Screen flashes black - Xperia Play Q&A, Help & Troubleshooting

Hi, when i open my gamepad slightly my screen will flash black, and if i hold it in a certain positionbit will stay black until moved.
This also happens sometimes when picking up my phone
Is it a loose cable or something?
Should i get it replaced?
Rooted stock R800i, .42
Thanks

Probably the ribbon cable inside the slider. It's a known defective part.
Sent from a Galaxy far, far away..

So i could claim it on my warranty?

I got this problem too. But mine worse, sometimes when I wanna type a message the screen goes black, or the screen's light go like disco light, keep blinking at the home page and camera. I sent to Sony Centre to claim warranty but after few days they returned me and told me it was a software problem. Could this be kernel problem?

Yeah, sometimes just touching the screen can do it
I want to unroot before i cant see anything haha

Ive noticed that its just the backlight that goes off, if i make it go black and look at the screen in light i can still see the things there
Im going to request a replacement regardless, starting to annoy me

I tried to reinstall stock firmware but no use. Still the same. I'm gonna tear everything apart and take a look at the ribbon.
Sent from my R800i using xda premium

jeff7424 said:
I tried to reinstall stock firmware but no use. Still the same. I'm gonna tear everything apart and take a look at the ribbon.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
DO NOT I repeat, DO NOT take it apart!!
Once you do that your warranty is void permanently and no way to hide it! I can guarantee it's not your software. Revert it to absolute perfect stock and show them it still happens. I'm positive it's the hardware, NOT software.
If they don't wanna fix it after factory restoring, threaten to call head office about it because you already know it's hardware error and they are refusing.
And also mention that many people on the internet are aware that the slider cable is faulty, many have replaced it and fixed the same problem you have.
I'm thinking of mailing them, and requesting they have a recall because more and more people are having the same problem.
Sent from a Galaxy far, far away..

Ok, the screen only flashes black on SYSTEM APPS. The installed apps dont have this issue
Seems to have happened after i rooted
Any new ideas?

Okay. Thanks captain. I will follow your orders.

Ok, so ive tried to claim on my warrenty. They said they were gunna send a packet out to return the phone for repair. This was a few weeks ago. Within this time i have called them up 3 extra times stating i havnt recieved the pack.
Is this easy enough to fix myself as im bored of waiting for them and im doubting im ever going to recieve any repair
Thanks
Sent from my R800i using XDA

Have you tried flashing a fresh stock firmware?
Sent from a Galaxy far, far away

Yeah, used se repair thing
Problem still there
Sent from my R800i using XDA

http://www.youtube.com/watch?v=fQXH5GAf9UA&feature=youtube_gdata_player
Thats a video of my problem
Notice when it goes closer, when the screen goes black you can still see the homescreen
Sent from my R800i using XDA

Related

Display problem!! Please help!

display does not always work. The phone is not rooted. So I don't use set cpu or anything like that. The problem that I am having is when I turn the phone on (after it is shut down) it does not display the htc logo, then when it gets to the g2 it does not display that either. When the finishes turning on the screen is still black. I can press the digitizer where I know the unlock is and I can feel it vibrate then when I unlock it I can still feel it vibrate when it unlocks and it takes about 2 to get the screen on from this just pressing the on and off power button. Some1 please help. PLEASE HELP!!! Any Ideas?
Sent from my T-Mobile G2 using XDA Premium App
Sounds like a dead LCD unit. How/when did this start happening?
Dang so the lcd is not even turning on? Since your not rooted you should get a replacment phone
Sent from my HTC Vision using XDA Premium App
masroorkhan said:
I searched other forums and seems like I am not the only one with this problem. All they suggested was to take out the battery, mem card, sim and leave it for a while and then put everything back in, the display was working fine again. Unfortunately, it didn't work for me, not even restoring factory default, not to mention going through that painful "shooting in dark" process.
I am already aware that if all things fail, LCD has to be replaced. Other than that if anyone has any other suggestion(s), it'd be much appreciated. Otherwise thanks anyways
Click to expand...
Click to collapse
I am going through same problem. Haven't found a 'non-LCD replacement' solution yet. Maybe the above will make things work for you. There was one guy who said he turned on the phone without the mem card. So you can try this as well.
If you find anything else, please share.
Good luck.
I didn't think it was a dead lcd because after about 2 minutes of the phone already running the lcd will turn on again. and I saw your thread that said to take everything out I did try that and it did not help. any other ideas?
Does the screen flicker? If you open it up halfway and gently nudge the flex cable, does it do anything?
I juat tried and it does not flicker at all. Once the screen in on there are no problems, its getting the screen on that's hard. Its realy weird. And it started about a week ago and the phone is out of warenty.
Sent from my T-Mobile G2 using XDA Premium App
It doesn't sound like it should be a problem but I want to root it. And install a custom rom, and I am scrared to do that because when I boot into recovery I cant see the screen.
Sent from my T-Mobile G2 using XDA Premium App
How can it be out of warranty? G2 wasn't released until October 2010 and HTC provides a 1 year defect warranty. Here is the link. http://www.htc.com/www/support/warranty.html. I didn't look at anything outside the US though.
This is not a caused by physical damage so should be covered??
Also, Tmo, if that's who you're with might just send you a new one?
I'm assuming you don't have the Asurion 5.99 plan? That would cover it for $130 last resort.
Oh, also, Visa or Mastercard will sometimes take care of you if you used it to purchase the phone so check with them in a pinch.

