Galaxy S3 Dust Problem? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hey Guys and Girls,
I just got my Galaxy S III a month ago and I am developing a problem I can't seem to figure out. On the edges of the phone, where the glass meets the blue plastic I am getting a build up of dirt. I keep my hands very clean as I am super OCD about my devices. With that being said, I am getting dirt and "grime" build up in the sides. Sometimes it's hard to notice but it becomes clearer as more days go on. I have contacted Samsung and they were unwilling to decide what it was without seeing it. I contacted my carrier who sent me a replacement after ten or more calls. The new device seems to suffer the same fate. I am wondering if anyone else is having this problem or knows how to get rid of it. I tried to clean it with an air canister with no luck and plenty of sharp objects. None which would do a great job, the only thing that came close was a toothbrush and that was difficult to say the least. Is this a known problem or am I getting more defective devices. Thanks for your input.
P.S- I know the photo isn't great and I will take more to show the effects. It is most noticeable in the corners, the sides, and around the speaker and home button.
Appreciate the help!

I don't have any issues and I have the white one, so it should be more obvious.
Sent from my SAMSUNG-SGH-I747 using xda premium

I had some lint build up in mine before I got a case (free zoogue deal) that covers the gap. I just used the corner of a folded piece of paper to clean it out a few times. Personally, I consider that gap to be a design flaw, particularly considering that the gap is not uniform on all sides...

annulation said:
I had some lint build up in mine before I got a case (free zoogue deal) that covers the gap. I just used the corner of a folded piece of paper to clean it out a few times. Personally, I consider that gap to be a design flaw, particularly considering that the gap is not uniform on all sides...
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Click to collapse
I will try the paper trick, pretty much the only thing I didn't use. I find the gap to be a flaw as well considering that over time it is only bound to get worse. I have found that some spots are wider than others. Not sure why they would create a design like this but glad to see I am not the only one. I thought I was being OCD for awhile.

chaoticfury said:
I will try the paper trick, pretty much the only thing I didn't use. I find the gap to be a flaw as well considering that over time it is only bound to get worse. I have found that some spots are wider than others. Not sure why they would create a design like this but glad to see I am not the only one. I thought I was being OCD for awhile.
Click to expand...
Click to collapse
The gap isn't a design flaw: it's actually the seam between the front and back of the phone, and it's where you slip a spudger (flat plastic knife) in order to pry it apart (after rear screws are removed) for repair.
Just put a case on it -- any case will do -- and then it's virtually a non-issue. If you don't want to use case then just live with having to clean out the gunk build-up every couple months.
(And, frankly, it's kinda lame that you *****ed about this "problem" over 10 phonecalls and then they finally gave you a replacement phone to make you go away and stop costing them money)

Before I had a case I didn't have this issue. The gap isn't very noticeable. I have a Diztronic TPU case now ($10 Amazon) and it has a small lip which covers that gap. Maybe you have dirty pockets or a batch of phones that just had a slightly larger gap.

zmore said:
The gap isn't a design flaw: it's actually the seam between the front and back of the phone, and it's where you slip a spudger (flat plastic knife) in order to pry it apart (after rear screws are removed) for repair.
Just put a case on it -- any case will do -- and then it's virtually a non-issue. If you don't want to use case then just live with having to clean out the gunk build-up every couple months.
(And, frankly, it's kinda lame that you *****ed about this "problem" over 10 phonecalls and then they finally gave you a replacement phone to make you go away and stop costing them money)
Click to expand...
Click to collapse
You are entitled to your opinion about how lame or not lame it was for me to call, but the truth of the matter is I have owned a multitude of phones in my lifetime, none which had a problem like this at all. I am not sure if you are in Canada, but a three year term for a phone that constantly needs maintenance for removing dust does not seem like a premium device in my book. Not to mention the fact that if it finds it's way under the screen as you suggest, then it would only cause future problems, outside of the one year warranty, rendering me with an inoperable phone. So I can't say I agree with your analysis of my calls. Not to mention it costs them a negligible amount to speak with me on the phone.
Most of the cases I have found only cover the rear of the device and do not cover the lip. I would hate to cover up my super phone in a five dollar POS case just for the sake of keeping dust out of a device that should have been designed to not have that happen to begin with.

chaoticfury said:
You are entitled to your opinion about how lame or not lame it was for me to call, but the truth of the matter is I have owned a multitude of phones in my lifetime, none which had a problem like this at all. I am not sure if you are in Canada, but a three year term for a phone that constantly needs maintenance for removing dust does not seem like a premium device in my book. Not to mention the fact that if it finds it's way under the screen as you suggest, then it would only cause future problems, outside of the one year warranty, rendering me with an inoperable phone. So I can't say I agree with your analysis of my calls. Not to mention it costs them a negligible amount to speak with me on the phone.
Click to expand...
Click to collapse
It can't get behind the screen because it's one piece, so don't worry about that.
Most of the cases I have found only cover the rear of the device and do not cover the lip. I would hate to cover up my super phone in a five dollar POS case just for the sake of keeping dust out of a device that should have been designed to not have that happen to begin with.
Click to expand...
Click to collapse
Yeah, many of the hard polycarb cases -- like Samsung's mesh case, or the popular Rock Quicksand -- that offer little edge protection don't cover the the entire lip because they can't. All TPU and hybrid cases do, though.

