[Q] Screen lock via PIN bug? - Samsung Galaxy Nexus

Hello,
first of all I want to say hello to this active community. I have been a reader for a long time.
today I have experienced a strange bug with still persist. I am running a Samsung Galaxy Nexus and recently change the screen lock from pattern to PIN.
Today I have unlocked the screen via PIN multiple times, but now the PIN is suddenly not working.
I called Samsung support and they told me to send the phone to them. They think it is a bug since I can enter the PIN unlimited times and the phone does NOT get blocked.
Is there a way to do a reset? What can i do? I am a bit helpless at the moment.
I have read that a hard reset/ wipe does not overwrite the PIN. Whats my best bet to access the phone again?

Related

PIN code problem with WM6 ROM's

Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
itzik-g said:
Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
Click to expand...
Click to collapse
Smile For prevent password dissapearing
[!] For prevent password dissapearing u should (you should make this procedure immediatly after first soft reset ):
1. Set up your connection settings (gprs, edge or wifi)
2. Open IExplorer / Set up Ineternet connection / Open some internet page
3. Click Disconnect button to close internet connection
4. Hold power button and turn off your phone
5. Power on your phone.
After that procedure your password wont dissapear. I think that you should repeat the same for mail account (set up mail account / try to send or recieve your mail / hold disconnect button / turn off your phone)
There is another problem: if you change your Owner information and you got a PIN active, the next soft reset the PIN isn't recognized making impossible to enter into the system.
My advice is to not use PIN under WM6 (until microsoft solves these problems).
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
joymike123 said:
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
You're quite right joymike123.
Glad you got it sorted.
Just one question: you found this thread that was last updated three months ago (so a dead issue kind of) and resurrected it by replying. Just a friendly suggestion: try to avoid this as it keeps ancient issues towards the top of the forum - making pressing current issues more difficult to find.
Other than that: good, helpful post, thanks.
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
timmey78 said:
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
Click to expand...
Click to collapse
it's not a thief protection. It's for unauthorized use protection. if you're in a workplace where your things are accessible by many, it can't be used by anyone else.
ok. so what we are talking about here is really the screen unlock code and not the sim pin.
joymike123 said:
I've had this problem for a long time.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
i had this happened to me a couple of times, i had to do a reset and lost all my data. i have a Mac and i can't seem to sync my P3600 with Mac. now i just don't bother with the PIN until this bug has been resolved once and for all.
holding down the on/off button is a work around no doubt, but people who owns the phone don't usually assume setting a PIN would cause this headset (i.e. hard reset to re-gain access to the phone). what a pain, indeed!

WM6.5 Forgot my Password!!

Hi all,
I upgraded my Touch Pro 2 to WM6.5 from the official HTC update, and have been pretty happy with it up until last night.
I'd been using the phone off and on throughout the evening to surf the web, and everything was fine, and then just before bed I went to use it again, and when I tried to unlock it, it told me "The password you typed is incorrect".
I tried again, and the same message. I tried again VERY carefully, and STILL got the same message!
Now my password (pin really as it's numeric) is pretty simple, and I'm definitely typing it in correctly, but it's not working. After a trying a few more times using the qwerty keyboard rather than the on screen number pad, it told me to type in a1b2c3 as a lot of wrong passwords had been tried, and then a bit later it stopped displaying the message at all, and just did nothing when a password was entered.
I've popped the battery out, run the battery down to nothing over night, and still the same.
Searching online, I found this:
http://eten-users.eu/index.php?showtopic=9414
and am wondering if the WM6.5 ROM for the Touch Pro 2 has a similar problem. That said, I didn't have the battery out when it forgot my password...
Any assistance would be greatly appreciated, otherwise it'll have to be a hard reset, which will be slightly irksome.
Thanks in advance,
James.
I forgot to mention that the phone is working fine when I receive incoming calls, but I obviously can't unlock it.
Have you considered that you had the caps lock (or symbol) lock on when you first entered your password. If you press Caps shift twice, it locks in upper case?
Yep - checked and double checked that. The main way to enter the pwd is via an on-screen number pad anyway, so I don't think that could be affected, but I did check.
Cheers for the thought though.
I think a hard reset is your only option.
ScratchyPDX said:
I think a hard reset is your only option.
Click to expand...
Click to collapse
how to do a har reset?
I had a similar issue, I had an Sprite Backup around that i wanted to go back, but by then I didn't have the screen lock feature, I did NOT turn it off before doing the restore, tried hard resetting the device but I'm assuming the security lock wouldn't let me do it either. So by the end i had to flash the rom again and then I ran the restore.
anyways good luck...
To perform a Touch Pro 2 hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
HTC Touch Pro 2 Rhodium hard reset soft reset
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
This just happened to me as well. Installed the MR2 (WM6.5) upgrade fresh on a handset, installed all my apps, had it working fine for a week. I've used the same password since the beginning, and this morning it simply won't let me in.
This is crazy, right? The phone just picks a different password for you? And I'm assuming there's no way Verizon can unlock it remotely.
If this is happening to other people, it's pretty unacceptable. Anyone else out there having this problem?
I believe WM is set to automatically hard reset if you enter the wrong PIN a certain number (7?) of times?
I've entered about 20 wrong passwords. It just keeps extending the delay before you can try again. Right now I'm at like 18 minutes. Looks like I'll be hard resetting.
Thanks, WM6.5! Really glad you locked my phone for me! Awesome!
I am experiencing the same problem. My CDMA TP2 (Sprint ROM wm6.5/Sense 2.5.2012) ran out of battery and the device turned off, so I put an new battery in and turned it on. It asked me for the password, but the device was not accepting my password regardless of typing it using the on screen keypad or the physical keypad. The device would not recognize my password, and I don't have any weird apps installed. This is obviously one of those Microsoft mistakes that they are too lazy to fix.
Microsoft: you lack ingenuity and don't issue regular and quick updates for your mobile devices, so I will never buy your wm7 phones. How about some customer loyalty: fix this problem and for the phone makers and carriers to issue and new ROM update?
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Miami_Son said:
This is not an uncommon problem. I read somewhere else that the installation of Swype might have something to do with it. Did you have that on your phone?
Click to expand...
Click to collapse
No I did not. I know of the Swype problem too when I installed it on my CDMA TP2 running on the latest official wm6.5 ROM. But this last time, I had never installed Swype, and I am only using Windows Default (Titanium). By the way, I am currently using the latest Sprint Lovers ROM on my TP2 when this problem occurred. Sprint Lovers ROM is a very good and stable ROM with wm6.5.x. I don't have any weird apps installed to cause it to happen.

