[Q] Cant receive SMS on International Note2 - Galaxy Note II Q&A, Help & Troubleshooting

Hey guys, i bought the international Note 2 and i'm using it on AT&T about 2 days after getting the phone i stopped getting SMS, I can send them but i cannot receive them. I swapped a sim in the AT&T store and it worked. 3 days later same problem and now getting a new sim didn't help. I can receive MMS and send MMS or SMS, I just cant receive regular SMS messages. Does anyone have any clue what the problem might be? Thank you in advance.

If you use different languages, make sure you set the coding of SMS to Unicode in the settings menu of SMS.
Other than that, check if you have this message center number: +13123149810
If still not working, someone else needs to chime in

Check your APN settings, settings->more setting -> Mobile Networks->Access Point Names.
Make sure these are setup correctly I wouldn't just rely on the phone gathering these automatically.
Are you on the stock ROM or have you flashed a custome ROM?
If you have flashed a custom ROM I would suggest doing a full wipe and re-test.
If that doesn't work I'll look at getting a new phone.

Hey man dont worry about that. My friend has a galaxy s3 international and had the same problem. It has nothing to do with setting or differents roms. It att issues. What he did was call att, after a couple of days the phone began to receive sms then again tue same problem. He called again and i am not sure what they did but after 24 hours the problem was solved. So just call them and see man.
Good luck
Sent from my GT-N7100 using xda premium

AeroSatan said:
Hey guys, i bought the international Note 2 and i'm using it on AT&T about 2 days after getting the phone i stopped getting SMS, I can send them but i cannot receive them. I swapped a sim in the AT&T store and it worked. 3 days later same problem and now getting a new sim didn't help. I can receive MMS and send MMS or SMS, I just cant receive regular SMS messages. Does anyone have any clue what the problem might be? Thank you in advance.
Click to expand...
Click to collapse
Did you ever figure out what happened I seem to be having the same problem as well?

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So does anyone have any insight on this topic or a solution? I have done a factory reset twice and even called At&T with no resolution. My phone was working great till a few days ago.
Sent from my GT-N7100 using xda premium

I have an international Note 2, also on AT&T. Post your APN settings and I'll compare it with mine to see what is the difference.

I'm having the exact same issue again. First time, I did a hard reset, and it resolved the issue. I don't feel like doing that again, so i'm on the phone with AT&T right now and we'll see what they say.
so... AT&T cannot determine why this is happening. I took my sim card out of my phone and put it in another AT&T branded phone (the GN2 is my work phone), and once I did, all text messages I missed came into my phone. I swapped the Sim cards back, and now it works as intended, and I'm receiving text messages again. The tech is calling Samsung now to see if they can offer any assistance.
Seems like whatever the issue is was resolved when I swapped phones. I figure it'll work for a week or so, as it did last time, and then will stop and I'll have to swap Sims again to perform a quick fix.
any Telecommunication guru's out there have any idea?

Related

[Q] SMS/MMS not sending or receiving

Details:
Phone: Google galaxy nexus (the one before the nexus 4)
Android: Google stock 4.2.2 reinstalled with nexus tool kit after I updated to 4.3 and had multiple issues
Carrier: Straight Talk with an at&t sim
I just noticed yesterday that my text messages sms and mms was not sending or receiving but my phone shows that an sms message it sent but the target does not receive it. I an able to make and receive phone calls and data does work with wifi off. I have checked my apn several times and created a new one a few time to no avail. I have deleted all text threads and still did not work and finally I have factory rest my phone twice creating my apn before restoring and tried sending a text it says it sent but it is never recived. I have looked through many pages on xda-developers and on google and I have found nothing like my problem. any help will be appreciated thanks.
Additional information:
OK so I forgot to say that after reinstalling android 4.2.2 everything was working good. and I am using handcent as my messaging app and I have disabled the native messaging app. I have tried deleting handcent and use the native and the problem did not go away.
Update 2:
I found a thread that someone had the same issues that I'm having and what they had to do was change their smsc number and when I go to do that to mine it already has the right number in it.
Steven503 said:
Details:
Phone: Google galaxy nexus (the one before the nexus 4)
Android: Google stock 4.2.2 reinstalled with nexus tool kit after I updated to 4.3 and had multiple issues
Carrier: Straight Talk with an at&t sim
I just noticed yesterday that my text messages sms and mms was not sending or receiving but my phone shows that an sms message it sent but the target does not receive it. I an able to make and receive phone calls and data does work with wifi off. I have checked my apn several times and created a new one a few time to no avail. I have deleted all text threads and still did not work and finally I have factory rest my phone twice creating my apn before restoring and tried sending a text it says it sent but it is never recived. I have looked through many pages on xda-developers and on google and I have found nothing like my problem. any help will be appreciated thanks.
Click to expand...
Click to collapse
Take the sim and put it in another phone. Do sms work?
abaaaabbbb63 said:
Take the sim and put it in another phone. Do sms work?
Click to expand...
Click to collapse
I am unable to try this due to not having another unlocked gsm phone I can use. I try on a t-moble that was flashed to another network. the phone was able to see the network I needed but not able to connect to it.
Steven503 said:
I am unable to try this due to not having another unlocked gsm phone I can use. I try on a t-moble that was flashed to another network. the phone was able to see the network I needed but not able to connect to it.
Click to expand...
Click to collapse
Try a friend's phone or something.
I don't know any one that has an unlocked gsm that I can use
Sent from my Galaxy Nexus using xda app-developers app
OK so I got a hold of ST and it turns out that my texting got turns off at there end and they got it turned on and it it working now. Thank you everyone who tried to help.

