Problem with S2 going into silent mode on its own - T-Mobile Samsung Galaxy S II SGH-T989

I have had my own SGS2 since it came out and have had no issues at all. I got one for my gf and gave it to her a few days ago and she already has experienced some strange issues. The most important of those issues is that the phone randomly (and quite frequently) goes into silent mode. It happens in the middle of normal use or if the phone is just sitting on the table. Its definitely not a matter of accidentally hitting the volume button or something like that. This is an issue because she is missing all her calls and notifications. The phone is rooted and is running GB 2.3.5 ....Anyone have any idea how to fix this? any help would be greatly appreciated. Thanks!

Same here too .. I have tried so many roms to get rid of this problem ,,, but same

I thought I was just crazy! My phone does this all the time. Very annoying.
Sent from my SGH-T989 using xda premium

My phone has been doing that from day 1, I thought it must be somehow a changed setting while in my pocket (it it moving or something)...nice to know that it isn't just my phone

Yea I have no idea what it is ..strange. I don't know if her phone still has the problem. According to her it doesn't happen anymore but then again she has her phone on vibrate 99.9% of the time so I can't really know if it is still changing on its own

it is very annoying...I have missed important phone call because of it. I just did not think it was the phone doing it on its own (strange issue for a phone to have). I don't think I have heard of any other phone doing such a thing.

Did you find any solution to this annoyance? I am facing this for quite sometime and don't have a clue on how to fix this
Sent from my GT-I9100 using xda app-developers app

Related

[Q] Phone disconnects right after pressing call.

This is happening to 2 people at work with stock Incredibles w/2.2. I have never experienced this on my phone which is rooted with stock 2.2 ROM.
You press Phone, either dial a number or click from the list, it starts to dial and then immediately disconnects. Rebooting the phone will correct it until the next time it fails (Usually once a week).
Tried using Task Killer on one of the phones but it didnt make a difference.. Can someone point me to a thread or help out? I can't seem to find this issue, or my keyword searching stinks
Does the screen go completely black and freeze up when this happens?
Nope, everything seems to work except the phone. I should problem check Phone Identity in About Phone when it happens I guess.
I'm surprised that there aren't more replies to this thread because 1 out of 3 DINCs at my work are doing it.
Sent from my ADR6300 using XDA App
Noone else has this problem? Very odd...

[Q] different volume bug, same thing or broken phone

have i got the volume bug if my phone hangs and then reboots every time i touch volume up or down when the screen is on? Samsung insist that its the same thing and i need to wait for the update but i can't see anyone else describing that the problem causes a reboot, and my volume has never actually turned down on it's own as far as i can tell.
That sounds different altogether.
Sent from my Galaxy Nexus using XDA App
matt2053 said:
That sounds different altogether.
Sent from my Galaxy Nexus using XDA App
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Thats what i suspect. Its just a pain to have been waiting for 4 days for something that probably wont fix anything and then to have to start the whole thing over again with samsung. O well
stanleywinston said:
have i got the volume bug if my phone hangs and then reboots every time i touch volume up or down when the screen is on? Samsung insist that its the same thing and i need to wait for the update but i can't see anyone else describing that the problem causes a reboot, and my volume has never actually turned down on it's own as far as i can tell.
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Deal with the retailer you bought the phone from, and get a replacement from them.
oscillik said:
Deal with the retailer you bought the phone from, and get a replacement from them.
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Click to collapse
I'll give it a go. Im guessing they wont do a doorstep swap like i'd get from t mobile though. Hopefully i wont be without it for long. In our short time together i've grown quite attached to this phone (and almost got used to not touching the volume button)
Couple of questions (you may have already done these -apologies if you have)
Have you tried a factory reset? If not, maybe worth trying it, could be an app doing wierd things.
Also, try running a logcat trace when replicating the issue - see if it helps point in the direction of the issue.
Does the phone still crash when you're in the bootloader? (This _may_ help to rule out application related issues)
I have tried a factory reset. Weird thing is that im pretty sure that it didnt do it for the first few hours that i was playing with it. It was just at the point that i had it all set up that i first noticed it so assumed it was a rouge app and did a factory reset. When it rebooted i signed in and hit volume and it crashed so its definately not an app.
I almost believed that it was the normal volume bug because if i go somewhere more remote in the house, away from all electrical stuff, i can hammer at the buttons for a while before it crashes so maybe ive just got a more extreme version of the bug. Just noone else seems to have anything close. Volume control works fine in a call and when the screen is off but i havent tried in bootloader yet. I'll give it a go

