**Update** Sprint 32gb Galaxy SIII Shipping - Sprint Samsung Galaxy S III

Sprint Official Update 6/26 on there page
http://community.sprint.com/baw/com...6/19/samsung-galaxy-s-iii-availability-update
They also tweeted they are shipping them today
https://twitter.com/#!/sprint/
heres a ups live flight tracker
http://flightaware.com/live/fleet/UPS about 12 flights just left louisville
This thread is for people to notify each other of the current status on Sprints 32gb model and any updates they get..... Lets go!
2 Quick updates i received.. they are replies from my email to a couple department heads at sprint. one from yesterday one from today.
TODAY 6/26
Mr. L*******,
I wanted to let you know that we have commenced shipping of the Samsung Galaxy S III 32Gb pre-orders. The package should arrive no later than Thursday 6/28. I’ll monitor the progress of your order to ensure there are no further delays. Thank you again for your patience.
Robert L***
YESTERDAYS 6/25
Mr. L*******,
Quick follow-up on your conversation with Todd Muscari this weekend. Unfortunately I have no further update on delivery of your handset. We continue to work with Samsung to secure sufficient inventory to cover all our 32 Gb Galaxy S III orders and still anticipate getting shipments out later this week. I will inform you of any changes as soon as information becomes available. Thank you for your patience.
Robert L***
Sprint Admin's Update 6/26 http://community.sprint.com/baw/com...6/19/samsung-galaxy-s-iii-availability-update

I'm sure once everyone who ordered the 16 GB gets theirs the 32GB people will take over the preorder thread.

Latest update from sprint
http://community.sprint.com/baw/com...6/19/samsung-galaxy-s-iii-availability-update
"We hope to begin shipping pre-orders for the 32GB version next week as we receive inventory."
So I guess they dont even have them in stock yet...

July 12th and not a day sooner

aznmode said:
Latest update from sprint
http://community.sprint.com/baw/com...6/19/samsung-galaxy-s-iii-availability-update
"We hope to begin shipping pre-orders for the 32GB version next week as we receive inventory."
So I guess they dont even have them in stock yet...
Click to expand...
Click to collapse
That was yesterday, nothings changed. I still find it hard to imagine they have no 32gb's. And if they do, they should be sending them out in the order they were ordered.

i feel dirty and violated .......

Missed the pre-order window due to lack of funds. Now, I have $600 on hand but can't preorder the damn phone. Looking forward when they open the 32GB orders back up!

I really hope this backorder wont get backed up till July when the apple injunction trial might take place and risk another hold in custom.

I almost bought the 16g and atvtheblast minute changed my mind. I am leaving for vacation and really wanted bathe S3 and better camera to take with me. If I knew that it would have been a later delivery date I would have ordered the 16g. Feel bad I paid more and got less.

fatboypup said:
i feel dirty and violated .......
Click to expand...
Click to collapse
That's funny
Sent from my PG86100 using XDA

inmnbob said:
I almost bought the 16g and atvtheblast minute changed my mind. I am leaving for vacation and really wanted bathe S3 and better camera to take with me. If I knew that it would have been a later delivery date I would have ordered the 16g. Feel bad I paid more and got less.
Click to expand...
Click to collapse
I feel ya man. I actually ordered a 16 and two days later switched to 32.
Sent from my PG86100 using Tapatalk 2

32GB Disappointment
I am disappointed that I wont get my 32GB Pebble Blue this week, but in the end it's only a phone and my Evo Shift still works. I hope that Sprint will agree to waive the activation fee and upgrade the shipping to overnight when it is available. If they do that I'll be ok.

aznmode said:
I really hope this backorder wont get backed up till July when the apple injunction trial might take place and risk another hold in custom.
Click to expand...
Click to collapse
Don't even say that!
Sent from my PC36100 using xda premium

At least we know that, until next Monday, we don't have to stalk the myorder site, hitting F5 every couple of minutes, to see if our order has been filled.

