[Q] Phone turned off/crashed - HTC One X

My phone had about 60% battery last time I checked but I just went to unlock it and the phone didn't respond. I tried to turn it on by holding the power button wasn't getting any response from the phone
I've plugged it into the charger and didn't get any charging light so again I held in the power button and nothing! I kept trying and eventually the buttons lit up and it started to boot...
I've had the phone for 2/3 days now and this is the first problem I've had but it's still a little worrying!
Just wondering if anyone else has experienced anything like this? I'm on the 1.26 software.

I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.

Arthur Hucksake said:
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Click to expand...
Click to collapse
Interesting. I didn't get the bug report.
I'm hoping it was just a software bug but I haven't seen any other complaints on the forum yet.

I have just noticed a problem with my phone too, turned it off for the first time last night, on start up this morning it started ok but did not load completely and froze for about 30 seconds on the home screen with no app icons showing. It then rebooted and started up ok with the bug report. I then turned off the fast boot and tried again, it booted correctly first time. Would there be any particular apps which would cause this to happen on fast boot?

Hey mate, currently having the same problem as you. Have no clue what to do. My battery was at about 50% and it just crashed when i was playing riptide. Now it wont turn on or anything. Even when the phone charger is plugged it, it wont budge. Have you found a fix?

Related

[Q] Nexus won't turn on.

I have just received my new phone from the insurance company as my last one got stolen. At first it seemed fine, I put it on charge, reset the phone and logged into Google. After a few minutes I went to check on it and I cant get it to turn on (or maybe its turned on but the screen isn't).
What should I do? Is this a common thing? Thanks.
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
hEaTLoE said:
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
Click to expand...
Click to collapse
Thanks for the reply, i think i have fixed it now.
A better explanation of the problem I was having:
After a small amount of time the phone would freeze and very slowly the screen would fade to black, like the power to the screen had been taken away.
Even after pulling the battery, it wouldn't turn back on unless I waited without-battery for a while.
How i think i fixed it:
Waited a while with the battery out and turned back on, when i managed to turn it back on it had a half downloaded 4.0.4 update (could this have caused it?)
I kept trying to make it last long enough to download the whole update file, luckily it resumed from where it was last.
After installing the update it's been fine.
Sounds like a case of 4.0.2-itis.
4.0.4 is the wonder cure for all phone problems!

