Develop Bugs

Using T-Mo SGH-T989 on Mobilicity in Canada, a few questions..

I wonder if anybody is using this phone in Mobi here in Canada, a friend of mine got one and the first thing we noticed was that it takes FOREVER to pick the signal, even u do a manual search is painfully slow to stick to Mobi's network, also the Wifi spot is locked, and so we wonder if anybody knows a way to work around these issues without rooting (at the moment !!!).
Thanks for any input!
Btw, the phone is great, thin, light, no way that crappy mapple mockup will be even close, I mean, it does even come with Si....I mean Voice command, which works amazing!

I don't think there's another radio out yet so, i think the radio searching issue you're having isn't fixable?
I haven't heard anyone complain about the signal search so maybe it's your area or something with your particular phone. Try setting it to WCDMA preferred/only. Also, call into Wind and ask for a network reset.
Also, it seems like the wifi-spot is locked down by the t-mobile ROM. I doubt there's any fix for that other than rooting and installing a non-crippled ROM. I stand to be corrected though as I have yet to get mine in.

I know on mine when I do a Factory Reset it does take a minute or two to find the Mobilicity signal, but then it locks on, and is fine when I restart the phone. No work around for the Wifi Tethering unless you root and freeze the Tethering Manager. Sorry.

it works, i'm using it on Wind as you can see
just set the phone to look for WCDMA only as mentioned above, and it will bypass scanning the Rogers, Bell, Telus signal
so you get the Wind and Mobi towers to show up quickly that way

Funny you have the same problem as couple of other guys here (including me):
http://www.howardforums.com/showthr...-S2x-unlocked-Wont-find-network-automatically
My response remains the same:
It's definitely a problem with Mobilicity not your phone. It happens to me too when I boot up the phone it says "No Service" even though I previously registered with Mobilicity network and phone setting is set to register automatically. Don't worry. Boot up the phone, do nothing and wait for 2-3 minutes and see what happens. I usually have to wait 1 minute or so for the phone to auto-register to Mobilicity, not instant.
Also, in your mobile settings, set it to "WCDMA only" instead of the default "GSM / WCDMA auto" because Mobilicity uses WCDMA bands only. It may speed some things up.
Also, if you want to speed things up even more, go to your dialer, dial *#*#2263#*#*, select "WCDMA Band Preference", and then select "WCDMA 1700" so that the phone looks by default in the 1700 band (the band the Mobilicity uses exclusively).
---------- Post added at 09:36 PM ---------- Previous post was at 09:34 PM ----------
goonx said:
I don't think there's another radio out yet so, i think the radio searching issue you're having isn't fixable?
I haven't heard anyone complain about the signal search so maybe it's your area or something with your particular phone. Try setting it to WCDMA preferred/only. Also, call into Wind and ask for a network reset.
Also, it seems like the wifi-spot is locked down by the t-mobile ROM. I doubt there's any fix for that other than rooting and installing a non-crippled ROM. I stand to be corrected though as I have yet to get mine in.
Click to expand...
Click to collapse
This is not true.
You can root your phone, use Titanium Backup (paid version) to freeze the system app called "Tethering Manager", after that you can do wifi-hotspot with no problem. T-Mobile uses that software to block this feature.

513263337 said:
It's definitely a problem with Mobilicity not your phone. It happens to me too when I boot up the phone it says "No Service" even though I previously registered with Mobilicity network and phone setting is set to register automatically. Don't worry. Boot up the phone, do nothing and wait for 2-3 minutes and see what happens. I usually have to wait 1 minute or so for the phone to auto-register to Mobilicity, not instant..
Click to expand...
Click to collapse
this is interesting
in WIND i do not have that problem
i power on the phone and it automatically picks up the WIND tower by itself during boot time
so by the time you see the lock screen, it already says WIND Home

AllGamer said:
this is interesting
in WIND i do not have that problem
i power on the phone and it automatically picks up the WIND tower by itself during boot time
so by the time you see the lock screen, it already says WIND Home
Click to expand...
Click to collapse
In the (Howard Forum) thread that I linked to, a lot of people are having this problem with registering this phone with Mobilicity. And I can personally vouch for it that every time phone boots up it takes an additional 2 minutes before you see Mobilicity.

