new gn2 today with issues. .. - Galaxy Note II Q&A, Help & Troubleshooting

I got my new titanium grey gn2 today from 3 but noticed a couple of issues. ..
The back cover doesn't seem to fit right, one of the tabs is bent/badly made and requires extra force to click on, also when looking at the cover under certain light there seems to be ripples/deformation in the plastic especially on the speaker grill where the centre bar is curved outwards. ..
Am I just being fussy?
Anybody else had poor fitting back covers?
Three have offered to exchange the phone but it's getting somebody to sit in for the posty again etc. ..
I could just buy another cover I suppose.
Other than that phone is superb, free of any branding and bloatware and hopefully unlocked (don't have another microsim to try)
Battery life so far is fantastic although I am comparing it to my old gs2
Mark

Its normal, the curve on speaker grill. Now enjoy your phone! :good:

Already am, can't put the thing down lol

I have the white and the center bar is turned out as well.
It must be by design. Actually I wouldn't have noticed it if I hadn't read this lol.

30Seconds said:
I have the white and the center bar is turned out as well.
It must be by design. Actually I wouldn't have noticed it if I hadn't read this lol.
Click to expand...
Click to collapse
Yes the curved bar is normal. It is like that on the note1 as well. It's to prevent muffling of the speaker when you have the phone lying flat.
Sent from my GT-N7100 using xda premium

Related

[Q] Sim cover - poor fit?

Anyone got a problem with the fit of the sim cover?
I didn't notice any gapping when I took the phone out of the box but after fitting sim card, when I replace the sim cover there is a distinct gap....very small, much less than 1mm.
I've had the cover on an off half a dozen times but can't get it to fit back snugly
hi eric,
lucky me, i've taken the cover off and on a few times, and everything is as it was... but a friend of mine has your problem too, i told him this place and he will post soon!
regards,
markus
Hi!
I've the same problem.
The gap of the SIM cover is about 0.5mm.
As far as I remember it didn't exist when I unpacked the phone.
EDIT:
even without SIM and microSD the gap exists...
Here's a pic:
Same problem here.
We are not the only one. I have noticed a lot of complains on different review sites about this problem.
MAIL/CALL HTC FOR THIS PROBLEM !!
We have sensor issus that not solved for many people and now this pff HTC WY !!!
My cover had a gap after I took it off for the first time but I managed to get it back on with no gap
Sent from my Desire HD using XDA App
The first time I put mine back on earlier today it looked exactly like that, just try it again a few times until it slots into the right position.
@combat:
how did you manage it?
@MrGarak:
I've tried it several times (20+) without success
combat goofwing said:
My cover had a gap after I took it off for the first time but I managed to get it back on with no gap
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
How can you tell us or can you make a video ?
Mine is like that not happy at all
Sent from my Desire HD using XDA App
as well as sliding on from either side i put a tiny amount of pressure on the middle to keep it down so the plastic guides were in line
My sim cover sticks out on the right side (looking from top to bottom). Any way we can buy a new one?
Sent from my Desire HD using XDA App
Mine is the same after the initial fit of the SD card, I will have another go at it .
Sent from my Desire HD using XDA App
Not only a poor fit and a gap! but the quaity of it is just pathetic!
It crumbled and kinked between my fingers the first time I tried to remove it.
Why on earth bother to make a perfect alloy housing and chassis and then stick a flimsy piece of plastic on the thing! It should be made from alloy too!
Not happy customer here
Flashmore said:
Not only a poor fit and a gap! but the quaity of it is just pathetic!
It crumbled and kinked between my fingers the first time I tried to remove it.
Why on earth bother to make a perfect alloy housing and chassis and then stick a flimsy piece of plastic on the thing! It should be made from alloy too!
Not happy customer here
Click to expand...
Click to collapse
agreed, mine doesn't stick outwards, it's just not a snug fit.. i've almost broken mine aswell taking it off!
definitely not the build quality i'm used to from HTC..
combat goofwing said:
as well as sliding on from either side i put a tiny amount of pressure on the middle to keep it down so the plastic guides were in line
Click to expand...
Click to collapse
Didn't work for me. I've tried perhaps 2 dozen times, always get the gap .
It is clicking into place though so at least its secure
The gap between the screen and the case is also slightly wider at the top than the bottom. Maybe the bottom cover is fitting perfectly and its the rest of the case that's slightly off?!?!
You guys probably have phones from some early production batch since mine fits perfectly, no problems what so ever.
First of all you cant make the cover from alluminum - the antenna woun't work. Second - my phone had a nasty gap when I bought it, but when I installed my SIM I took great care in closing the cover. The gap isn't there any more. You have to position the cover correctly in fully open position, then press LIGHTLY on the cover where the two locking teeth are ang GENTLY slide it in position. It worked for me. And remember that you have to be very gentle with it, because it can break easyly and AFAIK there are no replacements for now...
Sent from my Desire HD using XDA App
Sim Card Too Big?
Just got mine today and I had the same issue, think mine was because my sim card (a t-mobile one I've had for, dunno, at least 4 or 5 years now?) was slightly too long. I noticed the little ridges on the inside of the cover were leaving small dents in the sim card where I'd been shoving, so I used a nail file to remove a tiny amount from the blank end of the card and it seems to shut a lot better now.
Going to to try to fix the gap on the battery cover next...
Don't get me wrong, love the phone, but it has got to be one of the worst unboxing experiences ever, forcing you to fiddle with these two ****ty little plastic covers before you can use your expensive new toy. I seriously thought I'd broken my battery cover trying to get it off before I've even got to unwrapped the battery!
Just watched the various videos on you tube at the launch yep the gap is there .. seems normal I've put a gel cover over mine so not overly concerned
Sent from my Desire HD using XDA App