I'm sure glad I'm not Sprint Customer Support this month.

I got this email an hour or so ago but ive been busy
Thanks again for pre-ordering the new Samsung Galaxy S III from Sprint.
Due to overwhelming demand for Galaxy S III worldwide, Samsung has informed us they will not be able to deliver enough inventory for Sprint to fulfill pre-orders on June 21. We are working closely with Samsung on a delivery schedule and hope to begin shipping pre-orders for the 32GB version next week as we receive inventory. We apologize for any inconvenience. To check the status of your pre-order, please visit sprint.com/myorder.
Sprint will maintain the promise for the pre-order customers that they will be among the first to receive their Samsung Galaxy S III phones. To access the latest news and device information, visit our Sprint Community where we will provide updates as soon as they are available.
This is an account service related email.
To contact Sprint Nextel, write to: Office of Privacy - Legal Department, Sprint Nextel, P.O. Box 4600, Reston, VA 20195.
View the Sprint Privacy Policy.

I gave up my place in line to somebody
Maybe one of you will be lucky enough to benefit. You are welcome.
I had a 32 GB on preorder, but decided to cancel it during this miscue on the vendor's delivery.
Most likely I will reorder someday, a little closer to the launch of the Sprint LTE network, unless some other news changes my mind.

fatboypup said:
I got this email an hour or so ago but ive been busy
Thanks again for pre-ordering the new Samsung Galaxy S III from Sprint.
Due to overwhelming demand for Galaxy S III worldwide, Samsung has informed us they will not be able to deliver enough inventory for Sprint to fulfill pre-orders on June 21. We are working closely with Samsung on a delivery schedule and hope to begin shipping pre-orders for the 32GB version next week as we receive inventory. We apologize for any inconvenience. To check the status of your pre-order, please visit sprint.com/myorder.
Sprint will maintain the promise for the pre-order customers that they will be among the first to receive their Samsung Galaxy S III phones. To access the latest news and device information, visit our Sprint Community where we will provide updates as soon as they are available.
This is an account service related email.
To contact Sprint Nextel, write to: Office of Privacy - Legal Department, Sprint Nextel, P.O. Box 4600, Reston, VA 20195.
View the Sprint Privacy Policy.
Click to expand...
Click to collapse
I got the same email..... then I chatted with Jessica and expressed my disappointment.... then I told her she was a lying whore
Sent from my Transformer Prime TF201 using xda premium

fatboypup said:
I got this email an hour or so ago but ive been busy
Thanks again for pre-ordering the new Samsung Galaxy S III from Sprint.
Due to overwhelming demand for Galaxy S III worldwide, Samsung has informed us they will not be able to deliver enough inventory for Sprint to fulfill pre-orders on June 21. We are working closely with Samsung on a delivery schedule and hope to begin shipping pre-orders for the 32GB version next week as we receive inventory. We apologize for any inconvenience. To check the status of your pre-order, please visit sprint.com/myorder.
Sprint will maintain the promise for the pre-order customers that they will be among the first to receive their Samsung Galaxy S III phones. To access the latest news and device information, visit our Sprint Community where we will provide updates as soon as they are available.
This is an account service related email.
To contact Sprint Nextel, write to: Office of Privacy - Legal Department, Sprint Nextel, P.O. Box 4600, Reston, VA 20195.
View the Sprint Privacy Policy.
Click to expand...
Click to collapse
I got the same e-mail I hope I get my phone Ni later than next week!!!
Sent from my PG86100 using XDA

