PIN quit being accepted - Samsung Galaxy Note 10+ Questions & Answers

Lately my phone has not been accepting my fingerprint every time to unlock it, so earlier today I went to scan a new fingerprint and discovered my PIN no longer works.
I've tried opening a couple things that require the PIN as well as locking the phone, but despite being the same PIN that's been working for ages, today it is no longer accepted.
I'm reluctant to restart the phone as it requires a PIN after a restart, but I'd like to get this fixed, ideally without a factory reset. As is, I can't get to any security settings and when the fingerprint is not recognized cannot open many apps. Anyone experienced this? Found some threads about the S8 having this issue, but not the Note 10+.
Thanks.

Take it to the FBI. Otherwise, you're probably have to do a factory reset.
Sent from my SM-N976V using Tapatalk

naiku said:
Lately my phone has not been accepting my fingerprint every time to unlock it, so earlier today I went to scan a new fingerprint and discovered my PIN no longer works.
I've tried opening a couple things that require the PIN as well as locking the phone, but despite being the same PIN that's been working for ages, today it is no longer accepted.
I'm reluctant to restart the phone as it requires a PIN after a restart, but I'd like to get this fixed, ideally without a factory reset. As is, I can't get to any security settings and when the fingerprint is not recognized cannot open many apps. Anyone experienced this? Found some threads about the S8 having this issue, but not the Note 10+.
Thanks.
Click to expand...
Click to collapse
So, you can unlock the phone, and some apps can not be opened? Or, you have no lockscreen, but only apps require pin or fingerprint?

winol said:
So, you can unlock the phone, and some apps can not be opened? Or, you have no lockscreen, but only apps require pin or fingerprint?
Click to expand...
Click to collapse
I can unlock via fingerprint, but say if I want to add a new fingerprint, it asks for the PIN first, entering the PIN that previously worked now no longer works.
Similarly, was trying to unlock an app via fingerprint which wasn't being recognized, so the phone then switched to requiring a PIN and failed to accept it.
If i were to restart and it says "PIN required after restart" then I'd be potentiality screwed if it won't accept the PIN.
Randomly, after doing nothing and the phone sitting on my desk, it's all of a sudden working again. No idea if it will remain working or decide the PIN is incorrect again though.

What I'd do then is turn off all the security, if it lets you then set up security again.
If you are feeling daring, kill all the security, do a factory reset and then set up again...
Might be a corrupt file that is causing issues...

Related

PIN code problem with WM6 ROM's

Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
itzik-g said:
Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
Click to expand...
Click to collapse
Smile For prevent password dissapearing
[!] For prevent password dissapearing u should (you should make this procedure immediatly after first soft reset ):
1. Set up your connection settings (gprs, edge or wifi)
2. Open IExplorer / Set up Ineternet connection / Open some internet page
3. Click Disconnect button to close internet connection
4. Hold power button and turn off your phone
5. Power on your phone.
After that procedure your password wont dissapear. I think that you should repeat the same for mail account (set up mail account / try to send or recieve your mail / hold disconnect button / turn off your phone)
There is another problem: if you change your Owner information and you got a PIN active, the next soft reset the PIN isn't recognized making impossible to enter into the system.
My advice is to not use PIN under WM6 (until microsoft solves these problems).
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
joymike123 said:
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
You're quite right joymike123.
Glad you got it sorted.
Just one question: you found this thread that was last updated three months ago (so a dead issue kind of) and resurrected it by replying. Just a friendly suggestion: try to avoid this as it keeps ancient issues towards the top of the forum - making pressing current issues more difficult to find.
Other than that: good, helpful post, thanks.
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
timmey78 said:
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
Click to expand...
Click to collapse
it's not a thief protection. It's for unauthorized use protection. if you're in a workplace where your things are accessible by many, it can't be used by anyone else.
ok. so what we are talking about here is really the screen unlock code and not the sim pin.
joymike123 said:
I've had this problem for a long time.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
i had this happened to me a couple of times, i had to do a reset and lost all my data. i have a Mac and i can't seem to sync my P3600 with Mac. now i just don't bother with the PIN until this bug has been resolved once and for all.
holding down the on/off button is a work around no doubt, but people who owns the phone don't usually assume setting a PIN would cause this headset (i.e. hard reset to re-gain access to the phone). what a pain, indeed!

S621 Won't Accept Pin Code

Twice I've had this strange problem that has resulted in me having to reflash/ reset my phone.
I have turned on my phone, gone to enter my PIN and it gives me the "Alert Password not correct" message. I have pulled the battery to reset the phone (the only way I can get it to reboot), and again, same problem. I have my ActiveSync setup to automatically unlock my phone, but not even that works. So alas, the only thing to do is hard-reset the phone.
And no, I didn't forget my PIN! It's always been the same, forever.
I have a feeling the two times this has happened my input has been taken as alpha instead of numeric. I did try using the function key to no avail.
Any ideas? This is completely unacceptable and I'm just about ready to let some poor sucker from Craigslist deal with this problem.

[Q] Screen lock via PIN bug?

Hello,
first of all I want to say hello to this active community. I have been a reader for a long time.
today I have experienced a strange bug with still persist. I am running a Samsung Galaxy Nexus and recently change the screen lock from pattern to PIN.
Today I have unlocked the screen via PIN multiple times, but now the PIN is suddenly not working.
I called Samsung support and they told me to send the phone to them. They think it is a bug since I can enter the PIN unlimited times and the phone does NOT get blocked.
Is there a way to do a reset? What can i do? I am a bit helpless at the moment.
I have read that a hard reset/ wipe does not overwrite the PIN. Whats my best bet to access the phone again?

security/knock code vanished

I was out shopping in sunny MK and something weird happened to my phone. I took it out of my pocket to check something and the screen was on the emergency pin screen, like i had tried 5 attempts to unlock the phone and failed. I entered my pin as normal, and did what i needed to, but the next time i unlocked the phone, the complete knock code/security had vanished off the phone and the it was set to swipe unlock?
Ive put the knock code security back on, but is this something that has happened to anyone before? is it something i should be worried about.
cheers
Ray
It happens anytime you try 5 times and fail. Once you put your security code in you have to reset it.
sent from my rooted lg g3 locked to tmobile

Unlocking the lock screen does not work, intermittently (ghost touch issue?)

I was wondering if anyone else is experiencing the following issue, perhaps it's related to https://forum.xda-developers.com/mi-9-se/help/ghost-touch-mi-9-se-t3953616 ?
Sometimes, when trying to unlock the phone from the lock screen, it will not register my touches. Or perhaps more likely, only register them partly.
First I need to swipe up to get to the unlock pattern. This step will sometimes not work at all, or sometimes swipe up a bit.
If I get past the first step and get to the pattern screen, it will no let me draw the pattern. It might recognize one of the points you're supposed to touch to draw the pattern, or it might just vibrate whenever it's touch.
Waiting a while, or furiously cleaning the screen will sometimes work, sometimes not.
Did a factory reset, but the problem came back after a few days. Sent to service (purchased from eGlobalCentral). Did another factory reset before sending it in, but they couldn't reproduce it of course, even though I gave instructions that it was intermittent and needed to be used daily for a few days after factory reset.
Wasted around $60 on this.
No touch issues when I finally manage to unlock it.
Anyone had similar issues?

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