hi, so yeah there are a range of threads on the actual issue. I had though I was one of the lucky ones, but recently i have noticed a faint yellow spot in the middle of the screen. It's kinda annoying, but I don't know if its worth sending the phone in.
this is because I have had a bad experience with my xperia arc and the sony service centre in the uk. (they do fix the phone, but twice it has come with new issues caused by careless handling poorly reattached cover, screws loose and scratches etc.)
so I would like to know, from people who were also in this situation, do they repair the phone by replacing the screen or replace the whole handset? Because if its the former I don't know whether I will risk it...
I went to the shop and explained the problem, they said I was allowed to hand it in. 2 weeks later I got a call to say that the phone was in the shop, went to the shop and and got a whole new xperia s we are about 3 weeks later now and no problems so far, fingers crossed it will stay like that ;p
Sent from my LT26i using xda app-developers app
patato800 said:
I went to the shop and explained the problem, they said I was allowed to hand it in. 2 weeks later I got a call to say that the phone was in the shop, went to the shop and and got a whole new xperia s we are about 3 weeks later now and no problems so far, fingers crossed it will stay like that ;p
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
nice! the problem I have is that I won it off sony in a competition (this isn't a problem haha) but means the only option I have is to send it direct to sony
Sony UK flatly refuse to fix mine. I have asked on several occasions in the last 8 or 9 months and get various reasons why not.
I have been told I would have to pay as the handset only has a 6 month warranty. I was also told I would need to prove I had never exposed it to temperatures outside the specified range.
The so called experts in my local Sony place are total muppets, I have heard some pretty strange things while queuing, including some poor woman being told that the backlight on her TV was supposed to be dim to save power and if she couldn't see it properly she needed to make sure she was in a fairly dark room lol
I'm out on business next week so I'll be visiting a different Sony place.
Sent from my XperiaS via transwarp conduit.
I have a very good experience with sony(ericsson) assistance centre in rome .....
they repaired my vivaz 4 times for free [ in italy for the laws , there's a min. warranty for 2 years , ] , and only once i've paid 60 € ( about 45 £) for repair the lcd ..........
Now are 8 months i have yellow tint , and i don't know when take to assistance to repair it because i use my sxs everyday intensively
p.s. infact apple paid ( and I think will continue to pay ) a fine because they apply a standard 1 year warranty while the laws force to have a basic 2 year warranty
oddly enough
i bought the phone 7 months ago
1 month later the yellow tint appeared on my phone only on white pages (dont know if thats your case)
didnt bother to send it back to sony coz i know they suck
5 months later this yellow tint disappeared
odd
jojo1212 said:
oddly enough
i bought the phone 7 months ago
1 month later the yellow tint appeared on my phone only on white pages (dont know if thats your case)
didnt bother to send it back to sony coz i know they suck
5 months later this yellow tint disappeared
odd
Click to expand...
Click to collapse
Mine became less severe over time too.
Sent from my XperiaS via transwarp conduit.
On mine, yellow tint on the screen appears only when the phone is very hot and on white background.
It does not bother me very much. So I let it without repair.
that's weird because for me its the opposite, when I got the phone I made sure I didn't have the issue. It was only recently that I noticed it. I think I could probably live with it, the only thing Im thinking of is its resale value...
:| i let it be either.. didn't bother me too much.
phone replaced in one two days
I was facing the yellow tint problem also. Went to sony service center and was pleasantly surprised to get a new phone in two days.
randomboy said:
I was facing the yellow tint problem also. Went to sony service center and was pleasantly surprised to get a new phone in two days.
Click to expand...
Click to collapse
nice, what country do you live in? Also how long ago was this?
adsada arc said:
nice, what country do you live in? Also how long ago was this?
Click to expand...
Click to collapse
I have had a very minor issue with yellow tint on my handset for a few months, I have as of yet not return the phone for repair due to the possible 2 week wait for the repair here in France.
I would like to let everyone who is suffering with this issue that the .55 firmware from my personal experience makes the handset runs at 4/5 oC cooler and for me means I now hardly ever see the yellow tint appearing...:good:
sorry i am noob here, can anyone tell me what is yellow tint??i never kow this..
Realistically no one should suffer from it any more as far as I'm aware as it was a problem with the first batch off the line. It's since been fixed by Sony. I had to get mine swapped for new from Sony as it was a recognised issue. But i had it on the day of release
Sent from my Jellybean Xperia S
phyvax said:
sorry i am noob here, can anyone tell me what is yellow tint??i never kow this..
