Used the search feature in this forum and google'd the net and haven't seen an issue like this yet.
I got two G3's last week.
My wife will try to send a text to several people that we know that have old style "Dumb" phones (Including my work phone) and either:
1. The dumb phone receives a blank message from her
2. The dumb phone receives a message of about 9 characters​
Called Sprint and the Tech person first said that she had personally received messages from friends to her personal dumb phone, that were sent from other types of smart phones that were blank as well. But she said that it turned out to be whatever alternate keyboard that they had installed and that the stock keyboard would send fine. After a few tests she eventually said they would call us back when they figured out the problem within the next few days.
My wife didn't install anything but a task killer on the phone (I uninstalled it after reading a few posts here). She is running stock everything and sending to other smartphones works like normal.
Have already tried a workaround by telling people that she texts to buy smartphones but I don't think that's going to work out.
What could this be? Any ideas would be appreciated.
Related
Hi,
It's now for one year i have my HTC Desire (not rooted), and i have a problem with sms.
Two of the contacts i text the most reported me that they recieve my messages twice, sometimes more. One of them has a Nokia N900 and told me sometimes my messages get erased before he could read them (and it only happens with my sms) and the other one has an iphone 4.
So I think it comes from me but can't determine why, or how to stop it.
I'm using Handcent Sms (because of the annoying feature that converts sms longer than 3 or 5 in mms in the stock Messages apk).
For now i'm waiting for HTC to publish their 2.3 ROM for the desire, but it's still very boring.
I searched the web but i couldn't find any answer to my problem, so here i come to ask it to the most qualified forum i know.
Edit : I forgot to mention that for a few weeks my phone decided to randomly reboot without any obvious reason, don't know if it's related or not.
I had a similar problem, but it was my provider. Still occassionally it happens.
I'm french and my provider too. The friend with a nokia has got the same provider but never has the same issue.
But it could be.
Trowic said:
I'm french and my provider too. The friend with a nokia has got the same provider but never has the same issue.
But it could be.
Click to expand...
Click to collapse
Come to think of it, I first noticed the problem on my N72. I would also get duplicate and sometimes triplicate sms from different people. And sometimes they would get from me.
Upgraded to Nokia E65, and it still ocassionally happened.
Since then, I've changed phones to the Desire. Didn't notice it, but the first was stolen after 2 weeks, so I got a new Desire and also changed providers. Haven't noticed anything odd yet.
As long as you don't get charged for the additional incoming/outgoing sms, I wouldn't worry.
Thanks,
I have unlimited sms included in my plan so i do not worry about it (i'm more about mms unwillingly sent). It does not bother me that much, but my friends complain about it a lot, that's why i would like to find a solution.
I'd check with your provider. Give them a few "short" words. See if these things are indeed being sent multiple times. IF they are (3 mms to the same person at the same time), then the issue is in their sms handling system.
At the time I had the issue with one provider, we were getting charged for both incoming and outgoing sms/mms. in otherwords, we were getting ripped off occassionally.
But now incoming is free.
EDIT: I suppose your Sent/recieved notfications are set to ON? Keep an eye on them, and see if you get 2 or 3 of the same notifications.
Anyone else experience this on their M8? Group messaging worked fine last night. This morning I received (message not downloaded, generic network failure). I use the power saving feature and data connection is checked. Therefore, I'm assuming when this power feature is enabled and mms message are sent when the phone is not in use (when I'm sleeping) it causes these error and is unable to resolve itself.
I am able to send messages to other people, but not the ones I group message with. Has anyone else encountered this problem on their M8. Some of what I Google so far points to apn.
