[Q] Dead Desire HD? - Desire HD Q&A, Help & Troubleshooting

Hi all,
So I've had my Desire HD since launch and it's been doing me great! However last night I plugged it in for it's routinely charge and wake up this morning and it is dead.
Here is the thing,
I know the USB charge is loose and needs to fiddle with it before it charges sometimes (phone sleeps on the bed next to me so could have knocked it in my sleep stopping it from charging)
The phone was working this morning at around 9am, because my alarm goes off then, but I turned off my alarm and went back to sleep and woke up later to a unresponsive phone
The phone is not using the HTC charger, just a USB cable that is plugged into a USB wall outlet adapter. The phone picks this up as a USB charger rather than a A/C charger (which I know means a slower charge)
So after all this, is there a way to see if my phone is genuinely dead or if the battery is just completely flat?

When you plug it into the charger the LED should come on; orange if the battery is below 90% and green if the battery is 90% or above.
Does this happen when you try to charge your phone? If it does leave it that way in a place where the phone or cable can't get bumped or moved and let it charge for a few hours and see if the LED changes to green.

Chezbel said:
When you plug it into the charger the LED should come on; orange if the battery is below 90% and green if the battery is 90% or above.
Does this happen when you try to charge your phone? If it does leave it that way in a place where the phone or cable can't get bumped or moved and let it charge for a few hours and see if the LED changes to green.
Click to expand...
Click to collapse
So I do not get any LED lights coming up on the charge indicator at all. I've left it for a few days now plugged in trying different chargers as well.
I would assume in this case, the phone is dead?

Maybe try a different cable/charger
Sent from my HTC One X

Or maybe check if you placed your battery with the metal contacts together and not the other way. Or try a new battery. Could be a faulty battery too
Sent from my Desire HD using XDA

Related

Flashing orange light, here's one reason.

So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
Click to expand...
Click to collapse
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Sent via the XDA Tapatalk App
YafaKlan said:
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Mine charger works for my car, but my moms has a usb port built into the car and that's the one that wouldn't keep my phone alive.
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
Click to expand...
Click to collapse
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
If you happen to be near a Sprint store and the "let it charge for about 20 minutes until solid orange" didn't work, take your battery to them. They can boost it on their battery machine. I see a lot of customers just for this very reason.
Jus10o said:
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
Click to expand...
Click to collapse
I've had my EVO for just a few days and I got the abrupt shut down followed by flashing amber light also. The phone was charging off the usb of my laptop at the time. When i unplugged the phone the light turned off and the phone would not turn on. I thought I fried it because I did not know what flashing amber meant. What was strange about it was that not only did I not receive the usual "battery is nearing 15%, please plug in" notification but the phone powered off when I was reading an article about things to do to prolong battery life. Anyway, I proceeded to charge the phone from an outlet and now things seem to be fine.
I am having a similar problem with my HTC Incredible 2 on verizon. Last night it was charging just fine, and when I woke up this morning it was off and it won't turn on or do anything. I can plug it in and if I hold the battery it will flash the orange light a few times but it always stops. I've tried the fixes in this thread and nothing...what can I do?
It was still almost half way charged when I feel asleep last night so the battery wouldn't have run down. The only thing I'm worried about is if the charger did something to the battery but it seems unlikely as its a charger I've used often.
bryank909 said:
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
Click to expand...
Click to collapse
Thanks! That worked!
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
pronstaR said:
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
Click to expand...
Click to collapse
When the amber light is blinking, it basically means charging, but there is not enough turn on voltage to power on the device. If you were previously charging it > remove the battery for 5 minutes > replace it > charge the device on a WALL outlet, NOT a usb charging, i.e. computer, tv, xbox, etc. You should be good to go after that.
Well, when I plug it on a wall outlet and always this switching amber LED...
The fact is that this charger is working well with my other phone (HTC Sensation)
I'll try another charger if I found it !
Hello
This happens on my HTC HD2 when it's on the car mount and used as a GPS, and when there's too much sun hitting the device!
I know I should put the device in the shade, but for that, I'd have to buy a new car mount system, annoying...
In my case of desire sv which suddenly died and was "amber blinking", I had to just push the battery a little bit for it to start working again. Until that point of physical battery adjustment, I tried many options for the "amber blink" to go away.
Thank God, the phone is alive. Apparently, as I understand, the amber blink is to indicate that the battery is not present - perhaps. :on't Know::

Flashing Orange Light...

