[Q] Cant hard reset Xplay - Xperia Play Q&A, Help & Troubleshooting

HI all,
My xplay r800i touch screen along with the back , home ,search and menu buttons have stopped working,
it is still in warranty but I would like to factory reset before taking it back for repair (what with alot of personal info on it)
Is there anyway of doing this when I cant unlock the screen ? It is not rooted and I am running out of ideas,pc companion doesnt work(you need the back button ) and I cannot unlock the phone as the screen doesnt let me swipe..
thanks for any help Guys and Gals

Have you tried using flashtool to put the phone into the bootloader? That could work.
Sent from my R800x using Tapatalk 2

daymo said:
HI all,
My xplay r800i touch screen along with the back , home ,search and menu buttons have stopped working,
it is still in warranty but I would like to factory reset before taking it back for repair (what with alot of personal info on it)
Is there anyway of doing this when I cant unlock the screen ? It is not rooted and I am running out of ideas,pc companion doesnt work(you need the back button ) and I cannot unlock the phone as the screen doesnt let me swipe..
thanks for any help Guys and Gals
Click to expand...
Click to collapse
Firstly, you probably do not need to factory reset. If you really want to you could open up your play and see if you can trigger the back button manually for PC companion.
Sent from my R800i using xda app-developers app

daymo said:
HI all,
My xplay r800i touch screen along with the back , home ,search and menu buttons have stopped working,
it is still in warranty but I would like to factory reset before taking it back for repair (what with alot of personal info on it)
Is there anyway of doing this when I cant unlock the screen ? It is not rooted and I am running out of ideas,pc companion doesnt work(you need the back button ) and I cannot unlock the phone as the screen doesnt let me swipe..
thanks for any help Guys and Gals
Click to expand...
Click to collapse
Had your exact problem months ago. I couldnt get it to work with Pc companion/flashtool, but doing it using this http://www.sonymobile.com/global-en/software/phones/xperia-play/ worked fine. Most likely this will sort it out, if not then your better off bringing it for repair.
Sent from my GT-I9300 On Official JB

Related

[Q] Hard Reset Xperia Play?

Fatigue reared it's ugly head tonight and produced a ****-up of mass proportions. Battery was almost dead so decided to leave it on charge in the family room, but put on a pin lock so my little boy wouldn't play any games. Screen goes to sleep and a I get an email alert, so I awaken the screen and move the slider to the right, insert what I think my pin is and nothing is happening. I click ok but it just asks for it again.
I've looked up hard resets using Google and they mention holding down the left and right buttons and then powering up the phone. I'm not sure what they mean by left and right keys. They don't mean the L and R shoulder buttons and they reference keys under the display. I only imagine it's two of the four keys. I've tried the keys to the extreme left and right but nothing happened, so I'm at a loss. Any help from you guys here would be great as I'm kinda stuck without it and also wheelchair bound, so without my phone I'm kind of stuck. lol. Thanks in advance.
If you have not rooted or unlocked the bootloader. You can use SEUS to reflash the phone.
If you unlocked or rooted the phone, use flashtool to do this.
Sent from my Nexus S using XDA Premium App
Apologies but none of that means anything to me. I assume it's some kind of unlocking spiel or hack talk but I have no interest in that. I bought the phone to make calls, play games and use apps. Anything else is Greek to me.
Seus is short for Sony Ericsson update service.
Instructions and download link here
http://www.sonyericsson.com/cws/sup...etailed/updateservice/xperia-play?cc=gb&lc=en
Sent from my R800i using XDA Premium App
That link doesnt work it seems now. So whats the trick? Trying to find it too online, without it unlocked and rooted, I need a factory way to hard reset one myself.
http://talk.sonyericsson.com/thread/14955 This thread works =) Was able to flash.

