[Q] help!! how to hard reset arc x12 - Xperia Arc Q&A, Help & Troubleshooting

I havent used my x12 in over 6 months and when i tried to use it today ive forgotten the pattern lock (entered over 20 wrong guesses) and i cant remember the answer to my security question, ive tried putting my googlemail details in but its saying their the wrong combination. I have no idea what the details are.
How do i do a hard reset when i cant get into the phone to use the settings menu?
Ive tried:
Back & home button whilst turning on
Back & menu button whilst turning on
Back & volume button whilst turning on
All three buttons on bottom of phone whilst turning on
and nothing is working :crying:
please please please say someone can help!
ps. im a noob, i dont understand the technical bits sorry

HArd reset Xperia Arc [Solved]
meaf86 said:
I havent used my x12 in over 6 months and when i tried to use it today ive forgotten the pattern lock (entered over 20 wrong guesses) and i cant remember the answer to my security question, ive tried putting my googlemail details in but its saying their the wrong combination. I have no idea what the details are.
How do i do a hard reset when i cant get into the phone to use the settings menu?
Ive tried:
Back & home button whilst turning on
Back & menu button whilst turning on
Back & volume button whilst turning on
All three buttons on bottom of phone whilst turning on
and nothing is working :crying:
please please please say someone can help!
ps. im a noob, i dont understand the technical bits sorry
Click to expand...
Click to collapse
In your phone, open the dialler and enter *#*#7378423#*#* to access the service menu.
Go to the last option.. I forgot the name. And click on reset configuration.. It will do a factory reset.
Note : All data on internal memory will be wiped.

You could just reflash using pcc or seus using the repair function when phone is in flash mode.
This will install new software and delete all files of phone.
If all else fails try this.
Sent from my LT18i using xda premium

swagat88 said:
In your phone, open the dialler and enter *#*#7378423#*#* to access the service menu.
Go to the last option.. I forgot the name. And click on reset configuration.. It will do a factory reset.
Note : All data on internal memory will be wiped.
Click to expand...
Click to collapse
Great bit of information that!! :good:

Related

[Q] Reset this tab?

Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.
Tried going in with SRS root but still no luck.
Any ideas?
Ped
ped078 said:
Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.
Tried going in with SRS root but still no luck.
Any ideas?
Ped
Click to expand...
Click to collapse
Is it stock recovery, cmw or twrp?
Sent from my SM-T210R using Tapatalk
Hi , its stock , unmodded.
Thanks
ped078 said:
Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.
Tried going in with SRS root but still no luck.
Any ideas?
Ped
Click to expand...
Click to collapse
Watch THIS video about this issue.
This is for CWM but it is the same issue with stock recovery.
Just use the volume up/down and even if the highlight doesn't change, hit the power button to choose the option you want.
Superb.
You were absolutely right, that worked perfectly.
Many thanks.

Problem with factory reset

Hi all, I'm not an Xperia user, but Nexus, so sorry if I'm not knowing basic know-how for this device! My father I font now how inserted a pw in the device and now is not able to use the phone anymore... And the problem is mine!
I wanted to factory reset but all try I did were not sucessfull:
1) pw button+vol up not working
2) hw reset button 5sec not working
3) secret dial code not working
What else I can try before connect the phone to pc and try to reset with it? I don't want to read all the instruction for it, I don't know from where start because I'm totally new for this device...
Thanks for your help
Not sure if I remember that correctly, but there's a tiny red button next to the SIM card that should do a factory reset when pressed for more than five seconds.
Already tryied, but nothing, it just shut down the phone
Flash a stock ftf.

LG G4 won't let me reset phone from recovery mode

Hi All. I am trying to fix a phone that is stuck on the LG boot screen. I have tried to put the phone into recovery via the volume- and power buttons. I get to the screen that says delete all user data and I press yes and get to the second screen to reconfirm the delete. I press yes and nothing happens. Does anyone have any ideas on what I can try next? I want to reset this phone for my friends son. I suspect he might have over heated it playng games. Thanks in advance.
quicksilver53 said:
Hi All. I am trying to fix a phone that is stuck on the LG boot screen. I have tried to put the phone into recovery via the volume- and power buttons. I get to the screen that says delete all user data and I press yes and get to the second screen to reconfirm the delete. I press yes and nothing happens. Does anyone have any ideas on what I can try next? I want to reset this phone for my friends son. I suspect he might have over heated it playng games. Thanks in advance.
Click to expand...
Click to collapse
Lg up or lg flash tool with stock firmware
quicksilver53 said:
Hi All. I am trying to fix a phone that is stuck on the LG boot screen. I have tried to put the phone into recovery via the volume- and power buttons. I get to the screen that says delete all user data and I press yes and get to the second screen to reconfirm the delete. I press yes and nothing happens. Does anyone have any ideas on what I can try next? I want to reset this phone for my friends son. I suspect he might have over heated it playng games. Thanks in advance.
Click to expand...
Click to collapse
Mine had this issue also

