having wifi issues - EVO 4G Q&A, Help & Troubleshooting

been having trouble with wifi connecting. It was working fine... i decided to give a different rom a try (express 3.61 landscape). i couldnt get wifi to work and there were a couple things i didnt really care for, so i switched back to my energy 2/6/12 with anthrax kernel and still not connecting to wifi... well thats only partially true. I have a linksys WRT54GS2 router and i use CISCO NETWORK MAGIC to manage/monitor my network. When i try to disable the network lock to add my phone back in it just keeps searching and never finds it, but my phone will be connected to my network. As soon as I cancel the scan it drops the wifi connection. I even tried using WPS with no luck. Do you think it has something to do with updating my PRL and profile while on the Express rom? this is really annoying me.

UPDATE: I've been playing around in my routers configuration utility and i got this figured out. I jsut couldnt do it with in Network Magic. Ill post my steps incase anyone had this same issue:
1. open web browser on pc enter you address to get into your router(this is usually 192.168.1.1 on linksys routers)
2. leave the user name blank and type admin in the PW section(unless you changed it when you did setup)
3. Go to the "wireless" tab
4. Then goto "wireless MAC filter" subtab
5. click edit mac filter list button
6. get your phones mac address( menu\settings\about phone\hardware information
7. enter phones mac address into an open slot then click save settings at the bottom of the page. then save the changes in the router setup.
It may vary some for different routers but this worked for me... WHAT A PITA!

Related

wifi yet no internet

hi guys
had to reset my bluey.
since doing so i have not been able to reconnect to the internet or browse pages Im being fed the prompt "the page u are lookin for cannot be found!
The bluey shows the wirless connection ias active and has good strength.
some where somehow somethings changed and i have no clue what to do
Is there a kind soul who can list me a wlakthrough so i can get back on the net via my bluey and wireless router
reagrds
Same Here
I am having the same problems. I cannot use the internet on my XDA2s through WIFI or connecting directly through my laptop via Bluetooth.
Any ideas?
I am having the same problem too.
Read this!
http://forum.xda-developers.com/viewtopic.php?t=25439
Thunderz2000 said:
hi guys
had to reset my bluey.
since doing so i have not been able to reconnect to the internet or browse pages Im being fed the prompt "the page u are lookin for cannot be found!
The bluey shows the wirless connection ias active and has good strength.
some where somehow somethings changed and i have no clue what to do
Is there a kind soul who can list me a wlakthrough so i can get back on the net via my bluey and wireless router
reagrds
Click to expand...
Click to collapse
Sounds like a DHCP problem.
Have a look at your IP and the DNS (and maybe even the gateway) of your PDA and see if it's set correct.
Now do the same with a working system with a internet connection.
In windows, Klik on start and select "Run"
Now type: cmd and klik on OK,
Now type: ipconfig /all
You should see the used IP, Subnet mask, default gateway and DNS servers.
All should be the same on your PDA EXCEPT the last part of your IP!
N
I am having a similar problem.
When I got the set, I set up WEP encryption on it. It didnt work. The connection was live but no browsing.
I then found out I had an incorrect WEP key on the set. I changed it and then it started working.
Now, with the correct wep key and all, its not working for me either.
What can be wrong?
fluke maybe?
well guys it could be a fluke
but this is what i have done and this is what worked for me
1. I completely reset the blue angel (reset switch and off button together)
2. THat reestablished the wifi connection
3. I went to the home page of my router set up and after perusing it a while i went to wireless security and turned it off
4. restarted wifi connection on the bluey and wham bam..straight online
5. I could not remember my wep key so i opted for turning off wireless security although i still have it passowrd protected
Dunno if it will work for others but it has for me and im run ning a buffalo router witht he blue angel
HOme system is broadband
Regards
Well I always managed to connect to my access point to get internet to my BA with WEP enc. enabled. But my problem is I can't get the IE works when I try to connect to my other PC that provides WI-FI as well but this time via Activesync :S why :?
ramram,
If you haven't done it yet, download vxUtil & vxIPconfig; they're very useful for diagnosing connectivity issues.

Unable to connect Wireless Lan when phone signal is weak?

