24 hours after software update, my HTC One X won't switch on or charge. - HTC One X

My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7

Not sure if it's going to help and I no it sounds obvious but, with it plugged in the charger, try holding down the power button for 10-15 secs. Also, try this without it in the charger.

it happens sometimes also on older HTC's. wait until it will turn on. most of the times it will turn on.
if not, try holding power + 2 volume keys all together. maybe it will turn on.

Stakkertoo said:
My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Click to expand...
Click to collapse
I have exactly the same issue, I've tried holding the power button for 15 sec and also while holding down each and both of the volume keys. Nothing seems to work.

I had a similar problem few days ago , just put the charger in and wait for ~10 min then it should turn on ( at least that's how i got it to work )

Just got home and it's charged for 24 hours now. No lights, nothing. Tried all the above.
Meh.

Happened to me also but when running bricked kernel.
If your not running the stock kernel you need to put the phone on the charger and just wait untill the red led starts to blink ( it can take 5mins for this to happen )
Then allow it to blink for a few mins then power on as normal and remove the charger.
It will boot and moan it has no charge so plug the charger back in once its booted fully, then leave it to charge.
once at 100% reboot and bam your back up and running as normal.

I scored a brand new one x from a friend who had upgraded their contract but didn't want the phone. Awesome I thought.....
Plugged it in to charge, charge light came on, battery indicator showed it was charging but after 24hrs on the charger it only went to 16% battery. The next day tried again and the same result. would only charge to about 15% battery after 6hrs on the charger (this was what it was at when I plugged it in to begin with)
End result is a brand new phone that had never been used will not charge straight out of the box. Has been sent in to be repaired but not too sure if that is what should happen when clearly it was DOA. I'd much prefer it was replaced but will see what happens when I eventually get it back.
Does anyone know of a solution or others that have had this problem??

I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.

allen175 said:
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
Click to expand...
Click to collapse
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium

mhbr12742 said:
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That doesn't work for me, I've tried all of the above and nothing works.

Mine came back to life after 24 hours on the charger, and then I did the soft reset described in the posts above.
In the meantime I just received this from HTC. Might be handy for some people.
Dear Richard Baldwin,
Thank you for contacting HTC regarding your HTC One X.
My name is Jonathan and I am a Technical Support Agent for the HTC Written Team.
I’m sorry to hear that you are experiencing difficulties with the device not being able to turn on.
In order to resolve this I would advise that you long press the power key. Please hold the power button for approximately 30 seconds. This has the effect of a soft reset, which would normally be to remove the battery from the device, and will resolve minor software issues.
If that does not work I would recommend that you try to perform a factory reset via the hardware. Before you start the hard reset process you need to be aware that all of your personal data will be wiped from the phone. (Except for data stored on the SD Card or online services.) If you need assistance on how to back up your data please let me know.
To restore the phone to factory settings:
1. With the phone turned off, long press the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select FACTORY RESET, and then press POWER.
4. When asked to confirm, press VOLUME UP.
If the factory reset does not resolve the issue I would recommend that you return the device to the retailer, for an exchange.
Should you require additional support please reply using the link below and confirm the following details.
Full Name:
Address:
Contact Numbers:
IMEI (Found by dialling *#06# from your keypad or in the back of your phone):
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jonathan
Click to expand...
Click to collapse

Mine didn't come back to life, I've had to send it back to HTC for repair.

Mine crapped out today. It won't start, it won't charge. I'll send it in for repairs, but I hope there won't be problems because of the bootloader unlock... The replacement will have to do without root

Hi guys,
Just an idea. I had this issue with mine on the old recovery. Usb charge from pc for 30 mins let me boot then i could charge from mains. it was an issue with the initial recovery that ment it couldnt be charged while off. Just an idea...........

