Hey guys,
My HTC One M8 stopped charging normally a few weeks ago. I had it plugged in to charge one night, and suddenly I started to smell burning plastic, and the bottom of my phone was very warm. Sure enough, when I unplugged the charger it was all discolored and the metal part was scalding hot. Obviously my first suspicion was my charger, so I stopped using it and tried several others, and that's where my charging troubles started.
Now whenever I have it plugged in (no matter what charger I use), it says it's charging (i.e. the orange LED light is on and the battery icon in the status bar has the charging animation), but it will either not charge at all and actually lose percentage, or it will charge VERY slowly...as in 1% per 10-15 minutes. I'll plug it in before bed and when I wake up, it will have only charged 30-40%.
So obviously the charger isn't the problem, it's either the charging port or the battery itself. I doubt it's the battery though, because once the phone is unplugged and I'm using it during the day, the battery life is fine and there are no issues. I'm almost certain it's the port, so I'm probably going to open my phone up and try to replace it...but I want some opinions first. Does this sound like a charging port issue or a battery issue? I want to make sure before I go trying to replace parts
No clue, you answered the questions yourself already.
Good luck in getting it fixed !
Related
I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
Hi all,
So I've had my Desire HD since launch and it's been doing me great! However last night I plugged it in for it's routinely charge and wake up this morning and it is dead.
Here is the thing,
I know the USB charge is loose and needs to fiddle with it before it charges sometimes (phone sleeps on the bed next to me so could have knocked it in my sleep stopping it from charging)
The phone was working this morning at around 9am, because my alarm goes off then, but I turned off my alarm and went back to sleep and woke up later to a unresponsive phone
The phone is not using the HTC charger, just a USB cable that is plugged into a USB wall outlet adapter. The phone picks this up as a USB charger rather than a A/C charger (which I know means a slower charge)
So after all this, is there a way to see if my phone is genuinely dead or if the battery is just completely flat?
When you plug it into the charger the LED should come on; orange if the battery is below 90% and green if the battery is 90% or above.
Does this happen when you try to charge your phone? If it does leave it that way in a place where the phone or cable can't get bumped or moved and let it charge for a few hours and see if the LED changes to green.
Chezbel said:
When you plug it into the charger the LED should come on; orange if the battery is below 90% and green if the battery is 90% or above.
Does this happen when you try to charge your phone? If it does leave it that way in a place where the phone or cable can't get bumped or moved and let it charge for a few hours and see if the LED changes to green.
Click to expand...
Click to collapse
So I do not get any LED lights coming up on the charge indicator at all. I've left it for a few days now plugged in trying different chargers as well.
I would assume in this case, the phone is dead?
Maybe try a different cable/charger
Sent from my HTC One X
Or maybe check if you placed your battery with the metal contacts together and not the other way. Or try a new battery. Could be a faulty battery too
Sent from my Desire HD using XDA
Hey guys, I recently had a problem with my screen turning on and off on it's own but finally it stopped. But now I'm having even worse problems.
Basically what is happening is that my phone won't charge. Last night it was at 60% and I put it in the charger. I woke up in the middle of the night and I checked my phone and it was fully charged, so I went back to bed. When I woke up in the morning to take my phone it was only at 49%, so I plugged it back in and it charged to 54% before I had to go. I barely used to phone all day to conserve on power since I didn't really have much left. So, it's at 40% battery when I get back home and I plug it into to charge. I left it for an hour or two and went to go check on it. It didn't charge at all. In fact all the stats were saying that it was discharging. So I unplugged it from the back side (where the charger is in the wall) and the lightning bolt was still in the top corner. I freaked out and unplugged it from the usb port and it stopped, when I plugged it back into the usb (without power from the power outlet) it showed that it was still charging which was really weird. I tried everything such as taking out the battery and putting back in. I even tried to use a different usb cable to charge it with no success. But still everything says it's discharging.
I have no idea what to do? Could this a sign that the battery is failing, should I buy a new one? Does anybody have any idea of what might be happening? I've been looking everywhere but I haven't found any solutions
It's probably input voltage dropping caused by USB cable. Try another cable and see.