Serious stability issues unrooted Galaxy Nexus

I've been having some pretty big issues with this phone ...it's unrooted running stock ITL41F still on 4.0.1 in the UK
Its been 7 days that I've owned this phone now. And few times it has just crashed. I could be in the middle of typing something, or anything else just coming out of an app, and the screen will freeze go black. And done! Crashed.
And crashed such that it doesn't start I have to take the battery out and reboot. It just dies. It happened a few times but I was setting my phone up so I let it go but now this is just downright annoying. It happens once in two days or so.
Second, and this is even worse. The phone is not dying but goes in a sort of coma. The screen becomes unresponsive.. and the keyboard doesn't work!! And in most apps only selective touch input works...let's say in whatsapp I was talking to a friend and it was working okay but suddenly it stopped accepting my input for a new mesg. And then I couldn't open another chat. Lots of things started being unresponsive...
I went to the home screen and even the Google search bar ..when I clicked on it the keyboard came up ( which it wasn't coming while middle of whatsapp chat) but it didn't accept any input.
I tool the battery out. Rebooted. And it worked initially but then after a few minutes. Exact same problem.
Rebooted again. But again same problem !! That was a bit of a horror really
Right now it seems to be accepting my text input but ... really don't know what the heck is going on for both these issues above. Any advise will be appreciated
Also yeah I do have quite a few apps installed on this device ... considering its stock ROM this should be safest against a vulnerability but any advise on if I should install one of those anti virus apps on it? Or any sorts of apps that I should avoid which cause such major stability issues with ur phone ??
Cheers
Dhruv
Sent from my Galaxy Nexus using XDA App
I've only experienced few of your issues.
Coma and reboot happened a couple of time while I was on 4.0.1.
But since getting 4.0.2 a few weeks ago those issues went away.
Sent from my Stock Galaxy Nexus using XDA App
4.0.2 ftw.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
There are a few threads here with people experiencing similar problems. My screen goes black and also requires a battery pull.
@rbiter said:
4.0.2 ftw.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
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4.0.3 ftw. Either flash a custom rom or get the 4 0.2 update to help with your problem.
Definitely a software issue that you're having.
Sent from my Galaxy Nexus using xda premium
I refuse to believe it is 4.0.1 it has been long delayed in the UK
That wouldn't be the case by Google if it was fixing such serious stability issues with the phone
Why do you come here doling out suggestions when you have no clue?
I am having the same problem again now everything is very slow and even the keyboard doesn't open in even Google search most functions unresponsive
And now most apps are force closing on me
IMDB and now xda app too. The phone is half dead the back buttons don't work either
This is the same thing that happened earlier in the day when I posted, and then the phone worked okay but now its back killing my phone
Anyone has any clue what could be going on ? Also this is the GSM version in the UK on 4.0.1 so only if you have a clue please respond else thank you very much
Now even settings page says its not responding
I can post on xda and it works but when I press back that doesnt.
Back doesn't work in any screens. The settings page not working was a classic screenshot will attach here from a PC.
Sorry for the continues rant folks. Just giving as much info as I can to those knowledgeable folks who might be able to help
The crashes arent stopping ..and the 4.0.3 isn't coming to the UK for some reason either ( which leads me to believe that it has some fixes for LTE which isn't available here anyway)
Aren't other users in the UK facing this crash problem - like once in 2 days or so??
Sent from my Galaxy Nexus using XDA App
Uninstall some of the apps you've downloaded that run in background. Battery Monitory was causing my phone to randomly reboot every other day or so. I uninstalled it and it was fine.
If that doesn't work, there's always Factory Reset.

