Related
I'm kind of angry that HTC chooses to do this I mean after all we all purchased this phone therefor we should have the right to do as we please with it, correct?Sure its not really getting anything done on the rooting scene but the least we can do is tell them we're dissatisfied with their closed approach to Android.
http://twitter.com/htc
http://www.htc.com/www/about_htc_bymail.aspx
HTC Headquarters
23 Hsin Hua Rd., Taoyuan 330,
Taiwan, R. O. C.
Tel: +886-3-3753252
Fax: +886-3-3753251
I assume its due to new apps such as: netflix, hulu, move rentals and other apps that require a lockdown. I don't think HTC would like to see their hard work (HTC Sense) on other devices lowering the need for upgrades: example, the two Incredibles if you install sense 2.0 or skyraider 4.0 the need for Incredible 2 lowers quite a bit. I plan on jumping on Incredible 2 just because of its design. It is exactly what I wanted in the first Incredible. I'm all up more for unlocked HTC phones
I sent them an email and got the following response...
Thank you for your feedback regarding the Incredible 2. Unfortunately I do not have information about whether the bootloader is locked or how it can be customized to allow you to install a custom ROM. Because we focus on supporting the software included on the device and assisting users with free technical support we are only able to support the aspects of the device as they are developed by ourselves and your carrier, in this case Verizon.
That said, however, we do value your feedback. You will see an invitation to provide our company with recorded, documented feedback in the signature of my email to you. The ratings at the top are your opportunity to rate my response to you and then there is a comment section that allows you to make your opinions known to HTC itself, rather than to simply the representative who corresponds with you. I would encourage you to submit your opinion there as well, even if you just copy and paste most of your initial email to us.
We track this feedback and it does make a difference in our product decisions. If it turns out the bootloader is locked down with a secure key or other method, your feedback using the survey system may convince the powers that be to change this in a future update.
In regard to your inquiry regarding an API for the Sense interface, any application or widget targeted for Android should work in HTC Sense, so you should be able to use the Android APIs for your development purposes and this will also allow your application to work on phones that do not run HTC Sense, such as competitor phones or even some of our devices like the G2. That said, there are additional resources where you can get information about developing on HTC and Android devices:
http://www.htcmobilitynow.com/ This is a site that allows you to request to partner with us for application development or suggest a business opportunity, if you would like.
http://developer.htc.com/ This URL contains kernel and GPL-covered source code for our devices. Source is generally published within 90 days of a product release but it normally does not take that long.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number AAAAAAAAAAAAAAAAAAA.
Sincerely,
Douglas
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
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We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.
Click to expand...
Click to collapse
Pretty much just seems like a regular copy paste brush off response.
HTC has some very good reasons for locking devices down, and I don't blame them at all. Their setup is very nice for the average consumer.
I support OEMs locking their hardware in general, however I also support (and am active in) unlocking them. What they really need to do is find a workable solution, like enabling oem unlock.
tylerch said:
I'm kind of angry that HTC chooses to do this I mean after all we all purchased this phone therefor we should have the right to do as we please with it, correct?Sure its not really getting anything done on the rooting scene but the least we can do is tell them we're dissatisfied with their closed approach to Android.
http://twitter.com/htc
http://www.htc.com/www/about_htc_bymail.aspx
HTC Headquarters
23 Hsin Hua Rd., Taoyuan 330,
Taiwan, R. O. C.
Tel: +886-3-3753252
Fax: +886-3-3753251
Click to expand...
Click to collapse
I have seen a lot of boilerplate brush-offs in my life, and while that HTC rep wasn't able to help get anything done in some concrete form, the letter was not based on a template. Sure they were 2 or 3 paragraphs that sounded stock, but I am guessing (and was very surprised considering what I have seen from HTC on other occasions) that the letter took a longer than average amount of time to write... I do not think it would not be considered a brush off.
And it makes sense... If there is any industry right now which is being carefully watched because of the world's acknowledged impact of it on an individual's daily life, both professional and personal, it is mobile communication and the development thereof. There is an extraordinary amount of money to be made and lost here. HTC is a newcomer through good fortune and I doubt anyone expected them to be sitting next to motorola, samsung, LG, etc. 3 years ago. In this age of social media where 4000 people complaining on a Facebook page can change a corporate policy, HTC is not ignoring any group. And not one with the power we have.
Look at T-Mobile, while I still think their customer device is mediocre, as third place carrier, I have noticed a distinct catering to the "enthusiast" segment of android. Now this doesn't mean they are going to have every phone released sporting a wide open OS like the G1, but their phones are relatively easy to root (wake up Motorola!), and the caliber of their phones (design, cutting edge technology like dual core) is far and away better than the other carriers out there.
I am starting to ramble, but my point is this is a crucial time in an area that we happen to be a big part of. If you don't think the manufacturers or the carriers are keeping a close eye on this board's membership, or the number of people served by CM7, your wrong.. We have the power to turn the carriers and the manufacturers future business plans on their ear. (With early attempts at a "kitchen"... man, that had to make them tremble a bit.) And this enthusiast market is only going to snowball, even if not for true enthusiasts, then for all the people that just want someone to root and re-theme their phone. Trust me, they care.
