Related
Everyone who bought and will buy the lumia 900 by April 21st will get a $100 credit in their AT&T bill
http://conversations.nokia.com/2012/04/11/putting-people-first/
Does this applies to Rogers ?
Info from the comments:
Q: What about customers who got it without a contract??
A: (Phil at Nokia) No need to have a contract, just as long as you have service with AT&T.
Q: I was planning on getting two more Lumia 900s tonight for my family (I got mine yesterday). Will the reimbursement apply to all three purchases (3x$100)
A: (Jeppe @ Nokia) Yes
Q: Are the new Lumia 900 with updated software already in the stores
A: (Jeppe @ Nokia) We don't have an exact date for when the updated phones will arrive in stores but any phone can be updated when the new software arrives on or around April 16th
Q: Does this extend to those of US who purchased our Nokia from Amazon Wireless
A: If you bought it with an AT&T service plan, you don't have to do anything. The $100 credit will automatically be applied towards your account.
Q: When and How do I get the software update?
A: (Jeppe @ Nokia) We're expecting the software update to roll out on or around the 16th through Zune on Windows and Windows Phone Connector on Mac.
I didn't care about Nokia, one way or another until I got my 900. I fell in love with it immediately! Then I see how they have support setup to help school new people on the OS. Now you find out that they own up to problem, sending out a fix promptly (or offer to swap phones), and also giving back $100 to make amends. These guys just earned a new, loyal customer.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Nice swift response by Nokia. Kudos to them!!
So an off contract 900 now costs $349??
Go figure. For at least the last 2 yrs we've had to beg and beg for info and rollouts of update, not only on AT&T, but every carrier. Now Nokia comes out and does this. Bravo.
Sign me up for the Nokia WP 8, and Tablet, sight unseen. People need to support a company willing to support them.
Most of the comments are saying a credit with 60 days on your AT&T bill. I still haven't seen an official memo stating this is also for the off contract ones as well. I'd be all over this.
Imagine bundling this offer with the free accessories offer. One of the best launched offers in recent years.
This is exactly what an OEM should do. They owned up to an issue on some phones and got a fix taken care of and even thos eof us who donet have the issue benefit from it. This is why so many of us were looking forward to Nokia releasing their Windows Phones. This is what builds customer loyalty.
Rcf686 said:
This is exactly what an OEM should do. They owned up to an issue on some phones and got a fix taken care of and even thos eof us who donet have the issue benefit from it. This is why so many of us were looking forward to Nokia releasing their Windows Phones. This is what builds customer loyalty.
Click to expand...
Click to collapse
What I don't get is how Nokia is getting this pushed through so fast, yet those with older phones that didn't force update are still waiting for the patch Microsoft has had out for months to fix the on screen keyboard and other security issues.
mistergreen said:
What I don't get is how Nokia is getting this pushed through so fast, yet those with older phones that didn't force update are still waiting for the patch Microsoft has had out for months to fix the on screen keyboard and other security issues.
Click to expand...
Click to collapse
I think if you think too hard about it, you'll just get pissed. Nokia is not stupid. I would wager they had something in the contract that allows certain things to be upgraded or updated without approval from anyone. A test pass at AT&T may take several weeks. So, if, IF, IF, they get this out next week....we can annoint them as Gods. Otherwise....we better hold off on sainthood.
alodar1 said:
I think if you think too hard about it, you'll just get pissed. Nokia is not stupid. I would wager they had something in the contract that allows certain things to be upgraded or updated without approval from anyone. A test pass at AT&T may take several weeks. So, if, IF, IF, they get this out next week....we can annoint them as Gods. Otherwise....we better hold off on sainthood.
Click to expand...
Click to collapse
But it's a FW push, so it's more up to Nokia, no?
eknutson said:
But it's a FW push, so it's more up to Nokia, no?
Click to expand...
Click to collapse
My understanding is....AT&T owns the device and the network. Any push would require their approval...even if its rubber stamped.
I'm an at&t customer, but I don't have a plan, I'm on prepaid and got this phone off contract. How can I get the rebate?
nextonline said:
I'm an at&t customer, but I don't have a plan, I'm on prepaid and got this phone off contract. How can I get the rebate?
Click to expand...
Click to collapse
Same here, would like to know this as well.
I believe this credit is only for AT&T customers. It would be applied to the monthly bill, not actual cash credit I presumed.
