I have no idea how any of you guys have a flawless HTC One X. Seriously.
I have had 10 phones. TEN!
How HTC can send this pile of rubbish out is just beyond me. Sure, the screen is lovely. If it's not covered with yellow splodges, or a faulty digitizer. Or the case surrounding it doesn't creak or flex.
I updated my latest and unfortunately not the greatest 10th phone to sense 4.1. And it's great they have got rid of the three dots.
But whatever they doing at their factories, they are not doing much quality checking. Or perhaps they are sticking the screens down with chewing gum.
If anyone asks me "should I buy a HTC One X". Guess what my answer is going to be?
Sure, if you want to spend the next 2.5 months sending your phone back for replacements, spending over £160 in doing so in line rental, telephone calls to your supplier and postage to send it back. Go for it. It's really fun.
So how did you do it guys? Seriously? Or am I thinking that some of you have actually got slight flaws, but are living with them.
I honestly feel like I could get a crate of HTC One X's and there would be 5 or 6 in it that were without any kind of flaws.
I don't need to put on a flame proof suit. I'm sure I'll get jumped on for this post. However, I genuinely do not believe for one moment that there is such thing as a flawless HTC One X.
People can't seem to understand why Samsung is charging ahead with such success with badly designed phones compared to HTC.
Well, now you know why. Because as much as the design of the Samsung is pants, I imagine their build quality is light years ahead of HTC's.
So it depends if you want your phone to look good, or to actually be without build quality issues.
I know which I would rather have. And let me tell you, it's lesson hard learned.
What a pile of crap.
The reason why you're getting so many bad ones is probably because, unless you are going to a store and personally picking your phone out of the new ones, it's probably a refurb. HTC likely doesn't do much QA for refurbs, so you're sorting through phones that have been returned for the same reasons why you returned your phone. In all likelihood, the defective Samsung phones never even leave the factory.
It sucks, but what can you do?
Sorry to say the obvious, but you've had some really really awful luck with your devices if you've managed to go through 10, and all of them with faults that are worthy of a replacement.
If my device has any issues, it's that there is a slight gap around the screen bezel, enough for 1 tiny spec of dust to get stuck in, and tbh, that's the sort of issue I expect from any phone I purchase, I know Samsung don't do any better with gaps between joins in their design, Apple definitely don't. Guess I have a godly HOX or something?
My HOX has one slight issue as far as im aware, and yes im LIVING with it. Its the fault where if I hold it with my Left hand (WHICH I USUALLY DO) I completely or mostly lose WiFi, I can't be bothered doing the squeeze test etc, as this makes it worse. And I know I have the issue, but 10 phones worthy of replacement? Sounds like your more unlucky than the devils *****.
But canI ask a question?
WHAT IS THESE 3 DOTS EVERYONE IS ON ABOUT?!
I know those issues with a big german service contractor of O2. Not HTCs fault directly but very annoying.
They replace broken phones with refurbished ones and save the QC.
First One X had a faulty digitizer after 3 month -> Swap
Returned one had a gap at the bottom where the light shone through, the black plastic around the screen stood up a bit, a rattling vibrator and a bright 2 cm strech where the bottom backlight is situated. -> Swap
Third one now seems technically ok. I can push the glass out if I like to, because it does not really sit tight which is ok as I am a tinkerer anyway and the SIM card holder looks like somebody chewed on it.
They don't want to swap the card holder alone and want the whole phone returned.
I think I will keep it as I guess it can only get worse with a new one. Chewed holder is nothing compared to most complaints here
@Wilks3y
The 3 dots are a big bar for the menu at the bottom on the screen that show up with some applications that are not yet optimized for Android 4. It's annoying and takes space, but nothing else.
HTC said they solved all the quirks in PRODUCTION. You're getting replacements from your carrier, and you're getting the phones which have been manufactured long time ago (before june or july), because they always hand over the older devices first. They know that some people aren't so aware of the problems and device will eventually find an owner which does not care or know about problem. What you got caught into is the cruel business model.
And that's the reason everyone should insist on picking your phone in the store. I always tell them to show me 5 devices out of the stock and I will inspect them personally (that's a costumer right) for any faults. HOX is not the first device with QC problems, and two owners and friends of mine have zero problems. and if you think samsung is any better, my friend got one in June and chrome plastic around screen started peeling already with his phone always in protective case! plus he cannot get it replaced on warranty because "he himself damaged the device by dropping it".
scam is everywhere mate.
Why have you created a new thread for the same rant?
I understand your frustration though. I went through a very similar thing and only yesterday is it sorted. Unless the wifi issue comes back. I bought the phone on release.
Sent from my HTC One X using xda app-developers app
when you say build quality is abysmal it means all the one Xs they make are from the same kind of quality, for example very cheap plastic being etc or they all have a broken screen
this is not true, in fact a flawless One X is very fancy in terms of build and sturdiness
the issue you talk about is not build quality, its quality control, meaning some defected phones are being let out of factory
when you keep getting defected phones (like my luck when i first went to buy it) it means you should change your source
I have bought one x about 2-4 weeks after being released and had no problems with it so far. Probably some series of phone have been faulty or had low quality control .
I'm with the OP.
I don't think it's easy to quantify what the problems are with this phone - or is it indeed the manufacturer?
Here's my story.
First phone - yellow patch problem - wasn't sure about the wifi issue - but the yellow spots sucked.
Within the 28 day period, so got a straight swap with retailer - in my case Tesco mobile partner (2020mobile I think they're called).
In this time I really baby'd the phone - no drops, no hard knocks, no nothing. No screen protector admittedly - but - within this initial 3 week period, the Gorilla glass 2 (ROFL) still picked up fine scratches.