EDIT: Bottom line, the OP is making a smart suggestion.
Sent from my HTC Glacier using XDA Premium App
I certainly expected them to be sitting were they are 3 years ago. 5 years ago, no. Hadn't heard of them yet.
Also that was not a stock brush off. Everytime I've contacted HTC I've been happily surprised with their answers. She told you what we need to do to change it so let's do it!
Sent from my PC36100 using XDA Premium App
I agree with jcase that manufacturers and service providers have legitimate reasons for the locking of their respective devices.
One being the protection of their oem software as stated. Another is fraudulent device returns for devices bricked or otherwise rendered inoperable by something done at root level. Lastly the hot topic of rooted tethering and wifi hot spot which are paid services.
So that being said set aside your anger and look at it from their point of view.
I am a rooted user who takes full advantage of my devices potential. I hope that there is a solution in the not too distant future that will both protect the manufacturers and providers interests yet give us the option to modify our devices as we see fit.
Sent from my Xoom using Tapatalk
Why not just do what computer manufacturers have done for years? Have a recovery procedure. Or what the nook color did and always boot first off the sd card. Half of the reason that bricking occurs is as a result of circumventing the security. If there was a way to always boot off an sd card people could always restore it. No more bricked phones.. and everyone is happy.
Sent from my ADR6350 using XDA App
Are you guys serious? HTC has been around for ages (1997) theyre one of the pioneers in pda/smartphone and touchscreen technology. First windows pda, first windows based phone, first 3g cdma smartphone, first android smartphone and first 4g smartphone. They've been innovative when LG and Moto thought the razr and shine were bleeding edge lol. I had NO doubt they would have a seat upon high. ;-)
Sent from my SCH-I500 using Tapatalk
efaden said:
Why not just do what computer manufacturers have done for years? Have a recovery procedure. Or what the nook color did and always boot first off the sd card. Half of the reason that bricking occurs is as a result of circumventing the security. If there was a way to always boot off an sd card people could always restore it. No more bricked phones.. and everyone is happy.
Sent from my ADR6350 using XDA App
Click to expand...
Click to collapse
HTC already does this, but many of us are dicking with the bootloader, which handles this. Once you mess with the bootloader, the possibility of bricking is very real.
Locking down the bootloader was Verizon's idea. Not HTC's. They would rather sell them unlocked. Only the carrier wants them locked. Just think about it and you will see why the manufacturers are forced to do so. There is no point contacting HTC. Please send such emails to Verizon. Please do bug HTC to sell unlocked boot loader devices on the net.
Sent from my thunderbolt
HTC first did this on a non carrier branded phone first. The whole "it is Verizon" argument is silly, it is a reaction to the industry and carriers as a whole.
Don't blame Verizon solely, HTC wants this.
Sent from my LG Revolution
jcase said:
HTC first did this on a non carrier branded phone first. The whole "it is Verizon" argument is silly, it is a reaction to the industry and carriers as a whole.
Don't blame Verizon solely, HTC wants this.
Sent from my LG Revolution
Click to expand...
Click to collapse
I agree. It would make sense if the only locked ones were the VZW branded, etc.... but unbranded phones are also locked.
efaden said:
I agree. It would make sense if the only locked ones were the VZW branded, etc.... but unbranded phones are also locked.
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Click to collapse
the incS has XTC support, and touchpro hooked raskal up with his verizon inc2 so lets pray we get support for the inc2!!!
jcase said:
HTC first did this on a non carrier branded phone first. The whole "it is Verizon" argument is silly, it is a reaction to the industry and carriers as a whole.
Don't blame Verizon solely, HTC wants this.
Sent from my LG Revolution
Click to expand...
Click to collapse
Actually the difficulties with rooting has not been carrier specific. In fact, the troubles started with the myTouch Slide on T-Mobile then the G2 on T-Mobile and now the Incredible 2 on Verizon, the Evo Shift on Sprint, and the Thunderbolt on Verizon.
Seems like this is more HTC than the specific carrier to me.
This is good news. HTC is reviewing their bootloader policy:
http://www.androidcentral.com/htc-were-reviewing-our-bootloader-policy
Hopefully they'll let us unlock the bootloaders of phones they already released, like the Inc S and Inc 2.
finitybeyond said:
This is good news. HTC is reviewing their bootloader policy:
http://www.androidcentral.com/htc-were-reviewing-our-bootloader-policy
Hopefully they'll let us unlock the bootloaders of phones they already released, like the Inc S and Inc 2.
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Click to collapse
Was just about to post this! I hope they let us unlock the bootloaders.
Sent from my ADR6350 using Tapatalk
And who says Facebook, Twitter, and other social media is completely useless
LowFire82 said:
And who says Facebook, Twitter, and other social media is completely useless
Click to expand...
Click to collapse
Found this on the HTC Facebook page..
