LTE on T-Mobile not working AT&T working - Google Pixel XL Questions & Answers

So I got my pixel xl from Google today. It works but I am on T-Mobile and it will not connect to LTE band 4 or 12 which are in my area. I have an ATT SIM for my work which I popped in and it works fine. That said without driving around Atlanta to try to find B2 I cannot tell if it is T-Mobile or the phone. Is anyone else on T-Mobile getting LTE connection at all?
So news today I can connect to LTE. Yesterday when I got the SIM in using *#*#4636#*#* I would get zero reception forcing LTE only. The phone would only connect to UMTS/HSPAP. Today after several restarts and calling T-Mobile and Google support it is now working. Here is what I did.
First Google is saying the update is supposed to affect LTE connecting issues.
Second make sure your SIM is properly registered with your provider. They should elevate the issue to higher tech support to have them look into it. This takes up to 24 hours.
Third go to your dialer do the *#*4636#*#*, go to phone info and change the preferred network type to LTE/UMTS or LTE/WCDMA (I haven't seen a difference between them). (This info is in other threads) Then restart your phone.
The problem seems to be how the phone determines what bands the network provider uses. It defaults to CDMA as the voice connection. For me this meant the phone was always connecting to UMTS only. It seems the firmware has some kind of default setting when it senses an error out the gate. The APN settings and preferred network settings needed to be updated and the phone restarted for it all to work. I now connect to band 4 LTE in my area. I hope this helps others.

I am also getting slow data speeds on my pixel XL connected to t mobile

My XL seems to get pretty consistent LTE service and good speed on T-Mobile.

LTE in Chicago working well.
Sent from my Pixel XL using Tapatalk

LTE in minnesota working fine.
Sent from my Pixel XL using Tapatalk

Google "Pixel LTE band 4 issue"

Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.

I'm in Oklahoma on t mobile getting slow connection compared to my friends. They each have a galaxy s6 edge and get between 70-80 MBs down sitting right next to me. I'm getting 14 MBs down. I just left sprint today for slow connection. Hoping to find a way to get this resolved ASAP.

mnguyen127 said:
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
Click to expand...
Click to collapse
I only experience the issue in downtown Toronto area and I contacted my carrier, Telus, in Canada. They confirmed that network signal in such area is mainly LTE band 4...

Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.

micah_675 said:
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
Click to expand...
Click to collapse
Which means replacement is on its way?

Not yet I'll update the thread when I get word.

I hope that result you issue, theres a lot of people with problems with LTE band 4 around the world
https://productforums.google.com/forum/#!msg/phone-by-google/OxkJ1Sn6i5c/E_2n5dFTBgAJ
micah_675 said:
Not yet I'll update the thread when I get word.
Click to expand...
Click to collapse

Have you tried swapping SIM cards?
I pulled the sim out of another working TMO iPhone6s and my PIXEL got LTE right away.

Have an update and updated the main post.

micah_675 said:
Have an update and updated the main post.
Click to expand...
Click to collapse
Thanks. I changed mine to LTE/WCDMA. Will know how it goes next week.

All seems to be working on my end.

I was having delays in mms being sent. I was using the default APN. About a week ago I changed the APN to the one recommended by T-Mobile. Mms sends instantly now just about. I don't think it's effected much on LTE but I didn't have problems before. Make sure your on the proper APN

I sure hope there isnt a recall..My XL hasnt even shipped yet and im on Tmo

I spoke with a t-mobile rep yesterday who helped me get my issue resolved. My main apn was set up incorrectly. Now I am connected to LTE and not just hspa+. I get generally good speeds most everywhere and I have tower right by my house that must go fairly unused.

