Develop Bugs

HTC Repair

My camera stopped working on my desire after 12months and I contacted HTC. Now I can't fault their service in that they picked it up when they said they would the next day and I have it back a week later. Although they failed to inform me it was being sent back to me.
I open it up and straight away I see my bronze fasica is now a slightly glossy black and they metal volume up and down buttons are now plastic. I fail to see why they had to replace these. My fascia was scuffed but then so is the new one! Also they replaced the AMOLED screen with an SLCD one. All this was done without asking me. The phone has the same S/N although different IMEI.
I just wondering if anyone has experienced this and I am likely to be able to get it back to the original colour. Not keen to have to lose my phone for another 7days - my old iphone 3g is unusable with the new iOS. I realise I am stuck with the screen, not sure if that is good or bad to be honest.

If you still think its broke raise a complaint. I had a nightmare with my trackpad repair.
Sent from my HTC Desire using Tapatalk

f0xy said:
If you still think its broke raise a complaint. I had a nightmare with my trackpad repair.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
The phone seems to work fine now, probably because they changed everything! But I would have liked to have got the same colour back as I sent off, as the all black and plastic buttons look a bit cheap. I am just a little surprised they needed to change it and you think they might have used a non-scuffed fascia.

I recently got my Desire back from HTC repair, they fitted a new touch panel and also a new bezel (due to a fault not damage). The bezel is the same bronze colour as the old one.

I wonder if legally they can just change the specification of my phone while repairing without telling me. If you took a car in for repair and got it back a different colour, now with a tinted windscreen and it had different scratches than before you would be reasonably annoyed. Not worth as much obviously but still I feel the point remains.
My box cleary says AMOLED screen and what I have now doesn't have one. I guess I am going to have to send it back to get the same colour as I sent them. Just waiting for them to get back to me now.

Complain I did for the ttackpad, ended up getting a new desire and 2 desire s
Sent from my HTC Desire using Tapatalk

f0xy said:
Complain I did for the ttackpad, ended up getting a new desire and 2 desire s
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
2 desire s's? can I have one?

Lothaen said:
2 desire s's? can I have one?
Click to expand...
Click to collapse
Ha the Mrs claimed it! I prefer desire at moment. Rom development is slow for DS.
Although it has great battery life!
Sent from my HTC Desire using Tapatalk

Can you post a pic of how the phone looked when you got it back?
Sent from my HTC Desire CDMA using XDA App

mines off for repair today. how am I gonna survive 7 days..
getting a new mainboard hopefully to fix the overheat/reboot problem.
i want something to go wrong so I get a free Desire S!

I am less interested in free stuff and just want the amoled htc desire in silver/brown (or whatever that colour is) that I had. I already have had to use my unbearably slow iphone 3g for a week now. And I still haven't heard back from HTC with the promised repair report and them telling me what they can do about it.
As for a photo, I will see what I can do.

niko123456 said:
mines off for repair today. how am I gonna survive 7 days..
Click to expand...
Click to collapse
I had to use my wifes old Pink Motorola RAZR for a week!

At the end of the day, you paid for the product with the spec you originally had. AMOLED and with whatever finish it had.
As subjective as it may be, the replacement or repair you receive should match the original product, and if you consider a change a downgrade, it is a downgrade.
If you need the phone, look at the SLCD as an upgrade (personally I prefer them, and theoretically, it is a better display). Better colour reproduction etc.
If not, demand a replacement, whether of parts or of the whole phone, that matches that of your old phone.
The reason for the differing IMEI but same serial number is because they replace all the internals, then assign your old serial number.
Sent from my Desire HD using Tapatalk