Replacement phone arrived - this one - less yellowing patches - but still enough for me to notice and not want on a phone which is meant to do me for 2 years. Also at this point I noticed the phone had the infamous wifi problem.
Again, really fine scratching appearing on screen.
So - sent back - outside 28 days, so had to be through HTC repair.
After 1st repair - looks like they'd replaced the screen, but not fixed the wifi - plus they'd managed to scratch the camera lense and body when it was in, so, back it went for repair.
It came back with new housing (ie no camera lense scratch or body scratches), but now I'm finding the wifi issue has clearly not been resolved.
This is just completely nuts.
And the fine scratches on my new screen are now starting to show, after about 3 or 4 weeks use - again with me babying it.
Seriously - this phone if it it didn't have these flaws would be great.
But in reality it seriously sucks.
End of my tether.
I also agree with OP
.. to many different and possible defects:
- GPS
- Sensors
- dead pixel
- dust under Display
- yellow spots
- WIFI issues
- Heating issue (differs from model)
- case and display - Quality (not instantly visible after unpacking)
- Bluetooth
... many more
i changed my phone also 9 times, important part:
- different shops
- different serial 23 to 27
and the best of allnce i sent my phone for repair and received a much worse model with two defects on the case
it defect rate is much better in SH /HT 27 but still a lack of quality...
Well, i think some of the defects are not visible to everyone because they don´t use/need the features !!
SGS3 was no option for me - i stick to the HOX - just want a model without lets call it "build" defects or lack of quality control.. the result is always the same for the customer. I messed around with all the problems and still love the phone ... i think for many "ex" HTC customers it was the last HTC phone for a long time ...
So HTC missed the spot - they invested a lot of money in "interesting" projects or companies instead of dealing with the core business - i am sure the managers who are responsible for this all are still earning a lot of money ... and a few thousand workers have been fired
Well done HTC
I changed my hox 4 times,every time different problem so then I changed to another phone make ,feels bad leaving HTC but when your QUADCORE phone becomes a source of a pain like in my case there is no point hangin about,can't wait to see what HTC will come up with comes Christmas or April 2013 really excited
subharmonic said:
And the fine scratches on my new screen are now starting to show, after about 3 or 4 weeks use - again with me babying it.
Click to expand...
Click to collapse
Clearly you have grit or something in your pocket then.
Remember - scratches are caused by a harder object, rubbing against the screen. This isn't a manufacturing fault. The screen is not anymore susceptible to scratches than any previous gorilla glass, nor any other standard glass screens.
Either get a screen protector, or find the source of your scratches, ie grit in your pocket and get rid of it. If you have a pouch, could be there is grit in that embedded in the inside fabric layer
Sent from my HTC One X using xda app-developers app
So if I go to a store and they give me 10 defective devices what would I do? Not go through that store.
Or maybe creating multiple threads will solve what common sense couldn't.
Why not merge your two whining threads together since you haven't said anything new.
Sent from my AT100 using xda premium
I don't know what the deal is, but it ain't the overall build quality.
I had ONE HOX and it's perfect build quality. Actually, best build quality I've ever had, and certainly WAAAAAY Better than my mom's SGSIII or my previous SGSII and SGS.
This is a fact that has been established. But still refreshing to see it pop up again . But I agree with the OP. When I said goodbye to the HTC sensation XL, the One X was on my priority list, for all the obvious reasons. But then I asked myself: do I really want to go through it again, given that everyone is going through with the One X. The answer is no. Half my "thanks" came from defending HTC in the early launch, but now when I see the complaining posts, I cant be bothered to defend anyone anymore.
Now I feel extremely lucky, having a phone with none of these defects. SH23.
One X to rule them all.
DarkDvr said:
I don't know what the deal is, but it ain't the overall build quality.
I had ONE HOX and it's perfect build quality. Actually, best build quality I've ever had, and certainly WAAAAAY Better than my mom's SGSIII or my previous SGSII and SGS.
Click to expand...
Click to collapse
Yeah, I think the OP meant 'quality control' or 'reliability'. Not 'build quality' - I'd say if anything, the quality feel of hTCs higher end devices in the hand is second only to Apple. It's my big issue with Samsungs, really - they charge £450 for a device that is made of exactly the same materials, and has had exactly the same amount of thought into the design as a £90 ZTE Blade. Incidentally, my HOX is 'perfect', at least for now - they do exist.
However, for the bootloader unlocking/warranty invalidation nonsense hTC have been preaching, even if I hadn't heard so many bad things about the One X, I'm never going to buy another device from them or advise others to. Kind of a shame when devices like the Desire and Desire Z were so damn good.
I bought my hoz, from singapure, using eBay. Its perfect, but I will choose all my entery life a broken hoz than a good sg3. A lot of my friend from my country got 20 time their sg3 back, and still changed it, broken glass inside the Box, no light bottons, others dont turn on and so on. As they dont speak english, and as they use sg3 app phone, no modding at all. I will start writing for then in sg3 Forum talking about Samsung sg3 broken glasses and defect software quality.
So that will be a lovely Forum. It will be a good action, cause a love my friends and to help them. I think every hoz uswrs with friends with sg3 problems should do the same.
Enviado desde mi HTC One X usando XDA Premium HD app
I have a March-build HT23 and it was perfect when I got it and its still perfect now. Go figure.
Related
2 weeks and is broken!
I had this thing for not more that 2 weeks and the speaker is broken
T-mobile is sending replacement tomorrow, but this is disappointing from HTC
Only this time i will put screen protector from day one.... the screen is not exactly scratch resistant.
If we add the battery performance andddd this is not exactly Desire
How'd you break it?
