Anyone else experience this on their M8? Group messaging worked fine last night. This morning I received (message not downloaded, generic network failure). I use the power saving feature and data connection is checked. Therefore, I'm assuming when this power feature is enabled and mms message are sent when the phone is not in use (when I'm sleeping) it causes these error and is unable to resolve itself.
I am able to send messages to other people, but not the ones I group message with. Has anyone else encountered this problem on their M8. Some of what I Google so far points to apn.
This what I get when one of my friends respond to my group text, followed by message not downloaded generic network failure
Same issue, troubleshooting all day with htc and tmobile, think i found solution
I have been dealing with this exact situation ALL DAY. Unfortunately, google did not provide much help as it seems to be a new problem. Background information: I just bought a new HTC One M8 (T-Mobile) and received an MMS from my boyfriend within minutes of turning it on (no issue). 1 day later, I installed the "System update" and when he tried to send me an MMS, I got the same error as the thumbnail above and was unable to download. The error message "Message not downloaded - Generic Network Issue" kept coming up. I tried googling and doing my own troubleshooting, I restarted the phone multiple times, I messed with the APN, I took out and reinstalled the simcard, all to no avail. I contacted HTC via their live chat and waited in a queue of 40 people They also tried to get me to update my APN information and again, to no success. I then called T-Mobile to see if there was a network issue with the SIM card. By this point, I got a MMS from another friend which also resulted in the same error message. T-Mobile tech was super helpful, tried sending me pic messages which actually came through! I then realized, the two users who sent me pics were both iPhone users. So the T-Mobile tech grabbed an iPhone and tried sending an MMS at first to no avail. He tried again and BOOM, picture message received. Still, he couldn't understand why it was happening still when my boyfriend and friend were sending me pics. Hours later, and still befuddled (tmobile tech said he would call later to follow-up and do some research on his own in the meantime - verrrry helpful guy!), it hit me like a TON OF BRICKS..... Both my bf and friend are not only iPhone users, but are on the OLD operating system because they (like many iphone users) didn't want to update to the new iOS because it apparently changed the look of the phone/apps. They are both in the process of installing and converting their iphone 4(s) - not "S" as in model but plural to the new operating system. Unfortunately, I can't report on whether this was the issue but I imagine with a brand new phone (HTC One M8), new system update that I installed yesterday and their old phone/VERY old iOS (this is like 2 versions ago - for both of them), there is a MAJOR incompatibility.
I will report back once they have installed and tried sending a pic, but hopefully this will help someone else for now (or who has a friend or significant other that can act quicker than mine do )
Whoa... Both of my friends have iPhone. Yeah I was on the phone with the tech this afternoon and he was unable to resolve my issue.
seems like it's working this morning. I turned off the power saving feature. I don't understand wtf is going on. ?
Happens to me on T-Mobile too, but not all the time, definitely sucks when I'm in a group message and I only get half the texts. Majority of the time it works though. Happens with both people with iPhone's, and Android phones.
I received a follow call from T-Mobile and was told there had been network issues which in turn affected mms. ? this morning I woke up to another generic network error message, but I've had no issues so far.
same issue please help
Hello, I am having the same issue! The people sending me messages do have iPhone but I can't send pic messages to anyone either. I haven't tried receiving from a non iPhone users yet. This is so annoying. I reset my apn numerous times, even talked to HTC ... I'm out of luck. My email is [email protected] please email me some tips/ steps idk if it is the phone, the service or what.
tidalwave23 said:
I have been dealing with this exact situation ALL DAY. Unfortunately, google did not provide much help as it seems to be a new problem. Background information: I just bought a new HTC One M8 (T-Mobile) and received an MMS from my boyfriend within minutes of turning it on (no issue). 1 day later, I installed the "System update" and when he tried to send me an MMS, I got the same error as the thumbnail above and was unable to download. The error message "Message not downloaded - Generic Network Issue" kept coming up. I tried googling and doing my own troubleshooting, I restarted the phone multiple times, I messed with the APN, I took out and reinstalled the simcard, all to no avail. I contacted HTC via their live chat and waited in a queue of 40 people They also tried to get me to update my APN information and again, to no success. I then called T-Mobile to see if there was a network issue with the SIM card. By this point, I got a MMS from another friend which also resulted in the same error message. T-Mobile tech was super helpful, tried sending me pic messages which actually came through! I then realized, the two users who sent me pics were both iPhone users. So the T-Mobile tech grabbed an iPhone and tried sending an MMS at first to no avail. He tried again and BOOM, picture message received. Still, he couldn't understand why it was happening still when my boyfriend and friend were sending me pics. Hours later, and still befuddled (tmobile tech said he would call later to follow-up and do some research on his own in the meantime - verrrry helpful guy!), it hit me like a TON OF BRICKS..... Both my bf and friend are not only iPhone users, but are on the OLD operating system because they (like many iphone users) didn't want to update to the new iOS because it apparently changed the look of the phone/apps. They are both in the process of installing and converting their iphone 4(s) - not "S" as in model but plural to the new operating system. Unfortunately, I can't report on whether this was the issue but I imagine with a brand new phone (HTC One M8), new system update that I installed yesterday and their old phone/VERY old iOS (this is like 2 versions ago - for both of them), there is a MAJOR incompatibility.
