[Q] Problem with phone sending massive amounts of data - Xperia Arc Q&A, Help & Troubleshooting

My girlfriend's Arc is sending up to 50 mb of data every day and also receiving somewhere near that amount. I've had several data monitoring apps on it and they all give pretty much the same amount, and those that show what's been using the data all say it's the OS itself, so I can't manage the data it sends by any other means than switching data off entirely.
This has been happening for about a month and seems to be getting worse. She was running Gingerbread and I did two fresh installs, but they didn't change anything. I've now put Generic Global ICS on it and it's still the same.
Does anyone have any ideas? Another side effect seems to be that it's killing the battery. Could it even be a hardware problem?

hello, the phone consume more battery because is always accessing 2G/3G/WIFI networks to send all that data, in fact, is 10x more than the normal ... may have several reasons: virus, GPS tracking, ghost email (which sends information to) hidden applications of own carrier. The last two have already happened to me and the only solution was to format ALL. It is best to do a fresh install, with another type of GB (a trusted one) and a new baseband. If the problem persists try to install ICS and, if you don´t like ICS, come back again to the GB(after install ICS) so you can be sure that everything was formatted. Obviously has to be with "Bootloader Unlock". I hope I have helped ...

If data syncing is turned on, it will keep checking to see if you have new emails etc.
A huge data hog is the facebook application. It was so bad that I ended up freezing it with Titanium Backup.

I don't think the problem is Facebook as that's showing in the list of apps that are using data and it's not using that much. I'll delete it and see what happens though. The data seems to be being sent by the OS itself, not any one app.
I'm already on ICS and that hasn't helped. When you say format, what do you mean? Do a factory reset? A clean install? I think the bootloader is locked, but I'll check that.
Could the problem be with something on the SD card?

If I understand correctly, you have the "locked bootloader" then the more certain is an hidden application (from your operator) that consume all this data and has nothing to do with Facebook, I use this and another mobile phone and never, not even close, it's consuming 100mb (in + out) as you can see a use of the following three days ... The best is to do "bootloader unlock" (without which you will never do a full format) or if still under warranty, and if you have not done anything that operators do not like, you go to the store and claim about that ... I think this kind of applications are never installed on the SD ... With "locked bootloader" a factory reset only reinstall the same stuff…

Related

Froyo Reward if Found?

Hi all,
Using Froyo on my Kaiser and now its saying at the unlock screen "REWARD IF FOUND Please call xxx-xxx-xxxx (looks like an American number)
Im sure my phone isnt stolen as i distinctly remember buying it lol.
I dont want to give the number out incase some dude get pranked.
On another note, does anyone know how to adjust the touchscreen as the touchscreen adjust app just crashes and ive tried reseting screen to factory default as well.
Thanks.
Ok guys this is getting worse now, is anyone experiencing this?
It now says "This phone belongs to (looks like a Dutch name) and then their number.
The phone cant launch any applications and I am unable to get into fix permissions, clear dalvik cache etc because it doesnt stop there when loading, it just goes straight past and doesnt give me a chance!
Ive tried reloading another nbh on it and still the same.
Help?
Try loading another build on it.
Seriously, this is strange behaviour, but flashing another nbh will not change this, that'll only change the kernel and boot files.
You could also try flashing a stock WM rom, as this will certainly clean out everything on the phone, after that reflash and install android again.
Yea I know, weird or what, its a bit worrying as now I have 2 peoples phone numbers? =S
I would be rather angry if i was using a service like this, only to find out people are getting my phone number?
Ive asked this in the past but, is there anyway to save the txts, its just everytime I switch, i have to clear our data too as it seems to cause issues as well.
Saving a backup saves all data and program data, which I believe causes problems.
Thanks
XCougar said:
Yea I know, weird or what, its a bit worrying as now I have 2 peoples phone numbers? =S
I would be rather angry if i was using a service like this, only to find out people are getting my phone number?
Ive asked this in the past but, is there anyway to save the txts, its just everytime I switch, i have to clear our data too as it seems to cause issues as well.
Saving a backup saves all data and program data, which I believe causes problems.
Thanks
Click to expand...
Click to collapse
I use Astro to backup apps (Menu>Tools>Application Manager/Backup)
And either MyBackup or Titanium backup for everything else.

