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Any sprint employees that can provide some advice here would be great.
I'm a premiere customer and have 1 more month before my year is complete.
I'd like to upgrade to the EVO.
Is there anything that can be done a month early? I'm impatient.
A special code, threaten to cancel my contract or else and get passed to retention? Anything?
nope pretty much corp stores used to be able to push up the date a month early if it was within 18 days of the next month and they took that away. and you can threat but it wouldnt make it better to be honest, ive had customers sa they need a phone asap because it broke and its a month away. stil a no go they will offer you a feature phone for free but thats it no early upgrade.
My friend, a Sprint employee, said he could push the date 18 days for me still.
Joecrack305 said:
nope pretty much corp stores used to be able to push up the date a month early if it was within 18 days of the next month and they took that away. and you can threat but it wouldnt make it better to be honest, ive had customers sa they need a phone asap because it broke and its a month away. stil a no go they will offer you a feature phone for free but thats it no early upgrade.
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I don't want it for free, I want to use my yearly upgrade and renew my contract for another 2 years with Evo.
Seems like 18 days early on premier is the soonest..
Could retention do anything? I used to work as an AT&T Retention CSR. We could upgrade at 6 months into a 24mo contract.
I'm gonna find out on June 4th.
I'm going to throw the Hero 2.1 update failures, loyalty and my company has about 100 active Sprint accounts for our sales reps, plus I get a discount.
They can either keep my business, and I'll give them my soul for another 2 years or I'll threaten to leave, (which I really won't) but I'm a telemarketer, I'll get what I want.
Bp3dots said:
How about sucking it up and waiting, or paying full price for it? Its insane how people thing its acceptable to threaten to break a contract just to get their way. I wish these wireless providers would just say "You're gonna leave our great plans and phones because you have to wait a month? Ok, We'll be sending your final bill with the ETF right away. Enjoy your new carrier."
You signed a contract for 2 years. They graciously let you upgrade halfway through because of either your price plan or your longtime loyalty, and how do you react? Like a 4 year old who threatens to hold their breath till they get a cookie. Grow up.
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If you don't call retention in a situation like this, you just aren't savvy about getting the best bang for your buck from your provider. They have whole call centers in place to handle these calls. The squeaky wheel gets the grease.
If I have to wait until November for the Evo, I probably will switch carriers. They'll probably appreciate me giving them a heads up rather than me just porting out and paying my final bill. Gives them an opportunity to keep my business. If not, its cool. iPhone HD here I come.
Bp3dots said:
How about sucking it up and waiting, or paying full price for it? Its insane how people thing its acceptable to threaten to break a contract just to get their way. I wish these wireless providers would just say "You're gonna leave our great plans and phones because you have to wait a month? Ok, We'll be sending your final bill with the ETF right away. Enjoy your new carrier."
You signed a contract for 2 years. They graciously let you upgrade halfway through because of either your price plan or your longtime loyalty, and how do you react? Like a 4 year old who threatens to hold their breath till they get a cookie. Grow up.
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Nobody is talking about breaking a contract, they're talking about switching carriers after their contract is up.
bockjacob said:
Nobody is talking about breaking a contract, they're talking about switching carriers after their contract is up.
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Very good possibility that I'll be paying an ETF in near future at least.
One thing I should probably add here... I was instructed to proactively offer early upgrades on EVERY LINE on any account that came through retention. Even if the call was misrouted to us. The carriers don't lose money doing this stuff.
VoXHTC said:
We're talking about 30 days. Big ****ing deal.
You don't know me. You appear quite ignorant now. You've accomplished nothing. Get out of my thread.
You seem like the pushover type to me.. take it anyway they give it to you? Wife wear the pants etc.. Go make me a sammich.
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Not really sure how I look ignorant. I simply understand honoring an agreement I made. If I wanted it that bad, but wasn't eligible for upgrade, I'd just buy it outright, or if I didn't want to spend that much money, I'd wait.
You also don't know me, so I'll just say pot, kettle. And as far as getting out of your thread, its a public forum. You expressed your opinion on how to abuse the system, I gave you mine on people who do those kinds of things. /shrug Sorry it offended you so much.
illogic6 said:
If you don't call retention in a situation like this, you just aren't savvy about getting the best bang for your buck from your provider. They have whole call centers in place to handle these calls. The squeaky wheel gets the grease.
If I have to wait until November for the Evo, I probably will switch carriers. They'll probably appreciate me giving them a heads up rather than me just porting out and paying my final bill. Gives them an opportunity to keep my business. If not, its cool. iPhone HD here I come.
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Yes, I know that the tactic works. I just disagree with it. I deal with people who will give me the nasty "well if you dont do XYZ for me, ill never come back." attitude regularly, and honestly, most of them want things that are so ridiculous, and they treat reps so badly, that I'd prefer they took their business elsewhere.