"There has been overwhelmingly customer feedback that people want access to open bootloaders on HTC phones. I want you to know that we've listened. Today, I'm confirming we will no longer be locking the bootloaders on our devices. Thanks for your passion, support and patience," Peter Chou, CEO of HTC
Hell yea I was just about to post that as well! I hope this means they will provide means to unlock currently locked phones.
Donations is completed and supercurio has successfully received the phone and he is currently working on the kernel drivers for the fixes so stay tuned and make sure to fallow his twitter account for more updates. Thanks to everyone that donated and supported the thread. I'm pretty sure supercurio is also thankfull to you guys.
Use this thread to discuss about the fix and also to chit chat about anything related the screen problems on our SGH-T989.
i think you missed the point
Supercurio said Samsung should send him one, not us
he didn't ask us to pitch in for a device
he asked us to contact Samsung and have Samsung send him a device.
found it http://forum.xda-developers.com/showpost.php?p=19142874&postcount=220
supercurio said:
Note: I received a donation but when I tell "I don't have a device" the goal is not really to ask you to pay for it − especially since I have no idea if I'll get results eventually.
I firmly believe it's manufacturer's role to fix it. And the manufacturer here is Sam.. err no; it doesn't really works like that in the US. Manufacturer is T-Mobile.
Click to expand...
Click to collapse
AllGamer said:
i think you missed the point
Supercurio said Samsung should send him one, not us
he didn't ask us to pitch in for a device
he asked us to contact Samsung and have Samsung send him a device.
Click to expand...
Click to collapse
I didn't not know about this sorry. I guess there is nothing wrong with the community to pitch in for a device....Samsung might not send him one. This is a heck of great community so I'm pretty sure we can all get him the device faster than Samsung.
Sent from my SGH-T989 using XDA App
there fixed your tittle
How do we go about asking Samsung to do this? I can't just say "hey give supercurio a T989" they wouldn't even know who I'm talking about.
Someone wants to organize this?
i vote for Surfacet to lead this, since he started this topic
The thing is I never done a thread like this before. This is my first thread ever on xda. This thread got sticked? I thought it got removed or something lol.
Lets see supercurio's response. I cant send him a message since he got it disabled
-Algamer
Contacting Samsung was kinda your idea...My idea was to make it a bounty and donate to him for the cause
Social media is a great medium.
Spam Samsung John and Carla anyone? Let's do it.
I'd be willing to donate. Just look how fast the other devs got their bounties, I bet we could get him one in two weeks or less.
Swyped from my iPhone eater
-BeastMOD
Quick note: Galaxy S II audio hardware is not Voodoo Sound capable.
I work only on Super AMOLED plus, awaiting better quality audio chip in the future generations of devices (Voodoo Sound is still in development for supported devices)
Allgamer: if people want to raise funds to send me a device why not. It will always be soon enough to cancel the process if Tmo/Samsung does, and will also demonstrate users determination.
Feel free to contact Samsung reps but please avoid spamming them, it would be severely counter-productive.
As long as you are okay with that, then by all means lets turn this topic into an official [BOUNTY] for Mr. curio
WHERE DO WE DONATE?
The link in Sir Curio's signature is for donating to his Voodoo project, do we need another link for T989 screen issue only, for easier financial consolidation?
There should be another donation link but not sure if super has it or not. I'm waiting for him to give us the link to where to donate so I can put it on the OP.
Sent from my SGH-T989 using XDA App
As written in the bounty guidelines, I would suggest counting first and then, later, sending the donations.
Its easier than refunding everyone if its canceled for some reason
As I cannot buy this device in France, it would be pretty nice to choose a trusty well known peer who would receive the donations, buy the phone and post it (shipping costs about $35, something like that) in my direction.
I'm listening.
I own Gigahertz Computers in Warner Robins, GA. IV never done any business in the marketplace here but I have an associate with a tmo sgs2 for $400 that is new (opened and played with but spotless and is in the box with receipt where he paid full retail from a walk-in tmo store 2 weeks ago. I have a PayPal account and would be more than happy to take on the responsibility of taking the donations and getting SC the device. I have an eBay account with 44 recent transactions (mostly phones) that is spotless everybody can checkout. Mountdenizen is the screen name. My business is a Mac / mobile device service and support shop and the eBay transactions have been done because of it. Allgamer, I'm not real sure how this all works but IV seen the thread for awhile now and have seen people talking about starting a pot for the device... just thought we may need to take the bull by the horns here. I in no way feel special or entitled to do this, just willing. I'm listening as well. My email is [email protected] and that's also my PayPal account. I'm on here on and off all day (kind of Android obsessed here) so you can contact me anytime. I do think we need to keep everything public and in the forums to keep all parties involved as transparent as possible. Off to bed, ill check back in the A.M.
Sent from my SGH-T989 using xda premium
You guys won't regret getting this guy the device. He will unleash its power. He is one of respectful developers on xda. Check out his work.
I'd be happy to donate a few dollars. I love super's work on the vibrant. Voodoo and voodoo sound just made it top notch.
supercurio said:
As written in the bounty guidelines, I would suggest counting first and then, later, sending the donations.