Click to expand...
Click to collapse
Yellow tint is a issue where when viewing certain shades of white certain patches of the screen would appear yellow ish (like a stain). Most people seemed to experience this in the same areas (down full length of the right hand side of the phone and a large patch in the middle above the tactile buttons)
I got my phone pre installed with ICS. so My Phone is a new one.... I have tested it every aspect. no tints
Related
I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.
My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2
It's 10 I said the exact same thing.
sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2
This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development
It showed up... I've got this phone just one week and i can't replace it because I don't live in USA.. is there any way to fix it,? will any "pixel fix app" works on this amoled screen?
edit: i read about it and there is no way to fix it I'll try to return this phone, soo bad samsung..
timon12 said:
It showed up... I've got this phone just one week and i can't replace it because I don't live in USA.. is there any way to fix it,? will any "pixel fix app" works on this amoled screen?
edit: i read about it and there is no way to fix it I'll try to return this phone, soo bad samsung..
Click to expand...
Click to collapse
I played this "game" a few weeks ago. I also live outside the US, so I had to send it back for repair,due to a speaker problem (the speaker was 'crackling') and no firm in europe could fix it.. They were the worst weeks of my summer,it took almost 2 months to get my phone back,but I dont have any issues with the phone since then. Hope youll have more luck, 2 months were really too much.
soadzoor said:
I played this "game" a few weeks ago. I also live outside the US, so I had to send it back for repair,due to a speaker problem (the speaker was 'crackling') and no firm in europe could fix it.. They were the worst weeks of my summer,it took almost 2 months to get my phone back,but I dont have any issues with the phone since then. Hope youll have more luck, 2 months were really too much.
Click to expand...
Click to collapse
I'm seeing something similar but It's not always there, only shows up occasionally when the screen goes off and I wake it, started happening using liteROM
It's not a "stuck pixel". AMOLEDs can have dead pixels at worst (and it's MUCH rarer than in LCDs and usually it's only one color that doesn't respond). There's some deeper issue. Take a screenshot and see if it shows up there -- that'll tell us if it's in software or hardware.
roothorick said:
It's not a "stuck pixel". AMOLEDs can have dead pixels at worst (and it's MUCH rarer than in LCDs and usually it's only one color that doesn't respond). There's some deeper issue. Take a screenshot and see if it shows up there -- that'll tell us if it's in software or hardware.
Click to expand...
Click to collapse
If I have two bright green pixels, which are on all the time on the sa screen of my tab 7.7, what is this called then?
Hi guys:
Tomorrow i am going to buy a Xperia S, i can test all hardware parts over 1 thing that i saw people say that when they play hard games for like 30 muinits they got yellow spot on the screen...
When i will buy the phone i can test it for just some muinits and i can't play on it for 30 minits to see that if yellow spot will apear or no.
How to know if the phone have that problem with less that 5 muinits?
im playng on my xperia S and sometime longer then 30 min. and i dont see any yellow spot
My xs has the yellow tint, it took about 2 month to start as well but got mine from new. It's like it burns the screen, if you get chance to check one just check it on a white background, you will be able to see it almost straight away
Sent from my LT26i using xda premium
The $niper said:
Hi guys:
Tomorrow i am going to buy a Xperia S, i can test all hardware parts over 1 thing that i saw people say that when they play hard games for like 30 muinits they got yellow spot on the screen...
When i will buy the phone i can test it for just some muinits and i can't play on it for 30 minits to see that if yellow spot will apear or no.
How to know if the phone have that problem with less that 5 muinits?
Click to expand...
Click to collapse
just check its 12W20 & beyond
Sent from my Xperia S using xda premium
It was only the first lot that had the issue. Its since been fixed. So find out how old it is
Sent from my Jellybean Xperia S
I had the yellow tint problem. It occurs in certain phones when they get warm - the screen gets a sort of yellow cloud which then disappears when the phone cools done.
As far as I know this issue, as others have said, has been resolved and is only present in the very first Xperia S phones manufactured. I don't think you'll be able to find out if this problem happens in your phone in just 5 minutes unless you put the phone somewhere very hot.
I was able to return my phone for one without the yellow tint. Make sure you buy it from somewhere reputable and keep your receipt!
Good luck! It is an excellent phone!
Thank you guys , i hope that i will not have it because the phone is from the oldest Xperia S phones.
