Develop Bugs

t-mobile blocked IMEI :(

Hi guys i purchased the sgh-t99 from this guy on craigslist and two weeks after i got a message from t-mobile that they blocked my imei .. how can i fix this?? please help me. any help will be greatly appreciated.

malik478 said:
Hi guys i purchased the sgh-t99 from this guy on craigslist and two weeks after i got a message from t-mobile that they blocked my imei .. how can i fix this?? please help me. any help will be greatly appreciated.
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Did you try calling T-Mobile?

Mi|enko said:
Did you try calling T-Mobile?
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Yes..they said the phone has fraudulant activity on it...but the phone was working fine for two straight weeks.
Sent from my SGH-T999 using XDA Premium App

malik478 said:
Yes..they said the phone has fraudulant activity on it...but the phone was working fine for two straight weeks.
Sent from my SGH-T999 using XDA Premium App
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Call them back and explain the situation. Might have to prove you paid for it. Also try and find out what kind of fraudulent activity.
Sent from my htc_jewel using Tapatalk

thehavock18 said:
Call them back and explain the situation. Might have to prove you paid for it. Also try and find out what kind of fraudulent activity.
Sent from my htc_jewel using Tapatalk
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I did..they said the phone was stolen ..i explained the entire story to them..they still wont budge. I paid $550 for the phone. Its my bad luck..i got it from craigslist..i try calling the guy back..hes not answering.
Sent from my SGH-T999 using XDA Premium App

malik478 said:
I did..they said the phone was stolen ..i explained the entire story to them..they still wont budge.
Sent from my SGH-T999 using XDA Premium App
Click to expand...
Click to collapse
I'd try go to the cops and see if you can return the phone to the user it was stolen from, as well as see if they can go after the guy you bought it from to recoup your money.

Mi|enko said:
I'd try go to the cops and see if you can return the phone to the user it was stolen from, as well as see if they can go after the guy you bought it from to recoup your money.
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Click to collapse
They said an employee stole the phone...and when i bought it it was sealed brand new.
Sent from my SGH-T999 using XDA Premium App

see if they will exchange it for working phone in the T-Mobile store.
But I somehow don't buy your story. Blocking IMEI is good protection against thieves.

Depending on the situation it can take weeks for an imei to get blocked. It doesn't matter how you got it, matters of it was paid for it not through them ie first payment default or stolen. Tmo will not unlock it. You need to call the cops.
Sent from my SAMSUNG-SGH-I747 using xda premium

No buyers remorse since bought it this party and the system will not allow them to submit an exchange on a blocked imei
Sent from my SAMSUNG-SGH-I747 using xda premium

malik478 said:
I did..they said the phone was stolen ..i explained the entire story to them..they still wont budge. I paid $550 for the phone. Its my bad luck..i got it from craigslist..i try calling the guy back..hes not answering.
Sent from my SGH-T999 using XDA Premium App
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Click to collapse
Bad luck? Really? You allegedly chose to purchase a top of the line phone for full price off of Craigslist instead of the T-Mo store. Why in the world would you do that? Something does not make sense.
Anyway it's nice to see that if my phone is stolen, I can block anyone trying to use it. A person in one of the threads who claimed to work for Tmo said they can't really block phones. Guess that poster was wrong.

malik478 said:
Hi guys i purchased the sgh-t99 from this guy on craigslist and two weeks after i got a message from t-mobile that they blocked my imei .. how can i fix this?? please help me. any help will be greatly appreciated.
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Click to collapse
Bummer dude, if T-Mobile said it was stolen then that's all there is. No way to change that, they block the IMEIs of phones that are reported lost, stolen, and phones on EIP (Equipment Installation Program) that have stopped paying. Best bet is to unlock to AT&T and sell it. I got mine in a trade for my note, but made sure to get the receipt even tho it was a previous customer of mine. Called T-mobile and immediately to have it registered in my name with IMEI to make sure there was no EIP in place. Next time run the IMEI, ask them to go into a T-Mobile store with you instead of meeting them at McDonald's. :angel:

jcbofkc said:
Bad luck? Really? You allegedly chose to purchase a top of the line phone for full price off of Craigslist instead of the T-Mo store. Why in the world would you do that? Something does not make sense.
.
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Click to collapse
What is not to believe? I bought mine off CL too... I didn't want to extend my contract, I have 1 more year with T-mobile then I'm switching to something else (but that's another story). If I bought the phone from T-mobile it would have cost me like $330 + tax - the $50MIR + get locked in to T-mobile for an extra 12 months of service... I bought the phone from someone - Yeah, I paid a little extra, but I have the option of LEAVING T-mobile in 12 months - AS I PLAN TOO, for a cheaper monthly service - so TO ME it was worth the extra up-front cost.
I'm not defending the OP, I'm defending the idea that its shady to buy a high end phone off craigslist or NOT from the dealer. Just because YOU think its ok to FINANCE the extra balance and cost of the phone instead of paying up front for it, that's YOUR CHOICE (or the OP choice) if not then that is also THEIR CHOICE.
I have bought several iPhone's - ALL FOR MUCH MORE THAN THE CONTRACT DISCOUNT PRICE because we have been on T-mobile which doesn't offer the iPhone so the only way to get the iPhone is to buy out right. That might make me stupid, but not shady. :good:

All cellphone carriers in the US must sell phones at their outright price. I just bought my S3 from VZW at $600 full price...Why didn't you just do that?
Araltd said:
What is not to believe? I bought mine off CL too... I didn't want to extend my contract, I have 1 more year with T-mobile then I'm switching to something else (but that's another story). If I bought the phone from T-mobile it would have cost me like $330 + tax - the $50MIR + get locked in to T-mobile for an extra 12 months of service... I bought the phone from someone - Yeah, I paid a little extra, but I have the option of LEAVING T-mobile in 12 months - AS I PLAN TOO, for a cheaper monthly service - so TO ME it was worth the extra up-front cost.
I'm not defending the OP, I'm defending the idea that its shady to buy a high end phone off craigslist or NOT from the dealer. Just because YOU think its ok to FINANCE the extra balance and cost of the phone instead of paying up front for it, that's YOUR CHOICE (or the OP choice) if not then that is also THEIR CHOICE.
I have bought several iPhone's - ALL FOR MUCH MORE THAN THE CONTRACT DISCOUNT PRICE because we have been on T-mobile which doesn't offer the iPhone so the only way to get the iPhone is to buy out right. That might make me stupid, but not shady. :good:
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Click to collapse

natalic said:
All cellphone carriers in the US must sell phones at their outright price. I just bought my S3 from VZW at $600 full price...Why didn't you just do that?
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Click to collapse
I have one for sale for $525! Return it and save yourself $150!

bravomail said:
see if they will exchange it for working phone in the T-Mobile store.
But I somehow don't buy your story. Blocking IMEI is good protection against thieves.
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Click to collapse
I got it from craigslist...it was working 3 weeks straight..until yesterday.
Sent from my SGH-T999 using XDA Premium App

toosurreal01 said:
I have one for sale for $525! Return it and save yourself $150!
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Click to collapse
I feel so stupid..saving 50 bucks. I dont know what to do?
Sent from my SGH-T999 using XDA Premium App

Araltd said:
What is not to believe? I bought mine off CL too... I didn't want to extend my contract, I have 1 more year with T-mobile then I'm switching to something else (but that's another story). If I bought the phone from T-mobile it would have cost me like $330 + tax - the $50MIR + get locked in to T-mobile for an extra 12 months of service... I bought the phone from someone - Yeah, I paid a little extra, but I have the option of LEAVING T-mobile in 12 months - AS I PLAN TOO, for a cheaper monthly service - so TO ME it was worth the extra up-front cost.
I'm not defending the OP, I'm defending the idea that its shady to buy a high end phone off craigslist or NOT from the dealer. Just because YOU think its ok to FINANCE the extra balance and cost of the phone instead of paying up front for it, that's YOUR CHOICE (or the OP choice) if not then that is also THEIR CHOICE.
I have bought several iPhone's - ALL FOR MUCH MORE THAN THE CONTRACT DISCOUNT PRICE because we have been on T-mobile which doesn't offer the iPhone so the only way to get the iPhone is to buy out right. That might make me stupid, but not shady. :good:
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Click to collapse
dude, you can just buy it outright from your carrier.

Can i unlock it and use it with at&t?
Sent from my SGH-T999 using XDA Premium App

malik478 said:
Can i unlock it and use it with at&t?
Sent from my SGH-T999 using XDA Premium App
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Click to collapse
You should be able too that's what my friend did with another tmobile phone he had,you need to set it up on apn tho
Sent from my SGH-T999 using Tapatalk 2

[Q] TMO unlock

I have a tmo blue gs3, and a att white gs3, I have both services, contract ends with tmo in 10 days, I want to unlock the blue tmo to use with att, anyone have any ideas?
I could swap the att mb to the tmo, but I will use that as a last resort.
I like the blue phone look better.
Thanks for any help.