Hi,
I'm experiencing a weird problem and please let me know if it's only my problem or there is some work around for it.
My phone is SX66 upgraded to 1.40 ROM + 1.13 Radio stack
I can connect Wifi fine whenever I have some phone signal (at work). Whenever I go home where the phone signal is weak then the WIFI couldn't get connected (I believe I set up my home network correctly as I've been using it for so long and configure it for several computer/laptop in house). The network could detect the AP with the SSID but I just couldn't connect to it even I'm sitting right next to the AP.
ROM 1.40
Radio: 1.13
MDD
Are you sure it isn't connecting? What has led you to this conclusion?
Is it possible that it is connecting, but that you just can't browse the internet, in which case check your connection proxy settings. If your work uses a proxy server and you've enabled the pass-through setting in ActiveSync, your network connection may be configured with your work proxy server.
If you're sure you're just not connecting however, things to check are;
WEP/WPA Encryption - If you're using it and have other wireless devices on your network, you no doubt know what to do. If not, say so & I can help you.
DHCP - Does your router/AP support Auto-IP Addressing? Is it enabled? If not, you'll have to configure the WiFi card with a static IP within the same subnet as your router. Ask if you need help.
MAC Filtering - Are you blocking unauthorised MAC Addresses (on your router/ap)?
Interference - Wireless A/V Senders and digital cordless phones are common culprits for RFI. 802.11x APs support multiple channels (most default to channel 11), and you can change these in case of interference. Once again, if you have other WiFi gear already connected with good, strong signals, you can probably discount this one.
Sorry if this is all elementary to you - I don't know how technical you are.
Thanks for your reply.
> Are you sure it isn't connecting? What has led you to this conclusion?
Yes, I've check wireless status on the phone. "Connected to the network", and the AP with DHCP on showed the status of an IP has been allocate to the SX66 mac address. However I dont' really believe it then I check the "Adater", it said network available, and the WIFI icon just didnot show any traffic.
> Is it possible that it is connecting, but that you just can't browse the internet, in which case check your connection proxy settings. If your work uses a proxy server and you've enabled the pass-through setting in ActiveSync, your network connection may be configured with your work proxy server.
I've experience once with the internet connection via Active Sync so I disable the passthrough. Both home and work doesn't have proxy server so I selected not to have any on the phone.
> WEP/WPA Encryption - If you're using it and have other wireless devices on your network, you no doubt know what to do. If not, say so & I can help you.
At work, I have 128 WEP and the connection works fine with the key. At home, I open my network but using MAC filtering to protect it. I have problem with the open network one at home. Perhaps, I will try to setup WEP at home and see if it can work.
The only thing I'm not really clear is the difference between setting "WPA" and "WPA-PSK" from the phone.
> DHCP - Does your router/AP support Auto-IP Addressing? Is it enabled? If not, you'll have to configure the WiFi card with a static IP within the same subnet as your router. Ask if you need help.
Yes, DHCP enable as I don't want to change it back and forth when traveling.
> MAC Filtering - Are you blocking unauthorised MAC Addresses (on your router/ap)?
I do it and I already opened the network and then captured the MAC address into the AP memory. (that's why I think it's connected but will check).
> Interference -
Not really, I'm 6' away from the AP and I don't have any cordless device in my computer room.
> Sorry if this is all elementary to you - I don't know how technical you
are.
No problem, I'd like to learn more about this PDA. The concept is about the same with PC, but the tools to debug is not there. I can't use tracert/traceroute, ifconfig or ping broadcast to really know if I'm the network.
Once again, thanks a lot.
Okay, well it sounds like you're on the right track & know what you're doing.
A useful troubleshooting tool, which gives you tracert, ping, whios, ipconfig and a host of other tools is "vxUtil", which is freeware. I'd give you a URL for downloading it, but I'm on my iMate now (sipping coffee by the Yarra in a Melbourne Cafe - oh what a techno-wanker am I!), but search these forums or Google it and you'll find it.
Now, regarding the proxy thing... These PPCs are a little tricky with their internet settings, and I had to create a different 'connect using...' connection profile, if that makes sense. The important setting within the profile, which is under the Proxy tab, from memory, is "This network connects to the internet".
Now for some reason, if you don't enter in a proxy server here, that check-box doesn't stay checked when you ok your way out. So what I've had to do is go into the advanced area & enter anything in the "wap" proxy, then ok out.
Strange, but it seems to work. Although I always leave my "Private network" on "My Work Network", I can now browse the 'Net through the WiFi AP/Router.
Download vxUtil & see if you can ping your AP, then go from there.
I've worked around the problem by using static IP address instead of depending on DHCP. Thanks to Hitchhiker software. I noticed that it was trying to obtain IP address from DHCP but failed. (The very same DHCP work wells for the rest of my network). Anyway, I will use Hitchhiker to switch IP back and forth if necessary.
Thanks a lot!
MDD
Great to hear you found the problem - well done.