Update:
I still don't have my SGS3.
Sent from my Nexus S 4G using Tapatalk 2

Related

My experience at mobilecityonline.com

Experience ordering my galaxy nexus from mobilecityonline.com
Im sure with the many websites selling the nexus their are people who wondering where to buy from and hopefully this will help.
I had signed up for email alerts on the stock for the galaxy nexus. When I first checked they were expecting an ETA of Nov 23 2011(which I believe was the day before thanksgiving). It wasn't bad at all so I decided to check the place out. November 22 comes along and I get an email from MCO stating that the phone is in stock. I had pre ordered it. So once I authorized the payment I had To verify my card and ID. This was the biggest "hassle" of the entire process but I also understand that the phone is a $750 and they want to prevent fraud. I couldn't FAX my information on the day stock came in so I had to wait until the day after thanksgiving. Once I faxed my information, I called and they had to verify with the store manager (they base their store in NYC). Weekend goes by then Monday comes along. I get an email that they have shipped my phone. I receive my phone on Tuesday and I couldnt have been more excited. All in all the customer service was great. They answered all their calls in a timely manner and they always called back. I will deft purchase at MCO again.
Sent from my Galaxy Nexus using XDA App
I live close to their store, and agree... they're a top notch shop. Have bought many phones and accessories from them and never a problem.
Damn, could have just jumped on the subway and bought there. Its OK negri was great to deal with.
Sent from my Galaxy Nexus using Tapatalk