Poor Build Quality

Am I the only one noticing problems with this phone? I'm already on my fifth brand new Inc2 in a month. Faulty speakers, loose and falling apart charging ports, vibration device not working, and now the light up home buttons on the bottom have bright white circles around them clearly visible through the black cover.
Am I expecting too much from these phones or is the quality just going to ****?
Sent from my ADR6350 using Tapatalk
My speaker is quiet and I hate it. My charging port isn't loose but the housing around it is. My vibration is fine. And only my search key has the white circle.
Its going to ****.
Sent from my ADR6350 using XDA Premium App
My battery cover clicks a little bit, but it doesn't bother me much. Other than that its a great phone IMO.
06stang said:
Am I the only one noticing problems with this phone? I'm already on my fifth brand new Inc2 in a month. Faulty speakers, loose and falling apart charging ports, vibration device not working, and now the light up home buttons on the bottom have bright white circles around them clearly visible through the black cover.
Am I expecting too much from these phones or is the quality just going to ****?
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
Yup I have all that and more. I try to look past it all until the Incredible 3 comes out. I think Verizon likes killing phones by turning them global *cough* Droid 2 *cough* or maybe HTC suck at making a sequel for a phone. Then again this phone was meant to be incredible s not 2 that was Verizon's fault. Honesty I played with the Evo3D and it made this phone look like yesterday's garbage. This phone is 3 steps forward and two steps back from the original. Oh btw WTF why does our front facing camera suck more than a year old Evo I noticed this comparing my friends Evo while checking out the Evo3D
sent via unrooted Droid Incredible 2
And by the way, the CLNR phones they're sending out are brand new not refurbs
Sent from my ADR6350 using Tapatalk
06stang said:
And by the way, the CLNR phones they're sending out are brand new not refurbs
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
Damn dude, I must have gotten lucky. I'm still on my first DInc2 and its holding up better than any phone before it. feels solid, only a slight slight rattle in the usb port thats barely noticeable, and i have no such white circles around my capacitive buttons. I love this phone!
Speaker works fine.
Charging/USB port is slightly out of spec, but is not loose and works fine.
Vibrator is smooth, works fine.
Backlight on softkeys is a little wonky, but nothing annoying.
As I mentioned in another thread where you mention all these things, you somehow keep ending up with the short end of the stick. Most of these problems you have are not common. I've seen people that go through replacements a lot because of legit problems but they are pretty rare. I've seen it happen on all devices I've owned, and I still have my original first purchase devices in my desk drawer (I should really get rid of them).
Mine works perfectly, is built solid and is the best phone I have owned to date. I cant think of one thing that I would want to complain about, in regards to the phone.
Damn, you guys are lucky. I just keep getting the shaft when it comes to quality control.
I was very happy with the last Inc1 AMOLED refurb I got. Perfect. Then that stupid ass gingerbread radio had to go and kill it.
Sent from my ADR6350 using Tapatalk
I'd also like to mention I'm not crazy or just coming up with ****. I love this phone and just want it working correctly like everyone else's Inc2 around me.
Sent from my ADR6350 using Tapatalk
Loudspeaker on back ain't great but not bad either. Vibrate isn't as strong as I'd like it to be but that was true for my Eris too.
I couldn't be happier with my phone.
I'm on my second DINC2. The first one had a really annoying buzz on calls in the earpiece speaker. When I was at the store getting my replacement, I immediately noticed a difference in the vibrate feedback. The new one was a LOT stronger.
I probably would have never noticed the circles around the buttons. Mine only has the circles around the search and back button. I guess that it doesn't really bother me.
06stang said:
I'd also like to mention I'm not crazy or just coming up with ****. I love this phone and just want it working correctly like everyone else's Inc2 around me.
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
I believe you. As I mentioned, I knew someone that went through something like 6 or 7 Dares before getting one that worked.
nimdae said:
I believe you. As I mentioned, I knew someone that went through something like 6 or 7 Dares before getting one that worked.
Click to expand...
Click to collapse
My Dare was my favorite phone before moving to Android. No replacements on that one.
Yeah the white circles are prominent and around the search and back buttons.
And honestly I wouldn't care about the white circles because the speakers and vibrate work but I have the opportunity to get a brand new Inc2 with potentially none of these problems. This might be my only chance before settling down with this phone for two years.
The vibrate was VERY strong on my last Inc2. So strong that it started to shake itself loose and rattle.
Sent from my ADR6350 using Tapatalk
You must be cursed or someone at VZW must have it in for you.
Admittedly this is my first android handset (and is making me realize that what I've been loving about my nook color isn't having a tablet but simply having an android device) but it's also quite possibly the finest phone I've ever owned.
No complaints at all about the speakers - in fact it's got the best call quality out of the last several phones I've had. The external speaker isn't super loud, but it's loud enough for me - it's a phone not a boom box
The usb port has no play at all, if anything it's too tight.
The vibrator works and seems both more powerful and smoother than any other phone I've had.
Yes, I can see a bit of light leaking through the black mask around the soft keys...but only if I'm really looking for it. Not nearly enough to be distracting. The way they seem to "flash" as I tilt the phone and the light source reflects internally is far more annoying. But really that's the only thing I could come close to complaining about on this phone.
The only other thing I can think of to complain about is a complaint I have about every phone on the market today - the camera lens is too exposed with no protection! My last phone (a Samsung Omnia) the camera only lasted about 10 months before being nearly useless due to scratches on the lens. I can only think of two phones off the top of my phone that have really nailed this. A old LG flip phone my dad had back when they first started putting cams in phones that had a sliding lens cover. And my wife's Hero which has a clear cover over the lens that's part of the battery cover so if it gets scratched you can at least replace the cover. But since pretty much every phone on the market right now has a lens that protrudes I can't really consider it a complaint about the inc2 specifically.
I couldn't ask for a better phone than this one! No light leaks, tight usb port, loud speaker, and both battery covers are tight. I bought the extended battery and it protects the camera lens and flash lenses pretty damn good from scratches and cracks
Sent from my ADR6350 using XDA App
My only complaint is that the back casing around the headphone jack seems loose, and it clicks a bit. Good thing I love my case
bigslam123 said:
Mine works perfectly, is built solid and is the best phone I have owned to date. I cant think of one thing that I would want to complain about, in regards to the phone.
Click to expand...
Click to collapse
Pretty much share the same experience.
I do however have a TPU case and a ZAGG screen protector if that adds anything to my build quality opinion.
I got 4 "like new" DI2's today as replacements for our fascinates. All but one of them have incredibly weak vibrate and haptic feedback, with haptic being barely noticeable at all on two of the devices. One has a pink tinted screen and another has faintly visible horizontal lines running down the display. Yet another device has two small scratches at the bottom of the screen. Every device has the circle backlight issue, but in different degrees. Definitely seems to be a great deal of variability in the manufacturing process.
renf said:
I got 4 "like new" DI2's today as replacements for our fascinates. All but one of them have incredibly weak vibrate and haptic feedback, with haptic being barely noticeable at all on two of the devices. One has a pink tinted screen and another has faintly visible horizontal lines running down the display. Yet another device has two small scratches at the bottom of the screen. Every device has the circle backlight issue, but in different degrees. Definitely seems to be a great deal of variability in the manufacturing process.
Click to expand...
Click to collapse
Good god man! I feel bad for tellin ya in irc to get them! Lol. I hope you get some better ones. Mine was new when I received it. I've had it bout a month now. I still stand by my original statement. Better than the sf. Sorry for your misfortune.
Bob
Sent from my Dinc2.