chaoticfury said:
Most of the cases I have found only cover the rear of the device and do not cover the lip. I would hate to cover up my super phone in a five dollar POS case just for the sake of keeping dust out of a device that should have been designed to not have that happen to begin with.
Click to expand...
Click to collapse
Most TPU cases have a lip which wraps around the front. It's not a hard plastic case that tries to snap into place. I have the Diztronic case and the lip is definitely there and it definitely covers the gap you're referring to. I had a TPU case for my GSII and it's the same basic design. If you don't want a case then you'll have to put up with the dirt in the crevices or get a different phone.

AngelsNecropolis said:
Most TPU cases have a lip which wraps around the front. It's not a hard plastic case that tries to snap into place. I have the Diztronic case and the lip is definitely there and it definitely covers the gap you're referring to. I had a TPU case for my GSII and it's the same basic design. If you don't want a case then you'll have to put up with the dirt in the crevices or get a different phone.
Click to expand...
Click to collapse
Thanks Angels,
I will have a look at the cases as you suggest and try to find one that I like. I would hate to give up this phone as I very much enjoy it and don't see any other phones that interest me at the present moment.

chaoticfury said:
Thanks Angels,
I will have a look at the cases as you suggest and try to find one that I like. I would hate to give up this phone as I very much enjoy it and don't see any other phones that interest me at the present moment.
Click to expand...
Click to collapse
Np. I use this case. http://www.amazon.com/Diztronic-Fle...54&sr=8-7&keywords=diztronic+galaxy+s+III+tpu The matte feel is nice and it comes with a screen protector which I applied and it's good quality as well. It doesn't attract as much finger prints as other screen protectors I've used and it's very clear.
Off Topic:
But... even with a TPU case you'll have to be careful of drops. Gorilla Glass isn't as strong as it's touted to be against sudden impacts (watch iPhone5 vs Samsung Galaxy S III drop test). My GSII got a small scratch prior to applying a protector and just today a coworker dropped her GSII on concrete and the TPU case didn't stop the screen from severely cracking. It will protect from a lot of surface scratches though. My mom just got her first smart phone (a Pantech) and dropped it and it slid across the floor. I hadn't gotten her screen protector yet and her screen has some small scratches and nicks.
I guess my point is even if it reduces the aesthetics get a case, a screen protector, and be careful still.

I ordered that case like you suggested but it has yet to arrive. The replacement phone I got from my carrier is having even worse problems than my first one. I was even more careful with this than the others. Not really sure what to do. I am intrigued by the fact that I see nobody who has a white GS3 post problems about it. I wonder if the blue is the only one with these kind of issues.

I've got a blue one and don't have that problem
Galaxy SIII via XDA premium

This thread on tight fitting cases might be helpful.

I have. White phone no such issues I also noticed the white button sticks out a bit more.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I had a blue one and had the same problem. The dust was noticeable around the edge and around the speaker. I ended up exchanging it because the home button died. All they had in stock was white so I took it. I have to say, the white one has much less of a seam and there is no noticeable dust build up!
Sent from my SGH-I747M using Tapatalk 2

cboone said:
I had a blue one and had the same problem. The dust was noticeable around the edge and around the speaker. I ended up exchanging it because the home button died. All they had in stock was white so I took it. I have to say, the white one has much less of a seam and there is no noticeable dust build up!
Sent from my SGH-I747M using Tapatalk 2
Click to expand...
Click to collapse
Going to see if I can get a white. I prefer blue but I hate this problem.

Mine collects dust too and I use a Rock case. I'd clean it if I could, but I can't seem to fit paper or anything in to push it out either. It's hardly visible, not putting too much thought in to it.

Related

DBA "Just Like Glass®" Screen Protector - ZAGG Killer?