Thx guys, so I was rt about switching the AWS setting, still it bothers me, in any case and in regards to the Wifi hotspot, what about after installing a ROM, does it stay locked or the app becomes the standard manager for the Wifi hotspot?, I wish I could rewrite the app on the stock ROM but I don't really know how to get into that...

fenrry said:
Thx guys, so I was rt about switching the AWS setting, still it bothers me, in any case and in regards to the Wifi hotspot, what about after installing a ROM, does it stay locked or the app becomes the standard manager for the Wifi hotspot?, I wish I could rewrite the app on the stock ROM but I don't really know how to get into that...
Click to expand...
Click to collapse
My SGS2x works fine with Mobilicity, been using it with them since the 30th.
wifi tethering worked from day 1 using the stock telus install. I'm now using several custom ROMs, and overall I'm really happy with the phone on mobilicity. their 3g internet leaves lots to be desired though, perhaps it will improve, but it is an unlimited carrier.

513263337 said:
This is not true.
You can root your phone, use Titanium Backup (paid version) to freeze the system app called "Tethering Manager", after that you can do wifi-hotspot with no problem. T-Mobile uses that software to block this feature.
Click to expand...
Click to collapse
He was asking for a non-root solution.....Glad there's another way out there using root. But I think if you root the phone, you mind as well throw another ROM on there. Removes all the bloatware as well.
fenrry said:
Thx guys, so I was rt about switching the AWS setting, still it bothers me, in any case and in regards to the Wifi hotspot, what about after installing a ROM, does it stay locked or the app becomes the standard manager for the Wifi hotspot?, I wish I could rewrite the app on the stock ROM but I don't really know how to get into that...
Click to expand...
Click to collapse
There's a stripped down version of the stock ROM. Never tried it but maybe that will work. You should just use one of those custom roms if you're going to root it. They have tweaks and other whatnots that improve your phone's performance. Once you go custom, you don't want to go back to stock.
Liquid5n0w said:
My SGS2x works fine with Mobilicity, been using it with them since the 30th.
wifi tethering worked from day 1 using the stock telus install. I'm now using several custom ROMs, and overall I'm really happy with the phone on mobilicity. their 3g internet leaves lots to be desired though, perhaps it will improve, but it is an unlimited carrier.
Click to expand...
Click to collapse
Agreed, it's been brutal. Hopefully they can get a few more cell towers up.

goonx said:
Agreed, it's been brutal. Hopefully they can get a few more cell towers up.
Click to expand...
Click to collapse
The issue isn't cell towers, the issue is back end internet, after the IP transmission gets through their cell network to whatever centre they use, the internet connection to that that all of Toronto shares it ****ty and can't keep up. It's not a single overloaded tower that's the issue, as you can see by doing constant speed tests while roaming around.
Backend internet connections are expensive, especially the bandwidth on them. Small carrier can't afford to keep up to it's unlimited bandwidth demands.

Liquid5n0w said:
My SGS2x works fine with Mobilicity, been using it with them since the 30th. Wifi tethering worked from day 1 using the stock Telus install. I'm now using several custom ROMs, and overall I'm really happy with the phone on Mobilicity. their 3g internet leaves lots to be desired though, perhaps it will improve, but it is an unlimited carrier.
Click to expand...
Click to collapse
Well, this is not rooted yet so that's a huge difference since ur phone will for sure include modifications to the radio, in all (I just figured it) is about Samsung, I have a N8 and a NS, compared the 2 with the SMGS2 (T989) and there is a thing in common between the NS and the T989, getting signal from cold boot or out of dead spots is a pain, my N8 picks the signal almost immediately, on the NS running stock it takes a good 2 to 3 mins (or more if out of cold boot) to get signal but the NS running MIUI makes things faster, I presume and since the stock SMGS2 takes a long time (like the NS) the same will happen when u run the phone with a modded ROM, it will pick signal faster.
So I guess it's all about rooting