Phone came back from HTC. They had to replace the mainboard and the battery. WTF happened after the unlock/root? Could it have been a coincidence?
Anyway, I'm staying with the stock software and I'm waiting for my tablet for all the weird mods I wanted

Related

Red light flashing.. phone won't boot.

Hello! let's just cut to the chase. I need help..
Couple of days ago I got tired of waiting for the new ota for my phone so I decided to root.. unlocking bootloader went well, installed newest cwm, made a backup of my rom and chose renovate 3.0 as my first rom to try... everything works normal and I update the faux kernel on the rom to version 5b01.. all works normally at this point.. I play games, listen to music, surf the web.. yesterday I then updated the kernel to 5b03.. I went playing dark knigt rises (btw a very good game) and the phone heats up pretty much (which I think is normal as the game is quite heavy and I use wilkyys game booster app). I play about 15minutes and I get the message that the battery is running low, I plug the charger in and continue.. five minutes go and the phone freezes and the screen goes black.. the phone is connected to the charger and the charging light blinks red.. the phone won't start, even when pressing the power key for 10seconds. I can get to the bootloader and recovery _when_ the phone is connected to the charger thou.. if I unplug the charger the phone won't do anything. I search the problem on xda and find some threads about similar problems.. eventually after changing from the wallcharger to the usb charger on my pc (did this many times..) the red light goes solid and I press power and the phone boots normally.. weehee I made it!! or so I thought..
Next day: I woke up and the phone was in charger all night. Battery reads 100%. I load "system tuner" and experiment with undervolting my phone (only -50mv) and run some benchmarks and everything seems working.. I start to download an app from the play store.. the phone freezes and again the same flashing red light is to be seen, I thought it could be because of the undervolt but I'm not sure anymore.. and now I haven't got the phone in working condition.. I have now got the phone in recovery for about three hours and there should be enough juice for it to start but it wont..
I also restored my backup but that didin't help.. with the getvar battery-voltage command it reads about 2500mv which should be enough to atleast power it on?
Hi
elmonen said:
Hello! let's just cut to the chase. I need help..
Couple of days ago I got tired of waiting for the new ota for my phone so I decided to root.. unlocking bootloader went well, installed newest cwm, made a backup of my rom and chose renovate 3.0 as my first rom to try... everything works normal and I update the faux kernel on the rom to version 5b01.. all works normally at this point.. I play games, listen to music, surf the web.. yesterday I then updated the kernel to 5b03.. I went playing dark knigt rises (btw a very good game) and the phone heats up pretty much (which I think is normal as the game is quite heavy and I use wilkyys game booster app). I play about 15minutes and I get the message that the battery is running low, I plug the charger in and continue.. five minutes go and the phone freezes and the screen goes black.. the phone is connected to the charger and the charging light blinks red.. the phone won't start, even when pressing the power key for 10seconds. I can get to the bootloader and recovery _when_ the phone is connected to the charger thou.. if I unplug the charger the phone won't do anything. I search the problem on xda and find some threads about similar problems.. eventually after changing from the wallcharger to the usb charger on my pc (did this many times..) the red light goes solid and I press power and the phone boots normally.. weehee I made it!! or so I thought..
Next day: I woke up and the phone was in charger all night. Battery reads 100%. I load "system tuner" and experiment with undervolting my phone (only -50mv) and run some benchmarks and everything seems working.. I start to download an app from the play store.. the phone freezes and again the same flashing red light is to be seen, I thought it could be because of the undervolt but I'm not sure anymore.. and now I haven't got the phone in working condition.. I have now got the phone in recovery for about three hours and there should be enough juice for it to start but it wont..
I also restored my backup but that didin't help.. with the getvar battery-voltage command it reads about 2500mv which should be enough to atleast power it on?
Click to expand...
Click to collapse
2500mv is far too low for lithium ion batteries. There are protection mechanisms in most lithium ion batteries that will trigger at 2.7volts or lower putting the battery and its protection circuitry into deep sleep.