[Q] Phone Freezing Over Night

Apologies if this has been posted before, I did look but couldn't seem to find the exact same issue.
I've had my phone for just under a year, no real problems. But late last month it restarted over night and since then it started freezing every night when I left it charging. At first I thought it was crashing but the charge light would still be on but all buttons would be unresponsive. The only thing I could do to regain control of my phone was to remove the battery.
I contacted HTC who suggested factory reset...which I don't really want to do. As my phone was only freezing once a day (over night) it wasn't all that bad. To be honest I thought it was an issue with it charging.
For reasons I can't remember, I removed an app that I never used; it was using 2mb space and couldn't be put on the SD. Once removed, the freezing stopped happening and there was much rejoicing...until last night.
I decided to download another app and the freezing happened again over night. I've since removed that app but here's the rub, why is this happening?
The fact it's happening whenever I download more apps to my phone seems to point to a memory issue but my phone has 1.6GB on the SD and 53mb on the phone itself.
I still haven't tried a factory reset and as I've had it less than a year, HTC said I can return it; but there's no guarantee this will fix it and I like my little phone, so if there's a way I can resolve this issue I'll rather do that before trying more drastic measures.
I hope someone can help.
Are you rooted? If that's the case, and, you are charging the phone when it is switched off, what you are experiencing is a known bug.
Also, although unrelated, it is really not recommended to charge your battery overnight or for extended periods. Charge only till it is full.
Nope, not rooted. Just a plain, bog-standard out the box Wildfire.
Thanks for the heads up regarding the charging though Since I bought it (July last year) I had been charging over night on most days but I'll switch to just charging it for a few hours till it's full now.
I guess in case it'll help I'll give a little more info: While charging I leave my phone switched on and I rarely restart my phone unless it drops signal. Only recently with the freezing have I had issues with using it and had to restart it frequently. I'm not a techie person so I've not played around with the phone other than putting on apps, where possible I put them onto SD. My phone is unlocked and I use it on the O2 network.
make a factory reset bro. it tells u whether the issue is with hardware or software. kept under charging mode just heats up the phone by a little level. this dont normally freeze the phone.
but if u r downloading something with data connection, or bluetooth, or wifi and kept charging overnight, then the battery gets overheated heavily which freezes the phone. it is quite normal and is experienced by people who keep overnight downloads.
and further there may be application conflicts in ur phone, which make it slow and freeze. i expect this is the issue with u.
if u r sure that u r not using any data connections, then i suggest u to factory reset ur phone. before that backup all the data. i dont understand what makes u from not doing the factory reset.
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Idavoll said:
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Click to expand...
Click to collapse
u r worrying about loosing data on factory reset. but do u know that u can backup each and everything on the phone including the apps downloaded from market.
ok, i will try to give a software solution. first uninstall all the file managers and app managers in your phone. then go to market and download "ANDROID ASSISTANT". this little app has many features. explore it and u will know its potential. it has a nice option called QUICK BOOST. when u press this quick boost on a heavily stuck phone, u will feel like ur phone got a new life. it makes the phone response faster in seconds.
and further it has auto boost option, which can be set to a minimum of 10minutes. this auto boost will help u in preventing the freeze issue. hope it works. the present version of android assistant is 2.3.3
trying to attach u that one
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Idavoll said:
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Click to expand...
Click to collapse
yes freezing also happens when there is very low phone free memory. when ur apps get filled in phone and keep on decreasing its memory, it is more likely that ur phone gets freezed. its always better to keep a 30MB free phone memory. remember data and cache also use phone memory, so the free memory will be generally unpredictable with minor errors. have u got any idea of a windows pc freezing. a windows pc freezes if there is some errors in registry. that is the reason why i have suggested u to make factory reset first to eliminate the software issues.
u asked me a solution to backup ur apps, right.
firstly i wanna introduce u about the backing up of applications.
android applications will be in the .apk file format and u know this. this .apk file is an installable archive just like .exe of windows OS. opening the .apk files from a file manager installs the program files of that application. but when u download the applications from android market, u will not get the .apk files. the android market installs the program files directly. but we can still create an .apk file from these program files and app managers will do that function. both the files im attaching u below will do that function.
here im attaching u two applications (.apk files)
one is APP CONTROL. i recommend u to use this. it can be used with android assistant installed. both of them work fine. the APP CONTROL version i gave u is an older version and is a full version. A newer version of APP CONTROL is available in the android market, but it is not free. so i strongly recommend u to use this. it has a great feature to backup all ur apps at a single click. the apps backed up by it will be saved as .apk files under the path
MEMORY CARD/backups/apps
i recommend u to back up all ur phone and mem card apps at a time with a single click. explore this APP CONTROL.
i dont want to give a detailed explanation of the other file ANDROID APP MANAGER, because i wont recommend u to use this. im just attaching u this because of only one reason, that APP CONTROL is presently not a full version. using of it is entirely at your personal intrest.
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Idavoll said:
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Click to expand...
Click to collapse
that 50 MB and 100 MB may be due to app memory + cache memory. if u have interrupted the download android apps from market, and have every downloading app partly downloaded and interrupted. then that partly downloaded apps go to the cache memory of MARKET application. u can try and check this.
similarly there will be cache memory for every application. i expect all those cache memories got built up and ate 50 MB of ur phone memory. if it is so, it says that how vigourously u have used ur phone regarding applications.
these cache memories wont get cleaned just on restrating phone, and u should manually clean them either through the phones inbuilt process or through the applications having keywords of cache cleaner.
there is somewhat that i dont like in android apps. which is the application doing extra functions other than its name. now a days, u can see many file managers in android market. and those file managers suppose to have the fuction of explorer of android file system. but they will have additional features like combined app manager, cache cleaner, uninstaller, installer.
this makes the different applications conflict with each other and slow down the os. thats the thing i hate here. i have to choose priority in apps, and sometimes need to avoid nice apps due to that reason.
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Idavoll said:
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Click to expand...
Click to collapse
HOPE U HAVE ELIMINATED THE SOFTWARE ISSUE
OK. hope the phone froze without even single app being installed.
suppose if the freeze was a software issue, then u have backed up the app causing freeze. let us think this like a virus. if u had reinstalled that app again, ur phone is likely to freeze again.
i haven't heard of virusses if android os, but i have seen many antivirus programs for android. even the great kaspersky recently added its support for android. the existance of antivirus programs proove the existance of virusses.
so, try to remember if u have installed any backed up app frm mem card.
Im personally guessing that ur phone freeze was not a software issue. ur phone might be having hardware issues.
giving to a service centre might solve the problem, but im not pretty sure. and moreover, if they update ur phone to froyo, u cant even root. (i dont remember what ur phone is on now). and even u cant make those service centre guys see ur problem, as u dont know when it freezes. i expect, what all they are gonna do to ur phone is factory reset, or reinstall the os.