*I'm not saying that you would be a total douche to the retentions person, but most people are*
bockjacob said:
Nobody is talking about breaking a contract, they're talking about switching carriers after their contract is up.
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The OP is in a 2 year contract, but his premier status allows him to upgrade at the year mark. He still has one year on the original contract though. So he would be leaving mid-contract if things didn't go his way.
Bp3dots said:
Not really sure how I look ignorant. I simply understand honoring an agreement I made. If I wanted it that bad, but wasn't eligible for upgrade, I'd just buy it outright, or if I didn't want to spend that much money, I'd wait.
You also don't know me, so I'll just say pot, kettle. And as far as getting out of your thread, its a public forum. You expressed your opinion on how to abuse the system, I gave you mine on people who do those kinds of things. /shrug Sorry it offended you so much.
Yes, I know that the tactic works. I just disagree with it. I deal with people who will give me the nasty "well if you dont do XYZ for me, ill never come back." attitude regularly, and honestly, most of them want things that are so ridiculous, and they treat reps so badly, that I'd prefer they took their business elsewhere.
*I'm not saying that you would be a total douche to the retentions person, but most people are*
The OP is in a 2 year contract, but his premier status allows him to upgrade at the year mark. He still has one year on the original contract though. So he would be leaving mid-contract if things didn't go his way.
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So you hate your job, don't take it out on me. Quit.
Also if you re read my OP you'll see that I said I won't switch/cancel, I'll tell them that I will. There are tactics involved here. I'm going to try, and if I fail, I fail. I'll wait the 30 days. No big deal. If I don't have to wait then great! That's the point of this thread.
illogic6 said:
Very good possibility that I'll be paying an ETF in near future at least.
One thing I should probably add here... I was instructed to proactively offer early upgrades on EVERY LINE on any account that came through retention. Even if the call was misrouted to us. The carriers don't lose money doing this stuff.
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I think the kicker here would bethat leaving sprint not only costs the ETF, but everyone else has higher priced plans. Double whammy, unless you really liked a phone that was only available elsewhere.
You said your upgrade was november...at the rate phones are coming out, the EVO II might be ready by then lol
VoXHTC said:
So you hate your job, don't take it out on me. Quit.
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I love my job. I dislike rude and disrespectful people.
If you're not the kind of person that talks down to the poor operator on the other end of the line and acts like a complete ass, then I can understand you asking them to make an exception for you. I will apologize for jumping the gun and expecting that you would do it douchingly.
Although I still stick by my opinion that if someone threatens to leave the service over this kind of issue, the carrier should be willing to send them on their way to someone who will be more accomidating.
VoXHTC said:
Also if you re read my OP you'll see that I said I won't switch/cancel, I'll tell them that I will. There are tactics involved here. I'm going to try, and if I fail, I fail. I'll wait the 30 days. No big deal. If I don't have to wait then great! That's the point of this thread.
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Thats the thing. They know that people wont leave most of the time, its just a scare tactic. If you knew someone was BSing you, would you give them what they wanted, or call their bluff?
If one of my customers asks me for something in a respectful manner, I will go out of my way to help them get it. If they try to bully me into it, I am not going to go the extra mile. It's all about how you treat people.
I think thats why this thread took the angry turn it did earlier lol
Bp3dots said:
I love my job. I dislike rude and disrespectful people.
If you're not the kind of person that talks down to the poor operator on the other end of the line and acts like a complete ass, then I can understand you asking them to make an exception for you. I will apologize for jumping the gun and expecting that you would do it douchingly.
Although I still stick by my opinion that if someone threatens to leave the service over this kind of issue, the carrier should be willing to send them on their way to someone who will be more accomidating.
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I would kill them with kindness and facts. Ones that they cannot dispute and tactfully ask them questions in they can ONLY say yes to.
Yelling and screaming gets no one anything. If you're smart enough and think it through and corner them then they don't have much choice.
This is a service I pay for. I respect that. Some rules are a bit overboard and need to be broken and/or not implemented in the first place. 30 days early, 18 days earlier, whatever. It sure as won't cause Dan Hesse to eat off the dollar menu @ Burger King.
i am a sprint employee for a corp store and we can do the early upgrade 18 days before BUT ur current phone has to be broken or juss does not work the way its suppose to and with proof....if i was you i would wait just because price may dropped who knows u could get a better price.
Cool it guys, no need to talk to each other that way.