[Q] lock PIN changed

somehow my PIN which i have been using for a long time months has been changed, i think there's a bug in this device. there are times after keying in codes and pressing unlock, it does nothing. anyway, are there any way of bypassing this aside from restoring my device?
thanks!
did you try to do a hard reset? That return the phone to the factory setting. I am not too sure if that will also remove the password.
If not, I would say, maybe see if you can flash the rom as that probably will wipe everything.
i was wondering if there are other ways aside from hard resetting
The same thing just happened to me 1 week ago. I switched my TP2 off as I was boarding the plane. When I arrived, I turned the phone on & it would not accept the PIN. This PIN has been the same for months now.
After researching, the only viable solution was to do a hard reset... Now I'm afraid to set a new PIN in case the problem happens again.
No one seems to know the cause of this bug.
i am having the same problem... it happened randomly since i got my tp2, even fter rom upgrade and such... sometimes nothing for month, sometimes twice in a couple of days... very anoying but at least it's a good occasion to upgrade the ROM and thanks god for myphone!
hard reset is the solution

Unlocking the lock screen does not work, intermittently (ghost touch issue?)

I was wondering if anyone else is experiencing the following issue, perhaps it's related to https://forum.xda-developers.com/mi-9-se/help/ghost-touch-mi-9-se-t3953616 ?
Sometimes, when trying to unlock the phone from the lock screen, it will not register my touches. Or perhaps more likely, only register them partly.
First I need to swipe up to get to the unlock pattern. This step will sometimes not work at all, or sometimes swipe up a bit.
If I get past the first step and get to the pattern screen, it will no let me draw the pattern. It might recognize one of the points you're supposed to touch to draw the pattern, or it might just vibrate whenever it's touch.
Waiting a while, or furiously cleaning the screen will sometimes work, sometimes not.
Did a factory reset, but the problem came back after a few days. Sent to service (purchased from eGlobalCentral). Did another factory reset before sending it in, but they couldn't reproduce it of course, even though I gave instructions that it was intermittent and needed to be used daily for a few days after factory reset.
Wasted around $60 on this.
No touch issues when I finally manage to unlock it.
Anyone had similar issues?

PIN quit being accepted

Lately my phone has not been accepting my fingerprint every time to unlock it, so earlier today I went to scan a new fingerprint and discovered my PIN no longer works.
I've tried opening a couple things that require the PIN as well as locking the phone, but despite being the same PIN that's been working for ages, today it is no longer accepted.
I'm reluctant to restart the phone as it requires a PIN after a restart, but I'd like to get this fixed, ideally without a factory reset. As is, I can't get to any security settings and when the fingerprint is not recognized cannot open many apps. Anyone experienced this? Found some threads about the S8 having this issue, but not the Note 10+.
Thanks.
Take it to the FBI. Otherwise, you're probably have to do a factory reset.
Sent from my SM-N976V using Tapatalk
naiku said:
Lately my phone has not been accepting my fingerprint every time to unlock it, so earlier today I went to scan a new fingerprint and discovered my PIN no longer works.
I've tried opening a couple things that require the PIN as well as locking the phone, but despite being the same PIN that's been working for ages, today it is no longer accepted.
I'm reluctant to restart the phone as it requires a PIN after a restart, but I'd like to get this fixed, ideally without a factory reset. As is, I can't get to any security settings and when the fingerprint is not recognized cannot open many apps. Anyone experienced this? Found some threads about the S8 having this issue, but not the Note 10+.
Thanks.
Click to expand...
Click to collapse
So, you can unlock the phone, and some apps can not be opened? Or, you have no lockscreen, but only apps require pin or fingerprint?
winol said:
So, you can unlock the phone, and some apps can not be opened? Or, you have no lockscreen, but only apps require pin or fingerprint?
Click to expand...
Click to collapse
I can unlock via fingerprint, but say if I want to add a new fingerprint, it asks for the PIN first, entering the PIN that previously worked now no longer works.
Similarly, was trying to unlock an app via fingerprint which wasn't being recognized, so the phone then switched to requiring a PIN and failed to accept it.
If i were to restart and it says "PIN required after restart" then I'd be potentiality screwed if it won't accept the PIN.
Randomly, after doing nothing and the phone sitting on my desk, it's all of a sudden working again. No idea if it will remain working or decide the PIN is incorrect again though.
What I'd do then is turn off all the security, if it lets you then set up security again.
If you are feeling daring, kill all the security, do a factory reset and then set up again...
Might be a corrupt file that is causing issues...

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