[Q] LGSystemServer stopped/shutdown, help!

So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
After the error I can't do anything. It's reappearing so fast after clicking "ok", that I can't get into the settings or past the lock screen. Only a factory reset helps.
I'm still running stock android, no changes so far (root etc.). Had this problem with 2-3 GPads Devices before and exchanged them. But the problem still continues, so I think it's an app or settings problem.
After a factory reset I can restart normally for a while. I download my apps and change my settings. Then I don't reboot like for 1-2 weeks and get the problem again.
Before I try rebooting, I make sure I have a backup that I can restore. Had to use it today and restored. And no problem after same apps & settings from the backup. So far, but it will appear again, after a while I think.
Does anyone have a similiar problem or knows what the problem could be
Wolkenstern said:
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
Does anyone have a similiar problem or knows what the problem could be
Click to expand...
Click to collapse
I have the same problem on my G-Pad. Wiped cache and dalvik, no help. Full wipe fixes the problem. I used also TWRP for full backup. Restoring the backup brings also the problem back.
Weird problem. Certainly software related.
jaan103 said:
I have the same problem on my G-Pad. Wiped cache and dalvik, no help. Full wipe fixes the problem. I used also TWRP for full backup. Restoring the backup brings also the problem back.
Weird problem. Certainly software related.
Click to expand...
Click to collapse
I have my device since Monday. I deleted some bloatware (after Root), and I had the same problem.
I found the solution in: [HOW-TO] The easiest way to unbrick your LG G Pad 8.3
It took about one hour and the problem has gone.
Good luck!
@Sylvia
Did the problem reappear after the installation? I had the problem a couple of times, appearing days after a factory reset.
Thought it was my Samsung 32GB MicroSD that was causing the problem. Because my sister had the same problem after we inserted the same microsd into her G Pad. In here case a factory reset did it and the probleme never occured again.
Right know I'm testing and writing down, every little change I do. To find the problem trigger. Maybe it is a coincidence, but I also did the "Update Recovery" with the LGMobile Tool yesterday. When the problem appeared, because I read it could help that way. It was still there after rebooting, so I did a factory reset like always. After that I tested after every major change. Did so far 18 Reboots and no problem.
I really hope that the software installed on the G Pad was causing the problem so far. To make sure, I formated the MicroSD card to exfat3 and then back to fat32 under Xubuntu-Live CD with GParted.
Another thought was with the constant writing/reading of my lecture note files every 2 min. of autosave, that are stored on the MicroSD card. And the index search every hour over the 9000 files by DropSync.
I really hope that was the solution.
Interesting coincidence
Interestingly, I have a same problem and same issue. I am using DropSync and LectureNote. Before I receive the same message, I always see a message in LectureNote saying "out of memory" or at least using LectureNote. I think it may be related with LectureNote. I am going to try with autosaving function deactivated.
If it continues, I may remove LectureNote from G Pad and observe how it goes.
Wolkenstern said:
@Sylvia
Did the problem reappear after the installation? I had the problem a couple of times, appearing days after a factory reset.
Thought it was my Samsung 32GB MicroSD that was causing the problem. Because my sister had the same problem after we inserted the same microsd into her G Pad. In here case a factory reset did it and the probleme never occured again.
Right know I'm testing and writing down, every little change I do. To find the problem trigger. Maybe it is a coincidence, but I also did the "Update Recovery" with the LGMobile Tool yesterday. When the problem appeared, because I read it could help that way. It was still there after rebooting, so I did a factory reset like always. After that I tested after every major change. Did so far 18 Reboots and no problem.
I really hope that the software installed on the G Pad was causing the problem so far. To make sure, I formated the MicroSD card to exfat3 and then back to fat32 under Xubuntu-Live CD with GParted.
Another thought was with the constant writing/reading of my lecture note files every 2 min. of autosave, that are stored on the MicroSD card. And the index search every hour over the 9000 files by DropSync.
I really hope that was the solution.
Click to expand...
Click to collapse
@namagile: Coincidence does not imply causality. The problem that you observe might surface by using LectureNotes, but this does not necessarily mean that LectureNotes is causing it.
I received a couple of similar reports, and in one case, the user sent the device logs to me. There were entries in the logs that a system service failed to start another system service, causing this error message that you see; why that tends to happen after LectureNotes usage is not clear. The user admitted that she/he deleted system software after rooting the device, which might be tempting but can lead to problems in case you delete the wrong things.
@acadoid,