I can see both sides of the coin here, but if I couldn't wait till october to upgrade and bought a phone outright, then listen to my buddy (who I guarantee will do this) tell me how he called sprint and complained for 2 hours until they gave him the full upgrade price I would feel like a tool. And before some all knowing sprint rep tells me this isn't possible, I have managed to accomplish this a couple times and got my way everytime. I feel for sprint employees who deal with crap all day from rude people, and I've personally never taken to a personal level with anyone, but just like everyone else, I would much rather sit on the phone with some random person for an hour and tell them to give me the upgrade price than give sprint 600 dollars of my money just so they can come out with some other phone a month later and give the one I just bought away free with a new contract. Phone companies I assure you are still making quite a bit of profit, nothing personal to any Sprint employee, but if you don't like people being rude to you, you're in the wrong business. And it's dumb to pay extra money for something when it's not necessary. I will not leave sprint but I'll threaten to all day if it saves me money.
I do this all the time... im a premier account myself, and I just sign up for an additional 2yr when my current 2yr is up, so if my contract were up, and is up, 2011 july... when i get the evo I will have to resign early and my new end date will be july 2013, I shouldnt be due an upgrade untill jan 2011, but im always allowed to do this and have never had an issue.
just be nice!, and ask with a please.
I've been on a 3yr 6month contract before due to this, for that lame duck tp
nutswillkillme said:
Phone companies I assure you are still making quite a bit of profit, nothing personal to any Sprint employee, but if you don't like people being rude to you, you're in the wrong business.
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Its sad that not only is it expected that people will be rude to each other fo no reason, but it is also acceptable. Says something about todays society.
As far as paying a bunch of money out of pocket for the phone, that's how I always get mine. Keeps me contract free, and since I only keep them 6-8 months anyway, I just make sure to take good care of them so they're easily sellable and I recoup some of that expense.
Also, the loss for the phone company comes from the fact that they are discounting the original phone (say a hero now) based on a 2 year contract. But at one year the customer upgrades (Evo) and gets another discount before the expected recovery of the original phone's discount is met. (Obviously only applies if the profit has NOT covered the original discount before the early upgrade.) I think it would be cool if they let you trade in your phone that is still under contract in exchange for the chance to upgrade early.
Hi, I posted this question in the general xda section, but no one has replied so I am hoping someone here can respond.
http://forum.xda-developers.com/showthread.php?t=1811329
use a 3G roaming prl and download a TON of (legal) torrents. It might take 2 to 4 months, but they will drop you from service.
Sent from my SPH-D710 using xda premium
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
I've been a Sprint customer for 10+ years and I've had almost zero complaints until these dang smart phones became the mainstream thing to have. Back when I had my Samsung Instinct the speeds were GOOD. For example, tethering was around 1.5mb all day long. By the time I got the EVO 4G though, things went down the toilet. Smart phones got super popular and Sprint simply couldn't handle it.
To top that off we got slapped in the face with a $10 dollar premium for 4G, oh excuse me "premium data" that doesn't even work for most of us. I have no 4G here and I' lucky to get 50kb's on 3G. I get 1.2mb on the Verizon PRL though.
I'd been using the 11115 PRL and toggling between Sprint and Verizon when I needed more speed but I've recently switched to the 00002 PRL in hopes of getting dropped. I shouldnt HAVE to toggle to Verizon to make my phone work.
I've complained to Sprint, they simply do not care. I bet they will start to care when I plug my phone in this weekend and pick some random Blue-ray sized files to torrent over 3G.
Can't wait to get over to AT&T or Verizon. I loved Sprint when it worked. I'd rather have a 5GB cap that works then unlimited that doesn't. Who cares about unlimited if you can't use it?
The plus side to having them boot me is I can keep my Epic Touch and resell it to help re-coop some of the money I feel I got scammed out of dealing with Sprint now that they don't seem to want to fix their network or compensate those of us who are/were loyal customers and are sick of this slow non-usable network.
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
amen sister.
I'm almost 1 year into my 2 year contract with sprint and I cannot wait until I can get out of it. I signed on because of unlimited data, which is great because I get 4g at work, but if I'm not at work or near one of the sp****ly placed 4g towers, I'm screwed.
*Edit* LOL it starred out "a" "r" "s" "e" in spar sely
---------- Post added at 12:53 PM ---------- Previous post was at 12:50 PM ----------
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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do you have 4g wherever you go in your city?
My problem is that there are 6 4g towers placed around cincinnati and if you're not withing 1-2 miles of it, no 4g for you. Then, because we are a fairly dense market, the 3g speeds suck and the phone is almost useless.
Sprint does suck. Sprint has fallen so far behind the competition that i'm shocked that anybody ever renews a contract with them.
Yeah my service with sprint (virgin mobile) ain't great but hey I pay $25 a month for service. You just can't beat that!
Sent from my SPH-D710 using xda app-developers app
It I was paying $25 a month, I wouldn't ***** but I'm paying $108ish and I feel like I'm being kicked in the balls.