I'm one of those unlucky few that can't connect to the data network at all. Tried all the soft/hard reset. No luck.
Now I feel left out
I just switched to AT&T in December but if they let me upgrade to the Lumia, I would strongly consider it. I like Android but something about Windows Phone appeals to me. It just seems like a smooth OS.
Sent from my iPad using Tapatalk HD
nextonline said:
I'm an at&t customer, but I don't have a plan, I'm on prepaid and got this phone off contract. How can I get the rebate?
Click to expand...
Click to collapse
Been looking around for the answer as well. I'm on contract but ages away from my upgrade. I'll happily take one for full retail but I want the $100 credit. So far nobody has come through with an answer.
bmstrong said:
Been looking around for the answer as well. I'm on contract but ages away from my upgrade. I'll happily take one for full retail but I want the $100 credit. So far nobody has come through with an answer.
Click to expand...
Click to collapse
This question was answered in the comments section on the conversations.nokia.com site. No-commitment purchasers will receive the credit, as well.
So I called att today and was on the phone with them for quite awhile. They were willing to unlock my lumia so i can use overseas. but after looking into it, the rep told me that the system wasn't giving her the unlock codes for my imei #. Has anyone tried to call in to get it unlock? I'm a pretty good customer for ATT so when i asked them to sim unlock they didn't turn me down at all..
I tried twice. Once as a customer, once as a non customer. When I called as a customer, they said that codes are not available yet because the phone is too new.
When I called as a non customer, they said that windows phone is in a contract with At&t that prevents them from unlocking their phones. Ever.
So clearly they are on B.S. Because they don't want their flagship devices to be unlocked.
I am expecting a code from cellphoneunlock.net in a few days which I payed $25.00 for.
I will keep you all posted on how that goes.
thanks, i saw some services online that offered to unlock it too..but im weary about those places. let me know how it turn out for u
I used cellunlocker.net for my Galaxy Note. I ordered the code from the same site for the Lumia 900, but I paid $29 for it. I can follow up when I get the code.
I'm also about to put my hands in a Lumia 900 and unlock it to use it in Mexico but if they won't give me the code as with sifusky or Nissan350.
I'll wait until someone confirms via cellphoneunlock.net
I'll be watching impatiently this thread.
I called them and they said that ATT has an agreement with Nokia that they will not be unlocking these phones, much like they had with the iphone for almost 5 years.
This is even though I paid full price ($450) for my phone.
rohitgarewal said:
I called them and they said that ATT has an agreement with Nokia that they will not be unlocking these phones, much like they had with the iphone for almost 5 years.
Click to expand...
Click to collapse
Not really like iPhone but AT&T has put every new phone it releases recently on so called 10-month exclusivity period. During such period, no unlock code can be given out.
Usually, if you call 8 or 9 months after initial release, you will get your code.
This is even though I paid full price ($450) for my phone.
Click to expand...
Click to collapse
This one is tough. I bought my Galaxy S2 unlocked and was able to get my unlock code right away. But some others are not so lucky. It depends who you were talking to and how much they are willing to go above and beyond besides simply reading the scripts. I calmly told the CSR on the phone that I paid full price for the phone and expect an unlock code from them with no excuses. They asked me to fax in my receipt to prove I did purchased it at full price and send me the unlock code right away.
If you are having an issue getting the Lumia 900 unlocked or trying to set it up on an AT&T MVNO. Please post something here. I started to think about it, when I bought the phone I thought.. ah I will just get it ulocked and bring it to T-Mobile. Then I was told about H2O in the process, even then I hit an AT&T wall. I did not unlock the phone, I am using it on AT&T through a friend so to speak H2O. The network settings app is on the marketplace if you are outside the US, it's not inside the US. I got off the phone with Nokia 2nd tier and he hinted toward AT&T blocking it. Then I started to think about what I was purchasing and how really nothing else we purchase is like this. You buy a car it's yours, you buy a computer it's yours.. why are phones different? I called my class action attorney client and had a discussion with him about it. Nothing may come of it, but if it does I need a list of those in the same boat, you bought the device out right no contract and can't use it outside of AT&T and that includes features like MMS not functional and a simple config utility would fix. Please do not post about how it won't work becuase blah, blah, blah. I just need a list of people so if anything comes of it I can say here is a list of others with the same issue.
