[Q] Cannot receive calls? - Desire Q&A, Help & Troubleshooting

Hey I recently flashed Mild Wild 4.2 on my HTC desire and it was working fine for a little while. Soon after recovering most of my apps + their data it seems unable to receive any calls. On their end it rings once then goes straight to voice mail and my phone does not respond. I can call others with no problems. I can receive texts but the phone doesn't make a noise, I'm not sure why. Also for some reason the lock screen inexplicably stopped working and when I wake it up it heads straight into the OS
I'm not very experienced with installing/troubleshooting custom ROMs and android phones in general so I'm wondering if anyone would please have any good ideas?

apps recovery
I did also used different rom and than tried to recover Facebook app on the MildWild 3.8 . From that moment i can not sync the facebook pictures with the
contacts in my phone. I assume that the recovery is not always working on new ROMs with the positive results . Sometimes it is better to install them from Market directly and let them sync than to install them on the phone with data.
I would recommend to you another fresh installation, and recovery of the apps one by one so you can see which one is doing the bordel .

I have been installing them from the market and recovering the data only. Still I suspect that is what is causing the problem..
Sent from my HTC Desire using XDA

Bump.. going to try mw 4.1 and see if that resolves it
Sent from my HTC Desire using XDA

Nicholas727 said:
Hey I recently flashed Mild Wild 4.2 on my HTC desire and it was working fine for a little while. Soon after recovering most of my apps + their data it seems unable to receive any calls. On their end it rings once then goes straight to voice mail and my phone does not respond. I can call others with no problems. I can receive texts but the phone doesn't make a noise, I'm not sure why. Also for some reason the lock screen inexplicably stopped working and when I wake it up it heads straight into the OS
I'm not very experienced with installing/troubleshooting custom ROMs and android phones in general so I'm wondering if anyone would please have any good ideas?
Click to expand...
Click to collapse
Hi Nicholas,
I have exactly the same symptoms - both receiving calls + lock screen. Have you managed to fix it? If yes, how?
Thanks.

Related

Callers cant hear me when answered from locked phone

This is getting me really frustrated, i'm on my second handset with third on its way. has anyone come across this? If the phone is locked and i answer a call the caller cant hear me! Upon further investigation its only if a mobile calls me landlines are ok.If i reboot the phone its ok for a while sometimes hours other times a few minutes. I have reset the phone numerous times tried different sd cards but nothing helps.I'm on orange and they have replaced the once and are about to do so again but im unconvinced the problem wont come back.
p.s.
Forgot to say this is running stock rom and no apps installed
Sounds like an issue with orange rom. No issues like that with t-mobile desire. Sure ur bluetooth headset isnt switched on -)
Sent from my HTC Desire using XDA App
No theres no bluetooth connected or even paired.This is the same fault on so far 2 handsets !!! im starting to think its me thats wrong or the sim card

Desire keeps locking up

I've been using Cyanongen 7.0.3 for a couple of months now. Recently the phone is acting quite strange. It's constantly lockig up(I need to remove the battery to restart it). Has anyone else noticed this behavior? Can this be caused by an app that's installed?
Sent from my HTC Desire using XDA App
I have noticed the same problem with every non-sense roms i have tried (oxygen, CM, Redux and MIUI). In my case it specially occurs when I used Spotify, It stops paying music and then force-close after that the rom gets very slow, cant restart the normal way either, have to pull out the battery...
I think I've found the problem. After uninstalling JuiceDefender the problem stopped(at least for now)
zolistir said:
I've been using Cyanongen 7.0.3 for a couple of months now. Recently the phone is acting quite strange. It's constantly lockig up(I need to remove the battery to restart it). Has anyone else noticed this behavior? Can this be caused by an app that's installed?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
My Desire phone has been doing that since it was new - last January. When I make or receive a phone call, the screen locks so that I cannot use the keyboard for an automated answering system. Finally, I can never hang up. Pressing the power button sometimes shows the hang up button for about half a second.
I sent it to the HTC agent for repair and was told nothing was wrong with it!
I have rooted the phone, to see if I could change the settings controlling the phone, but so far have had no luck. I can't use the phone as a phone!!!!!
PS. At first, I uninstalled all the apps I had collected, but the problem continued. I have also reset the phone to factory settings, but still no improvement. I wonder how many users have this sort of problem.