Related

[q] lumia 900 bell canada lte

Hi Everyone,
I wanted to find out oif any LUMIA 900 users in BELL are able to see LTE.
I bought the LUMIA 900 from ROGERS Friday afternoon and Saturday I paid 16$ to unlock code.
I went to bell and change the SIM card to be LTE supported. (I had a iPhone 3GS)
I successfully unlocked the phone an put the new card in,BUT I RARELY see LTE.
I mostly (95%) see 3G and YES I looked at the BELL LTE Map in their website. Even though I am currently located (work) within the area I never see LTE.
I called BELL Canada and they havent been able to give me much information.
Setting on my phone are:
Active Network: Bell
Data Connection: ON
Data Roaming Option: Roam
Hieghest Connection Speed: 4G
Network Selection: Automatic
APN: pda.bell.ca
User Name : Left empty
PAssword: Left Empty
Proxy Server: Left Empty
Proxy Port: LEft Empty
Any other Lumia Users with Bell Canada???
Your help is much appreciated.
You must call
Hi,
I had a similar problem with my Ipad 4G but i found the solution. You must call bell at *611 and get thru to tech support! Once you are thru tell them that you have an LTE capable phone and get them to add LTE Provisioning to your account. After they do that restart your phone and LTE should work. (It may take a while to connect to the LTE network)
LumiaBell said:
Hi Everyone,
I wanted to find out oif any LUMIA 900 users in BELL are able to see LTE.
I bought the LUMIA 900 from ROGERS Friday afternoon and Saturday I paid 16$ to unlock code.
I went to bell and change the SIM card to be LTE supported. (I had a iPhone 3GS)
I successfully unlocked the phone an put the new card in,BUT I RARELY see LTE.
I mostly (95%) see 3G and YES I looked at the BELL LTE Map in their website. Even though I am currently located (work) within the area I never see LTE.
I called BELL Canada and they havent been able to give me much information.
Setting on my phone are:
Active Network: Bell
Data Connection: ON
Data Roaming Option: Roam
Hieghest Connection Speed: 4G
Network Selection: Automatic
APN: pda.bell.ca
User Name : Left empty
PAssword: Left Empty
Proxy Server: Left Empty
Proxy Port: LEft Empty
Any other Lumia Users with Bell Canada???
Your help is much appreciated.
Click to expand...
Click to collapse
Bell LTE is crap. Alot of areas marked on the coverage map for LTE dont work. Travel around the city and see if it works in other areas. For example, Keele and Steeles area in Toronto (not sure where you are) is LTE and I get my LTE signal there. If you still dont then try the above post.
Similar situation here with Telus sim. I get LTE but much more often phone sticks to 4G. In most cases i see only one bar signal. There however have been places where I get 2 or even 3 bars (woodbine and hwy7) only once I have seen 5 full bars of LTE - in the Weston Rd & HWY7 area.
I haven't called Telus about provisioning, all I did is to swap my SIM for a V3 LTE one.
What website did you use to unlock your Rogers Lumia? Thanks.
KQ17 said:
What website did you use to unlock your Rogers Lumia? Thanks.
Click to expand...
Click to collapse
Cellunlocker.net.
Sent from my DROID2 Global using Tapatalk 2
They weren't able to unlock mine :/
KQ17 said:
They weren't able to unlock mine :/
Click to expand...
Click to collapse
Was yours Rogers too or AT&T?
Similiar situation here. Except I'm using the Titan 2 unlocked on Telus. They share the same networks at Bell from my understanding and same for LTE. I popped in my LTE enabled sim and so far I have yet to see LTE appear on my screen. I live 3 min Yonge/Dundas and work at Yonge/King and have never once seen LTE appear. You'd think being in the heart of the city you'd have LTE 95% of the time but so far nothing.
I tested download speeds and so far best I was able to get from Telus was about 5mb/sec. Not this 21mb/sec that LTE promises. Even on wi-fi at home with the top Rogers high speed plan I only got 9mb/sec.
Did you get the LTE provisioning?
pistol44 said:
Similiar situation here. Except I'm using the Titan 2 unlocked on Telus. They share the same networks at Bell from my understanding and same for LTE. I popped in my LTE enabled sim and so far I have yet to see LTE appear on my screen. I live 3 min Yonge/Dundas and work at Yonge/King and have never once seen LTE appear. You'd think being in the heart of the city you'd have LTE 95% of the time but so far nothing.
I tested download speeds and so far best I was able to get from Telus was about 5mb/sec. Not this 21mb/sec that LTE promises. Even on wi-fi at home with the top Rogers high speed plan I only got 9mb/sec.
Click to expand...
Click to collapse
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
b_man95 said:
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
Click to expand...
Click to collapse
I haven't called them for any provisioning. I get LTE on the Lumia but seldom and almost always 1 bar only. Interestingly the same sim placed in unlocked Sierra Wireless AC754, LTE holds consistently. Still 1 bar, but stays.
Sent from my XT860 using Tapatalk 2
b_man95 said:
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
Click to expand...
Click to collapse
Thanks for the info and I did follow the suggestion. I spoke to Telus support and had a lady guessing all kinds of things for me. Clearly she wasn't familiar with Windows Phones in general. She had me try adding an invalid APN, then turning data on and off. She claimed there was nothing to provision on her end. Eventually I gave up with her and tried a hard reset. But still nothing. I edited my APN last night to isp.telus.com (only added the "i"). No change.
Then by some type of black magic LTE showed up today while I was at work and it stayed on my phone for about 2-3 hours even after I left the office. Well now I'm back at the office and it's on 4G again. Funny how I can be in the same spot where it's LTE one moment then 4G the next.
She probably did something!
pistol44 said:
Thanks for the info and I did follow the suggestion. I spoke to Telus support and had a lady guessing all kinds of things for me. Clearly she wasn't familiar with Windows Phones in general. She had me try adding an invalid APN, then turning data on and off. She claimed there was nothing to provision on her end. Eventually I gave up with her and tried a hard reset. But still nothing. I edited my APN last night to isp.telus.com (only added the "i"). No change.
Then by some type of black magic LTE showed up today while I was at work and it stayed on my phone for about 2-3 hours even after I left the office. Well now I'm back at the office and it's on 4G again. Funny how I can be in the same spot where it's LTE one moment then 4G the next.
Click to expand...
Click to collapse
I would not be surprised if she did something. It usually takes 16 to 25 hours for a provisioning profile to start working. Sometime they do call it something else.
I should also mention since then I've been getting LTE to show up about 75% of the time or more now. Sometimes it goes back to 4G and then I do a soft reset and it goes back to LTE in a few min. Not sure why but that fixes it.