From the battery university: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries/
Li-ion should never be discharged too low, and there are several safeguards to prevent this from happening. The equipment cuts off when the battery discharges to about 3.0V/cell, stopping the current flow. If the discharge continues to about 2.70V/cell or lower, the battery’s protection circuit puts the battery into a sleep mode. This renders the pack unserviceable and a recharge with most chargers is not possible. To prevent a battery from falling asleep, apply a partial charge before a long storage period.
If this is the case you may not be able to recover easily. We can only assume something went wrong with the phones firmware that caused it to deeply discharge and now protection measures have kicked in.
Regards
Phil
hmm.. thanks for the answer.. last night I got the charging light to stay solid when I plugged the phone in and I was so happy.. but I was so stupid and tried immediatly to turn it on.. it even started and got to the quietly brilliant screen, but died pretty soon and the red light started blinking again.. then I realised I should have kept it charging for a while before trying to turn it on... god damn it..
Hi
elmonen said:
hmm.. thanks for the answer.. last night I got the charging light to stay solid when I plugged the phone in and I was so happy.. but I was so stupid and tried immediatly to turn it on.. it even started and got to the quietly brilliant screen, but died pretty soon and the red light started blinking again.. then I realised I should have kept it charging for a while before trying to turn it on... god damn it..
Click to expand...
Click to collapse
When lithium batteries are deep discharge (below 2.7volt) changes take place which can cause short circuits in the battery, recharging then becomes dangerous, hence the battery goes into a form of safety mode, it's like a fuse blowing. It may never take a charge again, or if it does, the battery life will be less than before.
Hope it recovers okay however if it really did hit 2.5volt it could be permanently damaged now.
Regards
Phil
mine was doing that for a while. Keep it plugged in, if the wall charger doesnt work hook it up to a computer. it will turn on again...
simple keep the phone on charge for few hours and dont touch it.
Ok back to the problem.. the phone was in charger yesterday for about 12hours.. and still won't show any signs of recovery.. blinking red light continues... I might just have to accept that I have to send it in to repair... sigh.. and I think I have to pay for it..
As I said in my first post I have restored a nandroid backup of which I made as soon as I installed cwm.. so I should be at stock firmware? allthou I can't confirm it as I can't get the phone to boot but cwm said restore was succesful.. next step is to install original recovery and relock the phone, am I correct? so next question is.. is there anyway to do this as everytime I try to flash something with flasboot I end up with "failed: low battery"...?
elmonen said:
Ok back to the problem.. the phone was in charger yesterday for about 12hours.. and still won't show any signs of recovery.. blinking red light continues... I might just have to accept that I have to send it in to repair... sigh.. and I think I have to pay for it..
As I said in my first post I have restored a nandroid backup of which I made as soon as I installed cwm.. so I should be at stock firmware? allthou I can't confirm it as I can't get the phone to boot but cwm said restore was succesful.. next step is to install original recovery and relock the phone, am I correct? so next question is.. is there anyway to do this as everytime I try to flash something with flasboot I end up with "failed: low battery"...?
Click to expand...
Click to collapse
I've experienced this kind of problem when I drain the battery flat; naturally, I crapped myself like everyone else since there's no easy way to remove the battery like you would for any other phone.
All I did (and still do) when this happens is hold the power button until the main buttons flash white a few times, let go and it should reboot the phone..
two minutes pressing power button, nothing happens
elmonen said:
two minutes pressing power button, nothing happens
Click to expand...
Click to collapse
did the buttons even flash??
Try holding vol down + power until you get a response, then try holding the power button again ..
for me the key was to get the buttons to flash white, thats when i knew things were gonna be ok! :highfive:
kennylovesyou said:
did the buttons even flash??
Try holding vol down + power until you get a response, then try holding the power button again ..
for me the key was to get the buttons to flash white, thats when i knew things were gonna be ok! :highfive:
Click to expand...
Click to collapse
no response! only response is that when it's in charger I can get to to blootlader and recovery with the vol- power combination..