Futuredev.tjb said:
Can you post a pic of how the phone looked when you got it back?
Click to expand...
Click to collapse
Image below, fairly obviously not the same phone. You can also see the scratches/chips to the left of the phone.
I just phoned HTC and apparently it takes five working days for them to know why the repair company did this and what they can do. This isn't exactly making me want to get another HTC phone at the moment. Any tips on how to get them to sort things out quickly?
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I am digging up this old thread of mine as my phone has now been to the repair centre three times and is still not working properly. HTC will offer me a refurbished phone built by the repair centre, who I have little trust in, but I have to send my back and wait 7-10 days for another to be sent. A rough outline, or rant, can be found here: http://mollehill.blogspot.com/2011/11/htcs-uk-repair-woes.html
Anyone else had such issues? Or am I just being incredibly unlucky. Not sure I could buy HTC again or recommend them to others.

could they not do a change on delivery? They courier your phone and its swapped on your door step. you get your phone and they get your broken one.

madnlooney said:
could they not do a change on delivery? They courier your phone and its swapped on your door step. you get your phone and they get your broken one.
Click to expand...
Click to collapse
They have now offered me a much quicker turn around on the phone.

Housing Replacement Desire HD

My question is a relatively simple one... I sent away my desire hd to this company
http://www.htcphonerepairs.co.uk/HTC-Desire-HD/Housing-Replacement-Desire-HD.html
... to have the housing replaced, to make it look like new again. It arrived back in the post today, however there were several what looked like screwdriver scoring marks around the flash cover (see pics below) - that as well as the lense was loose and caused the phone to rattle!
Obviously I sent it back to the company under warranty immediately and they agreed to resolve.
My question is this... is it difficult to fit a new housing to the DHD without leaving marks? Also should a replacement housing cause the lense to be loose or was it just bad fitting by the repair company? Has anyone else had their housing replaced mark free?
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not sure if it is that easy to do it yourself but hey, someone is selling it on eBay
http://www.ebay.com.au/itm/ORIGINAL...AU_MobilePhoneAccessories&hash=item3cc296c7de

2 things...they were not careful putting on that cover...or worse...used the old one again, maybe by mistake. the reason I say that is it looks like pry marks from trying to get it off. not that hard to put on all new case etc. that particular cover is tricky but with care should go on no problem.

I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.

gcarter said:
I spoke to the company earlier this morning and they were very apologetic... should have the phone back again hopefully tomorrow morning... will update then.
Click to expand...
Click to collapse
There is plenty of youtube videos that explain how to do it. I don't like their work, if you watch the videos you can see that flash housing can be removed pushing from the inside and not externally with screwdriver.
My english is terrible...just watch this
http://www.youtube.com/watch?v=JfatoeWbMRk&feature=related

I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.

pwraggcan said:
I've done this myself and it's very easy to do without leaving a mark.
Sent from my Motorola Startac running ICS.
Click to expand...
Click to collapse
Good to hear, thanks for that... will see what happens when my phone gets back for the second time.

The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...

This is mostly true at least the part aboot ebay but if they're coming from the manufacturer they should be in new condition.
When I bought one on ebay it was described as having minor marks but it arrived to me in new condition.
Sent from my Motorola Startac running ICS.

gcarter said:
The plot thickens - received an email from the company earlier this morning, asking me to call them re the work on my phone.
They informed me that most if not all "replacement housings" from the manufacturer, come with some minor blemishes and or marks (this was after a 10 min rant on my behalf about this being bulls*it)
Can anyone confirm this to be the case? They even said that replacement housings for sale on ebay are probably gonna have some minor marks on them already...
Click to expand...
Click to collapse
This is BS, blemishes from the manufacturer? Are you serious? When you first bought your phone did they have any blemishes? OEM parts from the manufacturer are spotless or they never get used by HTC manufacturing! I'd ask for your money back, buy your own housing from Ebay and do it yourself.

Found this on ebay
http://item.mobileweb.ebay.co.uk/vi...6235e2fff17910?itemId=180810313533&cmd=VIDESC
Sent from my Motorola Startac running ICS.

