[Q] Dilemma over HOX issues - HTC One X

Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J

arunjnair said:
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
Click to expand...
Click to collapse
My first HOX was returned because of the screen flicking issue. Replacement is totally perfect and not had any issues with it at all. The phone gets hot after about 10 mins of continuous use but that is expected.
On the other hand my Dad just received he's One X and that has the Screen Flex issue on the left hand side. I didn't mention it to him as to be honest he prob wont notice but it just goes to show that recent batches still have this issue.
Overall Im really pleased with the phone and if you are unlucky enough to receive a faulty one then you usually have 28 days from the day you receive it to get a replacement sent. After that it's a trip to the HTC Repair center.

The only problems I have had are overheating (all the time, but I don't mind as the phone is powerful and I expect it to get warm) and the yellow marks on the screen, but they went away after a day and I haven't seen them at all (not even the tiniest bit)..
Sent from my HTC One X using Tapatalk 2

Yeah my first HOX was dysfunctional too (camera issues, a big 'stripe' when opening the camera app), so I went back to the shop to switch my phone for a new one. So far so good, no problems with my 2nd HOX.

I'm in your same situation I want to buy the one x but all this issues scare me, I think I'm gonna wait for at least two months and then get it, hoping to get a new batch, i cannot exchange it since I would be importing from amazon
Sent from my Galaxy Nexus using Tapatalk 2

Chad_Petree said:
I'm in your same situation I want to buy the one x but all this issues scare me, I think I'm gonna wait for at least two months and then get it, hoping to get a new batch, i cannot exchange it since I would be importing from amazon
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1649943
go to the above link..read the guide there on how to spot any issues while you are inspecting the phone instore and if you do not find anything based on that guide then the phone should be perfect and you will have yourself one hell of a phone

Goku80 said:
http://forum.xda-developers.com/showthread.php?t=1649943
go to the above link..read the guide there on how to spot any issues while you are inspecting the phone instore and if you do not find anything based on that guide then the phone should be perfect and you will have yourself one hell of a phone
Click to expand...
Click to collapse
yes but the above link doesnot show how to find the wifi problem before buying it. the hardware issue. any way to detect that. also what if the phone has a default battery. i cant ask the retailer to lend me the phone for a week to test. this doesnt happen in my country man. i am also afraid to to buy the HOX. today i held both HOX and S3 in my hand. and HOX looked so damn fuking good. but still very afraid to buy one.

mohaimed said:
yes but the above link doesnot show how to find the wifi problem before buying it. the hardware issue. any way to detect that. also what if the phone has a default battery. i cant ask the retailer to lend me the phone for a week to test. this doesnt happen in my country man. i am also afraid to to buy the HOX. today i held both HOX and S3 in my hand. and HOX looked so damn fuking good. but still very afraid to buy one.
Click to expand...
Click to collapse
you do not need to take the phone away to test it. you can test it there by switching it on and playing with it for a few minutes and check for any screen issues ie(flickering) or regarding the wifi you should not have any problems. is this job you buying it from are they are a well known shop were you can trust them to take it back if anything gets wrong with it?
just try and connect to a wifi connection in the store and ask the retailer if it is ok to see if that is working..
actually even better tell the retailer your fears about the One X and ask him if there has been any issues with it and he would be probably the best person to answer all your questions..
if you are still worrying about wifi though there are a few threads here in the general section which you can read upon..but i will tell you this i never had any issues with regarding wifi

arunjnair said:
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
Click to expand...
Click to collapse
Check out my thread here.. http://forum.xda-developers.com/showthread.php?t=1721727
My advice is that if you really prefer the One X over the S3 (which I guess would be your other choice) wait a month or so for these issues to be addressed. HTC is getting a lot of bad press because of these issues and sooner or later the company has to deal with them.
I did a Google search today for S3 build quality defects and surprisingly there were just one off cases..nothing as major as the WiFi death grip issues, the screen flex issue, the overheating or the yellow spot issue! Thats way too many defects for any device. If you are going to be investing a good 36k wait back and let it pass.

silenced3 said:
Check out my thread here.. http://forum.xda-developers.com/showthread.php?t=1721727
My advice is that if you really prefer the One X over the S3 (which I guess would be your other choice) wait a month or so for these issues to be addressed. HTC is getting a lot of bad press because of these issues and sooner or later the company has to deal with them.
I did a Google search today for S3 build quality defects and surprisingly there were just one off cases..nothing as major as the WiFi death grip issues, the screen flex issue, the overheating or the yellow spot issue! Thats way too many defects for any device. If you are going to be investing a good 36k wait back and let it pass.
Click to expand...
Click to collapse
As you said, I think its better to wait for 1 more month, till HTC sort out these glitches.
I've not tried S3 on hand till now, so I dont know how it is....my default option was HTC one X and I was eagerly waiting for its launch.But these issues really let me down...its like taking a huge risk as of now..so lemme wait and get it...sometimes anticipation is sweet when you are sure of outcome(Hope HTC rectify the issues)

Goku80 said:
http://forum.xda-developers.com/showthread.php?t=1649943
go to the above link..read the guide there on how to spot any issues while you are inspecting the phone instore and if you do not find anything based on that guide then the phone should be perfect and you will have yourself one hell of a phone
Click to expand...
Click to collapse
I cannot return it, ill be freight forwarding the phone to my country, returning it would cost me something like 80 $ :/
Sent from my Galaxy Nexus using Tapatalk 2

Goku80 said:
you do not need to take the phone away to test it. you can test it there by switching it on and playing with it for a few minutes and check for any screen issues ie(flickering) or regarding the wifi you should not have any problems. is this job you buying it from are they are a well known shop were you can trust them to take it back if anything gets wrong with it?
just try and connect to a wifi connection in the store and ask the retailer if it is ok to see if that is working..
actually even better tell the retailer your fears about the One X and ask him if there has been any issues with it and he would be probably the best person to answer all your questions..
if you are still worrying about wifi though there are a few threads here in the general section which you can read upon..but i will tell you this i never had any issues with regarding wifi
Click to expand...
Click to collapse
Hey buddy,
here in India the story is entirely different.the retailer will have a display piece in their showroom, and the customer is allowed to use that alone for verification.
And once the customer buys the new one, and if he finds issues out if the box, the retailer wont take any responsiblities.
They will ask us to go to HTC service center, which will be miles away.The retailers really sucks in this matter here, and for the customer, its like trial and error.....

arunjnair said:
As you said, I think its better to wait for 1 more month, till HTC sort out these glitches.
I've not tried S3 on hand till now, so I dont know how it is....my default option was HTC one X and I was eagerly waiting for its launch.But these issues really let me down...its like taking a huge risk as of now..so lemme wait and get it...sometimes anticipation is sweet when you are sure of outcome(Hope HTC rectify the issues)
Click to expand...
Click to collapse
Try the S3 in the meanwhile..spend some time with it. S3 put me off primarily because of the looks.. Other things apart, One X is a more premium looking phone and for me this is a very important factor. Keep visiting your nearest retailer and see if the SH25 or HT25 series has arrived. This batch seems to be the best of the lot .. Holding back a month or so will really pay off in the end.

arunjnair said:
Dear members,
I would like to know the truth behind the issues faced by the HTC one X, which I read in many websites across the internet(and few here).I'm expecting a truthful reply from current users.
I was decided to get one for me untill last week, but the issues what I read for one X confused me.The issues that I came across was;
over heating(guess its obvious for smart phones)
Wi-fi issues(death grip issue)
screen/display flickering,
yellow spots on display,
Frequent black screens,
Restart troubles,
Music player issues(when music player stops when gallery is used)
Taiwan made phone's facing issues over Chineese made ones.
I would really appreciate if someone could give me their honest review of Htc One X and
help me decide whether to buy it or not.
Kindly address these issues ASAP, as I had already made up my mind to go for HOX, so that I can buy one with relaxed mind...
I cant think of any other smartphones as of now.
Looking forward to your responses and future phone
debates on this forum.
Thanks in advance
Arun J
Click to expand...
Click to collapse
I have One X and I'm really happy with this beast ! No Problem at all
Very Fast, Huge Screen with unbelievable quality (Tegra 3 games are soo perfect), before i Had GS2 Note iPhone4 GS1, Evo3D etc... but this phone is simply amazing...
I had Overheat with some games on GS2 too... so i don't think this is an hardware issue (my opinion), Music quality is brilliant, camera is very very fast and many opportunities (HDR, Panorama, Slow motion record etc).
The only thing that i would say this phone is poor, is battery, it's not too bad, not too good ... In future we will have customs Kernels so i don't mind...
Hope I helped you

silenced3 said:
Try the S3 in the meanwhile..spend some time with it. S3 put me off primarily because of the looks.. Other things apart, One X is a more premium looking phone and for me this is a very important factor. Keep visiting your nearest retailer and see if the SH25 or HT25 series has arrived. This batch seems to be the best of the lot .. Holding back a month or so will really pay off in the end.
Click to expand...
Click to collapse
I've been waiting for 3 weeks now, impatiance is growing inside me, but i guess its wise to wait n watch for another 1 month..:-(
Do you any info, wheather HTC have responded officially regarding these glitches...will they cover all issues through the updates alone or any fresh batches of HOX can be expected?
Also, is it possible to know the batch name/code, from the box itself(without opening the box), if yesm kindly let me know how...