If it won't charge read this thread. http://forum.xda-developers.com/showthread.php?t=1658084
Helped me out with similar problem.
Hope this helps.
Sent from my HTC One X using XDA Premium HD app
Amicushia said:
If it won't charge read this thread. http://forum.xda-developers.com/showthread.php?t=1658084
Helped me out with similar problem.
Hope this helps.
Sent from my HTC One X using XDA Premium HD app
Click to expand...
Click to collapse
Tried that :/ won't work.. as my phone doesnt restart with the script.. only way to get a response from it is to press power and vol down when in charger...
Thanks for the suggestion thou.
all right.. quick update.. I have sent the phone in for repair.. so just waiting for the repair bill
Ok... update (don't know if anyones interested..) Today I got at txt message from my carrier that the phone is now ready.. and what do you know.. it was covered by warranty. They changed the motherboard and the screen module (I had one dead pixel) needless to say Im pretty happy now.
elmonen said:
Ok... update (don't know if anyones interested..) Today I got at txt message from my carrier that the phone is now ready.. and what do you know.. it was covered by warranty. They changed the motherboard and the screen module (I had one dead pixel) needless to say Im pretty happy now.
Click to expand...
Click to collapse
Don't you just love it when that happens.
I had a rooted phone and my warranty was probably void. A week ago I dropped the phone screen first onto a concrete floor and I expected the worst. Picked it up and turned it on and to my surprise, the screen hadn't cracked. Used it for 5 minutes and it worked as it normally would. When I got back home and wanted to make a call, the screen wouldn't turn on. The lights for the buttons would light up but the screen would remain blank. Calls and texts would come through so the phone worked, just without the screen. After about 10 minutes of tinkering, the screen turned on and I heaved a sigh of relief thinking all was normal again. But when I locked it and tried unlocking it, the screen refused to turn on again. At this point I assumed there would be a loose connection between the MB and screen.
I took the phone to a few repair shops around here to find out how much they would charge and I got quotes around $200. So I decided to try taking it to the vodafone store to see how much it would cost to get HTC to repair the phone. The guy over the counter inspects the phone and finds no physical damage to the screen and says that they'd be glad to replace the phone right then and there at the price of me losing all my data as that would be unrecoverable. I told him I'd be glad to have a replacement on the spot. So in the end, I guess I got a good deal.
Lucky you !
Sent from my HTC One X using XDA Premium HD app
I had the same problem last night:
phone charging with the HTC wallcharger, alarm set.
the device did not ring: it died during the night.
At first, impossible to boot (rom or hboot) or to charge it. I plugged it on my PC and the red light started to flash. One hour later, it was still flashing, so I tried to turn it ON
It turned ON but repported 2% battery only. (ok, that's why it was refusing to boot)
4 hours later, ON and plugged to the HTC wallcharger (that I verified of course), it was still 2%
After three reboots, plug/unplug several times, suddenly battery displayed 44% instead of 2%
Battery monitor repports that indeed, the device charged for the 1st part of the night, then suddenly and very quickly discharged to 0 while plugged, with no particular app to drain the battery.
During the 4 hours it was plugged and ON, it remained 2%, then a sudden 44% after a reboot.....
What the hell is that???? I've now cleaned cache and battery stats in recovery and I'm letting it charging to see if it goes above these 44%
Weird, I really thought my battery had just died....
EDIT: 2 minutes later, it now repports 46%, so seems to charge correctly. But I need to know what happened, I usually relay on my phone alarm to wake up, and if it happens again, it could be a real problem. Maybe I should flash an other recovery, even if I never had a single problem with it?
kennylovesyou said:
did the buttons even flash??
Try holding vol down + power until you get a response, then try holding the power button again ..
for me the key was to get the buttons to flash white, thats when i knew things were gonna be ok! :highfive:
Click to expand...
Click to collapse
I have drained battery, been charging all night with a flashing red LED. No response. Now when I plug it in it still flashes red. When I hold the power button (also power+volume down) the main buttons start flashing white, but no response from the phone whatsoever.
When I let go the power button during the flashing, the lights either go out or stay on..
Any ideas? Thank you!