I love LectureNote. I don't know/care how it happens, but every time my LG G pad crashed, LectureNote was being used and showed a strange behavior. Now, I deactivated 'auto-saving' and other options coming with a warning message "not to use if RAM is not big". We see how it goes. I hope/believe this may resolve an issue.
One tip for LectureNote. There are so many options available for a user to set -- please simplify and hide some of the options from a ordinary user like myself. It will be less intimidating to new users. Thanks.
acadoid said:
@namagile: Coincidence does not imply causality. The problem that you observe might surface by using LectureNotes, but this does not necessarily mean that LectureNotes is causing it.
I received a couple of similar reports, and in one case, the user sent the device logs to me. There were entries in the logs that a system service failed to start another system service, causing this error message that you see; why that tends to happen after LectureNotes usage is not clear. The user admitted that she/he deleted system software after rooting the device, which might be tempting but can lead to problems in case you delete the wrong things.
Click to expand...
Click to collapse
@namagile: The options are certainly not to intimidate users but to empower them. All options have meaningful default values chosen such that LectureNotes works on essentially all Android devices without touching the settings.
But this is not the topic of this thread.
Wolkenstern said:
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
After the error I can't do anything. It's reappearing so fast after clicking "ok", that I can't get into the settings or past the lock screen. Only a factory reset helps.
I'm still running stock android, no changes so far (root etc.). Had this problem with 2-3 GPads Devices before and exchanged them. But the problem still continues, so I think it's an app or settings problem.
After a factory reset I can restart normally for a while. I download my apps and change my settings. Then I don't reboot like for 1-2 weeks and get the problem again.
Before I try rebooting, I make sure I have a backup that I can restore. Had to use it today and restored. And no problem after same apps & settings from the backup. So far, but it will appear again, after a while I think.
Does anyone have a similiar problem or knows what the problem could be
Click to expand...
Click to collapse
I have a 8.3 gpad and have the same problem. Now it recurred for the third time. The problem might be indeed with LectureNotes conflicting somehow with LG software. My device is NOT rooted. For the first two times I had no external SD card, now I have one. I was not using Dropsync earlier either.
I would be happy to do some testing and experimenting.
It would be good to know, if I remove or change some file somewhere, can it bring the device back to life without a factory reset?
I had the problem even before using DropSync. I reinstalled the stock rom using the LG Mobile Tool and then did a factory reset.
No problems so far. Even after installing all apps and configuring them. Then I uploaded about 500 Lecture Notes files using DropSync. Even the next day I did a reboot everything was fine.
I didn't use LectureNotes ones after the new installation. And didn't delete anything that was pre-installed (wallpapers, google apps etc.). (It was said to be a problem conflicting there)
So yesterday I used LectureNotes about 1 1/2 h non stop. Saved about 3-4 times and then closed it. Used DropSync and uploaded the new files to my Dropbox account.
Then didn't use the tablet until the next morning. I tried a normal reboot (using the Power-Off Button (Shut down and reboot), to test and BAM the usuall error message occured again.
Thank god the backup I did before was bug-free and I could flash it back.
So now I'm testing what in LectureNotes could be triggering this error after a reboot is done.
My ideas so far that I will test:
- Automatic Saving Option off
- A few different settings in the app (Triggering back to Default)
- not using DropSync for a while, to test if that was maybe a part of the problem.
- Using a different ROM, maybe the problem is just with the LG Stock rom? (But that will be the very last option I will try)
- Trying to clear cache after using LectureNotes (The Cache is never saved in my backup, so never restored back. Maybe there is sth. saved, that doesn't restart after a reboot.)
What I tested so far:
- The Problem didn't occur 2 times when I used LectureNotes < 1 h.
- The App location doesn't matter for the Problem. Had the App first time on the external SD Card (storage/externalSD/LectureNotes), then on the internal (storage/emulated/0/LectureNotes).
- Tested other apps longer than > 1 and no Problem was there.
If I could anaylse the log file, I gladly would, but I don't know how to. (Read sth. about LogCat?)
@Wolkenstern: There are several apps in Google Play and other app stores (search for `logcat´) that can read the log files. However, a better way is to connect your device via USB to a `normal´ computer and use `adb´, `logcat´ or similar tools to read the logs.
acadoid said:
@Wolkenstern: There are several apps in Google Play and other app stores (search for `logcat´) that can read the log files. However, a better way is to connect your device via USB to a `normal´ computer and use `adb´, `logcat´ or similar tools to read the logs.
Click to expand...
Click to collapse
I installed the catlog app on the tablet, because I can read it in a better ui for now.
I will try to use adb logcat with my computer, when I use LectureNotes at home. (Watched a tutorial)
Step 1: But will it also still continue writing if I reboot the devise? Critical for the error message, that keeps appearing.