I will report back once they have installed and tried sending a pic, but hopefully this will help someone else for now (or who has a friend or significant other that can act quicker than mine do )
Click to expand...
Click to collapse
Related
Hello,
I have browsed through these boards for a couple of weeks now and seen many pages of issues and problems and for some reason i recently got an issue i cant seem to figure out so im hoping someone else has experienced this also. I recently Hard Reset my phone and reinstalled all the Cabs i wanted. i am on a verizon Touch Pro 2 and i can text everyone except one phone (a phone on my cell acount) and it will send but then respond with MY phone number saying its a System Administrator text back to me saying my text has been delivered. Its annoying and only get it from this phone so far. Why am i getting this? If i need to give a screen shot i will.
Turn off the delivery notification. This can be found under sms options.
I am having a problem with text messages. Every outgoing text message is right, but every incoming text message reads an hour earlier than it really is. So if someone sends me a message at 4pm, my phone says it is received at 3pm. It's really annoying, and it messes up then entire list of messages from a person. Is there anything I can do about this? I have the Energy Sense Rom.
Anyone had this problem??
Hey, I run the Cookie Energy ROM and OCCASIONALLY on a new flash the time stamps will be messed up. What fixes it for me, is enter your time settings (click on the clock in the HOME Sense Tab) and pick the time zone, then manually enter the correct time and it typically fixes it inside the Sense Text Client.
However, you can also use something like SMS-Chat, which runs faster and cleaner. But occasionally freezes. I'm not sure how to fix this. But just a suggestion. Cheers
I talked to Rogers techs and they reset my phone settings from their end and still messed up. Then they blamed the fact that it was an unlocked phone. I told them that the last 3 phones I used on their network all unlocked and showed the correct time stamp. I also attached an official answer from HTC.
Who am I supposed to believe?.
HTC answer:
Thank you for contacting HTC about your Touch Pro 2. I understand that your text messages are coming in four hours off. I wish we could be of more assistance, but your carrier stamps the time on those messages. This has happened for years on the Rogers network. There is no setting on your mobile device that controls the time stamp you receive. Some Rogers-branded devices have a hot fix available that accounts for the Alaskan time, but the T-Mobile Touch Pro 2 doesn't have a patch available for correcting this issue. I apologize for any inconvenience this may cause you, but I'm glad I could offer some insight into this issue.
Still confused?!?!?!
Just to add a little more confusion to the topic. My friend and I both bought Tmoblie phones. He a HTC HD2 and me a HTC touchpro 2. I had them unlocked . We put our Rogers sims in our phones and his text time stamps are right on and mine our 4 hours behind. I now believe its a Rogers cell tower problem. IF anyone out there has seen or has a soluiton it would be greatly appreciated...seeing that i get 50 to 100 textes a day, it gets confusing when the times are off.
Thxs
Its the rom it self, I am on virgin in Canada and with certin roms my txts times are messed but with some there not, try a different rom.
After 3 days of searching the forums I found a fix that works with all HTC phones. I used it on 2 HTC phones, HD2 and Touchpro 2 with great success. All you have to is download the small cab file to your computer copy it over to your phone and extract it. Thats it.....
Thxs to Dangerously for the fix. I added the link to the thread which has the cab in it.
http://forum.xda-developers.com/showthread.php?t=374956&page=14
The Energy ROM FAQs list this fix:
Wrong SMS Timestamp: If you are receiving text messages (SMS) with the wrong timestamp, what may cause them to be in the wrong order, a solution was posted here.
Hi,
It's now for one year i have my HTC Desire (not rooted), and i have a problem with sms.
Two of the contacts i text the most reported me that they recieve my messages twice, sometimes more. One of them has a Nokia N900 and told me sometimes my messages get erased before he could read them (and it only happens with my sms) and the other one has an iphone 4.
So I think it comes from me but can't determine why, or how to stop it.
I'm using Handcent Sms (because of the annoying feature that converts sms longer than 3 or 5 in mms in the stock Messages apk).