Gray Screen with Dots

I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.
My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2
It's 10 I said the exact same thing.
sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2
This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development

Phone boots, qwerty keys light up, but no display, soft key or LED illumination

I've searched the forums for a while and haven't found an issue exactly like this..
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I have done some research on getting a new digitizer, screen, ribbons, etc.. but it's just too costly to justify it seems.
Any advice would be greatly appreciated
warheed said:
I've searched the forums for a while and haven't found an issue exactly like this..
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I have done some research on getting a new digitizer, screen, ribbons, etc.. but it's just too costly to justify it seems.
Any advice would be greatly appreciated
Click to expand...
Click to collapse
Try to Odin stock
Sent from my SPH-D700 using Tapatalk 2
You may have to go into sprint and ask for a new screen. That happened to me once and they replaced it and it worked fine ever since. I had water damage on mine though
Sent from my Samsung Epic 4G using Tapatalk 2
xboxfanj said:
You may have to go into sprint and ask for a new screen. That happened to me once and they replaced it and it worked fine ever since. I had water damage on mine though
Click to expand...
Click to collapse
You can do that? Will they deny you if you're using a rooted phone or do you have to go back to stock first...
Sunchips said:
You can do that? Will they deny you if you're using a rooted phone or do you have to go back to stock first...
Click to expand...
Click to collapse
Depends on where you go and who you get. The last time I went, the associate thought it was awesome that I have sense on my phone. If possible, Odin back though.
I did get around to blindly putting my phone into download mode and flashing the stock tar through odin.. I'm assuming the flash worked since I heard the stock boot/shutdown animation theme music accordingly.
Unfortunately the screen and the soft keys are still not illuminated. The QWERTY remains functional including backlighting.
My phone is no longer on any network, but do you think I could still take it up to a location and bs my way into getting at least a used equal or lesser value device?
Put it up on Fleabay as a clean ESN, broken screen phone and stop wasting our time while you try to scam Sprint.
Sent from my SPH-D700 using Tapatalk 2
You're right, certainly not an ethical option. I'm more of a DIY person though, as I'm sure I could say the same for everyone else here.
Do you think it's the whole screen that needs to replaced? Ribbons and all? If so, do you know of a good source for me to purchase what I need
warheed said:
You're right, certainly not an ethical option. I'm more of a DIY person though, as I'm sure I could say the same for everyone else here.
Do you think it's the whole screen that needs to replaced? Ribbons and all? If so, do you know of a good source for me to purchase what I need
Click to expand...
Click to collapse
Don't do it. I bought my Epic for $80 and replacement screen costs $70. AND I'm in China where electronic products and accessories should be cheap.
Sent from Nokia N900 w/ Android 2.3.7