This what I get when one of my friends respond to my group text, followed by message not downloaded generic network failure
Same issue, troubleshooting all day with htc and tmobile, think i found solution
I have been dealing with this exact situation ALL DAY. Unfortunately, google did not provide much help as it seems to be a new problem. Background information: I just bought a new HTC One M8 (T-Mobile) and received an MMS from my boyfriend within minutes of turning it on (no issue). 1 day later, I installed the "System update" and when he tried to send me an MMS, I got the same error as the thumbnail above and was unable to download. The error message "Message not downloaded - Generic Network Issue" kept coming up. I tried googling and doing my own troubleshooting, I restarted the phone multiple times, I messed with the APN, I took out and reinstalled the simcard, all to no avail. I contacted HTC via their live chat and waited in a queue of 40 people They also tried to get me to update my APN information and again, to no success. I then called T-Mobile to see if there was a network issue with the SIM card. By this point, I got a MMS from another friend which also resulted in the same error message. T-Mobile tech was super helpful, tried sending me pic messages which actually came through! I then realized, the two users who sent me pics were both iPhone users. So the T-Mobile tech grabbed an iPhone and tried sending an MMS at first to no avail. He tried again and BOOM, picture message received. Still, he couldn't understand why it was happening still when my boyfriend and friend were sending me pics. Hours later, and still befuddled (tmobile tech said he would call later to follow-up and do some research on his own in the meantime - verrrry helpful guy!), it hit me like a TON OF BRICKS..... Both my bf and friend are not only iPhone users, but are on the OLD operating system because they (like many iphone users) didn't want to update to the new iOS because it apparently changed the look of the phone/apps. They are both in the process of installing and converting their iphone 4(s) - not "S" as in model but plural to the new operating system. Unfortunately, I can't report on whether this was the issue but I imagine with a brand new phone (HTC One M8), new system update that I installed yesterday and their old phone/VERY old iOS (this is like 2 versions ago - for both of them), there is a MAJOR incompatibility.
I will report back once they have installed and tried sending a pic, but hopefully this will help someone else for now (or who has a friend or significant other that can act quicker than mine do )
Whoa... Both of my friends have iPhone. Yeah I was on the phone with the tech this afternoon and he was unable to resolve my issue.
seems like it's working this morning. I turned off the power saving feature. I don't understand wtf is going on. ?
Happens to me on T-Mobile too, but not all the time, definitely sucks when I'm in a group message and I only get half the texts. Majority of the time it works though. Happens with both people with iPhone's, and Android phones.
I received a follow call from T-Mobile and was told there had been network issues which in turn affected mms. ? this morning I woke up to another generic network error message, but I've had no issues so far.
same issue please help
Hello, I am having the same issue! The people sending me messages do have iPhone but I can't send pic messages to anyone either. I haven't tried receiving from a non iPhone users yet. This is so annoying. I reset my apn numerous times, even talked to HTC ... I'm out of luck. My email is [email protected] please email me some tips/ steps idk if it is the phone, the service or what.
tidalwave23 said:
I have been dealing with this exact situation ALL DAY. Unfortunately, google did not provide much help as it seems to be a new problem. Background information: I just bought a new HTC One M8 (T-Mobile) and received an MMS from my boyfriend within minutes of turning it on (no issue). 1 day later, I installed the "System update" and when he tried to send me an MMS, I got the same error as the thumbnail above and was unable to download. The error message "Message not downloaded - Generic Network Issue" kept coming up. I tried googling and doing my own troubleshooting, I restarted the phone multiple times, I messed with the APN, I took out and reinstalled the simcard, all to no avail. I contacted HTC via their live chat and waited in a queue of 40 people They also tried to get me to update my APN information and again, to no success. I then called T-Mobile to see if there was a network issue with the SIM card. By this point, I got a MMS from another friend which also resulted in the same error message. T-Mobile tech was super helpful, tried sending me pic messages which actually came through! I then realized, the two users who sent me pics were both iPhone users. So the T-Mobile tech grabbed an iPhone and tried sending an MMS at first to no avail. He tried again and BOOM, picture message received. Still, he couldn't understand why it was happening still when my boyfriend and friend were sending me pics. Hours later, and still befuddled (tmobile tech said he would call later to follow-up and do some research on his own in the meantime - verrrry helpful guy!), it hit me like a TON OF BRICKS..... Both my bf and friend are not only iPhone users, but are on the OLD operating system because they (like many iphone users) didn't want to update to the new iOS because it apparently changed the look of the phone/apps. They are both in the process of installing and converting their iphone 4(s) - not "S" as in model but plural to the new operating system. Unfortunately, I can't report on whether this was the issue but I imagine with a brand new phone (HTC One M8), new system update that I installed yesterday and their old phone/VERY old iOS (this is like 2 versions ago - for both of them), there is a MAJOR incompatibility.
