[HELP] Received SMS Messages cut off with word "null" - T-Mobile Samsung Galaxy Note 3

Hey guys
I'm having an issue where some of my received SMS messages are getting cut off at the end. The last part is essentially being replaced with the word "null".
Details
-Happens on stock message app (regardless of whether Textra or GO SMS are installed), Textra, and GO SMS
-Affected messages are usually over 160 characters
-Not all messages over 160 characters are cut like this
-Has happened with 2 contacts, one on H2O wireless
-I'm using a rooted T-Mobile Note 3 running stock TW on 4.4.2 with the NE6 build and the NF1 baseband. Was happening before I flashed the new baseband
I've searched for a similar issue, but I haven't found anything like it. Do you guys know what it could be? Thanks in advance:good:

Wow, that's a new one to me....My first guess would be something funky happening on T-Mobile's end. Maybe call Tech Support and have them reset you? That's just a wild guess, though....
Sent from my SM-N900T

I'm having the same exact issue. On tmobile prepaid with my HTC One. No resolution so far with TMobile.

on tmobile chat support now, they tried to get me to master reset. been having this issue for a while now. thought it might be an iphone thing, but turns out android users also have this happen to their texts. im on the t-mobile htc m8 firmware 3.32.531.2 ARHD 22.2. will report back if anything is resolved

so technical care is looking into it. they said they will do something with my signal and monitor it for 3 days. ill get a call back when everything seems fine. will try to report back when they do contact me

ok so they said everything is fine on the network. all of the texts are going thru correctly so my phone SHOULD be downloading and displaying them correctly. so they said it could either be my phone or my sim card. they are shipping me a new sim card. if this happens again i will switch sim cards out. last resort will be a phone replacement. again i will try to report here any further info if anyone is interested

Same exact issue I've had for a couple months now and numerous others. New sim card or replacement phone didn't help (HTC ONE M8)- it's definitely something with T-mobile .. https:// support.t-mobile.com/thread/73266 an active thread about this matter too. They'll keep giving you the run like they've been doing to me the past month. ( i had to make space between https:// and support since I have less than 10 posts..)

Related

People aren't recieving my MMS with all ROMs

I recently flashed my wife's Tilt 2 with several different builds of the EnergyRom and then finally back to the stock HTC Rom. With all of them after whenever she sends someone a MMS, it says that it was sent successfully and then the other person's phone even wakes up like it is about to receive a message but then nothing ever comes through. I have spent a lot of time searching through the Rom development forum and found no solution. Does anyone know what could be causing this?
go back to the energy rom thread - http://forum.xda-developers.com/showthread.php?t=562773
hit the 'search this thread' button just below the page #'s.. then click 'advanced search'
and then in the search box on the left for keywords.. type 'mms*' then hit search..
it could be a few things aparently.. maybe something with 'carrier provisioning' not doing what it should?
really though, i'm not trying to be a jerk.. I just spent better than a couple of hours trying to get my sending limits to 600KB..
that's how i finally got it.. just searching and searching..
No in my post it clearly states that I am now having this problem with all ROMs. I have gone back to the stock HTC ROM and it is still happening so it has nothing to do with the Energy ROM.
I have read about the issue with carrier provisioning and since I did not use it I know that it is not related to that. Flashing several different ROMs including the stock ROM has not changed this problem. Once again, does anyone have any actual ideas about why this would be happening?
contact your carrier.... Sounds like somehow you may have missed one of their automatic sim updates. The carriers regularly send them out for.. I have no idea why actually. But I know I was having issues with my touch pro (problems sending texts and phone calls would cut out after only a few minutes) because somehow my sim didnt get the random update they send out every so often.
If they do determine that is the issue what they have you do is call from a land line or something while they update your sim, from there you have to reset your phone and they'll then do some check and once thats done everything will be fixed.