Ooops forgot to update this thread! My phone arrived back for the second time, and although much better than the first attempt, the housing still had minor marks both front and back... NEVER using this company again OR recommending them either... they never even apologised the 1st time around, and never got a refund for my duplicated posting costs!
Im a perfectionist when it comes to my phones, and decided to flog it on ebay... have now purchased a brand new one... should be here in a couple of days

[Q] Sim Card Holder Damaged, HELP PLEASE

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Hey guys,
My phone was stolen 3 days ago and I traced the location of the thief and got my phone back. Anyway, when I got the phone back the sim card wasn't working anymore and I looked more carefully at the sim card holder of my phone and it looks like it's damaged.
I have bought my phone from a guy on craigslist who had gotten this from Bell. Is there anyway to repair this? Would bell guarantee or Samsung guarantee be responsible? What can I do??
I attached a picture of the simcard holder.

Extort the dirty thief for money to fix the problem or call the cops.
Sent from my Galaxy Nexus using XDA

I called the police and they he is not confessing and it's not a police issue atm, it's a civil issue and I would have to take him to court which would cost me more than the price of the phone....lol

Try someone else's sin on your phone. It might be that getting a new sum would be enough to bypass the problem. I had this problem with a Photon 4G and it solved the problem.
Sent from my Galaxy Nexus using Tapatalk 2

I did try a new sim card and it didn't work Anyone else knows what I should do????

Either u buy the part and fix it your self (easy).
Or buy a new one
Or get the warranty going.

Warranty, if you're not keen on fixing it yourself.
Btw, we can't tell much from the pic, except that you have a GSM nexus.
Sent from my Galaxy Nexus using Tapatalk 2

theking_13 said:
Warranty, if you're not keen on fixing it yourself.
Btw, we can't tell much from the pic, except that you have a GSM nexus.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Bet the dumbass shoved a SD Card in. And then when it was found it was broken.
This really sucks. And I can't find the part. This thief is messed up for even stealing it.

Shahinbayat.90 said:
Hey guys,
My phone was stolen 3 days ago and I traced the location of the thief and got my phone back. Anyway, when I got the phone back the sim card wasn't working anymore and I looked more carefully at the sim card holder of my phone and it looks like it's damaged.
I have bought my phone from a guy on craigslist who had gotten this from Bell. Is there anyway to repair this? Would bell guarantee or Samsung guarantee be responsible? What can I do??
I attached a picture of the simcard holder.
Click to expand...
Click to collapse
I'd suggest using Samsung. They should honour your warranty since the phone is less than a year old (and their warranties are for less than year old devices. So just call them up and tell your story.

There are a few threads about this, Samsung USA will refuse to fix it if its an international device, you will have to contact intentional Samsung. If you can buy a sim slot replacement from them its extremely easy to replace yourself. You will not be able to find sim replacement elsewhere unless you buy a whole broken Nexus, individual sim slots for expensive phones are hard to find for sale. PS. From my experience every different Galaxy model has different sim slot connector and size.
Also another member from the previous post mentioned shipping his phone to a shop to fix it: hasslefreecellphonerepair.com, I don't know anything about them.
It probably was broken because the perpetrator put in a microSIM adaptor.

eksasol said:
There are a few threads about this, Samsung USA will refuse to fix it if its an international device, you will have to contact intentional Samsung. If you can buy a sim slot replacement from them its extremely easy to replace yourself. You will not be able to find sim replacement elsewhere unless you buy a whole broken Nexus, individual sim slots for expensive phones are hard to find for sale. PS. From my experience every different Galaxy model has different sim slot connector and size.
Also another member from the previous post mentioned shipping his phone to a shop to fix it: hasslefreecellphonerepair.com, I don't know anything about them.
It probably was broken because the perpetrator put in a microSIM adaptor.
Click to expand...
Click to collapse
mine actually broke for that same reason, which is how i found this thread.

suhailtheboss said:
mine actually broke for that same reason, which is how i found this thread.
Click to expand...
Click to collapse
+1
10 char

hey all... i own hassle free and have done many of these repairs for xda members so either message me or use the website ekasol posted.
i guarantee you will not be disappointed and the repair will be done right.
thanks!

kawgirlval69 said:
hey all... i own hassle free and have done many of these repairs for xda members so either message me or use the website ekasol posted.
i guarantee you will not be disappointed and the repair will be done right.
thanks!
Click to expand...
Click to collapse
I did the same stupid thing on mine
The bad thing is that I'm in Brazil and here NOBODY can fix it.. Love Brazil, but no.