[Q] HTC One X - Mic Problem whilst in Speaker mode in a call

Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
I have the exact same problem, I bought the phone about a month ago, and I didn't check the speaker mode function, then I flash few different custom rom, Now I found the speaker mode problem as tkr1992 has, since I unlock the bootloader (although I relock the bootloader) but HTC won't repair the phone free of charge for me, they say the phone need a new mainbroad... will cost me 2XX USD,
I don't even know is the phone has this problem when I first bought it or after I flash some custom rom.
HtC told me it should be software problem cos it is the same mic that use in speaker mode or non speaker mode, so when other side can hear you when you not on speaker mode, mean the mic is alright, BUT they told me it need to replace the mainboard cos I have unlock the bootloader so they can't not recover the phone to stock rom, BUT again I already relock the bootloader and RUU the stock rom back to the phone, still the same problem.
I need help too, Any good fellow can help??????????
I hope it is just a software fault. I did just receive an update today from T-Mobile, as my HOX is branded. The update is 1.28.110.7. It still seems that my mic problem is present.
Does anyone also know what fixes are included in this update?
Thanks
Any ideas anyone? Would really like to fix this instead of sending phone back to tmobile.
Thanks
Sent from my GT-P7510 using XDA Premium HD app
this is what got from HTC
Regarding to your inquiry about HTC One X, we would like to provide you with following advice and solution as below: First you can diagnosis the hardware issue on the speaker. Please kindly type *#*#3424#*#* on the dial screen, you will enable the function test program. And then select "Audio Test", tap Run. Please finish the test as instructions.
But it didn't work for me the phone just didn't do anything, you can try.
Thanks for that, i just tried the audio test diagnosis. The test shows that everything is working correctly however the same problem still occurs within a call like before.
Sent from my GT-P7510 using XDA Premium HD app
Try reset to factory setting, see if it does any different.
That is the HTC guy try to do to my one x.
btw have you rooted your phone or unlocked the downloader?
You have working Navigation application in background and this make call routing first to speaker part permanently, not to earphone - like phone is in Handsfree mode. Try to disable it / shut down it / and all be fine.
WBR, DebeliaMark, Bulgaria
tkr1992 said:
Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
Click to expand...
Click to collapse
Mic Problem whilst in Speaker mode in a call
Hi All
I have the same problem after software upgrade two months ago
and did not have a time to try to fix it
I thought after factory reset it will work, but finally it did not help
My phone was never rooted
Uninstalled any navigation software
Tried the audio test diagnosis.(the test shows that everything is working correctly)
If someone have any solution it will be more then welcomed
Thanks
HTC One X Locked S-ON RL
Software Version: 1.29.401.11
HTC SDK 4.12
HBOOT-0.95.0000
RADIO-1.1204.105.14
yesss please someone help! mine started acting crazy today after work. i called my friend around 5.40 then about an hr later i made another call and they couldnt hear me but i thought it was just their phone. since then ive made about 5 calls to 2 diff people and they both cant hear me ... i havent tried factory reset or the navigation yet because my phone isnt backed up yet but please please please someone help
anyone get a solution to this?
romy134 said:
anyone get a solution to this?
Click to expand...
Click to collapse
I'm experiencing this exact issue as well - has anyone come up with any possible solutions?
There are 2 microphones on this phone, the upper one next to the headset jack and the other next to the lower right corner of the screen.
While on phone mode the lower one is the main microphone because its closer to your mouth, on speaker mode the upper one becomes the main mic.
It's probably a hardware fault since you flashed stock rom and it's still not working.
I seem to have this issue too - did anyone get a solution
Audio tests fine, but in Google Talk, or Google Hangout, or Phone Dialer in speaker mode - the mic input is not working, so recipient cannot hear.
Google Maps Issue
So my wife has the same phone (HTC One X) and has the most recent update to 4.0.4 (stock everything) and found out that it is indeed either the google 'navigation' app, or the google 'maps' app running in the background that will give this problem. Simply go to settings, then apps, then stop the maps or navigation process, make sure you go to the cached processes as well and stop those. Right after that her phone started working again. I also tested with the HTC test tool code that was given earlier and just like everyone else the test passed fine. So this should be the fix.
i have the same issue..
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Hello,
I have the same problem and many users "HOX" have the same worries. It seems that when you change the screen touch there is a lot of trouble of this kind.
Does anyone find a solution?
error23 said:
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Click to expand...
Click to collapse
Any update on this? Did you send it to HTC? Mine has also stopped suddenly a few days back while on viper 3.7.2. Tried factory reset, flashed the rom again, flashed other roms, but the problem is still there...
in may case it was a defective mainboard....
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
error23 said:
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
Click to expand...
Click to collapse
Thanks for your input mate. Was your bootloader unlocked? Did the warranty cover that?
Sent from my HTC One X using Tapatalk 2

