Develop Bugs

Broke my phone! Screen won't turn on [SOLVED]

Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!

optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App

I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.

Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!

[Q] Problems with power button and no way to fix it, workarounds?

It seems that my power button has died on my Galaxy Nexus, which is a huge pain in the strategical locations. While I know how to turn the phone off should it shut down, I have no idea how to handle anything else. I have my friends CALL ME to be able to unlock the phone and use it.
There are some apps on Android Market that specifically state that they fix power buttons, but none of them work with the latest versions of Android according to the reviews (if there's any I've missed, let me know).
I know that the phone can be turned off using a charger, since plugging it in or out makes the screen turn on. But are there other ways to turn on the screen, since it's a phone and I'm mobile most of the time?
Is there another way to remap the keys on Android? Note that I cannot root my phone, so options like that are not good either.
Is there a way to remotely turn on Android phone with a tablet through some app? Since I'm carrying my Nexus 7 with me and it uses my phones internet connection to stay online. I tried to find an app that does this, but could not find any.
Any help is much appreciated! I do not wish to buy Nexus 4 at the moment because it isn't much of an improvement and sending it back to UK for warranty seems like a huge mess that I would rather avoid for now.
Thanks!

kristovaher said:
It seems that my power button has died on my Galaxy Nexus, which is a huge pain in the strategical locations. While I know how to turn the phone off should it shut down, I have no idea how to handle anything else. I have my friends CALL ME to be able to unlock the phone and use it.
There are some apps on Android Market that specifically state that they fix power buttons, but none of them work with the latest versions of Android according to the reviews (if there's any I've missed, let me know).
I know that the phone can be turned off using a charger, since plugging it in or out makes the screen turn on. But are there other ways to turn on the screen, since it's a phone and I'm mobile most of the time?
Is there another way to remap the keys on Android? Note that I cannot root my phone, so options like that are not good either.
Is there a way to remotely turn on Android phone with a tablet through some app? Since I'm carrying my Nexus 7 with me and it uses my phones internet connection to stay online. I tried to find an app that does this, but could not find any.
Any help is much appreciated! I do not wish to buy Nexus 4 at the moment because it isn't much of an improvement and sending it back to UK for warranty seems like a huge mess that I would rather avoid for now.
Thanks!
Click to expand...
Click to collapse
First, try pgm (slide 2 wake).
Secondly, why can't you root the device? Once you have your screen on, you can turn on USB debugging, and use to it reboot to recovery or fastboot.
Third, there's some experience from users that fixed their own device's power button.
Sent from my Nexus

Buy a new power button and put it in.
For Toro & Toroplus:
http://www.etradesupply.com/oem-samsung-galaxy-nexus-sch-i515-power-button-flex-cable-ribbon.html
For everything else:
http://www.parts4repair.com/samsung-galaxy-nexus-i9250-power-flex-cable/

kristovaher said:
It seems that my power button has died on my Galaxy Nexus, which is a huge pain in the strategical locations. While I know how to turn the phone off should it shut down, I have no idea how to handle anything else. I have my friends CALL ME to be able to unlock the phone and use it.
There are some apps on Android Market that specifically state that they fix power buttons, but none of them work with the latest versions of Android according to the reviews (if there's any I've missed, let me know).
I know that the phone can be turned off using a charger, since plugging it in or out makes the screen turn on. But are there other ways to turn on the screen, since it's a phone and I'm mobile most of the time?
Is there another way to remap the keys on Android? Note that I cannot root my phone, so options like that are not good either.
Is there a way to remotely turn on Android phone with a tablet through some app? Since I'm carrying my Nexus 7 with me and it uses my phones internet connection to stay online. I tried to find an app that does this, but could not find any.
Any help is much appreciated! I do not wish to buy Nexus 4 at the moment because it isn't much of an improvement and sending it back to UK for warranty seems like a huge mess that I would rather avoid for now.
Thanks!
Click to expand...
Click to collapse
I had a similar problem with my Samsung Captivate a long time ago. I used WidgetLocker and enabled volume wake function. It uses volume buttons to wake the screen. I'm not sure if this feature is still available, but it's worth a try. If it is not, you can ask for a refund. There are also several apps/widgets to put the phone to sleep. I used this combo for a few months before I got a new phone. Hope this helps :fingers-crossed:

