Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
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Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.
Related
My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Not sure if it's going to help and I no it sounds obvious but, with it plugged in the charger, try holding down the power button for 10-15 secs. Also, try this without it in the charger.
it happens sometimes also on older HTC's. wait until it will turn on. most of the times it will turn on.
if not, try holding power + 2 volume keys all together. maybe it will turn on.
Stakkertoo said:
My HOX updated on friday morning, and now, saturday morning it's dead. Won't turn on, is connected to the charger, but it's not showing the charging light. Is it knackered?
What's going on?
I beleive it was updated to 1.29.401.7
Click to expand...
Click to collapse
I have exactly the same issue, I've tried holding the power button for 15 sec and also while holding down each and both of the volume keys. Nothing seems to work.
I had a similar problem few days ago , just put the charger in and wait for ~10 min then it should turn on ( at least that's how i got it to work )
Just got home and it's charged for 24 hours now. No lights, nothing. Tried all the above.
Meh.
Happened to me also but when running bricked kernel.
If your not running the stock kernel you need to put the phone on the charger and just wait untill the red led starts to blink ( it can take 5mins for this to happen )
Then allow it to blink for a few mins then power on as normal and remove the charger.
It will boot and moan it has no charge so plug the charger back in once its booted fully, then leave it to charge.
once at 100% reboot and bam your back up and running as normal.
I scored a brand new one x from a friend who had upgraded their contract but didn't want the phone. Awesome I thought.....
Plugged it in to charge, charge light came on, battery indicator showed it was charging but after 24hrs on the charger it only went to 16% battery. The next day tried again and the same result. would only charge to about 15% battery after 6hrs on the charger (this was what it was at when I plugged it in to begin with)
End result is a brand new phone that had never been used will not charge straight out of the box. Has been sent in to be repaired but not too sure if that is what should happen when clearly it was DOA. I'd much prefer it was replaced but will see what happens when I eventually get it back.
Does anyone know of a solution or others that have had this problem??
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
allen175 said:
I had this problem the other day, the battery died before i went to bed, so i plugged it in over night and nothing happened, thought it was the charger, tried a different htc charger and nothing again. So i plugged it into my computer and a few minutes later the light started to flash. I let it flash for a few minutes and unplugged it from the computer and plugged it into a charger and turned it on and it charged up.
Long story short, plug it into your computer for a while then turn it on and charge it normally.
Click to expand...
Click to collapse
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
mhbr12742 said:
Sound advice. I did exactly this and it definitely works.
Sent from my HTC One X using xda premium
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Click to collapse
That doesn't work for me, I've tried all of the above and nothing works.
Mine came back to life after 24 hours on the charger, and then I did the soft reset described in the posts above.
In the meantime I just received this from HTC. Might be handy for some people.
Dear Richard Baldwin,
Thank you for contacting HTC regarding your HTC One X.
My name is Jonathan and I am a Technical Support Agent for the HTC Written Team.
I’m sorry to hear that you are experiencing difficulties with the device not being able to turn on.
In order to resolve this I would advise that you long press the power key. Please hold the power button for approximately 30 seconds. This has the effect of a soft reset, which would normally be to remove the battery from the device, and will resolve minor software issues.
If that does not work I would recommend that you try to perform a factory reset via the hardware. Before you start the hard reset process you need to be aware that all of your personal data will be wiped from the phone. (Except for data stored on the SD Card or online services.) If you need assistance on how to back up your data please let me know.
To restore the phone to factory settings:
1. With the phone turned off, long press the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select FACTORY RESET, and then press POWER.
4. When asked to confirm, press VOLUME UP.
If the factory reset does not resolve the issue I would recommend that you return the device to the retailer, for an exchange.
Should you require additional support please reply using the link below and confirm the following details.
Full Name:
Address:
Contact Numbers:
IMEI (Found by dialling *#06# from your keypad or in the back of your phone):
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jonathan
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Click to collapse
Mine didn't come back to life, I've had to send it back to HTC for repair.