[Q] No SMS or MMS after Straight Talk Switch (UPDATE 6/30/14)

I understand this thread may be in the incorrect location, so mods or admins feel free to move it to the correct location.
So yesterday I changed over from AT&T to Straight Talk on the bring your own phone feature.
I used my Galaxy Note 2 (not a clone) Jelly Bean 4.1.2 software. I am able to place and receive phone calls as well as access the internet so far. My MMS is functioning to send pictures, however will not receive them. Also, my SMS does not function for sending or receiving text at all.
I followed the instructions on Straight Talk for setting the APN. When I did that I had no internet or sending of MMS. I found on google some other APN settings which made my internet and sending MMS work.
My current settings are as follows.
Name: straight talk
APN: tfdata
Proxy: not set
Port: 80
MMSC: h t t p : / / mms-tf . net (without spaces)
MMS Proxy: mms3 . tracfone . com (without spaces)
MMS Port: 80
It's only been 24 hours since I switched but I've spent basically that entire time trying different APN's I found online.
I also made a Facebook account and went to the support tab on their facebook. I chatted with a person from tech support, however they were unable to resolve my issue. It was the exact same thing as talking to a tech support member at their 800 number. It was a whole lot of...
"send yourself a text and see if you get it"
Didn't work
"okay turn your phone off and back on again"
okay
"try sending yourself a text and see if you get it"
nope didn't work still
"okay trying deleting your text messages, it's probably full"
okay
"restart the phone and try to send yourself a message"
didn't work again
"Okay make sure your APN settings are exactly as they are on our website"
yep they are
"Okay now try to reboot your phone again and send yourself a message"
Wait a minute...you had me LOOK at my APN settings and since they're okay, we are just going to reboot again? Really?
"Okay we are going to walk you through a factory reset of your phone. You will probably lose any pictures, video or music you had saved on the phone. Let me know when you are ready to go ahead with the process"
Ummmm...CLICK...I hung up...
Except the chat support operator hung up on me when I tried their facebook support. They simply disconnected leaving behind a message saying "to assist you further, we will need to speak to you directly, please call our 800 number blah blah blah". They basically had me do the same thing as the phone operator except they once even had me remove my sim card and put it back in then reboot.
So...I still have no SMS or MMS.
I don't feel like it's going to be an APN setting issue because I tried every APN I could find on google yesterday and today. They all seem to allow me to do the same things and they all seem to restrict SMS. I find this odd because most people with APN problems, the main complaint seems to just be not being able to send/receive MMS only.
I was unable to delete or edit the AT&T APN that was already in the phone. Unfortunately the APN Backup & Restore app will not work for me because my software is version 4.1.2 so I'm feeling trapped here. Any help or suggestions are greatly appreciated.
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
83HatchGTI said:
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
Click to expand...
Click to collapse
Ok I'll wait, and check back on your outcome... Hopefully everything works out for you...
SENT FROM MY SAMMY i317 USING TAPATALK4
Bajanman said:
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Click to expand...
Click to collapse
No my phone isn't rooted.
Yes it's stock
I don't know if it's ever been rooted. I am the second owner of this phone.
Yes I got the phone used.
I'll look at your link. I'm not afraid to keep trying other options right now. My new sim won't be here for another 3 to 5 days. That's way too long to be without sms. I downloaded Voxer and can send text and pictures through its features but not everyone in my contacts has Voxer or wants to get another app just because of me. This has sucked all the way around.
So my new SIM card arrived today. I installed it immediately and placed a call to Straight Talk via a different phone (wifes iPhone) to activate it. I am well finished activating my new SIM and am able to place calls as well as send MMS, yet still cannot receive them nor send/receive SMS yet. It's been a several hours now and nothing. This sucks. I didn't want to wipe my phone completely but I tried it. Back to factory settings and still nothing. In the process of downloading all my apps and putting all my pictures back on my phone now. Blah.
For anyone interested in hearing how this turned out, I sort of have an answer. My SMS and MMS both work now as well as internet.
After putting my new SIM card in and having Straight Talk re-provision my account, then hard resetting my phone, it ended up working after about 5 hours. I kept trying to send SMS off and on during that time and suddenly a message made it to my wifes phone and she was able to reply. So far everyone in my contacts can get messages and reply. It was Straight Talks problem all along.
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
83HatchGTI said:
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
Click to expand...
Click to collapse
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Shrek77 said:
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Click to expand...
Click to collapse
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
83HatchGTI said:
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
Click to expand...
Click to collapse
You are welcome. Glad I was able to help!
Shrek77 said:
You are welcome. Glad I was able to help!
Click to expand...
Click to collapse
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
83HatchGTI said:
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
Click to expand...
Click to collapse
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Shrek77 said:
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Click to expand...
Click to collapse
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
83HatchGTI said:
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
Click to expand...
Click to collapse
Glad your phone is fixed!