DBA is a lesser-known company specializing in phone cases and screen protectors. One of their newer products, the "Just Like Glass®" screen protector promises to be the best screen protector you'll ever have.
Here's what Scott of DBA has to say about the screen protector:
We also had an independent third party test directly against ZAGG and destroyed them.
Testing with Laser Beams for distortion, regular glass of course had 0, Just Like Glass had 11.50, and Zagg had 666.
ZAGG doesn't even claim to increase the break resistance of the glass while ours has tested for an increase of near 40%.
In a wear test equivalent to putting it in and out of your pocket ZAGG showed wear after 345 times and our showed no wear even after 10,000.
ZAGG is more scratch resistant but at the cost of creating the distortion. And the difference isn't that great.
Just like glass screen protectors are stain proof. You can get makeup on the, dirt, oil, dye, etc... and you can wipe it off. ZAGG you can't. I personally tested ours with a black sharpie (not really the best decision looking back on it) and it did come off with a little elbow grease.
As far as being smoother than glass, if you use glass as the baseline Just Like Glass is 20% smoother while ZAGG was -147%. You can really feel it.
Ours don't have the orange peel effect that ZAGG does.
I wouldn't be doing this at all if I didn't have something that I would use and that was better than everything else.
Click to expand...
Click to collapse
It's a wet-application (like ZAGG), but the included application kit makes it easy. This protector covers the viewing area, allowing it to work with cases perfectly.
It looks very promising and costs only $13.50 (by comparison, the ZAGG protector is $14.99).
Here's the site: DBA "Just Like Glass®"
I had a heck of a time getting it out of the plastic and in the process it got dimples from trying to pull it out. I contacted them to see if they will get a replacement sent out what a bad experience because they decided to make the plastic bag it comes in too damn tight with no leeway at all. The other con I noticed is it says to use a hard card but it does not come with one so I used the squeeze I have from Skinomi that I used on the Transformer Prime tablet.
Now I do have to admit it does feel like glass and not the soft rubbery feel I am use to with my mothers Skinomi. I always hate how the Skinomi drags on the tablet but this no drag at all. I will let you know how customer support is like after contacting them for a replacement for this one that got dimpled getting it out of the too tight plastic bag. Next time I will use a knife to cut the bag instead of trying to pull it out.
Oh and one more thing no sensitivity decrease at all that I can tell. I will try to get some pictures of it with my mothers camera to post but just to let you know it just a few mm larger than the screen so only covers the screen so great for cases.
I also tested the permanent marker on a piece of the excess plastic that I pulled it from and the marker after drying wiped right off so definitely appears to hold up to the claim of stain proof.
I guarantee you they will have issues calling it glass. You guys have no idea how dumb people are when it comes to these things.
Now I'm curious.
How was the fit on the screen? Full to the edge coverage? Custom cutouts or just a chunk cut out?
I'm interested in this. Anyone else who bought willing to share?
Ok here is the pictures I promised. BTW I was not able to attach the pictures here got a security token was missing error.. any idea why? I was only able to attach picture by uploading from a picture site like Photobucket. Anyways I think I did a pretty good job of these pictures and you will see the 3 blemishes/dimples I caused pulling the protector out of the plastic but it came out better than I thought it would for only my second wet application install.
The fit is just about 1-2 mm larger than the screen so it only covers the screen and really works well with my case. The case is quite narrow for one with a kickstand and been very happy with the $10 purchase for it.
pmoradi2002 said:
I guarantee you they will have issues calling it glass. You guys have no idea how dumb people are when it comes to these things.
Click to expand...
Click to collapse
Everyone in every retail setting will tell you customers are dumb. Letting those customers know on a forum is a bad thing for your business.
From the DBA website, it appears that this is a fairly new company; a start-up by one individual. Do we have any independent evaluation of his claims regarding his screen protector and cases?
So this only covers the screen area and not the full frontal glass?
kuratsu said:
So this only covers the screen area and not the full frontal glass?
Click to expand...
Click to collapse
Yes just like the pictures show. You can see the edges on the top down view of the phone. It's the area I was worried about and it is not rubbery or tacky like on my mothers Skinomi.
Century21J said:
:good:
I'm guessing that's what the other guy did for spectre?
this looks promising. the thing i hate about wet application is the tacky feel to it. but if this promises to be "just like glass", might be worth trying it out.
Click to expand...
Click to collapse
Yeah it's not a bad price and definitely not rubbery/tacky at all. BTW if you have any other questions on it let me know I'll answer to the best of my knowledge this was my first actual review so hope I covered all the bases in what was important to know Hope it was useful to you all.
Just Like Glass Screen Protectors
Hey all,
I'm not really new but I tend to post on other forums. I come here for the good stuff on rooting.
I'm the CEO of DBA Cases, Inc.
I did start the company, however I had several investors. After having an Original Droid, a Bionic, and a Galaxy Nexus I had a very good idea of what people liked.