Being a 10+ year Sprint customer who has seen the service go down the drain, I have every right to complain because I know how it used to be before they decided to add all these new smart devices but not add new network to back them up.
squshy 7 said:
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
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Yeah, I have no plans of using the Verizon PRL and get kicked. I have been in touch with customer service and it is getting to the point where they might let me out without ETF. I did not know that they would request the phones to be returned so I am trying to decide 1) if that's reasonable, and 2) if it is, then if it would be cheaper to pay ETF instead.
Tell them to refund your $200.00 dollars and you will be glad to return it.
I would be annoyed if on top of paying for the crap service they also wanted the phone back.
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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Agreed as well. If you sign a contract, man-up and fulfill your side of the agreement.
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
kdoggy said:
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
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What exactly did they promise? They specifically do not promise any speed, ive looked.
I agree with u op. Sprint speeds have gotten a lot worse for me as well. My phone is not usable unless I'm on wifi. Its ridiculous. BUT u did sign a contract and you had two weeks to try it out. Hope it works out for u.
Sent from my SPH-D710 using xda premium
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
kdoggy said:
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
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If it is so bad that you cannot even use it, you need to call Sprint, and keep calling them until they either fix it or they let you out of your contract because they are not living up to their obligation to the contract. Coming on XDA and crying about it will get you nowhere. This is a development website, not a ***** fest site about the provider. Take this **** elsewhere.
I'm going to stop this before it goes any further. Sorry your speeds aren't up to par (mine aren't either), but you will need to find another way than discussing here. Contracts are contracts, no way around it. Just call and call until you get the answer you want. This will turn out to be a war and we do not need that here as we have enough of that already.
Hey guys, me, my mom and dad just switched to t mobile. i Have some money, so i bought the gnote 2 with EIP (we're on the value plan) but my parents came over with their att gs2's.
My dad really wants the gs3 so i'm trying to figure out the cheapest way to do it. If he does the EIP, he'll pay 170ish down, and then 20 dollars a month for two years, so thats 170 +400. but he wouldnt have to put so much down now, it would come out to like 220 with tax.
I could try and get it on craigslist for like 350... I mean technically tmobile would let him add insurance to it as long as its a tmobile phone even if its used, i think. I'm considering this.
My real question is this, Could i buy it on contract, under my name (my actual phone is under my moms family plan) for like 50 dollars in best buy now, and i dont think thats with a rebate, and then cancel the contract and keep the phone? If i add that up, Its 50, plus 50 for the tax i think, 35 for the activation fee if i cant get that waived, and the 200 early termination fee. thats about 3-335. of course i'll have to pay for some service, so, will that be prorated? then it can be as low as 30-40 extra dollars which brings the total to like 370, or even if i have to pay the full month of service, thats like 400... thats much better than 550 plus tax.... even if there is a rebate which i wouldnt get back because ill be cancelling, maybe it would come to 500 total....
does anyone have any info on this?
mottyengel said:
Hey guys, me, my mom and dad just switched to t mobile. i Have some money, so i bought the gnote 2 with EIP (we're on the value plan) but my parents came over with their att gs2's.
My dad really wants the gs3 so i'm trying to figure out the cheapest way to do it. If he does the EIP, he'll pay 170ish down, and then 20 dollars a month for two years, so thats 170 +400. but he wouldnt have to put so much down now, it would come out to like 220 with tax.
I could try and get it on craigslist for like 350... I mean technically tmobile would let him add insurance to it as long as its a tmobile phone even if its used, i think. I'm considering this.
My real question is this, Could i buy it on contract, under my name (my actual phone is under my moms family plan) for like 50 dollars in best buy now, and i dont think thats with a rebate, and then cancel the contract and keep the phone? If i add that up, Its 50, plus 50 for the tax i think, 35 for the activation fee if i cant get that waived, and the 200 early termination fee. thats about 3-335. of course i'll have to pay for some service, so, will that be prorated? then it can be as low as 30-40 extra dollars which brings the total to like 370, or even if i have to pay the full month of service, thats like 400... thats much better than 550 plus tax.... even if there is a rebate which i wouldnt get back because ill be cancelling, maybe it would come to 500 total....
does anyone have any info on this?
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One thing. If you sign up for a plan at best buy or anywhere where you are either signing a contract or getting a new account. You can't just cancel and keep the phone. They will not cancel you unless you return the phone. Id you don't they will charge you for the full price plus who knows what else. If your parents can unlock their phones through art and they can be used on tmobiles service is do that and save some money. Or have them sell their att phones to help with the downpayme t of the sgs3. Just some advice.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
One thing. If you sign up for a plan at best buy or anywhere where you are either signing a contract or getting a new account. You can't just cancel and keep the phone. They will not cancel you unless you return the phone. Id you don't they will charge you for the full price plus who knows what else. If your parents can unlock their phones through art and they can be used on tmobiles service is do that and save some money. Or have them sell their att phones to help with the downpayme t of the sgs3. Just some advice.
