.
Sent from my GT-I9300 On Official JB

Touch not responding and boot issues :(

Hi,
I recently got my phone unlocked via testpoint (I think) and it was fine for a week or so but then the touch screen started locking up after i turn the screen on and bring up the lock screen and wouldn't respond to my touches (so I can't answer my calls/texts until I restart my phone), the screen itself was fine as I can see everything still and the phone still responds as the gamepad is still functioned so I could turn it off and on again which then fixed it for a few hours.
This has been happening a lot recently and a new problem has developed which is that it will not boot properly, if I have it plugged in and boot from the "charging mode" its fine but the screen doesn't work until about 10 reboots and on battery it hangs at the Sony Ericsson text screen (On boot) and I have to battery pull it and reboot it many times before it will boot successfully again.
It is running a stock gingerbread ROM (Build .42 - rooted). This worked perfectly and never locked up once before the unlock, so I'm placing my suspicions on that. -.-
any ideas for fixes are greatly appreciated as having this phone doing this ALL THE TIME is very frustrating and seems to be happening more regularly and sometimes even when the screen is turned on and I'm using the device.
Thanks in advance and for reading all of that (If you did )

The fact that you unlocked it shouldn't matter that it's having issues booting up. I had mine unlocked via testpoint and it was all good. Try reflashing your stock FTF.
I think build .42 is Verizon, right? But what phone version do you have?

I have the R800i - originally locked to orange. I flashed a .42 build i fund on the internet, i think it was a Chinese ROM as it came with Chinese keyboard etc. and various Chinese apps
hmm, as I'm typing this I'm waiting for it to reboot - Not working -.- I got told by the guy who unlocked it that i cant update my phone or it may blank screen on me or something? i didn't want to risk anything by re-flashing it as i don't want to have to buy a new phone if this one completely messes up to the point that it's bricked I'm thinking a reflash is the way to go... Can titanium backup backup whatsapp properly so i dont have to sort out my activation stuff again? it's assigned to my old number atm so yeahh...

Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.

Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app

ILikeTheWayYouMove2 said:
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well while it certainly is true that everything stops it's not quite for no reason i mean there is most certainly some reason, it's not like the device just randomly decides "im perfectly fine but i wont work anymore" if it's a broken contact a lose cable or a fried chip something IS to blame for malfunctions and if there is a specific pattern of malfunctions it may be possible to track back just what component gave up.
So thank you for notifying me that things break at times i will still continue to wait if somebody possibly has more detail on this particular malfunction though.

Grey-fox-13 said:
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Click to expand...
Click to collapse
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre

sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Sounds like the exact same problem yes (including the gamepad navigation) would you mind keeping me/us updated over how it goes? what they blame to be the culprint etc?

friends too..
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!

sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
slyhedgehog56 said:
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
Click to expand...
Click to collapse
I have the same exact problem ,I made a very interesting detailed thread about it a few minutes ago , please have
a look at it and put a comment or something ...
Totally Depressed : My Xperia Play is Stuck at Sony Ericsson Text at Boot Screen !

Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)

sewer56lol said:
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
Click to expand...
Click to collapse
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)

Grey-fox-13 said:
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Click to expand...
Click to collapse
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app

sewer56lol said:
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?

Grey-fox-13 said:
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Click to expand...
Click to collapse
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse

Yes i know that you mentioned it however i thought they would/could check the status using the IMEI and could tell if it was locked nlocked though admittingly getting the code to unlock it using th IMEI does not actually mean that you unlocked it... ut alrigh thanks again
sewer56lol said:
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
Click to expand...
Click to collapse

[Q] Help-me, my XPERIA ZL died

My Xperia ZL died.
I put it to charge all night, so far so good. Woke up in the morning (with it on) and turned off the alarm.
Soon after I removed it from the wall outlet and put to reboot the machine in safe mode to save battery. Then he called back.
Sorry my english google translator, but what do I do?

The ZL is under warranty, why not take it to a Sony center?
Sent from my C6506 using xda app-developers app

Not is possible
maclancer said:
The ZL is under warranty, why not take it to a Sony center?
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I will take it only as a last resort, my phone is rooted.
Guess I'll have to reinstall the rom it, the question is: how? since he does not care ...

mateusoliveira said:
I will take it only as a last resort, my phone is rooted.
Guess I'll have to reinstall the rom it, the question is: how? since he does not care ...
Click to expand...
Click to collapse
That is why I don't deal with rooting the phone. My ZL is stock, and only install apps that is from trusted sources. Even if it's safe rooting, is not my thing.
Sent from my C6506 using xda app-developers app

maclancer said:
That is why I don't deal with rooting the phone. My ZL is stock, and only install apps that is from trusted sources. Even if it's safe rooting, is not my thing.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
kkkkk You say that because you do not live in Brazil.
Only the icons of LIGHT (my carrier) I removed 16 icons and 3 left that I use.

Can you be more specific...
What happens when you try to turn it on?
Have you tried the "reset" button next to the SIM card?
If you plug it into a computer, is it even detected?
Have you tried repairing with PC Companion or even flashing it with Flashtool?
Do you see the Sony logo at the beginning and then it stays dark?

Crash338 said:
Can you be more specific...
What happens when you try to turn it on?
Have you tried the "reset" button next to the SIM card?
If you plug it into a computer, is it even detected?
Have you tried repairing with PC Companion or even flashing it with Flashtool?
Do you see the Sony logo at the beginning and then it stays dark?
Click to expand...
Click to collapse
Not, never, nothing

Have you tried Flashtools ? Maybe works !