TheAxman said:
I have a tmo blue gs3, and a att white gs3, I have both services, contract ends with tmo in 10 days, I want to unlock the blue tmo to use with att, anyone have any ideas?
I could swap the att mb to the tmo, but I will use that as a last resort.
I like the blue phone look better.
Thanks for any help.
Click to expand...
Click to collapse
Just call T-Mobile and tell them you need an unlock code for travel to another country. They will give you the code for free.
From my understanding the T-Mobile SG3 does not have LTE ability. The phone will still work on AT&T but at slower speeds then your current AT&T SG3.

Unnoticeable slower speed if you don't test the speed.
But yes call T-Mobile and unlock it asap
Sent from my SGH-T999 using xda app-developers app

Like everyone else says, T-Mobile will give you an unlock code. But on a side note, how many "unlock sgh-t999" threads does there have to be? jw..

Actually, I did read that I could call tmo, and after reading, alot of people were talking that they did not do that any longer, I will give it a shot, thanks to all that helped.

TheAxman said:
Actually, I did read that I could call tmo, and after reading, alot of people were talking that they did not do that any longer, I will give it a shot, thanks to all that helped.
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Click to collapse
thats a lie, the reps are just lazy.

Use tmobile chat...takes 5 minutes and they'll email you the code within 24hrs. Just unlocked mine a couple weeks ago.

Teo032 said:
thats a lie, the reps are just lazy.
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I thought they had to by law? I could be wrong though.

I'd recommend calling them.
A good reasoned argument with a lazy rep usually gets you what you want.

Like everybody else, call the rep and they will send it to your email even though you are still in contract. I was able to request my phone to be unlocked after having 2 months subscribed in TMO. And I still able to have them unlock my new S3 phone. No provider can beat that. Try it
Sent from my Transformer Prime TF201 using XDA Premium HD app

To be lazy by law?
Sent from my SGH-T999 using xda app-developers app

google wins:
If you have a Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile and did not request a Subsidy unlock code in the last 90 days.
http://support.t-mobile.com/docs/DOC-1588
assuming you fall into one of those categories
(worked the same way for me with some off contract iph4's with ATT)

[Q] Need help to unlock phone for Military Reserve duty tomorrow to leave country

I'm leaving the country for my Reserve time tomorrow, and need to get my Galaxy S3 unlocked. T-mobile has been running me around and not giving me a code. Can anyone help me to get this unlocked so I can use it OCONUS while I'm gone starting tomorrow morning? I can provide IMEI upon request

As far as I know you either have to get it from tmobile or buy it online. Haven't heard of another way for this phone, sorry. Be safe man!
Sent from my SGH-T999 using xda app-developers app

Buy an unlock code from eBay
Sent from my SGH-T999 using xda premium

Android_Monsters said:
Buy an unlock code from eBay
Sent from my SGH-T999 using xda premium
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I wouldn't pay for it id ask tmobile and tell them you are leaving for military reasons and they should gove it to you.
Sent from my SGH-T999 using Tapatalk 2

elesbb said:
I wouldn't pay for it id ask tmobile and tell them you are leaving for military reasons and they should gove it to you.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
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He said tmobile has been running him around and not giving him the code...at least bother reading the whole post

lazarat said:
He said tmobile has been running him around and not giving him the code...at least bother reading the whole post
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I highly doubt that if he really told T-Mobile he was leaving the Country they would not give him an unlock code, that's Verizon level BS, not T-Mo

z0phi3l said:
I highly doubt that if he really told T-Mobile he was leaving the Country they would not give him an unlock code, that's Verizon level BS, not T-Mo
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Click to collapse
Verizon phones aren't locked.
Sent from my SGH-T999 using xda premium

Dont listen to people talking about "tricks" or "just say you wanna cancel."
Just call in, talk to customer care. If you feel you are getting the runaround, then ask why you cannot get the code and then speak with a manager. Not because a manager has more power to do what a care agent cant (trust me, they don't in this case)....but a manager may be able to understand you better if there seems to be a breakdown in communication between you and the customer service agent.
Not to mention that if you have filed for the unlock code before, the offline team that process the code should have told you why they cannot give you the code. If they gave you a wrong code, it is possible that the imei number inputted was wrong and needs to be resubmitted. Make sure they use the imei directly off the device and not off the systems.
So long as it has been 40 days since you activated your account, and you bought the phone from a TMobile sales channel (not on ebay or anything) than you should have no problem having the unlock request sent in. It may take a couple days for the code to come to you, though. It comes by email.
If you are traveling out of the country, than get the international customer care number. You can call in to customer care using this number, and call from anywhere in the world and will not be charged anything to talk to customer care.
There are some restrictions, of course. You have to be current on your bill is a big one.
This is all general information. They should be able to tell you all this or anything else needed if you call in. They should be open in a little under 3 hours.