Mine crapped out today. It won't start, it won't charge. I'll send it in for repairs, but I hope there won't be problems because of the bootloader unlock... The replacement will have to do without root
Hi guys,
Just an idea. I had this issue with mine on the old recovery. Usb charge from pc for 30 mins let me boot then i could charge from mains. it was an issue with the initial recovery that ment it couldnt be charged while off. Just an idea...........
Phone came back from HTC. They had to replace the mainboard and the battery. WTF happened after the unlock/root? Could it have been a coincidence?
Anyway, I'm staying with the stock software and I'm waiting for my tablet for all the weird mods I wanted
I have an HTC One M8 AT&T unlocked, rooted, ARHD 34 installed.
The other day I used the phone until about 9 AM and when I pulled it out of my pocket the very next time there was no response. I tried Volume Up + Power, Volume Down + Power, and Volume UP +Volume Down + Power no response. Tried all three again with power cord attached and still nothing. finally after about the 20th try with power attached I got a charge light to light for about a full second but then it goes off immediately. This now happens every time I plug it in. sometimes it's a full second of the charge light others it just flashes on then off immediately.
I need some help, because I am not sure what is happening and I don't want to just tear it apart and throw parts at it. I am thinking the battery took a crap on me but I need someone else to confirm my suspicions.
tsamrein said:
I have an HTC One M8 AT&T unlocked, rooted, ARHD 34 installed.
The other day I used the phone until about 9 AM and when I pulled it out of my pocket the very next time there was no response. I tried Volume Up + Power, Volume Down + Power, and Volume UP +Volume Down + Power no response. Tried all three again with power cord attached and still nothing. finally after about the 20th try with power attached I got a charge light to light for about a full second but then it goes off immediately. This now happens every time I plug it in. sometimes it's a full second of the charge light others it just flashes on then off immediately.
I need some help, because I am not sure what is happening and I don't want to just tear it apart and throw parts at it. I am thinking the battery took a crap on me but I need someone else to confirm my suspicions.
Click to expand...
Click to collapse
Have you tried using a different charger? You can also check if there is a damage on you charging port.
Try using your charger to a different phone and if it works then there is a problem with your charging port. You may want try plugging in the charger to your M8 and try to move the cable near the port. If it works, then you must charge your phone in a specific position. The best thing to do is call HTC to process RMA.
Hi Guys,
Strange problem here.
My M8 does not respond to any button combination at all.
But when I plug in the charger, the red LED Light comes up, the battery icon comes on the screen, the red LED gets brighter, and then everything goes black and the process starts again.
I was wondering if any of you guys experienced this, or know what this is? It suddenly happened.
I was thinking of a problem with the battery, but not sure?
M8 is running the latest insertcoin.
Charge the phone for several hours (overnight) on wall charger (not connected to computer). Then hold power + vol up button for a minute or longer, and see if any change (even if it's just the HTC logo screen). Folks often don't realize you need to hold the buttons what long in certain "stuck" situations, including battery drained/power off. That includes myself, I thought my M8 was bricked some months ago, as I was simply not holding the buttons long enough.
redpoint73 said:
Charge the phone for several hours (overnight) on wall charger (not connected to computer). Then hold power + vol up button for a minute or longer, and see if any change (even if it's just the HTC logo screen). Folks often don't realize you need to hold the buttons what long in certain "stuck" situations, including battery drained/power off. That includes myself, I thought my M8 was bricked some months ago, as I was simply not holding the buttons long enough.
Click to expand...
Click to collapse
Thanks for the reply. Tried that already, but will try again later today. If there are more suggestions, always welcome.
Hello everyone,
Thanks for always helping in times of trouble.
I was using my HTC one m8 normally, playing with facebook. The battery was on 82%. Suddenly the screen frooze then the whole phone went dead completely. Not even a screen backlight. I tried to power it up. It didn't work. It had original ROM, with no modifications whatsoever.
Here is what I did so far, without any results.
- Charge it for few days with original charger and cable directly from the wall. No sign of life. No charging flashing light.
- Charge it with another cable. Nothing.
- Tried to access the boot menu to wipe everything clean. Pressed power+volume down. Nothing. Dead Screen.