[Guide] Sprint Galaxy S3 BreakDown/Teardown/Questions/Answers! Pics!

Hello Guys!
Decided To Wip up a Thread About Taking apart the Galaxy S3 for Sprint (Any model Really) after my Microphone suddenly Stopped working o_0 But Figured Out what the issue was
Fist off I will say that I am a Trained Tech From Sprint phone repair and I will In NO WAY POSSIBLE take responsibility for a Bricked/Damaged/Dead/ Phone Or ANY other possible problems that could occur after taking you're phone apart and taking apart you're phone may void you're warranty, please take you're phone to a certified repair center for work to be done.
Now that that is over on to the Dirty Works....
I was super Sketch the first Time and didnt realize How easy it is to take this phone apart.... but it's easy
Start here : -
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10 screws
Then just pinch into the battery well and pull up the main backing... XD
Issue found

RESERVED!
Sent from my SPH-L710 using xda app-developers app

MINE!
Sent from my SPH-L710 using xda app-developers app

I haven't torn mine down, but it's flipping hot where i live, i saw a video of the teardown on youtube, i was wondering about that heatsink on the back of the display/frame...
It's the gray colored square next to the word easy in the picture where your mainboard is disconnected.
Can you tell me if there was any thermal grease/heatsink paste?
If not i may consider tearing mine apart to add thermal grease so it can transfer heat away better (hopefully). I know how much of a difference it makes on desktop computers..
Thanks!

is there a sim card in there? I have acquired a sprint s3 and I am thinking about getting it on at&t some how. but I cant do that if theres no sim

Sprint version does not have a sim Card
It's cdma....
Sent from my SPH-L710 using xda premium

jp6060 said:
is there a sim card in there? I have acquired a sprint s3 and I am thinking about getting it on at&t some how. but I cant do that if theres no sim
Click to expand...
Click to collapse
SIM cards only come in GSM phones, so this is not possible. It is possible to flash it to Verizon though, since VZW uses CDMA
Sent from my PG06100

Ugh they're still using those Crap spring connectors...those were the reason the galaxy s had such poor GPS or degrading GPS over time
Sent from my SPH-L710 using Tapatalk 2

The Verizon version has a SIM card being that LTE is a GSM based technology. Sprint's version has one, it's just embedded somewhere.
Sent from my SPH-L710 using xda app-developers app

gps antenna
which mmcx connector would be used for an external gps antenna?

possibility of adding card slot?
So I'm wondering about this. My friend has an old s3 from sprint and he said i could test with it. I wanna see if i could buy a replacement part with sim and the back housing to add the sim. And also use radio from tmobile to test. Not sure if it would work

you may have to be the best soldering expert ever to pull that off, and even then, haha. try it though, you could make a gsm/cdma hybrid device, thatd be cool!
bondosho said:
The Verizon version has a SIM card being that LTE is a GSM based technology. Sprint's version has one, it's just embedded somewhere.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Embedded.... Very deep.... I bet you could add a Sim tray though, and it would work.
baconatorXVI said:
I haven't torn mine down, but it's flipping hot where i live, i saw a video of the teardown on youtube, i was wondering about that heatsink on the back of the display/frame...
It's the gray colored square next to the word easy in the picture where your mainboard is disconnected.
Can you tell me if there was any thermal grease/heatsink paste?
If not i may consider tearing mine apart to add thermal grease so it can transfer heat away better (hopefully). I know how much of a difference it makes on desktop computers..
Thanks!
Click to expand...
Click to collapse
Actually I wouldn't do that.... That stuff would get everywhere, and it conducts electricity too..... You could risk shorting your whole phone and frying it. However, if you made a like rubber ring or something what would keep it it place better, it would most likely increase the heat transfer. But keep in mind these phones, just like laptops, were designed to have higher heat tolerances.