I work in mobile sales and deal with people like you on a daily basis, "i've only had it 2 weeks and its all scratched/part A broken/ its really slow/ battery life rubbish" I have had my desire for nearly 2 months with no scratches, the screen is as scratch resistant as most touch devices - as in don't stick it somewhere its gonna get scratched- pockets with keys - and you'll be fine. Try and remember how much these devices cost and treat them with respect. If your unfamiliar with Android/smartphones/computers then don't complain if it doesn't work as you'd expect as you have no knowledge or experience to base it on and have more than likely done something wrong, lastly battery life on all touch devices is poor when compared to older mobiles - WE ALL KNOW THIS BY NOW!! - learn how to use power management features and apps such as juice defender, be aware that lithium ion battery life will improve within the first month if used properly and finally if you don't know these things then USE GOOGLE FFS!! This is a forum for android general discussions not to pointlessly whine when you can't look after your own phone! END OF RANT
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Sent via the XDA Tapatalk App
It's all scratched up and broken after only two weeks? Unless you work in construction or something you REALLY need to learn how to treat your devices or stick to something more play school. It's an expensive high tech device, it's not a rubber coated brick. It's a small computer with a 3.7 inch GLASS screen... learn how to treat it.
CarpeDiemsNuts said:
Try and remember how much these devices cost and treat them with respect.
Click to expand...
Click to collapse
This.
People are the same with laptops.. just because its portable it doesn't mean its not a fragile bit of modern tech.
Did I miss something in HTC's advertising? Where does it say its scratch resistant?
And you have had it 2 weeks, the battery should only just be starting to reach its peak performance.
I don't wish to appear cynical but all your statements point to the fact that you don't look after your phone and have limited knowledge about it, I'm not surprised your speaker has broken. Count yourself really lucky HTC are giving you a second chance.
Lol.. lucky their speaker broke, that sounds like a genuine fault.
I have to admit I think the speaker is of bad quality. Bloody built in obsolescence imo
Lucky you are getting a replacement.
Mine has dust under the screen, this is not something I could have done myself, not that amount of dust in that specific place after 2 weeks (I've had the phone longer but it's been there for 2 weeks).
T-Mobile wont do anything, even though the Nexus One has the same issue.
CarpeDiemsNuts said:
I work in mobile sales and deal with people like you on a daily basis, "i've only had it 2 weeks and its all scratched/part A broken/ its really slow/ battery life rubbish" I have had my desire for nearly 2 months with no scratches, the screen is as scratch resistant as most touch devices - as in don't stick it somewhere its gonna get scratched- pockets with keys - and you'll be fine. Try and remember how much these devices cost and treat them with respect. If your unfamiliar with Android/smartphones/computers then don't complain if it doesn't work as you'd expect as you have no knowledge or experience to base it on and have more than likely done something wrong, lastly battery life on all touch devices is poor when compared to older mobiles - WE ALL KNOW THIS BY NOW!! - learn how to use power management features and apps such as juice defender, be aware that lithium ion battery life will improve within the first month if used properly and finally if you don't know these things then USE GOOGLE FFS!! This is a forum for android general discussions not to pointlessly whine when you can't look after your own phone! END OF RANT
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
oursoul said:
This.
People are the same with laptops.. just because its portable it doesn't mean its not a fragile bit of modern tech.
Click to expand...
Click to collapse
Whiterin said:
It's all scratched up and broken after only two weeks? Unless you work in construction or something you REALLY need to learn how to treat your devices or stick to something more play school. It's an expensive high tech device, it's not a rubber coated brick. It's a small computer with a 3.7 inch GLASS screen... learn how to treat it.
Click to expand...
Click to collapse
Agreed to all.
I have had iPhones, HTC HD2, Hero etc and never scratched one of them. I don't use screen protectors or cases, I don't need them as I put the phones in my pocket without my keys in that pocket. My left one is for my phone, my right for everything else.
Unless you have had a dodgy unit that is made of plastic, I'd have to say its probably down to how you are storing it!
Good luck with your second one
Hmm interesting replies...
I was driving from work and my sat nav suddenly went muted ant that’s it. When i shake the device the speaker works on and off... so for me this is dodgy speaker
About the scratches... Its only one tiny scratch caused by my PLASTIC button on my pocket ...
Could be anything, a bit of sand in your pocket and you're screen is full of scratches. Pouch and screen protector all the way! Or pay around 400 euro's (directly or indirectly) and don't care what happens to those 400 euro's.
Anyway, there are always devices that can have some problems like a broken speaker or something.
Try reading a forum about whatever device, and there are always the same 'stories' like yours. Maybe it's because we're promised perfection which is impossible. But perhaps it's we all want to have perfection and don't know that's impossible anymore. But! There is a reason warranty exists... sometimes things break. No matter what product.
Hi guys,
This is my first post. HTC one V is the first smartphone that I owned. I got it through a relative from Malaysia in April and to tell the truth I was hooked.
The Good: Excellent looks and finish and a brilliant display was things that are a bargain at this price range. Combine that with a fluid interface, excellent battery life for a smartphone (i got about 36hrs once) and tethering support it was real good.
The Bad: But as everything else out there there are the lows. First is the camera- everything is good except for the image quality. Looking at the images on the phone screen can be deceiving (display is that good). On a larger computer screen or print the images look just average. The colors look artificial and may often look over softened (clear once you zoom the image). Samsung galaxy ace and sony xperia mini series (both have 5MP cameras) are miles ahead in image quality. Sound quality is good but not the best. Placement of charger port was also odd. Except for the camera other things can be forgiven including the non-existent Compass !
Ugly: Now to the hardest part - complaints. First time i switched on the phone I noticed yellow patches on display on the left side bottom and top corners. Clearly visible on startup screen, browser, documents, ebooks etc., (white and grey backrounds). I was thinking whether to send it back to malaysia to claim guarantee and then decided against it for two reasons -
1. patches is not an issue in other screens (except for the plain backround) and can be ignored as it is in the corners (it did not go away even after a months use as some claimed).