My nervs.. I can't unlock my bootloader

Hello xda members!
I am really stuck and I have lost many nervs trying to unlock the bootloader.
Well, I am not new to this and never had a problem the last years with several phones but this one s***s balls, sorry.
In the settings I checked for "OEM-Unlock" of course. Rebooted to Download Mode but I don't get the screen where I have to press Vol-Up to confirm unlocking the bootloader. What's up with that?
I tried everything I could think about but as I said I'm stuck and you guys here are my last chance.
I really hope someone can help me.
Greetings
noobynoob7 said:
Hello xda members!
I am really stuck and I have lost many nervs trying to unlock the bootloader.
Well, I am not new to this and never had a problem the last years with several phones but this one s***s balls, sorry.
In the settings I checked for "OEM-Unlock" of course. Rebooted to Download Mode but I don't get the screen where I have to press Vol-Up to confirm unlocking the bootloader. What's up with that?
I tried everything I could think about but as I said I'm stuck and you guys here are my last chance.
I really hope someone can help me.
Greetings
Click to expand...
Click to collapse
Check oem unlock,power off,connect phone to pc,press volume up and down same time,fallow procedure writing on the screen
muhamet said:
Check oem unlock,power off,connect phone to pc,press volume up and down same time,fallow procedure writing on the screen
Click to expand...
Click to collapse
As I said I checked for OEM-Unlock and it's on. And I don't have a problem entering Download mode. I don't get the screen to confirm unlocking bootloader. And that's what I don't understand.
noobynoob7 said:
As I said I checked for OEM-Unlock and it's on. And I don't have a problem entering Download mode. I don't get the screen to confirm unlocking bootloader. And that's what I don't understand.
Click to expand...
Click to collapse
What model you have??
noobynoob7 said:
Hello xda members!
I am really stuck and I have lost many nervs trying to unlock the bootloader.
Well, I am not new to this and never had a problem the last years with several phones but this one s***s balls, sorry.
In the settings I checked for "OEM-Unlock" of course. Rebooted to Download Mode but I don't get the screen where I have to press Vol-Up to confirm unlocking the bootloader. What's up with that?
I tried everything I could think about but as I said I'm stuck and you guys here are my last chance.
I really hope someone can help me.
Greetings
Click to expand...
Click to collapse
Let we make it clear, If you enter download mode from Android Recovery, you will not see the option to long press volume up to unlock the boot loader. You will see it if you enter download mode: Turn off it, press and hold volume up + volume down together while pressing these keys, connect the phone to PC using USB cable.
enter download mode and long press vol up should fix the problem
I have the same problem with my galaxy fold F900F ..
I can enter to green screen ( download mode ) But there is no option for long press volume up ..
only I get long press volume down + power to restart the phone ...
so how to confirm unlocking bootloader in this case .. ?
noobynoob7 said:
Hello xda members!
I am really stuck and I have lost many nervs trying to unlock the bootloader.
Well, I am not new to this and never had a problem the last years with several phones but this one s***s balls, sorry.
In the settings I checked for "OEM-Unlock" of course. Rebooted to Download Mode but I don't get the screen where I have to press Vol-Up to confirm unlocking the bootloader. What's up with that?
I tried everything I could think about but as I said I'm stuck and you guys here are my last chance.
I really hope someone can help me.
Greetings
Click to expand...
Click to collapse
same issue in galaxy a9 pro 2019( sm-g887n). ther is no option to long press volume up , only option present are press voule up to enter download mode and down to cancel
I hope this helps.
https://www.youtube.com/watch?v=TBUY05mnCP8
noobynoob7 said:
Hello xda members!
I am really stuck and I have lost many nervs trying to unlock the bootloader.
Well, I am not new to this and never had a problem the last years with several phones but this one s***s balls, sorry.
In the settings I checked for "OEM-Unlock" of course. Rebooted to Download Mode but I don't get the screen where I have to press Vol-Up to confirm unlocking the bootloader. What's up with that?
I tried everything I could think about but as I said I'm stuck and you guys here are my last chance.
I really hope someone can help me.
Greetings
Click to expand...
Click to collapse
Any luck? I'm in the same situation. (I have OEM unlocked and USB debg activated, but when i go to download mode, i dont have any option), all ready spend 5 hours trying to find a solution! Thanks
same problem on my samsung A50
Any one please help
Same problem here. Did you find any solution?
jochamowitz88 said:
Any luck? I'm in the same situation. (I have OEM unlocked and USB debg activated, but when i go to download mode, i dont have any option), all ready spend 5 hours trying to find a solution! Thanks
Click to expand...
Click to collapse
Hello,
The problem usually comes when you unlock and lock bootloader too many times (2 or 3). To fix this problem you need to go into download mode - flash the stock firmware from samfw.com and then setup you phone. Then, unlock oem will be available in developer options and then you can unlock bootloader from download mode.
Hope this helps.
jochamowitz88 said:
Any luck? I'm in the same situation. (I have OEM unlocked and USB debg activated, but when i go to download mode, i dont have any option), all ready spend 5 hours trying to find a solution! Thanks
Click to expand...
Click to collapse
Hello,
I think you need to flash the stock firmware.Then, bootloader unlock will be available in the download mode.
FYI If anyone is having this issue like me, just use power button + vol up + vol down button while powered off then connect usb cable, and it worked (for me!)
hey all. I had the same problem and managed to make the hold volume up to unlock option appear by connecting to internet, making a google account and samsung account, and fully completing the setup (no more "finish setting up your phone" notification)
Hope it works for you! there might be some waiting period as I did this over several weeks of playing around with it.
fardibble said:
hey all. I had the same problem and managed to make the hold volume up to unlock option appear by connecting to internet, making a google account and samsung account, and fully completing the setup (no more "finish setting up your phone" notification)
Hope it works for you! there might be some waiting period as I did this over several weeks of playing around with it.
Click to expand...
Click to collapse
if you want to remove that finish setting up notification, just go to notification info then app info and disable that app, it's redundant anyways
noobynoob7 said:
Hello xda members!
I am really stuck and I have lost many nervs trying to unlock the bootloader.
Well, I am not new to this and never had a problem the last years with several phones but this one s***s balls, sorry.
In the settings I checked for "OEM-Unlock" of course. Rebooted to Download Mode but I don't get the screen where I have to press Vol-Up to confirm unlocking the bootloader. What's up with that?
I tried everything I could think about but as I said I'm stuck and you guys here are my last chance.
I really hope someone can help me.
Greetings
Click to expand...
Click to collapse
I had the exact same problem with my SM-A505W! I looked everywhere and could not find anything. Eventually, I found a couple of things relating to a bug where you either had to plug in the USB-C earbuds that came with the phone or plug it into one of your computer's USB 2.0 ports. I did the latter.
This is what I did. First off ensured my phone was just like the one noted above by noobynoob7. Next I plugged my phone into a USB 2.0 port on my laptop. At this point I heard my phone connect and noted that the screen showed me my phone was charging.
***Important*** I pressed the volume up and volume down at the same time; then I pressed the power button, holding all three down simultaneously! At this point my phone immediately went into the familiar download mode with the option to long press the volume up button to unlock the bootloader.
I am about to return a S10e G970F because I can't get past this as well. Button combinations mentioned don't do anything for me, completely lost.
EDIT: Fixed now somehow. Sad that I am now apparently forever stuck on Android 12, even with custom ROMs?
kissmiasma95 said:
I am about to return a S10e G970F because I can't get past this as well. Button combinations mentioned don't do anything for me, completely lost.
Click to expand...
Click to collapse
Just use power button + vol up + vol down button while powered off then connect usb cable