Jumping on the bandwagon...
Sent from my Nexus One using Tapatalk 2
Right there with ya. I however went with Straight Talk which of course I cant use my MMS as well until the unlock comes available. I am curious if I can proxy my wifi to an international proxy so that I can access outside the USA market apps? Anyone have any ideas on this?
You can add me to the list of those that bought the phone at full price. I never called AT&T to ask for an unlock code. Do I need to do that first to prove that I'm at a disadvantage caused by AT&T?
awagner said:
I just need a list of people so if anything comes of it I can say here is a list of others with the same issue.
Click to expand...
Click to collapse
Please count me in, I can send you my data in a private message, just let me know
21stNow said:
You can add me to the list of those that bought the phone at full price. I never called AT&T to ask for an unlock code. Do I need to do that first to prove that I'm at a disadvantage caused by AT&T?
Click to expand...
Click to collapse
Let's see what he says.. I contacted H2O today, as soon as they realized it was WP7, nope can't get MMS. I saw the pics of the network setup out of US and it has all those settings we need. If we need to contact AT&T I will try that tomorrow, but I think this is a bigger issue.
count me in too.
In.
I know people have been saying to give up calling ATT. But I just called for the first time tonight, and thought I'd share some of the interesting bits I got. Well interesting to me because they weren't what I was expecting in comparison to everyone else's. Anyways~,
~I asked about dates and a supervisor told me that on 5/7/2012, this past Monday, that their notes for the Lumia 900 were updated by corporate.
~What it essentially says is that they can't say anything. lol
~When I pushed a bit more she told me that it was updated to say that they have no expected date as of now for the release of unlock codes. That they won't release any now because it's an exclusive and otherwise ineligible (Which everyone has already heard.). And that customer service reps are urged to not even submit requests because they all will instantly be denied on the spot.
~Also they told me I was the first one they've heard of trying to unlock this phone.
EDIT: Also, I know this was just adding to the pile of. "Reps Don't Know Squat"
EDIT: Meant to post this on the other thread. Oh well~ Anyways~ I'm in too I guess.
sushirom said:
I know people have been saying to give up calling ATT. But I just called for the first time tonight, and thought I'd share some of the interesting bits I got. Well interesting to me because they weren't what I was expecting in comparison to everyone else's. Anyways~,
~I asked about dates and a supervisor told me that on 5/7/2012, this past Monday, that their notes for the Lumia 900 were updated by corporate.
~What it essentially says is that they can't say anything. lol
~When I pushed a bit more she told me that it was updated to say that they have no expected date as of now for the release of unlock codes. That they won't release any now because it's an exclusive and otherwise ineligible (Which everyone has already heard.). And that customer service reps are urged to not even submit requests because they all will instantly be denied on the spot.
~Also they told me I was the first one they've heard of trying to unlock this phone.
EDIT: Meant to post this on the other thread. Oh well~ Anyways~ I'm in too I guess.
Click to expand...
Click to collapse
For this thread, I don't think it matters. The way I look at it, if they are gonna control where I can use a phone I paid full price for (Even if it was on CL) without a contract. Then they should support it to get my MMS working on their MVNO! Could you imagine if other things you buy where like this. You buy that nice new Nissan Fronteir, you can only drive on Nissan roads. Let's say you bought a GTE rotary phone 30 years ago and you could only use GTE as long distance company we would be like FU I am gonna do what I want!
awagner said:
For this thread, I don't think it matters. The way I look at it, if they are gonna control where I can use a phone I paid full price for (Even if it was on CL) without a contract. Then they should support it to get my MMS working on their MVNO! Could you imagine if other things you buy where like this. You buy that nice new Nissan Fronteir, you can only drive on Nissan roads. Let's say you bought a GTE rotary phone 30 years ago and you could only use GTE as long distance company we would be like FU I am gonna do what I want!
Click to expand...
Click to collapse
HHAAAAA~! I SAID THE SAME THING OVER THE PHONE. (Except I used Toyota). They also brought up that I didn't buy the phone directly from them, like that it was a point for them. And I go, "Yeah...that kind of just furthers my point. How does AT&T hold exclusive rights to block me from using something the way I want when I didn't even purchase it from them?) And they just repeated "AT&T has exclusivity and the phone is currently ineligible after that.