Personally I hated screen protectors and was not going to sell one until we came up with this. I have it on my phone and love it. It protects against breaks as well - my photographer asked me why I went into making cases so I took the phone out of the case and it squirted out of my hand - hit the wall and then our tile floor. No damage at all to the phone but a very small micro scratch on the Just Like Glass Protector. It probably would have shattered. I've found that the most you can do is give it micro scratches - you can't feel them or see them with the screen on. That's what I got from the fall and it doesn't bother me at all.
I'd be happy to answer any questions you may have.
Scott
molitar said:
Nice idea but I can not buy any case without a kickstand I watch alot of videos on mine.
Click to expand...
Click to collapse
I completely understand. I wanted to put a kickstand on the Ultra but it would have been too bulky. Also the cost of adding a kickstand is nearly the same amount as making the mold for the case.
I have a different solution I use.
I'm planning on making my own stand but I have them wherever I may need it.
---------- Post added at 10:39 PM ---------- Previous post was at 10:30 PM ----------
While I'm taking pictures...
The Ultra and the Thin Grip
Please ignore the mess behind them.
The case does not look that much skinnier than the Amaze I am using which does have a kickstand.
Promising
Looks pretty cool. How does it keep your screen safe? doest it last well?
SSHGuru said:
How can you tell how thin the cases are from my picture
Stands must be made out of polycarbonate or abs in order to hold the case up. That means some bulk. It doesn't have to be a ton but I looked into a ton of stands and didn't decide to do it.
I wanted to - in fact I was going to make a stand of the same material they use in snap watches would would be made of TPU. Press a button and the stand comes out and can bend.
Problem is that it increases the cost of the case by at least $10,000. In fact I was talking to the CEO of another case company last week and he said it took three molds to make his stand. That's a ton of money.
Since I had a budget I decided to do without - some day.
Both of my cases could not be any thinner than they are.
Click to expand...
Click to collapse
I was looking at the depth where the camera lens is. Yes it is a thinner but I was just commenting not that much thinner considering that the Amaze is a bit thicker with the kickstand. I really am impressed how thin the Amaze is with a kickstand as most are bulky considerably with a kickstand. The sides look the same almost in width as yours but the back is probably about twice as thick as yours due to the kickstand. It may not be a very strong kickstand but strong enough for regular use as long as don't drop it with it out as it has the really skinny piece of support plastic that holds it open the other part of the kickstand is quite thick. The stand itself is about 2mm thick and the plastic support is only I would say about 1mm thick.
Now the screwdriver portion was not that impressive as there is no way to tell how much force is being used each time. But the screwdriver and rotary was quite impressive as there was no getting around how hard the screen was being hit by that key. The only thing I notice is the oil from my hands tends to smudge the screen more than the glass but for the protection I can live with that but would be nice if they found a way to eliminate some of the smudges with it. Other than that really happy with the screen and registering on the site for the replacement so I can get this one replaced without the 4 dimple spots. BTW a video installing it would be a good idea I used the shower method in bathroom for dust and lint.
molitar said:
I was looking at the depth where the camera lens is. Yes it is a thinner but I was just commenting not that much thinner considering that the Amaze is a bit thicker with the kickstand. I really am impressed how thin the Amaze is with a kickstand as most are bulky considerably with a kickstand. The sides look the same almost in width as yours but the back is probably about twice as thick as yours due to the kickstand. It may not be a very strong kickstand but strong enough for regular use as long as don't drop it with it out as it has the really skinny piece of support plastic that holds it open the other part of the kickstand is quite thick. The stand itself is about 2mm thick and the plastic support is only I would say about 1mm thick.
Now the screwdriver portion was not that impressive as there is no way to tell how much force is being used each time. But the screwdriver and rotary was quite impressive as there was no getting around how hard the screen was being hit by that key. The only thing I notice is the oil from my hands tends to smudge the screen more than the glass but for the protection I can live with that but would be nice if they found a way to eliminate some of the smudges with it. Other than that really happy with the screen and registering on the site for the replacement so I can get this one replaced without the 4 dimple spots. BTW a video installing it would be a good idea I used the shower method in bathroom for dust and lint.
Click to expand...
Click to collapse
We are going to do a video soon for installing but the instructions on the site are the newest versions. Doing it in the shower is the safest method but if I suggest it people probably will freak out about how hard it is when it's really pretty easy.
In the video that was a glass puncher. I know it's hard to tell how hard it's being pushed but it's the same force. One is done on the film which stops the force and one on the glass which does not. The key test was pretty intense and then taking the rotary to it was cool. (if people are wondering it's on the Facebook page).
Samsung with the Galaxy Nexus and the S3 have made great glass that doesn't pick up prints. The one irritation about the protector I have is that it does. Not terribly but I'm used to not worrying about it. We are working on a way to get rid of the micro scratches and the fingerprints. The problem is if we add a layer it makes it feel more plastic and ruins the visibility. It has to be a chemistry solution and I didn't take chemistry in college so I just ask them to try...
https://www.facebook.com/photo.php?v=10151389828738942
I wonder how these screen protectors compare to the ZAGG EXTREME