Learnt something about Canadian LTE from a buddy who works for a carrier here

So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
Bell has had the same issue (for a while), I haven't received any calls about it recently but also didn't receive an email about it being resolved but it appears so. Our temporary resolution for it was to just keep it at H+ for the time being
Found where I posted about it here
I'm on fido with a rogers phone and I have never lost LTE
Sent from my SGH-I747M using XDA Premium HD app
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
trendiggity said:
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
Click to expand...
Click to collapse
Off topic: CM10 has awesome battery life with LTE i find
I first read about LTE causing loss of service several months ago. I returned my first SIII because of it and the replacement phone would also loose service randomly. So now if I want to be assured that my phone is working when I really need it to, I have to disable LTE. Seems like more people need to know this since for some people it is important to know that your phone hasn't just decided to go into NO SERVICE mode without warning.
I'm told service providers were, until recently, strongly denying there is any such problem with LTE. It wasn't until the iphone5 came out with the same issue that this became a real problem for customer service.
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Hoshneer said:
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Partagas Series D #4 and montee cristo edmundo.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Mmm, blunt wrap =P
HiKsFiles said:
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
Click to expand...
Click to collapse
That's completely stupid... hopefully you didn't have to pay for the replacement.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Oh, hell dude. You can never go wrong with a PSD 4 one of my absolute favorite Cubans. I haven't had the Montecristo yet but I've heard good things. Good choices man.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Not sure if this is the same issue, but I sometimes receive a "not registered on network" or "sim not registered" when phone switches from LTE to 4G or comes back after being in a no service area.
A tech calls me once a week to track the issue and he told me last week they put out a fix for eastern canada and will soon do the same out west if it works. This is Telus by the way.
If you are running into what I mentioned all you have to do is switch to GSM/HSPA Auto mode under - settings/more settings/mobile network/network mode.
Of course you won't have LTE but its a reliable temp solution if you require consistent service.
MTS LTE
I've heard similar from MTS about their LTE!
My Galaxy S3 works fine on LTE, but my brother's S2 LTE never seems to display LTE on the screen, just says 4G all the time, yet speed test results indicate it really IS LTE! The first 2 weeks, his phone kept dropping to NO SERVICE randomly, but more often than not! We swapped out the LTE SIM on day 2 since the first seemed to be defective. After that, I updated the S2 to the latest release OS which seemed to have remove SOME of the issues.
From what I've heard, the LTE towers need the phone to be quiet on network activity for 20 seconds or so before it will attempt to jump back onto LTE. The S3, being much faster, doesn't seem to have issues flipping around as it needs. I'm told they are deciding which software/firmware to upgrade their towers too which will hopefully happen early 2013!
So I'm wondering if this might be the same issue with other carriers, where the problem is ACTUALLY with the towers and not devices?!
zexco said:
That's completely stupid... hopefully you didn't have to pay for the replacement.
Click to expand...
Click to collapse
Not that stupid as I, like I said, did experience the issue since I got my LTE sim card.
But to answer your question, no I did not have to pay for the new sim card.
I've done the same. I find "4G" fast enough for the most part, so I just leave LTE off for the gain in battery life.
Also in Halifax I might add!
Sent from my SGH-I747M using xda app-developers app