[HELP] Received SMS Messages cut off with word "null"

Hey guys
I'm having an issue where some of my received SMS messages are getting cut off at the end. The last part is essentially being replaced with the word "null".
Details
-Happens on stock message app (regardless of whether Textra or GO SMS are installed), Textra, and GO SMS
-Affected messages are usually over 160 characters
-Not all messages over 160 characters are cut like this
-Has happened with 2 contacts, one on H2O wireless
-I'm using a rooted T-Mobile Note 3 running stock TW on 4.4.2 with the NE6 build and the NF1 baseband. Was happening before I flashed the new baseband
I've searched for a similar issue, but I haven't found anything like it. Do you guys know what it could be? Thanks in advance:good:
Wow, that's a new one to me....My first guess would be something funky happening on T-Mobile's end. Maybe call Tech Support and have them reset you? That's just a wild guess, though....
Sent from my SM-N900T
I'm having the same exact issue. On tmobile prepaid with my HTC One. No resolution so far with TMobile.
on tmobile chat support now, they tried to get me to master reset. been having this issue for a while now. thought it might be an iphone thing, but turns out android users also have this happen to their texts. im on the t-mobile htc m8 firmware 3.32.531.2 ARHD 22.2. will report back if anything is resolved
so technical care is looking into it. they said they will do something with my signal and monitor it for 3 days. ill get a call back when everything seems fine. will try to report back when they do contact me
ok so they said everything is fine on the network. all of the texts are going thru correctly so my phone SHOULD be downloading and displaying them correctly. so they said it could either be my phone or my sim card. they are shipping me a new sim card. if this happens again i will switch sim cards out. last resort will be a phone replacement. again i will try to report here any further info if anyone is interested
Same exact issue I've had for a couple months now and numerous others. New sim card or replacement phone didn't help (HTC ONE M8)- it's definitely something with T-mobile .. https:// support.t-mobile.com/thread/73266 an active thread about this matter too. They'll keep giving you the run like they've been doing to me the past month. ( i had to make space between https:// and support since I have less than 10 posts..)

Samsung message app issue?