arunjnair said:
I've been waiting for 3 weeks now, impatiance is growing inside me, but i guess its wise to wait n watch for another 1 month..:-(
Do you any info, wheather HTC have responded officially regarding these glitches...will they cover all issues through the updates alone or any fresh batches of HOX can be expected?
Also, is it possible to know the batch name/code, from the box itself(without opening the box), if yesm kindly let me know how...
Click to expand...
Click to collapse
I am sure HTC is looking into these issues very seriously. They are getting a lot of bad press. When I went to the service center yesterday, I met 4 people who had different problems related to WiFi, over heating, display etc.
There is a way to identify the batch. There is a white label on the box that states the device's IMEI number and serial number (S/N). Look out for the serial number.. if it starts with a "SH25" or "HT25"..you should be good to go!

silenced3 said:
I am sure HTC is looking into these issues very seriously. They are getting a lot of bad press. When I went to the service center yesterday, I met 4 people who had different problems related to WiFi, over heating, display etc.
There is a way to identify the batch. There is a white label on the box that states the device's IMEI number and serial number (S/N). Look out for the serial number.. if it starts with a "SH25" or "HT25"..you should be good to go!
Click to expand...
Click to collapse
That info abt S/N was really helpful.
I talked with a retailer over here, and they informed me they are having SH25 black model in stock currently.I guess the SH25 is Chineese model...
lemme go there, once again have the demo piece in my model, gotta check all the things acco to the thread which showed "how to check HOX while buying"...
BTW what du think about SH25...??

I think the recent batches of the One X have relatively lesser to no issues. The death grip will be resolved in the future batches and so the ones now in the Market will most probably have it.
Other than that, the heat is obvious, but you can't play games while charging as the battery gets over heated. Also the screen flickering issues and all other issues have been resolved in the new test build 2.05 and that will be coming to us with some more improvements as well pretty soon. So most of the issues are resolved as well... I think you can go for it... You will not regret it.....
One issue is that you will face is the battery backup is not as good as the S3 but you can get through easily one day with moderate use.
Moderate Use: 3G data on full time, Auto Sync ON, FB whatsapp chatting youtube and so on for 1 hour(3G usage), calls for 1 hour, music for 2 hours.
I feel this is the best device on the market despite what the S3 lovers say... She is a beauty....
Update: I have not checked for the deathgrip issue as 90 percent of the time my phone is on 3G and I have little screen brightness adjustment bug visible when the brightness is really low.. But otherwise no issues what so ever.... I am having the HT24 model and no issues other than the deathgrip.

aLcHy09 said:
I think the recent batches of the One X have relatively lesser to no issues. The death grip will be resolved in the future batches and so the ones now in the Market will most probably have it.
Other than that, the heat is obvious, but you can't play games while charging as the battery gets over heated. Also the screen flickering issues and all other issues have been resolved in the new test build 2.05 and that will be coming to us with some more improvements as well pretty soon. So most of the issues are resolved as well... I think you can go for it... You will not regret it.....
One issue is that you will face is the battery backup is not as good as the S3 but you can get through easily one day with moderate use.
Moderate Use: 3G data on full time, Auto Sync ON, FB whatsapp chatting youtube and so on for 1 hour(3G usage), calls for 1 hour, music for 2 hours.
I feel this is the best device on the market despite what the S3 lovers say... She is a beauty....
Update: I have not checked for the deathgrip issue as 90 percent of the time my phone is on 3G and I have little screen brightness adjustment bug visible when the brightness is really low.. But otherwise no issues what so ever.... I am having the HT24 model and no issues other than the deathgrip.
Click to expand...
Click to collapse
Heating issue is not a big issue, i guess, untill its safe to handle(till 45-50C)....n also, i'm a moderate user, mainly for music n camera....
can you pls tell me from where you bought your HOX(retailer n address)..
I'll checking out once again the demo model from the retailer in coming days, i'll keep you guys posted what I obvserved....

arunjnair said:
That info abt S/N was really helpful.
I talked with a retailer over here, and they informed me they are having SH25 black model in stock currently.I guess the SH25 is Chineese model...
lemme go there, once again have the demo piece in my model, gotta check all the things acco to the thread which showed "how to check HOX while buying"...
BTW what du think about SH25...??
Click to expand...
Click to collapse
SH25 should be good... i think you can go ahead and buy it.. just dont root it and use it as much as possible for a good 7 days... just in case you face any issues declare the phone DOA by going to your nearest HTC service center within 7-14 days of purchase (earlier the better).. then you can get a replacement from the store that you brought the phone from.. alternatively just ask for a credit note from the store and wait out a month for the storm to pass
Although its very unlikely that you will face any issues with the SH25 model..Good luck!