[Q] Help!! a100 Blackscreen

i have a a100 with the latest flexreaper rom installed and im stuck with a pretty serious issue:
a couple of days ago the tab was acting real slow and sluggish and getting bad battery life didnt think nothing of it so i just rebooted a couple times and left it alone . all was good untill the battery hit 10% and i plugged it up using the factory ac adapter. the next day (maybe 6-7 hours later) i went to turn it on and nothing no vibrate no screen flash nothing; other than the power button turning blue as i pressed it and it would stay on for a couple hours but still no other response from the tablet.
im at my wits end on what could be wrong and now i got my wife with her foot on my neck till i get it fixed. can anyone help me?
ive tried to do a hard reset with the reset button tried to boot into recovery /bootloader no dice
(also my home button flashed a couple time i pressed the power button) dont know if its relevant but wanna get as much info out as possible
wondering if anyone can help me...
frenize said:
wondering if anyone can help me...
Click to expand...
Click to collapse
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
pio_masaki said:
It may take awhile for someone to see this and form something to try, random bricking for no reason is rare, its almost always some error by the user. However have you attempted adb connection to it? Leave it powered off, connect to the PC you used to unlock the boot loader then power on. Does the PC make the USB connect sound? Does the Acer vibrate? Did the home key blink again?
It really sounds like your boot partition is wrecked which wouldn't normally happen outside of flashing. If boot loader is trash then it won't know what to do and just sit there. No recovery or anything else.
Tapatalked from my Galaxy S II.
Click to expand...
Click to collapse
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
frenize said:
it made something like the connect sound but instead of the regular duh doom sound it did a dadadoom (kinda hard to describe the sound) but it was faster than ive ever heard the connect sound before which is weird. the tab didnt vibrate and it seems the home button blinks when the tab is dead and needs recharged
Click to expand...
Click to collapse
Yeah I know that sound it means USB connected but error for some reason. Its been shown if this thing dies all the way down it wont read the battery correctly and probably needs to be sent in. Before that I personally would unplug it open it up and remove the battery for awhile, maybe an hour then put it back and plug it in. But thats me, not the advice I'm giving. If you have warantee on it use that.
The batteries on a lot of devices and laptops etc have something of a fail safe, if the voltage drops below a certain point it trips to prevent cell damage, however it renders the battery useless.
I haven't searched out much past that if a reset is possible by us, but it seems the pack is trash after or needs sent in.
Since this is a sealed unit you void warranty opening it (well unlocking the boot loader did too) so you can't send it in for repairs without paying for it.
I hope someone can jump in and help figure this out, and prove me wrong.
Tapatalked from my Galaxy S II.
Weird, This exact same thing happened to me. Used it in the morning and now after work it won't turn on. I had already tried disconnecting the battery, but hadn't thought to leave it disconnected for an hour. My tablet has been running the leaked ICS since it came out and The last factory reset it had was about a month ago. It was working fine up until this. The power button seems to be responding correctly, the issue is that after the LEDs light up, there is no vibration or display. I hope someone can help us with this issue.
EDIT:
It won't connect in ADB mode. It will only appear on my computer as an APX device and since there is no vibration I am unable to boot into fastboot. Any help or suggestions? All the threads I have found have involved booting into fastboot.
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
same thing here.
max69power said:
i am also having this problem. i set ti backup last night to save to box i turned it on this morning it.worked set it on the charger came back to a frozen screen. I turned it off now just a black screen it turns on or the home button dose but nothing comes up on the screen
Click to expand...
Click to collapse
I have been using ICS the leaked one, and last night I was goint to check my email and it did not turn on, I though the battery died. I plugged to the charger and this morning I tried to turning it on but it failed. I did the reset pin but nothing. I connected to the computer and it was recognized as a APX device and installed a driver ACER Picasso USB recover but i cant access anything. I am a nob. Thanks
A100 blackscreen
i am also having this problem. last night. just a black screen it turns on or the home button dose but nothing comes up on the screen. :crying: Help!!!!!!
Has anyone tried holding the power button for a while? Laptops do this too, if someone felt ventures, try taking the battery out and hold the power button. No promises, might work.
sent from my ICONia
same here
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
If the screen is blank while powered on its in failsafe mode, in other words is bricked, has to go to Acer.
Tapatalked from my Galaxy S II.
This just happened to me a few weeks ago as well. If you are still under warranty send it in to Acer, thats what I did. I just got an email saying they had fixed it and were sending it back for free!!
At the time I was on the 9/02 JB build. I wonder if this issue is caused by faulty hardware or if it is an issue that was made by rooting and unlocking it? I don't know enough about this stuff to answer that though, but it does make me think whether I should root/unlock it when I get it back or leave it stock.
Also thanks Pio_masaki for helping me a few weeks back wasn't sure if I was even going to send it in until you said they most likely won't be able to tell.
I highly doubt they even CARE when sending these in. They will void for physical damage most likely.
tshm55 said:
Having the exactly same issue, here...
I also tried to hit the hardware reset button and it does not help.
Click to expand...
Click to collapse
Ohmygod,
Same here, but it's 3 years ago. Sorry for digging the topic. Still no hope? I still keep the tablet and have just buy another refurbished mainboard to replace but still no vibrate and blacksreen still there.