Well the problem stopped for a few days but now it back again, I plug it in to charge and it just doesn't charge, it recognizes that it's plugged in but it just won't charge.
I'm now attempting to charge it with a different cable again to see if it works. If it doesn't could this be a sign of a battery issue? Because if it is I can buy one tomorrow.
I'm starting to think it might be the charging point, hypothetically if I were to send it to Samsung for repairs, how much would they charge for replacing the charging port. Or would it easier to replace it myself if I were to buy one off ebay? How difficult is it to replace the charging port?
So up until now my battery has been charging really quickly, with ~1 hour to charge to full. Just last night, however, it suddenly started charging exceptionally slowly. Left it plugged into the Samsung wall charger at 41% and when I wake up 6 hours later it's only at 92%. I had noticed it charging slowly late yesterday as well.
I don't think the problem is with my ROM or any apps I'm running, because I get the same unsatisfactory results whether the phone is on or off before I plug it in.
The only thing I can think of is this: yesterday, when going to plug in the wall charger, I accidently plugged it in such that only one 'pin' was pushed into the slots (specifically, the left-hand slot). It was like that for about a minute before I realized I goofed. Could it be that that somehow messed up the battery/cable/charging mechanism? I've already tested against two different wall chargers, so that isn't the problem, but I haven't removed anything else.
Anybody have any idea what's going on, and possibly how to fix it? I'd rather not have to unroot and go to AT&T, but if I have to...
Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
try another 5v 2+A charger and micro usb cable
nickweed said:
Okay, so I installed CM13 sometime in April I believe. It was working fine for the most part, battery life wasn't any worse than stock, and I couldn't do OTA updates and had an early nightly build on it.
A couple weeks ago, after my kids let the battery deplete all the way (again), I plugged it in overnight. I should add that when the device was being used while charging, it would get VERY warm at the USB port. The next morning, when I turned it on, it flashed the Samsung boot logo, flickered a bit and shut off. I tried going into recovery, looked through these wonderful forums and even re-seated the battery. It would showed the large empty battery symbol once, sometimes boot the Samsung logo again but always flicker and shut off in about 1-2 seconds. This happened about 3-5 times. Now it doesn't do anything at all.
Before I drop any funds on a battery (I'm on a very tight budget) should I try anything else? Should I be thinking of changing the USB port instead?
Click to expand...
Click to collapse
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
Click to expand...
Click to collapse
I'll give it a shot, thanks! At the very least, I know the USB port is doing something since it gave me a quick battery/circle indicator after I plugged it in to a plug charger this time!
predator1584 said:
I know that once my battery is completely depleted, I had to re-seat the battery connection cable, then I plugged the tablet into my PC for about an hour and got that same battery symbol with a circle indicator. After the hour passed, I plugged it into a standard Samsung charger and let it charge from the adapter fully. This has happened to me a few times and the above method has always worked for me! Good Luck!
Click to expand...
Click to collapse
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
nickweed said:
Well, it took about 15 hours of being plugged in to fully charge, after bring plugged in for a full day just to get it to power up at all!
So now that I can turn it on and stuff, it's getting VERY warm to the touch. I do remember it getting warm before, but never this warm. Right now it's not in it's case, which might have hidden the heat before.
It's mostly on the left side of the device where the heat is most intense, right about at the middle of the device. Is this a signal of the battery needing to be replaced?
And thanks! :good:
Click to expand...
Click to collapse
Glad to hear you got the device to come back to life, but in regards to the battery... I've always noticed the heated area in the center left side of the device when multi-tasking. Personally, I flashed a CyanogenMod Rom and have seen less heating issues than when I used the standard TouchWiz Roms. I'm really trying to prevent my tablet getting to the point of a battery replacement, but the Rom seemed to make a difference for me.
The cpu/soc is in the bottom middle (when device is held landscape mode), it will get warm / hot depending on what tasks the tablet is doing, under idle conditions it should not be hot, turn screen brightness down too, when charging it should get warm near the usb port and maybe slightly warm on the back but not hot.