Please read forum rules before posting
Questions go in Q&A
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phoenixbennu said:
Dont listen to people talking about "tricks" or "just say you wanna cancel."
Click to expand...
Click to collapse
These tricks do work though.
The retention department are the senior csr and know all the stuff already. You don't need to say you want to cancel, just tell them you situation. They'll most likely help you better.
I assume the csr have been pretty bad lately, hearing all these unhelpful examples. They probably hired a lot of new people recently.
Sent from my SGH-T999 using xda app-developers app

Called a while ago, like two days after getting my phone and explained my reason (it's for when I'm out of the country). Had no problem and the guy took my IMEI, sent it off to Sammy, and I got an e-mail a few days later with my devices code.
If you can't get any luck through 611, try going to Google+ and ask T-Mobile on there to help. The employees behind the account often are helpful!

I am in the same exact boat. I am already over seas and stuck with no support from tmobile because I haven't had my phone long enough. I can't find anyone who has manually unlocked the t mobile version. Samsung won't help either because they say they can't verify phone ownership and tboblie will not contact samsung. Tmobile says they get the codes from Samsung and Samsung said they won't until tmobile says it's ok

ok i figured it out , kinda . since i havent had my phone for the 40 days t mobile wont send me my unlock code. Being i am overseas and want to use the phone and not buy a new one i was turned onto unlockclient.com paid my $25 and unlocked my phone in 5 min... yes it was that easy and thankfully the tmobile gs3 is a pina (sp) band because i am using a 1700 band and still get 4g

Ebay has the code for $8.

DragerSpins said:
I'm leaving the country for my Reserve time tomorrow, and need to get my Galaxy S3 unlocked. T-mobile has been running me around and not giving me a code. Can anyone help me to get this unlocked so I can use it OCONUS while I'm gone starting tomorrow morning? I can provide IMEI upon request
Click to expand...
Click to collapse
Just call 611 tell the your situation and they will ask you some info and in a day or so you will be emailed you code. You have to have been on tmobile for about three months. They are cool about that and never given a hard time to myself or others I know that had done so.
This is one area where tmo excellent.
Sent from my SGH-T999 using xda premium

Quesion: how do I sim unlock this SGH T999 for free?

How do I sim unlock this phone for free? I can't call tmobile because I am doing prepaid. So is there any other way to do it? Or a cheap way to do it, under 5 bucks and not use PayPal.
Sent from my SGH-T999 using Tapatalk 2

Nope, you are SOL

well thats disappointing.

you can purchase an unlock code on ebay Im told for under 10 bucks. Not sure about paypal alternatives though.

thank you.

jerseykat1 said:
thank you.
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I can get it unlocked for about $5.

You can get it unlocked by T-Mobile for free.
For customers with a Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
http://support.t-mobile.com/docs/DOC-1588

jerseykat1 said:
How do I sim unlock this phone for free? I can't call tmobile because I am doing prepaid. So is there any other way to do it? Or a cheap way to do it, under 5 bucks and not use PayPal.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I just purchased 2 gs3's from Tmobile at retail price. Whatever you do, do not use cell-unlock-.com which is what Ive tried and which was advertised on this forum. They said they would do it for under $5 but they were so slow and at the end of me waiting 2 days, they did not deliver. After paying they said someone will email me with the code within 24 hours. After about 15 hours I received an email saying they could not retrieve the code automatically and would have to do it manually and they would get back to me within another 24 hours(personally I think they were just buying themselves another 24 hours because they suck). Well another 15 hours went by and finally I get an email from paypal with a refund lmao. They didn't even have the decency to email me an explanation. But atleast they gave my money back. Worst experience ever!
Anyway, I never had an account with tmobile. I called them up and asked for them to submit an unlock code request for the two phones. I faxed in a copy of the receipts and by the next day I had the codes in my email.
Let me ask you, you said you were going to use a prepaid plan, why not use simple mobile which runs on tmobiles towers. Just pop in sim and voila, you're good to go without unlocking. Thats what I did.....I went through all that trouble and did not need to unlock lol. But atleast I have the codes in case I want to switch carriers, but just saying if this is holding you up then hook up with simple mobile. Just my opinion, good luck.