Sprint Galaxy Nexus

I am coming from the Epic 4G Touch device and was just curious if XDA will fuse the Sprint version into this section or give the device it's own section? With them being pretty much the same specs wise I assume Sprint users will join in here.
Thanks.
Sent from what will be my future Sprint Galaxy Nexus
Just like CDMA and GSM right now, I'm sure it'll be the exact same General, Q&A and Accessory forums, and (potentially) a separate Development section.
I got screwed by sprint!! Preordered the sprint galaxy nexus sunday night, I call them today to make sure everything is going to be delivered on time. Sad to say they tell me the galaxy nexus is on back order and probably wont be able to recieve it till late next week!! Told them to cancel my order and Ill go to best buy to reserve mine on sunday. This was confirmed by 4 different people in the tracking orders department of sprint. What a bunch of idiots. Last time I ever pre-order anything from sprints website.
globen said:
I got screwed by sprint!! Preordered the sprint galaxy nexus sunday night, I call them today to make sure everything is going to be delivered on time. Sad to say they tell me the galaxy nexus is on back order and probably wont be able to recieve it till late next week!! Told them to cancel my order and Ill go to best buy to reserve mine on sunday. This was confirmed by 4 different people in the tracking orders department of sprint. What a bunch of idiots. Last time I ever pre-order anything from sprints website.
Click to expand...
Click to collapse
It's not like its there fault. They didn't expect such a large amount of pre-orders. If anything, you should be happy about this. This means more development and attention to the device.
globen said:
I got screwed by sprint!! Preordered the sprint galaxy nexus sunday night, I call them today to make sure everything is going to be delivered on time. Sad to say they tell me the galaxy nexus is on back order and probably wont be able to recieve it till late next week!! Told them to cancel my order and Ill go to best buy to reserve mine on sunday. This was confirmed by 4 different people in the tracking orders department of sprint. What a bunch of idiots. Last time I ever pre-order anything from sprints website.
Click to expand...
Click to collapse
That sucks! I just called to verify and she said it doesn't appear to be ok backorder
I'm coming too I asked a Mod about the same thing with the section so we can all familiar ourselves with each other lol. I'll check and see bc i preoreded day they sent out emails
___________________________________________________
Sent from my SPH-D710-EPIC-4G-TOUCH-using Tapatalk 2
ssconceptz said:
I am coming from the Epic 4G Touch device and was just curious if XDA will fuse the Sprint version into this section or give the device it's own section? With them being pretty much the same specs wise I assume Sprint users will join in here.
Thanks.
Sent from what will be my future Sprint Galaxy Nexus
Click to expand...
Click to collapse
I'm on my way too, pre-ordered yesterday and got a confirmation call today. I'm hoping we have a chance to have some separation for our catching up. I have a nexus s 4g and it was a bit confusing at first as we came late to the party then too...gonna be good to have the next nexus soon. Go android!
I didn't get a confirmation call today, does that mean I am not going to get mine soon?
I didn't get One either. Does anybody have tracking numbers yet? You can check by logging in to my sprint, click see my bill then to the right click track orders
No tracking number and she said it said back order but also said should get ur phone as scheduled tho so idk lol
______________________________________________________
Sent from my SPH-D710-EPIC-4G-TOUCH-using Tapatalk 2
raiderep said:
I'm on my way too, pre-ordered yesterday and got a confirmation call today. I'm hoping we have a chance to have some separation for our catching up. I have a nexus s 4g and it was a bit confusing at first as we came late to the party then too...gonna be good to have the next nexus soon. Go android!
Click to expand...
Click to collapse
Wait you ordered yours yesterday and got a confirmation call telling you what? Your phone is coming? I ordered mine 2 days earlier and get told to wait and see when we get more in....bravo Sprint you bunch of morons!!
globen said:
Wait you ordered yours yesterday and got a confirmation call telling you what? Your phone is coming? I ordered mine 2 days earlier and get told to wait and see when we get more in....bravo Sprint you bunch of morons!!
Click to expand...
Click to collapse
It might depend on demand in certain areas and warehouse supply. Maybe they are not all coming from one location? And to clarify they called to confirm my address as I changed it in the system recently.
If you pre-ordered you will get yours. They were keeping a count and once they ran out they stopped taking pre-orders. As far as I know they didn't start taking pre-orders til Monday morning. Tracking numbers aren't sent out til the 19th and the pre-order clearly stated this. No reason to call up sprint. The only people who may need to be worried are those who ordered late, I ordered as soon as it was up.
Sent from what will be my future Sprint Galaxy Nexus
Whoever gets it first, please get us a system dump so we can update our proprietaries for Sprint.
Hope I get mine Saturday hehe.
Sent from what will be my future Sprint Galaxy Nexus
As I stated, just talked to the rep, could have mine as soon as Friday.
Sprint: I have reviewed your order and everything looks great! Because your order was placed by 4/18/12, you will receive your Galaxy Nexus as early as 4/20/12. Please feel free to check back at any time for additional shipment information as it becomes available.
Sprint: You can check your order status on www.Sprint.com/myorder and the tracking number will also be there when your order ships out. When your order is shipped an email will be sent to you with your tracking information.
Click to expand...
Click to collapse
Although I did put in my order the 16th it wasn't processed until the 18th. I will look into how to do the dump, but I assume I need to be rooted.
ssconceptz said:
As I stated, just talked to the rep, could have mine as soon as Friday.
Although I did put in my order the 16th it wasn't processed until the 18th. I will look into how to do the dump, but I assume I need to be rooted.
Click to expand...
Click to collapse
No you don't you just need to do it over adb
Sent from my ADR6425LVW using XDA
Ok, someone send me instructions to do so and I will do it when I get mine, whether I am first or not I will not know.
ssconceptz said:
Ok, someone send me instructions to do so and I will do it when I get mine, whether I am first or not I will not know.
Click to expand...
Click to collapse
You gotta do a speedtest when you get it too, I'm anxious to see if their lte is good around here I've seen videos of it hitting 49mbps in oklahoma. I may switch from tmobile if thats the case
Everyone who was able to order one should get one. Calm down!
Status: Thanks for pre-ordering. A shiny new Samsung Galaxy Nexus LTE is waiting for you in our warehouse. Shipping starts April 19th and we will send you an email the second it ships. Delivery should occur within 1 to 3 business days thereafter. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info.
Hopefully it will come Friday. I shipped mine to work!