I hate the Verizon message app, so I always used the samsung one, well I tried factory reset, cache,etc. The damn thing won't let me send group messages or send pics, any one else have this issue? It's driving me nuts, I use the group's reply for work and stuff. But it works in Verizon message app...
I can't answer your question as I did not like Samsung or Verizon's solution. I have used Textra for a long time and never have any problems.
I had this very same issue with my Verizon Note 8 and never figured out what caused it. If I would switch my sim from my Note 8 to my iPhone and back MMS would work briefly and then fail after a while. Verizon nor Samsung could help me, so I downloaded Textra and never looked back. Funny thing is when I first was dealing with this I couldn't find a single thread with any other owner reporting the issue now 4 months later I saw your post lol.
I just noticed that I'm having this exact issue as well. Re-flashed the entire stock Verizon firmware and still can't send MMS. I can receive but not send.
Is almost like it was sabotaged, so you had to use Verizon message app, I'll try textra, thanks for the help
Use Signal, I beg of you:
https://play.google.com/store/apps/details?id=org.thoughtcrime.securesms :highfive:
I second signal. Absolutely no issues so far. Very reliable
Same issue that stock app just stopped sending mms. But have to use due to watch compatibility.. Help?
Is anyone else having a problem with the badge showing up when you got a message? Im not getting any number on the icon to indicate there are unread messages....
I've been having a problem with mms since updating to oreo. Never had a problem before that. But I'm also having issues with data during calls.

Activate RCS messaging on any phone!

Hi guys. I know this is not Note 10 specific but it's great news nonetheless. Someone figured out how to activate RCS messaging and it works. ?
For those who don't know what RCS is, it's basically like iMessage for Android.
Here is the 9 to 5 Google article: https://9to5google.com/2019/10/26/enable-rcs-android-messages/
And here is a tutorial from Jeff Springer over on YouTube:
Spread the news guys it should work on any Android phone carrier. I'm currently in Canada and got it to work.
Enjoy?
confirm, working :good: :good:
Got it working on my Verizon note 10+
I got it working too...I think. Don't know anyone else with it haha
configured as well on my ATT Note 10+; however, replies to group messaging arrived as separate (or new) text messages and not part of the group. Fix for me was to disable the option to "Use WiFi data for messaging when available". Anyone else experience similar behavior? Thanks.
mrlugo88 said:
I got it working too...I think. Don't know anyone else with it haha
Click to expand...
Click to collapse
True lol
Works in Malaysia too. But no one here is using it.
Couldn't activate it here in Iran
Stuck in verifying my phone!
Edit: nope it's working and connected!
But no one is using it
I was able to do it on my Samsung-direct unlocked SD Note 10+ on T-Mobile, but when I restarted my phone later it went away and isn't coming back even when replicating the steps. It now says your carrier doesn't support this feature when I go into the Message app settings. I have the Carrier Settings app downloaded from Play Store as well.
Got it connected here. Followed the directions but had some issues with the phone number verification stage. Disabling wifi and trying again helped.
I am not sure if it is actually working though. Every message I send is either a sms or mms, even if I send it back to myself. At least one of my friends it should be going through as a chat message.
scottusa2008 said:
Got it connected here. Followed the directions but had some issues with the phone number verification stage. Disabling wifi and trying again helped.
I am not sure if it is actually working though. Every message I send is either a sms or mms, even if I send it back to myself. At least one of my friends it should be going through as a chat message.
Click to expand...
Click to collapse
You can't send to yourself. Just ask your friend to enable it.
why is all this hype about the RCS? we already have tons of instant messaging apps (most importantly WhatsApp) that surpass the RCS in many ways.
From Romania and got it to work ! N976B
Weird.. I'm on T-Mobile and it's been working for me up to this point.. Now things are being sent as SMS all of a sudden. Still shows as connected though.. Weird..
Never mind.. My buddy I was messaging must be having issues. He's on Sprint but has been able to use RCS without any hacks and using the default Samsung Messaging app .. Weird.
so you never had it before? I had this since the start of the year. My son's Note 9, my wife's and daughter's S10 and my N10+ has this without jumping through those hoops. Just download google messages, it gives an option for RCS and that's it.
All our phones are unlocked Snapdragons so I'm not sure if that matters but you all should just download the google messages app first before doing all that crap for RCS.
I tried it and it worked on my Note 10+ but for some reason my son using his iphone 11 Pro Max couldn't send me any pictures through text and wasn't receiving any i sent.. I switched back to the stock Samsung message app and we could both send and receive txt and pictures?? I'm guessing AT&T has setup as I can send a txt to my buddy using my Note 10+ and I believe he has Galaxy s10 and using the stock messaging app I can see when its delivered, read, and when he types..
Working for me. But I got nobody use it with so far
Sent from my SM-N975U using Tapatalk
Thanks, even if a would rather have RCS with the native app.
For some reason for the life of me I can't get this to work. Anybody have any tips or tricks. I have read the instructions over and over again and still can't get it to work.
after set up and working, can activity launcher be uninstalled?

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