Too funny!! I love it.. well great minds think alike or it's just the damn truth. ha ha
awagner said:
If you are having an issue getting the Lumia 900 unlocked or trying to set it up on an AT&T MVNO. Please post something here. I started to think about it, when I bought the phone I thought.. ah I will just get it ulocked and bring it to T-Mobile. Then I was told about H2O in the process, even then I hit an AT&T wall. I did not unlock the phone, I am using it on AT&T and though the network settings app is on the marketplace if you are outside the US, it's not inside the US. I got off the phone with Nokia 2nd tier and he hinted toward AT&T blocking it. Then I started to think about what I was purchasing and how really nothing else we purchase is like this. You buy a car it's yours, you buy a computer it's yours.. why are phones different? I called my class action attorney client and had a discussion with him about it. Nothing may come of it, but if it does I need a list of those in the same boat, you bought the device out right no contract and can't use it outside of AT&T and that includes features like MMS not functional and a simple config utility would fix. Please do not post about how it won't work becuase blah, blah, blah. I just need a list of people so if anything comes of it I can say here is a list of others with the same issue.
Click to expand...
Click to collapse
Count me in
im in
i'm in.
i've called AT&T 6 times since logging my customer care case and they tell me nokia hasn't released the codes. LOL
OP - you're wasting everyone's time. When you buy a branded phone you know full well that it will be locked to a carrier. Buying the device at full retail does not entitle you to take your device elsewhere. AT&T (and all other carriers) spend months and millions in R&D to develop and test the phone before bringing it to the market, so it is completely logical that they wish to get a return on investment in form of service revenue. In case you're wondering, carriers do not make money off hardware, that's not the business they're in.
There is no rule or law that requires carriers to remove SIM lock. They do it as a courtesy when they see fit, but they are not required to do that by any means. How do you think AT&T was able to deny iPhone unlocks for so many years if it was illegal?
Anyone who bought the phone before checking with AT&T about their unlock policy have no one but themselves to blame, simple as that.
AnyMal said:
OP - you're wasting everyone's time. When you buy a branded phone you know full well that it will be locked to a carrier. Buying the device at full retail does not entitle you to take your device elsewhere. AT&T (and all other carriers) spend months and millions in R&D to develop and test the phone before bringing it to the market, so it is completely logical that they wish to get a return on investment in form of service revenue. In case you're wondering, carriers do not make money off hardware, that's not the business they're in.
There is no rule or law that requires carriers to remove SIM lock. They do it as a courtesy when they see fit, but they are not required to do that by any means. How do you think AT&T was able to deny iPhone unlocks for so many years if it was illegal?
Anyone who bought the phone before checking with AT&T about their unlock policy have no one but themselves to blame, simple as that.
Click to expand...
Click to collapse
"Please do not post about how it won't work becuase blah, blah, blah" Hmm guess you didn't read that part. This is not just about unlock codes. "
H2O MMS or others Ulock codes" I don't even need an unlock code for H2O. Besides I already made my case to someone who does this stuff for a living, maybe nothing, maybe something... didn't I already say that somewhere?
awagner said:
"Please do not post about how it won't work becuase blah, blah, blah" Hmm guess you didn't read that part. This is not just about unlock codes. "
H2O MMS or others Ulock codes" I don't even need an unlock code for H2O. Besides I already made my case to someone who does this stuff for a living, maybe nothing, maybe something... didn't I already say that somewhere?
Click to expand...
Click to collapse
A laywer willing to sue for money? Color me surprised
AnyMal said:
A laywer willing to sue for money? Color me surprised
Click to expand...
Click to collapse
I know, I know , we will see what he says.. never know might see something we don't. After all, I am a techy, not a lawyer. May be interesting.. maybe not. He did bring up what it says on the box. T-Mobile has a seal that says by opening this product you accept terms yadda yadda. AT&T does not. No terms and conditions on the box at all that I saw.
awagner said:
I know, I know , we will see what he says.. never know might see something we don't. After all, I am a techy, not a lawyer. May be interesting.. maybe not. He did bring up what it says on the box. T-Mobile has a seal that says by opening this product you accept terms yadda yadda. AT&T does not. No terms and conditions on the box at all that I saw.
Click to expand...