I still haven't found a solution and these apps that say they are a solution, do not work on latest versions of Android. Any other options?

kristovaher said:
I still haven't found a solution and these apps that say they are a solution, do not work on latest versions of Android. Any other options?
Click to expand...
Click to collapse
download intellicover app from play store. does not require root

i think pgm is the solution, but you have to root the phone

I've managed to fix my power button recently, its a hardware problem. Do this only if you dont have warranty and are comfortable with opening up your Nexus.
Go to iFixit website and follow instructions to dissassemble the Nexus, its quite easy, a few screws and flat cable disconnects. Next, you need to remove your power button flex cable from the motherboard, do this by lifting the cable connector on the motherboard up and pulling it gently out.
Next thing is a bit tricky and you need to have pretty good sight and precision.
On the flex cable the button consists of 2 pieces, the flex cable and the button itself, which is like a black sticker sticked on the flex cable.
I've removed the sticker and the button that is glued to it with a scalpel (careful!!) and I've found actually rust and dirt on contacts (dunno how rust got there, i have expected dirt only), and then with my scalpel I've carefully scratched the dirt and rust of both parts of the button and its contacts on the flex cable. After that I've put the black sticker back on the flex as it was before (if it wont glue tape it with a small piece of tape) and return everything where it was and assemble Nexus back togeather. And voila! It works!
Keep in mind that I didn't have warranty so it was either open up and try to repair or toss a $200 device. Also, I'm not responsible for any damage that you do to your phone, this is just a brief description of my power button fix. Hope there will be more successful repairs :fingers-crossed:

I had to use volume_wake, while waiting for replacement power button. But this feature does not present on stock roms.

I believe i've read about remapping the hardware buttons; if you're interested, search google. I personally prefer and use smart screen on. I just wave over the proximity sensor and the screen turns on.

Try procedure described here: http://androidforums.com/samsung-galaxy-nexus/700265-power-button-not-working.html#post5797688.
I was very skeptical, but it indeed worked on my phone. Power button started to act normally again! I was amazed!

Wlld1 said:
I had to use volume_wake, while waiting for replacement power button. But this feature does not present on stock roms.
Click to expand...
Click to collapse
This would be the easiest thing to do if you're already rooted
Sent from my Galaxy Nexus using Tapatalk 2

dj_chapz said:
On the flex cable the button consists of 2 pieces, the flex cable and the button itself, which is like a black sticker sticked on the flex cable.
I've removed the sticker and the button that is glued to it with a scalpel (careful!!) and I've found actually rust and dirt on contacts (dunno how rust got there, i have expected dirt only), and then with my scalpel I've carefully scratched the dirt and rust of both parts of the button and its contacts on the flex cable. After that I've put the black sticker back on the flex as it was before (if it wont glue tape it with a small piece of tape) and return everything where it was and assemble Nexus back togeather. And voila! It works! D
Click to expand...
Click to collapse
Thank you so much for this! Mine just died an hour ago and I have already fixed it in under 20 minutes.

doomed151 said:
Thank you so much for this! Mine just died an hour ago and I have already fixed it in under 20 minutes.
Click to expand...
Click to collapse
Glad to be of help :good:

Solved the same problem with dj_chapz suggestion posted here http://forum.xda-developers.com/showpost.php?p=41282390&postcount=8
After I split in half the button I found oxidized contacts with green and black scurf. Cleaned it with little amount of ethyl - works perfectly!

dj_chapz said:
I've managed to fix my power button recently, its a hardware problem. Do this only if you dont have warranty and are comfortable with opening up your Nexus.
Go to iFixit website and follow instructions to dissassemble the Nexus, its quite easy, a few screws and flat cable disconnects. Next, you need to remove your power button flex cable from the motherboard, do this by lifting the cable connector on the motherboard up and pulling it gently out.
Next thing is a bit tricky and you need to have pretty good sight and precision.
On the flex cable the button consists of 2 pieces, the flex cable and the button itself, which is like a black sticker sticked on the flex cable.
I've removed the sticker and the button that is glued to it with a scalpel (careful!!) and I've found actually rust and dirt on contacts (dunno how rust got there, i have expected dirt only), and then with my scalpel I've carefully scratched the dirt and rust of both parts of the button and its contacts on the flex cable. After that I've put the black sticker back on the flex as it was before (if it wont glue tape it with a small piece of tape) and return everything where it was and assemble Nexus back togeather. And voila! It works!
Keep in mind that I didn't have warranty so it was either open up and try to repair or toss a $200 device. Also, I'm not responsible for any damage that you do to your phone, this is just a brief description of my power button fix. Hope there will be more successful repairs :fingers-crossed:
Click to expand...
Click to collapse
I just did this repair and I have large clumbsy fingers. thank you! I just had to remove corrosion between the button contacts and around. i dabbed nail polish remover (i'm not sure if that is a bad idea or not, but it got my phone working!) and did a little bit of scraping. on my sch-i515 there was a some clear plastic folded over the back sticker part that i had to get up, then i was able to get the black part up without having to fully remove it.