Liquid5n0w said:
The issue isn't cell towers, the issue is back end internet, after the IP transmission gets through their cell network to whatever centre they use, the internet connection to that that all of Toronto shares it ****ty and can't keep up. It's not a single overloaded tower that's the issue, as you can see by doing constant speed tests while roaming around.
Backend internet connections are expensive, especially the bandwidth on them. Small carrier can't afford to keep up to it's unlimited bandwidth demands.
Click to expand...
Click to collapse
I agree with the backend connection. But I think it's a bit of both. Some areas don't have as many cell towers as others. (in my area, i only have two) So I have a feeling it's both rather than just the backend.
Hopefully, they have a good new subs-to-upgrade interval so the speeds will get better.

well, regarding the nexus S
a lot of people in WIND also complains that it always stays in "emergency mode calls only, blah blah blah" basically unable to attach itself to the network.
i seldomly get that on my Nexus S, but that's probably because it's customized
but on the T989, i don't have that problem even in stock
so that's actually very nice
fenrry said:
Well, this is not rooted yet so that's a huge difference since ur phone will for sure include modifications to the radio, in all (I just figured it) is about Samsung, I have a N8 and a NS, compared the 2 with the SMGS2 (T989) and there is a thing in common between the NS and the T989, getting signal from cold boot or out of dead spots is a pain, my N8 picks the signal almost immediately, on the NS running stock it takes a good 2 to 3 mins (or more if out of cold boot) to get signal but the NS running MIUI makes things faster, I presume and since the stock SMGS2 takes a long time (like the NS) the same will happen when u run the phone with a modded ROM, it will pick signal faster.
So I guess it's all about rooting
Click to expand...
Click to collapse

AllGamer said:
well, regarding the nexus S
a lot of people in WIND also complains that it always stays in "emergency mode calls only, blah blah blah" basically unable to attach itself to the network.
i seldomly get that on my Nexus S, but that's probably because it's customized
but on the T989, i don't have that problem even in stock
so that's actually very nice
Click to expand...
Click to collapse
That reinforce my statement, is not really the network but mostly the way Samsung works the radios on their phones on the 1700 Mhz freq or at least for us, don't know in the US.
My NS running stock is a pain, modded works nicely, takes a bit longer than my Nokia but gets the network faster than running stock Android, I bet the same happens with the T989.

I am currently on Mobilicity in Vancouver with a crappy cheap phone and it has a hell of a time getting reception on the network. I live in East Van near victoria and I get reception in only 1 room in my place. I am planning on getting the Telus GS2X in a couple of weeks. Would this help my problem? Can anyone who lives in Vancouver and has the GS2X comment on his/her reception in east van?
Thanks alot.

New_here said:
I am currently on Mobilicity in Vancouver with a crappy cheap phone and it has a hell of a time getting reception on the network. I live in East Van near victoria and I get reception in only 1 room in my place. I am planning on getting the Telus GS2X in a couple of weeks. Would this help my problem? Can anyone who lives in Vancouver and has the GS2X comment on his/her reception in east van?
Thanks alot.
Click to expand...
Click to collapse
a new phone might not help if the tower is physically too far from your location
however a good phone with good reception could improve your problem
the only way to find out is to try the phone in your house and see if it works for you

Does anyone know the best place to buy this phone and have it shipped to usa. I know tmobile sells the phone but if I use a tmobile branded android phone they up the cost of my service.

If u want the phone not branded to T-Mo then u'll have to get the Telus version sine it comes with no T-Mo stuff, I don't know of this model to be able factory unlocked
On the other hand I have a couple of new questions:
1> Is there a way to fix/access the MMS?, on Mobi I'm getting errors when receiving MMS, the pixs come all blurry.
2> Any way to enable the Wifi Tethering?, using the T-Mo model is just impossible unless u have the T-Mo sim which is not the case and I haven't seen any of the existing ROM's addressing the issue (sorry if I missed the part, so pls let me know if it's fixed )
Thx

1) check the apn settings and match it to the mobilicity ones. Head over to hofo and there's a thread about it
2) you need to root your phone &, put a custom rom on it. There's another way of disabling a process but I suggest the former
Sent from my SGH-T989