cant get rid of passcode

Ive been having some growin pains with the X2. I want to reset the phone, however when I go to do so, I have to input my passcode, twice, then nothing happens....
Ive tried to remove the security settings, but it keeps asking my for the passcode,and loops though the code input, infinitely.
What am I not getting, I need to reset my phone....
cheers
& TIA
Vishnuisgod said:
Ive been having some growin pains with the X2. I want to reset the phone, however when I go to do so, I have to input my passcode, twice, then nothing happens....
Ive tried to remove the security settings, but it keeps asking my for the passcode,and loops though the code input, infinitely.
What am I not getting, I need to reset my phone....
cheers
& TIA
Click to expand...
Click to collapse
I recently resetted my x2 and it worked fine. Did you forget your password?
Carnage_mafia said:
I recently resetted my x2 and it worked fine. Did you forget your password?
Click to expand...
Click to collapse
nope,
I get to the reset screen, I put in my swipe pattern like 15 or 20 times...... unless I hit cancel in the top right, it goes on forever...
Vishnuisgod said:
nope,
I get to the reset screen, I put in my swipe pattern like 15 or 20 times...... unless I hit cancel in the top right, it goes on forever...
Click to expand...
Click to collapse
That's strange. Try to format using the recovery menu. Once the phone turns off, press and hold both the Power and Volume Down buttons, until the phone enters the Recovery Mode.

Categories

Resources