I will report back once they have installed and tried sending a pic, but hopefully this will help someone else for now (or who has a friend or significant other that can act quicker than mine do )
Click to expand...
Click to collapse
Hey everyone,
My girlfriend has a Note 4. She switched from iPhone to her Note 4 about 5 months ago. She did the whole thing where she had to disable her iMessages or whatever it is that needs to get done. Her phone is currently running Lollipop. Ever since she went to Android she has had a problem where she will sometimes (more often than not, actually) not receive group texts. We've tried everything.... different messaging app, cleared the cache, done a factory reset, called ATT multiple times (the issue has been escalated and we are currently on a 3 day waiting period to hear back from someone). The issue is only noticeable when she gets group texts from other iPhone users regardless of carrier. She is at her wits end and about to just go back to the iPhone. Is there anything else she can do? Thank you.
car_lost said:
Hey everyone,
My girlfriend has a Note 4. She switched from iPhone to her Note 4 about 5 months ago. She did the whole thing where she had to disable her iMessages or whatever it is that needs to get done. Her phone is currently running Lollipop. Ever since she went to Android she has had a problem where she will sometimes (more often than not, actually) not receive group texts. We've tried everything.... different messaging app, cleared the cache, done a factory reset, called ATT multiple times (the issue has been escalated and we are currently on a 3 day waiting period to hear back from someone). The issue is only noticeable when she gets group texts from other iPhone users regardless of carrier. She is at her wits end and about to just go back to the iPhone. Is there anything else she can do? Thank you.
Click to expand...
Click to collapse
On their iPhones under messaging settings turn on SEND AS SMS. Also, GROUP MESSAGING and MMS MESSAGING need to be turned on. I know it kinda sucks, but all of her friends that have iPhones and send group messages need to do this. This will allow the iPhone users to continue to send via imessage and non-iPhone users should now be able to group text with them.
car_lost said:
Hey everyone,
My girlfriend has a Note 4. She switched from iPhone to her Note 4 about 5 months ago. She did the whole thing where she had to disable her iMessages or whatever it is that needs to get done. Her phone is currently running Lollipop. Ever since she went to Android she has had a problem where she will sometimes (more often than not, actually) not receive group texts. We've tried everything.... different messaging app, cleared the cache, done a factory reset, called ATT multiple times (the issue has been escalated and we are currently on a 3 day waiting period to hear back from someone). The issue is only noticeable when she gets group texts from other iPhone users regardless of carrier. She is at her wits end and about to just go back to the iPhone. Is there anything else she can do? Thank you.
Click to expand...
Click to collapse
Friends on iPhones have to change in her contact to sent to phone not to iMessages.
car_lost said:
Hey everyone,
My girlfriend has a Note 4. She switched from iPhone to her Note 4 about 5 months ago. She did the whole thing where she had to disable her iMessages or whatever it is that needs to get done. Her phone is currently running Lollipop. Ever since she went to Android she has had a problem where she will sometimes (more often than not, actually) not receive group texts. We've tried everything.... different messaging app, cleared the cache, done a factory reset, called ATT multiple times (the issue has been escalated and we are currently on a 3 day waiting period to hear back from someone). The issue is only noticeable when she gets group texts from other iPhone users regardless of carrier. She is at her wits end and about to just go back to the iPhone. Is there anything else she can do? Thank you.
Click to expand...