Step 2: If I have the log and filter Errors and Terrible Failure, what do I do with them? I don't think I can analyse them, even though I have Java Programming Expierence, but I'm a newbie with programming android apps.
@Wolkenstern: What to look for is difficult to say, even warnings can contain important information in this case.
The advantage of the variant with USB cable is that it continues to display logs during a reboot.
@acadoid: I think I need to combine them. Because I get this little lag with my stylus (GoSmart), when it is connected with the usb.
And then I have broken letters. So I'm running the logcat while using lecture notes and then switching to the adb logcat on my computer, if I'm testing the reboot after.
LectureNote's function crashes LG G pad -- requiring Factory reset!!
Hi, I used Penutimum and Papylus before. Now I moved to LectureNote, but found a serious error. I use LG G pad 8.3, one of latest tablets. Whenever I use the function of 'cut' and 'paste' of my drawing on the note, it says 'Out of momery. Trouble ahead'. And the LG system server is down. I have to do factory reset, reinstalling everything. The tablet is otherwise working well. Acanoid, can you please help on resolving this issue? Otherwise, I wasted my money on this app as it is not usable.
I intentionally tried to confirm that LectureNote's "cut and paste" caused the crash. If this problem does not get resolved, I am going to ask for a full refund. The money is not what matters. I spent my precious tens of hours due to this critical error. I hope Acanoid team can resolve the issue.
@namagile: Which notebook page width and height do you use? Have you enabled `large page cache´ in the app's storage settings?
If you directly see an `out of memory´ message, then disable `large page cache´ in the app's storage settings, and if this option is already disabled, use a smaller notebook page width and height.
So I tested now for about 2 1/2 hours, rebooted and had the problem again.
After looking in the log after the reboot, there is always this error after the "Fatal Exception: Main" -> "03-23 23:09:23.606 E/AndroidRuntime( 1144): java.lang.RuntimeException: Unable to create service com.lge.systemservice.service.CliptrayService: java.lang.NullPointerException"
Then there is a loop etc.
That was just a quick look, I will try to look over the other one before the reboot tomorrow.
I already tried the suggested option
HI, I already tried the small page cache. It did not make any difference. I have not tried the smaller notebook page width and height, but that is a big pain. Every time I create, I have to adjust the page size. In the end, LG G Pad is a new tablet with decent specs with 2 gb ram. I don't understand that even a tablet of this specs cannot handle one app. It means that the app is not built well considering the specs of a tablet.
acadoid said:
@namagile: Which notebook page width and height do you use? Have you enabled `large page cache´ in the app's storage settings?
If you directly see an `out of memory´ message, then disable `large page cache´ in the app's storage settings, and if this option is already disabled, use a smaller notebook page width and height.
Click to expand...
Click to collapse
@Wolkenstern & namagile: The fact that the device has 2GB RAM does not mean much. LectureNotes requests what is called `large heap´ (indicating that it needs more RAM than `normal´ apps), this results usually in an upper limit of 256MB or 512MB, dependent on device. However, there are devices for which the limit is as low as 64MB, which is usually not enough for LectureNotes.
It would constitute a serve security flaw in Android if an app could crash a device. Even if an app starts to allocate memory as crazy, it will not receive any new memory once it hits the upper limit; if it does not cooperate with Android UI, it will get halted after 5 seconds; etc.
I do not own a LG G Pad and hence I cannot investigate this problem myself. The fact that you observe a null pointer exception in a LG system service (com.lge.systemservice.service.CliptrayService) suggest a severe bug in this system service.
One possibility why the problem occurs when using LectureNotes might be that LectureNotes supports Android's clipboard protocol (not many apps do that). However, even if LectureNotes was using Android's clipboard protocol wrongly (which it does not!), it should not result in a device crash, the worst scenario is that LectureNotes crashes.
acadoid said:
I do not own a LG G Pad and hence I cannot investigate this problem myself. The fact that you observe a null pointer exception in a LG system service (com.lge.systemservice.service.CliptrayService) suggest a severe bug in this system service.
One possibility why the problem occurs when using LectureNotes might be that LectureNotes supports Android's clipboard protocol (not many apps do that). However, even if LectureNotes was using Android's clipboard protocol wrongly (which it does not!), it should not result in a device crash, the worst scenario is that LectureNotes crashes.
Click to expand...
Click to collapse
Ok, if that really were the problem, than the only way to solve it, is to wait for an update from LG.
I saw a leak of the .tot file of the official V500 Stock 4.4.2 here on XDA. So maybe Kitkat is on it's way although we possibly have to wait weeks again for it.
Or to Flash another Custom Rom.
I will test a few things, with this new input. Worst Case I have to flash my backup daily, but it takes only 3 min.