[Q] Disable the Power Button

Ok, so I got stuck in the dreaded stuck power boot loop. After mashing the button for a bazillion times, blowing on it, spraying it, hitting it with various objects, it worked! And so far it has been working. But I don't want anything like that to happen again, where it will just shut off on its own due to its own crappieness.
Can you disable the power button, so that the only way to turn off the phone is by using power tools or some other widget?
I want nothing to ever happen when I press it, or when it decides to magically make contact with the inside of my phone.
I can't get inside the phone to deattach the connectors, because here is me -----> (O.O) here is my screwdriver ------> [=====+ and here is the screwdriver tip when I tried to open the phone ------> *snap*
So I now have a screwdriver tip stuck in one of the screws, and I am locked out of its innards, which may be a good thing
Any way to modify the code to disable the power button?

Please help! My phone went bananas again and after shaking it around I got it working again. This is an urgent matter, I can't use my phone like this.

It sounds like you tried most of the stuff in this thread already:
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works you may have to send it off for repair.

Ach! Do I have to unroot PA and reset the flash counter if I give it to T-Mobile? My phone is a refurb, it's replacing a broken, really old HTC that no one makes anymore. What a hassle! All for one tiny defect with HUGE consequences! I am still under warranty. I don't know of any good local phone repair shops here in Hawaii, may have to mail it in.
FML, today's my birthday, and I may have to pay for another phone.

Babbalabba said:
Ach! Do I have to unroot PA and reset the flash counter if I give it to T-Mobile? My phone is a refurb, it's replacing a broken, really old HTC that no one makes anymore. What a hassle! All for one tiny defect with HUGE consequences! I am still under warranty. I don't know of any good local phone repair shops here in Hawaii, may have to mail it in.
FML, today's my birthday, and I may have to pay for another phone.
Click to expand...
Click to collapse
Well, at least you are still under warranty. I am not sure what happens when you send it to T-Mobile. Hopefully someone with experience with that can chime in.
Good luck and happy birthday.

meekrawb said:
Well, at least you are still under warranty. I am not sure what happens when you send it to T-Mobile. Hopefully someone with experience with that can chime in.
Good luck and happy birthday.
Click to expand...
Click to collapse
Heh, been eyeing the nexus 4, even with its flimsy back. I can always get a case.
Yeah, hopefully it doesn't decide to go bonkers on me again. So far it has not been turning itself off and on or getting itself stuck down, but you never know...I'll see what my options are from here on out.

Babbalabba said:
Ok, so I got stuck in the dreaded stuck power boot loop. After mashing the button for a bazillion times, blowing on it, spraying it, hitting it with various objects, it worked! And so far it has been working. But I don't want anything like that to happen again, where it will just shut off on its own due to its own crappieness.
Can you disable the power button, so that the only way to turn off the phone is by using power tools or some other widget?
I want nothing to ever happen when I press it, or when it decides to magically make contact with the inside of my phone.
I can't get inside the phone to deattach the connectors, because here is me -----> (O.O) here is my screwdriver ------> [=====+ and here is the screwdriver tip when I tried to open the phone ------> *snap*
So I now have a screwdriver tip stuck in one of the screws, and I am locked out of its innards, which may be a good thing
Any way to modify the code to disable the power button?
Click to expand...
Click to collapse
I can tell u from a friend that works for tmobile service department that when u send it back for repair they most likely won't even turn it on, especially with your issue all they'll do is their it in the refurb pile and send ua new "refurbished" phone so no it won't matter if u leave it rooted, your going to get a different phone back anyway unless u personally bring it to a 3rd party repair place
Sent from my SAMSUNG-SGH-T989 using xda premium

The power button's function is hardware based. No way to disable via software.