The $niper said:
Thank you guys , i hope that i will not have it because the phone is from the oldest Xperia S phones.
Click to expand...
Click to collapse
It is a problem of all Xperia S before 8 week of merchandise. Also my phone has this problem. In Italy is possible to change the screen, in warranty, with the only spedition cost. The screen works good, the only problem is the tiny yellow color. But your phone has all its functionalities
Sorry for my bad english
stibuz95 said:
It is a problem of all Xperia S before 8 week of merchandise. Also my phone has this problem. In Italy is possible to change the screen, in warranty, with the only spedition cost. The screen works good, the only problem is the tiny yellow color. But your phone has all its functionalities
Sorry for my bad english
Click to expand...
Click to collapse
Ooh ****... i hope that the phone will not have that problem because here in syria there is no warrently.
Greetings
This problem started only today. The screen literally flickers like a malfunctioning tube-light. I have dropped my Xperia ZL at the service center as they want to "observe" it. I would like nothing short of a replacement unit from Sony. It's been 30 days since I purchased the product. I also had a faulty charger when I first purchased the phone. Btw, I am from India and the phone model number is C6502.
My main intention is to get a replacement unit as I don't want my phone sent to the repair center as early as one month after purchase.
Any inputs regarding this will be greatly appreciated.
Regards
A320232 said:
Greetings
This problem started only today. The screen literally flickers like a malfunctioning tube-light. I have dropped my Xperia ZL at the service center as they want to "observe" it. I would like nothing short of a replacement unit from Sony. It's been 30 days since I purchased the product. I also had a faulty charger when I first purchased the phone. Btw, I am from India and the phone model number is C6502.
My main intention is to get a replacement unit as I don't want my phone sent to the repair center as early as one month after purchase.
Any inputs regarding this will be greatly appreciated.
Regards
Click to expand...
Click to collapse
as long as u replace it within the replacement period its good ..either 15-30 days i guess .
otherwise they will only repair it .however if it is found to be a phone fault like maybe a lose wire they may not charge u
you should have straight away said replace it .
service centres here in india have a knack to be annoying and not replace it
demonicjas said:
as long as u replace it within the replacement period its good ..either 15-30 days i guess .
otherwise they will only repair it .however if it is found to be a phone fault like maybe a lose wire they may not charge u
you should have straight away said replace it .
service centres here in india have a knack to be annoying and not replace it
Click to expand...
Click to collapse
Guess what!
I had got a faulty charger out of the box. I got it exchanged for a new one with the dealer. After 30 days, the display is screwed, flickering like a spoiled tube light.
The staff at the service center is absolutely rude and abusive and cannot communicate properly in English and the customers are made to wait for unnecessarily long durations to get a reply/answer. The problem as detected by the service center is with the phone's motherboard.
Sony India is not willing to replace my unit with a new one and is not willing to refund the amount either. They have told me that they will be replacing the motherboard only and nothing more. I don't trust these idiots anymore. What I need is a replacement unit or a complete refund.
Any suggestions?
A320232 said:
Guess what!
I had got a faulty charger out of the box. I got it exchanged for a new one with the dealer. After 30 days, the display is screwed, flickering like a spoiled tube light.
The staff at the service center is absolutely rude and abusive and cannot communicate properly in English and the customers are made to wait for unnecessarily long durations to get a reply/answer. The problem as detected by the service center is with the phone's motherboard.
Sony India is not willing to replace my unit with a new one and is not willing to refund the amount either. They have told me that they will be replacing the motherboard only and nothing more. I don't trust these idiots anymore. What I need is a replacement unit or a complete refund.
Any suggestions?
Click to expand...
Click to collapse
replacing for free ?
usually they do not replace n say withing 15days n crap .. i had similar issues with htc service centre too . incompetent staff and nothing else to offer
try talking to the dealer u purchased the phone from .
demonicjas said:
replacing for free ?
usually they do not replace n say withing 15days n crap .. i had similar issues with htc service centre too . incompetent staff and nothing else to offer
try talking to the dealer u purchased the phone from .
Click to expand...
Click to collapse
Yes, for free. I am looking for a complete device replacement. I do not want them to replace my motherboard but the entire phone itself. Motherboard failing in a month - completely unacceptable. I just cannot imagine my new phone falling into the hands of those disgusting animals at the service center.