Sent from my SGH-T999 using xda app-developers app
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hmmm but that doiesnt sound right to me...we all just left att and cancelled our contracts and went to tmobile.. and we all bought our phones at best buy, my father in may of last year, and me and my mom in february, and we just had to pay the cancellation fees, are you saying that tmobile is different? I mean, maybe they wont let me cancel untill after the 14 days... or maybe they wont prorate and make me pay for the full month... but youre saying theyll make me pay for the full retail? AND the cancellation fee??
mottyengel said:
hmmm but that doiesnt sound right to me...we all just left att and cancelled our contracts and went to tmobile.. and we all bought our phones at best buy, my father in may of last year, and me and my mom in february, and we just had to pay the cancellation fees, are you saying that tmobile is different? I mean, maybe they wont let me cancel untill after the 14 days... or maybe they wont prorate and make me pay for the full month... but youre saying theyll make me pay for the full retail? AND the cancellation fee??
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Sorry. I guess I made you confused. I meant if you were to cancel within the 14 days you'd have to return the phone for a full refund. After the 14 days you can cancel and keep whatever phones you got. Now if you were to choose the value plans and get on the eip for 20 months and then cancelled after 14 days, ypud he billed for the remaining payments that are left on your bill. I hope that helps. If not maybe I read your question wrong.
Sent from my SGH-T999 using xda app-developers app
Even if you cancel your account on the value plan, you're going to end up paying the full price of the phone no matter what.
They're going to just overlook the remaining fees on a 500+ dollar device.
monkeypaws had the best solutions for you.
Unlock the devices so you can use them on T-Mobile.
Or sell them, they should fetch around $200 on Craigslist depending on the condition and accessories. Or possibly more on eBay.
You would easily be able to pay the down payment on the GS3's with that.
If your dad thinks that the down payment is too much, then i'd recommend waiting it out for a little while.
T-Mobile may have a random sale and you'll be able to get the GS3 for cheap(er).
I remember doing that and being able to pick up a GS3 for something like $99.
khoikn said:
Even if you cancel your account on the value plan, you're going to end up paying the full price of the phone no matter what.
They're going to just overlook the remaining fees on a 500+ dollar device.
monkeypaws had the best solutions for you.
Unlock the devices so you can use them on T-Mobile.
Or sell them, they should fetch around $200 on Craigslist depending on the condition and accessories. Or possibly more on eBay.
You would easily be able to pay the down payment on the GS3's with that.
If your dad thinks that the down payment is too much, then i'd recommend waiting it out for a little while.
T-Mobile may have a random sale and you'll be able to get the GS3 for cheap(er).
I remember doing that and being able to pick up a GS3 for something like $99.
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When I said cancel I meant to sign up for a regular plan, and cancel and pay the early termination fee, not a value plan. But it doesnt seem like itll work anyway... if you cancel, then you need to pay the early termination fee and the full retail of the phone, each months payment towards your plan pays offsome of it so after like 10 months maybe itll be paid off... but I woukdnt be able to just cancel....
mottyengel said:
When I said cancel I meant to sign up for a regular plan, and cancel and pay the early termination fee, not a value plan. But it doesnt seem like itll work anyway... if you cancel, then you need to pay the early termination fee and the full retail of the phone, each months payment towards your plan pays offsome of it so after like 10 months maybe itll be paid off... but I woukdnt be able to just cancel....
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Sorry for my misunderstanding.
What you're saying is true.
So, at this point, what are you planning to do?
I'll ask my friend if it's possible he works for tmobile I'm sure he would know
Sent from my SGH-T999 using xda premium
On any carrier, if you cancel your contract, you must pay full retail for your phone if not already paid off. Even on regular plans that aren't value plans. If people could do what you want to do, think about it, nobody would ever buy a phone on Craig's list and would buy the phone and sign the contract then immediately cancel. You pay less for a phone on contact because in your monthly payments you are paying off the phone. Yes even on the classic plan. That's why your monthly bills are more then the value pan.
If he wants the s3 then he well either need to pay full retail for it or you could get it on cl. I know in my area they go for 400+
Sent from my SGH-T999 using Tapatalk 2
I sold my previous phone and I was able to put more money down for my sgs3. I put down extra and my payments went from 20$ to 10$/mo.
Sent from my SGH-T999 using xda app-developers app
Yay I love fraud.
To me, what you're suggesting is like taking a crap on your friend's porch and smearing it all over.
Even if you could "get away with it" - do you think they're going to want to be your friend any more ? T-Mobile can make notes in your account - and they're going to know where that phone went. They could possibly take legal action against you if they really wanted to be spiteful (which, really, would be pretty fair if they found a way), or they could block the IMEI from their network - very simple for them and fraud seems to be the #1 reason they do so.