Its easier than refunding everyone if its canceled for some reason
As I cannot buy this device in France, it would be pretty nice to choose a trusty well known peer who would receive the donations, buy the phone and post it (shipping costs about $35, something like that) in my direction.
I'm listening.
Click to expand...
Click to collapse
I would be down to buy it (and throw in some dollars) for you supercurio. Just throwing that out there.
knotphunnie said:
I'd be happy to donate a few dollars. I love super's work on the vibrant. Voodoo and voodoo sound just made it top notch.
Click to expand...
Click to collapse
+1
Sent from my SGH-T989 using Tapatalk
See my other thread "USB connected" error over and over to get the jist of what's been going on, but basically I've been having a hell of a time getting Sprint to replace my Epic for what is obviously a hardware issue.
My phone was completely EC05 stock when I brought it in, the tech has flashed it back to EC05 twice now with what he calls their "Slate" program, I had a little disagreement w him, so I emailed the manager. This is how he responded, he essentially banned my serial number from replacement at all service centers in the region. Read this ****, it's ridiculous. I seriously felt like everyone at that store are buddy-buddy and that they just make fun of customers behind their back, they ALL had bad attitudes.
"Tyler,
I want to start out by acknowledging your extensive background in the Navy and commends you on your position as a communications electrician. Very admirable of you to serve our country and on behalf of my staff and all of Sprint for that matter, I would personally like to thank you for your services.
As far as this matter is concerned, I appreciate your feedback and I apologize if there is some tension that has formed over this issue between you and our technician.
I have read your email and have discussed this issue with my technician and our senior technician within our district. The conclusions that have been drawn through conversations between you and our technician, as well as applications that were present when originally checking in your device, is that the original manufactures software that comes with the device was modified through processes of rooting. XDA is a common feedback forum often consulted between users that modify their devices that will bypass certain restrictions the manufactures software will prohibit specific conduct per request and demand of the contract between Sprint and the manufacturer. Once this softwares' integrity has been compromised, the manufacturers warranty is no longer valid and even when doing a hard reset to restore the original software, the default software may have glitches from time to time.
As of right now, our district has been notified of this issue and of the serial number of this device, and will not be permitted for exchange at any of our service centers. I apologize for any inconvenience this may cause from your current expectations of our service centers. I can assure you though, I have looked into this matter with great detail and the proper procedure has been followed under our policies and procedures regarding your transaction.
Moving on, I would like to touch basis on the importance we put in maintaining a high standard of customer service at our Cypress location and discuss your concern of the attitudes of my employees. It has been brought to my attention that profanity on your behalf, was used toward them in a derogatory intention that I do not tolerate. I understand the frustration and disagreement that you have regarding our procedures but civility is necessary to communicate effectively. I will not speak for Mr. Hessey while adressing this matter, but encourage you to take into consideration how you played a role in this matter. I welcome you to contact me at the store if you have any further questions regarding my response or decision that has been made in regards to this matter at 7148914911.
Store Manager"
That's bull. Try the other service centers anyway if you haven't already. Lots of Sprint techs are assholes, don't let it get to you.
That's why I always say play stupid never mention rooting or anything it always comes back to bite you in the ass.... on a side note You should read them their waranty service on rooted phones.. they clearly state if it is considered hardware and purely nonsoftware they cannot deny you service
Sent From My "epic" SPH-D700 via XDA Premium
Wow. What a-holes
Sent from my CM7.2 OG Epic
there is a thread here that actually has the statement that you could print out. i can't seem to find it right now that biggoron is talking about.
edit: found the link
http://forum.xda-developers.com/showthread.php?t=1227396
Unless they found it rooted they don't legally have ****. He's trying to attribute having the xda forum app as proof you rooted? All you have to do is say you used it for info on bugs and quick tips, info on devices, or whatever the ****. That guys a friggin prick in how he's trying to "prove" this and I say every single person on this thread calls that number harrassingly one by one asking for this **** and tell him he's a lying douchebag.
Rofl deviating from the stock software forever ruins the device? Are they ****ing retarded or just full of ****. I'm thinking the latter.
I'm calling.
Sent from my SPH-D700 using Tapatalk
Dude pm me your name bro. I'm gonna call on your behalf and say I'm a member of xda and that the only reason you were on there was to ask questions on how to use your device.
Sent from my SPH-D700 using Tapatalk
Zeinzu said:
Unless they found it rooted they don't legally have ****. He's trying to attribute having the xda forum app as proof you rooted? All you have to do is say you used it for info on bugs and quick tips, info on devices, or whatever the ****. That guys a friggin prick in how he's trying to "prove" this and I say every single person on this thread calls that number harrassingly one by one asking for this **** and tell him he's a lying douchebag.
Rofl deviating from the stock software forever ruins the device? Are they ****ing retarded or just full of ****. I'm thinking the latter.
I'm calling.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
I agree guys an ass and just having an xda doesn't prove you're rooted... give em hell zeinzu!