For now i'm waiting for HTC to publish their 2.3 ROM for the desire, but it's still very boring.
I searched the web but i couldn't find any answer to my problem, so here i come to ask it to the most qualified forum i know.
Edit : I forgot to mention that for a few weeks my phone decided to randomly reboot without any obvious reason, don't know if it's related or not.
I had a similar problem, but it was my provider. Still occassionally it happens.
I'm french and my provider too. The friend with a nokia has got the same provider but never has the same issue.
But it could be.
Trowic said:
I'm french and my provider too. The friend with a nokia has got the same provider but never has the same issue.
But it could be.
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Click to collapse
Come to think of it, I first noticed the problem on my N72. I would also get duplicate and sometimes triplicate sms from different people. And sometimes they would get from me.
Upgraded to Nokia E65, and it still ocassionally happened.
Since then, I've changed phones to the Desire. Didn't notice it, but the first was stolen after 2 weeks, so I got a new Desire and also changed providers. Haven't noticed anything odd yet.
As long as you don't get charged for the additional incoming/outgoing sms, I wouldn't worry.
Thanks,
I have unlimited sms included in my plan so i do not worry about it (i'm more about mms unwillingly sent). It does not bother me that much, but my friends complain about it a lot, that's why i would like to find a solution.
I'd check with your provider. Give them a few "short" words. See if these things are indeed being sent multiple times. IF they are (3 mms to the same person at the same time), then the issue is in their sms handling system.
At the time I had the issue with one provider, we were getting charged for both incoming and outgoing sms/mms. in otherwords, we were getting ripped off occassionally.
But now incoming is free.
EDIT: I suppose your Sent/recieved notfications are set to ON? Keep an eye on them, and see if you get 2 or 3 of the same notifications.
Used the search feature in this forum and google'd the net and haven't seen an issue like this yet.
I got two G3's last week.
My wife will try to send a text to several people that we know that have old style "Dumb" phones (Including my work phone) and either:
1. The dumb phone receives a blank message from her
2. The dumb phone receives a message of about 9 characters​
Called Sprint and the Tech person first said that she had personally received messages from friends to her personal dumb phone, that were sent from other types of smart phones that were blank as well. But she said that it turned out to be whatever alternate keyboard that they had installed and that the stock keyboard would send fine. After a few tests she eventually said they would call us back when they figured out the problem within the next few days.
My wife didn't install anything but a task killer on the phone (I uninstalled it after reading a few posts here). She is running stock everything and sending to other smartphones works like normal.
Have already tried a workaround by telling people that she texts to buy smartphones but I don't think that's going to work out.
What could this be? Any ideas would be appreciated.
Hey guys
I'm having an issue where some of my received SMS messages are getting cut off at the end. The last part is essentially being replaced with the word "null".
Details
-Happens on stock message app (regardless of whether Textra or GO SMS are installed), Textra, and GO SMS
-Affected messages are usually over 160 characters
-Not all messages over 160 characters are cut like this
-Has happened with 2 contacts, one on H2O wireless
-I'm using a rooted T-Mobile Note 3 running stock TW on 4.4.2 with the NE6 build and the NF1 baseband. Was happening before I flashed the new baseband
I've searched for a similar issue, but I haven't found anything like it. Do you guys know what it could be? Thanks in advance:good:
Wow, that's a new one to me....My first guess would be something funky happening on T-Mobile's end. Maybe call Tech Support and have them reset you? That's just a wild guess, though....
Sent from my SM-N900T
I'm having the same exact issue. On tmobile prepaid with my HTC One. No resolution so far with TMobile.
on tmobile chat support now, they tried to get me to master reset. been having this issue for a while now. thought it might be an iphone thing, but turns out android users also have this happen to their texts. im on the t-mobile htc m8 firmware 3.32.531.2 ARHD 22.2. will report back if anything is resolved
so technical care is looking into it. they said they will do something with my signal and monitor it for 3 days. ill get a call back when everything seems fine. will try to report back when they do contact me
ok so they said everything is fine on the network. all of the texts are going thru correctly so my phone SHOULD be downloading and displaying them correctly. so they said it could either be my phone or my sim card. they are shipping me a new sim card. if this happens again i will switch sim cards out. last resort will be a phone replacement. again i will try to report here any further info if anyone is interested
Same exact issue I've had for a couple months now and numerous others. New sim card or replacement phone didn't help (HTC ONE M8)- it's definitely something with T-mobile .. https:// support.t-mobile.com/thread/73266 an active thread about this matter too. They'll keep giving you the run like they've been doing to me the past month. ( i had to make space between https:// and support since I have less than 10 posts..)