[Q] Cant receive SMS on International Note2

Hey guys, i bought the international Note 2 and i'm using it on AT&T about 2 days after getting the phone i stopped getting SMS, I can send them but i cannot receive them. I swapped a sim in the AT&T store and it worked. 3 days later same problem and now getting a new sim didn't help. I can receive MMS and send MMS or SMS, I just cant receive regular SMS messages. Does anyone have any clue what the problem might be? Thank you in advance.
If you use different languages, make sure you set the coding of SMS to Unicode in the settings menu of SMS.
Other than that, check if you have this message center number: +13123149810
If still not working, someone else needs to chime in
Check your APN settings, settings->more setting -> Mobile Networks->Access Point Names.
Make sure these are setup correctly I wouldn't just rely on the phone gathering these automatically.
Are you on the stock ROM or have you flashed a custome ROM?
If you have flashed a custom ROM I would suggest doing a full wipe and re-test.
If that doesn't work I'll look at getting a new phone.
Hey man dont worry about that. My friend has a galaxy s3 international and had the same problem. It has nothing to do with setting or differents roms. It att issues. What he did was call att, after a couple of days the phone began to receive sms then again tue same problem. He called again and i am not sure what they did but after 24 hours the problem was solved. So just call them and see man.
Good luck
Sent from my GT-N7100 using xda premium
AeroSatan said:
Hey guys, i bought the international Note 2 and i'm using it on AT&T about 2 days after getting the phone i stopped getting SMS, I can send them but i cannot receive them. I swapped a sim in the AT&T store and it worked. 3 days later same problem and now getting a new sim didn't help. I can receive MMS and send MMS or SMS, I just cant receive regular SMS messages. Does anyone have any clue what the problem might be? Thank you in advance.
Click to expand...
Click to collapse
Did you ever figure out what happened I seem to be having the same problem as well?
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
So does anyone have any insight on this topic or a solution? I have done a factory reset twice and even called At&T with no resolution. My phone was working great till a few days ago.
Sent from my GT-N7100 using xda premium
I have an international Note 2, also on AT&T. Post your APN settings and I'll compare it with mine to see what is the difference.
I'm having the exact same issue again. First time, I did a hard reset, and it resolved the issue. I don't feel like doing that again, so i'm on the phone with AT&T right now and we'll see what they say.
so... AT&T cannot determine why this is happening. I took my sim card out of my phone and put it in another AT&T branded phone (the GN2 is my work phone), and once I did, all text messages I missed came into my phone. I swapped the Sim cards back, and now it works as intended, and I'm receiving text messages again. The tech is calling Samsung now to see if they can offer any assistance.
Seems like whatever the issue is was resolved when I swapped phones. I figure it'll work for a week or so, as it did last time, and then will stop and I'll have to swap Sims again to perform a quick fix.
any Telecommunication guru's out there have any idea?

[Q] No SMS or MMS after Straight Talk Switch (UPDATE 6/30/14)

I understand this thread may be in the incorrect location, so mods or admins feel free to move it to the correct location.
So yesterday I changed over from AT&T to Straight Talk on the bring your own phone feature.
I used my Galaxy Note 2 (not a clone) Jelly Bean 4.1.2 software. I am able to place and receive phone calls as well as access the internet so far. My MMS is functioning to send pictures, however will not receive them. Also, my SMS does not function for sending or receiving text at all.
I followed the instructions on Straight Talk for setting the APN. When I did that I had no internet or sending of MMS. I found on google some other APN settings which made my internet and sending MMS work.
My current settings are as follows.
Name: straight talk
APN: tfdata
Proxy: not set
Port: 80
MMSC: h t t p : / / mms-tf . net (without spaces)
MMS Proxy: mms3 . tracfone . com (without spaces)
MMS Port: 80
It's only been 24 hours since I switched but I've spent basically that entire time trying different APN's I found online.
I also made a Facebook account and went to the support tab on their facebook. I chatted with a person from tech support, however they were unable to resolve my issue. It was the exact same thing as talking to a tech support member at their 800 number. It was a whole lot of...
"send yourself a text and see if you get it"
Didn't work
"okay turn your phone off and back on again"