Sent from my SPH-D700 using XDA App
you know i always wondered that because i have the paid xda app so even when they reflash it shows up on the market. my screen is going out. it is weird it looks like back in the day with the old cable boxes and you could kinda get hbo but the screen has alot of lines. i have flashed it back to stock about 4 times but every time i go to bring it in the screen doesn't do it so i don't want them to be like there is nothing wrong with this. it only does it on a white screen thou. but the last time it happen my screen had a yellowish tint to it. but it went away. i want it to get worse enough proof to get it replace.
All you have to say is "thank you for replying, I will have a talk with my lawyer about this and Ill get back to you"
Scare tactics ftw.
Sent from my SPH-D700 using XDA App
FPJ said:
All you have to say is "thank you for replying, I will have a talk with my lawyer about this and Ill get back to you"
Scare tactics ftw.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
This. :0
Epic.
Sent from my SPH-D700 using xda premium
theMallacht said:
See my other thread "USB connected" error over and over to get the jist of what's been going on, but basically I've been having a hell of a time getting Sprint to replace my Epic for what is obviously a hardware issue.
My phone was completely EC05 stock when I brought it in, the tech has flashed it back to EC05 twice now with what he calls their "Slate" program, I had a little disagreement w him, so I emailed the manager. This is how he responded, he essentially banned my serial number from replacement at all service centers in the region. Read this ****, it's ridiculous. I seriously felt like everyone at that store are buddy-buddy and that they just make fun of customers behind their back, they ALL had bad attitudes.
"Tyler,
I want to start out by acknowledging your extensive background in the Navy and commends you on your position as a communications electrician. Very admirable of you to serve our country and on behalf of my staff and all of Sprint for that matter, I would personally like to thank you for your services.
As far as this matter is concerned, I appreciate your feedback and I apologize if there is some tension that has formed over this issue between you and our technician.
I have read your email and have discussed this issue with my technician and our senior technician within our district. The conclusions that have been drawn through conversations between you and our technician, as well as applications that were present when originally checking in your device, is that the original manufactures software that comes with the device was modified through processes of rooting. XDA is a common feedback forum often consulted between users that modify their devices that will bypass certain restrictions the manufactures software will prohibit specific conduct per request and demand of the contract between Sprint and the manufacturer. Once this softwares' integrity has been compromised, the manufacturers warranty is no longer valid and even when doing a hard reset to restore the original software, the default software may have glitches from time to time.
As of right now, our district has been notified of this issue and of the serial number of this device, and will not be permitted for exchange at any of our service centers. I apologize for any inconvenience this may cause from your current expectations of our service centers. I can assure you though, I have looked into this matter with great detail and the proper procedure has been followed under our policies and procedures regarding your transaction.
Moving on, I would like to touch basis on the importance we put in maintaining a high standard of customer service at our Cypress location and discuss your concern of the attitudes of my employees. It has been brought to my attention that profanity on your behalf, was used toward them in a derogatory intention that I do not tolerate. I understand the frustration and disagreement that you have regarding our procedures but civility is necessary to communicate effectively. I will not speak for Mr. Hessey while adressing this matter, but encourage you to take into consideration how you played a role in this matter. I welcome you to contact me at the store if you have any further questions regarding my response or decision that has been made in regards to this matter at 7148914911.
Cory Swan
Store Manager
Cypress"
Click to expand...
Click to collapse
Ok buddy, if u want some very strong fire power on ur end, here is what u can do. Send a copy of that to the fcc, better business bereau consumers union and a lawyer. It is against the law to black list "any esn" unless phone is reported lost, stolen or cloned. Ur phone was software modified. That's it.
Sent from my SPH-D700 using xda premium
One more thing. Attached with letter a copy of sprints policy.
Sent from my SPH-D700 using xda premium
One more thing again, attach a picture of you in uniform lol. How dare they blacklist a vet....shame on them. Sueeeee! Lol
Sent from my SPH-D700 using XDA App
Fp, u have jokes. Lol
Sent from my SPH-D700 using xda premium
Not to mention throw in there was no actual modification on your device, and that they "speculated" based on a completely legitimate forum application. Also still pm me your name I'm egging to go off on this guy. I use to work for Sprint not even that long ago for a few years and would love to school him on the legalities and policies that keep him from ever having the authority to do this.
Sent from my SPH-D700 using Tapatalk
as ****ty as it is to say and im gonna hate myself for doing this but they can do that he cant do it because of suspected rooting but the fact where he says that you used profanity against their employee is why he can do it its in the ToS:
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/threatening/abusing/offending our employees or agents; (d) providing false or inaccurate information
sorry man this really sucks i still say call and give that jackoff hell just because its what i would do but with that seems like he really can keep you from servicing your phone since that is one of your "contracted services"
FPJ said:
One more thing again, attach a picture of you in uniform lol. How dare they blacklist a vet....shame on them. Sueeeee! Lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
The only reason I even mentioned that I'm a vet is to sort of level w the tech guy that I'm pretty tech savvy myself, and that I'm a trained Communications Electrician from my time in the Navy. He was treating me like I'm an idiot, mostly because I mentioned xda it seemed like, and I merely wanted him to stop acting so condescending.
tazfanatic said:
there is a thread here that actually has the statement that you could print out. i can't seem to find it right now that biggoron is talking about.
edit: found the link
http://forum.xda-developers.com/showthread.php?t=1227396
Click to expand...