No Boot/Odd Behavior after Screen Replacement

Hey all, so I just replaced the screen (followed the great guide on this site) and now I'm getting some odd behavior when trying to boot.
The power button is completely unresponsive. When I plug the phone into power, the LG screen comes up for ~3 seconds, as normal. The LED is flashing thru all the colors per the usual as well. Then the screen goes black for another 3 seconds, all the while the LED flashing. Then LG pops up again just for a moment, then to the normal phone-is-off-but-charging screen, with the LED flashing red.
Really don't know what to make of this. I had it rooted with a one-click root from here. The only changes were deleting stock apps and enabling the front touch keys (but never had an issue with it booting after this, I did that at least a week ago). Also my PC recognizes that something is plugged in, so I guess that's good.
Thoughts?
Update: tried booting into recovery mode, I held the buttons for much longer than normal to no response. As soon as I let go, I get the LG screen. Then black. Then LG. Then an unusually long AT&T screen, then it booted. Now the power button works as it should, and it boots in that same odd fashion. And it seems that I can not go into recovery. Yikes.
I'd be fine with that except I have a dead zone across the lower portion of the screen, it's about a half inch tall and about covers the asdfgh... row of the keyboard. Weirdly if I start pressing on any other key and then swipe to any area in the "dead" zone it WILL register, as in, I can select the S key, normally in the dead zone, but swiping to it from a working area. Will try soaking the mobo in alcohol and swabbing the digitzer connector with a q-tip. Any other thoughts?
Update 2: I tried cleaning the contacts of the digitzer connection- both the end of the cable and the motherboard connection- with rubbing alcohol. Reassembled, and we're back to square one. Power button unresponsive, when plugged in I'll get the LG screen, then black, then the LG screen will flash and I'll get the chargining screen. But now, trying to boot into recovery mode does nothing. So then I soaked the mobo in alcohol, and cleaned ALL the contacts and ribbon cables on the frame. Reassembled, no change. I really hope someone sees this, as I'm at he end of my tech know-how. Tonight I'll try to reconnect my old touchscreen and see what happens. Maybe the new one is just defective? But you'd think the phone would still turn on...
God I hope somebody sees this. I feel like a complete nut talking to myself.

mityman50 said:
Hey all, so I just replaced the screen (followed the great guide on this site) and now I'm getting some odd behavior when trying to boot.
Click to expand...
Click to collapse
Okay sounds like a hardware issue with the power button being unresponsive. I would take the device apart look around all connections of the power button and look for any hair line cracks or dirty, sticky, grimmy connections. Try cleaning upall that stuff, while there I would look at the digitizer and clean that up. When done flash a new rom with the LG flash tool, allow boot and reboot normally several times before testing. I hope this helps I am new to the phone and have yet to get my repair kit for it so I will not know much more about it till I get into it myself. Hair line cracks can be easily fixed as long as its on the sadder areas. Just re sadder it
---------- Post added at 09:01 PM ---------- Previous post was at 08:34 PM ----------
Now for the weird flashing on and off booting mine does this as well but all functions regardless are working flawlessly. My phone will need serious structural repairs but nothing I can't do just had a horrible owner. Definitely worth the trouble this thing runs so smooth better than any other I have used and it will continue to hold for a couple years cause of the power behind it. I wouldn't worry about the booting flashing like that I'm just thinking it does this to show it has been tampered with.
Sent from my LG-E980 using XDA Free mobile app.

Hey man thanks for your reply. Reminded me to update this for anyone else who finds it.
So the new screen was definitely defective. The one time I managed to get it on there was a dead spot. I sent it back, a replacement is on its way.
Now the good news- I realized why my phone wouldn't boot. Turns out that when removing the motherboard, the top part of it got a little... bent. Nothing bad, nothing permanent, but when I mounted back onto the housing, the top part of it had a tendency to stick up a little bit. Well if you follow the small ribbon cable off the power button, it leads to two gold contacts. Sure enough on on the bottom side of the motherboard there are two nodes that would press against the contacts.
Basically, the power button wasn't even connected to the board.
So I actually put the whole thing together, screws and all, and with that, the motherboard sits snugly as it should and the button works fine.
Right now my phone is some sort of hacked up zombie, with a cracked up screen, an upper-left corner that's completely decimated/missing, and no adhesive to hold it together. Hopefully the screen makes it here soon!
Oh and I agree totally, this is the smoothest and most reliable Android I've owned, better than the Evo 3D (which I quite liked) and a GS3 (meh, it got very unreliable after a year). I'm happy the screen replacement is cheap and easy so I can keep this thing for at least another year.