HTC One - bare / naked / without case

Are there any case haterz on this forum, who run their phones without any kind of cases / back stickers etc ?
Could you post some photos, facts, knowledge how well the phone stands everyday usage ?
I have been using case since day one, but i just can't stand it anymore. Did I buy alluminium phone to put it in rubber case or stick plastic sheet of foil on it to lose the feeling of alluminium ? No !
I drop my phone very rarely, actually i have never droppped it (knock knock), only time it hit ground it was clumsy bird's (jokin clumsy friend's hands) fault. My only concern is lens protector. On one side its nicely hidden in the rim, but at the other lens cover is protruding just a very litle bit. I am attaching picture to illustrate it a bit. It is side look.
There's a "hole" in the phone body, so the lens should be all hidden / drown and there should be 1 milimeter gap, when i place phone on table. On one side there is, on other lens is in line with body.
Grey - phone
White - gap for lens cover
Black - lens cover
Mods, please do not delete this topic - this has already happened in past (moved to accesories thread), but it get lost very easily, i try to debate with users without accesories.
Thanks
i did for apprx 4 months when i first bought the device, now i'm using crystal clear case to not to hide devices body.
i bought a case after i saw scratches on camera lens, luckly camera lens got replaced after service for red tint.
also shiny exposed alumium around the device got scratched and deformed a bit.
I also am not a fan of big bulky cases. One of the main reasons I bought this phone is because it is so damn beautiful (compared to most other phones). I've always joked about how iPhone fans typically rave about how "sleek" and "thin" their phones are, yet they walk around with them wearing the equivalent of a down-filled parka that is anything but "sleek".
I did compromise a bit, just because I want to keep my phone looking nice. I found the Cimo clear case. It is very thin, and very clear. It has just enough of a "lip" around the edge so that the screen of the phone won't contact the ground when it is lying down (or dropped on its face). The soft rubbery cushioning should also protect against dings on the corners and back, as well as prevent scratches. All without sacrificing the beauty of the phone. I paid $10 on Amazon for it.
NEH,
I did not buy a unibody aluminium finish phone to hide it behind chinese plastic covers. Thats not my style. I have pretty much the same type of use like yours. The only thing that has happened with me is that the beats audio red sticker at the behind bottom plate is now fading off. Nothing else. Just keep keys/card holder and coins in other pocket. I dont think you need a plastic cover.
When I had my One I used the HTC hard shell - minimal design but clear so you could still see the phone. Best case I had IMO
http://shop.emea.htc.com/uk/p_htc_store_product.aspx?i=251537
Whether you can still get it is another question
I've been using this case works well still shows the phones great looks and protect it all around.
HTC One
Guys, thanks for all the replies.
But this thread is strictly about naked devices - no cases at all !
well ii put a case on it.... next time its still usable years down the road
Mine has had nothing on it except a transparent skin on the back since i bought it last May. Still looks great...
Yeah I've been running mines nekkid since I got it last April, just couldn't bring myself to spend money to cover such a good looking device. Other than some wear marks around the shiny beveled edge, there's no obvious signs of age.
I'm not rough on it, but I don't baby it either. I have dropped it a few times(on purpose, just to show people how durable it is), and run my knife across the screen and back, but no damage.
Sent from space...
jaqual said:
Yeah I've been running mines nekkid since I got it last April, just couldn't bring myself to spend money to cover such a good looking device. Other than some wear marks around the shiny beveled edge, there's no obvious signs of age.
I'm not rough on it, but I don't baby it either. I have dropped it a few times(on purpose, just to show people how durable it is), and run my knife across the screen and back, but no damage.
Sent from space...
Click to expand...
Click to collapse
And what about lens cover ? Is yout lens completely hidden, or do you have it like me ? Hidden on one side, flush with body on the other.
Do you use any kind of pouch or something ?
never ever use a case defeats point of having such a wonderful design,have a leather pouch when not in us and just treat it like a baby when in use 6 months on still pristine not a mark
Sent from my Transformer TF101 using XDA Premium 4 mobile app
remusator said:
And what about lens cover ? Is yout lens completely hidden, or do you have it like me ? Hidden on one side, flush with body on the other.
Do you use any kind of pouch or something ?
Click to expand...
Click to collapse
My lens cover is slightly recessed, so no, not like you, but haven't had any damage to it. No pouch or anything, just keep it in my pocket with my change.
Sent from space...
No case.
I am careful when I lay it down on certain surfaces.
And I try *very* hard never to let it slip out of my hands and fall.
No damage due to general wear. I dented the back slightly and roughed up one corner slightly.
Totally worth it. Love the feel and thinness of the phone.
[1] said:
Mine has had nothing on it except a transparent skin on the back since i bought it last May. Still looks great...
Click to expand...
Click to collapse
this is how i use mine. transparent cover over the back which i only put on because the aluminum is actually very slippery for me and the clear skin provides better grip so i dont drop it. clear cover over the screen and im good to go. few small areas around the front bevel where the blue has worn away but other than that its prefect. i never use a case, defeats the purpose of having a thin phone.
I Have been using it without cover, but in December it has fallen on the road so i ordered some cheap one from the e-bay.
So now, i am using it with cover, but i lost that great metal feeling of the phone.
Here is an example with and without cover
http://i.cubeupload.com/KydqLb.jpg
I don't use a case at all makes it easier to use the volume and power button
Sent from my Verizon HTC One using Tapatalk
I use no covers, just matte screen protector (I like the way my display looks with it). Bought it in June 2013. It fell on the floor several times, it got only one scratch on the top (on the lright corner), but it still looks amazing! As it's always in my pocket, lately the "beats audio" logo on the back is going away slowly... but i use nothing to protect it
NxNW said:
No case.
I am careful when I lay it down on certain surfaces.
And I try *very* hard never to let it slip out of my hands and fall.
No damage due to general wear. I dented the back slightly and roughed up one corner slightly.
Totally worth it. Love the feel and thinness of the phone.
Click to expand...
Click to collapse
+1. Dont know how long I would keep the phone. But while I have it might as well enjoy the quality feel of it.
My HTC One is about two weeks old. I love it so much, I can't bring myself to cover this baby up.
Also, I am paying for a warranty, so if anything happens to it I'll get a new one, or maybe the M8 if they run out =D