S4 Mini behaves strangely

I apologize for my English, I'm Brazilian, and they told me to go to XDA to solve my problem.
In this case, I'm using Google Translate.
Hello, I have an S4 Mini, which is behaving in a very strange way and I already tried to make the two solutions that I found, that would be to put the Stock Rom, and the Hard Reset but that did not solve.
The symptoms I have noticed in him so far are:
1 - Battery behaves strangely (Sometimes I turn on and off the battery comes back with another charge). And it gets very fast when I'm using it. But the battery is new.
Android takes actions alone, for example, it is 0% I connect it, it unlocks the screen alone, and opens the native browser the "Internet", and goes to a page that is like a map, and starts to Write random things, like, McFWjham; KAMV.
3- The use of data has remained high when it is active.
4- Sometimes when it is working normally, it opens native programs for no reason, the most common is the "Internet".
So I do not know what else to do, the cell phone is very well preserved, no visible problems, no crumple of drops, the problem is just in time to use kkk. Help me pls.
#Edit :The screen when active uses 40% to 50% of the battery according to Android.
The "Android System" occasionally gets to spend 60% of the battery.
When the battery is locked it tends to remain, but when I use the smartphone, the battery tends to decrease with the second ones very fast.
The battery is new.
Please help me T.T
Luan532 said:
I apologize for my English, I'm Brazilian, and they told me to go to XDA to solve my problem.
In this case, I'm using Google Translate.
Hello, I have an S4 Mini, which is behaving in a very strange way and I already tried to make the two solutions that I found, that would be to put the Stock Rom, and the Hard Reset but that did not solve.
The symptoms I have noticed in him so far are:
1 - Battery behaves strangely (Sometimes I turn on and off the battery comes back with another charge). And it gets very fast when I'm using it. But the battery is new.
Android takes actions alone, for example, it is 0% I connect it, it unlocks the screen alone, and opens the native browser the "Internet", and goes to a page that is like a map, and starts to Write random things, like, McFWjham; KAMV.
3- The use of data has remained high when it is active.
4- Sometimes when it is working normally, it opens native programs for no reason, the most common is the "Internet".
So I do not know what else to do, the cell phone is very well preserved, no visible problems, no crumple of drops, the problem is just in time to use kkk. Help me pls.
#Edit :The screen when active uses 40% to 50% of the battery according to Android.
The "Android System" occasionally gets to spend 60% of the battery.
When the battery is locked it tends to remain, but when I use the smartphone, the battery tends to decrease with the second ones very fast.
The battery is new.
Please help me T.T
Click to expand...
Click to collapse
Sounds like you have a malware infection (though can't be 100% sure) maybe adware, I would guess. Factory reset should have fixed it and reinstall stock rom would definitely fix it even if malware rooted your phone. So that means there is an easy way for reinfect to happen.
Reinfection can happen many ways eg via bad app, through your google account, cloud storage, wifi, other network you have joined etc. Unfortunately it can be very hard to stop if you don't know how it's happening.
1st lets assume it's a bad app you installed, try run a good antivirus like Avast, does it show malware? Clean anything it finds. If you are lucky it will only be adware app that you reinstalled yourself after the new rom, once removed you will be OK and phone clean. But if it comes back by itself then it will take more work to find how it happens.
[Note: You can also boot phone into safe mode which will only allow system apps to run, it is a way to test if it is a bad 3rd party app, is the problem stopped now 3rd party apps can't run?. (though if your phone has been rooted by malware and bad app installed as system app, then bad app will still run). If you think it might have been rooted, download a root checker app to test]
Change the software.
IronRoo said:
Sounds like you have a malware infection (though can't be 100% sure) maybe adware, I would guess. Factory reset should have fixed it and reinstall stock rom would definitely fix it even if malware rooted your phone. So that means there is an easy way for reinfect to happen.
Reinfection can happen many ways eg via bad app, through your google account, cloud storage, wifi, other network you have joined etc. Unfortunately it can be very hard to stop if you don't know how it's happening.
1st lets assume it's a bad app you installed, try run a good antivirus like Avast, does it show malware? Clean anything it finds. If you are lucky it will only be adware app that you reinstalled yourself after the new rom, once removed you will be OK and phone clean. But if it comes back by itself then it will take more work to find how it happens.
[Note: You can also boot phone into safe mode which will only allow system apps to run, it is a way to test if it is a bad 3rd party app, is the problem stopped now 3rd party apps can't run?. (though if your phone has been rooted by malware and bad app installed as system app, then bad app will still run). If you think it might have been rooted, download a root checker app to test]
Click to expand...
Click to collapse
I have avast installed, and cleaned, but not changed at all.
My device was already rooted by me, when I gave the hard reset and soon after the exchange of the rom stock, the root was undone,
I installed Root Checker and it said root was not properly installed.
And as for the security mode, I turned the phone on in safe mode, and when the screen was unlocked, it automatically opened the "internet" browser, on the same page as always.