Bye Bye Xperia Arc

So i've had the arc for about a week now and really don't get on with it, mainly the lock button, i've nearly dropped the phone a few times trying to press it.
Anyway my phones being replaced and Ive installed the latest update, unlocked the bootloader and rooted the phone, obviously the phone can't go back this way. Whats the easiest way to get this phone to a working (retail) state.
Relock the bootloader and then update via SEUS to get back to stock.
And there are widgets that help turn the screen off. I use Widgetsoid.
yusuo said:
So i've had the arc for about a week now and really don't get on with it, mainly the lock button, i've nearly dropped the phone a few times trying to press it.
Click to expand...
Click to collapse
DONKEY
Bad excuse for selling your arc..
Sent from my LT15i using Tapatalk
yusuo said:
So i've had the arc for about a week now and really don't get on with it, mainly the lock button, i've nearly dropped the phone a few times trying to press it.
Anyway my phones being replaced and Ive installed the latest update, unlocked the bootloader and rooted the phone, obviously the phone can't go back this way. Whats the easiest way to get this phone to a working (retail) state.
Click to expand...
Click to collapse
you can unlock it with the home button
Seriously, you never thought of pressing the Home button?
Sent from my SE Xperia arc (LT15i) using Tapatalk.
That litle button up top may be small but once you get useto it it's just fine .
yusuo said:
So i've had the arc for about a week now and really don't get on with it, mainly the lock button, i've nearly dropped the phone a few times trying to press it.
Click to expand...
Click to collapse
...monkey! hahaha, How you never press the Home button??... My daughter knows how to unlock the phone.. (she's 1 year old...).

[Q] Upside down boot image on stock Play 4G? Normal or no?

I just got my Play this afternoon and when I turned it on the Sony Ericsson logo flashed upside down for a second and then showed normally. Is that something that happens or is there something wrong with my phone? I dont notice any problems with it, its just kinda worrisome.
Also, I love the phone, so as long as it isnt affecting anything else I probably wont send it in. Im just curious if this is normal or has happened to anyone else. Like I said, everything is stock and it did this right out of the box from ATT. And it is not a refurb unit, its brand new.
Thanks for any replies.
This is probably due to corrupted boot animation. However, u can fix that if your phone is rooted by replacing the bootanimation.zip
Sent from my R800i using XDA App
OR by reflashing which wont void your warranty if done through Sony Ericsson Pc Suite (go to update and then click repair when the option repairs to do so) or you can use Sony Ericsson Update Service
Awesome, thanks for the replies guys. I'll probably get into flashing roms and rooting after a while, I want to screenshot and I need root for that so it wont be long.
You dont need root for screenshots, Sony implemented this in. Version 2.3.4 , hold the power button to do this
Sent from my R800i using XDA App
Nabeel_Nabs said:
You dont need root for screenshots, Sony implemented this in. Version 2.3.4 , hold the power button to do this
Sent from my R800i using XDA App
Click to expand...
Click to collapse
I was thinking maybe they did since my LG Thrill had the feature, I tried home and lock and home and back and just figured it wasnt in the build. Thanks for the info, Im learning all over the place today!