Switched to Straight Talk, using TMO SIM, only get EDGE, can I get better data?

Hey guys, I asked awhile back about switching to ST and I've done it. I finally got data working by using a TMO SIM, but I can only get EDGE, no more, no less. Even in relatively large cities in my area that have TMO towers, I only get EDGE. My question is, is there anything I can do to get better data?
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
That's because you're not using Advanced Calling (VoLTE). On Verizon's network, calls always drop to 1X unless you're using Advanced Calling. In the past, most Verizon phones didn't indicate this. They would continue to show whatever data connection the phone had (3G, 4G) even though the call was being done over 1X. Several recent Verizon devices have been more honest about which networks are actually in use, including the G4.
So, what you're experiencing isn't an issue. It's what should be happening.
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
That's because you're using a Verizon ST SIM, the OP is using a T-Mobile ST SIM. Also, you need to enable Advanced Calling on your account and your phone to use voice and data at the same time over LTE.
To the OP, I have the same problem. When I put my T-Mobile SIM in my VS986 I only get 2G at home, while LTE only works in the older LTE sites that are using band 4 primarily. Most 2G > LTE sites are using band 2, which according to the Verizon spec page this phone supports, but it must not be active as it doesn't work. I've been looking at ways to enable band 2 without any success yet.
To the OP, you added the APN configs for Straight Talk T-Mobile, correct?
Sent from my VS986 using Tapatalk
official.xian said:
Hey guys, I asked awhile back about switching to ST and I've done it. I finally got data working by using a TMO SIM, but I can only get EDGE, no more, no less. Even in relatively large cities in my area that have TMO towers, I only get EDGE. My question is, is there anything I can do to get better data?
Click to expand...
Click to collapse
I just opened a thread asking about VS986 wcdma bands availability. I was reading LG specs and they say this phone has no 3g, just 2g and LTE. Reading in many other web pages they say this phone has all 4 wcdma bands available. Maybe they are software locked?
I think, I made a mistake buying this phone to be used in a GSM network. Have you checked with Verizon/Tmo rep?
photos.by.fako said:
I have Verizon LG G4 on Straight Talk Verizon Towers and everything works great! Not sure what your issue is. Only issue I see is when I make a phone call, it drops to 1x always
Click to expand...
Click to collapse
What are your LTE speeds like? I thought about making the switch but then I read that Verizon limits LTE speeds on ST to 5MBPS...Is that true? As it is my 3g+ speeds end up being faster than that most of the time.
rick09 said:
What are your LTE speeds like? I thought about making the switch but then I read that Verizon limits LTE speeds on ST to 5MBPS...Is that true? As it is my 3g+ speeds end up being faster than that most of the time.
Click to expand...
Click to collapse
I'm getting better than 5Mbps, but definitely shaped/limited bandwidth. If you actually use 10Mbps+ regularly, keep shopping.