okay
"try sending yourself a text and see if you get it"
nope didn't work still
"okay trying deleting your text messages, it's probably full"
okay
"restart the phone and try to send yourself a message"
didn't work again
"Okay make sure your APN settings are exactly as they are on our website"
yep they are
"Okay now try to reboot your phone again and send yourself a message"
Wait a minute...you had me LOOK at my APN settings and since they're okay, we are just going to reboot again? Really?
"Okay we are going to walk you through a factory reset of your phone. You will probably lose any pictures, video or music you had saved on the phone. Let me know when you are ready to go ahead with the process"
Ummmm...CLICK...I hung up...
Except the chat support operator hung up on me when I tried their facebook support. They simply disconnected leaving behind a message saying "to assist you further, we will need to speak to you directly, please call our 800 number blah blah blah". They basically had me do the same thing as the phone operator except they once even had me remove my sim card and put it back in then reboot.
So...I still have no SMS or MMS.
I don't feel like it's going to be an APN setting issue because I tried every APN I could find on google yesterday and today. They all seem to allow me to do the same things and they all seem to restrict SMS. I find this odd because most people with APN problems, the main complaint seems to just be not being able to send/receive MMS only.
I was unable to delete or edit the AT&T APN that was already in the phone. Unfortunately the APN Backup & Restore app will not work for me because my software is version 4.1.2 so I'm feeling trapped here. Any help or suggestions are greatly appreciated.
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
83HatchGTI said:
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
Click to expand...
Click to collapse
Ok I'll wait, and check back on your outcome... Hopefully everything works out for you...
SENT FROM MY SAMMY i317 USING TAPATALK4
Bajanman said:
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Click to expand...
Click to collapse
No my phone isn't rooted.
Yes it's stock
I don't know if it's ever been rooted. I am the second owner of this phone.
Yes I got the phone used.
I'll look at your link. I'm not afraid to keep trying other options right now. My new sim won't be here for another 3 to 5 days. That's way too long to be without sms. I downloaded Voxer and can send text and pictures through its features but not everyone in my contacts has Voxer or wants to get another app just because of me. This has sucked all the way around.
So my new SIM card arrived today. I installed it immediately and placed a call to Straight Talk via a different phone (wifes iPhone) to activate it. I am well finished activating my new SIM and am able to place calls as well as send MMS, yet still cannot receive them nor send/receive SMS yet. It's been a several hours now and nothing. This sucks. I didn't want to wipe my phone completely but I tried it. Back to factory settings and still nothing. In the process of downloading all my apps and putting all my pictures back on my phone now. Blah.
For anyone interested in hearing how this turned out, I sort of have an answer. My SMS and MMS both work now as well as internet.
After putting my new SIM card in and having Straight Talk re-provision my account, then hard resetting my phone, it ended up working after about 5 hours. I kept trying to send SMS off and on during that time and suddenly a message made it to my wifes phone and she was able to reply. So far everyone in my contacts can get messages and reply. It was Straight Talks problem all along.
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
83HatchGTI said:
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
Click to expand...
Click to collapse
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Shrek77 said:
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Click to expand...
Click to collapse
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
83HatchGTI said:
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
Click to expand...
Click to collapse
You are welcome. Glad I was able to help!
Shrek77 said:
You are welcome. Glad I was able to help!
Click to expand...
Click to collapse
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
83HatchGTI said:
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
Click to expand...
Click to collapse
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Shrek77 said:
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Click to expand...
Click to collapse
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
83HatchGTI said:
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
Click to expand...
Click to collapse
Glad your phone is fixed!