[SOLVED] My phone died and I don't know what happened. SHERLOCK HOLMES NEEDED!

So here's the story.
It was last night. It was dark, and I proceeded to charge my phone. I didn't see where I was plugging in the adapter into the wall, so instead of having both adapters in the correct sockets, I had the right prong of the adapter into the left hole of the power bar socket, and the left prong of the adapter into nothing.
Of course, being dark, I didn't see, but it went in so I thought I plugged it in properly.
So my phone is "charging", and I proceeded to flash a new ROM (Android Overdrive). My battery at that time was at around 30%. So I went to recovery, did the regular full factory reset, and flashed it, and when it rebooted, it had the 4-coloured X boot animation playing, when I heard a funny, continuous, low electronic humming sound eminating from my phone and the screen started getting funky and turned a shade of purple. I quickly unplugged the usb, and proceeded to restart the phone.
Phone freezes at boot animation.
I went into bootloader, and successfully navigated to recovery. I proceeded to do a full wipe, and reflash the old rom.
It flashed successfully but I had the same problem of getting stuck on the bootanimation.
Now the phone won't turn on when I press the power button. When I plug it into the wall it shows the charging icon thing, then it turns off, then it turns back on, and repeats like that forever.
When I press the power button when it's plugged in the phone gets stuck at the charging battery screen (The screen freezes).
Also, when I plug my phone into my computer, my computer (windows 7) makes a disconnect sound, followed by three short beeps in quick succession that are at the same pitch as the last note of the two-note disconnect melody. It does this on repeat forever.
PS: I just managed to put the phone into bootloader mode and I am leaving it plugged in. I am going to see if it is still responsive after 30 minutes of just sitting there on the homepage of bootloader mode.
PPS: It was stable after 30 mins; I could still press up and down and select whatever i want. BUT as soon as I unplugged the USB, the device shut off. Is it the battery problem?
Does anyone know yet what's wrong with my phone?
A friend of mine had a similar problem... Never solved it, keep us updated mate...
Sounds like a battery problem. You might wanna get a replacement battery if you can. Word of advice. Never ever flash anything if your phone isn't fully charged or at a good battery percentage. Personal experience
Sent from my MB886 using xda app-developers app
EcHoFiiVe said:
Sounds like a battery problem. You might wanna get a replacement battery if you can. Word of advice. Never ever flash anything if your phone isn't fully charged or at a good battery percentage. Personal experience
Sent from my MB886 using xda app-developers app
Click to expand...
Click to collapse
Yes sir you are correct! I have a friend who also had a Gnex, and I swapped batteries and lo and behold, my phone works again! Now I don't have to drop $400 on a nexus 4 =D