Desire: Connecting to WiFi Unsuccessful [SOLVED]

Hey everyone,
I just got a brand new HTC Desire yesterday and I can't seem to connect my phone to the internet via WiFi. I don't know why but I entered the right password and everything... Every time it goes 'Obtaining IP address from (router name)', but ends up unsuccessful. I tried forgetting and doing it again but still does not work. Anyone have any ideas? Please let me know what information I should post to solve this matter quicker. I'm running on 2.1 update1
[SOLVED]
It seems that most HTC Android phones are very fussy about the routers they will reliably connect to. Whether it's a really a phone problem, or the router that is at fault isn't really known.
Try changing the channel and/or encryption method on your router, as this may help.
Regards,
Dave
Solution
I found my way around solving this issue. Here's how I solved my problem:
Problem: Unable to connect to WiFi. Able to scan network but 'Unsuccessful' everytime WiFi attempts to 'Obtain IP Address from (network name)'.
Solution:
1) Press Menu key under WiFi window on HTC Desire
2) Choose Advanced Settings
3) Under IP Settings, Check 'Use Static IP'
4) Insert all the information below that: IP address, Gateway, Netmask, DNS1, DNS2 (it should all be in numbers)(I only had one DNS1, so I typed the same numbers in DNS2)
You can get the information via Laptop:
Right Click on your network>select 'Status'>select 'Details' under signal quality>All the information you need
5) Once all information is filled in, press 'Return' key and it SHOULD connect successfully.
Additional Notes: I selected the WiFi network and entered the passkey before I did all the steps above.
Hopefully this helps those who had the same problem I did!
Haven't you just given your Desire the same IP address as your laptop??
If your wireless network is set up to use DHCP, you shouldn't need to do any of this.
Regards,
Dave
I dont understand why also but IT WORKS! Rightfully, mine is running on dynamic IP. Will it have any problem connecting again once IP address is refreshed?
jxleung said:
I found my way around solving this issue. Here's how I solved my problem:
Problem: Unable to connect to WiFi. Able to scan network but 'Unsuccessful' everytime WiFi attempts to 'Obtain IP Address from (network name)'.
Solution:
1) Press Menu key under WiFi window on HTC Desire
2) Choose Advanced Settings
3) Under IP Settings, Check 'Use Static IP'
4) Insert all the information below that: IP address, Gateway, Netmask, DNS1, DNS2 (it should all be in numbers)(I only had one DNS1, so I typed the same numbers in DNS2)
You can get the information via Laptop:
Right Click on your network>select 'Status'>select 'Details' under signal quality>All the information you need
5) Once all information is filled in, press 'Return' key and it SHOULD connect successfully.
Additional Notes: I selected the WiFi network and entered the passkey before I did all the steps above.
Hopefully this helps those who had the same problem I did!
Click to expand...
Click to collapse
A BIG THANK YOU..have been trying to connect with all possibilities minus setting up the static as Im using dynamic which doesnt make sense.
Keep in mind that you have to give all your devices on that network then a static ip-adres, because otherwise you run the risk of another device already having the ip you assigned to your phone.
So is there a valid (non-static IP) solution????
I just got this problem both at home and at other places as well.
I can't find any errors in Android, and wifi scans as it should, it connects but as the topic starter stats, it can't assign an IP-adress!
Static IP is not a solution for me, nor should be for anyone, this is basic function that should work with out issues.
Please advise if there is any, thanks in advance!
Connecting to Wifi Unsuccessful [NOT SOLVED]
boas said:
Static IP is not a solution for me, nor should be for anyone, this is basic function that should work with out issues.
Please advise if there is any, thanks in advance!
Click to expand...
Click to collapse
I was able to connect but noted that my phone wouldn't even completely charge, got hot and emptied in about an hour, so I installed "Startup Auditor" and" JuiceDefender" but somehow these seem to have broken the Wifi. I uninstalled JuiceDefender and there's nothing disabled in Startup Auditor that could explain it. But the phone can see Wifi points, but can't connect.
Wassup?
Of course it's possible that as the phone is rooted, juicedefencer changed something as root and I have no idea how to change it back.
glad u got it fixed!