Random sluggish performance that requires reboot?

Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
Hello everyone. I've been experiencing a problem lately that has me scratching my head. The phone for no reason and at random times because super sluggish like the frame rate or something is super low.. It seems to be most apparent in the launcher.. It happens at random even if the phone is cool or hot. Happens on touchwiz launcher as well as nova launcher.. Clearing ram and open apps doesn't work... The only thing that makes the phone go back to normal is a reboot. This also happens on any custom ROM. With stock or custom kernel.. So.is this a CPU hardware problem? Has anyone else had this happen? It's already been happening quite often and its becoming annoying. Factory resets don't solve it either as it comes back randomly. If anyone can shed some light please do.
Sent from my GT-I9505 using xda app-developers app
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I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4
byron1985 said:
I would contact T-Mobile it could be a phone problem if you are seing it after an Odin back to stock. That would be my only suggestion is an Odin back but since you already did that I would see about getting the phone switched out
Sent from my GT-I9505G using Tapatalk 4
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How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
How could I prove to them that this is worthy of a warranty replacement? I can't seem to reproduce the problem.. It just happens..I thought Odin would solve the problem too but then it just randomly happened
Sent from my GT-I9505 using xda app-developers app
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Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.
realsis said:
Explain to tmobile what's happening and let them know you want a new device. they are very easy to work with and tmobile won't make you prove anything. Ive been with tmobile for ten years now. Trust me they are easy to work with if you explain the situation and let them know it clearly interferes with your ability to use the device as it should be used. You should have ZERO problems with returning the device. By the way sounds like your device DOES have serious problems so id call tmobile as soon as possible. They MIGHT try trouble shooting it FIRST as this is procedure they HAVE to follow simply let them know after trouble shooting that your issue IS STILL PRESENT and they will exchange your device for a new one without issue...so call them asap. You won't have any trouble. You will see. They are very EASY to work with so NO WORRIES. Call and get your device exchanged NOW. Hope this helps you out. I've had a LOT of expirence working with tmobile. It won't be a problem. Youll see. Best wishes to you and hope you get this matter resolved today.
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I'll have to agree here. I've had many issues over the years (anyone remember the LG G2X?), and they will stand by you. Sometimes you have to squawk loudly, but they want you to be happy...
Unlike Sprint.....I hate Sprint
Edit: If you're not happy with their response, just escalate it to Customer retention...they have the real power.
I had bad lag when I was trying to text, send an email, or anything involving using the keyboard. I flashed a ROM thinking that would take care of the issue . It didnt, still had hang ups and lag. I flashed back to stock and received a new phone and havent had an issue yet.

Black Screen/mic issue

Hi everyone,
I am having an odd issue. Regardless of the rom I use, very often when either I make a call or receive a call my screen will go black as soon as I answer it or it connects.
The problem though is, i Can't get the screen to go back on until the call disconnects. If I do get the screen to go on by mashing the buttons, the second I get back to the screen that shows the call it goes black again.
Also, at the same time when this happens, people cant hear me, it sounds like I'm in a tunnel according to them. I literally have to scream. The only way I can take call normally is hope it doesnt go black instantly and switch it to speaker phone. Then it works fine.
I am currently running carbon 4.4.2, but its not a rom issue in my opinion as this was happening when I ran Liquid and paranoid.
Any ideas, its getting to the point where its getting very annoying.
Thanks again!
I'd Odin to stock.
And start customizing my phone 1 step at a time to see if something I had running was causing the problem.
Sent from my SGH-M919 using xda app-developers app
Android_Monsters said:
I'd Odin to stock.
And start customizing my phone 1 step at a time to see if something I had running was causing the problem.
Sent from my SGH-M919 using xda app-developers app
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Well, guess we will never know because I accidently dropped my stapler on my phone and now its totally busted lol ..already got a new one on the way

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