I took him in last night authorized assistance.
I will pay it but I preferred to lose the warranty.
I've no time yesterday but today gives to explain, as I said, I put it to restart in safe mode and it did not.
Do not connect any more, so I tried recovery, security, tried all that is possible and even the LED responds more.
I think the only solution (even if there assistance) will be the same FLASHTOOLs.
Thanks to all

Someone pls help me, stuck in bootloop xperiaZL

Im really in a panic now, I bought my phone last month, and just yesterday i had this problem, my network signal is suddenly disappearing and it will come back up again and then it repeats itself, until the next day, it gotten worst. i lost my newtwork signal and everytime i open my phone sometime it restarts, and says android ssystem process not responding, i tried to factory reset it but it wont let me, so i searched and i read that i should repair ir thru pc companion, so i did do it. then when the time finally came i opened my phone expecting that it would be fixed, but guess what, it just gotten worst, now its stuck in boot loop. i dont even know how that happen, now i cant shut it down, and its really over heating, please help me i dont know what to do anymore and im panicking.
my phone is xperia zl, its on stock. i just updated it thru wifi thru xperia update. pls someone help me. im from philippines, if some pinoy can read this please text me also 09439129912 thanks thanks!

serec said:
Im really in a panic now, I bought my phone last month, and just yesterday i had this problem, my network signal is suddenly disappearing and it will come back up again and then it repeats itself, until the next day, it gotten worst. i lost my newtwork signal and everytime i open my phone sometime it restarts, and says android ssystem process not responding, i tried to factory reset it but it wont let me, so i searched and i read that i should repair ir thru pc companion, so i did do it. then when the time finally came i opened my phone expecting that it would be fixed, but guess what, it just gotten worst, now its stuck in boot loop. i dont even know how that happen, now i cant shut it down, and its really over heating, please help me i dont know what to do anymore and im panicking.
my phone is xperia zl, its on stock. i just updated it thru wifi thru xperia update. pls someone help me. im from philippines, if some pinoy can read this please text me also 09439129912 thanks thanks!
Click to expand...
Click to collapse
Dont worry....you should restore your phone using Sony Ericsson update service (seus)....using your computer...its not the same as pc companion...you can search it kn google...that will restore your phone...
To shut your phone up, in the sim card tray in the back, you should see a yellow button...push it and wait for about 10 second...first one will vibrate once, and the phone is off but wait until the next vibrate...it will vibrate twice...than the phone will off...
After that charge your phone before restoring...dont restart it, just let it charge..try it and report your progress...
I hope this help..
Sent from my iPhone using Tapatalk Pro

THANK YOU THANK YOU FOR THE HELP, ill try it now and ill post later if it fixed it, i hope itll get fixed.
i finally got it to shut down. now ill try the seus thingy. thanks a lot

Am i doing the right thing? i downloaded the seus then i chose my phone xperia zl and connected it and then its downloading software something the size of 730mb, isnt that the same like the pc companion?

serec said:
Am i doing the right thing? i downloaded the seus then i chose my phone xperia zl and connected it and then its downloading software something the size of 730mb, isnt that the same like the pc companion?
Click to expand...
Click to collapse
Yes, just restore it like it says in the SEUS....but remember to you must have at least 80% battery before restore it...just do what it ltells...
Sent from my iPhone using Tapatalk Pro

okay thanks, ill update you when its done, i hope itll get fixed.

its still not working. now it says process system isnt responding. do you want to close it?

serec said:
its still not working. now it says process system isnt responding. do you want to close it?
Click to expand...
Click to collapse
Is the message happen after the restore...
Try rebooting again and if the message appear again, just close it...can you tell any weird activities in the phone...
Sent from my iPhone using Tapatalk Pro

Yes it happened after the restore. It boots up. And sometimes im stuck at the lock screen then that message will appear. Then itll hang and restart.
Sent from my SHV-E210K using xda app-developers app

Sorry for double posting
Sent from my SHV-E210K using xda app-developers app

serec said:
Yes it happened after the restore. It boots up. And sometimes im stuck at the lock screen then that message will appear. Then itll hang and restart.
Sent from my SHV-E210K using xda app-developers app
Click to expand...
Click to collapse
Hm, that's weird...if you have restore it should be ok...and why your baseband is unknown...
what is your firmware number...? is it .244 or .67...

Im also wondering why its unknown. I think its 267 or 67 something like that. Thats what appeared on pc companion and seus
Sent from my SHV-E210K using xda app-developers app

Everytime i click on anything i get random errors and asking me if i want to close it or wait for it. So practically i cant get anywhere. Its gonna hang and restart. And all my aps are missing not even a single one is visible
Sent from my SHV-E210K using xda app-developers app

Can you try this,
1.Try to reboot at least 5 times
2.When in airplane mode switch between 2G-3G-4G-2G then turn on airplane, turn off, reboot, turn on airplane.
3.Switch ON airplane mode, reboot, switch airplane mode OFF, reboot
If these method does not work, can you try to downgrade your firmware to .244.....do you know how to flash with flashtool...?

I dont know anything about flashing. But ive read flashing would fix this. Btw my phone came from indonesia. But im from Philippines. Tomorrow ill bring it to sony service center. I cant switch on airplane mode and switch to 2g or 3g coz when o click anything on settings an error will appear and then itll hang and restart. And sometimes even if i just open it itll hang without me even touching it.
Sent from my SHV-E210K using xda app-developers app

serec said:
I dont know anything about flashing. But ive read flashing would fix this. Btw my phone came from indonesia. But im from Philippines. Tomorrow ill bring it to sony service center. I cant switch on airplane mode and switch to 2g or 3g coz when o click anything on settings an error will appear and then itll hang and restart. And sometimes even if i just open it itll hang without me even touching it.
Sent from my SHV-E210K using xda app-developers app
Click to expand...
Click to collapse
If you don't want to try flashing, maybe that is the safest way...if you have warranty, maybe that's reasonable...
Best luck for you....
Press THANKS if I help a bit..