Question about AT&T release of Note 2

I am just curious how AT&T has handled new releases of phones in the past (big announcements like the S3, iPhone, etc.)
Did they announce well in advance, the day before, or what??
Do they have ample supplies of the new phone in their stores on release day (obviously the iPhone is an exception, but what about a phone like this).
I am on Sprint now and want to get on AT&T BADLY, so I am hoping that I am not going to have to wait long amounts of time.
EDIT
AT&T will be Nov 9th, $300 on contract. Source:
http://www.att.com/gen/press-room?p...ticleid=35523&mapcode=consumer|mobile-devices
Nobody really knows. Rumor was Oct 24, but given the proximity of today to the 24th with no word at all, I'm betting sometime in November, sadly...they are quite mum on details...
ericshmerick said:
Nobody really knows. Rumor was Oct 24, but given the proximity of today to the 24th with no word at all, I'm betting sometime in November, sadly...they are quite mum on details...
Click to expand...
Click to collapse
Eric, thanks but this doesn't really answer my question.
I am curious how they have handled big new releases IN THE PAST, to understand what to expect here.
Given the mess that AT&T made with the SGS3 launch, no one has any idea. In that particular case, they never OFFICIALLY announced a launch date, and then kept unofficially pushing back the date that they never actually announced.
People who made pre-orders for the phone 3 weeks before the unofficial launch date got their phones a couple days after they were originally promised (and in at least one case I know of - it was a full 2 weeks after.)
Actual AT&T corporate stores were kept completely in the dark with no official announcements, and lots of unofficial rumors.
Perhaps, becaue of that disaster, they will keep completely silent on the issue until they are ready to actually hand the phones to customers.
I'd bet that you'll be able to get one before Thanksgiving (2013.)
garyd9 said:
Given the mess that AT&T made with the SGS3 launch, no one has any idea. In that particular case, they never OFFICIALLY announced a launch date, and then kept unofficially pushing back the date that they never actually announced.
People who made pre-orders for the phone 3 weeks before the unofficial launch date got their phones a couple days after they were originally promised (and in at least one case I know of - it was a full 2 weeks after.)
Actual AT&T corporate stores were kept completely in the dark with no official announcements, and lots of unofficial rumors.
Perhaps, becaue of that disaster, they will keep completely silent on the issue until they are ready to actually hand the phones to customers.
I'd bet that you'll be able to get one before Thanksgiving (2013.)
Click to expand...
Click to collapse
Thanks Gary. I was unaware of all the mess with the S3 (mainly I guess because I am not an AT&T customer YET).
Sigh... I guess I need to stop obsessing and stop checking for an announcement every day from AT&T. Although I doubt that will happen. :/
I will look to next Wednesday to see what Samsung and/or AT&T possibly announce.
Milkman00 said:
Thanks Gary. I was unaware of all the mess with the S3 (mainly I guess because I am not an AT&T customer YET).
Sigh... I guess I need to stop obsessing and stop checking for an announcement every day from AT&T. Although I doubt that will happen. :/
I will look to next Wednesday to see what Samsung and/or AT&T possibly announce.
Click to expand...
Click to collapse
I've been doing the same thing man lol. The Sprint announcement gave me some hope but at this point we're so close to the 24th that we'll find out in just 6 days anyway.
I've been waiting so long that I feel like my honeymoon period with the phone is already over. But I am sure that feeling will change once I have the device in my hand and I move away from this super annoying and tiny iphone 4s screen.
I spoke with our Samsung rep today sprint and T-Mobile will get it the 24th and Verizon and art will get it around the second week of november
Sent from my LT28at using xda premium
jpitch2415 said:
...and art will get it ...
Click to expand...
Click to collapse
auto-correct? (I think you meant "at&t will get it...")
jpitch2415 said:
I spoke with our Samsung rep today sprint and T-Mobile will get it the 24th and Verizon and art will get it around the second week of november
Sent from my LT28at using xda premium
Click to expand...
Click to collapse
That's not right, Sprint has already 100% officially announced it for the 25th. This thread here seems to indicate that it might not even be available to pick up at Sprint on 10/25, only able to order: http://community.sprint.com/baw/thread/101166?start=15&tstart=0
T-mobile has not announced an official release date, but it certainly won't be on the 24th because Samsung's event is at 7pm on the 24th to officially launch the phone in the US.