Bezels scratches easily

I've had my note 4 for the past 3 days or so, and I keep my phones very well, I just noticed bezels are scratched..and it's been in my hands or on my bed 90% of the time. The iPhone 5 and 5s have had the same issue but not as bad as this.
Any have any recommendations on what should I do? I was going to buy a Spigen case but the reviews where horrible and read the clear case they have scratch up users phones.
What color?
Yeah I noticed mine have very fine lines on it.
Android The Greek said:
What color?
Click to expand...
Click to collapse
Black model, might get the white.
Allen` said:
I've had my note 4 for the past 3 days or so, and I keep my phones very well, I just noticed bezels are scratched..and it's been in my hands or on my bed 90% of the time. The iPhone 5 and 5s have had the same issue but not as bad as this.
Any have any recommendations on what should I do? I was going to buy a Spigen case but the reviews where horrible and read the clear case they have scratch up users phones.
Click to expand...
Click to collapse
Spigen cases are awful imo. I have no idea in the world how they got so popular. Most of their cases look good and that's where it ends. They often have fitment issues, they make phones wider than they need to be, they are made pretty cheaply and have a hefty price tag.
I'm just glad that people are starting to wake up. If you look up their Note 4 cases and some newer phones on Amazon, they have very unfavorable reviews.
I recommend you purchasing the pelican voyager case for 60$ on AT&T or Amazon.com. I have it and It is the best case I ever used. I also purchased the otterbox defender case but I don't like it because it's to bulky. I prefer the pelican because of the size and durability it offers. The military and fire dept use this material for all there things
I ordered the Neo Hybrid, Paid 20$ should arrive today in the morning.
I have the black model and I am extremely anal about how I handle my phone. I never put anything in my pocket with it and I even dust out the lint periodically from my pocket. I've noticed a few light scuff like marks on the bottom corners of the chamfered edges. Nothing to lose your head over, but I've only had the thing for less than 2 weeks so I'm kind of worried what it will look like in a year despite my ultra careful handling.
I haven't scratch mine so far but if that ever happens I plan to sand the bezel and polish it to a shine.
Allen` said:
I've had my note 4 for the past 3 days or so, and I keep my phones very well, I just noticed bezels are scratched..and it's been in my hands or on my bed 90% of the time. The iPhone 5 and 5s have had the same issue but not as bad as this.
Any have any recommendations on what should I do? I was going to buy a Spigen case but the reviews where horrible and read the clear case they have scratch up users phones.
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At the risk of appearing the fool, I thought I'd still chime in and ask the obvious...did you guys peel the very thin plastic that goes all the way around the phone? I really only mention it cuz I had the same thing happen to me the first day and was in disbelief that I had somehow damaged the edges. Then I noticed the gouges were actually in the very thin plastic I hadn't seen was still on the bezel. I know it's probably not the issue you all are having but figured I check just in case.
I'm using a Spigen Capsule tpu case and it works fine for me
brittoking said:
At the risk of appearing the fool, I thought I'd still chime in and ask the obvious...did you guys peel the very thin plastic that goes all the way around the phone? I really only mention it cuz I had the same thing happen to me the first day and was in disbelief that I had somehow damaged the edges. Then I noticed the gouges were actually in the very thin plastic I hadn't seen was still on the bezel. I know it's probably not the issue you all are having but figured I check just in case.
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Yes, i peeled it the first day I got it. I returned the phone today, just ordered my Note 4 in white from Amazon. Arriving on friday, can't wait to use it with my Spigen Neo Hybrid that arrived today.
Yeah i have the spigen capsule case and it puts marks on the shiny metal part of the bezels from taking it off and on. I'm pretty anal about my phones for resale value because i can never stick with one phone but oh well what did you expect it's a really soft metal. We the users asked for aluminum because of the "premium feel". I don't really care it's a phone. I'm more worried about performance and battery life
mariosrx7 said:
I recommend you purchasing the pelican voyager case for 60$ on AT&T or Amazon.com. I have it and It is the best case I ever used. I also purchased the otterbox defender case but I don't like it because it's to bulky. I prefer the pelican because of the size and durability it offers. The military and fire dept use this material for all there things
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The Voyager looks nice, but I don't want to be raped by AT&T once again. Nothing from AT&T is priced reasonable. especially if they have an exclusive (according to the Pelican site, AT&T has exclusive on them, and I do not find them on Amazon).
I have to join in to the post because its really weird that these aluminium sides are easy to scratch in a phone for this price even when you use I case maybe it will prevent the phone from scratches but when removing or applying the case you can leave some marks or scratches on these silver sides. I hate this that samsung didn't really think this through when build something incredible but if just that the frame could me made from a different material and it doesn't have to be shiny but Samsung always gets something wrong that how this industry works even Iphone is not perfect.
eXplosion17 said:
I have to join in to the post because its really weird that these aluminium sides are easy to scratch in a phone for this price even when you use I case maybe it will prevent the phone from scratches but when removing or applying the case you can leave some marks or scratches on these silver sides. I hate this that samsung didn't really think this through when build something incredible but if just that the frame could me made from a different material and it doesn't have to be shiny but Samsung always gets something wrong that how this industry works even Iphone is not perfect.
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Aluminum is a soft metal the fact that it scratches is not surprising at all. They thought it through just fine what do you think they should have made it out of? Some magical material? Or perhaps you would prefer they made it out titanium which would quadruple the price. Its about tradeoffs and since every manufacturer has a hard on for metal phones for the masses your going to be stuck with aluminum.
The case is not scratching the metal, it is physically impossible for the plastic to do so. Its the debris that is rubbing up against in between the case and the phone.
Note 4 is still a beautifully made device... even with the scuffs. Solid too.
Somewhere I saw (pocketnow?) I high grit sand paper gently applied will remove the scuffs. I have a nasty one on the top left corner from a fall My fault though because I don't use a case.