Click to collapse
Ok well, the manager claims that policy isn't even valid, and he found this entire forum post, printed it out, and claimed I have committed fraud by posting his e-mail on here.
The only option he gave me is to pay for insurance for the phone and make a claim w Asurion, so I'll still have to pay $100 for a new phone.
All in all I still believe this is a hardware issue and I feel that the manager has been short-sighted in automatically attributing it to roms, etc.
All posts have been edited to remove his name though as he does make a good point with that. I actually meant to remove his name when I pasted that, but I must have forgot.
theMallacht said:
Ok well, the manager claims that policy isn't even valid, and he found this entire forum post, printed it out, and claimed I have committed fraud by posting his e-mail on here.
The only option he gave me is to pay for insurance for the phone and make a claim w Asurion, so I'll still have to pay $100 for a new phone.
All in all I still believe this is a hardware issue and I feel that the manager has been short-sighted in automatically attributing it to roms, etc.
All posts have been edited to remove his name though as he does make a good point with that. I actually meant to remove his name when I pasted that, but I must have forgot.
Click to expand...
Click to collapse
He went as far as printing out the thread? What a douche. And fraud for posting your email on here? Lulz...
Sent from my SPH-D700 using xda premium
Hey guys. I posted in a different thread (can't remember which) that I emailed the HTCDev support team basically pitching a b*tch about the fact that Verizon's source has yet to be posted and that HTC is in violation of GPL. I was told it would be escalated and that was roughly a week ago.
I just received a call from HTCDev Support and they have informed me that Verizon's kernel source should be posted on HTCDev in the next day or so. Huzzah! Who said sending random b*tchy emails about stuff doesn't result in anything?
There ya go devs! official kernel source. Have at it! :good:
BreakingVZW said:
Hey guys. I posted in a different thread (can't remember which) that I emailed the HTCDev support team basically pitching a b*tch about the fact that Verizon's source has yet to be posted and that HTC is in violation of GPL. I was told it would be escalated and that was roughly a week ago.
I just received a call from HTCDev Support and they have informed me that Verizon's kernel source should be posted on HTCDev in the next day or so. Huzzah! Who said sending random b*tchy emails about stuff doesn't result in anything?
There ya go devs! official kernel source. Have at it! :good:
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Great news...let's hope nothing holds it up again.
Verizon's network is fantastic but they really, really, really suck at everything else. Okay, maybe not everything, customer service is pretty decent too.
You know what you must do now with your new found power?
Call everyone Congressman and Senator and tell them to pull their heads out off their asses because they are all violating the constitution in some form, or....let the tv networks know that sex is better than violence and they now have to show full frontal or resign.
THE CHOICE IS YOURS, CHOOSE WISELY MY SON/DAUGHTER.
Sent from my HTC's darkside.
Awesome, I sent them an email as well last night. They must have had yours and mine tipped them over. As soon as we get it, I should have something for everyone.
Sent from my Oney Bone.
I'm sure it will be posted right after we get the 4.3 update...
Sent from my HTC6500LVW using XDA Premium 4 mobile app
kdj67f said:
I'm sure it will be posted right after we get the 4.3 update...
Sent from my HTC6500LVW using XDA Premium 4 mobile app
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They are violating the GPL right now, so they better get it up ASAP.
can't wait to have sweep2wake/sleep and to be able to use the stupid htc logo as a button.
I remember they said the same thing about the bolt years ago and still took forever to get them to release it. It's just a generic response to tell you what you want to hear. So you will leave them alone.
Sent from my HTC6500LVW using Tapatalk
I just emailed them again saying that it still hasn't been posted after I received a phone call stating it would be "presently" and I made sure to inform them of the GPL violation again. If it isn't there by the time I get off work today (5 EST) then I am going to call the rep I spoke with and ask her what is taking so long. I made sure to get a direct contact number to the rep I spoke with. I'm a little pissed it still isn't there. 5 EST will be exactly 24 hours since I was told it would be posted and since she did say it could take a day I figured I'd give them at least 24 hours before I call and b*tch.
Edit: Delete
BreakingVZW said:
What's with the smart ass response? I wasn't bragging man. Just informing everyone of the news.
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I think it was just a joke...
Sent from my HTC6500LVW using Tapatalk
Sorry Breaking, it was only meant as a joke, I wasn't trying to mess with you. I was just surprised that you got an actual response from HTC that appeared that they were listening to their customers for once, and not just the typical form letter response you usually get.
If it rustled your feathers my bad.
Sent from my HTC's darkside.