[Q] message not downloaded generic network failure htc one

Anyone else experience this on their M8? Group messaging worked fine last night. This morning I received (message not downloaded, generic network failure). I use the power saving feature and data connection is checked. Therefore, I'm assuming when this power feature is enabled and mms message are sent when the phone is not in use (when I'm sleeping) it causes these error and is unable to resolve itself.
I am able to send messages to other people, but not the ones I group message with. Has anyone else encountered this problem on their M8. Some of what I Google so far points to apn.
This what I get when one of my friends respond to my group text, followed by message not downloaded generic network failure
Same issue, troubleshooting all day with htc and tmobile, think i found solution
I have been dealing with this exact situation ALL DAY. Unfortunately, google did not provide much help as it seems to be a new problem. Background information: I just bought a new HTC One M8 (T-Mobile) and received an MMS from my boyfriend within minutes of turning it on (no issue). 1 day later, I installed the "System update" and when he tried to send me an MMS, I got the same error as the thumbnail above and was unable to download. The error message "Message not downloaded - Generic Network Issue" kept coming up. I tried googling and doing my own troubleshooting, I restarted the phone multiple times, I messed with the APN, I took out and reinstalled the simcard, all to no avail. I contacted HTC via their live chat and waited in a queue of 40 people They also tried to get me to update my APN information and again, to no success. I then called T-Mobile to see if there was a network issue with the SIM card. By this point, I got a MMS from another friend which also resulted in the same error message. T-Mobile tech was super helpful, tried sending me pic messages which actually came through! I then realized, the two users who sent me pics were both iPhone users. So the T-Mobile tech grabbed an iPhone and tried sending an MMS at first to no avail. He tried again and BOOM, picture message received. Still, he couldn't understand why it was happening still when my boyfriend and friend were sending me pics. Hours later, and still befuddled (tmobile tech said he would call later to follow-up and do some research on his own in the meantime - verrrry helpful guy!), it hit me like a TON OF BRICKS..... Both my bf and friend are not only iPhone users, but are on the OLD operating system because they (like many iphone users) didn't want to update to the new iOS because it apparently changed the look of the phone/apps. They are both in the process of installing and converting their iphone 4(s) - not "S" as in model but plural to the new operating system. Unfortunately, I can't report on whether this was the issue but I imagine with a brand new phone (HTC One M8), new system update that I installed yesterday and their old phone/VERY old iOS (this is like 2 versions ago - for both of them), there is a MAJOR incompatibility.
I will report back once they have installed and tried sending a pic, but hopefully this will help someone else for now (or who has a friend or significant other that can act quicker than mine do )
Whoa... Both of my friends have iPhone. Yeah I was on the phone with the tech this afternoon and he was unable to resolve my issue.
seems like it's working this morning. I turned off the power saving feature. I don't understand wtf is going on. ?
Happens to me on T-Mobile too, but not all the time, definitely sucks when I'm in a group message and I only get half the texts. Majority of the time it works though. Happens with both people with iPhone's, and Android phones.
I received a follow call from T-Mobile and was told there had been network issues which in turn affected mms. ? this morning I woke up to another generic network error message, but I've had no issues so far.
same issue please help
Hello, I am having the same issue! The people sending me messages do have iPhone but I can't send pic messages to anyone either. I haven't tried receiving from a non iPhone users yet. This is so annoying. I reset my apn numerous times, even talked to HTC ... I'm out of luck. My email is [email protected] please email me some tips/ steps idk if it is the phone, the service or what.
tidalwave23 said:
I have been dealing with this exact situation ALL DAY. Unfortunately, google did not provide much help as it seems to be a new problem. Background information: I just bought a new HTC One M8 (T-Mobile) and received an MMS from my boyfriend within minutes of turning it on (no issue). 1 day later, I installed the "System update" and when he tried to send me an MMS, I got the same error as the thumbnail above and was unable to download. The error message "Message not downloaded - Generic Network Issue" kept coming up. I tried googling and doing my own troubleshooting, I restarted the phone multiple times, I messed with the APN, I took out and reinstalled the simcard, all to no avail. I contacted HTC via their live chat and waited in a queue of 40 people They also tried to get me to update my APN information and again, to no success. I then called T-Mobile to see if there was a network issue with the SIM card. By this point, I got a MMS from another friend which also resulted in the same error message. T-Mobile tech was super helpful, tried sending me pic messages which actually came through! I then realized, the two users who sent me pics were both iPhone users. So the T-Mobile tech grabbed an iPhone and tried sending an MMS at first to no avail. He tried again and BOOM, picture message received. Still, he couldn't understand why it was happening still when my boyfriend and friend were sending me pics. Hours later, and still befuddled (tmobile tech said he would call later to follow-up and do some research on his own in the meantime - verrrry helpful guy!), it hit me like a TON OF BRICKS..... Both my bf and friend are not only iPhone users, but are on the OLD operating system because they (like many iphone users) didn't want to update to the new iOS because it apparently changed the look of the phone/apps. They are both in the process of installing and converting their iphone 4(s) - not "S" as in model but plural to the new operating system. Unfortunately, I can't report on whether this was the issue but I imagine with a brand new phone (HTC One M8), new system update that I installed yesterday and their old phone/VERY old iOS (this is like 2 versions ago - for both of them), there is a MAJOR incompatibility.
I will report back once they have installed and tried sending a pic, but hopefully this will help someone else for now (or who has a friend or significant other that can act quicker than mine do )
Click to expand...
Click to collapse

Samsung message app issue?

I hate the Verizon message app, so I always used the samsung one, well I tried factory reset, cache,etc. The damn thing won't let me send group messages or send pics, any one else have this issue? It's driving me nuts, I use the group's reply for work and stuff. But it works in Verizon message app...
I can't answer your question as I did not like Samsung or Verizon's solution. I have used Textra for a long time and never have any problems.
I had this very same issue with my Verizon Note 8 and never figured out what caused it. If I would switch my sim from my Note 8 to my iPhone and back MMS would work briefly and then fail after a while. Verizon nor Samsung could help me, so I downloaded Textra and never looked back. Funny thing is when I first was dealing with this I couldn't find a single thread with any other owner reporting the issue now 4 months later I saw your post lol.
I just noticed that I'm having this exact issue as well. Re-flashed the entire stock Verizon firmware and still can't send MMS. I can receive but not send.
Is almost like it was sabotaged, so you had to use Verizon message app, I'll try textra, thanks for the help
Use Signal, I beg of you:
https://play.google.com/store/apps/details?id=org.thoughtcrime.securesms :highfive:
I second signal. Absolutely no issues so far. Very reliable
Same issue that stock app just stopped sending mms. But have to use due to watch compatibility.. Help?
Is anyone else having a problem with the badge showing up when you got a message? Im not getting any number on the icon to indicate there are unread messages....
I've been having a problem with mms since updating to oreo. Never had a problem before that. But I'm also having issues with data during calls.

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