Related

BNew HOXes - build quality

Hi,
I am getting ready to buy a HOX as the S3 is not to my liking.
As we all know some of the first HOXes had build quality issues like yellowish screen spots, cracking of the outer shell and screen, and flickering.
I am wondering if HTC has successfully adressed those issues yet. Could new owners please report their build quality (please no early adopters anymore).
Please report any issues (also please report if you don't have any) and your device color (as it seems to indicate country of production).
Surely more ppl than just myself are curious to know if HTC has addressed the issues.
Thanks for your kindness in sharing your experiences.
All the best.
fuzzifikation said:
Hi,
I am getting ready to buy a HOX as the S3 is not to my liking.
As we all know some of the first HOXes had build quality issues like yellowish screen spots, cracking of the outer shell and screen, and flickering.
I am wondering if HTC has successfully adressed those issues yet. Could new owners please report their build quality (please no early adopters anymore).
Please report any issues (also please report if you don't have any) and your device color (as it seems to indicate country of production).
Surely more ppl than just myself are curious to know if HTC has addressed the issues.
Thanks for your kindness in sharing your experiences.
All the best.
Click to expand...
Click to collapse
there are more fine HOX's then defects, people with problems are more vocal then those without, if you worried don't buy either and get a different phone.
my first had a dead pixel i got 2 days after release i got a replacement on the 3rd day and it is perfect.
treebill said:
there are more fine HOX's then defects, people with problems are more vocal then those without, if you worried don't buy either and get a different phone.
my first had a dead pixel i got 2 days after release i got a replacement on the 3rd day and it is perfect.
Click to expand...
Click to collapse
thanks. I've asked because I've looked at one in a local store. It cracked and had a noticable annoying yellow spot on the screen. Also HTC had promised to address the issues. I'm just wondering how production of the devices improved...
got my HOX 11 days after the uk release and i have had no issues whatsoever. The build quality is htc standard aswell, plastic phone but damn good quality sturdy plastic lol. none of the samsung rubbish
i love my one x and nth is wrong with it its just the battery. what pisses me off is that the S3 has the same dimension a bit different and same wight just 3g difference and they have a 2100 mAh battery, what would have happened if HTC did that God !!!! im sorry im just really pissed just saw this
please make sure other than that i love the phone it works great i have nth to say more than its 99% great just battery life and if i have to recomend someone to get a phone it is the HOX for lots of reasons !!!
my answer for u is go ahead and buy the HOX its a great phone !!!
chances of a fauly one?
The build quality issues are the only thing stopping me getting one too. They are about $100 cheaper to buy on ebay than in a store (buying outright) but would be a real pain to have to ship back and forth if it was faulty. What do you think the chances would be of getting a fauly one? or worth the extra money to be able to return it the same day ?
fuzzifikation said:
Hi,
I am getting ready to buy a HOX as the S3 is not to my liking.
As we all know some of the first HOXes had build quality issues like yellowish screen spots, cracking of the outer shell and screen, and flickering.
I am wondering if HTC has successfully adressed those issues yet. Could new owners please report their build quality (please no early adopters anymore).
Please report any issues (also please report if you don't have any) and your device color (as it seems to indicate country of production).
Surely more ppl than just myself are curious to know if HTC has addressed the issues.
Thanks for your kindness in sharing your experiences.
All the best.
Click to expand...
Click to collapse
I've seen 3 different one x and they all had issues and my latest is from a newer batch and it have flickering, screen issues and a low lit back button. Most people that are happy with their handsets either are the kind that dont look for flaws or fanboys, as youve started this thread i guess youre not that kind. I think all phones have flickering in some degree but most people dont see it. The amount of faulty hoxes is way too frequent. You should listen to those who put their phones under a microscope if you want an objective opinion.
Sent from my WellcoM-A99 using XDA
kkarnaout said:
i love my one x and nth is wrong with it its just the battery. what pisses me off is that the S3 has the same dimension a bit different and same wight just 3g difference and they have a 2100 mAh battery, what would have happened if HTC did that God !!!! im sorry im just really pissed just saw this
please make sure other than that i love the phone it works great i have nth to say more than its 99% great just battery life and if i have to recomend someone to get a phone it is the HOX for lots of reasons !!!
my answer for u is go ahead and buy the HOX its a great phone !!!
Click to expand...
Click to collapse
I dont know why people keep say things like "why can company A do this but company B can't?" It makes no sense at all. Just because Motorola can make an awesome battery or S3 has a bigger battery so HTC HAS TO be able to do the same thing. Well, apparently they cant. Their technology doesnt allow them to do that, and it's ok. No need to get worked up about it. If their stuff doesn't live up to your expectations then feel free to not buy them. It's YOUR money, YOUR phone, YOUR decision.
---------- Post added at 11:15 PM ---------- Previous post was at 11:13 PM ----------
mertzi said:
I've seen 3 different one x and they all had issues and my latest is from a newer batch and it have flickering, screen issues and a low lit back button. Most people that are happy with their handsets either are the kind that dont look for flaws or fanboys, as youve started this thread i guess youre not that kind. I think all phones have flickering in some degree but most people dont see it. The amount of faulty hoxes is way too frequent. You should listen to those who put their phones under a microscope if you want an objective opinion.
Sent from my WellcoM-A99 using XDA
Click to expand...
Click to collapse
SO now the dozens of people who have faulty handsets on XDA (look at the poll) represent the market?
I got mine on release day here on the UK (5th April I think) - I've not had any issues with mine, no flickering, no spots, no creaking etc.
Sent from my Xoom using Tapatalk 2
I also got mine early, on friday before the offcial release date in germany.
My HOX is perfectly. No screen flickering, no yellow ****, screen cracking etc.
Got my UK HT23 One X on release day from Phones4U and have the flickering screen issue. I wonder if the HT24 versions have the issues people are having? Can anyone confirm this?
Mine is perfect as well
Sent from my HTC One X using Tapatalk 2
My One X is perfect(there is a chance the screen flickers and i have umpteen dead pixels but i need to borrow a microscope to make sure.) I have no creaks,rattling noises,no gaps between body and screen.I`d give it a 10/10 but downgrade it to 9/10 because i can`t get used to the volume controls on the right hand side.
I bought mine a week after release.
Sent from my Transformer Prime TF201 using xda premium
Mine is perfect. I purchased it in the first week of release in Australia. no issues with screen, casing etc. Much better than my galaxy s ii and galaxy nexus. Waiting for pure asop build though with no bugs.
Sent from my HTC One X using xda premium
Mine is perfect, I bought it on the day of release in the UK over a month ago and I haven't had a single issue.
Sent from my HTC One X using Tapatalk 2
Mine is perfect too. Mine is an SH23 model, and if you do some research you'll find very contradicting evidence of HT (Taiwanese) or SH (Chinese) models being worse. All I can say is mine has no physical defects.
louis.b said:
I dont know why people keep say things like "why can company A do this but company B can't?" It makes no sense at all. Just because Motorola can make an awesome battery or S3 has a bigger battery so HTC HAS TO be able to do the same thing. Well, apparently they cant. Their technology doesnt allow them to do that, and it's ok. No need to get worked up about it. If their stuff doesn't live up to your expectations then feel free to not buy them. It's YOUR money, YOUR phone, YOUR decision.
Click to expand...
Click to collapse
true respect ur idea again not my point coz i said the phone is great and i would recommend it as is!!!! just saying some love my friend hehe
Thanks for the replies so far. It seems as if there are mainly first adopters, here as most ppl who have replied so far have bought their phone in the first week of release. That is to be expected, in this forum, I guess. But...
Has anyone bought one recently? like, say, in May?
fuzzifikation said:
Thanks for the replies so far. It seems as if there are mainly first adopters, here as most ppl who have replied so far have bought their phone in the first week of release. That is to be expected, in this forum, I guess. But...
Has anyone bought one recently? like, say, in May?
Click to expand...
Click to collapse
yes my latest is ht24 and got it wedneysday and it is ****. it has this, really really noticeable, http://youtu.be/Dl1X37IyzdA
you should read the threads related to all the issues, not the happy-happy-threads cause they are subjective. its more frequent than some want you to believe. and I REALLY want to like this phone as everything besides build issues is great.
bigdyl69 said:
Got my UK HT23 One X on release day from Phones4U and have the flickering screen issue. I wonder if the HT24 versions have the issues people are having? Can anyone confirm this?
Click to expand...
Click to collapse
I got two HT243 phones one after the other, the first on the 17th of April, had a yellow band on the top left of the screen, a small gap on the left with the associated creacks and flex and the deal killer, Wi-Fi connectivity issues.
After 4 days, gave up and had it exchanged - the next was and still is perfect. Ten days after I got it, I unlocked it and am now experimenting with custom Roms.
This is my 5th HTC handset in as many years, all lived and worked in perfect state untill they got sold. I am confident my HOX will live up to the expectations.
The only drawback I really find is the battery, indeed, as this is a device that craves to be used, it's unexplainable, but I feel I cannot let it down. Bear in mind it's my fourth week with it already. Htc should have given us the option for a replaceable power pack.
So I suggest you get your unit from a retail store, so that you can examine the device beforehand, at least for the physical defects described on this forum.
.... Or make sure you have a later model HT245... HT25...
Sent from my HTC One X using XDA

[Q] Once bitten twice shy - should I get the S3?

HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
You should stick with HOX in my opinion you were just extremely unlucky on the first two, if you're used to HTC phones you are going to miss a lot of features and sense if you go for the S3.
silenced3 said:
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
Click to expand...
Click to collapse
Lol had the same dilemma after my first HOX had the screen flex issue.
But samsung service sucks here so i decided to give HOX another go, Fortunately for me the replacement seems perfect with only the rattle sound being an issue/, But i heard its quite normal in all smartphones so i am happy now
get another HOX you wont regret it.
It's a no brainer.. the S3 sucks....
hmmm
i just love sense too much... i'd try again.
i'm an htc-addict.
but: you have to make this choice, we can't help you. why don't you try a S3 in store and see if you like it?
go into the store and get a third one..and before you do read this thread so you know what to look out for so you get the perfect one
silenced3 said:
HTC One X owner from India..big fan of HTC products..until now.
After several weeks of careful deliberation I decided to buy the infamous HTC One X, brushing aside the wide variety of build defects being reported all over the internet.
The first time around I discovered the damned WiFi issue and immediately got a DOA certificate from HTC. Got my replacement HOX this Saturday, a brand new piece, and foolishly enough I didn't check the phone at the store. I also had the option of buying an S3 but decided to settle with a HOX (because of my loyalty to HTC)
Later I realized that the display has a big yellow spot on the top and a glaring black spot (both clearly visible on a white background) right in the center of the screen. Rushed back to the store and got another DOA certificate.
My dilemma is - should I trust HTC the third time around? I really want to, despite the nightmare I have faced, but is it worth it? Should I just get the freaking S3?
Click to expand...
Click to collapse
Thanks guys..well the unanimous opinion here seems to be in favor of the HoX. I am quite keen to give HTC one more shot so I've decided to wait till a new batch comes in (the one that gave me trouble was the SH24LW). I have also written to HTC Asia customer grievances. Let's see what they have to say about it.
The funny thing is when I went to the service center today I met 4 people there with issues ranging from WiFi to overheating and display problems. I spoke to these folks and they were all intermediate to advanced users. What I really feel enraged about is the fact that an average or novice user who buys this device is never going to notice all these issue and end up owning a substandard product that's going to give him problem in the longer run.
Its not everyday you buy such an expensive device and the least you would expect is to get some promise of quality from a global giant like HTC.
Goku80 said:
go into the store and get a third one..and before you do read this thread so you know what to look out for so you get the perfect one
Click to expand...
Click to collapse
You see the problem here is that you have to buy the device first before you can break the seal and have a look inside.. and once you do that you inadvertently end up buying the device.. which means if theres a defect you go to the service center, which is about 10 miles from the store, and get a DOA certificate.. then come back all the way round and replace the phone. My cost of ownership of this phone has already surpassed the original price by 50$. Not to mention the 2 days of productivity lost at work!
BigFatTony said:
i just love sense too much... i'd try again.
i'm an htc-addict.
but: you have to make this choice, we can't help you. why don't you try a S3 in store and see if you like it?
Click to expand...
Click to collapse
I did try the S3 the first time I went to buy the HoX and I didnt like it one bit. It crossed my mind when I went back to the store to get my first replacement and I had a look at the S3 for a good 20 minutes before walking out with another HoX. Now I have another chance so I just wanted everyone's opinion here.
Thanks!
silenced3 said:
You see the problem here is that you have to buy the device first before you can break the seal and have a look inside.. and once you do that you inadvertently end up buying the device.. which means if theres a defect you go to the service center, which is about 10 miles from the store, and get a DOA certificate.. then come back all the way round and replace the phone. My cost of ownership of this phone has already surpassed the original price by 50$. Not to mention the 2 days of productivity lost at work!
Click to expand...
Click to collapse
do you not have the seven day return policy? so say if you are not happy with the handset you got that 7 day window to return it?
that is what we have over here in the UK and makes life a lot easier specially for those who can not make their mind up.
anyways you can still use the guide and ask these questions at the store were you purchase the phone and that way you can have a peace of mind about it if the employees are helpful that is and answer your questions
Goku80 said:
do you not have the seven day return policy? so say if you are not happy with the handset you got that 7 day window to return it?
that is what we have over here in the UK and makes life a lot easier specially for those who can not make their mind up.
anyways you can still use the guide and ask these questions at the store were you purchase the phone and that way you can have a peace of mind about it if the employees are helpful that is and answer your questions
Click to expand...
Click to collapse
Unfortunately, we enjoy no such privilege here. The store just retails the product and if you face a problem you have to approach the manufacturer directly.
As for asking questions at the store - here's an interesting story for you. When I informed the salesman about the overheating problem he asked me to use headphones instead
Then I showed him the display issue and he asked me not to open apps with a white background. At the HTC service center I overheard the engineer tell a customer that he cant use headphones other than the ones bundled with the phone otherwise the phone's warranty will be voided. I gave him such a look that he mellowed down and gave up on that logic.
silenced3 said:
Unfortunately, we enjoy no such privilege here. The store just retails the product and if you face a problem you have to approach the manufacturer directly.
As for asking questions at the store - here's an interesting story for you. When I informed the salesman about the overheating problem he asked me to use headphones instead
Then I showed him the display issue and he asked me not to open apps with a white background. At the HTC service center I overheard the engineer tell a customer that he cant use headphones other than the ones bundled with the phone otherwise the phone's warranty will be voided. I gave him such a look that he mellowed down and gave up on that logic.
Click to expand...
Click to collapse
now that is an interesting story. you should keep me posted with what decision you go for then my friend.
i can say so far that i might of had 3 replacements but those 3 phones i never had any issues with regarding wifi or signal issues.
Goku80 said:
now that is an interesting story. you should keep me posted with what decision you go for then my friend.
i can say so far that i might of had 3 replacements but those 3 phones i never had any issues with regarding wifi or signal issues.
Click to expand...
Click to collapse
Ain't giving up just yet. Will keep you posted on the latest. Thanks for your tips.
silenced3 said:
Ain't giving up just yet. Will keep you posted on the latest. Thanks for your tips.
Click to expand...
Click to collapse
no probs...hope you go for the one x mate as this phone is a beauty...once you get a perfect one which after a few months now the QC should be better you will just be amazed by the screen
This is India dude..I wouldn't be surprised if the engineers at the service center are unaware of even the screen resolution of one x..happened with me at Samsung's service center..guy told me that s2 n Note have exactly the same resolution..so don't rely on their judgement..just check that the phone is from the latest lot ie either HT25 or 26 or SH series..I would recommend that u go with HT series which stands for manufactured in Taiwan..mine is a real early Taiwan build of March and its flawless in every department..
Sent from my HTC One X using xda premium
Go the S3. Had all 3 versions and never had to return one.
Sent from my GT-I9300 using xda premium
LakshayX said:
This is India dude..I wouldn't be surprised if the engineers at the service center are unaware of even the screen resolution of one x..happened with me at Samsung's service center..guy told me that s2 n Note have exactly the same resolution..so don't rely on their judgement..just check that the phone is from the latest lot ie either HT25 or 26 or SH series..I would recommend that u go with HT series which stands for manufactured in Taiwan..mine is a real early Taiwan build of March and its flawless in every department..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Both phones were SH24. Didn't find a single SH25/26 here (Bombay) let along a HT.
Me too using ht version and I am from India . Just go for one more hox . You will get a good one. My prayers for you.
Gs3 sucks , I had given a try. Even if you buy s3 you will sell it . Even faulty hox is better than the proper s3.
You will get good one.
Sent from my HTC One X using Tapatalk 2
My first android phone I have been lucky the only thing I can find wrong with mine is that it makes a hissing noise when recording in 1080p I just turn off stereo and records fine no hiss. If I was in your shoes 2 faulty devices I would diff go for the sgs3 that many f ups is unexceptable
Sent from my HTC One X using xda premium
silenced3 said:
Thanks guys..well the unanimous opinion here seems to be in favor of the HoX. I am quite keen to give HTC one more shot so I've decided to wait till a new batch comes in (the one that gave me trouble was the SH24LW). I have also written to HTC Asia customer grievances. Let's see what they have to say about it.
The funny thing is when I went to the service center today I met 4 people there with issues ranging from WiFi to overheating and display problems. I spoke to these folks and they were all intermediate to advanced users. What I really feel enraged about is the fact that an average or novice user who buys this device is never going to notice all these issue and end up owning a substandard product that's going to give him problem in the longer run.
Its not everyday you buy such an expensive device and the least you would expect is to get some promise of quality from a global giant like HTC.
Click to expand...
Click to collapse
This is a One x forum, of course the unanimous opinion is going to be in favor of the One X. I always tell people who ask which one they should pick that they should base their choice on what they prefer in their phone. Both are the best on the market right now but depends if you like slcd screens or AMOLED technology, if you need a lot of storage, if you're attracted to the beautiful body of the phone, sense or touchwiz, battery life ect... You search what you want in your phone and pick which one to go with.
---------- Post added at 07:46 PM ---------- Previous post was at 07:44 PM ----------
Goku80 said:
no probs...hope you go for the one x mate as this phone is a beauty...once you get a perfect one which after a few months now the QC should be better you will just be amazed by the screen
Click to expand...
Click to collapse
I do agree on this, lots of users had/ have issues with the one x, I happen to be one of the lucky people without any issues whatsoever and its been great. But again both phones are great so just make sure you know what you're looking for in a phone OP.