G2 Screen backlight flickering problem

Greetings to all members.
A couple of days ago i received a new G2.
As soon as i rooted it i installed http://forum.xda-developers.com/showthread.php?t=1605016
Everything completed and the phone would operate normally. I let it fully charge during the night. Next morning i installed some apps from the market (skype fb and a weather widget), then i let it charge again for 20 minutes or so. When i got back to see if it charge, the screen was dimmed like in power saving mode, it wouldn't go back no matter what and the phone hanged there.
I got the battery out and upon rebooting the screen was still dimmed.
I got back to 2.3.3 stock which i had backed up to SD from clockwork, but the problem continued.
I contacted the seller and said they would ship a new one as soon as i sent them the shipping back notice. The thing is i don't want to wait half a month or even more to get the new phone.
I've attached a video of the problem.
I played with the brightness levels on 4.2, you will notice that if i put it on 100% the screen goes completely black.
Also when i put it in standby with the power button and push it again the screen starts flickering for some seconds before it gets stabilized again.
Thanks in advance for your time.
Johnny91i said:
Greetings to all members.
A couple of days ago i received a new G2.
As soon as i rooted it i installed http://forum.xda-developers.com/showthread.php?t=1605016
Everything completed and the phone would operate normally. I let it fully charge during the night. Next morning i installed some apps from the market (skype fb and a weather widget), then i let it charge again for 20 minutes or so. When i got back to see if it charge, the screen was dimmed like in power saving mode, it wouldn't go back no matter what and the phone hanged there.
I got the battery out and upon rebooting the screen was still dimmed.
I got back to 2.3.3 stock which i had backed up to SD from clockwork, but the problem continued.
I contacted the seller and said they would ship a new one as soon as i sent them the shipping back notice. The thing is i don't want to wait half a month or even more to get the new phone.
I've attached a video of the problem.
I played with the brightness levels on 4.2, you will notice that if i put it on 100% the screen goes completely black.
Also when i put it in standby with the power button and push it again the screen starts flickering for some seconds before it gets stabilized again.
Thanks in advance for your time.
Click to expand...
Click to collapse
Are you using automatic backlight?
Johnny91i said:
Greetings to all members.
A couple of days ago i received a new G2.
As soon as i rooted it i installed http://forum.xda-developers.com/showthread.php?t=1605016
Everything completed and the phone would operate normally. I let it fully charge during the night. Next morning i installed some apps from the market (skype fb and a weather widget), then i let it charge again for 20 minutes or so. When i got back to see if it charge, the screen was dimmed like in power saving mode, it wouldn't go back no matter what and the phone hanged there.
I got the battery out and upon rebooting the screen was still dimmed.
I got back to 2.3.3 stock which i had backed up to SD from clockwork, but the problem continued.
I contacted the seller and said they would ship a new one as soon as i sent them the shipping back notice. The thing is i don't want to wait half a month or even more to get the new phone.
I've attached a video of the problem.
I played with the brightness levels on 4.2, you will notice that if i put it on 100% the screen goes completely black.
Also when i put it in standby with the power button and push it again the screen starts flickering for some seconds before it gets stabilized again.
Thanks in advance for your time.
Click to expand...
Click to collapse
Sounds to me like it is really a hardware issue... while it's understandable that you don't want to wait for a new phone to arrive, it is better than ending up with a dead backlight...
It really was a hardware issue, took another one back after a month and it works great.
Thanks for your help guys

[Q] Lock Button Issues

Recently my Captivate glide has been having many issues. Originally it started when my phone would just randomly turn off for no reason, I attributed this to overheating and figured maybe it was a normal thing. Eventually it got to the point where the battery would hold no charge and I could not power on the phone. I replaced the battery after noticing that it was swollen and this seemingly fixed the issue. Though after a week or so I noticed there were still a few problems with it in regards to it going off randomly and coming back on but nothing major. Last week though I was at the gym and it dropped from my pocket I picked it up, put it back on but a few seconds later it turned off again. I just figured it needed to charge. I tried later to turn it back on that's when I noticed that the phone would keep randomly going on and off constantly and the lock button no longer worked when it was on so the only way to unlock it was to slide it out. I figured it was just a matter of replacing the button but it got worst and now the phone wont stay on, It comes on for a second, boots up then turns off, the battery has 0% at all times and even if it's on the charger and shows the charging icon, it won't stay on. For the few minutes that it is on for, the lock function spasms and the phone keeps locking and unlocking itself, eventually showing the lock button menu then finally going off and coming back on. I gave the phone to my friend to check out as he fixes a lot of phone, he took it apart but there was no damage to the button or anything holding it down that would cause the problem, he used a tester to test it and found that it was working fine. He thinks it might just be a software issue and suggested I reinstall the OS. Does anyone have any insight as to what might be the problem and a solution?
TL;DR Lock button on phone acts as if it's constantly being pressed and won't remain on for longer than a few minutes and even when it is on, just keeps locking and unlocking itself before shutting off.

M9 won't turn on anymore - bricked?!