2. I was in absolute love with the phone and just could not think of not having it for more than a month if it has to go to malaysia and then come back :silly:
Then last week I was traveling. watched a video clip, listened to some songs attended two calls and then put the mobile in my pocket (more than 40% charge remaining). After about 45mins when I took it out and the phone was simply dead. Nothing could make it switch on. Now I have sent it back to Malaysia with my relative. I really don't know whether they will repair it or replace and when I am going to get it.
So that's the story. I hope I get a good unit back
Are yo sure you talking about the same phone! lol
i've had mine for2 months and quite frankly, it rocks
camera is awesome, and very clear pictures when i transfer to pc.
have friends with differents htc's ranging from the one to sensation and they all envy my new phone.
Im Loving it!
I'm Lovin' it
Hi japodude,
Loving the phone doesn't make the image better and yes I am talking about the same phone. I agree that the image is very clear, unfortunately there is a difference between clarity and quality.
I never said camera is bad but the quality of image definitely is not up to the mark and may be due to optimizations by the camera software. Look at bright portraits with contrasting colors and you will see colors getting a washed-out look. It just could have been better. You may not see this in landscapes. Or may be I got a bad piece of camera in my set.
But I do agree on one count. The phone is awesome
ive used a spectromitor to calibrate monitor colours to match my phone colour. the real test would be to print one picture and see.
my previous phone is nokia x6,,also 5mp,,i compared camera picture of these 2 phones and i must say my x6's camera is far better than one v
and im facing problems of heating..gaming makes this phone really hot..and i got one time experience of after gaming for 15 mins,, phone got hot,, i leave it for 2 hours,, when i picked it up its still hot,, i put it in the floor to absorb cold and then it cools..
but overall im satisfied with my 1st android phone..the price,, looks and performance
Hi alborotz,
Nokia traditionally is good with camera (hardware). Remember the N-series, and now the N8 and pureview, something that HTC will take a long time to achieve. Check out the blind test on gsmarena comparing pureview to a number of phone cameras and even olympus. It is not a surprise for me that HTC One X came last (actually zero votes!!!).
One V is not much of a gamer, I believe, but a good all-rounder. i am sure you must have admired the display when playing some of those (Temple Run, Angry Birds, Raging thunder). Things just look so ONEderful. I checked out a colleague's galaxy SII. Though AMOLED, it had a heavy bluish tinge, almost like looking through a blue filter. Comparing both these side by side, One V was better in clarity and SII better with the contrast (Not bad for a phone in this range!!) Heating must be due to the aluminium body which conducts heat better than the plastics out there. May be its good for the phone internals (i am guessing here!!).
I am just wondering when I will get my phone back -whether it will be a replacement or repair. just itching to get it back
Thanks guys
I like my One V. Is small, handy, has crisp and good sound, also screen is visible in direct sunlight (now we have african temperatures over 30 C, here in Poland). And the phone is much lighter than Evo 3D, which I had earlier.
I love this phone. Very good first android/starter phone for anyone thinking about that.
I got my phone- and a new one
Hi guys,
To conclude, I finally got my phone back and yes its a new one too. This time no trace of yellow spots... Back to days of android on my ONEderful V :highfive:
bezbeV said:
...i am sure you must have admired the display when playing some of those (Temple Run, Angry Birds, Raging thunder). Things just look so ONEderful. I checked out a colleague's galaxy SII. Though AMOLED, it had a heavy bluish tinge, almost like looking through a blue filter...
Click to expand...
Click to collapse
Yes, you're absolutely right about this.
I have compared my One V to Galaxy Note and i'm so amazed how my One V is look more awesome than that bluish semi-giant screen G-Note
Maybe your pocket got you into the power+vol. up brick - - sounds plausible by your description of pocket brick
Sent from my HTC One V using my dog
theiNDrAs said:
Yes, you're absolutely right about this.
I have compared my One V to Galaxy Note and i'm so amazed how my One V is look more awesome than that bluish semi-giant screen G-Note
Click to expand...
Click to collapse
+1.
theiNDrAs said:
Yes, you're absolutely right about this.
I have compared my One V to Galaxy Note and i'm so amazed how my One V is look more awesome than that bluish semi-giant screen G-Note
Click to expand...
Click to collapse
:good: +1
Mangala_Dharma said:
Maybe your pocket got you into the power+vol. up brick - - sounds plausible by your description of pocket brick
Sent from my HTC One V using my dog
Click to expand...
Click to collapse
I did consider that angle. The position was not suitable for that to happen. I put the phone in my front left jeans pocket, the chin was down and screen facing away from me. In that position both keys (volume and power) comes towards my left with power key to the open part of jeans and volume key away from outside thigh. So, that's pretty much a far stretched possibility. But then as one Mr. Holmes said "when you have eliminated the impossible, whatever remains, however improbable, must be the truth".
And now the replacement unit is too good. No trace of anything yellow. And boy I am happy..except that I have to buy a screenguard again
bezbeV said:
Hi guys,
To conclude, I finally got my phone back and yes its a new one too. This time no trace of yellow spots... Back to days of android on my ONEderful V :highfive:
Click to expand...
Click to collapse
bezbeV,
How long did it take to get your phone back from HTC?
I have a problem with my camera where yellow specs/dots show up on pictures on white backgrounds. I have only seen one other post about this issue on another forum.
I contacted HTC and they said to perform a soft reset and if that didn't work, a factory reset. Both did nothing. My next option is to contact their warranty and repair specialists. Just wondering if its worth it.
Thanks.
hot102 said:
bezbeV,
How long did it take to get your phone back from HTC?
I contacted HTC and they said to perform a soft reset and if that didn't work, a factory reset. Both did nothing. My next option is to contact their warranty and repair specialists. Just wondering if its worth it.