Buying a ONE X

Hi everyone!
I'm a LG O3D user (with great regrets...) and I have the possibility of a (almost) new ONE X, unbranded for €300.
I know that every phone as its issues, and I've read the foruns in search of those issues in the ONE X, but wanted to have a deeper insight on the everyday life with this one.
I really like HTC and having owned a Hero, and knowing the support (at least here in Pt) is good, I'm really thinking of it.
Thank you very much!
I have had no problems with my One X, but from what I have read there are a few things you should check out before buying.
Check the wi-fi signal, GPS signal consistancy.
I think those 2 are the most common problems and the most annoying ones. I read also something about a gap between the screen and case, but not sure about it.
All of those can be checked out easily (10-20 minutes) before buying, so make sure you do that! You would not want to shell out 300 to find out wi-fi does not work, or you GPS is incredibly inacurate.
Thanks for the info!
I'm testing it tomorow or the day after.
Whats your thoughts on the battery life?
HyBry said:
I have had no problems with my One X, but from what I have read there are a few things you should check out before buying.
Check the wi-fi signal, GPS signal consistancy.
I think those 2 are the most common problems and the most annoying ones. I read also something about a gap between the screen and case, but not sure about it.
All of those can be checked out easily (10-20 minutes) before buying, so make sure you do that! You would not want to shell out 300 to find out wi-fi does not work, or you GPS is incredibly inacurate.
Click to expand...
Click to collapse
Battery Life
Mouselik said:
Thanks for the info!
I'm testing it tomorow or the day after.
Whats your thoughts on the battery life?
Click to expand...
Click to collapse
Battery life is surprisingly good for me. After the first couple days i easily get over 12 hours before reaching 20%. Must say i love that the phone drains almost no battery when listening to music in my experiences.
HyBry said:
I have had no problems with my One X, but from what I have read there are a few things you should check out before buying.
Check the wi-fi signal, GPS signal consistancy.
I think those 2 are the most common problems and the most annoying ones. I read also something about a gap between the screen and case, but not sure about it.
All of those can be checked out easily (10-20 minutes) before buying, so make sure you do that! You would not want to shell out 300 to find out wi-fi does not work, or you GPS is incredibly inacurate.
Click to expand...
Click to collapse
The wifi issue normally doesnt substantiate until a couple of weeks in use, and so does the screen flickering issue. So far popular know issues include:
1) Bad battery life (~ 2 hr of screen time)
2) Over heating after 5-10minutes in use
3) GPS issue
4) Screen flex issue
5) Screen flickering (mostly solved)
6) Antenna issue
7) 3G connection
8) Gaps
9) Sense issues
And before you buy this you should pray to your lucky star that you wont get a dud one. I've seen people on this forum going thru so much stress w HTC and this phone.
Battery life there are days I think not bad and on others I ask myself what the hell? Despite having my phone for around 4 or 5 months I still do notice drops of 3-5% in battery life. I can't really make my mind up for this device. I can't tell if htc is going to improve anything on this device anymore or if that's just as good as it gets. It'll be best if you just end up expecting nothing from HTC. That will save you from having expectations that wont be met anyway.
Edit: by the way there is a battery life thread with a trillion posts in it. Just open it and come up with a conclusion yourself. Be warned though, you might see people with around 5 to 6 hours of screen time which seems really questionable to me. I would say the people posting screen times of anywhere between 2 to 4 hours 30 minutes screen time are legit.
Sent from my HTC One X using xda app-developers app
Well, I come from the LG world of not giving a Sh!t about costumers...
How's the HTC support treating those cases?
You think it is a bad buy?
averygagaanroid said:
The wifi issue normally doesnt substantiate until a couple of weeks in use, and so does the screen flickering issue. So far popular know issues include:
1) Bad battery life (~ 2 hr of screen time)
2) Over heating after 5-10minutes in use
3) GPS issue
4) Screen flex issue
5) Screen flickering (mostly solved)
6) Antenna issue
7) 3G connection
8) Gaps
9) Sense issues
And before you buy this you should pray to your lucky star that you wont get a dud one. I've seen people on this forum going thru so much stress w HTC and this phone.
Click to expand...
Click to collapse
One X user (Tegra version) since one week. Switched to the CM10 preview this weekend. Very good phone, battery life is on par with the rest. If you check the points mentioned above (also make sure the power and volume buttons are responsive), that sounds like a good deal. ROM community is very active, JB support already almost flawless. Also, the screen is the best I have seen on a phone so far.
Mouselik said:
Well, I come from the LG world of not giving a Sh!t about costumers...
How's the HTC support treating those cases?
You think it is a bad buy?
Click to expand...
Click to collapse
Just go get a sgs3. You can expect a crappy design plus a display not as nice as the one x in my opinion. But you also get to have a better performance, little to no lag, much better battery life.probably less hardware faults etc. (You at least know what you can expect and you actually get it)
Sent from my HTC One X using xda app-developers app
Mouselik said:
Well, I come from the LG world of not giving a Sh!t about costumers...
How's the HTC support treating those cases?
You think it is a bad buy?
Click to expand...
Click to collapse
Honestly I think HTC has been playing the blame games and time buying strategies to the extent of ignoring customers and treating like crap. But still better than LG as far as I have known. And as someone has said, if you want a better chance of getting a drama free phone better get the SGS3, as much as I hate Samsung. But you're not gonna have that beautiful hardware and AMAZING screen (funny how i say this since I dont own it lol).
This is a co-worker who's selling its ONE X, so no S3 option for me...
I'm having a lot of trouble in knowing what to focus on, because from what I see (read), there are issues (as with every single phone), and I think the important part is the support by HTC being good.
On that point (HTC support), what do you think? Any experience with them?
shadehh said:
Just go get a sgs3. You can expect a crappy design plus a display not as nice as the one x in my opinion. But you also get to have a better performance, little to no lag, much better battery life.probably less hardware faults etc. (You at least know what you can expect and you actually get it)
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Mouselik said:
This is a co-worker who's selling its ONE X, so no S3 option for me...
I'm having a lot of trouble in knowing what to focus on, because from what I see (read), there are issues (as with every single phone), and I think the important part is the support by HTC being good.
On that point (HTC support), what do you think? Any experience with them?
Click to expand...
Click to collapse
Long term htc users: "HTC supporrt is great, they might lack a little at first, but sooner or later(probably they mean later) they will just nail the update properly and it will all function nicely."
first time HTC user(myself): i've yet to see any of the support and i honestly feel like i'm not in good hands but i'm still open for them to prove it. The only reason i haven't completely given up on htc is because of the people who have been with htc for a much longer time. They seem to have a much different opinion of HTC and their updates and what not.
Oh yeah, not to forget, rooting/flashing can void your warranty *HIGH FIVE*
in my opinion to have your HOX function properly, you're gonna want to root.
edit: since it's a co-worker you're probably going to be getting it cheaper, right? Which will probably make the OneX more worthy of its price.
First thing you're going to want to do is check if his bootloader says "unlocked" or "relocked" or "locked" - this would make it possible for you to lower the price and get it even cheaper
Well on the update point, I think LG just trumps every single brand on the market... They simple don't give us any... LOL
Regarding the list of possible issues, do you think it can be easily observed? or its more of a wear-by-time kind of thing?
shadehh said:
Long term htc users: "HTC supporrt is great, they might lack a little at first, but sooner or later(probably they mean later) they will just nail the update properly and it will all function nicely."
first time HTC user(myself): i've yet to see any of the support and i honestly feel like i'm not in good hands but i'm still open for them to prove it. The only reason i haven't completely given up on htc is because of the people who have been using htc for a much longer time , they seem to have a much different opinion of HTC and their updates and what not.
Oh yeah, not to forget, rooting/flashing can void your warranty *HIGH FIVE*
in my opinion to have your HOX function properly, you're gonna want to root.
edit: since it's a co-worker you're probably going to be getting it cheaper, right? Which will probably make the OneX more worthy of its price.
First thing you're going to want to do is check if his bootloader says "unlocked" or "relocked" or "locked" - this would make it possible for you to lower the price and get it even cheaper
Click to expand...
Click to collapse
Mouselik said:
Well on the update point, I think LG just trumps every single brand on the market... They simple don't give us any... LOL
Regarding the list of possible issues, do you think it can be easily observed? or its more of a wear-by-time kind of thing?
Click to expand...
Click to collapse
Honestly! When i got this phone i was the happiest person on earth until i noticed a few problems here and there and this just ruined the overall user experience. There's something about this phone that tells me i want to keep it. Design is gorgeous, sometimes i just turn the phone around just to admire the awesome look of how it's built. When the problems start to pile up, however, you get really unsatisfied.
With later batches i heard the phone is supposed to be pretty good and problem-free. I believe the main issues that you won't see immediately is the WLAN issue and maybe a bit of a screen gap. Haven't really been hearing much of the flicker issues anymore.
How to notice the WiFi issue i'd suggest a google search or for you to look around @ xda forums. I don't really feel like explaining it. Actually, youtube should help you in this case --> http://www.youtube.com/watch?v=rKCJ4Ab2tIo
Well, being a smartphone user for some time, I can relate with that feeling...
I'm going to buy it, sell my O3D, and may the gods of smartphone be with me!
Thank you so much for your help.
P.S. It will cost me €300, being that here in Pt, a new unlocked one costs €700...
shadehh said:
Honestly! When i got this phone i was the happiest person on earth until i noticed a few problems here and there and this just ruined the overall user experience. There's something about this phone that tells me i want to keep it. Design is gorgeous, sometimes i just turn the phone around just to admire the awesome look of how it's built. When the problems start to pile up, however, you get really unsatisfied.
With later batches i heard the phone is supposed to be pretty good and problem-free. I believe the main issues that you won't see immediately is the WLAN issue and maybe a bit of a screen gap. Haven't really been hearing much of the flicker issues anymore.
How to notice the WiFi issue i'd suggest a google search or for you to look around @ xda forums. I don't really feel like explaining it. Actually, youtube should help you in this case --> http://www.youtube.com/watch?v=rKCJ4Ab2tIo
Click to expand...
Click to collapse
Mouselik said:
Well, being a smartphone user for some time, I can relate with that feeling...
I'm going to buy it, sell my O3D, and may the gods of smartphone be with me!
Thank you so much for your help.
P.S. It will cost me €300, being that here in Pt, a new unlocked one costs €700...
Click to expand...
Click to collapse
In this case, the phone is well worth it's price. Had you stated that in the beginning i think no one here would have even wanted to start a discussion
Hehe. It was my jedi mind trick to allure you guys to the discussion!
shadehh said:
In this case, the phone is well worth it's price. Had you stated that in the beginning i think no one here would have even wanted to start a discussion
Click to expand...
Click to collapse
I wouldn't worry too much about it, anything that goes wrong will be covered by the warranty anway.
Mouselik said:
Hi everyone!
I'm a LG O3D user (with great regrets...) and I have the possibility of a (almost) new ONE X, unbranded for €300.
I know that every phone as its issues, and I've read the foruns in search of those issues in the ONE X, but wanted to have a deeper insight on the everyday life with this one.
I really like HTC and having owned a Hero, and knowing the support (at least here in Pt) is good, I'm really thinking of it.
Thank you very much!
Click to expand...
Click to collapse
Buying a new one will have less chances of defects, as new models are more bugfree
Sent from my HTC One X using xda premium
Well,
The seller (co-worker and friend) reports none of the liste issues. No wi-fi problem, no screen problem, and general usage with no hick-ups.
Is used it for about a month. And, furtunatly for me, he's more of an iPhone guy hehe
theDroidfanatic said:
Buying a new one will have less chances of defects, as new models are more bugfree
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse

My 10th replacement phone.

Ok,
I just to share my pain with you guys. I keep reading you guys on the HOX update thread. I reckon by the time I get a phone without fault, it'll come with Jellybean straight out of the box.
I'm with Carphone Warehouse.
They are brilliant at arranging a swap. But, not so good at sending me a working phone it seems. I'll spare you the details about the issues, but they have all been genuine.
Spoke to a manager today, who said to send the phone to their office, and they will have a look at it. And they will inspect my replacement before they send it out.
However, I'm on the second month of my new contract now, and it's basically 2 months without the phone I ordered. I don't see the point in kicking off over the phone, as most of the time, they don't really have the authority to do much. Plus, it's no good for the blood pressure if you end up arguing with a jerk.
Far better to take your time and write a letter to head office, spelling out all the issues, the timeline and what you want as a resolution. And then sleep on it. Edit it, and sleep on it again before sending it.
If you were me, what would you ask them for? (apart from a working phone, but hopefully that is in the bag if they truly are going to inspect it)
I don't mind stupid comments as long as you give a sensible one as well. I could do with some light relief.
If you were me, what would you ask them for?
a galaxy s3 and be done with it, flawless first time
oh and it being a better phone will be a bonus to
it took me 3 one x's to get a decent one, gave that to the missus and got a gs3, its a much better phone
Your 2 months line rental back at a minimum
Sent from my VegaComb using XDA Premium HD app
If you just want a phone ask if you can swap for a gs3(I had this option and didn't go for it because I don't find the gs3 better than the one x). If you still want a one x, let then let you pick it up in-store, maybe let you into the store room and puck the box personally. Even say if you can get the one x+ for free when it comes out
Sent from my HTC One X using xda premium
oliseo said:
Ok,
I just to share my pain with you guys. I keep reading you guys on the HOX update thread. I reckon by the time I get a phone without fault, it'll come with Jellybean straight out of the box.
I'm with Carphone Warehouse.
They are brilliant at arranging a swap. But, not so good at sending me a working phone it seems. I'll spare you the details about the issues, but they have all been genuine.
Spoke to a manager today, who said to send the phone to their office, and they will have a look at it. And they will inspect my replacement before they send it out.
However, I'm on the second month of my new contract now, and it's basically 2 months without the phone I ordered. I don't see the point in kicking off over the phone, as most of the time, they don't really have the authority to do much. Plus, it's no good for the blood pressure if you end up arguing with a jerk.
Far better to take your time and write a letter to head office, spelling out all the issues, the timeline and what you want as a resolution. And then sleep on it. Edit it, and sleep on it again before sending it.
If you were me, what would you ask them for? (apart from a working phone, but hopefully that is in the bag if they truly are going to inspect it)
I don't mind stupid comments as long as you give a sensible one as well. I could do with some light relief.
Click to expand...
Click to collapse
I would wonder why I wouldn't ask for a different phone after the third or fourth time.
Edit: Just pulled up reviews for CPW. They kinda suck if you look at their reviews. Perhaps it's not the phone, but who you've gotten 10 phones from.
apallohadas said:
I would wonder why I wouldn't ask for a different phone after the third or fourth time.
Click to expand...
Click to collapse
Yes, they did offer me the SG3.
I don't like the screen. Nor the dialler. Or the design.
As for why I different ask for a different phone.
Kind of like those situations where you're waiting for a bus. And you've been waiting that long, you could have walked, but didn't, because you knew the next one would be here in a minute.
I've spoken to them, and if they don't send me out a working phone, without flaws, then I will be getting an SG3.
(but then, whose to say I won't have the same issues with the SG3!! I might just be one of those really unlucky SOB's...)
I mean, given probability, you would have thought that by the 8th one, I would have got a working one.
What I don't want to do, is end up over on the SG3 forum, with the same title, except it saying
My 10th replacement SG3.
And 4 months into my contract.
Yes, you're right. Definitely the 2 months line rental.
You have my sympathy, it took me 4 replacements on the 3 network to get a usable phone and I thought I had it bad, you're doing well not to lose it, sounds like Carphone Warehoue are being decent at least with swapping them out each time rather than a repair.
Then again, with 3 i'm still on 1.28 with bugs galore so it's still not 100%. I would definitely be asking for the 2 months back as you haven't had the benefit of the service you're paying for. I really would have thought HTC would have these problems sorted by now, I'm very surprised.
I would probably at this point even ask for a refund, hold out a month or two and maybe either try again or opt for another phone if something else you fancied came along.
If they are going to check out the new replacement first, maybe give them this chance and then consider your options. Good luck!
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
Laurentius26 said:
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
Click to expand...
Click to collapse
I'd have gone through two. Maybe three. But ten? Unless there was a bad run and CPW got all of them the odds of getting that many defective devices in a row are astronomical. Early in the launch when the One X was at its worst the "perfect vs. non-perfect poll" showed 70% declared perfect by their owners. Out of ten that's seven that were fault free. OP, you seem to have bad karma with the One X. I'd suggest not tempting the gods any longer and finding a substitute.
I also say total crap,
Carphone warehouse wouldn't even replace it 10 times, they would have offered a different phone or scrapped the contract long before now.
I've had one HOX, (release day 5th april)
The one I'm using now is the same phone, it's faultless.
Oh, and I got it from Carphone Warehouse.
Sent from my HTC One X using Tapatalk 2
Laurentius26 said:
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
Click to expand...
Click to collapse
So true :good:
Op hasn't mentioned what the "fault or flaw" is that he has experienced. Utter Bull crap if you ask me.
I feel so sorry for htc...because of these people that send their phones back for a creaking screen or flashing lcd's bla bla bla. It is breaking htc to the point of needing a bail-out from the Taiwanese Banks!
I've owned my One X since May and experienced all of the bugs that have been discussed in these forums but I never gave up on her, she's been wonderful to me. Luckily I don't have any hardware defects and accept that she is what she is a hot & sexy and occasionally sometimes difficult to be with. But I love my One X to the end.
Sorry for the rant but really come on 10 returns?? Why didn't you switch service providers after the 3rd return? And next time tell us what flaw's you were experiencing other wise we'll just think you're talking utter crap...end
Well I have just received my fifth replacement (First four because of GPS issues), and this one I found, to my dismay, has a faulty touch screen. I.e. the top third of the screen doesn't register any touch, and I can't drag notification bar down, or search for apps in Play Store etc etc.
This one was FROM HTC.... ugh
Wow 10 replacements does sound bad indeed. Maybe you are just to picky, or they keep sending you the same phone
i got mine since it came out. The only problem with it is the creacking on the left side. It does seem annoying sometimes but not enough to start bugging htc or complain about sh*t quality. I love my phone as it is. Theres nothing perfect in this world
tadas_max said:
Wow 10 replacements does sound bad indeed. Maybe you are just to picky, or they keep sending you the same phone
i got mine since it came out. The only problem with it is the creacking on the left side. It does seem annoying sometimes but not enough to start bugging htc or complain about sh*t quality. I love my phone as it is. Theres nothing perfect in this world
Click to expand...
Click to collapse
Yea mine also seems to have that issue and the light leak at the bottom on a black screen, but it's not enough for me to send it back. I only had one issue with the phone after I got it and that was a faulty SIM card, but my Service provider, MTN Just swapped it the next day. I love my phone and am running JB ROM now. it makes all the difference. 10 swaps seems like a picky user or you must have been a terrible person in your previous life.
Maximus78 said:
So true :good:
Op hasn't mentioned what the "fault or flaw" is that he has experienced. Utter Bull crap if you ask me.
I feel so sorry for htc...because of these people that send their phones back for a creaking screen or flashing lcd's bla bla bla. It is breaking htc to the point of needing a bail-out from the Taiwanese Banks!
I've owned my One X since May and experienced all of the bugs that have been discussed in these forums but I never gave up on her, she's been wonderful to me. Luckily I don't have any hardware defects and accept that she is what she is a hot & sexy and occasionally sometimes difficult to be with. But I love my One X to the end.
Sorry for the rant but really come on 10 returns?? Why didn't you switch service providers after the 3rd return? And next time tell us what flaw's you were experiencing other wise we'll just think you're talking utter crap...end
Click to expand...
Click to collapse
Well just so you know HTC/retailers/carriers dont just keep the returned phones. They resell them to other customers in different manners depending on how honest the party is. HTC is having financial problems because people just dont buy their phones to begin with. I just started working at a phone store and the people there push the SGS3 like crazy and customers just ask about IP4S )
And just because you like the ideal design/ concept/ the brand doesnt make the messy production acceptable. Idk about other major Android phone releases, but I've seen so many people who had to swap A COUPLE OF times just to get a decent one. That was a bit shocking. And I've seen people who claimed to have a perfect handset in the beginning now have issues with the wifi-antenna. SO just a reminder for those of you HTC police, before chastising the disgruntled customers, think about karma. Your perfect phones may be the next one in the line to be sent back to customer service and I'll be eagerly waiting for the story about your experience with HTC repair, especially those you that live in the UK.
PS: Just to say preemptively that Im not a Samsung/ Apple/ Sony fan boy. HTC is still my most favourite Android manufacturer but that doesnt mean I need to suck up to their horrendous quality control.
i call bull **** 10 phones u are either the unluckiest person alive or your trolling
Please, I wanna c a picture of ur face. Please.
Enviado desde mi HTC One X
@ averygagaanroid I totally agree with you.
My personal experience with htc thus far has been exceptional and the three gorgeous phone's I've owned from them in the last 5-6 years have been a Hero, Desire and One X and yes a have found bugs but I was patient enough and now I still have these perfect working phone's now.
I only hope that htc pull's through these hard times and comes out stronger because I will be buying my next phone from htc in the next 18 months.
What network are you working for?
Maximus78 said:
@ averygagaanroid I totally agree with you.
My personal experience with htc thus far has been exceptional and the three gorgeous phone's I've owned from them in the last 5-6 years have been a Hero, Desire and One X and yes a have found bugs but I was patient enough and now I still have these perfect working phone's now.
I only hope that htc pull's through these hard times and comes out stronger because I will be buying my next phone from htc in the next 18 months.
What network are you working for?
Click to expand...
Click to collapse
Optus and Virgin in Australia.
i work at CPW, please P/M me a customer number or transaction number for any of the 10 exchanges so that i can confirm/refute your claims for all these fine people