Simple Mobile throttles or disconnects your data after u use 3gb of data or more... I have already tried them crooks. But I want to sim unlock a few phones that were purchased used. So calling tmo is not really an option for me. I did one already using cellunlocker but they are pricey at 24 bucks.
Sent from my SGH-T999 using Tapatalk 2

jerseykat1 said:
Simple Mobile throttles or disconnects your data after u use 3gb of data or more... I have already tried them crooks. But I want to sim unlock a few phones that were purchased used. So calling tmo is not really an option for me. I did one already using cellunlocker but they are pricey at 24 bucks.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Oh yeah, you were the one in my other post that didn't like simple mobile. Yo cellunlocker charged me $5.99......but yea they suck. In the other post, you mentioned tmobile prepaid for $70. Is that with tax included or no? Also what other plans are good as far as mvno?

TheKid1 said:
Oh yeah, you were the one in my other post that didn't like simple mobile. Yo cellunlocker charged me $5.99......but yea they suck. In the other post, you mentioned tmobile prepaid for $70. Is that with tax included or no? Also what other plans are good as far as mvno?
Click to expand...
Click to collapse
It's 70 total. I tried straight talk on att sim, for a few weeks but att data speeds on hspa + are not so good (compared to tmo) and I found it to be unreliable especially in NYC. As for throttling on straight talk. I don't know if that's an issue, I didn't get that far, but i have read that they do and I have read that they don't... Soooo, give them a try, only down side is that the Sims for straight talk is only available online.
Sent from my SGH-T999 using Tapatalk 2

I have used galaxy unlock tools from the play store it's free and has a option for galaxy s3 you have to be rooted for it to work give it a try.
Sent From My Galaxy S3 Boricua 100%

razielpr said:
I have used galaxy unlock tools from the play store it's free and has a option for galaxy s3 you have to be rooted for it to work give it a try.
Sent From My Galaxy S3 Boricua 100%
Click to expand...
Click to collapse
The one that I see says that it doesn't work on US version galaxy s3 right in the description.
Sent from my SGH-T999 using Tapatalk 2

Note 2 no contract price from at&t

Has anyone bought a note 2 with no contract pricing from at&t before? If i was to buy one outright would they provide me with the sim unlock code so i can use it abroad since i travel alot? I dont want to use my upgrade just yet and my employer is willing to buy the phone for my use. I just want to make sure at&t will provide the unlock code since im paying full retail pricing. Has anyone experienced this before?

I don't think you're going to run into any issues paying full price, just keep asking until someone says yes.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

climo said:
Has anyone bought a note 2 with no contract pricing from at&t before? If i was to buy one outright would they provide me with the sim unlock code so i can use it abroad since i travel alot? I dont want to use my upgrade just yet and my employer is willing to buy the phone for my use. I just want to make sure at&t will provide the unlock code since im paying full retail pricing. Has anyone experienced this before?
Click to expand...
Click to collapse
Have you called them and asked them?

Yes they will give u the unlock code as long as the phone isn't blacklisted. But if I'm not mistaken didn't they just banned phone unlocking? If so u might want to consider other options

You can flash one of the modems that works with the service menu unlocking method.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Thanks guys i will ask in person and call their customer service and see what they say. Worst case i should be able to unlock it with the help of devs here on xda or buy a code online if they still allow it. I was hoping for a factory unlock though.

climo said:
Has anyone bought a note 2 with no contract pricing from at&t before? If i was to buy one outright would they provide me with the sim unlock code so i can use it abroad since i travel alot? I dont want to use my upgrade just yet and my employer is willing to buy the phone for my use. I just want to make sure at&t will provide the unlock code since im paying full retail pricing. Has anyone experienced this before?
Click to expand...
Click to collapse
I've purchased my last 4 phones at the no contract price and have not had any issue's with obtaining the unlock code. Various methods can be used, but I just jump a on chat session and request the code, each time has been less than 5-10 min.

By chat session do you mean irc or something else?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

climo said:
Thanks guys i will ask in person and call their customer service and see what they say. Worst case i should be able to unlock it with the help of devs here on xda or buy a code online if they still allow it. I was hoping for a factory unlock though.
Click to expand...
Click to collapse
You shouldn't have not one problem! Because the phone is not on any contact with them. Buying it full price!!:thumbup:
Example:
After someone upgrades there line get's a new phone, the old phone can b unlocked because it's out of contract.
But if you should run into anything, here's a link that I used to unlock mine and a few of my friends phones!
http://forum.xda-developers.com/showthread.php?t=2014982
Just my 2¢
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2