garyd9 said:
Given the mess that AT&T made with the SGS3 launch, no one has any idea. In that particular case, they never OFFICIALLY announced a launch date, and then kept unofficially pushing back the date that they never actually announced.
People who made pre-orders for the phone 3 weeks before the unofficial launch date got their phones a couple days after they were originally promised (and in at least one case I know of - it was a full 2 weeks after.)
Actual AT&T corporate stores were kept completely in the dark with no official announcements, and lots of unofficial rumors.
Perhaps, becaue of that disaster, they will keep completely silent on the issue until they are ready to actually hand the phones to customers.
I'd bet that you'll be able to get one before Thanksgiving (2013.)
Click to expand...
Click to collapse
I pre ordered the SGS III on ATT and received it on the date I was promised, June 21. It was not as smooth as they wanted granted, but the expectations of people were way out of control in my opinion. There may have been some issues outside of their control, but they did not communicate with their customers like they should have. I doubt the Note 2 will have that type of demand. I expect an announcement fairly soon with pre ordering and or shipping to begin soon thereafter.
planoman said:
I pre ordered the SGS III on ATT and received it on the date I was promised, June 21. It was not as smooth as they wanted granted, but the expectations of people were way out of control in my opinion. There may have been some issues outside of their control, but they did not communicate with their customers like they should have. I doubt the Note 2 will have that type of demand. I expect an announcement fairly soon with pre ordering and or shipping to begin soon thereafter.
Click to expand...
Click to collapse
You got the phone on June 21st, but do you remember how soon before that they announced the pre-order?
Just wondering was it AT&Ts fault for the delays or outside of their control? I'm an AT&T customer and always have preordered my iPhones at 2am(central time) when preorders start and I have always received my phone when they said it would arrive.... Going on 5 different launch day orders with no issues.
when pre-ordering through the att website...are there any issues with keeping a grandfathered unlimited data plan (to be bumped up to lte unlimited)?
in the past, i'd just walk into an att store on launch day...just to make sure i wouldn't lose unlimited due to some automatic computer script...
Would like to know about pre ordering also online, though through Verizon. Have unlimited data and will be paying full price. This do able ordering online, without losing unlimited?
Jrockttu said:
That's not right, Sprint has already 100% officially announced it for the 25th. This thread here seems to indicate that it might not even be available to pick up at Sprint on 10/25, only able to order: http://community.sprint.com/baw/thread/101166?start=15&tstart=0
T-mobile has not announced an official release date, but it certainly won't be on the 24th because Samsung's event is at 7pm on the 24th to officially launch the phone in the US.
Click to expand...
Click to collapse
My store and many others are planning on full inventory live launch. Not sure who started that thread but most stores (corporate at least) should have them in stock
Sent from my SPH-L710 using xda app-developers app
00mred00 said:
My store and many others are planning on full inventory live launch. Not sure who started that thread but most stores (corporate at least) should have them in stock
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
But what is the release date?? And what's the price??
00mred00 said:
My store and many others are planning on full inventory live launch. Not sure who started that thread but most stores (corporate at least) should have them in stock
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
On live launch??? So does that mean Wednesday night?
00mred00 said:
My store and many others are planning on full inventory live launch. Not sure who started that thread but most stores (corporate at least) should have them in stock
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Milkman00 said:
On live launch??? So does that mean Wednesday night?
Click to expand...
Click to collapse
when you say MY STORE, are you an AT&T store, and does that mean you will be selling them on 25th?
ekerbuddyeker said:
when you say MY STORE, are you an AT&T store, and does that mean you will be selling them on 25th?
Click to expand...
Click to collapse
Yeah, very unclear.
I called my corporate AT&T store last week, they had no clue on the Note 2 release details. None that they were sharing anyway.
Just called my corporate store again. No date known according to them.