Click to collapse
https://support.apple.com/en-us/HT204065 Pics of exactly what I was trying to say if it was kind of confusing :good:
Thank you for the info guys. She had done something similar to that in the beginning with her close friends. She had to add a bunch of people to her contacts because of school and she didn't realize until after a while that she wasn't getting group texts. I think she's fed up with the issue and just switching back to iPhone, unfortunately.
Thank you for the help though. This is good to know of for future reference.
I searched here and google and saw only a few hits on google, but there wasn't much information. I recommended a Robin when they were on super-sale a few months ago to a friend. She is a teacher and says that several parents who text her aren't getting through, although she can text them on her Robin using T-Mo SIM. She said that the T-Mo guy said he wasn't familiar with the Robin and told her to get a new phone
I told her that it sounded impossible since all text, voice and data is universal and that a phone should not be able to discriminate what carrier the text originated from.
I had her DL Android Messenger and try that as her text app and she said "it didn't work" although I didn't press her what exactly didn't work w. the app because we were emailing each other. Also had her restart. I asked her if she knew if these VZN/ATT people were on iPhones (maybe the people were trying to text her on iMessage (or whatever the iOS text app is called?) but she wasn't sure. She also has access to a Verizon flip phone that her brother has and she says that indeed texts from his phone don't go through to her phone.
She's going to let me look at the phone this weekend and I plan on checking if there are any filtering or settings that might be causing her not to get texts from VZN or ATT phones and then clearing the text app's (not sure what the default text app is on the Robin) data. She says that she can get texts from T-Mo and she will be bringing the brother's VZN phone for me to test. I will report back what / if anything that I find in this thread.
Does anyone have any ideas or suggestions what might be causing this / have ever heard of such a thing?
TIA
I am having a problem that started a few months ago, although not when I first purchased my S9.
For some reason I started having a problem where I am not receiving all of my SMS texts. Its often MMS but also sometimes regular SMS. Its not only from iPhones. It seems to happen more when I am in bad service or the phone is off, and then when I turn it on or get service, the texts never come (although I think it may be happening in other circumstances as well - not sure).
I have been using Textra and Handcent. When I switch to the stock Samsung app, the missing messages are not there either.
I have read a lot online about people having this issue, but havent really heard anyone have an answer.
AT&T (of course) says everything is fine with the phone and the network.
I am hoping maybe some XDAers have encountered and solved this?
Thanks in advance for suggestions.
Well hate to break your bubble but AT&T is lying through their teeth about it not being their problem because it is. They're really good at doing that. On the plus side, your phone is 100% fine.
lirong said:
I am having a problem that started a few months ago, although not when I first purchased my S9.
For some reason I started having a problem where I am not receiving all of my SMS texts. Its often MMS but also sometimes regular SMS. Its not only from iPhones. It seems to happen more when I am in bad service or the phone is off, and then when I turn it on or get service, the texts never come (although I think it may be happening in other circumstances as well - not sure).
I have been using Textra and Handcent. When I switch to the stock Samsung app, the missing messages are not there either.
I have read a lot online about people having this issue, but havent really heard anyone have an answer.
AT&T (of course) says everything is fine with the phone and the network.
I am hoping maybe some XDAers have encountered and solved this?
Thanks in advance for suggestions.
Click to expand...
Click to collapse
if its not in the stock app, its not your phone most likely. AT&T is historically known for lying through their teeth. Kinda shocked that they havent been forced to shut down by the FCC to be honest. They have a very pleasant and air tight outside appearance and they have accomplished some great things all while doing the right ting from time to time. They dont look so open and honest when you start reading reports on them. Funny part is that i recall reading hard copies of news bulletins about what wrongs they have committed and its not the easiest thing in the world to get that info online. Suppression tactics probably. Anyways, make a new APN and set it up with all the parameters, select it and see what happens. There are tons of threads on at&t apns spanning many device forums, and people have luck with differing, yet certain settings. Id check some of those out and make several APNs with that info. Youlll never have a problem caused by having eleventeen APNs on your device