Network Selection Issue (T-Mobile)

Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret

Stretlow said:
Hi,
For 12 months i've been fighting with T-Mobile UK, insisting that theres an issue with their network and poor web speeds with their inept customer service team continuing to blame the handset (even though Ive had two handsets and tested my sim card in others).
Anyway yesterday I finally cracked it, its to do with T-Mobile sharing with Orange.
When I set the network to automatic, most of time it reverts to "T-Mobile Orange" on this I get les than 0.5 meg download speeds however if I manually change it to just the "t-mobile" network I get 4 meg which is what it should be.
The problem is however my Nexus reverts back to Automatic randomly which puts me on Oranges' poor network.
T-Mobile are refusing to help and are insiting I just need to manually select the network despite me saying my phone reverts
My question is, how can I ensure that my nexus only uses the t-mobile network and doesnt revert back to auto?
Thanks in advance for the help.
Stret
Click to expand...
Click to collapse
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk

If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium

GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.

It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium

GR36 said:
It is far from complete. I do apologise if it'd complete in your area. Didn't take that into account. Buts not complete yet. Last time they showed me a display its was like Swiss cheese below humberside
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Can only go from what I was told by T-Mobile (who provide my work phone) who warned of network disruption in December while the final parts of the 3G network were merged.

Puzzlegirl said:
I'm sorry I can't help you, but this is interesting. My GNex *never* switches onto T-Mobile Orange unless I force it manually. I had come to think that the Automatic function just doesn't work as my phone is happy to sit there with a totally lost signal. I've found T-Mobile's customer service a million times better than O2, but they're all inept really and if they can't troubleshoot from a list of problems they are incapable of using their brains. Hope you get it sorted out.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
It changes as soon as I move
GR36 said:
If you are on tmo-orange signal then you are only on 2g.
The better option would be to change the signal to 3g only. This will stay on tmobile. I have been in T-Mobile for years and have never had a problem with internet speeds. However bare in mind that you will be throttled if you use a lot on the web and walk package
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
How do I change it to 3g only, this would obviously solve it
David Horn said:
Wrong.
The 3G merger is complete. To be honest, I've only ever noticed appalling download speeds when roaming onto Orange once, but as you say reverting to normal T-Mobile fixes it.
I have mine set to stay on T-Mobile-Orange permanently and it never loses the setting, so it is possible to do.
Click to expand...
Click to collapse
I was told by a customer service agent just last night that i will be on 2g with Orange, maybe it is area specific.
Thanks for the responces though chaps

[Q] Data service iffy on LTE - phone or Straight Talk issue

Hi,
I've been having data issues with my HTC ONE M8 on Straight Talk for the past couple of weeks. the data service for some reasons got really iffy. before everything was absolutely fine. now sometimes I cannot access data at all, sometimes something is working and something doesn't.
when the data doesn't work:
- most of websites are not reachable
- google.com seems to work normally
- google maps might work; sometimes very slow, sometimes not working at all
- ookla speedtest won't start, but if I set a fixed server it might work
- facebook.com might work in the browser but the app doesn't work
- refreshing the page seems to help
on WI-FI I have absolutely no problem. everything works fine.
phone and txt messages work without problems.
on 3G (HSDPA) everything seems to work fine. I see problems when on LTE.
anybody has the similar issues?? any suggestions?
many thank!!

I am having the exact same issue! So frustrating, I don't want to use 3g if we should be on "Full speed 4G LTE for up to 3GB"!
tried so many different APN's, no luck can't get over 2.5mbps with any of them

I would be happy with anything that works right now. the service is just NOT WORKING. I am paying for a service that doesn't work and that's not acceptable.
I opened a case with the help desk; useless. I was talking to people who don't understand the basic concepts of networking. made me add a proxy to the APN; no difference at all.
then I put a complain on Twitter and got some other people "helping" via email. at least they asked for the address of where I am always having problems; hopefully, they check out the service at the antenna. I think it's not a BTS (antenna) issue but something related to their proxy, firewall or network gateway since google.com works without problems!
I talked to a friend of mine who has StraightTalk as well and he said that he had the same issue last year!