Click to collapse
They don't have to post terms on the box, they are usually on the back of the sales receipt. As long as the phone is fully functional in the environment it was designed for, there is just no basis for complaint. I wouldn't spend a dime on the lawyer if I were you. Just thinking logically here, not trying to start a war
Guys,
I was researching about unlocking my Lumia 900 since april, just like 100s of you. I was looking over nokia forums and one of the guys recommends filing complains with fcc. He even gave a link - http://www.fcc.gov/complaints
Those who purchased the phone for a full price, please fill up the form and submit. If there will be a lot of us, fcc might be able help with that.
He says that you should receive a call from AT&T very soon if FCC will decide to help you with that.
I looked in to this briefly, and I don't think unlock requests are covered. It might be viable after 53 days when at&t says they'll give codes.
We've been around this block over and over again. AT&T is not obligated to unlock your phone even if you bought it at full price, and FCC will tell you the same.
Is there any other method to unlock lumia 900 beside the unlocking code? At least if some one trying to unlock this phone would be fantastic.
Sent from my Nokia Lumia 900 using xda app-developers app
pk-air said:
Is there any other method to unlock lumia 900 beside the unlocking code? At least if some one trying to unlock this phone would be fantastic.
Sent from my Nokia Lumia 900 using xda app-developers app
Click to expand...
Click to collapse
No there isn't, and anyone who tells you otherwise is either lying or trying to scam out of your money. Just wait a while longer, AT&T will start unlocking them beginning Oct 8th when exclusivity period expires.
AnyMal said:
No there isn't, and anyone who tells you otherwise is either lying or trying to scam out of your money. Just wait a while longer, AT&T will start unlocking them beginning Oct 8th when exclusivity period expires.
Click to expand...
Click to collapse
I am not really sure if they will start on october 8. They already lied to me in the store that there would be no problem to unlock it.
And yeah - they are doing illegal thing by refusing to unlock the phone. They don't have any legal reason to keep it locked.
zoom2d said:
I am not really sure if they will start on october 8. They already lied to me in the store that there would be no problem to unlock it.
And yeah - they are doing illegal thing by refusing to unlock the phone. They don't have any legal reason to keep it locked.
Click to expand...
Click to collapse
If I had a dollar every time we went over this It is NOT illegal for them to refuse to unlock the phone. There is no law in US that states mobile operators are obligated to unlock phones to work on other operators. It absolutely doesn't matter whether you bought phone on contract or paid full price.
AnyMal said:
We've been around this block over and over again. AT&T is not obligated to unlock your phone even if you bought it at full price, and FCC will tell you the same.
Click to expand...
Click to collapse
This is 100% false. If you buy it for full price and they tell you it can work on another network they either owe you a 100% refund or an unlock code. Fraud is fraud.
AnyMal said:
If I had a dollar every time we went over this It is NOT illegal for them to refuse to unlock the phone. There is no law in US that states mobile operators are obligated to unlock phones to work on other operators. It absolutely doesn't matter whether you bought phone on contract or paid full price.
Click to expand...
Click to collapse
Fraud is illegal. If you pay full price and they tell you it is unlocked or can be unlocked over the phone they must refund or give the unlock code. Not sure why people think the law doesn't apply to the telecom business. The problem is the methods for forcing at&t to do the right thing were spelled out... not sure if anyone actually followed the instructions.
sitizenx said:
This is 100% false. If you buy it for full price and they tell you it can work on another network they either owe you a 100% refund or an unlock code. Fraud is fraud.
Fraud is illegal. If you pay full price and they tell you it is unlocked or can be unlocked over the phone they must refund or give the unlock code. Not sure why people think the law doesn't apply to the telecom business. The problem is the methods for forcing at&t to do the right thing were spelled out... not sure if anyone actually followed the instructions.
Click to expand...
Click to collapse
Please provide a link to AT&T terms of service where it explicitly tells you that AT&T is obligated to unlock your phone when you pay full price. Please provide a link to Attorney General, Consumer Protection Agency, BBB, Federal Trade Commission, or any other regulating body that specifies mobile carriers MUST unlock phones.
I'll spare you trouble, you can't find such information because it doesn't exist. Stop making a fool out of yourself and trying to fool others. Do your homework before telling someone they're "100% false", otherwise you're just making yourself look ridiculous.
AnyMal said:
Please provide a link to AT&T terms of service where it explicitly tells you...
Click to expand...