Thanks.
Click to expand...
Click to collapse
Well, it actually took quite a long time, almost 2+ months, but then again it may depend on the country/region you are in. But do read my previous post - I did not give the phone for repair just because it had yellow spots, but it was DEAD. So I did not have a choice.
Next is your second point. HTC is bluffing. The yellow spot is a "manufacturing defect on the LCD screen" which will not go away with any soft or hard reset. Don't waste your time on this, but do make backups. If you purchased the phone recently, DEMAND a replacement immediately from HTC. Check the phone on the spot for any spots before accepting the new piece.
I believe that it is worth to get a replacement even if it takes a month than to live with the thought that what you purchased with your hard earned money which is supposed to be 'quality-checked' before delivery is a defective piece. You certainly did not get it from a factory-seconds store or discount sale. Why should you carry a defective piece?
Regards
bezbeV said:
Well, it actually took quite a long time, almost 2+ months, but then again it may depend on the country/region you are in. But do read my previous post - I did not give the phone for repair just because it had yellow spots, but it was DEAD. So I did not have a choice.
Next is your second point. HTC is bluffing. The yellow spot is a "manufacturing defect on the LCD screen" which will not go away with any soft or hard reset. Don't waste your time on this, but do make backups. If you purchased the phone recently, DEMAND a replacement immediately from HTC. Check the phone on the spot for any spots before accepting the new piece.
I believe that it is worth to get a replacement even if it takes a month than to live with the thought that what you purchased with your hard earned money which is supposed to be 'quality-checked' before delivery is a defective piece. You certainly did not get it from a factory-seconds store or discount sale. Why should you carry a defective piece?
Regards
Click to expand...
Click to collapse
hey bezbeV, i am malaysian and i am very interested in the one V, but one thing, how do i identify if the phone screen has yellow spot or not..? i heard that those manufactured after april has no such problem ..? is it true...? and where do you think i can get the best price in KL..?
hao5951 said:
hey bezbeV, i am malaysian and i am very interested in the one V, but one thing, how do i identify if the phone screen has yellow spot or not..? i heard that those manufactured after april has no such problem ..? is it true...? and where do you think i can get the best price in KL..?
Click to expand...
Click to collapse
Hi, am actually from India and I got the phone through a relative in Malaysia. I am sorry but cannot help you with the best price place. But as far as yellow spots go, i too heard that phones after april has come rectified. So prefer a set which is manufactured after april by checking serial number on the pack.it will be in the format AANNAAANNNN (N-number, A-alphabet). Prefer something that starts with SH over HT and 'N' at 4th place supposedly give you the manufacturing month (look for a value 5 and above here!). Once you have purchased it, open the set in front of them and check for any yellow spots (visible on white and grey backgrounds). If so return the piece immediately. You are eligible for a replacement then.
Do let us know once you get it.. best wishes
This happens with me a lot!
Sent from my HTC One V using Tapatalk 2
Ok I have to say I am exited about this phone but now after spending some time on this forum and the sony forum I am starting to get cold feet. I don't mind changing the back cover, but I see other serious issues with the screen (there is a long thread in the sony forum about it), not to mention camera button, volume, alarm problems.
It seems for a 450 euro phone it's a lot of flaws. I know in forum it's mainly troubleshooting, but buying a phone in a country where there is no warranty is scary, see my other thread.
So what is the general consensus about reliability? Also is it true the latest phones produced have fixed the the light bleed already fixed?
I own a Z1C and I can't say anything bad about it. Please remember that happy people tend not to share their good experiences, while those with faulty units tend to exaggerate their unhappiness, making them more visible.
Sent from my Xperia Z1 Compact using Tapatalk
Don't believe everything you hear in the internet. Samsung, HTC, Apple, LG, Nokia...They all have interest to bash this phone on the net.
Great battery life, Great screen with really good blacks, Snapdragon 800, Aluminum and glass, fast 20MP Camera. What's not to love?
Never judge a phone until you hold it yourself in the store! Don't believe internet until you check it yourself, ever!
I thought the same as you until I held that phone in the store and then everything changed.
Option58 said:
Don't believe everything you hear in the internet. Samsung, HTC, Apple, LG, Nokia...They all have interest to bash this phone on the net.
Great battery life, Great screen with really good blacks, Snapdragon 800, Aluminum and glass, fast 20MP Camera. What's not to love?
Never judge a phone until you hold it yourself in the store! Don't believe internet until you check it yourself, ever!
I thought the same as you until I held that phone in the store and then everything changed.
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I agree with you but sometimes if u r unlucky enough then u can get a faulty product too and it can happens with any phone.. as i bought galaxy s4 and replaced 3 times but got weird display issue and finally asked for refund. As soon as i will get my refund i will buy z1 compact. So always buy from somewhere where u will get replacement easily.. and also dont blame all the phones if u get a faulty phone.. manufacturing defect can be present on any phones from any company..
Sent from my GT-I8552
coolkoushik07 said:
I agree with you but sometimes if u r unlucky enough then u can get a faulty product too and it can happens with any phone.. as i bought galaxy s4 and replaced 3 times but got weird display issue and finally asked for refund. As soon as i will get my refund i will buy z1 compact. So always buy from somewhere where u will get replacement easily.. and also dont blame all the phones if u get a faulty phone.. manufacturing defect can be present on any phones from any company..
Sent from my GT-I8552
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Agreed. :good:
Had my z1c about a month and no problems here. I also read about screen problems before buying and was a little nervous but I've had zero issues with screen. I also read a few complaints about a wake up delay but I haven't experienced that either. No random reboots (which I had on all my previous phones) I'm still on sony's 4.3 OS. It's very stable and no reason for me to upgrade to 4.4 at the moment. This thing is the best phone I've ever had, no complaints.