Anyone else wish LG hadnt used glossy plastic around the trim of the G4?

Yes, I know it doesn't effect the functionally and features. Overall I'm impressed with the G4. It's just that I'm incredibly careful with my phones and very OCD about scratches, yet after only a few days I'm already seeing tiny little micro scratches appearing on that silly glossy strip around the phone. Why couldn't they have made it matte? Or even satin? I had a Lumia 1020 and it held up very well, thanks to its matte finish. The edges of a phone experience the most wear and tear, and with glossy finishes being the least hard-wearing - or at least the finish that shows up scratches the worst - I just wish LG had thought a bit more about this rather than just going down the 'it looks nice when you first buy it so that's all that matters' route.
This isn't a serious criticism of the device, I just wondered if glossy plastic edges like this annoy anyone else? I'm fairly confident that someone is going to say 'aluminium edges are just as bad' or 'my G4 is perfect and I've never had a single LG get a scratch on it', but my personal experience with LGs is that they seem to let themselves down in terms of material choices sometimes. The brittle plastic on the G3 - which would often crack along the IR port or rear mic over time, is a case in point. The laser autofocus on my G3 also got small hairline scuffs on it. My Nexus 4 soft touch coating rubbed off completely in certain areas along the edge. I always keep my phones in their own pocket and I'm very careful where I put them.
Just wondered if it bothers anyone else. It's a phone at the end of the day, not a baby...but I do like to keep things nice and it annoys me when my new devices start to develop wear really quickly!!
Yeah I think it's a bummer. So I left my protective film pieces on the phone and just cut off the little pull tab on each sticker. That should prolong the inevitable.
boynamedstacy said:
Yeah I think it's a bummer. So I left my protective film pieces on the phone and just cut off the little pull tab on each sticker. That should prolong the inevitable.
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Haha thats what I did. I'll take them off once I get my case
Sent from my LG-H815
I'm running a case on it now, but the bezel kept me from getting the tan leather
I just clipped the ends of the factory protective film as well. I was originally planning on removing the film altogether, but since I'm waiting on OEM plastic backs to show up en masse on eBay at a reasonable price so I can buy one and use my case, we'll see how long the film lasts instead. A matte or brushed finish would have been much better regardless of whether the trim ring was plastic or metal.
It's definitely not as attractive a design as the g3 IMHO
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Samsung G20 S is an amazing phone and more delicate than eggs