Sure, it might work out fine and the phone might continue to work - but is that really how you want to treat a company you want to continue to have a business relationship with ?
I guess it really comes down to if you're willing to basically steal - this isn't copying a file, it's manipulating your way to getting a piece of hardware by making a promise you never intended to keep. You'd basically be on the level of the dudes who bury $10 monthly charges in the T&C of sign ups and conveniently don't mention it anywhere else.
Just sell the S2 and get an S3. You'll likely end up paying less out of pocket even if you get the S3 new.
The day after celebrating what we are thankful for and I get up and read this nonsense. Sigh...
If you can't afford the phone, don't buy it. Pretty simple. Be thankful you have an old phone.
psykhotic said:
Yay I love fraud.
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It's not fraud because it's not possible lol. It's just plain dumb. It's impossible.
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Pennycake said:
To me, what you're suggesting is like taking a crap on your friend's porch and smearing it all over.
Even if you could "get away with it" - do you think they're going to want to be your friend any more ? T-Mobile can make notes in your account - and they're going to know where that phone went. They could possibly take legal action against you if they really wanted to be spiteful (which, really, would be pretty fair if they found a way), or they could block the IMEI from their network - very simple for them and fraud seems to be the #1 reason they do so.
Sure, it might work out fine and the phone might continue to work - but is that really how you want to treat a company you want to continue to have a business relationship with ?
I guess it really comes down to if you're willing to basically steal - this isn't copying a file, it's manipulating your way to getting a piece of hardware by making a promise you never intended to keep. You'd basically be on the level of the dudes who bury $10 monthly charges in the T&C of sign ups and conveniently don't mention it anywhere else.
Just sell the S2 and get an S3. You'll likely end up paying less out of pocket even if you get the S3 new.
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Id get angry at you but I guess my op wasn't very clear. I'm nit trying to get away with anything. Im not trying to steal a phone. What I was asking is, just like I am legally entitled to sign up for a contract and then cancel it and pay a 200 etf, or to cancel within 14 days and psy an early re stocking fee, would this be allowed as well. Because normally you wouldnt come out on top because on other carriers, the tef is alot more, most of the time expensive phones are alot even when you sign a contract and they msy make you psy for a month of service. I was just asking if they would allow you to keep the phone. You guys are just way to quick to blow up at me. Seriously. Anyway, the answer is no, so I bought him the phone with eip and its actually only 100 down now because of a sale. So, thanks everyone
This is exactly why regular customers like me who are looking to upgrade have to pay up front and then do mail in rebates, or even pay deposits...because they have to be cautious of people like you trying to cheat the system...just buy on on craigslist or something or why not just rob some random stranger since that is exactly the same thing...why not they have insurance right?.....jeez posts like this should probably be banned like cracked app threads are.
killj0y said:
This is exactly why regular customers like me who are looking to upgrade have to pay up front and then do mail in rebates, or even pay deposits...because they have to be cautious of people like you trying to cheat the system...just buy on on craigslist or something or why not just rob some random stranger since that is exactly the same thing...why not they have insurance right?.....jeez posts like this should probably be banned like cracked app threads are.
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Dude. Look at the post above yours. He clearly stated he wasnt tryong to cheat the system. He already got his dad the phone legit.
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monkeypaws said:
Dude. Look at the post above yours. He clearly stated he wasnt tryong to cheat the system. He already got his dad the phone legit.
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I read that, I was just pointing out the wrongness of it. I'm not trying to defend the carriers but this is supposedly why they pull that sorta stuff and it is easy enough to believe when I see posts like this. Anyways no getting around it really, you can probably find a way to cheat the system but you get burned too. Plus don't they block the IMEI?
Maybe I misunderstood the OP, but if he was asking if he could start a contract, wait 14 days, cancel it, pay the ETF, and keep the phone, I don't see the problem. That's exactly the point of the ETF... so long as he pays it he hasn't done anything wrong as far as I can tell?
-Sent from my GS3 running CM10.-
Yes it will work. You have to wait til the return grace period is over before you cancel the contract. It's 14 or 30 days depends on where you live and where you get the phone from. Avoid getting phones with mail in rebates.
As long as you pay the ETF you are fulfilling your part of the contract
Sent from my SGH-T999 using Tapatalk 2
So in nov I signed up with tmobile and got the note and a gs3 for my wife. I plan on selling the note and getting the s4 in march. I call tmobile to pay it off and they tell me I have to pay both phones off? This isn't what the agent told me when I signed up. He knew I swap phones about every 6 months. So my question is why can't I pay the note off separate? My wife never upgrades her phone plus it would lower my bill per month down. Tmobile is ending the subsidiaries anyways so I don't see what the issue is? The reason I went gsm is to be able to put any phone on the carrier as I like, such as international versions.