Sent from my D5503 using xda app-developers app
I've had the Z1 for about a month now, it is a good device. But I'd say the price tag is a bit high for this device.
Display is good, but not the best for this price tag.
Camera is good, and that's all it is. I wouldn't stop carrying my camera around, but yeah, it still does take a few nice shots here and there.
Speaker is a big let down. And the software seems to be getting a bit buggy with each update. That I'm sure they'll fix.
Literally half an hour between removing the shipped screen cover which was dirty and putting on a screen guard I had a tiny scratch on the screen. Depressing.
I'm not too happy with the call quality either. But it's probably my service provider.
Pro. Battery life. It's AMAZING. 2 days easy with pretty decent usage.
(for me) New phone after a realllllly long time.
It is a snappy, quick phone. So if you're looking for that, then go for it.
If it's for videos or music, I'd give it serious thought.
At the end, there will be die hard fans and haters, you have to figure this out for yourself!
Just my 2 cents.
Sent from my D5503 using xda app-developers app
thanks for all the feedbacks given.
I will be using the phone mainly for maps, music, Skype, mail, internet and the casual pic here and there. it sounds strange but in the US I wont be using this as a phone beucase Verizon will force me to get data, but in Europe I am good to go.
I never had a smart phone but I had a ipod touch 4g but I need something with gps, better wifi reception and more customizable.
It's too bad the speaker stinks, I think the speaker in the touch it's pretty decent and I didn't have to carry a headphone with me when I am biking around. So perhaps that's something I should think about.
Speaker is rather good quality and clear. Only it reproduces a little lower sound.
I got this phone coming from the Nexus 4. It is a really good phone. Takes great pictures and videos. Sometimes they don't look that good on the phone screen. I cast them to my 42 inch TV and they are crystal clear. Battery is great. I really like the audio quality. Better than the Nexus 4 and 7. Call quality is good. I always have rooted my phones but this one has enough things to tweak I can get it the way I want. No need to change anything. And the great thing is even in a poor signal area the battery doesn't drop like a rock like it has on my other phones. I recommend it.
Sent from my D5503 using Tapatalk
There is no real reason to replace the back cover now. It only affected early production models.
Getting a $1 screen protector for the back is a far more convenient way to keep the phone looking good, rather than swapping it out for glass.
jewelkobayashi said:
There is no real reason to replace the back cover now. It only affected early production models.
Getting a $1 screen protector for the back is a far more convenient way to keep the phone looking good, rather than swapping it out for glass.
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and how do I know if it's a later production? is there a particular date? I see the production number but since I buy it online it's hard to know. Sony always has some problems with their top of the line electronics, vaio, cellphones, etc and are never good at admitting or replacing the faulty units. Look at the problem with their sony vaio 13 and wifi.
I've had mine for 2 and a half months so far and it has had absolutely zero issues. Everything works exactly as it was supposed to work. Display, back cover, camera, buttons, MicroSD card/slot, GPS, battery, you name it. It has never had any weird reboot issues either. I have tested RomAur 1.2, 3.0, and official and unofficial CM 11 nightlies. In fact, I wasn't aware of any of these issues until I read this thread.
It is a great phone. Most of the complaints are nit-picking as we strive for absolute perfection (not a bad thing!) As it is, it is better than all the competition as a good all-rounder.
I have to say owning from 3g iphone to iPhone 5 and I'm on android from lg P990 sgs2 sgs3 and 4 htc one one x and now I have this only drawback huge ugly bottom front side and uncomfortable when I use it with one hand rest is a almost perfect phone for me
Sent from my D5503 using XDA Premium 4 mobile app
Guess I have the early version of the phone.. cause I have the flash bleeds when I make photos at night or in the dark room.
So far I love this phone if only for this issue.
Mr.Kos said:
Guess I have the early version of the phone.. cause I have the flash bleeds when I make photos at night or in the dark room.
So far I love this phone if only for this issue.
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I also have this issue and as per box information my phone was imported to India on march..
Sent from my Xperia Z1 Compact (D5503)
I'm a long time HTC sensation user and have modded it all the way up to lollipop. Sadly, the wife just dropped it and cracked her entire screen - just today. It was a fun, slo-mo event. Happily, that means it's time to upgrade. sssshhh I know I can buy a new screen...but it's time for an upgrade after 4+ years.
I'm pretty sure I'm going for the m8 rather than the s5, but I'm curious about any, shall we say, un-"reviewed" pit falls?
Things like:
I know the battery is non removable but the S5 has a removable one. We had the sensation so long we burned through a few ankers and it really helped the life span. Comments on the real world battery? One of the strength, to me, was the removable battery. I have an old itouch, with a, let called it, hard to deal with battery. It was nice to not be forced to upgrade when the battery became is hosed.
The modding power. I quite enjoy rooting/s-offing/breaking my phone - but ideally not bricking. I know htc has been a tad cranky in the past with this, it seems okay looking at the development community and I'm not reading up on too many issues but what are experiences between rooting/roming this vs the S5?
Any, I love this phone but, damn, this one thing really suck but there's a easy work around type things? Or it's be the best phone except the battery is ****? Things the main reviewers won't really say?
Hoping to join you guy here from the sensation forums in a few days(and of course root my phone asap)
It just doesn't feel right in my hands. Can't explain it but maybe it's just me and my dislike for curved phones. I still don't like how uncomfortable it feels to hold.
Elisha said:
It just doesn't feel right in my hands. Can't explain it but maybe it's just me and my dislike for curved phones. I still don't like how uncomfortable it feels to hold.
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Enough that the phone isn't worth it? Have you moved on? Wished that you had an S5, nexus 5, etc? Any other major regrets besides the feel?