Hey guys
I was super happy with my Australian Telstra M9 until an hour ago. I plugged it with 3% of battery in for charging and turned it off to speed the process up. When it was off the charging icon showed up just as usual. After a few hours I came back, unplugged the phone and it flashed 100% for a second. After that - nothing! It just won't turn on! I pressed every button and every possible combination of those. I plugged it back in for a bit and connected it to my laptop. But it's not even recognized. I googled for a bit but found no solution. I rooted the phone a couple of weeks ago but didn't do anything like that today. No updates, no new apps only some WhatsApp and 9gag.
What do you reckon? Is it bricked? Will I get a replacement and how long will that take? I have to leave Australia in 9 days so I'm quite on a schedule. -.-
Does anyone have any advice?!
Cheers Max
Edit: is there a chance to recover the data? I'm traveling and forgot to back anything up. Some of the data is quite important. And do you think I'll get into trouble because of the root?
No clue, try a different charger maybe.
I tried three different charges plus my laptop. Neither of them worked. Is there gonna be any way to rescue the data from the internal storage or will the just wipe it after they repaired it?
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
Hold power + volume up button will work in most cases.
TBH, don't really know what happened to you. Did you flash custom rom, recovery? or only root?
I didn't know that. I only new power + vol down. And I didn't hold it for a minute. I did nothing but flashing TWRP and root the stock rom. I didn't even change much with the root and only use it for titanium backup and adaway. That's why I was so baffled, when the phone suddenly "broke" because I didn't do anything unusual to it.
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
I'm glad you got your phone up and running. I know exactly how you feel, I had the same thing happen to me. I thought mine died when the screen went black after I flashed a kernel. Its always scary when the phone won't respond.
The phone was likely frozen. Power + Volume Up forces the phone to reboot after being held for a while. It could be some weird software issue due to the rooting and TWRP, but no one can say for sure. It might happen again but now you know how to reboot it If you really want to avoid the possibility of problems, you probably want to run stock and not root the phone or change bootloader... but what's the fun in that?
You're right no risk no fun. I'm actually waiting for cm so running stock is no option anyway
Thanks for saving me lots of headaches
FYI - I thought I had bricked mine as well - no flashing activity in a couple of weeks, all good chargers. Even made an appointment for repair.
Read the "hold power and vol up for a minute or two," and was like... nooooo... 10 seconds is the max you'd do that for... but tried it... bam, worked like a charm at ~45 seconds for me. Got into HTC FTM mode in which no option worked (reboot to bootloader, simlock, couple of others seemed to just pop immediately back to this weird non-download menu). Holding power for a while after that reset the device. Working now.
Thanks for the thread... been doing this for five years and this is the first no-charge no-response event I've had
lyall29 said:
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Click to expand...
Click to collapse
Worked like a champ, thanks a ton! :good:
Hi All,
About a week ago my M9 powered down while on charge and then wouldn't power on again. No response at all from the standard power button but only holding it for a few seconds at a time.
I knew the buttons to hold to enter bootloader and after several tries it powered on again.... It then ran for a couple of days with no issues.
Then a couple of days later had to power off the phone on a flight - same issue - wouldn't power on - dead.
It took several attempts to bring it back to life. I'm now in a position when every time I power off the phone it just doesn't want to come back on? Thought that it may have been a custom rom issue or a kernel issue - have tried changing both (painful experience by the way - having to wait for the phone to decide when its ready to wake up "when it feels like it after each new installation) but the problem is still there.
I have also found that entering bootloader using the power button and volume button isn't the only solution to "waking up" the phone. Just holding the power button for 10-60 seconds has the same effect - but it sometimes takes several attempts over several minutes - its very random.
Does anyone else have this recurring problem every time they power off? Does anyone on "stock" have the problem?
I'm starting to think that maybe its hardware rather than a software issue?
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Bricked M9
iElvis said:
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Click to expand...
Click to collapse
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
sausje85 said:
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
Click to expand...
Click to collapse
I am unaware of any way to do this if the phone wont turn on - it's dead.
aairlinepilot said:
I am unaware of any way to do this if the phone wont turn on - it's dead.
Click to expand...
Click to collapse
Ah you cannot even get it charged anymore?
I know HTC phones had an issue that when they are completely drained, they seem to be dead, even not charging or anything. Yet if you keep them in the charger, eventually they would show as charging and being able to turn on again.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Leave it in connected to the stock charger overnight and see if that helps. If not, you might have a hardware fault and need to return it for warranty service.
I too thank you most profusely!!

Categories

Resources