Recently my Captivate glide has been having many issues. Originally it started when my phone would just randomly turn off for no reason, I attributed this to overheating and figured maybe it was a normal thing. Eventually it got to the point where the battery would hold no charge and I could not power on the phone. I replaced the battery after noticing that it was swollen and this seemingly fixed the issue. Though after a week or so I noticed there were still a few problems with it in regards to it going off randomly and coming back on but nothing major. Last week though I was at the gym and it dropped from my pocket I picked it up, put it back on but a few seconds later it turned off again. I just figured it needed to charge. I tried later to turn it back on that's when I noticed that the phone would keep randomly going on and off constantly and the lock button no longer worked when it was on so the only way to unlock it was to slide it out. I figured it was just a matter of replacing the button but it got worst and now the phone wont stay on, It comes on for a second, boots up then turns off, the battery has 0% at all times and even if it's on the charger and shows the charging icon, it won't stay on. For the few minutes that it is on for, the lock function spasms and the phone keeps locking and unlocking itself, eventually showing the lock button menu then finally going off and coming back on. I gave the phone to my friend to check out as he fixes a lot of phone, he took it apart but there was no damage to the button or anything holding it down that would cause the problem, he used a tester to test it and found that it was working fine. He thinks it might just be a software issue and suggested I reinstall the OS. Does anyone have any insight as to what might be the problem and a solution?
TL;DR Lock button on phone acts as if it's constantly being pressed and won't remain on for longer than a few minutes and even when it is on, just keeps locking and unlocking itself before shutting off.
Related
Hi folks, I've lurked here for quite a while and gotten some invaluable info; so first off thanks for all of the contributions from the gurus here!
Now, I have a pretty strange issue that I haven't been able to find an answer on anywhere. I'm hoping that someone can help me sort this.
The background story:
My wife has a MyTouch 3G Slide that I bought for her back in July. Last week she managed to drop it in some water. It DID NOT get fully submerged since the water was very shallow. However, it did get a slight amount of intrusion. She pulled the battery in a relatively quick amount of time and we let it sit in a bowl of rice to dry out for a couple days.
The current deal:
When I felt the phone was sufficiently dried after a few days, I fired it up. It took a very long time to get out of the MyTouch splash screen and loaded noticeably slower than normal. Once in, the phone functioned perfectly normal. Absolutely no issues at all with any functionality once you get past the security pattern.
However, whenever you put the phone to sleep, it does some funky stuff. The screen goes black for a second and then comes back on, ready for you to swipe down and then enter the security pattern again. Then it will go black again. Then it comes back on. It just continues to do this, never stopping. Sometimes it will go to the security pattern screen too.
So I figured this may have been some hardware issue since it was acting like someone was just repeatedly pressing the power button. First I wanted to try a simple reboot though. Upon rebooting, the phone would not get past the splash screen. It just froze there.
I pulled the phone apart to see if maybe there was some corrosion on the PCB from the water intrusion. Everything looked fine, but while I was in I did a little wipe-down with some alcohol, then I put it back together. After multiple attempts, I was able to get it to boot again. But the boot process was still VERY slow. Occasionally, it would boot into safe mode as well. But when it booted normally, everything would always function great once logged into the phone. This convinced me that it wasn't a hardware problem since the phone would not cut into sleep mode or anything when logged in. It worked perfectly fine. So I figured that maybe there was some sort of corruption that occurred in the software.
So I tried a hard reset. Didn't fix it.
Then I figured that maybe I needed to do a reflash. So I rooted the phone since the water plunge voided the warranty anyways. Once rooted, I flashed TeamFenix 1.7.1 successfully.
But the phone still only fully boots intermittently, and the boot process is still slow. It also has the same problem in sleep mode which is killing the battery fast since the screen is pretty much constantly on. But once in, the flashed ROM works perfectly just like the stock ROM.
Video of the condition:
Since I'm new, I'm not allowed to put any links in my post. But if you type in the string below after the YouTube url, you'll see a quick video I posted of the condition.
watch?v=dX55URtaRHo
So it seems that there is some crazy issue only upon bootup and when the phone is put to sleep. Can anything be done to fix this? Is there a way to locate and fix corrupted software? Any and all help is appreciated!
Sorry for the self bump. Any devs out there have any suggestions? I gotta get this thing sorted.
If its happening on both stock and teamfenix, I'm pretty sure it's a hardware issue. Flashing a rom completely replaces the software, so it doesn't sound like its that.
Sent from my T-Mobile myTouch 3G Slide using XDA App
It actually seems like a problem in the power button. Did you check the contacts for the power button? Repeatedly pressing the power button will first lock it initially and dim the screen. Press again, then it gives you the chance to unlock. Press again and it goes back to sleep. Wash rinse repeat...
Yes, I understand. But if it were an issue with the power button, when you logged into the phone, it would randomly put itself to sleep. It doesn't do that, it functions perfectly normal with no errors whatsoever when you are logged into the phone. This problem is only exhibited in sleep mode which would rule out a hardware issue with the power button.
I have just received my new phone from the insurance company as my last one got stolen. At first it seemed fine, I put it on charge, reset the phone and logged into Google. After a few minutes I went to check on it and I cant get it to turn on (or maybe its turned on but the screen isn't).
What should I do? Is this a common thing? Thanks.
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
hEaTLoE said:
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
Click to expand...
Click to collapse
Thanks for the reply, i think i have fixed it now.
A better explanation of the problem I was having:
After a small amount of time the phone would freeze and very slowly the screen would fade to black, like the power to the screen had been taken away.
Even after pulling the battery, it wouldn't turn back on unless I waited without-battery for a while.