Click to collapse
The at&t terms or service are irrelevant. You realize there are numerous people that bought the phone for full price and never signed up for "service" with at&t. You realize that, right? Right? If you walk in and pay full price after the salesperson says the phone will work on your network they have to either make it work on your network or give a refund. This isn't rocket science.
sitizenx said:
The at&t terms or service are irrelevant. You realize there are numerous people that bought the phone for full price and never signed up for "service" with at&t. You realize that, right? Right? If you walk in and pay full price after the salesperson says the phone will work on your network they have to either make it work on your network or give a refund. This isn't rocket science.
Click to expand...
Click to collapse
I am not sure if you're really inept or just trolling. It absolutely doesn't matter if you sign up for AT&T service just like it doesn't matter if you pay full price. When you buy AT&T phone you buy AT&T phone, meaning that it is only guaranteed to work on AT&T. Not unlocked, not T-Mobile, not Sprint - AT&T. Get it? Stop trying to make a point, you don't have one.
Dear friends, I only have one thing to ask in relation to this whole discussion. For people who signed a two-year contract with AT & T and that will necessarily fulfill the contract, what difference it makes to AT & T if the phone will be unlocked or not? The commitment already exists, the contract must be fulfilled unconditionally, then why keep the devices blocked? Sadism??
sitizenx said:
The at&t terms or service are irrelevant. You realize there are numerous people that bought the phone for full price and never signed up for "service" with at&t. You realize that, right? Right? If you walk in and pay full price after the salesperson says the phone will work on your network they have to either make it work on your network or give a refund. This isn't rocket science.
Click to expand...
Click to collapse
Sounds to me like your ***** should be with the salesperson. Sales Rule #1: Tell them whatever they want to hear. And I think the phone does "work". Just not completely.
Sent from my Lumia 900 using Board Express Pro
sitizenx said:
This is 100% false. If you buy it for full price and they tell you it can work on another network they either owe you a 100% refund or an unlock code. Fraud is fraud.
Fraud is illegal. If you pay full price and they tell you it is unlocked or can be unlocked over the phone they must refund or give the unlock code. Not sure why people think the law doesn't apply to the telecom business. The problem is the methods for forcing at&t to do the right thing were spelled out... not sure if anyone actually followed the instructions.
Click to expand...
Click to collapse
You're implying the Telco's run an illegal business and its up to us to enforce it? Pretty sure that's not what you mean, but it sure sounds like it. in the past 5 years this has received tons of scrutiny by the FCC. Any yet, the phones stay locked. That should tell you something.
I think Anymal says it with his comment about locked and unlocked. Actually, AT&T doesn't sell Unlocked phones. They sell Contract and NO Contract phones. But no matter, At&T is still AT&T
alodar1 said:
You're implying the Telco's run an illegal business and its up to us to enforce it? Pretty sure that's not what you mean, but it sure sounds like it. in the past 5 years this has received tons of scrutiny by the FCC. Any yet, the phones stay locked. That should tell you something.
I think Anymal says it with his comment about locked and unlocked. Actually, AT&T doesn't sell Unlocked phones. They sell Contract and NO Contract phones. But no matter, At&T is still AT&T
Click to expand...
Click to collapse
This is a classic case of what happens when assumptions replace common sense. People tend to assume that buying phones off contract entitles them to remove carrier restrictions, at carrier's expense. Of course, this is a completely false assumption. Carriers are not going to stop anyone from leaving, they just won't help them to do so. You were sold AT&T phone and that is exactly what you received; no more, no less. Salesman lied? Never heard of that appening before silly but if that's the case take it up with their management.
I am still puzzeld as to what breeds these assumptions, but misinformation is so persistent that many less-educated consumers (and apparently some members) are treating it as gospel.
mol14 said:
Dear friends, I only have one thing to ask in relation to this whole discussion. For people who signed a two-year contract with AT & T and that will necessarily fulfill the contract, what difference it makes to AT & T if the phone will be unlocked or not? The commitment already exists, the contract must be fulfilled unconditionally, then why keep the devices blocked? Sadism??
Click to expand...
Click to collapse
Well a lot of us didn't put a deposit down when we got the phone. Mine was "free." I paid a $30 "activation fee." They can't just let you walk out the door with a $500 device for $30 and not have some controls in place. Yes they have a contract but if you break the contract what are they going to do? The only thing they can do is report you to a credit bureau and turn your account over to a collections agency. Even then in a lot of cases it's doubtful they will collect much.