I have tried every other competitor till now. G3 - sluggish and heats up fast. S5 - build quality, knox and no gpe posibility. Z3 - Too pricey, low on updates and development, otherwise a spectacular phone. OnePlus - No stable ROM to date, even CM11SR44 is buggy.
The battery on the One M8 has been great for me. I always get 4-5h SOT through 1-2days. Keep in mind that I come from Z Ultra and Mi3 that both had 3000+ mah batteries.
My advice is to buy this phone, you will not regret it.
This might actually be the first phone I manage to keep for two years (thus avoiding the inevitable arguement with the wife) hahaha
Here are my problems
1. Camera covers scratch really easily. My main back camera was scratched quite badly, even with a spigen slim armor on all the time. I sent it in for repair and they replaced both the front facing and the back main covers. The back currently is being protected by a 'screen protector'. The coating on the new front cover scratched/came slightly off in about a month and I rubbed the rest away. It remains scratch-free, but (number 2)
2. Dust can get under the speaker grilles and get stuck under front facing camera. Not sure if it is due to the replacement of the covers or what. Just last month, I went to Australia for a military exercise and it was very sandy. I believe it was the sand that went in. With that said, my platoon mate using the same phone did not get even a single speck of dust stuck under his.
I messaged the service centre and they said they would clean it for free under warranty, even with my bootloader unlocked, but the technician would do a diagnostic on my phone. The CSO asked for my IMEI number to check if I was under warranty, which I refused to give. Funny part is, shouldn't all M8s be under warranty since it was released only this year?
With regards to the battery, it is definitely awesome, although mine seem to have been weakened with me abusing it.
Personally I really like it-it's my favorite phone since the HD2. I agree it can be awkward to hold and the camera can be scratched, but for me these problems were easily solved by getting a decent case for it(i.e. not one of the barely covers it slim or dot view style cases, one of the bigger ones that actually protects it. I also put a screen protector on it just to be safe. I've dropped it twice from pocket level and it's fine).
The only thing I've noticed that I think could possibly be better is the battery life. Don't get me wrong, it's not bad per se, but I do feel it could be a little better. Of course, there are power saver apps and whatnot you can do to help with that.
And that's it.
What I like is how customizable it is. The only thing we can't currently do is put W8 on it, but given how wide open this phone is, that may just be a matter of time and interest. Meantime you can pretty much do anything else you want to it, which I love. There's a lot to be said for having the choice to use it however you want to. Can't recommend it enough.
Battery life is pretty good on the m8 especially on gpe a gpe m8 I would rate higher than a nexus device go for the m8 you won't be disappointed
One issue and that's the volume keys, everything else seems perfect to me (fantastic build quality, decent camera, decent battery, easily converted to gpe which is really nice).
Edit: Oh yeah second issue is that the htc keyboard sucks, thankfully that's a non issue because you can easily get better keyboards on the store.
I got the M8! Thanks for you thoughts. Already boot unlocked and Rooted, sadly I'll need sunshine not firewater to s-off when I go there but it's a great phone. Having had a Sensation for the lat 4 years...we've forgotten how fast phones can be! Cheers!
Sartan4455 said:
Enough that the phone isn't worth it? Have you moved on? Wished that you had an S5, nexus 5, etc? Any other major regrets besides the feel?
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Enough that I'm constantly trying to get something else!
Had the Nexus 5 for almost 11 months and absolutely loved the feel of the phone in hand!
I've been trying to get a hold of a Z3 but all the Canadian ones are only 16gb so it's kind of disappointing. I'll wait for a next generation SD810 phone before I switch again. GPE Lollipop has reduced my enthusiasm to find something else!
So I received my Pixel C this past Thursday and have been using it. I have noticed some quality issues though now with a weekend of use. I have a gap in the corner by the power button and the screen. Not big enough to fit a finger nail but it will fit 3 posted notes thick in the gap. It runs about 3in down starting at that corner. Another one I ended up noticing just this morning while using it without the keyboard is that when holding it land scape and touching the screen about 3in from the left and 3in up from the bottom the screen makes a clicking noise every time. Just in that one spot. If I move a even a 1/4in any direction but that spot it doesn't happen. I don't even have to push that hard to cause it.
I love everything about this tablet so far but these two things really bug me. What has been the success rate at getting an RMA for things like this? Will they send me a new tablet first and then I can send mine back or do I have to send mine back and be without it for a few days?
cccoltsicehockey said:
So I received my Pixel C this past Thursday and have been using it. I have noticed some quality issues though now with a weekend of use. I have a gap in the corner by the power button and the screen. Not big enough to fit a finger nail but it will fit 3 posted notes thick in the gap. It runs about 3in down starting at that corner. Another one I ended up noticing just this morning while using it without the keyboard is that when holding it land scape and touching the screen about 3in from the left and 3in up from the bottom the screen makes a clicking noise every time. Just in that one spot. If I move a even a 1/4in any direction but that spot it doesn't happen. I don't even have to push that hard to cause it.
I love everything about this tablet so far but these two things really bug me. What has been the success rate at getting an RMA for things like this? Will they send me a new tablet first and then I can send mine back or do I have to send mine back and be without it for a few days?
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IMO the click is a design flaw, every Pixel C I've had (I RMAd mine once) and basically read about has this click.
I'm on my second with the gap between the screen and case below the power button. Not great
Sent from my Nexus 6P using XDA-Developers mobile app
Theses complaints of the tiny gap are pretty nit-picky, IMO.
I work on tons of devices as a part of my day job and you come to accept that there is a certain level of variation in literally everything. Nobody will notice that tiny gap but you and it literally does not affect the function of the device. I've seen plenty of apple products with the same kinds of inconsistencies.
Yes, these devices aren't cheap... but they're not a to be taken for granted either. My Pixel C has these gaps, and I still am enjoying the hell out of it. We are privileged to have such easy access to such awesome things nowadays.