LG G4 VS986 on T-Mobile LTE problem

Issue:
Phone will not stay locked on LTE in Global or LTE/UMTS/GSM mode. When in Global or LTE/UMTS/GSM mode and LTE does connect, it's momentarily and when trying to run a speed test or open a webpage, it quickly disconnects and connects to HSDPA. If switched to LTE/CDMA signal locks in great and data speeds are great however voice services are not available. Any thoughts or advice is welcomed. Thanks ahead of time!
Facts:
Phone: VS986
Android Version: 5.1
Build: LMY47D
Soft Version: VS98611A
APN: T-Mobile Fast apn (fast.t-mobile.com)
Strong LTE area
*#*#4636#*#* Not available on LG G4
Radio Swither Not available on LG G4
Rooted
Xposed installed
Gravity Box installed (no change when using smart radio features)
G3 Tweakbox installed but module will not register with Xposed Framework (I know it was along shot)
What band LTE are you connecting to? I found that here on band 2, I will connect at first, but then it switches back to edge. Seems fine in a band 4 LTE area though.
geoff5093 said:
What band LTE are you connecting to? I found that here on band 2, I will connect at first, but then it switches back to edge. Seems fine in a band 4 LTE area though.
Click to expand...
Click to collapse
I'm in the Raleigh NC area. According to LTE Discovery i'm using Band 4. and I also experience the same. A brief connection while in global or LTE/UMTS/GSM mode then it falls back to HSPA.
taifuller said:
I'm in the Raleigh NC area. According to LTE Discovery i'm using Band 4. and I also experience the same. A brief connection while in global or LTE/UMTS/GSM mode then it falls back to HSPA.
Click to expand...
Click to collapse
I haven't found LTE Discovery to report the band correctly, at least in my case. It would say I'm on band 4 on my Moto X, but when using a band 4 only device I would only get Edge, but when I go in a confirmed band 4 area it works fine. From what I've found, most 2G > LTE sites were converted to band 2 LTE. Although since you get HSPA the chances of it actually being on band 4 are higher.
I'm fairly certain this is a Band 4 area. The latest T-Mobile maps are pretty good about pointing out Band 2 areas. I've since sold the phone and acquired a iPhone 6 Plus which I'm looking to sell to replace it with an international G4 or T-Mobile G4. I was pretty impressed with that phone. If I had to rank my favorites, it's number 2. Nexus 5 is still king of the hill for me. There wasn't a better phone out when it was release for a better price.
did you ever figure this out? samething is happening to me
Unfortunately I didn't. I sold it and bought one for T-Mobile...... Which I just sold about 3 hours ago.
So I tested it out again, and in a band 2 area when I boot up my phone with a T-Mobile SIM, I get LTE for several seconds then it cuts back over to 2G.
Now that there is a new software update for the G4, I wonder if this is anymore reliable. Anyone who took the OTA update in the past few days, can you let us know if it's any better?
Sent from my VS986 using Tapatalk
Been there, done that...wanted to switch over to T-Mobile, but unfortunately, the VS986 only works with two of their three LTE bands, as you know, and it seems everywhere I went, they were using the one the phone doesn't receive (I'm in southern California, for what it's worth, but tested it on a freeway run up the I-5 to the central part of the state - only got 4G-LTE in a few places). Wound up going back to Verizon
I'm getting the exact same results in Burlington, VT (T-Mobile band 2 market). I first have to manually select T-Mobile (defaults to roaming on AT&T HSPA+) then LTE works for less than a minute (LTE Discovery says band 4) and then I lose signal when I get signal again, I only have edge. It does this constantly and is really annoying.
Aww, bummer. I was thinking about switching to T-Mobile, but looks like that is not a viable option? So no one has been able to successfully use the phone on T-Mobile, even after enabling bands 2 and 4 only?