BreakingVZW said:
I just emailed them again saying that it still hasn't been posted after I received a phone call stating it would be "presently" and I made sure to inform them of the GPL violation again. If it isn't there by the time I get off work today (5 EST) then I am going to call the rep I spoke with and ask her what is taking so long. I made sure to get a direct contact number to the rep I spoke with. I'm a little pissed it still isn't there. 5 EST will be exactly 24 hours since I was told it would be posted and since she did say it could take a day I figured I'd give them at least 24 hours before I call and b*tch. The thing they don't know is I recorded our conversation for proof I was informed of kernel source release just in case.
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Hey dude just wanted to let you know in some places it may or may not be illegal to record a conversation without the other parties consent.
In like two minutes of Google research I have come up with (Assuming you live in the US) that there are about 12 states that require the consent of both parties and about 38 states + D.C only requiring one party to consent.
http://www.xda-developers.com/android/google-taking-aim-at-device-modders-in-android-4-4-kitkat/
This concerns me greatly as a kernel modder...
I am worried they aren't going to release the source code until the One gets the Kit-Kat update, thereby enforcing this dm-verity feature...my only hope is that there is a toggle for it in the source. We shall see.
Still havent heard back from HTC yet on my end, just this: "Thank you for providing this information. I have forwarded your request for the Kernel Source Code to our Specialist. They should be in contact with you within 7-10 business days. They may be in touch with you sooner. It just depends on their current work load as they work on a first come first serve basis. In the meantime, Bryan, I hope you enjoy your week!"
megaorange1 said:
Hey dude just wanted to let you know in some places it may or may not be illegal to record a conversation without the other parties consent.
In like two minutes of Google research I have come up with (Assuming you live in the US) that there are about 12 states that require the consent of both parties and about 38 states + D.C only requiring one party to consent.
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The issue with that is when they record conversations from customers calling in they don't ask for consent right? They just do it. I'm sure it's probably frowned upon. At this point, with how long they've basically not cared about violations of GPL with their refusal to release source, I don't care. Any excuse they try to give us will be BS. T-Mo and AT&T released source for their one. Both 4.1 and 4.1.2. When any of us email to complain about it we always get the same canned "We understand that kernel source code is valuable and essential for all developers..." blah blah blah. They know but they don't care enough to release it. I'm tired of it. I appreciate the warning and I will delete the part about me recording the convo but honestly I shouldn't have had to even felt the need. I had a feeling it was possible they would try to blow smoke up my @$$ and attempt to placate me and say it was being released soon so I wanted documentation. They don't offer transcripts of the conversations freely when you speak to them. Essentially they can say anything they please and not be held accountable for it and that is the exact opposite of customer service and support that HTC likes to claim they pride themselves on. Customer service and support doesn't end at device purchase. You can't claim to be developer friendly and then deny the very thing developers need to develop on the platform.
HTC clearly made one of the best android smartphones of all time. I just wish they would actually support the dev community since, you know, they're "Developer Friendly". Sorry for the rant but I'm tired of waiting... and waiting... and receiving "we know it's important" email responses.
brymaster5000 said:
http://www.xda-developers.com/android/google-taking-aim-at-device-modders-in-android-4-4-kitkat/
This concerns me greatly as a kernel modder...
I am worried they aren't going to release the source code until the One gets the Kit-Kat update, thereby enforcing this dm-verity feature...my only hope is that there is a toggle for it in the source. We shall see.
Still havent heard back from HTC yet on my end, just this: "Thank you for providing this information. I have forwarded your request for the Kernel Source Code to our Specialist. They should be in contact with you within 7-10 business days. They may be in touch with you sooner. It just depends on their current work load as they work on a first come first serve basis. In the meantime, Bryan, I hope you enjoy your week!"
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Yeah I saw that when that story broke on the main XDA page. It seems very anti android. I found it odd Google would be taking that stance.
The response is the first response I received. Then it was exactly a week and I received that phone call last night saying it would be released. I just checked AGAIN and it has yet to be uploaded to HTCDev. I will be calling them and inquiring about it after I get off work as that would be exactly 24 hours since I received their call. Not happy.
res0prw2 said:
Sorry Breaking, it was only meant as a joke, I wasn't trying to mess with you. I was just surprised that you got an actual response from HTC that appeared that they were listening to their customers for once, and not just the typical form letter response you usually get.
If it rustled your feathers my bad.
Sent from my HTC's darkside.
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No man it was my fault. I reacted poorly. I took it the wrong way. Sorry.
I went to the HTCDEV website and looked for kernel source code but wasn't able to find ANYTHING for Verizon's HTC One. I think they just said that as a blanketed response. Hopefully we get the source code this month when they release 4.3
AznInertia said:
I went to the HTCDEV website and looked for kernel source code but wasn't able to find ANYTHING for Verizon's HTC One. I think they just said that as a blanketed response. Hopefully we get the source code this month when they release 4.3
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If that's the case it doesn't make sense. If that's all they were going to do then why even call period? It's a waste of their time and mine. That's an asinine method of customer support. I'd rather them not even call. I didn't expect a call. I expected the "escalation" to be the end of it. This is frustrating as hell. I'm calling them this evening and I will point-blank ask if they ever truly intended to release source or if they were just telling me what I want to hear to shut me up. That line of thinking is idiotic. You tell someone that, when honestly you don't have to (even if HTC wants them to it makes no sense), they are going to follow up.