How i think i fixed it:
Waited a while with the battery out and turned back on, when i managed to turn it back on it had a half downloaded 4.0.4 update (could this have caused it?)
I kept trying to make it last long enough to download the whole update file, luckily it resumed from where it was last.
After installing the update it's been fine.
Sounds like a case of 4.0.2-itis.
4.0.4 is the wonder cure for all phone problems!
I know there are already a LOT of topics concerning this - I have read through them all frantically, trying to find a solution before turning to asking myself.
So, here's exactly what happened, and what I've tried.
My phone was just fine, running perfectly, nice battery life. I had been running CarbonROM for about 2 months, without any issues, didn't change anything recent to this problem occurring. So one night I was at a party, and didn't have an available charger, so my phone ran out of power completely. The next morning when I came home, I set it to charge, the LED lit up, as far as I remember at least. In the evening I turned it on, and I got to the SIM pin-code unlock screen. I entered the PIN, and my phone turned off. No crash screen or anything, it just went straight out. I figured that maybe it hadn't charged properly, so I let it charge for a few more hours, and then tried again - same thing happened. I instantly tried to turn it on again, but this time nothing happened at all. I held the power button down for at least 1 minute, to no avail. When I put in the charging cable, the LED doesn't light up.
So, as I said, I have been reading around on this forum and other places, trying to find a solution. Some people said holding down the power button and volume up and down at the same time for 2 minutes would fix it, it didn't. I have tried several times. Most recently someone said I should connect my phone to my PC with the USB cable, and then hold down the power button and volume down. This time, something did happen. But not on my phone's end. I have done this 2 times, with the same result. At exactly 7 seconds, my computer turns off, as if I had "choked" it by holding down the power button on the PC. This seems really odd to me, since the phone can't even turn on, so I don't see how there can be any connectivity.
I hope someone here has a solution, knows why it happened, or can at least guide me in replacing any part if needs be. I hope not, though.
Bump
Should I just send it in for a repair? I have an idea that doing so will be very expensive...
Two days ago, my T-Mobile Samsung Galaxy S3 dropped out of my coat pocket as i was running for the bus. I picked it up and saw the screen was cracked along the top left and bottom left hand side. Everything was working for the past two days and i figured i'll just wait till Christmas to get a new phone. This morning i took my phone off the charger and turned it on. The Samsung logo flashed, and then the boot animation for Slimrom (the custom rom i'm currently running on) flashed for about a second but then the screen went black. I did a battery pull but the weird thing is whenever i put my battery back in, even without touching the power button, it boots up by itself but then the screen goes black again. I can access TWRP and download mode but they both go black after a few seconds as well. I was able to successfully turn on my phone and have it fully function for about 15 minutes after putting it back on the charger, but it quickly blacked out again. It also keeps randomly booting up by itself which is weird. Im guessing this is a problem with the screen itself, but could it be a software issue because the device keeps booting up by itself? If it is the screen, will i have to buy a new one or is it not worth it? I've also tried using a different battery and i have the same issue so it can't be that. Any help is appreciated!
Sounds like an issue with the power button, it probably got stuck somehow either when you dropped it, or after you dropped it. Do a simple search for power button and you will find ways to fix it!
Holy crap i didn't even think of that! It makes total sense since every time i even tap my power button, even for just a second, it turns on. I've read around that clearing the cache or a factory reset could work. Is this true?
Unlikely, unless it's a software issue but it's always a possibility. Slam the phone against something to try to get the power button back into place, or open it up and try to see if you can fix it yourself, or replace it
The problem seems to be gone. I haven't had any issues for two days now. All i did was press the power button really hard multiple times. Thanks for you help man!
Hello everyone, I just recently got a G3 and it was working fine for the 1st 2 days, no issues. I was sending a text to a friend earlier today and after it sent, it completely froze. After doing a soft reset it took forever to boot up. Once it booted up, it seemed to be fine. about an hour of operation, the screen looked as if it was freezing because it wasn't recognizing any of my touches. i decide to flip the phone sideways to see if it was actually frozen but it changed to landscape just fine. Sometimes it comes back to life then goes off again shortly after, and other times, i have to soft reset. I've tried the following to no avail.
Took the phone apart and cleaned both connectors.
Re-flashing the rom.
Trying 4 other roms.
Returned to lollipop stock.
I can't figure this out for the life to me and worked my ass of to be able to buy this phone. Any help would be appreciated as I can't afford to spend any more money on it!
I also have this issue, it's been ongoing for a few weeks. There will be short periods where it can work just fine, then it just freezes up and does not register any inputs. The content on the screen continues to run as if nothing happened (videos and games keep playing). Turning the screen off, waiting a couple minutes, then turning it on can sometimes give me another minute of use until it freezes up again. Also of note, when the screen is unresponsive and I press the power, it will dim to very low levels for a few seconds before going fully black. When the screen is being responsive and I press the power, it goes straight to black, as is normal and expected. From my testing, I've concluded:
1. This issue is not app dependent. It can occur at any time, and is not caused by alarms or overlays, such as blue light filters.
2. The issue is not from the specific battery I use. I've switched out between multiple batteries and used different chargers, none seem to affect the frequency of freezes.
3. Temperature may have something to do with this. When waking the phone after it's been sitting out in the cold, there seems to be a higher likelihood that it will be unresponsive. This is not always the case, which makes concluding that the issue is hardware related difficult, but some correlation seems to exist.
4. This issue started occurring shortly before I began having the popular "SIM Card Removed" issue, which I've yet to resolve (though can sometimes get the SIM card to work)
I am running stock 6.0 D85030p AT&T. I will post here again if I figure something out, but I have been trying for weeks without much success.