- Pressed power +volume up. Nothing. Dead Screen.
Pressed power + both volume buttons. Nothing. Dead Screen.
- Connect it to the computer with updated HTC Suite. The computer said no phone connected.
I using a crappy old iphone now, but would love to get this HTC back to life. Any past experience with similar situation?
Any tips to resuscitate the dead phone?
Thanks a lot for your help.
In some "stuck" or powered off conditions, you may need to hold the button combos for a minute or so, before it actually reboots. So make sure you are holding them long enough.
But the fact there isn't even a charge LED, is concerning. Even in brick conditions, you should get at least an orange/red LED (maybe blinking? Can't remember). Makes me think the battery is bad.
Also play around with the button combos with the charger connected. I've seen a couple folks have luck with this, when nothing else seemed to work.
Additionally, the phone won't connect to PC when powered down; even on a working phone. You at least need to get to a bootloader screen to connect to a PC in any way.
redpoint73 said:
In some "stuck" or powered off conditions, you may need to hold the button combos for a minute or so, before it actually reboots. So make sure you are holding them long enough.
But the fact there isn't even a charge LED, is concerning. Even in brick conditions, you should get at least an orange/red LED (maybe blinking? Can't remember). Makes me think the battery is bad.
Also play around with the button combos with the charger connected. I've seen a couple folks have luck with this, when nothing else seemed to work.
Additionally, the phone won't connect to PC when powered down; even on a working phone. You at least need to get to a bootloader screen to connect to a PC in any way.
Click to expand...
Click to collapse
Thanks a lot for your reply.
I tried to do as instructed but it didn't work. I held the buttons on different combinations for at least two minutes but the phone stayed dead.
The only changed I noticed is one point I saw a very weak charging flash then it quickly disappeared and never came up again even when I repeated the process. Does this say anything?
LostMan1991 said:
The only changed I noticed is one point I saw a very weak charging flash then it quickly disappeared and never came up again even when I repeated the process. Does this say anything?
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Click to collapse
Hard to know if this means anything specific. The symptoms don't look good. Might be bad battery, or other hardware failure.
So after doing some searching I could not find an answer.
A few weeks ago my Pixel XL shutoff as the battery was low. I plugged it in for the night and didnt look at it agin untill the morning. After being charged all night the phone would not respond. No load screen, no vibration (might have one time), nothing.
Holding down the power and volume down buttons does nothing with the screen but does cycle the phone being seen by the computer when connected via usb.
Phone had updated to Android 10, testing has shown battery is good and accepts a charge, and another screen was tried but still no change.
What are my options?
new phone
ckidmcd said:
So after doing some searching I could not find an answer.
A few weeks ago my Pixel XL shutoff as the battery was low. I plugged it in for the night and didnt look at it agin untill the morning. After being charged all night the phone would not respond. No load screen, no vibration (might have one time), nothing.
Holding down the power and volume down buttons does nothing with the screen but does cycle the phone being seen by the computer when connected via usb.
Phone had updated to Android 10, testing has shown battery is good and accepts a charge, and another screen was tried but still no change.
What are my options?
Click to expand...
Click to collapse
I know this old but for some reason the 128gb models seem to be corrupting the internal storage and making essentially useless without very specific files that Google doesn't provide.
ckidmcd said:
So after doing some searching I could not find an answer.
A few weeks ago my Pixel XL shutoff as the battery was low. I plugged it in for the night and didnt look at it agin untill the morning. After being charged all night the phone would not respond. No load screen, no vibration (might have one time), nothing.
Holding down the power and volume down buttons does nothing with the screen but does cycle the phone being seen by the computer when connected via usb.
Phone had updated to Android 10, testing has shown battery is good and accepts a charge, and another screen was tried but still no change.
What are my options?
Click to expand...
Click to collapse
My OG Pixel XL randomly died in the middle of the day, >50% battery left. Wouldn't turn on. What I did was hold the power button for a reeeeeeeeally long time -- it felt like it was close to a full minute. And it booted up like normal...so maybe give that a try.