My Note II is backordered :(

I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Thanks for the advice. It looked like I ran into a script reader in the first run. I will give it another try. If it still doesn't work I will tell them Verizon just called and I mean it LOL.
garyd9 said:
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Click to expand...
Click to collapse
garyd9 said:
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Click to expand...
Click to collapse
On the web pages for my order, it says "Processing", "Pending Shipment", and "Preorder Processing". It doesn't say "back-ordered". But maybe that's the term the customer support staff use.
x2h said:
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Click to expand...
Click to collapse
I got the same info x2h but, i was also told 5000+ units have already arrived.
To clarify a bit, the order status for my Note 2 on the web page is "Preorder Processing". However when I called AT&T, the person said it's back ordered, meaning I will not get it on the November 9 date as previously announced.
So when will I get it? I asked.
"We will let you know".
Yeah right.
Don't give up hope. Keep following up on your order status via website. ATT customer service reps tend to make up things sometimes. Source - I'm an ex-att cust. service rep.
As horrible as it sounds, your forum members are right in telling you to rep shop (keep calling back to get the rep you want). ATT doesn't like this as it hogs up their queue, but sometimes it needs to be done to get the job done right.
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
x2h said:
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Click to expand...
Click to collapse
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
wtharp2 said:
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
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Cancelled my preorder online. It's very easy, credit to AT&T LOL.
Better than a middle finger emoticon:
Several people have hit AT&T up for credits. Do some digging and then hit them on their bottom line.
Consider it something to do while you wait.
x2h said:
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
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I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
My phone is backordered also
Preordered 10/25
They originally stated shipping 11/06
The next person stated they ran out and it was a first come first serve basis. That was a lie. If you look at their own forum
on att's website, you will see people who ordered way after and their phone is shipping.
Now they state they will start shipping 11/09, and that just means they will start shipping more orders which doesn't guarantee mine.
They violated their own policy of "first come, first serve" as stated on their own site when you preorder.
AT&T customer service departments do not have integration at all. Their logistics execution is horrible.
---------- Post added at 10:14 PM ---------- Previous post was at 10:10 PM ----------
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
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I preordered 10/25 thru premiere with a company discount, and I am told mine is definitely backordered. Isn't that great.
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
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x2h said:
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
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Are you planning on purchasing in store on launch day? I would've asked for credit towards my future bills for the inconvenience.
I ordered early Nov and yesterday I was told the same thing about being backordered . I called and chatted about 10 times. The reps are completely clueless (I'm guessing its not their fault they just dont get good info). Well around 10pm my order went from processing to shipped and I will receive phone today (according to fedex tracking - i paid the $15 for overnight). I am happy now, but I was pissed all day yesterday. I need to get a life.
well here's the latest update again. I canceled my preorder online last night. this morning an email comes in that my cancel was "unsuccessful". and then another emails that says my phone has been shipped, with FedEx tracking number. it has just left the Texas wharehouse. Expected delivery Nov 9 by 4:40 pm.
I am going to return it and tell them to put it on backorder.
OK one last update. Took the advice of others and called AT&T one last time. And the result is surprising:
http://forum.xda-developers.com/showpost.php?p=33863020&postcount=43
You mean to tell men you've been with ATT since 2004 and you haven't learned to not call their service and NEVER rely on their answers? Preorderd 10/25 and it got here 11/08 10am.
They are clueless and don't know any more than what their website tells them.
And to those in the thread that seem to think otherwise, November 6 was the *Estimated* ship date. Nowhere was that day written in stone.
Sent from my SAMSUNG-SGH-I317 using xda premium

Possible that some stores will have the Note 4 instock tomorrow!