I had the exact same issue with Net10 it is so annoying and unacceptable =(

Have you tried calling straight talk a call

U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.

SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.

xmkgenzo said:
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
Click to expand...
Click to collapse
Hmmm Idk but anything's worth a try what settings do u have it on already?

if I put it on GSM/WCDMA (so no LTE) data works fine in 3G.
and if I do a speed test in 3G it gets about 5Mbps in download vs 1, 2 or 3 Mbps when LTE works (ZERO otherwise)

The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.

SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
tried and on pure LTE it simply doesn't work. the only way is to set GSM/WCDMA and it goes at 3G speeds but at least it works.
the funny part is that Google.com always works, whatsapp works, googleplay works. so it seems a problem with throttling or filtering to me.

spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
yes. completely incompetent. asked for a supervisor; no way to speak to one.
I posted on Twitter and ST got back to me asking to send them an email. I did. 10 different people sending me emails with conflicting actions.
insanely frustrating.

spinninbsod said:
Have you tried calling straight talk a call
Click to expand...
Click to collapse
bushpilotwannabe said:
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
Click to expand...
Click to collapse
I have ST on AT&T.
a friend of mine with iPhone 6 down in Newport has no problems. he sent me screenshots of speed test at 15Mbps.
I really wonder if it's some radio firmware issue...

Ironically, I ran into something very like this too recently....I was on an at&t straighttalk sim...lte had been OK prior to me updating to 4.4.4. It was never spectacular, but it was, at least, lte speeds. After the update I noticed it had become really sketchy...just as described, pretty much; even when mine worked it was trash. 3g was much better and totally stable. I thought it might be the update, but long story short, it wasn't. I inserted a friend's sim from tmobile and got full lte with no issues.
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Anyways, it's only $7 with free overnight shipping, so that's something easy to try. This wouldn't be the first time a new sim fixed all sorts of weird data problems with straighttalk either. I've been on with them for several years now and this is probably my 4-5th sim I've had to get for various reasons.
So, anyways, your mileage may vary but that fixed it for me. Hope it helps.

gokun said:
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Click to expand...
Click to collapse
it seems ST on T-mobile is not having the same issues as ST on AT&T. the problem is that T-mobile coverage is not so good in my area.
I tried my phone in a different location (400 miles away) and had the same issues.

I've done some more testing.
it is really weird that Google.com works flawless while any other site seems not to work.
activating "save data usage" in Chrome seems to help. however it doesn't solve the problem. sometimes pages needs to be reloaded a few times.
even when LTE works, the OOKLA speed test gives me 2Mbps in dowload and 5-6Mbps in upload. so no matter what, I am better off with 3G.

I found an interesting thread here on XDA. I am not rooted at the moment and can't try.
<<
If you are rooted there is simple FIX, simple disable FD8 (Fast dormacy 8)
ro.ril.enable.r8fd=1
ro.ril.enable.pre_r8fd=1
Change both to =0 and issue will be fixed.
If your not rooted only fix is to keep HotSpot enabled than data connection wont break.
>>
I tried the hotspot trick but it doesn't work for me

Sorry to bump an old thread, but I just wanted to give a brief update. My LTE issues with Straight Talk went unresolved for about 6 weeks despite multiple conversations with customer service. I experienced this in Raleigh, NC, Greensboro, NC, and Virginia Beach, VA. Then for Thanksgiving, I went to New York City and New Jersey (the part just outside of Philly), where all data connections were unreliable. Yes, that means 2G, 3G, HSPA, and LTE were all spotty at best the entire time.
I ran out of patience after that, and since my billing cycle was ending on 12/4, I switched to Cricket when I got home. As soon as I popped in the Cricket sim card, everything started working flawlessly again. Cricket does limit you to 8 mbps down, but that's good enough for my purposes. The issue, if it's still going on, is with Straight Talk and not the phone.