This whole plethora of LTE bands, where each provider does its own crap is such a mess, is just serves to lock in customers, since switching phones is expensive. Government should mandate that all phones can work on all US LTE bands, the technology exists.
I am on the same boat. Everything works on my VS986 on t-mobile network. but I cannot get the LTE to work properly. LTE discovery shows band 4 (not sure if correct though)
konradsa said:
Aww, bummer. I was thinking about switching to T-Mobile, but looks like that is not a viable option? So no one has been able to successfully use the phone on T-Mobile, even after enabling bands 2 and 4 only?
This whole plethora of LTE bands, where each provider does its own crap is such a mess, is just serves to lock in customers, since switching phones is expensive. Government should mandate that all phones can work on all US LTE bands, the technology exists.
Click to expand...
Click to collapse
My VRZ LG G4 shows that it has Band 2, 4, 5, and 13. I tried enabling 2 & 4 only, 4 only, 2 only, 2&4&13 only but with no success.
What is interesting is I am coming from VRZ LG G3 and LTE was just fine and never had an issue.
I looked at the VRZ LG G3 LTE bands and I see Band 3,4, and 13 enabled. It did not even have band 2.
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
ruijay said:
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
Click to expand...
Click to collapse
Interesting, almost sounds like a bug in the LTE/GSM mode.
I assume when you switch to global mode, voice works but only HSPA, right?
konradsa said:
Interesting, almost sounds like a bug in the LTE/GSM mode.
I assume when you switch to global mode, voice works but only HSPA, right?
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That is right.
The best internet speed was with LTE/CDMA but no voice or text
ruijay said:
That is right.
The best internet speed was with LTE/CDMA but no voice or text
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Out of curiosity, what speeds do you get on HSPA in global mode?
konradsa said:
Out of curiosity, what speeds do you get on HSPA in global mode?
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Click to collapse
With HSPA/3G I get around 7 mbps download and 1.88 mbps upload
ruijay said:
More testing:
When I switched the Network Mode to LTE/CDMA I get constant 4G-LTE & internet is working but my phone cannot place and receive phone calls.
with LTE/CDMA I see 4G at 100dBm and 1X at 120dBm
Click to expand...
Click to collapse
ruijay said:
That is right.
The best internet speed was with LTE/CDMA but no voice or text
Click to expand...
Click to collapse
I think since someone reported before that this used to work the G3, it sounds like a bug to me. I guess we can hope and pray that this will work in future releases, but there is no guarantee of course. Not sure what complaining to Verizon will do, since they are probably not very interested in you using T-Mobile. Of course, you can always wrap the complaint into something like you are using the phone in a different country on vacation and it doesn't work. Maybe a complaint to the FTC could work too, since it sounds like Verizon is required to have their phones unlocked for use on other networks based on some settlement.
konradsa said:
I think since someone reported before that this used to work the G3, it sounds like a bug to me. I guess we can hope and pray that this will work in future releases, but there is no guarantee of course. Not sure what complaining to Verizon will do, since they are probably not very interested in you using T-Mobile. Of course, you can always wrap the complaint into something like you are using the phone in a different country on vacation and it doesn't work. Maybe a complaint to the FTC could work too, since it sounds like Verizon is required to have their phones unlocked for use on other networks based on some settlement.
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I am tempted to try the guide in here to add more LTE bands:
http://forum.xda-developers.com/g4/general/guide-enabling-lte-bands-t3137818
While some testers said the LTE bands are limited by hardware others reported some success modifying the software. Any thoughts?