[Q] HTC One X Discharged and Now Won't Charge At All

Hi, I have a One X which discharged to nothing on Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
They are saying that it needs a new main board as it is rooted. I kept explaining that I don't need a new board, just some charge to be put into the battery.
I do think that I've tried everything this time, and last, to get the phone started again without sending it away, but I'd appreciate advice on getting it up and running and how best to deal with O2, what arguments to use etc.
Many thanks
PoshCat1 said:
Hi, I have a One X which discharged to nothing on Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
They are saying that it needs a new main board as it is rooted. I kept explaining that I don't need a new board, just some charge to be put into the battery.
I do think that I've tried everything this time, and last, to get the phone started again without sending it away, but I'd appreciate advice on getting it up and running and how best to deal with O2, what arguments to use etc.
Many thanks
Click to expand...
Click to collapse
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
Thanks, they want £180 so I'm best getting it back and starting again.
PoshCat1 said:
Thanks, they want £180 so I'm best getting it back and starting again.
Click to expand...
Click to collapse
Just Plug it in With Official HTC Cable In A New PC which has USB 2 or greater port. Eventually after sometime you will c blinking red light. Once you get blinking red light pull out and plug it back in again after some time red led will become stable. at this point turn on the phone.
Once the OS loads again repeat Plug out Plug In USB Cable. It should now charge. If it stops charging repeat Plug out Plug again. Hope this helps.
I am doing this now and i have reached 12%. Hope this helps you
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
Cheers, I'll try that too.
deathbearer said:
Just Plug it in With Official HTC Cable In A New PC which has USB 2 or greater port. Eventually after sometime you will c blinking red light. Once you get blinking red light pull out and plug it back in again after some time red led will become stable. at this point turn on the phone.
Once the OS loads again repeat Plug out Plug In USB Cable. It should now charge. If it stops charging repeat Plug out Plug again. Hope this helps.
I am doing this now and i have reached 12%. Hope this helps you
Click to expand...
Click to collapse
Oops, wrong quote, I meant I'd try this too.
mine has reached 50% now. willl flash latest rom. also make sure once you boot in os goto settings>power>untick fast boot and restart the phone. and continue charging like i said.
Sent from my MB860 using xda app-developers app
nms247 said:
Try plugging it in to the charger and pressing the power button quickly 3 times. Keep trying that until it powers on and then charge as usual.
Click to expand...
Click to collapse
I have it back now.
I'm trying this method first, will it work straight away or do I need to leave it for an hour or so?
PoshCat1 said:
I have it back now.
I'm trying this method first, will it work straight away or do I need to leave it for an hour or so?
Click to expand...
Click to collapse
I left it charging all night but pressing the button quickly did not work.
I'm now trying leaving it plugged into my PC.
Any idea how long before this might show a red light?
Also, is this any different to leaving it plugged into a power lead?
Cheers
PoshCat1 said:
I left it charging all night but pressing the button quickly did not work.
I'm now trying leaving it plugged into my PC.
Any idea how long before this might show a red light?
Also, is this any different to leaving it plugged into a power lead?
Cheers
Click to expand...
Click to collapse
Actually it should show the blinking red light after 20 appx minutes after charging. Then after few minutes it should get stable, and then you can powerup the device.
sthbr82 said:
Actually it should show the blinking red light after 20 appx minutes after charging. Then after few minutes it should get stable, and then you can powerup the device.
Click to expand...
Click to collapse
Hmmmm, back from lunch, it's been plugged in since 9.00 this morning, 4 hours, and nothing.
Repair needed?
Ok, having taken it to a repairer I was told there was nothing wrong with the battery, charging unit etc, it was a complicated matter that they couldn't sort out.
Does anybody know of a reputable repairer who may be able to take a look please?
Many thanks.

need help - M9 won't boot at all after a power down. Black screen of death.(Strange)

Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
Click to expand...
Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.