#FirstWorldProblems
@Yadao, it's still a wonderful device, but there's no reason to accept poor build quality where one section does not fit with another. It should be às flush as it is around the rest of the screen. Anything less is faulty.
Sent from my Nexus 6P using XDA-Developers mobile app
Hi, can anyone please share to me whats the name of this tablet ro.product.model and ro.product.device ? Thanks!
ro.product.model=Pixel C
ro.product.device=dragon
Hmmm if other have this gap even after RMA maybe it is not even worth trying then and is just an issue with the power button area.
cheep5k8 said:
IMO the click is a design flaw, every Pixel C I've had (I RMAd mine once) and basically read about has this click.
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I don't think it's a design flaw, as noone would plan for such an issue and mine does not have it at all! What I do have, however, is a nasty yellow splotch in the corner where the charging port is located. Got the RMA confirmation today and while I find Google's customer support in Germany is admirable, I'm not so impressed with the quality control of the Pixel C.
Not sure if this is the best thread to post this in but I didn't really feel it appropriate to start a thread on this.
Based on what I've read everything seems to be working well with the Pixel. I'm considering buying one but I've got one reservation: It uses an Nvidia SoC. I've struck out on multiple tablets using Nvidia chips - TF201 (Tegra 3), TF701 (Tegra 4), Nexus 7 (Tegra 3?) and most recently Nexus 9 (Tegra K1). Each tablet performed extremely well out of the box. I was very pleased for the first few months but eventually the "jank" came in. With the Asus tablets it was blamed on NAND flash speeds and other issues. I don't know what the excuse is for either Nexus' but my 9 stutters harder than my Snapdragon Nexus 7 2013. So far the only tablet to stand the test of time is my 2013 Nexus. The common theme here is Nvidia chips.
I'm looking for some level of assurance or confidence that this tablet won't go the route of my previous tablets with Nvidia chips. Obviously user experience right now doesn't tell me a lot because my tablets ran great for a while. Does anyone have any technical knowledge to clarify the issues with my previous tablets and explain what will keep this one from degrading the same way?
Apologies if this has been discussed in another thread. I tried to find something that answered my question directly.
Mine has started to reboot randomly since there last MM update :-\ will RMA potentially refund if it doesn't go away.
I'm feeling a bit meh about this tablet seems a lack of development going on...might just refund and grab a surface 3 pro.
Doughnut said:
Mine has started to reboot randomly since there last MM update :-\ will RMA potentially refund if it doesn't go away.
I'm feeling a bit meh about this tablet seems a lack of development going on...might just refund and grab a surface 3 pro.
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You don't seem to be the only one suffering from that problem. To be fair, the Surface 3 Pro costs more than twice as much as the Pixel C. However, at some point one has to come to terms with the principle of "you get what you pay for". http://www.androidpolice.com/2016/0...om-reboots-after-the-may-over-the-air-update/
I must've hit the lottery because I got mine in December and I don't have a single issue with it.
brando56894 said:
I must've hit the lottery because I got mine in December and I don't have a single issue with it.
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Same here, running today Android N preview 3, never had any hardware or quality issues
I have the exact same clicking screen issue on the Pixel C that I received, sounds like it is in the exact same place as well. I contacted Google and they sent out a replacement without any questions and guess what, the replacement has the same problem only even louder, certainly seems like a design flaw and don't know whether I should bother trying for a 3rd unit.
On a side not my first replacement was lost in transit and Google customer service was terrible in dealing with that so hope nobody else gets faced with the same problem
My experience has been similar to most in this thread. I ordered the 64 GB version.
Device 1 - Worked fine initially, and then I noticed the clicking noise/tactile sensation on the left hand side of the device. I contacted Nexus support through chat and was sent a replacement unit no questions asked. When Device 2 arrived I began evaluating the two to decide which to keep. However, suddenly Device 1 began having severe display issues. Namely, the right hand side of the screen started showing a smeared jumble of pixels during boot up. Once booted up if I tapped the right hand side a few times the display would update to the current display then freeze again. This rendered the device unusable. Therefore for better or worse I had to use Device 2.
Device 2 - Out of the box I found Device 2 to have a loud clicking noise near the power led strip. I could actually feel the case flexing/clicking as well. Thankfully after a full charge that noise went away. Of course the left hand side of the device had the same clicking noise as Device 1. I contacted Nexus support over chat, and found them to be much less accommodating this time. I was told that the clicking noise was a part of the design and that it had no affect on the performance/quality of the device. I explained that I had a hard time accepting that considering the first device's touchscreen/display failed me shortly after I noticed the clicking noise. I requested a supervisor/manager contact. Initially the manager towed the same line and refused to do anything for me. I reiterated time after time that a 600$ device should not have case flex/popping noises. Finally I was offered a third replacement with the caveat that it could very well have the same clicking noise. This lead me to believe that the issue is widespread and google doesn't care much to fix it. I accepted the offer for a third device as long as I was assured the device would be NEW and not a REFURB/RETURN.
I'm currently awaiting the arrival of Device 3. I also have a Lenovo Miix 700 (Core m7, 8GB RAM, 256 GB SSD) I picked up from Costco for 799.99 which I am considering. If the third Pixel C has issues I may just stick with the Lenovo.
I also tried the Samsung Galaxy Tab Pro S, but I found the keyboard/case's two positions to be unacceptable. Neither was comfortable for me, and the 4GB of ram with a core m3 was just not enough power for Windows 10 IMO. A shame considering the fit/finish was exceptional and the display was awesome.
In the end I may end up waiting for a new Surface model which features Type C, or a better Android tablet.
To those of you who have Pixel C units without clicking I an envious because other then that I really like the device. Though I am still puzzled by the lack of GPS/NFC functionality.