WiFi help

Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
You are getting wifi signal at home but do not have a router? You mean a wifi router? If that's the case maybe you are picking up wifi signals from someone else's router and you cannot connect because you need to sign on? If you are having trouble getting on your own router, could you tell us what it is etc.?
You didn't set up a Blur account? Or you did and it doesn't work? Where are you located? If you tried to set it up and couldn't it may be because some markets (I hear) do not support Blur. For instance, there are some models of Defy that do not have Blur and that's probably why.
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Flinck said:
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Click to expand...
Click to collapse
Is there any way you can temporarily disable your modem's wifi security just so you can get on to see if that works? Make sure to turn it back on after, this is just to see if that's the cause of the trouble.
Also about setting up a Blur account - did you try that at home, or at an open Wifi area (eg. the restaurant)? If it doesn't work at home then I guess it's worth trying it at the restaurant or any other place where you can get the connection to work.
Well the network i get here at home is 'open' and i get a connection everytime.. just no internet access on my phone and the computer doesn't seem to recognise the connection (happen exactly he same even on the times i had internet access)
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
powertony84 said:
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
Click to expand...
Click to collapse
the only problem is that I can't seem to find a router in my devices.. i have a internet modem that might have a wi-fi router incorporated
How does the computer connect to the modem if it uses USB i'm not too sure what you can do but if it uses ethernet what I recommend you do is click on start, and type in "cmd" when this loads type "ipconfig /all" this will then bring up all the details of your connection. What you are looking for is the default gateway, this will be the address of your router. With this add "http" and the default gateway number into a browser,you should then be able to get into the routers config and then you can follows powertony84's guide.
Well i'm pretty sure the network I connect to with my phone is mine because i just changed its security level to WEP using bobdigby advice. But I got lost afterward.
I have attached a prinscr of the DHCP setting i can fiddle with and i really appreciate your help so far
Any idea what channel i should use? i got a tip to chage the channel but i don't know into which one
I don't use any router but I turn my laptop, which supports wifi, into a wifi hotspot so that my defy can use wifi within my apartment. It's wonderful!

Connecting Evo to my home wireless att dsl, help

I looked around the forum and searched on Google but was still skeptical how to connect my Evo to my home internet connection. I turn on my Evo WiFi, it shows my connection so I push connect. Then I see I am unable to to browse from my phone. I have a speedstream 5200 that is connected to my airlink wireless router. I would like to use my home internet so I can browse on my phone. I have a username and password that I have to put in, in order to log on such as my laptop.
Any help will be gratefully appreciated.
Also does this have to do anything with vpn?
Using my HTC Evo phone which I'm using Xda app to post
If your router has a password, the phone should prompt you to enter that. If not, your router could be using a weird security profile, maybe just try switching to WEP. Also, try unplugging the router's power for a minute, then plug it in. That usually fixes any problems with the router itself.
Ill try that and see. If anyone else has this type of issue and somewhat knows how to resolve this pls post. But thank you sitlet Ill give that a shot and respond back asap.
WEP/WPA/WPA2 will all prompt for a password when you try to connect.
A few things to check:
1) The SSID must be set to broadcast
2) make sure there isn't a MAC address filter turned on on the router.
3) if you have entered a password to connect, re-enter it to make sure it is correct.
HTC Evo
Rooted, but still stock...for now
----------------------------------------
The program is designed to work, if it's not, we have a problem.
Ok I did everything mentioned above and I can get into my router settings but I still can't figure out why my Evo won't use my att service. I see the "connect to, my router " but still can't actually connect to use the internet. Am I suppose to use a VPN? please help again my friends, thanks.
Using my HTC Evo phone which I'm using Xda app to post
OP, it sounds like your modem is passing on the PPPoE authentication to the connected client (your computer). What you need to do is have the modem do the PPPoE handshaking and pass a pure public IP back to your router, which then via NAT shares the internet connection across connected devices.
Reference page 21 (not pdf page, but actual page # printed at the bottom of the pages in the pdf) of your modem's owner's manual to provide your login credentials to the modem.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
On page 38, refer to configuring the modem for client mode.
You should configure your router for DHCP wan mode. You may need to adjust your MTU setting if there is one. I don't recall the exact procedure for dsl setups, but google "optimal mtu dsl" for information.
Finally, your computer should be set up for dhcp as well. When everything is working properly, you should not need to run any additional software on your computer to gain internet access. When this becomes so, your evo should be able to connect successfully to your wifi. Once you're able to do this, you can start implementing wireless security (wep/wpa/wpa2).
Edit: You're not clear what you're typing in when you reference logging in in one of the posts above. Are you supplying windows credentials, or your isp credentials ([email protected] or [email protected] or similar and password)?

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