HTC One X potential issues?

Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Hyflex said:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Click to expand...
Click to collapse
use search and you will find everything you need...
Hyflex said:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Click to expand...
Click to collapse
Personally I think the One x is the best phone around at the moment and have been more than happy with my choice of mobile, for some mixed reviews have a read through this thread and post back your thoughts
http://forum.xda-developers.com/showthread.php?t=1821976
matt95 said:
use search and you will find everything you need...
Click to expand...
Click to collapse
I do use and did use search but was unable to find anything what sufficed my needs.
McBeaker said:
Personally I think the One x is the best phone around at the moment and have been more than happy with my choice of mobile, for some mixed reviews have a read through this thread and post back your thoughts
Click to expand...
Click to collapse
That was quite a read and looks promising, I do see some posts what are a bit of a second thought but I'm not sure if they're iphone fanboys.
- GPS?
- Wi-Fi?
- Screen Flickering? (Seen this one quite a few times on the internet)
- Overheating (Seen this one a lot too)
Hyflex said:
I do use and did use search but was unable to find anything what sufficed my needs.
That was quite a read and looks promising, I do see some posts what are a bit of a second thought but I'm not sure if they're iphone fanboys.
- GPS?
- Wi-Fi?
- Screen Flickering? (Seen this one quite a few times on the internet)
- Overheating (Seen this one a lot too)
Click to expand...
Click to collapse
every phone is different, someone is facing dead digitizer, someone wifi iussue (i also faced this too), i do not have overheating and sceend flickering should be gone in the newer one x thanks to ota updates
Hyflex said:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Click to expand...
Click to collapse
Hi. I have had iphone 3gs, iphone 4, iphone 4s, galaxy s2 and now HOX and it is the best I of all those (it was kind of lousy at software at the start , laggy and awful battery) but the recent upgrades have made it super smooth and very decent battery wise. Hands down has the best screen ever, easily beating the Galaxy S3 and beating the iphone 4s by a hair (better whites IMHO). The phone is super smooth, screen is AMAZING, gps works great, is stylish.
However, make sure you can easily return your phone in case some of these show up :
- Weak wifi signal, know production issue on early batches, it is a design flaw.
- Yellow spots on screen
- Flickering on screen
I think those are the most common issues you might face. If you think a return/exchange will be difficult, I would advise you buy the SHS3 or iphone 5.
What potential issues (that has not been mentioned already on the board) would you like to have mentioned to suffice your need?
Hyflex said:
I do use and did use search but was unable to find anything what sufficed my needs.
Click to expand...
Click to collapse
matt95 said:
every phone is different, someone is facing dead digitizer, someone wifi iussue (i also faced this too), i do not have overheating and sceend flickering should be gone in the newer one x thanks to ota updates
Click to expand...
Click to collapse
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Garoto1973 said:
Hi. I have had iphone 3gs, iphone 4, iphone 4s, galaxy s2 and now HOX and it is the best I of all those (it was kind of lousy at software at the start , laggy and awful battery) but the recent upgrades have made it super smooth and very decent battery wise. Hands down has the best screen ever, easily beating the Galaxy S3 and beating the iphone 4s by a hair (better whites IMHO). The phone is super smooth, screen is AMAZING, gps works great, is stylish.
However, make sure you can easily return your phone in case some of these show up :
- Weak wifi signal, know production issue on early batches, it is a design flaw.
- Yellow spots on screen
- Flickering on screen
I think those are the most common issues you might face. If you think a return/exchange will be difficult, I would advise you buy the SHS3 or iphone 5.
Click to expand...
Click to collapse
Thank you very much for your lovely reply, the yellow spots and flickering wouldn't bother me that much but a weak-wifi would be a problem as I'd be using wi-fi a hell of a lot, however you mention it was in early batches so I would assume it wouldn't be the case in a newly purchased one but yeah warranty returns/exchanges would be fine so I could get them resolved fairly easy.
You might of just convinced me to buy a HTC One X
Hyflex said:
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Thank you very much for your lovely reply, the yellow spots and flickering wouldn't bother me that much but a weak-wifi would be a problem as I'd be using wi-fi a hell of a lot, however you mention it was in early batches so I would assume it wouldn't be the case in a newly purchased one but yeah warranty returns/exchanges would be fine so I could get them resolved fairly easy.
You might of just convinced me to buy a HTC One X
Click to expand...
Click to collapse
Wifi is normal, it weakens when you block the edge on top of the phone with your hand. Normally it is good
Sent from my HTC One X using xda premium
That's why I'm asking this question.
You will get the same answers as are already mentioned so many times.
Hyflex said:
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Click to expand...
Click to collapse
Laurentius26 said:
What potential issues (that has not been mentioned already on the board) would you like to have mentioned to suffice your need?
Click to expand...
Click to collapse
I think all issues software wise have been fixed with the 2.17 update, the only thing that's left ,I mean if you develop the fault, is Wi-Fi signal for me it got weaker couple of metres from modem and the gap that the screen has where dust is gathering,I send it to repair , should get to repair center today, believe me or not I had 4 hoxes , all were faulty which pissed me off big time , so switched to gs3 but missed the hox after 1 month ,so I bought another one and guess what ? It has the issues mentioned above ,I like to think that I'm unlucky but I think the problems with hox are widespread and HTC should have done the descent thing and issue a recall
AboulSAM said:
Wifi is normal, it weakens when you block the edge on top of the phone with your hand. Normally it is good
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I see, I just didn't want a device with massive drop offs in wi-fi strength.
Laurentius26 said:
That's why I'm asking this question.
You will get the same answers as are already mentioned so many times.
Click to expand...
Click to collapse
True, but it looks like I'm sold on the One X already.
atrako1973 said:
I think all issues software wise have been fixed with the 2.17 update, the only thing that's left ,I mean if you develop the fault, is Wi-Fi signal for me it got weaker couple of metres from modem and the gap that the screen has where dust is gathering,I send it to repair , should get to repair center today, believe me or not I had 4 hoxes , all were faulty which pissed me off big time , so switched to gs3 but missed the hox after 1 month ,so I bought another one and guess what ? It has the issues mentioned above ,I like to think that I'm unlucky but I think the problems with hox are widespread and HTC should have done the descent thing and issue a recall
Click to expand...
Click to collapse
The dust issue wouldn't be a problem at all for me, if it got severe enough I'd open it up myself and clean it out. I have a few spare Void stickers laying around but yeah a lot of fixes seemed to come with the 2.17 update by a lot of peoples feedback.
My next thing to find and decide is what tablet should I get? I might try my luck with a Windows 8 RT Tablet because the ASUS Transformer TF700 (Infinity) seems to have it's only array of issues which are really really putting me off, I already had a TF201 what was fault crazy.