Had about 2% power, had it on charge from the mains (via a blackberry charger) and it suddenly died, now whenever I connect it to the mains or USB port I just get a flashing orange light and can't turn it on - will it eventually turn solid orange? A lot of threads on this for other HTC phones say to remove and reinsert the battery, obviously this isn't an option for the One X so I'm a little worried...
i see flashing orange light when i use blackberry charger or any usb wire of a blackberry... when i use a SAMSUNG CHARGER or any other USB CHARGER i got my solid orange light
yeah, blackberry chargers tend to be lower current, so are no good if they battery is real dead.
use a proper htc charger and it should come back and go solid.
crimsonnight said:
Had about 2% power, had it on charge from the mains (via a blackberry charger) and it suddenly died, now whenever I connect it to the mains or USB port I just get a flashing orange light and can't turn it on - will it eventually turn solid orange? A lot of threads on this for other HTC phones say to remove and reinsert the battery, obviously this isn't an option for the One X so I'm a little worried...
Click to expand...
Click to collapse
I think it will be ok if you just leave it charging. It sounds like it's protecting the battery from damage until it has a sufficient charge.
Although, on some laptops it is a sign of a dead battery... so I would say give it 30 to 60 mins connected to the charger and see if it fixes itself.
Cheers for your time guys, after about an hour of charging via USB I was able to turn it back on (with 2% battery lol) - I'll make sure not to use a BB charger again, need to find an official one with a decent length lead for the office...
Have this on my sensation a lot, if the battery dies completely the notification light will flash while you charge, this is to basically say its charging, but doesn't have enough charge for a boot, as there is a period during boot where HTC phones don't charge, and boot takes quite a bit of power, leave it 10-15 mins and it will turn on, if it flash orange then green constantly it means its overheating, while over heating you plug it in, it will actually de-charge to save wasted power going round the motherboard allowing the phone to cool down quickly,
Hope I answered your question
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium HD app
crimsonnight said:
Cheers for your time guys, after about an hour of charging via USB I was able to turn it back on (with 2% battery lol) - I'll make sure not to use a BB charger again, need to find an official one with a decent length lead for the office...
Click to expand...
Click to collapse
or any 5v 1a charger !
yea 1A output charger will give you solid orange light

[Q] Phone Won't charge.

Hi there,
I stored my phone for little longer than a month, when i decided to charge it and use it, it didn't charge (plugged to charger for one hour but no orange LED).
while searching with google someone was having same problem, he solved his by plugging the charger first then inserting the battery.
when i plug the charger without the battery in, the phone blinks orange and green,
if i plug the battery when its blinking, it starts charging (orange LED), left it that way till its green (took couple of hours).... but the bad news is, it still doesn't turn ON.
Any idea whats the problem is??
Possibly your phone think the battery is still empty after loading at charger.
Try to boot into recovery, when the charger is plugged in, load until the led is green, and then wipe battery stats. I think it's worth a try.
Sent from my HTC Desire using XDA
Could be your battery is dead if you stored the phone for over a month without first charging it. Do you know anyone with the same working battery? Might be worth asking to borrow it and see if works with your phone.
Sent from my HTC Desire using Tapatalk 2
I had this same problem with my Nokia C1-01. I left it to charge overnight, in the morning I pulled out the charger and put it back in again and it started charging.
Maybe this will help you!

Hox won't charge after battery completely depleted.

Today my phone battery was completely depleted and when I try to charge the led blinks,but won't get charged.even after two hours it stays the same.and won't turn on.
The phone also heats up very much.
Could anyone help me in this problem.
I am using original charger and accessories.
Does the pc recognize the phone when you plug in the usb cable ?
Check in the pc's device manager if you see it
Keep it on the charger (usb or wall) for a longer period of time.....its the only thing you can do now !
i do have similar problem, but my HTC's led does not blink does not react to anything, usb to PC or charger. computer also does not react to phone. it happened after battery went flat, device shuted down as normal, and after that - DEAD. Help Please?
Jev_S said:
i do have similar problem, but my HTC's led does not blink does not react to anything, usb to PC or charger. computer also does not react to phone. it happened after battery went flat, device shuted down as normal, and after that - DEAD. Help Please?
Click to expand...
Click to collapse
Try connecting it to a wall charger and keep it for 24 hrs.
Sent from my HTC One X using xda app-developers app
wont be letting my battery drain completely after reading similar threads.

M8 Not Charging Properly

Hey guys,
My HTC One M8 stopped charging normally a few weeks ago. I had it plugged in to charge one night, and suddenly I started to smell burning plastic, and the bottom of my phone was very warm. Sure enough, when I unplugged the charger it was all discolored and the metal part was scalding hot. Obviously my first suspicion was my charger, so I stopped using it and tried several others, and that's where my charging troubles started.
Now whenever I have it plugged in (no matter what charger I use), it says it's charging (i.e. the orange LED light is on and the battery icon in the status bar has the charging animation), but it will either not charge at all and actually lose percentage, or it will charge VERY slowly...as in 1% per 10-15 minutes. I'll plug it in before bed and when I wake up, it will have only charged 30-40%.
So obviously the charger isn't the problem, it's either the charging port or the battery itself. I doubt it's the battery though, because once the phone is unplugged and I'm using it during the day, the battery life is fine and there are no issues. I'm almost certain it's the port, so I'm probably going to open my phone up and try to replace it...but I want some opinions first. Does this sound like a charging port issue or a battery issue? I want to make sure before I go trying to replace parts
No clue, you answered the questions yourself already.
Good luck in getting it fixed !

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