If you pay full price? Well then yeah I have no idea about that. First of all very few people would do that in the United States and I can't imagine how it hurts at&t. That's what is so confusing about the deceptive sales practices and the obstinance.
jimski said:
Sounds to me like your ***** should be with the salesperson. Sales Rule #1: Tell them whatever they want to hear. And I think the phone does "work". Just not completely.
Click to expand...
Click to collapse
I don't have any "*****" as you put it. I have no need to unlock my phone at this time. I was just debunking misinformation on the internet as a public service. "Tell them whatever they want to hear" will get you in legal trouble. I've had this routine pulled on me and the companies that did it ended up paying me THOUSANDS. The problem is there is so much misinformation out there people simply do not know how to pursue these matters.
alodar1 said:
You're implying the Telco's run an illegal business...
Click to expand...
Click to collapse
You're implying Telcos never get sanctioned for doing illegal things?!
AnyMal said:
This is a classic case of what happens when assumptions...
Click to expand...
Click to collapse
Actually several people physically went into at&t stores and were told that they could buy the Lumia 900 for the full price and get the phone unlocked and use it once they got back to Canada. Someone in another thread actually posted images of their unlocked at&t Lumia working with their Canadian sim once at&t provided the unlock code to them. No assumptions.
Folks it doesn't matter whether you are discussing phones or widgets. If someone tells you a device will work in a particular manner at at your home location and it doesn't they have to either refund you or make it work. I'm not sure why people are confused about this. Bizarre.
But don't locked AT&T Lumias work on other networks? Just without LTE (and sometimes 3G) and MMS in most cases. So if I tell you, "sure, this phone will work on other networks", am I really lying. Or just not telling the truth.
AT&T pays cash for an "exclusive period" on a phone. They have every right to prevent you from doing whatever you choose with it till they say it's ok. I'm cool with that.
Sent from my Lumia 900 using Board Express Pro
I purchased a Lumia 900 from AT&T and threw a att.mvno sim in it, downloaded the Nokia Network Setup app from marketplace, configured it and everything works just great... very happy
jimski said:
But don't locked AT&T Lumias work on other networks? Just without LTE (and sometimes 3G) and MMS in most cases.
Click to expand...
Click to collapse
No man. Not sure where you got that idea. There have been numerous posts about this topic. Educate yourself.
jimski said:
AT&T pays cash for an "exclusive period" on a phone. They have every right to prevent you from doing whatever you choose with it till they say it's ok. I'm cool with that.
Click to expand...
Click to collapse
It doesn't give them the right to lie. If the salesperson says you may pay full price for this phone and we will unlock it so you can use it in Canada in October that is perfectly fine. A bit illogical but totally legal.
jimski said:
So if I tell you, "sure, this phone will work on other networks", am I really lying. Or just not telling the truth.
Click to expand...
Click to collapse
BOTH. Get a dictionary.
halfevildruid said:
I purchased a Lumia 900 from AT&T and threw a att.mvno sim in it, downloaded the Nokia Network Setup app from marketplace, configured it and everything works just great... very happy
Click to expand...
Click to collapse
What in God's holy name does that have to do with this thread.
I bought an almost new S3 LTE SGH-T999L for my son off CL. It checked OK on swappa and it worked for a week, then unable to connect to network. Swappa now says blacklisted. DOH!
It sucks to have a $350 paper weight! I tried to contact the seller with no luck.
Couple questions...
Any way to fix it?
Can this model be downgraded to 4.1.1 to use free unlock method and even then will it possibly work on anther carrier is the US. I know it will work outside the US if unlocked.
I contacted T-Mobile and they said nothing I can do, only the original owner can have the blacklist lifted.
Any help or advice much appreciated!
Also let this be a lesson to all...just because it works when you buy it, don't mean it wont go belly-up in a week. :crying:
Sorry I didn't answer your PM before. Wasn't ignoring you. Unfortunately your options are extremely limited.
You will have to pay for an unlock code online (see the last couple pages of the unlock thread), and then sell overseas. Just please be honest about it to whoever you sell it to in case they plan on bringing it to the states.
Personally, I'd also file a police report. May not come to anything, but if the guy gets arrested for anything else, or enough people file a report against him for similar stuff, you may then have some recourse against him. But he has twice committed fraud, or theft by deception (or something like that). First against T-Mobile, then against you.