What should I do?
Luan532 said:
I have avast installed, and cleaned, but not changed at all.
My device was already rooted by me, when I gave the hard reset and soon after the exchange of the rom stock, the root was undone,
I installed Root Checker and it said root was not properly installed.
And as for the security mode, I turned the phone on in safe mode, and when the screen was unlocked, it automatically opened the "internet" browser, on the same page as always.
What should I do?
Click to expand...
Click to collapse
ummm .... I was expecting it was just going to be a bad app serving ads, this is going to be hard
OK, that should rule out 3rd party apps (assuming you have avast set to find all PUP/PUA, etc & nothing white listed) but not finding anything may mean malware is embeded in ROM or malware was able to open port on your system but then uninstall itself or just that there is a line of code that points browser to a server that is serving adware so antivirus is not finding it. Some malware is able to hide from anti virus software in different ways. Try this app, it is not true antivirus, you run it manually, don't worry if one or two antivirus companies like white armour identify malware, they do often even on clean phone.
https://play.google.com/store/apps/details?id=com.funnycat.virustotal
You can also submit any unknown app to virus total white this app for testing. Also you must submit the bad url your browser is connecting to for testing, this will help it spread to all anti virus database.
Good news is you do not appear to be rooted. But the ROM you flashed may still be bad. Where did you get the stock ROM you flashed? I would only use a trusted source like sammobile.com/ but even that is no guarantee. You could try flash another ROM, though as this happened on previous ROM it's probably a good ROM, unless you are getting all your ROM from same site that is not well known as trusted.
So that would suggest they are able to get easy access to your phone either via your google account, cloud service, local network at home/work/public, or through your modem/router.
Check your local network doesn't have a neighbour or other unknown device connected with this app Fing
https://play.google.com/store/apps/details?id=com.overlook.android.fing
Of course even if you recognise all devices that doesn't mean your brothers etc phone is not the source.
Do the same with other networks you have access to.. Talk to work, any one else infected? Change you password. If using public wifi always use a vpn.
Likely source is your modem/router, Log into your modem router check for updates for it, (if old and not supported you may need a new one), update or if latest firmware do a factory reset, now reboot and use a new password (do this at the same time you reset ALL your passwords, or you might just allow them to find new passwords and reinfect you)
Check your goggle account does not have someone else set for account recovery and/or two factor authentication. (set it up if not already on) Change password and ALSO change password on any other recovery account (write them down )
do the same for cloud storage, and scan storage for virus if possible eg dropbox local folder on pc. Unlink cloud storage from mobile until you are clean to block this route of reinfection.
Update any other device software & change passwords eg xbox, printers etc
I think there's something I'm forgetting
Now reflash stock ROM ( I would also suggest then flashing an up to date custom ROM with most recent security patches)
Things you can do that may help temporarily .....
Install a firewall app like netguard and block internet access to browser, through may not work as root etc is open by default. Oh yes, that reminds me of one thing I forgot, check your DNS has not been hijacked, netguard shows dns url in settings, change if you cannot find who dns server your phone is using, use google 8.8.8.8 & 8.8.4.4 if you don't know what to set.
Use an app like Link2SD, Titanium Pro to freeze apps, but you will need root for this.
It's a lot of work (& I think there is something I am forgetting), you may get away with just factory resetting your modem or something as it appears to just be adware so they probably don't have access to your accounts etc, but I tried to cover everything.
Hope I'm making sense through goggle translate!
Phone with mind of its own may not be hacked or haunted. It can in fact happen when it's exposed to moisture or water. Try putting the phone in a bag of rice for several hours, this will draw out all moisture. Hairdrayer may damage electronics because overheating.
If hacked, I would do following steps:
- modem update with odin (manuals search XDA)
- update latest TWRP (dito on XDA)
- start phone in Recovery mode and wipe everything, also Format Data on SD and external SD. Simple Factory reset my not delete it (use Advaced wipe)
- Install LOS14.1 from arco (check compatibility first, other version available for double SIM) It comes with latest security patches.
- Install Open GApps nano or pico. Install other Gapps later if you need.
- start phone, skip setting for WLan to see if everything works without Network.
Does it work? ...then an open WLan could be hacked, try a secure first or mobile network.
Good luck
Hello guys!
The battery drop problem is a common failure with this i9195 phone. I did a research but you have to help me as well by providing IMEI S/N (located under the battery) in PM to me!
New battery doesn't helps!
My current research: If your phone made in Vietnam in the 1-line ~2013, then you will have a dead motherboard soon, before that battery issue is occuring.
So please give me your details and I will look after it.
Do anyone know when they stopped producing i9195 and i9195i ? I need to buy the latest version, because my i9195 was made in 2013 and have that battery drain issue even with new batteries...
Thanks.