[Q] Note 2 just wont turn on

I recently bought a new note 2, and everything was good and I love it!
But yesterday I was on the phone to a friend and initially I tried putting him on speaker phone, but the screen wouldn't turn on, only the soft touch keys at the bottom lit up. I thought nothing of it and continued my phone call.
It wasn't until he hung up I noticed i still coudn't the damn thing on. So i removed the battery and re inserted it. Here's where things get interesting though, now whenever i try to power it up, i get a little red light in my proximity sensor (i think) that flashes for about half a second.
I've tried soft rest, which does the same thing ( makes the proximity sensor light up for half a second)
Hard reset which does the same thing.
I haven't rooted the phone or anything. Luckily its still under manufacture warranty and I'll get samsung to have a look at it, but any thoughts on what it could be?
soljakid said:
I recently bought a new note 2, and everything was good and I love it!
But yesterday I was on the phone to a friend and initially I tried putting him on speaker phone, but the screen wouldn't turn on, only the soft touch keys at the bottom lit up. I thought nothing of it and continued my phone call.
It wasn't until he hung up I noticed i still coudn't the damn thing on. So i removed the battery and re inserted it. Here's where things get interesting though, now whenever i try to power it up, i get a little red light in my proximity sensor (i think) that flashes for about half a second.
I've tried soft rest, which does the same thing ( makes the proximity sensor light up for half a second)
Hard reset which does the same thing.
I haven't rooted the phone or anything. Luckily its still under manufacture warranty and I'll get samsung to have a look at it, but any thoughts on what it could be?
Click to expand...
Click to collapse
Well, I can tell the that the red light is normal, I get that too and its just because its booting up, when you turn your phone on, what happens exactly?
Thanks for the reply. When I press the power button, around a second later the red light blips for half a second and turns off, but the OS doesn't boot up and nothing happens.
soljakid said:
Thanks for the reply. When I press the power button, around a second later the red light blips for half a second and turns off, but the OS doesn't boot up and nothing happens.
Click to expand...
Click to collapse
Hmmm, This is the first time I heard of a situation like this... Try searching on the site or probably wait for someone to reply....
http://forum.xda-developers.com/showthread.php?t=2065626
Maybe you too.... Sorry that sucks.
This PSA was sent Flow style from my Note 2 N-7100
Now i am really getting worriyng about this, does note2 has started SDS ?
atleast 3-4 cases are reported with same symptoms.
Anyway can you tell
You were on which ROM when this happened?
Are you getting to reboot in recovery/download mod?
@dingokevin I had a read over the thread you linked, and I fear the worst has happened to my note 2. This seems like a serious issue and even a flaw with the motherboard perhaps? Thank the lord it is still under warranty. R.I.P old friend.
@dr.ketan Im not sure what SDS stands for... Yeah I was running stock touchwiz 4.1.1 I think. No modifications and no root what so ever, and nope :/ I tried holding down volume down key + home button + power but no cigar, just the proximity light flashes briefly.
SDS - sudden death syndrome
And if you are unable to get into download/recovery mode then nothing can be done except send it to service station. it highly suggests sudden death which is very known issue for SGS3.
Replying to your query at other thread, you will get motherboard replacement if it is under warranty.
Ahh thats probably whats happened then. Thanks guys, I'll send it off to samsung and have a word or two with them to see why this is happening to many people!
If possible share outcome here too.
Regards
dr.ketan said:
If possible share outcome here too.
Regards
Click to expand...
Click to collapse
Yeah defiantly will do. (Y) cheers
Same thing happened to my friends note 2 and some other people. Is sds happening to the note 2 also now ?? I am very worried
Sent from my GT-N7100 using xda premium
Or could be that screen was damaged somehow.
Sds bug generally happened due to long time in sleep mode.
It happened to him during call
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Or could be that screen was damaged somehow.
Sds bug generally happened due to long time in sleep mode.
It happened to him during call
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I was just reading up on some possible causes here on XDA with peoples S3's and someone suggested corrupted NAND memory.. I think this maybe the case because before the phone call I had installed Gangster Rio (which i honestly did purchase off the play store, hand on heart) and after playing it for a while decided to un install it and get a refund. Could me doing this have caused the NAND memory to corrupt? The game is a pretty large file...
No imao no
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
No imao no
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I highly doubt it was screen damage, imho. I only received the phone last friday and have been cradling it like a fragile little baby, Its never been out of my sight lool.
Maybe i just got really unlucky and ended up with a faulty device.
If screen fault then in such case usually you can hear boot up sound. It seems your case very well fits to sds category only.
Sent from my GT-N7100 using xda premium
dr.ketan said:
If screen fault then in such case usually you can hear boot up sound. It seems your case very well fits to sds category only.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Thank you good Dr. =P
dr.ketan said:
If possible share outcome here too.
Regards
Click to expand...
Click to collapse
Hi Guys,
Got up this morning having left my Note 2 turned on and on charge overnight to discover this same fault -
slow flashing Red light and phone totally dead.
Unable to do anything to rectify the situation.
Still under warranty of course, phone only released in October 2012.
Is this a fault with the phone which necessitates replacement or just a battery problem?
Would be grateful for any advice / guidance / help.
Thanks,
Mike Longley.
MJLONGLEY said:
Hi Guys,
Got up this morning having left my Note 2 turned on and on charge overnight to discover this same fault -
slow flashing Red light and phone totally dead.
Unable to do anything to rectify the situation.
Still under warranty of course, phone only released in October 2012.
Is this a fault with the phone which necessitates replacement or just a battery problem?
Would be grateful for any advice / guidance / help.
Thanks,
Mike Longley.
Click to expand...
Click to collapse
It seems also like SDS send it to Repair AFAIK is a chip problem, not battery so you can't do anything to repair it. If it is under warranty and with counter at 0 send it. They must repair it.
Enviat des del meu GT-N7100