Back cover won't snap in at the bottom left corner

It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
It always seems click in better for me if I start at the bottom and work up.
TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
Click to expand...
Click to collapse
You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.
Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
Click to expand...
Click to collapse
+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App
Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium
God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..
never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.
Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
Click to expand...
Click to collapse
Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.
I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez
As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk
Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).
LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.
Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.
Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.

Creaking phone?

So a few days ago I began to notice that the back of my phone is now creaking, I first heard it when i went to pick my phone up the other morning and it sounded like an old hardwood floor creaking sound, it's progressively gotten worse to where now when i hold my phone during a call if i shift my hand at all the person on the other line can hear it. I was wondering if anyone else had this problem. The creaking seems to be isolated to (if you're staring at the back of the phone) the left half of the phone just below the power button and stops creaking above the phone model number beneath the glass.
parham.derick said:
So a few days ago I began to notice that the back of my phone is now creaking, I first heard it when i went to pick my phone up the other morning and it sounded like an old hardwood floor creaking sound, it's progressively gotten worse to where now when i hold my phone during a call if i shift my hand at all the person on the other line can hear it. I was wondering if anyone else had this problem. The creaking seems to be isolated to (if you're staring at the back of the phone) the left half of the phone just below the power button and stops creaking above the phone model number beneath the glass.
Click to expand...
Click to collapse
Mine is as solid as day 1
Same problem here.
Sent from my LG-LS970 using xda app-developers app
I've noticed this too but after putting my diztronic case over it, the creaking stopped.
My phone rattles when a tap my fingers next to the lens or put the phone down. No creakng yet.
Sent from my Nexus 7 using xda app-developers app
Ive noticed mine on the camera. Whenever i try to tap the back of the phone, it seems like its not perfectly fit or something.
Sent from my LG-LS970
They have a similar thread on the international optimus g page with the same complaint. I wonder if the Nexus owners do to.
Edit: the Nexus has the same issue. Just Google nexus 4 and rattle. Seems pretty wide spread.
Sent from my LG-LS970 using xda premium
kc_exactly said:
They have a similar thread on the international optimus g page with the same complaint. I wonder if the Nexus owners do to.
Edit: the Nexus has the same issue. Just Google nexus 4 and rattle. Seems pretty wide spread.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
So this makes me curious as to what other defects its going to have, but I'm on to a different issue, phone dropped about 2" and the digitizer broke, so when my new screen comes in i will do a walk through tutorial on how to replace it... starting to wish i had gone with the GS3...
Mine is also doing that. Just started to notice it today. Kinda makes my opinion of the build quality a little less. But still love the phone. Minus the messaging bug. LOL.
Sent from my LG-LS970 using xda premium
If I use my shoulder to hold the phone to my ear I get a creaking sound too. That's the only time I've heard it though. I imagine it has to do with the glass back.
Here, too. It's the camera side, right below it, that creaks. Fortunately, it's only noticeable when I deliberately squeeze it.
Sent from my LG-LS970 using xda app-developers app
solid here....this msg bug you guys are talking about, is it when your typing the sceen jumps and your back at the start of the msg?
Hey, so I just noticed that if I flip the phone over and orient it so the camera is on top, then it will creak when I push on the left side. You can also see the casing move in slightly. It's almost as if it's broken somewhere but you can't see any crack.
I thought the people at Best Buy had said the back was glass but it's looking more like cheap plastic at this point. Is it different on AT&T maybe?
parham.derick said:
So this makes me curious as to what other defects its going to have, but I'm on to a different issue, phone dropped about 2" and the digitizer broke, so when my new screen comes in i will do a walk through tutorial on how to replace it... starting to wish i had gone with the GS3...
Click to expand...
Click to collapse
I dropped mine from chest height and nothing happened to it. That really sucks for you. How much was the replacement screen?
cthedogg said:
I dropped mine from chest height and nothing happened to it. That really sucks for you. How much was the replacement screen?
Click to expand...
Click to collapse
The replacement screen was $130 went with 2 day shipping (Digitizer/LCD Assembly). Just the digitizer was only $60 but it's a good thing I went with the whole assembly because when i was trying to pull the glass out of the housing some of the shards came off by themselves, and revealed that LG "fusing" the glass to the lcd is literally glue covering the entire LCD making it damn near impossible to just replace the digitizer and make it look nice.
Also a few warnings to those disassembling their phones:
1) The battery isnt solid, more like cased in an extreemly soft metal so it will dent if not carefully removed (it's glued into the housing)
2) The chrome edge dent's very easily, have a small ding where i got impatient, TAKE YOUR TIME!
3) When removing the back cover don't cross over the volume rocker, power button, or USB port with the spudger. for the top of the back removal gently push the back cover forward dont try to shove your spudger in their, it wont work lol.
I'm going to be doing a full disassembly guide that's a lot easier to follow than the "engrish" version korea put out for us english speaking techs when my new roll of 3m tape comes in. =P
This cracking is caused by a small piece of sticky under the back cover you can either remove the sticky or ad some more this would prevent the cracking...
I posted a service guide here on XDA search my name for it... It will show how you can remove the back cover... just when taking it off remember the back can crack easy and the plastic can ding or dent rather easy and make sure you don't mess up the power button or the volume buttons
ruthlessbeatle said:
solid here....this msg bug you guys are talking about, is it when your typing the sceen jumps and your back at the start of the msg?
Click to expand...
Click to collapse