Once unlocked, it might work on other carriers here, but not for long. I'm told all US carriers will be sharing the same blacklist by year's end. I've also heard it may also be shared with Canadian carriers as well.
Sorry to hear that happened to you. You're definitely not alone! This happens all the time, unfortunately.
Never buy used unless you make the transaction in person at a T-Mobile store where the seller can prove they have paid for the device in full and are allowed to sell it. Also, have a note made on both accounts (preferably by a manager) that the sale is made so they can't report it stolen a few weeks later.
Sent from my SCH-I535 using Tapatalk 4
I hear you, but it never goes down like that. I've bought and sold 30 or 40 smartphones. First time I've ever got burnt. I make small profit along, but this one is a stinger. I've had people want to meet me at Verizon, ATT and T-Mobile and every time I met them there all the store employees would say is if the sim card works it's ok.
Of course you could ask for a receipt...but what if it's a reseller like myself? I've had one receipt the whole time. Most of the time you can spot a fraud and steer clear. I check esn on swappa and/or Verizon site. I guess it's just a risky thing and I've been very lucky so far.
I did get a guy on ebay to unlock the phone for $10 last night. It works with a Lycamobile sim(T-Mobile reseller) and also works with a new LTE ATT Straight Talk sim...recieves LTE even. Maybe not for long...but it works fine now and it's been blacklisted about a month.
Guy on ebay unlocks clean phones for $5 & blacklisted for $10, he does remote into your pc to do it, but it only takes 2-3 minutes. He gave me the code, but it was never needed.
I'm a PagePlus dealer and I do alot of carrier flashing, not to beat blacklist, but to get more use from older 3G devices. Anytime I sell a phone I always give a 2 days return policy if they change their mind.
The seller of the phone should be able to get some sort of confirmation off of his own account showing he is not currently making payments on it. If the employees are only saying to see if the SIM works, they are just being lazy or ignorant! With the owners permission they can look it up, or call support from the phone and have him ask them to verify on speaker so you can hear. I'm just trying to say there's other ways to get the info before buying.
I'd say that if you've bought that many you are pretty lucky. But for the blacklisted one that worked on other carriers...expect it not to on AT&T very soon and all other US carriers around the end of the year. Right now T-Mobile and AT&T share their lists, but don't use the same one, so it'll often take a few weeks to catch up. As I understand it, once the national list is in place, all carriers will be using the same one so it'll be more instant.
I have spoken to a few people who bought their phone used and all seemed good, but then nearly 2 months later it got blacklisted! Some people are apparently selling it, but then waiting a month or two to report it stolen!
I just hope that if one of your customers gets blacklisted a few weeks after buying from you, you will be willing to at least exchange it.
But before you try and sell this one, please consider that it's practically a given that it's not gonna work for very long.
Also, (and I'm not sure of the ramifications here) keep in mind that you are knowingly in possession of stolen property. That by itself is probably not a big deal for you, legally speaking, since it happens to so many people and hardly no one knows what they are buying when this happens to them. But if you sell it, you will be knowingly selling stolen goods. If one of your customers gets blacklisted, you could be the one held liable.
Don't take it wrong, I'm just trying to help!
And I'm just curious, what do you mean by "carrier flashing"?
Sent from my SCH-I535 using Tapatalk 4
I understand where you're coming from and I will not sell this phone except to one particular customer who takes them outside the country. My son is using it now on LycaMobile which is a UK based reseller using T-Molile towers. We will see how long it lasts...strange circumstance there since the provider is not from the US, will they also adhere to universal blacklist? I dunno...time will tell. At $30 per month they are cheapest unlimited I know of(Only 50MB 4G data, then 2G/3G).
I run a legitimate part time business and have rarely had phones returned, but always made the customer happy. Happy customers come back and most of my profit is selling refills and flashing/rooting/unlocking...not the actual phone sales.
Carrier flashing: Mainly I've flashed older Metro phones to work on PagePlus and GS3's from Sprint or Verizon must be flashed for pageplus because they don't yet allow 4G phones. I never do any ESN changes. I'm an old techie and I go way back to Nextel mods in mid 90's. lol
BTW I installed CM 10.1.2 RC2 right from the phone yesterday after originally flashing the CM10 linked in Doc's T999L thread. It flashed perfect right through CM update utility automatically and seems to run perfectly.