[Q] Brand New Note 3 problem

Hi guys, I have a weird problem and I need your advice.
My brand new galaxy Note 3 Sm-N900T is having screen blackouts....
Its like after the screen timeout the screen goes off and then when I press the power button it doesn't go back on again.
Or if I turn the screen off it doesn't go back on again... the buttons are working the sounds are on, I can answer calls and everything but the screen is black.
If I play with it (pressing power or home buttons) for a while it comes back on. Sometimes the phone restarts (rarely, I think because i press power button).
I have tried everything from playing with settings to wiping the cache and resetting the phone few times.
It looks like its a software issue to me, or maybe sensor.. but i think that when power button is pressed the screen should turn on regardless of sensors.
I do have the custom S-Case but I had the issue even before I got that.
Now.. I have few choices :
1. Go to t-Mobile and get a replacement.. probably refurbished, not a fact that the problem will away because I heard of lots of people having this issue ...
I of course do not want to do that.. I have this phone for less than a month.
2. Wait for KitKat....
3. install some kind of custom rom and see if problem goes away.
If anyone can help, Id really appreciate it.
I would do an exchange.. you paid good money for it and a defect is a defect, I wouldn't depend on a 3rd party patch for this
Sent from my SM-N900T using Tapatalk
?
go to the store for change this defective note.
This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......
Keda_P said:
This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......
Click to expand...
Click to collapse
sucks man.
I know on my htc onei have the purple camera problem but everything else was fine. they had to send me 2 replacements because the first one had a yellow screen and worse camera then mines.
Tmobile doesnt even check there replacement. Most of the time there phones that people traded in. And all they do with those is a power on check.
Now if you just got the phone and within the 14 exchange you can take it to the store and get a brand new one.
Had it for more than 2 weeks now.. since i was always playing with it i did not notice the problem .. (the screen was always on).
I called Samsung and Tmobile. I told tmobile that samsung said i have a defective phone. so Tmobile is sending me a "Like new" phone meaning that someone returned it within 14 days. I get to check it and if i dont like it i will just send them their phone back. and suddenly mine doesnt do the problem for 30 minutes lol.. maybe it got scared. Personally i think that KitKat would fix it.
Any force closes? I had this problem too untill I stopped using the crapy My Magazine bloatware, which was also sometimes force closing...
Sent from my SM-N900T using Tapatalk
No, no force closes, but one time it was funny, a little bit of status bar appeared from the bottom and on top it was a little bit cutoff.... like someone slid the screen up few pixels.
And whatever was cut just came from the bottom. Its weird... for $700 phone it should be flawless... I hope they dont send me crap phone and i hope they dont send my phone to someone else.
How can i get rid of it to see if that was the problem?
My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
djtheraven said:
My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.
I'm in nyc, and my local store called the warrenty center and got me a brand new SGS2 one time. It still had all the blue plastic in the sim card and sd card slots, and plastic on the screen. So I'm know they can request it, just depends on your store if they are willing.
Sent from my SM-N900T using Tapatalk
Keda_P said:
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.
Click to expand...
Click to collapse
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!
noobtoob said:
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!
Click to expand...
Click to collapse
Well, I dont know what to think anymore... Looks like the problem persists but happens so rare that without the past I wouldnt notice it.
This makes me believe that with KitKat it will probably disappear. If soft changes cause this to go away or be less it means (to me) that the phone is not defective. New phone is still on the way, to bad I did not purchase it at local store... I did it online, so there is no one to yell at.
It will arrive on Feb 6th so I have plenty of time to test my phone, with some luck KitKat will roll out during this time and then I will be able to definitely see. And if new phone is cool I have the option of exchange anyway .
Thank you all for your help, keep posting, its an interesting issue.
:/
Phone went worse and worse everyday ... now the S-Pen "Air Command" doesnt pop up, several weird disfunctions...
Waiting for the replacement.

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