I personally wished that i had bought an S3/Note2/nexus-phone now, latest JB Sense roms are only available for certain devices with specific CIDs, others with CIDS not on the list will have to wait for the official update.
Screen:
Brilliant, bright, clear & solid
me:
I run at the lowest setting to save battery -_-
I have a screen protector on mines after scratches showed up, so it doesn't feel as silky smooth.
Battery:
Poor.. with careful management you can get good results but that kind of defeats the purpose of having a top end device right?
me:
I carry an external usb charger now, only viable solution for days when you need to have your phone run all day and more.
Storage:
I can live with the ~28GB usable space but who doesn't want more? microsd would be awesome.
If my phone dies (my previous desire just started having the 7 vibrate problem/dead mobo problem) there's absolutely no easy way to recover the data.
Sending it off to HTC will only result in the device getting repaired/wiped + charge for having it rooted right?
me:
dropbox sync/regular backups
..what are the benefits of rooting again?
Hyflex said:
I see, I just didn't want a device with massive drop offs in wi-fi strength.
True, but it looks like I'm sold on the One X already.
The dust issue wouldn't be a problem at all for me, if it got severe enough I'd open it up myself and clean it out. I have a few spare Void stickers laying around but yeah a lot of fixes seemed to come with the 2.17 update by a lot of peoples feedback.
My next thing to find and decide is what tablet should I get? I might try my luck with a Windows 8 RT Tablet because the ASUS Transformer TF700 (Infinity) seems to have it's only array of issues which are really really putting me off, I already had a TF201 what was fault crazy.
Click to expand...
Click to collapse
I dont have wifi problems since my router is on ground level and i live on seccond flor i still have 2 solid bars without speed drops, dont have dust issues too. But if you happen to have something like that trust me you wont be opening it since ih has unibody without screews. You must unglue it wich is not easy task. All that is covered in waranty if it does happen. And jellybean comes soon to and trust me it runns lot better than on s3 . since i have acces to both phones. And for tablets i must say , dont go for windows. Android is much better and i think apps are better.
Hyflex said:
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Thank you very much for your lovely reply, the yellow spots and flickering wouldn't bother me that much but a weak-wifi would be a problem as I'd be using wi-fi a hell of a lot, however you mention it was in early batches so I would assume it wouldn't be the case in a newly purchased one but yeah warranty returns/exchanges would be fine so I could get them resolved fairly easy.
You might of just convinced me to buy a HTC One X
Click to expand...
Click to collapse
No problem, good luck with it! It is an amazing phone, after 6 months of having it I would say it is the best one I have ever had. It takes amazing photos too.
I have discovered one thing with Android phones, you need to work a little to get the most of them, customize them the way you like, do a little research to optimize its speed and battery, nothing out of this world but thats why I always end up recommending the iphone to my non-techie friends and family. I remember how much I hated my SGS2 at first and how I could not let go of it before I sold it!
One last piece of advise with the HOX though, do get a case for it that protect the screen edges, I dropped mine and because the glass goes to the edges it broke easily and getting a replacement screen is very time consuming!
---------- Post added at 08:42 AM ---------- Previous post was at 08:35 AM ----------
atrako1973 said:
I think all issues software wise have been fixed with the 2.17 update, the only thing that's left ,I mean if you develop the fault, is Wi-Fi signal for me it got weaker couple of metres from modem and the gap that the screen has where dust is gathering,I send it to repair , should get to repair center today, believe me or not I had 4 hoxes , all were faulty which pissed me off big time , so switched to gs3 but missed the hox after 1 month ,so I bought another one and guess what ? It has the issues mentioned above ,I like to think that I'm unlucky but I think the problems with hox are widespread and HTC should have done the descent thing and issue a recall
Click to expand...
Click to collapse
It is a stupid design flaw, I opened mine and repaired it in 10 min (the wifi antenna needs to be lifted up a little). However, I dont recommend doing that . I did it only as a last recourse as I am out of warranty and there is no HTC service center in my country.
Apparently this has been fixed on recent batches. However looks like the old damaged batches are still plentiful and are still being sold.
kennylovesyou said:
I personally wished that i had bought an S3/Note2/nexus-phone now, latest JB Sense roms are only available for certain devices with specific CIDs, others with CIDS not on the list will have to wait for the official update.
Screen:
Brilliant, bright, clear & solid
me:
I run at the lowest setting to save battery -_-
I have a screen protector on mines after scratches showed up, so it doesn't feel as silky smooth.
Battery:
Poor.. with careful management you can get good results but that kind of defeats the purpose of having a top end device right?
me:
I carry an external usb charger now, only viable solution for days when you need to have your phone run all day and more.
Storage:
I can live with the ~28GB usable space but who doesn't want more? microsd would be awesome.
If my phone dies (my previous desire just started having the 7 vibrate problem/dead mobo problem) there's absolutely no easy way to recover the data.
Sending it off to HTC will only result in the device getting repaired/wiped + charge for having it rooted right?
me:
dropbox sync/regular backups
..what are the benefits of rooting again?
Click to expand...
Click to collapse
All those points are valid kenny.
I don't have a problem with storage as I only need it for photos and a little for music, heck I'd be fine with 8GB, this is huge for me.
Keeping the screen at low brightness (even at 0%) isn't a huge deal to me because the One X's screen seems to be quite a bit brighter than say the one on iPhone 4S (I remember seeing that in a tech article/YouTube video). Which means it'll still look beautiful regardless of how low you set the brightness (and upping it a bit when exposed to direct sunlight won't be a huge deal for the battery).
As for the battery - seeing as how this charming device wants you to keep using it - it leaves a lot to be desired:
The bad:
-it's non-removable; this fact alone scares me to this day...after a year or two it might become unusable and I'm not sure I'll be able to replace it anywhere in my country
-you won't get more than 4hrs screen-on time if you keep switching the apps and menus, browse the internet or play games
-when you know that the battery will seldom last over a day if you use the phone, you'll never feel a lot like gaming, which just halves the battery life
The good:
-reading on the One X, which is simply a lovely experience at 312 dpi, is quite possible for 6 hours while making a few calls and sending a few texts, and having your battery last through the day
-the stand-by time is impressive
-phone calls and music don't seem to use up a lot of juice on this phone at all
One more thing to note is that although this phone is a beauty without a match, it is slippery as hell and without a case, you're bound to drop it sooner or later, and then it will most likely shatter. Personally, I take the case off when I'm home and hold it carefully, and put it back on when I go outside.

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