Galaxy S3 Won't Power On

Hi , I'm having problems with my Galaxy T999. I have rooted and have not yet installed any kernels/roms. The only thing i did was installed a couple apps from the play store . and wanted to check out the CWM recovery menu and was going to try to installed "hyperX camera mod". First thing i did was shut off the phone . Then pressed on the Volume up+Home+Power button . After doing that my phone didn't turn on or anything , no vibration or anything . I hooked it on with my computer and press the power button and it was able to connect and then disconnected. I am at lost now and can't seem to find any answer . Have looked every where not sure what to do now. Any solution will be much appreciated .
***
It seems to disconnect due to no driver found for QHUSUB_DLOAD .
Without any solutions I'll probably gonna get my phone replace . T_T
Does your phone disconnect immediately, or does it stay connected for a brief amount of time? If it stays connected briefly, try using adb during this period to boot into recovery. The command is "adb reboot recovery" (without the quotes).
kengvang25 said:
Hi , I'm having problems with my Galaxy T999. I have rooted and have not yet installed any kernels/roms. The only thing i did was installed a couple apps from the play store . and wanted to check out the CWM recovery menu and was going to try to installed "hyperX camera mod". First thing i did was shut off the phone . Then pressed on the Volume up+Home+Power button . After doing that my phone didn't turn on or anything , no vibration or anything . I hooked it on with my computer and press the power button and it was able to connect and then disconnected. I am at lost now and can't seem to find any answer . Have looked every where not sure what to do now. Any solution will be much appreciated .
***
It seems to disconnect due to no driver found for QHUSUB_DLOAD .
Without any solutions I'll probably gonna get my phone replace . T_T
Click to expand...
Click to collapse
Try to remove your battery then plug in charger. See if you can turn on. If you can turn it on, leave it 30 minutes. Then put in the battery.
By the looks of the result the computer gives you when you plug it in, seems it is hard bricked! Are you sure you didn't flash anything from the I9300 section like a rom?
Sent from my SGH-T999
The hyper x camera mod isnt entirely for our phone. I've read that it's flashable to our phone though, so I'm not sure what's going on here. Maybe the OP needs to link where he got the mod. Ih and stay away from the intl version all together.
Sent from my SGH-T999 using xda premium
mt3g said:
The hyper x camera mod isnt entirely for our phone. I've read that it's flashable to our phone though, so I'm not sure what's going on here. Maybe the OP needs to link where he got the mod. Ih and stay away from the intl version all together.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yup its a paperweight. The Intl version has the system partition in a different place. So you borked an important one.
Only thing that's throwing me off is that the OP suggests he didn't actually get around to flashing the mod.
Sent from my SGH-T999 using xda app-developers app
kengvang25 said:
It seems to disconnect due to no driver found for QHUSUB_DLOAD .
Click to expand...
Click to collapse
That's a good sign! Looks like you're able to enter Download mode. Download Odin and flash a stock ROM.
vinvam said:
That's a good sign! Looks like you're able to enter Download mode. Download Odin and flash a stock ROM.
Click to expand...
Click to collapse
No that's a sign of hard bricked. Check other threads asking for help. They all have that displaying after they connect it to a pc
Sent from my SGH-T999
chrisram88 said:
No that's a sign of hard bricked. Check other threads asking for help. They all have that displaying after they connect it to a pc
Sent from my SGH-T999
Click to expand...
Click to collapse
Oops, never mind! chrisram88 is correct. :good:
I pretty much got the same problem except with an i9300. Is there any way to fix a hard brick or does it need a new motherboard??
vinvam said:
Oops, never mind! chrisram88 is correct. :good:
Click to expand...
Click to collapse
Vadim89 said:
I pretty much got the same problem except with an i9300. Is there any way to fix a hard brick or does it need a new motherboard??
Click to expand...
Click to collapse
Jtag fix... Costs you around 60! http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/
Sent from my SGH-T999
Vadim89 said:
I pretty much got the same problem except with an i9300. Is there any way to fix a hard brick or does it need a new motherboard??
Click to expand...
Click to collapse
I just sent my bricked S2 in to http://www.cell-dr.com/
I talked to Randy over there and he was very helpful. Shoot him an email.
Thanks guys for all the great response . I'm not really good with tech stuff so I just got it replace with a new one instead .
And this is the tut that i followed how to root my Galaxy S3 T-999 :
galaxy s 3root .com
What if I install a ROM for I9300 section? is there a solution?
Yup send it in for a jtag repair like linked a few posts up.
Sent from my SGH-T999L using xda premium
SGS3 T999v wont start up.
My sgs3 t999v would turn off by itself every other time I hit the lock button.
like I would be txting and then if I hit the lock button it would turn off.
So I though a factory reset would fix the problem. (volume up + home).
after the reset it still kept turning off randomly.
and now I cant even get it to the normal interface. or get in to the manual reset mode.
Device was previously jail broken, however was returned back to stock and was working fine for 3 months.
I had my otterbox on for every fall my phone had, so I dont think it would be a hardware issue.
the phone was running 4.1.1 I believe.
stock rom.
help please! :C
ekimera said:
My sgs3 t999v would turn off by itself every other time I hit the lock button.
like I would be txting and then if I hit the lock button it would turn off.
So I though a factory reset would fix the problem. (volume up + home).
after the reset it still kept turning off randomly.
and now I cant even get it to the normal interface. or get in to the manual reset mode.
Device was previously jail broken, however was returned back to stock and was working fine for 3 months.
I had my otterbox on for every fall my phone had, so I dont think it would be a hardware issue.
the phone was running 4.1.1 I believe.
stock rom.
help please! :C
Click to expand...
Click to collapse
Can you get download mode? (Volume down, HOME and power)
Even though you have a case on it, it sounds like it was probably damaged by one of the falls. Most cases as far as I'm aware mostly protect the display. The shock from impact can still damage internal components, even with a case built with this in mind.
Sent from my SGH-T999L using xda premium
DocHoliday77 said:
Can you get download mode? (Volume down, HOME and power)
Even though you have a case on it, it sounds like it was probably damaged by one of the falls. Most cases as far as I'm aware mostly protect the display. The shock from impact can still damage internal components, even with a case built with this in mind.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Hey thanks for replying!
I drained the battery and got a new charge in it and managed to get it booted up
however now the problem of the lock button is still here.
like if i use it to lock my screen it just turns off on me, and it takes multiple times for me to get the phone up and running again.
you could see if you could find a widget or widgets that will basically put a button on your screen that can power off, enable lock screen, reboot recovery/download, etc.
Then just use the HOME button to turn the screen back on.
It sounds to me like a hardware problem, but if you can flash another Rom and do a full wipe/factory reset you'll know for sure.
I hope this helps. Not sure what else you can do besides getting it repaired or replaced unfortunately.
Maybe someone else will have a better idea though.
Sent from my SGH-T999L using xda premium