Talk to a different rep. Cause that rep is an asshole
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Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
ttabbal said:
I've heard that since it was Even More Plus. The credit line is for everything combined, you can't separate them out. No idea if that's the truth, but they have been consistent in telling me that. If you were lied to, that really sucks and, IMO, they should try to do something for you. No idea what, but they could offer something.
Not much help, but at least confirming what they are telling you now anyway.
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Yeah I have it in writing too from the original kiosk rep. I'm really ticked as I talk to this guy all the time when I'm at the mall. Tmobile is investigating what he told me and I've notified his manger. This really screws anyone who wants to get another phone anytime before may. I just don't understand the logic. Why would they care if I decide to pay the device off? Now I'm screwed if I wanted to get the s4 in a few weeks unless I add a 3rd line.
Now I can see why so many go prepaid. To avoid all of the carrier BS. This is worse then what I dealt with on both sprint and Verizon.
There has to be a loophole for this. Any ideas guys?
It does make sense that the credit extended is put into one loan. I'm sure it makes it easier on the accounting for them....... BUT...... If that guy told you something different, I would go straight to him and have him help you get this sorted out immediately. He's the one that gave you misinformation, I would make him spend time working to correct it also.
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yeah, this really makes no sense to me why they would require this just because the phone accounts are linked? Just to be sure though, I'm going to make sure I buy my phone and my wife's phone separately.
Im told its becuase both phones were purchased together but that was becuase thats the day i switched from verizon to tmobile. The rep knew i switch devices often and told me it wouldnt be an issue. I got an email from the manager that they are investigating. If any of you bought the phones together id check on this. Im glad they are ending the pay per month on the phones BS. From now on ill pay full price.
This happened to me too. Opened a tmo business account and bought an S3 and a cheap text phone for the wife. Financed $500 between the two, and was told I could pay them off seperately. The note 2 comes out, so I go to pay the balance of the S3. I was told the same, you have to pay both off because they where contracted at ths same time. But I still had enough available credit to finance the note 2, swap the sim from the S3 in to the note 2, put the S3 on Craigslist, it sold the next day for the $400 balance I had on the note 2. Walked in to tmo the very next day and paid the note 2 off.
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
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I think you can make a partial payment, but your monthly bill stays the same until its all paid off
mikeyinid said:
Wait. So I have a $2000 credit on my account for devices. There's like $700 available. Your saying they won't let me pay a partial payment towards that?
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i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
stevessvt said:
I think you can make a partial payment, but your monthly bill stays the same until its all paid off
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the way tmobile does business is BS. never had this issue on sprint or verizon, i could swap phones when ever i wanted without penalties. knowing me the s4 will be announced and ill get impatient and just pay the $720 off and get the new phone lol. from now on ill always just buy my devices outright.
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
premiatul said:
This is just an idea, I don't know for sure if it will work, but when I bought
my Note and my wife's phone, they told me that is no penalty if I pay
the phone(s) in advance OR if I pay more per month to shorten the pay
period of 20 months.
So, I guess you can go into the store and tell them you want to pay, let's say
$300 in the account for the phones. That will lower your montly payment, just
like you payed yours out and not "mess" with they're account number.
It's worth a try anyway....
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Click to collapse
i get what your saying but until these phones are payed off i wouldn't be able to activate the s4 or whatever phone on the current lines without penalty. id have to open a 3rd line. if i cannot get this resolved i guess ill just have to wait until they change their systems in late april or may.
stevessvt said:
You could do what I did. Pay the deposit on the new phone and finance the rest, sell the old phone, then pay off the new phone.
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Click to collapse
that's when tmobile gets the s4, i was planning on buying the international version as it will ship much sooner than the US carriers will get it. plus from now on i won't finance phones from tmobile, ill buy them outright. if that's what you meant buy putting a deposit down.
it's my fault for believing the rep and not reading all of the fine print. the dude must be like a car salesman. says anything for a sale.
fix-this! said:
i was told flat out i cannot pay off just one device, it has to be all of them or none until they end the subsidies and change their systems in may. im waiting to hear back from the store manager.
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If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
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mikeyinid said:
If that is the case, which I will call tomorrow and find out, me and tmobile are gonna have a huge problem. I upgrade very often. If I can't pay a portion of that off to free up space for a new device there's no point.
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same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
fix-this! said:
Nope just spoke to customer relations and was told it cannot be done until tmobile ends the subsidiaries in a few months. No way in hell I'm paying $700+ for both phones. Basically the rep I signed up with flat out lied to me. If I would of known this I would of just bought my note full retail. Really ticked off right now.
$720 for both phones + $600 or so for the s4 is just too much for me.
3rd damn carrier that seems to lure their customers in with lies. Who would refuse me paying off a phone today? Basically I was told their systems cannot allow only one device to be payed off until may when they change their policies. This is really going to screw over a lot of people. I just don't get it.