As I was searching the Internet today I came across this! Can anyone verify it??
http://www.usoftsmartphone.com/t410056.html
For some reason I have my doubts about this. Not just that, but there is no link anywhere, just screenshots, which can be easily faked. This kind of thing happens in the gaming console arena all the time. People just do it for attention. Until a recognized developer we KNOW (on here preferrably......hsbadr????) can confirm this, Im going to rule it as fake.
chevycam94 said:
For some reason I have my doubts about this. Not just that, but there is no link anywhere, just screenshots, which can be easily faked. This kind of thing happens in the gaming console arena all the time. People just do it for attention. Until a recognized developer we KNOW (on here preferrably......hsbadr????) can confirm this, Im going to rule it as fake.
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Although, he has some petty good video of startup, reboot, and maintaining root...as well as showing root checker etc. so time will tell.
The guys a FRAUD. The XDA mods locked down his thread cause he was posting lies about permanent root which he willfully failed to show verity upon request. He is only looking for attention by means of "Thanks." pay him no attention. He's a troll. lol
Farse
This looks like a waste of time...delete.
So there is no reliable system yet to root the Note 4?
They way most of you have been treating and talking about this guy, if I were him and really did have the solution, I'd say "eff ya".
plainbum said:
They way most of you have been treating and talking about this guy, if I were him and really did have the solution, I'd say "eff ya".
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Agreed. I don't understand why everyone is so uppity. What's the harm in just being patient and having a "wait and see" attitude, instead of calling him a fraud and dropping the ban hammer just because he hasn't revealed details yet. Unless we know for certain that he hasn't achieved root, then I don't think we should push him away, even if we don't like his methods. Keep in mind that there is a language barrier here also, so there may be some misunderstanding.
He already said many times he wasn't going to release it. He said it would hurt his business and Samsung would patch it.
Which translates to I've found something that will work on many Samsung devices so if I release it I won't be able to use it to make money in my business, because having a solution for only the Verizon note 4 is not going to do his business much good as he is from outside US.
spocko said:
Agreed. I don't understand why everyone is so uppity. What's the harm in just being patient and having a "wait and see" attitude, instead of calling him a fraud and dropping the ban hammer just because he hasn't revealed details yet. Unless we know for certain that he hasn't achieved root, then I don't think we should push him away, even if we don't like his methods. Keep in mind that there is a language barrier here also, so there may be some misunderstanding.
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All you have to do is look at his past post. He did the same thing with an LG device. Posting he has achieved root when he had not. When the mods finally asked him to provide proof he declined to answer. When he's been contacted on his site, his number, etc, etc, he declines to answer the question and left the LG community it's in a complete disarray. We don't need people posting root achieved notices just to get their thanks scores higher. The Note 4 community it's has been thru enough already. And if it was going to hurt his business to release the method, then why release I've achieved root. No thanks, the guys a complete fraud.
I can appreciate that reasoning, thanks.
Here a genuine question, not trying to be argumentative:
How is this situation with vnmobile different than the video posted showing the Galaxy S5 bootloader unlock?
http://www.xda-developers.com/verizon-galaxy-s5-bootloader-has-been-unlocked/
It appears that this dev (beaups) does not plan to release his methods either, yet he is not treated with the same disdain as vnmobile. Granted it appears that beaups has earned respect previously, but at the end of the day the same question remains: what is the purpose of sharing the video?
This guy definitely a fraud. His real name is Ngoc Vu and he's running a business selling tech equipments in Vietnam. Let me throw a few things on the table here.
1) Language barrier issue - Nope I speak his language and had visit his website and his facebood page. Just full of shi...
2)Hurt his business if he released the root fix? Another bull sh... 2 ways he could make money. a) release the fix and collect over 20k cash from XDA b) Offer a service to root the phone with a fee. Guess what? none existed.
Summary - he just want to drive traffic to his web site, and make his business more visible to the world specially XDA where everyone interested in cell phone/tablet and electronic equipments. Case closed!
i just saw this post. And i confirmed he is a Vietnamese guys. like me. ^^
But i am so surprise, because he used the Booloader and ROM from "hsbadr" of XDA forum.
- This is the post of HERO "hsbadr" (By hsbadr, Recognized Developer / Recognized Contributor on 13th August 2015, 10:46 PM) : http://forum.xda-developers.com/not...nt/firmware-safe-upgrade-to-lollipop-t3178148
------------------------AND this the post of the guy in Vietnam ^^ (it was 31-10-2015, 06:02 PM ) . in Asia country like Vietnam, the Day is first, then the Month. So his video was Oct 31,2015. After "hsbadr" released his tutorial. ^^ i wish i can upload photo for you guys.
http://vietfones.vn/forum/showthread.php?1047158
This: "N910VVRU2BOG5 - Android 5.0.1 : Fri, 31 Jul 2015" is f-u-c-king fake ^^
Pls Forgive him!!!