SIM card recognized but no service

TL;DR
Moto Z2 Play - XT1710-07
The phone recognizes the SIM card but there is no signal (no service). Tried several things, including flashing a custom ROM. I'm considering buying a new motherboard and changing it myself, but first want to know if anyone knows more about this issue or has an idea/suggestion.
Edit: As an added bonus, something that only now I realized. Now when I charge it, it gets EXTREMELY hot. Like I-can't-even-use-it hot. I used to use the phone while charging all the time, but now I can't even hold it. Seems like the problem is when it tries go past 80% charge. It gets super slow, keeps trying and gets hot. Now I don't know if it's a software problem caused by the various flashings or if it's something that would remain even after swapping the motherboard.
Edit 2: I did a full discharge of the phone and recharged it while turned off. It seems to have normalized the battery problem
Edit 3: RIP. I tried to remove the screen before deciding about buying a new board. In the process, I ended up tearing the digitizer flat cable apart. Now I don't think it's worth it buying both a new screen and a motherboard.
The full story and things I've tried
My phone was working all nice and dandy until it stopped having signal/service. Wifi works normally, but anything related to the SIM card doesn't, like phone calls or mobile data.
A list of things I've tried somewhat in order (both of time and of complexity):
* My SIM in another phone: it works normally, so the problem is not the SIM itself
* Another SIM in my phone: it doesn't work, so the problem is definitely the phone
* Using the second SIM slot
* Changing "Preferred Network Type" between the available ones (4G, 3G, 2G, including Enhanced 4G LTE Mode on and off): this one and the next two items don't really make sense to me, since these options seem to be only related to mobile data (4G/3G internet) connection, not to phone calls which is also not working, but I tried them anyway
* Manually selecting the network: Errors with "Selected network unavailable" and, after trying to register for a while, toasts another error saying "Can't connect to the network, try again later"
* Manually selecting the APN: Tried both selecting between the two options available and manually adding an APN by googling the correct info for my carrier
* Simply booting into fastboot and restarting bootloader: a video on YouTube claimed that it was a temporary solution and that I'd need to do it every time it lost signal. But it didn't even work the first time
* Disabling CQATest and then restarting bootloader (and also clearing its data/cache and removing its permissions): a lot of videos on YouTube claimed this was a solution, including for other Motorola phones. Apparently CQATest prevents the phone from working properly in some scenarios. But I think only when you de-google your phone? Not sure. All I know is that it didn't work either
* Using the phone connected to the wall charger: I think this was another YouTube suggestion, and it actually worked for a few minutes. But I guess it was just a coincidence, as it never worked again
Now for some more... "forceful" attempts:
* Factory Reset: Not sure where I saw this suggestion, but it was pretty much the next logical step. Gathered courage, backed up all my data, etc, aaand... nothing again
* Flashing another ROM: Guess it was here at XDA that I read that it was a problem with Motorola's stock ROM. That, paired with my belief that it could still be related to CQATest being installed, I again gathered more courage to flash a custom ROM. I chose LineageOS and found out that it was no longer supported, but decided to install the last official release. I also read that the problem was the Pie modem firmware, so it all seemed to be going fine since the last official release is Oreo 8.1. I flashed it and BAM it worked! ... for a few minutes and never again. I messed around with LineageOS, tried some of the previous things again, but nothing.
Then, I tried to restore my TWRP backup but it didn't work. So I searched a bit more and downloaded the Stock Pie ROM, flashed it, and closed the bootloader. And then I realized the restore probably didn't work since my backup was made using Pie and my phone was on Oreo. Maybe some files/partitions were missing? Also, when I was creating my TWRP backups, I tried creating a full system image backup but it kept erroring. Only later I realized the problem was that the USB Drive was FAT32 and the full system image was bigger than 4GB. Oh, well, now I know.
So now that I'm with my phone pretty much back on square one, I take it to an authorized repair shop. The clerk said that it was a common problem, and that sometimes it could be solved "by software" and that they'd try that. The other option was to change the whole motherboard, which they didn't do because it was "not worth it" and "almost the full price of a new phone". After two days, my suspicions were confirmed: they didn't fix it with their "by software" attempt. At least I didn't have to pay anything.
When I got the phone back, I put the SIM in again and it showed the icon as if there was signal. But when I tried to call someone, the signal disappeared again. I tried searching a bit more, went through all pages of Q&A here at XDA forums and there were like 3 posts regarding loss of signal. All without any response. On YouTube, I found some videos offering a suspicious .bat file. Upon inspection, it merely erased the modemst1 and modemst2 partitions and then wiped user data and cache. I tried it, nothing to lose. Also didn't work.
Now I'm contemplating a few options:
By watching some disassembly videos, I saw that, when opened, the phone has some parts that act like antennas. I thought that maybe those were not properly connected to the board? Maybe they got dislodged during a fall? Seems unlikely tho, since they are screwed in. I searched for a new motherboard to buy and it's a reasonable price. But I'm afraid it'll have the same problem (or develop it in a short time) since I can't find anywhere what the true cause of the problem is.
Another option is to just give up, buy a new phone and use this one as if it was a "small tablet" lol
So, do you guys have any other suggestions or ideas as to what might be the problem? Maybe a tip like "solder a wire to this spot to create a make-do antenna"? I don't really know where else to search.
If not, thanks anyway for those who read it all

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