I decided to switch carriers and try a new smart phone and went with Tmobile and a Galaxy 20S. I was surprised on how slim and light the phone is upon picking it up. The retail store did not have any cases I liked so I ordered a case off Amazon and decided to not take my phone out of the house until I had a case for it. Well......
I had my phone for about 4 days using it in the house. My phone was sitting on the arm rest of my couch and slid off , dropped and landed on the laminate floor. A fall of less than 20". The rear glass cover is cracked on opposite corner edges.
My phone and camera work fine but I am simply amazed at how fragile the 20S is or maybe its just my 20S. I have no idea if its a factory defect and I have never seen anything like it. Its really more fragile than an egg. If the phone is this delicate it should come WITH some type of case or more durable gorilla glass. I am 57 years old and owned several brands of smart phones ( coming from an LG V30) and I have never dropped or broken a phone before in my life. Be aware my cracked 20S could be a fluke or a sign of a bigger issue. Now I need to find a place to replace mt rear cover.
The Galaxy 20 S needs a GOOD case so be advised if you have one be darn careful with it. The quality of the phone ( use) is excellent , its the durability issue that makes me concerned. If a laminate floor cracked the rear glass a drop on concrete will likely kill the phone. Pretty sad for a device that costs a grand or more.
Depends on which angle your phone falls, it is just glass. Gorilla glass is anti scratch but not anti crack.
Also the phone comes with a case, it's in the box and I will recommend you use it while waiting for the better one you ordered on Amazon to arrive.
Glass is glass and glass will break.
Sent from my SM-G985F using Tapatalk
vash_h said:
Depends on which angle your phone falls, it is just glass. Gorilla glass is anti scratch but not anti crack.
Also the phone comes with a case, it's in the box and I will recommend you use it while waiting for the better one you ordered on Amazon to arrive.
Glass is glass and glass will break.
Sent from my SM-G985F using Tapatalk
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It needs a "fragile" logo embossed on it................
Rear screen and replacement from a Samsung authorized repair center is $109.17 / FYI
cal50 said:
It needs a "fragile" logo embossed on it................
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Just got to be careful of where you put and how you handle it.
I haven't dropped or broken a phone or misplaced one in 12 years.
Mainly because i see the item as $$$ and to get $$$ took me months of hard work.
It's WAY more break prone than other phones.
Watch and wait . Great phone for function and features, build durability is iffy at best,IMHO.
If you spend over a thousand dollars for a phone in this day and age a good case is mandatory. Otherwise you are just playing Russian Roulette and sooner or later it's gonna fall on the floor. I love the OtterBox cases. I had the commuter for many years for the S7 edge and Note 8. When I got the Ultra 512 gb I want with the Defender Pro and glad I did. First day I got the phone it was knocked off the kitchen table at work and landed on a concrete floor. Not even a scratch. So you can either wait for your beautiful caseless phone to shatter when you have an oooops moment or you can invest in a top quality case.
Everyone, well most of us, have heard the expression you cannot have your cake and eat it too!
This applies well to our beloved smart phones.
You can have something durable in its creaky, plasticky, feels like a piece of s4!+ design and all (Blackberry anyone?) that can be kicked, tossed, dropped, etc. Doesn't need a case at all.
Or the latest designs that are thin, glass on front and back with metal trim that feel like quality in hand with no squeaks or twists when handled. But if you drop them without a case you will regret it! Even if the glass doesn't chip or break there will be nicks/scratches in the bezel/frame that gets the best of the OCD types.
So now we have cases that are essentially mandatory to everyone that has to carry their devices around. The best cases combine looks/feel while offering adequate protection and then some are purely based on protective qualities alone that make our phones feel like bricks!
I do like thin cases like Pitaka but also will use something with a bit more protection if I'm running around outdoors or up in the air (tower/ladder/tree) etc. I used to use a rigid holster that would fit a specific case but gave up on those due to having to buy so many. And they didn't actually protect the screen as well as you'd think. I use a pouch now with a clip for belt and has a loop that my Grip6 belt can pass through making it utterly impossible to lose the pouch with phone safely inside.
The only thing I haven't figured out is how to make a case puppy teeth proof!
Irony :
Designing something for great looks and feel.
Has to be put in a case that wipes out the looks and feel.
Don't get me wrong, I do love the phone but it really is delicate. Sometimes adding thicker glass or raised impact frame is better for function and longevity.
This is the 1st smart phone I have damaged from a very minimal drop. The plus version I think has a raised camera module that takes a beating from setting it down on a flat surface. I almost selected that one for the bigger battery and glad I got the S20. The S20 will be a money maker for repair shops.
cal50 said:
Irony :
Designing something for great looks and feel.
Has to be put in a case that wipes out the looks and feel.
Don't get me wrong, I do love the phone but it really is delicate. Sometimes adding thicker glass or raised impact frame is better for function and longevity.
This is the 1st smart phone I have damaged from a very minimal drop. The plus version I think has a raised camera module that takes a beating from setting it down on a flat surface. I almost selected that one for the bigger battery and glad I got the S20. The S20 will be a money maker for repair shops.
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The Ultra has a raised camera lens too, but the silcone case im using is just right enough to make it flush so theres no problem with putting it down for me.
Damage the front glass, display or camera module and a $109 rear cover will be a bargain.
Darkat70 said:
The Ultra has a raised camera lens too, but the silcone case im using is just right enough to make it flush so theres no problem with putting it down for me.
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If it's flush, it would still come into contact with any surface you placed it on. I'm having a hell of a time finding a case that maintains a thin profile but has raised edges along the camera so that it can be recessed. In the meantime I use a little tempered glass protector back there. But it sucks cause it smudges easily and isn't as easy to clean. The search continues.
chetly968 said:
If it's flush, it would still come into contact with any surface you placed it on. I'm having a hell of a time finding a case that maintains a thin profile but has raised edges along the camera so that it can be recessed. In the meantime I use a little tempered glass protector back there. But it sucks cause it smudges easily and isn't as easy to clean. The search continues.
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The lens does not come in to contact with the surface so n like i said its good for me.
Darkat70 said:
The lens does not come in to contact with the surface so n like i said its good for me.
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Ah so it's not flush
chetly968 said:
Ah so it's not flush
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Its flush, but for example if i wet the surface with a cloth then place my phone down. The case is wet, the camera lens is dry.

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