Lollipop Fixed the Issue on my HTC M8
Hey all,
I've been following this thread as I too had issues with LTE on my HTC M8 using StraightTalk. When I first got my phone, it worked perfectly with LTE on ST. Then I ran the OS update that was released sometime near November. That's when I noticed the problems. I could run a search on Google but any webpage I would try to connect to would not load. The phone would hang and eventually time out. Your instructions to turn off LTE was great help. Pages load perfectly provided LTE is not used. I was getting really frustrated and you kept me from throwing my phone at a wall. Thanks for that.
So that brings me to this post. I updated my phone to Lollipop this morning. Thought I'd give turning LTE back on and bam.... works perfectly. I've been testing it all morning and so far, all pages load really fast. I will keep an eye on it for a while and post any updates but thought I pay it back a bit with the good news since you guys helped me.
Thanks again.
AC

thank you for sharing!!
trying to upgrade to Lollipop. unfortunately I am having an issue with the recovery (flashed from TWRP to a stock that doesn't work with the OTA and can't flash any other recovery -not sure what's wrong).
when I solve this issue and able to upgrade to Lollipop I will share my LTE test results

LTE on T-Mobile not working AT&T working

So I got my pixel xl from Google today. It works but I am on T-Mobile and it will not connect to LTE band 4 or 12 which are in my area. I have an ATT SIM for my work which I popped in and it works fine. That said without driving around Atlanta to try to find B2 I cannot tell if it is T-Mobile or the phone. Is anyone else on T-Mobile getting LTE connection at all?
So news today I can connect to LTE. Yesterday when I got the SIM in using *#*#4636#*#* I would get zero reception forcing LTE only. The phone would only connect to UMTS/HSPAP. Today after several restarts and calling T-Mobile and Google support it is now working. Here is what I did.
First Google is saying the update is supposed to affect LTE connecting issues.
Second make sure your SIM is properly registered with your provider. They should elevate the issue to higher tech support to have them look into it. This takes up to 24 hours.
Third go to your dialer do the *#*4636#*#*, go to phone info and change the preferred network type to LTE/UMTS or LTE/WCDMA (I haven't seen a difference between them). (This info is in other threads) Then restart your phone.
The problem seems to be how the phone determines what bands the network provider uses. It defaults to CDMA as the voice connection. For me this meant the phone was always connecting to UMTS only. It seems the firmware has some kind of default setting when it senses an error out the gate. The APN settings and preferred network settings needed to be updated and the phone restarted for it all to work. I now connect to band 4 LTE in my area. I hope this helps others.

I am also getting slow data speeds on my pixel XL connected to t mobile

My XL seems to get pretty consistent LTE service and good speed on T-Mobile.

LTE in Chicago working well.
Sent from my Pixel XL using Tapatalk

LTE in minnesota working fine.
Sent from my Pixel XL using Tapatalk

Google "Pixel LTE band 4 issue"

Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.

I'm in Oklahoma on t mobile getting slow connection compared to my friends. They each have a galaxy s6 edge and get between 70-80 MBs down sitting right next to me. I'm getting 14 MBs down. I just left sprint today for slow connection. Hoping to find a way to get this resolved ASAP.

mnguyen127 said:
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
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I only experience the issue in downtown Toronto area and I contacted my carrier, Telus, in Canada. They confirmed that network signal in such area is mainly LTE band 4...

Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.

micah_675 said:
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
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Click to collapse
Which means replacement is on its way?

Not yet I'll update the thread when I get word.

I hope that result you issue, theres a lot of people with problems with LTE band 4 around the world
https://productforums.google.com/forum/#!msg/phone-by-google/OxkJ1Sn6i5c/E_2n5dFTBgAJ
micah_675 said:
Not yet I'll update the thread when I get word.
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Click to collapse

Have you tried swapping SIM cards?
I pulled the sim out of another working TMO iPhone6s and my PIXEL got LTE right away.

Have an update and updated the main post.

micah_675 said:
Have an update and updated the main post.
Click to expand...
Click to collapse
Thanks. I changed mine to LTE/WCDMA. Will know how it goes next week.

All seems to be working on my end.