Question Cannot Connect to 3G/WCDMA

My 6 Pro (unlocked, rooted, January update) is unable to connect to my carrier's 3G network. My carrier is Xfinity Mobile (uses Verizon's network) and selecting 3G in settings or dialing *#*#4636#*#* and choosing WCDMA only, GSM/WCDMA preferred, etc results in my mobile connection being dropped. I can make and receive calls/texts just fine, and no problems connecting to their LTE or 5G networks. I am using the physical SIM from my old Pixel 3 XL, which had no problems connecting to their 3G network. Are there any fellow Pixel 6 Pro owners out there using Xfinity Mobile or Verizon as their carrier, and if so can you connect to 3G?
I just can tell you what happened in Germany, Operators disabled 3g networks. Maybe the same happens for you now
Aren't they in the process of killing off 3G, especially cdma? Very old tech.
I sure hope that's not what's happening, at least not until LTE coverage is on the same level as 3G. It just seems odd that 3G would be working fine one moment on my 3 XL (I only used 3G on it), then suddenly quit a few minutes later after transferring my SIM to my 6 Pro and getting it set up.
Face_Plant said:
I sure hope that's not what's happening, at least not until LTE coverage is on the same level as 3G. It just seems odd that 3G would be working fine one moment on my 3 XL (I only used 3G on it), then suddenly quit a few minutes later after transferring my SIM to my 6 Pro and getting it set up.
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Where are you where LTE coverage isn't good? LTE is starting to be replaced by 5G and LTE is at least 7 or 8 years old by now. Do you live in a rural area?
The 3G Network Shutdown May Disable Your Phone (and More)
Mobile carriers are shutting down their 3G wireless networks to make room for new technology, but this change can have a big impact for anyone on older devices. Starting in 2022, companies like Verizon, AT&T and T-Mobile will phase out the older wireless network to accommodate expansion of 5G...
www.nbcboston.com
3G CDMA Network Shut off date set for December 31, 2022
We will turn off the last of the 3G CDMA network on December 31, 2022. Customers who still have a 3G device will continue to be strongly encouraged to make a change now.
www.verizon.com
I found both of those articles. And according to the second, Verizon is shutting down it's cdma network effective December 31, 2022.
rsbenedict said:
Where are you where LTE coverage isn't good? LTE is starting to be replaced by 5G and LTE is at least 7 or 8 years old by now. Do you live in a rural area?
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At home coverage is fine, but when I head up into the mountains to snowboard like last weekend, then I'm screwed.
rsbenedict said:
I found both of those articles. And according to the second, Verizon is shutting down it's cdma network effective December 31, 2022.
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Darn, I guess I'd better start bringing change for the pay phone when we go skiing/snowboarding...
I'm surprised there's any coverage at all in those places. 2g should work which is emergency services.
rsbenedict said:
I'm surprised there's any coverage at all in those places. 2g should work which is emergency services.
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The small ski resorts on the east coast that I go to aren't too far from civilization. My 3 XL had no problems picking up 3G at these places.
Do you know if those towers are still doing 3g or they switched them to another frequency? I haven't been on 3g except when traveling in Europe.
Xfinity Mobile's 3G is not GSM/WCDMA but CDMA/EvDo because they're using the Verizon network. That's probably why it's not working. Try using that setting.
rsbenedict said:
Do you know if those towers are still doing 3g or they switched them to another frequency? I haven't been on 3g except when traveling in Europe.
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Click to collapse
I still need to contact my carrier and ask if/where they've started disabling 3G. I would not be shocked if they've started shutting it down near my house, but I would be surprised if the towers near the ski resorts were not still doing 3G. Driving through the small rural towns on the way to the resort is like going back in time 50-100 years. These areas seem like they're last on the list to get any form of infrastructure updates.
EtherealRemnant said:
Xfinity Mobile's 3G is not GSM/WCDMA but CDMA/EvDo because they're using the Verizon network. That's probably why it's not working. Try using that setting.
Click to expand...
Click to collapse
Still no luck. I suspect Verizon has started disabling their 3G network in my area, or uses a frequency not supported by this device.
Face_Plant said:
I still need to contact my carrier and ask if/where they've started disabling 3G. I would not be shocked if they've started shutting it down near my house, but I would be surprised if the towers near the ski resorts were not still doing 3G. Driving through the small rural towns on the way to the resort is like going back in time 50-100 years. These areas seem like they're last on the list to get any form of infrastructure updates.
Still no luck. I suspect Verizon has started disabling their 3G network in my area, or uses a frequency not supported by this device.
Click to expand...
Click to collapse
Yeah it should definitely be supported by the modem from the specs I've seen but it's probably being activated as CDMAless now that I think about it because there was an issue early on where chat functions didn't work right unless it was activated that way. There was a whole big uproar on reddit about it with the 5a and then it happened again with the 6/6 Pro.

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