Can anyone explain tmobiles logic in this? I'm baffled.
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Business 101.... get it in writing otherwise it's hearsay
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---------- Post added at 05:22 AM ---------- Previous post was at 05:17 AM ----------
fix-this! said:
same here man, i upgrade very often. go ahead and call and i bet you get the same response i was given. once they end the subsidies and change the policies you will be able to pay just one device off. "take that with a grain of salt". to me this just doesn't make much business sense. if i finance two cars at the same time for lets say 2 years and decide to pay one of them off early i doubt anyone would be complaining getting their money early.
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Ummmm a car and a cellphone are two different anomalies... .
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I'm currently with Sprint and would love to switch to Tmobile. That being said has anyone ever had Tmobile help pay or credit when switching to Tmobile?
i know i've read someone claiming that in the past but i cant' find the story via search. My closest corporate store is about 40min away so not sure its worth trying or not.
knives of ice said:
I'm currently with Sprint and would love to switch to Tmobile. That being said has anyone ever had Tmobile help pay or credit when switching to Tmobile?
i know i've read someone claiming that in the past but i cant' find the story via search. My closest corporate store is about 40min away so not sure its worth trying or not.
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I'd be jealous if you actually manage to do so. I know I've seen some ancient posts on slickdeals where some folks have managed to do this albeit with a lot of negotiating. I was in the same boat as you. I ended up paying the ETF. I was already paying sprint for providing me with essentially nothing, it didn't make sense to wait out another year. I made the switch and couldn't be happier.
I had some success with this - but I didn't do all that much for it so it may be one of those right time/right place/right person asked scenarios. I was checking out a T-Mobile store and was chatting up the employee, and mentioned that I'd love to switch but it'll be a long time before I could afford it due to ETFs. I asked if they ever do anything about things like that, and was then put into contact with a T-Mobile rep that handles business accounts among other things (more of a corporate guy I would expect). He had me figure out what my ETFs were, and then said he'd put a same-value credit on my account if I switched. He mailed me a tester phone to try out even, which was nice. I ended up keeping that tester phone for my wife, and per his instructions went into the T-Mobile store I went to originally and got set up. I called him afterwards and he put the credit on my account. I couldn't believe it to be honest (it was a few hundred bucks - came from Verizon), but I was rather happy with the outcome. I still had to pay the ETFs out-of-pocket of course, but in exchange I didn't have a phone bill for a few months
Albaholic said:
I'd be jealous if you actually manage to do so. I know I've seen some ancient posts on slickdeals where some folks have managed to do this albeit with a lot of negotiating. I was in the same boat as you. I ended up paying the ETF. I was already paying sprint for providing me with essentially nothing, it didn't make sense to wait out another year. I made the switch and couldn't be happier.
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Best thing you can do....
#1. Call T-Mobile and tell them you wanna switch carriers but don't sound set on them, mention verizon and att.
#2. If you have no problem paying $70+ a month, sell your current phone and head to costco or wirefly for a new line and a discounted device.
#3. If you want a cheaper monthly and can pay for a device upfront, ask t-mobile for a migration incentive, ask for a supervisor and if they don't satisfy ask for their supervisor.
T mobile has ran promotions for this in the past.
Not gonna happen though. Now that t mobile is all no contact they are not going to pay to get you out of your contact when there is no guarantee you will even stay with them because your not in a contract
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clninja said:
T mobile has ran promotions for this in the past.
Not gonna happen though. Now that t mobile is all no contact they are not going to pay to get you out of your contact when there is no guarantee you will even stay with them because your not in a contract
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good point. it totally forgot about their switch to no contracts
Just tried to see if they would provide any credit. The answer was no. They simply can't do it. Was looking to transfer 4 lines. Will have to wait when my ETF is over or Sprint terms change.
I got out
What I'm about to offer is good as a last resort, it worked for me, but i'm not a lawyer, and I'm only sharing this for those of you who are desp, and really want out of Sprint.
The only way I could find to get out without paying the ETF is to call sprint and tell them you are moving out of the country for a job relocation or something. They will ask you to prove it with an apartment lease, or utility bill, etc. The utility bill is hard to prove, but you shouldn't have a problem creating a lease agreement with a family member who lives abroad, etc.
In my case, I used an apartment of a friend, and made it all legit, and they let me out without paying ETF.
Sprint sucks.
Just do what I did with sprint, roam until they kick you out without ETF. Some people see this as cheating your way out but believe me after dozens of calls and complains about horrible service at home they didn't do nothing to help me. Just broken promises of service improvements, towers upgrades, etc. Before I hadsSprint I was with Verizon for 10 years and I never remember calling them because I had service issues.
So Sprint doesn't rape you with ETF fees anymore, when they kick you for roaming too much? That is a good thing. I know that they used to make people pay the fees even though they kicked their customer.