Cool glad it worked out for you or hopefully will. Can you do me a solid once your screen comes in and if it replaced well all working that is could you post the site you got it on or pm me with it. I am here tons of issues with defective screens. Would like to have a reliable market to shop from.
Sent from my LG-E980 using XDA Free mobile app

Fant0m3 said:
Cool glad it worked out for you or hopefully will. Can you do me a solid once your screen comes in and if it replaced well all working that is could you post the site you got it on or pm me with it. I am here tons of issues with defective screens. Would like to have a reliable market to shop from.
Sent from my LG-E980 using XDA Free mobile app
Click to expand...
Click to collapse
I have never had a bad part for any kind of phone from Wholesale Gadget Parts in Bixby, OK (Tulsa area). I found them on Amazon and originally ordered because they were close and I was in a hurry. I kept ordering because they get it right. I have about a 50/50 success rate with phone parts off other sellers on Amazon. If you buy cheap, expect a high failure rate.
Glass and digitizer for G Pro is about $18 before shipping and any applicable tax.

Dropped Z5P, now unresponsive - help??

I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.

liquidborn said:
I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.
Click to expand...
Click to collapse
You can try to report it stolen

KbaB.BroS said:
You can try to report it stolen
Click to expand...
Click to collapse
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage

liquidborn said:
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage
Click to expand...
Click to collapse
You only had it for 6 months, they can't force you to pay the rest if you don't have it

KbaB.BroS said:
You only had it for 6 months, they can't force you to pay the rest if you don't have it
Click to expand...
Click to collapse
Ah, now if I hadn't signed a contract..!

liquidborn said:
Ah, now if I hadn't signed a contract..!
Click to expand...
Click to collapse
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?

KbaB.BroS said:
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?
Click to expand...
Click to collapse
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?

liquidborn said:
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?
Click to expand...
Click to collapse
Damn straight, got nothing here

Tried holding power and volume down for awhile to see if you can soft reset it? Also, I believe there is a hard reset button in the sim card bay as a last resort. Shouldn't be rendered useless after a light drop.

Try open up the flap where the sim card is in. There's a button in there. Try holding it down for 10 to 30 seconds.
Sent from my Nexus 5X using Tapatalk

Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail

liquidborn said:
Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail
Click to expand...
Click to collapse
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m

moonbutt74 said:
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m
Click to expand...
Click to collapse
No joy I'm afraid
I've tried:
Power+VolUp
USB
USB+VolUp
USB+VolDown
Hidden reset button (both short and 2 mins)
Left plugged into a (Sony, not third-party) charger for 3/4 hours
It's completely unresponsive. No notification LED, no "connected" sound from my PC when I plug it in - nothing. The repair shop were convinced it wasn't a screen issue, and that the guy checked every connection and they were all fine. The only physical damage is beside the power button - i've attached a photo to this post.
I wouldn't have thought there'd be any point even sending it to Sony, as its not a manufacturing issue; they'd just send it right back. I've had terrible luck recently, and this is really the icing on the cake - so I'm grateful for any tips, etc

hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m

moonbutt74 said:
hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m
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Click to collapse
Hmm, I can't try taking it apart as I don't have the tools (definately an option to try, though) - however, surely if it was just an issue of the power button not "touching" where it should, it would charge/be detected by a PC when connected? At least the notification light would illuminate..
That bend test is crazy, made me cringe

try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened

Tidbits said:
try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened
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Click to collapse
It's completely unresponsive dude, no signs of life no matter what
Warranty is a no-go too, if you see the pic attached to my reponse above the damage is pretty visible.. I'm so gutted, this is the best handset I've had and I've ****ed it up...

I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk

Tidbits said:
I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk
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Click to collapse
The funny thing is it'd most-likely work out cheaper than buying a new one here in the UK

Wouldn't surprise me. I paid $700USD but that included added warranty from the importer.
Sent from my Nexus 5X using Tapatalk