sprint s3 sim reader problem
can anyone tell me where is the sim embed in the sprint s3?
i connect a gsm sim reader on the sprint s3 and the phone even turn on!!!
but when i disconnect it it turns very good.
please some one help me.
http://forum.xda-developers.com/showthread.php?t=2002515

[Q] [SOLVED] Possibly damaged SIM slot?

In my Galaxy S4 mini's whole lifetime only twice has a micro sim been inserted. The first time I inserted a SIM card inside there, it worked immediatelly without any problems as soon as I powered on the phone (the sim card was cut from a normal one manually by me).
Then I left the phone unused without a SIM inside it for about 2 weeks and just today I tried to put back the same SIM card and the phone always displays "No SIM". Tried taking it on and off like a thousand times but still no effect.
The card is working on another phone but with an adapter as I don't have another phone that uses only Micro-SIM so I can't really test.
Any ideas?
EDIT:
Here is an image of what the SIM looks like and how it is inserted. I would greatly appreciate if someone from here checks the exact form and placement of theirs and compare it to this image:
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Use an original uncut microsim
Sent from my SM-N9005 using Tapatalk

claudioita said:
Use an original uncut microsim
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Are you saying it could be possible that I just cut the SIM card badly? I'm planning on heading to the store and asking for an original Micro-SIM from my carrier but I'm afraid that might not be the solution and it would be a waste of money.

Yes, I would try it
Sent from my SM-N9005 using Tapatalk

you can buy another if you think is broken from this link
http://www.tvc-mall.com/details/Rep...ung-Galaxy-S4-Mini-i9190-i9195-SAMF-I9190-05/

Or just ask a friend to check an original microsim
Sent from my SM-N9005 using Tapatalk

b0g said:
you can buy another if you think is broken from this link
http://www.tvc-mall.com/details/Rep...ung-Galaxy-S4-Mini-i9190-i9195-SAMF-I9190-05/
Click to expand...
Click to collapse
Wasn't expecting it to be that cheap to replace, thanks! :good:
claudioita said:
Or just ask a friend to check an original microsim
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Problem is, all of my friends use normal SIM.
I just watched a video how a person types a hidden code into the dialer which takes him to an advanced service mode and from there after choosing some options, the "No SIM" error immediatelly disappears even without the need of a reboot. I believe he reset the modem or something.
I thought it was a firmware related issue but that might not be the case also as I flashed two different firmwares (both for my region) with Odin and it's still the same.

Is it normal that the center pin is a bit down than the left and right one?

There was previously a user who broke one of the sim card reader clips. It could be possible?

Whosat said:
There was previously a user who broke one of the sim card reader clips. It could be possible?
Click to expand...
Click to collapse
Yep it turned out that was the case, no firmware issues or anything of the sort. Luckaly mine wasn't actually broken but it just somehow went into the bottom too much. I used a small needle and tweaked it a bit hoping to push it back up and achieved it without breaking it.
Now it reads my cut Micro SIM just fine. :victory:

Mitko said:
Yep it turned out that was the case, no firmware issues or anything of the sort. Luckaly mine wasn't actually broken but it just somehow went into the bottom too much. I used a small needle and tweaked it a bit hoping to push it back up and achieved it without breaking it.
Now it reads my cut Micro SIM just fine. :victory:
Click to expand...
Click to collapse
Scary that those pins can bend so easily.
Sent from my SGH-M919 using xda app-developers app

I've just had the same problem on my mom's S4 mini: central pin lower than the other two. Bending it up a bit solved the problem.
In fact on other S4 minis the three pins are level.
Cheers