Z5 Premium - Bricked - Red light flashing on charger - Not charging

Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh power bank.
This morning when I woke up I was wondering why doesn't the power bank indicate any charging light so I picked my phone and it was dead. I clicked power bank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the power bank which made the power bank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use power bank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the power bank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with power bank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volume+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. So luckily I didn't manage to get the fix firmware to work cuz it should delete everything. Also pressing reset for 2 minutes does the same so I discard that option for now. The battery should be full by now, I have also tried changing the charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
sorry for the typos.
Now the charger is only a little warmer than room temperature, but still blinking red and not responding.
XperiassinceZ1 said:
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh powerbank.
This morning when I woke up I was wonderhing why doesn't the powerbank indicate any charging light so I picked my phone and it was dead. I clicked powerbank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the powerbank which made the powerbank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use powerbank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the powerbank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with powerbank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volime+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. The battery should be full by now, I have also tried changing charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
Click to expand...
Click to collapse
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
koekoek91 said:
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
Click to expand...
Click to collapse
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
No problem, I kmow how it sucks to have a bricked phone.
I just did a quick research on XDA and found this thread: http://forum.xda-develaopers.com/showthread.php?t=1849170
it is really alot to read... but if you want to have the best chance to unbrick your phone and hopefully still have all your files, I think you should read it before you take any other drastic actions.
I think this post http://forum.xda-developers.com/showpost.php?p=33032165&postcount=2 is the most interesting for you
You will need flashtool to save your phone, but this doesn't automatically means you have to flash the full firmware (which will erase all files on the phones internal storage).
I know you are hesitant to use flashtool but at some point I think you have no other options sometimes.
BUT.... dont worry, MAYBE you are lucky and just flashing the kernel part of the firmware might fix your problem.
Im not going to add it here as I dont want to be the one to blame when accidentally providing the wrong file for your phone lol.
So I think you should read that guide and see what exactly applies to your issue, and then before you do anything just ask in that thread for help.
Start by telling you aren't even familiar with flashtool yetso they can help you faster. And let them help you to (if needed) correctly flash the correct kernel file to your device.
I think they can help you much better than me, because they have more knowledge,
and know better how to put all info it into context to make it understandable for people who aren't really familiar with al this.
Also it saves me alot more typework lol.
Ill still keep an eye to your thread to see if you manage to fix your brick and maybe answer (some questions) when I have time.
Better to just ask questions in the recovery thread, but who knows... if you post double and Iknow the answer, ithat would be luck and get you back into your phone faster hopefully
Enough writing for today..... your welcome :silly:
Good luck, be patient, and dont worry (like they also mention in the recovery guide)
XperiassinceZ1 said:
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
Click to expand...
Click to collapse
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
XperiassinceZ1 said:
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
Click to expand...
Click to collapse
Copied from above linked thread:
YOU NEED TO RESET YOUR PHONE!
If your phone is soft-brick and does nothing when, -the buttons are pressed, -a charger is plugged in, -or if the screen is still ON then....
The memory chips need lose power to clear the bad data and reset the phone. Either by the battery going dead or by unplugging the battery.
You can to leave the phone on a charger to see when the battery dies. Usually the battery will not charge in a soft-brick state and will die while still plugged in. After the reset you should then get the red led. However if you get a red led immediately when first plugged in and no response but red led for a long time, then you may need to leave the phone unplugged and let the battery die.
Only after the chips reset will you get the red led. The RED LED should mean the phone is charging in 'low battery level charge mode'.
Once you get the red led, after the reset, do NOT try to turn on the phone. If you try to start the phone now without fixing the problem you will have to start all over.
So maybe if keeping it plugged for so long doesn't work, leaving it unplugged and wait for the battery to die will help?
Ask for more help in the thread I linked
Was bored @ school, so was looking for some more easy to follow info for you.
Have a look at this thread too, mainly im talking about just trying to see if flashtool can reccognize the phone and if not, read and follow the driver install section and see if that changes anything
http://forum.xda-developers.com/showthread.php?t=928343
@XperiassinceZ1 Any update on this yet?
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
XperiassinceZ1 said:
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
Click to expand...
Click to collapse
Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
Sent from my E6653 using XDA-Developers mobile app
koekoek91 said:
Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
Click to expand...
Click to collapse
Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
XperiassinceZ1 said:
Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
Click to expand...
Click to collapse
Hey
Im not very suprised they couldn't fix it.
I wonder though if they even did anything, so you should ask them about what they did.
Once you have your phone back, I would start with this: http://forum.xda-developers.com/showpost.php?p=19684920&postcount=2
If this doesn't help, you can proceed with the other threads I linked in earlier posts and give them a careful read
@XperiassinceZ1
Haven't heard in a while, I assume this means your phone is fixed or?
Was just curious lol.

Categories

Resources