[Q] HELLPPP !! touch screen not working

sooo.... about a month ago my phone stopped working just booted to the Sony Ericson screen i have not warranty so it thought id have a look in to this . first thing i did was connect it to the computer this allowed the phone to boot normally but the touch screen wouldn't work but as soon as the usb was disconnected it would reset and get stuck at the logo again. so i turned it off and left it for 24 hours when i tried it again the screen boots normally but the touch screen isnt working i can navigate with the joypad tho. i have done a factory reset and updates etc still no luck so i have tried replacing the digitizer still nothing .
so basically at the moment i cant get the touch screen to work any ideas
thanks for any responses
flash a new firmware with flashtool that mite sort your touchscreen/digitizer
Shaun27 said:
flash a new firmware with flashtool that mite sort your touchscreen/digitizer
Click to expand...
Click to collapse
i have been thinking about this but i didn't see how this would work but ill try anything at this point
thanks
any luck?
ap1927 said:
i have been thinking about this but i didn't see how this would work but ill try anything at this point
thanks
Click to expand...
Click to collapse
It might work because the coding for the touchscreen is in the firmware
sent from my Sony Ericsson Xperia Play™(r800x) Running Slimbean 3.0 using Tapatalk 2™
I hope you see this
ap1927 said:
i have been thinking about this but i didn't see how this would work but ill try anything at this point
thanks
Click to expand...
Click to collapse
Hey did you try this? I'm trying to resurrect my R800i but I seem to have the same problem with my touchscreen not working. I tried the old cracked touchscreen digitizer which was working before I replaced it with this current one but that did not work. I even changed the main flex cable ribbon last night with a new. That just fixed the screen scrambling sometimes and the accelerometer issue but did not fix the touchscreen issue.
If anyone else can help also I'd really appreciate it. I may just go ahead and back up the phone and game data especially then flash a new ROM.

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