I was having delays in mms being sent. I was using the default APN. About a week ago I changed the APN to the one recommended by T-Mobile. Mms sends instantly now just about. I don't think it's effected much on LTE but I didn't have problems before. Make sure your on the proper APN

I sure hope there isnt a recall..My XL hasnt even shipped yet and im on Tmo

I spoke with a t-mobile rep yesterday who helped me get my issue resolved. My main apn was set up incorrectly. Now I am connected to LTE and not just hspa+. I get generally good speeds most everywhere and I have tower right by my house that must go fairly unused.

AT&T tech support said my OP7T not LTE Compatible

It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...

AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.

Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
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I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.

KLit75 said:
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
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Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.

Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
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You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.

KLit75 said:
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
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Yes Verizon. I have heard hear many times on this site, that phones are blocked from wifi calling by the IMEI, I or they could be wrong.
Vowifi works on the unlocked Pixel, but are they going to butt heads with Google? Volte works fine, I got a network extender, and I can use google voice to make calls over wifi if I really need to.
If vowifi is a must, get an approved phone, that is all you can do.

Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Click to expand...
Click to collapse
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol

redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
Click to expand...
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Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.

redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
Click to expand...
Click to collapse
I agree, ATT was the most horrible experience I ever had. Tracfone may have even had a better customer support.
Verizon CDMA service may be antiquated, but their customer service and tech support is 2nd to none.

KLit75 said:
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
Click to expand...
Click to collapse
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.

redemptionx11 said:
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
Click to expand...
Click to collapse
If I told you the whole story, which started on Friday morning and in the end involved 7 AT&T employees, 6 on the phone and 1 in the store, it'd probably be removed because it's spam. Too long of a story.
But in the end it didn't get to connect to mobile data..at least not consistently. I took it to the store. The guy removed the Sim reset it, turned it off and boom! - LTE, calls and texts. His theory was it takes a little while for it to unlock and get set so when I tried it the other night it wasn't working.
I was happy because it literally took 5 minutes. I ran some errands and was out for like another 2 hours. Everything was working. Some point between the store and my driveway, the signal was gone. I never got it back. Of course I tried reset, remove Sim, reboot, change apn settings.
I called AT&T... the first woman didn't even know what CDMA and GSM was. I politely got her to transfer me to the guy who 'knows his stuff'. He got it to make calls again, but in the end concluded this device can't work on this network. I didn't wanna argue anymore. He had a BS answer for everything including 'If it doesn't work, why DID it work just a half hour ago?'
He said I could try getting a new sim. They have no idea. My son's sim won't work on this phone but pop it in my old phone and it works. And my sim works in his phone. It's not the sim. I know it.

KLit75 said:
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
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Click to collapse
That's strange as they both litterly have the same bands besides 71 that 1907 has

This is att bands and oneplus bands

If u haven't tryed I would recommend using the failed to go to your settings and toggle around there all bit make sure it's set for north america

rob420p said:
That's strange as they both litterly have the same bands besides 71 that 1907 has
Click to expand...
Click to collapse
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.

KLit75 said:
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
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Click to collapse
That is strange and pethetic the att peaple.dont know what they are doing.if I have time later I'll try to research she if anything comes out

rob420p said:
This is att bands and oneplus bands
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Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks

KLit75 said:
Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
Click to expand...
Click to collapse
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.

Lost Dog said:
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
Click to expand...
Click to collapse
I'll try that. Thanks.
That's what I said but the guy at the store said it's really not a stronger signal at the store. Plus I know I can get LTE at my house and in the store because all our other phones connect, even this one, briefly at the at&t store.
The seller have me a code to input into the dialer but I'm waiting for tomorrow to put it in. It's my day off. If something goes wrong it won't be a huge deal. I will look into what you sent at some point though.

Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Click to expand...
Click to collapse
Your posts are bouncing between VoLTE & VoWiFi.
LTE bands and VoLTE work fine on Verizon's network.
Verizon allows VoWiFi on the OP 8's that they sell. They will not activate VoWiFi on the OP 7 series, the claim is that the phone did not go through their security testing. IIRC VZW doesn't allow VoWiFi on any outside phone.