I just saw my xperia zl flckering or something like that. i was listening to music and lock the phone, and when I turn the screen on the lockscreen it was flickering and the song was stoped, i had to unlock it for it to stop.... mmm
Blinking Display
A320232 said:
Greetings
This problem started only today. The screen literally flickers like a malfunctioning tube-light. I have dropped my Xperia ZL at the service center as they want to "observe" it. I would like nothing short of a replacement unit from Sony. It's been 30 days since I purchased the product. I also had a faulty charger when I first purchased the phone. Btw, I am from India and the phone model number is C6502.
My main intention is to get a replacement unit as I don't want my phone sent to the repair center as early as one month after purchase.
Any inputs regarding this will be greatly appreciated.
Regards
Click to expand...
Click to collapse
Im from Srilanka.I also noted this display blinking problem today.but it only happens some times.I think this problem started after upgrading the phone to latest android 4.2 few days ago.Im so disappointed with Sony.
devinda111 said:
Im from Srilanka.I also noted this display blinking problem today.but it only happens some times.I think this problem started after upgrading the phone to latest android 4.2 few days ago.Im so disappointed with Sony.
Click to expand...
Click to collapse
Agreed I as well have come to this conclusion. Once unlocking my phones code it randomly flickers for a couple of minutes then once I let the brightness settle in (usually change to auto-brightness) I tend to not notice it. Definitely a software type of bug in .423
As the main topics of this forum are whining about the update situation, ranting about hardware defects and other unpleasant stuff (but justified, though), I'd like to share my recent - positive! - experience with HTCs support.
A week ago I decided to send in my phone because it suffered from the well know wifi-problem. I also mentioned that I had some screen flickering when the battery was running low, but I had lived with that for the last 18 months and it wasn't a big deal.
So, what did HTC do to my phone?
They replaced the wifi module. They replaced the bezel module (apparently something related to the display). They replaced the battery. And on top of that, they replaced the white cover, which had suffered from far too many falls to the ground. They reinstalled the newest firmware.
So, what did I pay?
Nothing.
Just picked it up, and in fact, I have a new phone, which will be good enough for the next 18 months of calling, texting, internet browsing, music, youtube, reference, a little gaming - with or without 4.4.
So, after my beloved HD2 died the day the One X was released in Germany, I immediately got one. And it is and was a great phone. It never reached the unbelievable community support the HD2 had (which never even received the last official version of windows mobile 6.5 from HTC), but it still is a great phone with a great design and user interface.
Okay, I just wanted to add this, hoping that there is still anybody here actually enjoying this beast of a phone
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I just have to.... I returned mine 4 times because they didnt want to acknowledge the wifi problem and then the backlight problem. Then the newest update came (sense 5) and it broke my wifi. Called htc they said i have to wait for an update. Which took 3 months. Which means i couldnt use my wifi for 3 months... So yeah
I am glad for you you had a good experience.
Sent from my EndeavorU using Tapatalk 4
i think it's just in nearly all other countries except of germany htc has really bad support...because in germany i got the problem with apx mode...bad wifi...bad battery life even with second battery...and housing was in a bad condition too...send it to them...and see there all except from the screen was new screen wasn't replaced because it was already like new and i just had to pay a few €for the delivering nothing more graet support in germany...but bad in others :/ ..
I had a good support from HTC repairing center in Middle East
I asked my brother to buy me the HOX from KSA is it was there much cheaper than here in my country Jordan , adn he biught it with an international warranty , I rooted it and Flashed a Custom ROM on day one
within a year I started to suffer from Black Screen of Death , I did send it to HTC local repair center but they claimed that the international warranty only covers software things so I decided to send it back to KSA with express shipping to my brother
there at KSA they replaced the Main Board without a question for free and my brother brought back with him , maybe I were lucky enough
One-X-master said:
i think it's just in nearly all other countries except of germany htc has really bad support...because in germany i got the problem with apx mode...bad wifi...bad battery life even with second battery...and housing was in a bad condition too...send it to them...and see there all except from the screen was new screen wasn't replaced because it was already like new and i just had to pay a few €for the delivering nothing more graet support in germany...but bad in others :/ ..
Click to expand...
Click to collapse
Support in Holland is also very good, just had my volume rockers broken and they have fixed in a couple of days and fitted the latest firmware. And this time table was including sending it in and back with a courier. Happy with the HTC ( the same story applies to my old sensation).
yea i think in whole EU we have better support then somewhere else...but also here some guys were not so lucky like we :/ ...