[Q] phone app crashing

Hello.
I have 2 years old Desire HD. I installed several custom roms over last years but lately I have major problem. My phone application is crashing. Situation is the same every time - I try to call somebody, i chose a name and hit a call button. Everything seems to be ok but i don't get any signal at all. After 1 minute application is closing in the same way it would after hitting "end call" button, or if i would not get connection. Basicly I cant call anybody, everything else is working grate. Also when that happens i tried to call my phone from other number, on my other phone I did get a signal and everything but my DHD was behaving like nobody was calling me. My girlfriend also told me that she was calling me on some ocassions, I wasnt picking up but ofcourse i did not get any info on missed calls or anything.
After reset all is working as normal, untill next problem.
I have tryed PAC-man AIO by CedArctic, JellyTime and Virtuous Quattro - the same problem.
What could be the reason for that? Any sollutions?
Larithiel said:
Hello.
I have 2 years old Desire HD. I installed several custom roms over last years but lately I have major problem. My phone application is crashing. Situation is the same every time - I try to call somebody, i chose a name and hit a call button. Everything seems to be ok but i don't get any signal at all. After 1 minute application is closing in the same way it would after hitting "end call" button, or if i would not get connection. Basicly I cant call anybody, everything else is working grate. Also when that happens i tried to call my phone from other number, on my other phone I did get a signal and everything but my DHD was behaving like nobody was calling me. My girlfriend also told me that she was calling me on some ocassions, I wasnt picking up but ofcourse i did not get any info on missed calls or anything.
After reset all is working as normal, untill next problem.
I have tryed PAC-man AIO by CedArctic, JellyTime and Virtuous Quattro - the same problem.
What could be the reason for that? Any sollutions?
Click to expand...
Click to collapse
Might be a Problem with your radio. try flashing different radios.. also the roms that you are using are still in beta stages. Its better to use Stable roms. i use jellytime r10. its near stable
Been there done that i used several diferent radios and jellytime r9, r10. Same problem. Im starting to think it's hardware...
Sent from my Desire HD using xda app-developers app

I am not receiving incoming calls on my Nexus 5x

Hi,
From time to time, my friends inform me that they have called me and I haven't call them back!
No incoming phone calls, no missed calls, no nothing!!! It happens some times. I was not sure what the problem was until I lost my phone at home. I called it once... I was hearing the tone on the phone, but my phone was not ringing!!! After finding it... there was no missed call !!
My phone is on the latest 6.0.1 update, it is unrooted and bootloader is locked! I rarely use data so it is off all the time I am not using the phone. WiFi is always off. When not using it, I put it in power saving mode. I don't know if the power saving mode is the culprit or not.
I have seen that this has happened to other phones like Nexus 5. I have read that a quick fix for this is to change the preferences from LTE to 3g but I don't know if this works on Nexus 5x or not!
Does anyone else have this problem?
I have the same issue - randomly some calls go straight to voicemail. This is very difficult to test as there doesn't seem to be any consistent rule to it.
Which network carrier do you have? Fi?
hrkh83 said:
Hi,
From time to time, my friends inform me that they have called me and I haven't call them back!
No incoming phone calls, no missed calls, no nothing!!! It happens some times. I was not sure what the problem was until I lost my phone at home. I called it once... I was hearing the tone on the phone, but my phone was not ringing!!! After finding it... there was no missed call !!
My phone is on the latest 6.0.1 update, it is unrooted and bootloader is locked! I rarely use data so it is off all the time I am not using the phone. WiFi is always off. When not using it, I put it in power saving mode. I don't know if the power saving mode is the culprit or not.
I have seen that this has happened to other phones like Nexus 5. I have read that a quick fix for this is to change the preferences from LTE to 3g but I don't know if this works on Nexus 5x or not!
Does anyone else have this problem?
Click to expand...
Click to collapse
Hi, i had the same problem yesterday, after flashing a new rom and gapps, i think beacuse the android dialer goes in conflict whit google dialer...try reflashing stock rom if you are on custom or do a factory reset and try other rom.

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