So I was in AT&T today getting ready to pre-order and setup my new contract when the sales associate told me they were getting the Note 4 in stock tomorrow. SO I hesitated and said should I just setup my new account tomorrow instead and he replied yes and set me up an appointment for when I get off work. Well paranoid me I am worried they will sell out before I get off work tomorrow so I called and talked to the manager, now she is saying she is pretty sure they are gonna get it tomorrow but told me it is not guaranteed but that if I call in the morning they will put one aside for me if they do arrive.
Has anyone been to an AT&T store lately and told this?
Called 4 stores around me. 2 told me the 17th, one told me the 14th, the 4th one told me they would start receiving stock between tomorrow and the 17th and could sell them as they received them.
AT&T reps who work in stores don't know MODERATOR EDIT. What's funny is that they think they do.
AT&T online says it will ship by the 14th. The reps are not allowed to hold any phones for customers so don't believe that BS haha.
Hardcore73 said:
AT&T online says it will ship by the 14th. The reps are not allowed to hold any phones for customers so don't believe that BS haha.
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Well that I know but I spoke with the manager of the store and she said technically she can't but she would since the guy jerked me around. Oh well, we will find out tomorrow
Update 1: Just woke up and getting ready for work, will call AT&T an hour after they open to see if they came in and to see if the manager will hold her word.
Good luck! We xda members
know how you feel!
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
When I went and pre ordered it on monday, the ATT in Etown Ky said they will have them today. I went ahead and had the pre order shipped to my house though. I dont want them trying to sell my preorder just because I was at work.
Although we should never trust what an AT&T rep says, from my past experience the stores do get the phones earlier than when pre-orders ship, but they do not put them out for sale until after pre-orders have already shipped. Makes since because why would they sell to a walk-in before those that have pre-ordered.....if they did this than where would the loyalty be!? Yeah I know, AT&T has no loyalty.
Both lstores I went to in nyc said 15th
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Not that I want this to happen, but I was a pre-order for the FitBit Flex. That launch was a nightmare!! Pre-order started literally months ahead of release. (4, if I remember right) Then, Best Buy started selling them 4 days before the actual launch, so all the pre-orders got screwed.
Sorry for the late update but surprise surprise, no Note 4 delivery... Oh well I was at least able to get my pre-order in so now it's back to the good old refresh the email like no tomorrow and pray for early shipments
Not all reps.
kyan~ said:
Not all reps.
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Well the reps I talked to are nice and Ive dealt with them before when the S4 was about to be released. I was just bummed at how even the store manager told me it was coming, then I come in the next day saying I was told this to be questioned on who told me it and why.. Either way my pre-order is in and I'm hoping it ships early like my Galaxy S4 did.
TMobile devices are shipping now.
After checking my tracking number It shipped from KY which is where TMobile warehouse resides I guess and my phone is showing in the Nashville UPS hub since im located here in Nashville TN.
It has a delivery date of this Monday by 4PM.
That goes for allot of people who preorderd on TMobile. Getting devices way ahead of the 17th!.
Still no change on my pre-order status for the phone, but interesting enough on friday my sim-card they include in the pre-order changed from "preparing to ship" to "processing". Hoping for a speedy shipment.
I'm with AT&T and still sitting at preparing to ship between the 14th and 16th but I'm willing to bet this will change come monday. Not expecting much today since it's Sunday. Quite surprised your status changed so late on a Saturday, maybe they will at will at least get the devices to UPS today. They won't move obviously but if they have them then that means first thing Monday morning it's gonna get real :fingers-crossed::victory::fingers-crossed:
Krazzor said:
Still no change on my pre-order status for the phone, but interesting enough on friday my sim-card they include in the pre-order changed from "preparing to ship" to "processing". Hoping for a speedy shipment.
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My sim also has been changed to processing. But my note order is still sitting at preparing to ship
Sent from my Nexus 5 using xda app-developers app
falcons2 said:
My sim also has been changed to processing. But my note order is still sitting at preparing to ship
Sent from my Nexus 5 using xda app-developers app
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I wouldn't expect to see anything change unto the early morning Monday hours. It's Sunday, NOTHING moves on Sunday. I mean businesses can drop **** off sometimes but it just sits in a back room waiting for business hours.
rfs830 said:
When I went and pre ordered it on monday, the ATT in Etown Ky said they will have them today. I went ahead and had the pre order shipped to my house though. I dont want them trying to sell my preorder just because I was at work.
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Etown has them in stock. Just purchased mine.

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