LG G3 camera lens scratches?

Hi all.
I've received my brand new LG G3 32GB international D855. Awesome phone, really.
Anyway I've encountered some hardware related problems:
1st I've noticed that top and bottom of the screen are brighter, but I think it's due to the LCD technology itself (used amoleds in the last 3 years so a different technology with different and, imho, worse problems).
2nd, and the topic of this question, my camera is showing few very light scratches on the back lens. From my tests, fortunately, I realized that they're not visible in any kind of photo.
I used a cover and a screen protector since I unboxed.
My question is: is anyone experiencing similar issue? Is the lens so easy to damage?
I'm pretty worried because my Note 3 never showed a scratch in 7 months used without any kind of protection...
Sent from my LG-D855 using XDA Premium 4 mobile app
I have also used a bumper case since the 1st day. I checked my camera lens just now and did not notice any scratches. I think it might be a manufacturing fault.
Not sure my G2 had a ton of scratches too but it never came out in photos... so you should be A-OK... maybe just different glass types.
Note 3 has other quality issues *shakes* lol. S Pen die much? lol.
Meanwhile I realised that the issue with the screen is an actual problem called screen bleeding, related to LCD's back illumination.
Sent from my LG-D855 using XDA Premium 4 mobile app
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
ipwngeek said:
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
Click to expand...
Click to collapse
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
kylothow said:
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess you got a faulty unit; I'd send it in to LG, or at least go on the live chat. That should do the trick, I hope!
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
BurningRain said:
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
Click to expand...
Click to collapse
Yeah but I don't know how LG operates... I can't stay without phone for weeks...
Sent from my LG-D855 using XDA Premium 4 mobile app
If I'm not wrong I have 2 years to have free reparations/replacements right? Scratches aren't affecting my photos and are only barely visible with naked eye and only in determinated light conditions. If the problem becomes worse or photos will deteriorate I'll update this thread with my experience with LG's warranty system.
For now this phone rocks.
Sent from my LG-D855 using XDA Premium 4 mobile app
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
gustavocoelho said:
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
Click to expand...
Click to collapse
I've also, but it's very hard to notice and when watching films or playing games is almost invisible.
Anyway guys I've an update for you: I'm not crazy scratches are very visible under direct light and I'll definely contact the seller...
Little update
Sent the phone back to the shop (yes, directly to the seller because it was less than 10 days I have bought it :victory, it should get there on Monday.
Let's see if the screen leaky borders, creacky cover and most important buttery lens are enough for a replacement :fingers-crossed:
I'll update you when the shop will contact me.
Another and last update
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
kylothow said:
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
Click to expand...
Click to collapse
Let us know about those borders.
helikido said:
Let us know about those borders.
Click to expand...
Click to collapse
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
kylothow said:
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
Click to expand...
Click to collapse
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
helikido said:
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
Click to expand...
Click to collapse
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
kylothow said:
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
Click to expand...
Click to collapse
Yeah i thought so.
The blacks are normal to be a little bluish. All lcd are like that and even mine to a small degree.
Thank you for your reply lol. Good luck with your phone buddy
Scratched? How about fully cracked!
First - the phone was not dropped or have any impacts other than what you might get from walking with a phone in your pocket. Other than normal daily use, safe handling and really careful use the phone had nothing happen to it. I cannot pick even a medium bump that happened, but now I have a cracked lens with a hole exposing the camera beneath. LG is warning me that 'mishandling' is not covered ... I certainly did not mishandle the phone in any way.
Link to other forum: http://forum.xda-developers.com/lg-g3/help/lg-g3-cracked-lens-hours-box-t2812323
Here is the video I made for Youtube: https://www.youtube.com/watch?v=zH1fNexSNQk

Categories

Resources