[Q] Black spots on camera - Galaxy Note II Q&A, Help & Troubleshooting

Hello
Yesterday, Ive updated my Note 2 via Kies, It was just a kernel update. It failed first time then kies gave a warning about kies didnt recognized your phone please remove cable battery and start again continou. I did so and updated it from start it did this time.
Today I figured out I have black spot on my main camera.
When I swap to video mode spot moves to right due to resoultion change.
I still have warranty.
But if this is a minor software problem I dont want to wait like 2 weeks.
Thank you.

Do the spots turn up in pictures or video or are they on your screen only? Can you upload an example?

they are just on photos or records, screen is fine. front camera works good.
View attachment 1672874

stonejoint said:
they are just on photos or records, screen is fine. front camera works good.
View attachment 1672874
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Click to collapse
That's dust my friend. See if you can either clean the lens or if its on the inside of the lens, use a blower. This problem is VERY common in SLR cameras too.
Good luck !

EP2008 said:
That's dust my friend. See if you can either clean the lens or if its on the inside of the lens, use a blower. This problem is VERY common in SLR cameras too.
Good luck !
Click to expand...
Click to collapse
I did try from outside, and used vacuum cleaner but its not even moving any way thanks for help Ill return it. Yea It should be on the sensor cant reach there without disassamble.

stonejoint said:
I did try from outside, and used vacuum cleaner but its not even moving any way thanks for help Ill return it. Yea It should be on the sensor cant reach there without disassamble.
Click to expand...
Click to collapse
Keep searching around for a way to clean it unless returning your phone is easier.
Good luck and sorry to hear about your problem

Black spot in Galaxy Note 2 main camera
Hello All,
I have Samsung Galaxy Note 2 handset. Today I also figured out I have black spot on my main camera. My handset is in warranty. But can you please suggest me what to do ?
The phone is new. I purchased on Feb 14, 2013. I already cleaned lens dust. But still i m facing this problem.
Please help me on this issue.
Thanks.

Related

[Q] camera quality

Hi guys,
I am using this device for 3 months. But now I am facing problems in camera. I can see too much noise in camera and images. Need help.
Try to do default reset of camera….. Then see..
mbwambo said:
Try to do default reset of camera….. Then see..
Click to expand...
Click to collapse
yeah, tried.. no change...
Ok… just do this try to update ur stock camera…. Now….. Bt before doing it let see if its software… .do installation of any camera from play store… then if makes good images and no noises just just the problem is software and if keep the same… will look on other hand… tell me after that test….
mbwambo said:
Ok… just do this try to update ur stock camera…. Now….. Bt before doing it let see if its software… .do installation of any camera from play store… then if makes good images and no noises just just the problem is software and if keep the same… will look on other hand… tell me after that test….
Click to expand...
Click to collapse
It doesn't make much difference with other software either. Day photos are manageable but photos taken at night are as equal to some vga quality images.
Can we have… the sample of images taken at daytme and night??
prateekct said:
Hi guys,
I am using this device for 3 months. But now I am facing problems in camera. I can see too much noise in camera and images. Need help.
Click to expand...
Click to collapse
Hello
I was having almost the same problem, but thankfully I was able to be resolved today
Simply problem
First, is there is dirt on the lens Alcamrh unclear Ptndev do a very good lens.
Second: Take a piece of transparent adhesive tape, taking into account Ndhafah piece OBTAINED and paste it on the lens Alcamrh so completely stripped it from the air by pressing the adhesive tape so careful with all of the external lens Ateixr
For it from the plastic and then open Alcamrh you will notice the difference immediately.
Third: Increase adhesive tape, taking into account the good Cleaning Units to the lens.
With thanks and appreciation
muhamadalani said:
Hello
I was having almost the same problem, but thankfully I was able to be resolved today
Simply problem
First, is there is dirt on the lens Alcamrh unclear Ptndev do a very good lens.
Second: Take a piece of transparent adhesive tape, taking into account Ndhafah piece OBTAINED and paste it on the lens Alcamrh so completely stripped it from the air by pressing the adhesive tape so careful with all of the external lens Ateixr
For it from the plastic and then open Alcamrh you will notice the difference immediately.
Third: Increase adhesive tape, taking into account the good Cleaning Units to the lens.
With thanks and appreciation
Click to expand...
Click to collapse
could you explain this with images bro?
thanx alot
I have the same device and had a similar problem. Simple fix for this. The lens is just dirty it has a film build up on it. If you clean with toothpaste and a quetip it will clear right up. I know this sounds odd but worked great for me.
Let me know if this hlps
whodge09 said:
I have the same device and had a similar problem. Simple fix for this. The lens is just dirty it has a film build up on it. If you clean with toothpaste and a quetip it will clear right up. I know this sounds odd but worked great for me.
Let me know if this hlps
Click to expand...
Click to collapse
thanx alot bro! its working perfect now! many thanx

Rear camera not focusing

My problem is exactly what's written in the title. I don't know what happened but all of a sudden the rear camera stopped focusing all together! Goes without saying that I'm pretty upset about it. I did do some mods to the camera that I found here, 1080 60 FPS mod. I don't know if that had anything to do with it. It was working perfectly for a week after.
Is there any way to know for sure if it's hardware or software related? I tried restoring from LG Back-up to a time when the camera worked but that didn't fix it. I'm not sure LG Back-up saves anything related to the camera besides maybe the apk. Any help would be greatly appreciated! I want my camera working again so bad!!
Sent from my VS986 using XDA Free mobile app
Have you tried going into manual mode and adjusting the focus? Just wondering if manual focus has any affect at all, even if it isn't focusing properly.
Sent from my TF300T using Tapatalk
Apodidae said:
Have you tried going into manual mode and adjusting the focus? Just wondering if manual focus has any affect at all, even if it isn't focusing properly.
Sent from my TF300T using Tapatalk
Click to expand...
Click to collapse
Yeah I tried and it doesn't seem to do anything. I also noticed my front camera doesn't focus either. I can't remember if it ever did though. Can you check to see if yours does? When I tap to focus the front camera I see a blue box on the screen but it never turns green or changes focus. Front pictures seem to be more or less in focus though.
Sent from my VS986
The fact that the front camera doesn't focus either makes me think it's more software related than hardware. I might try doing a factory reset and seeing what happens.
Sent from my VS986
there's no focus in front camera just a blue box, also it may be stupid but check if the lens is clean, a smudge on the lens can cause the cam to lose focus
aliess said:
there's no focus in front camera just a blue box, also it may be stupid but check if the lens is clean, a smudge on the lens can cause the cam to lose focus
Click to expand...
Click to collapse
You're correct. I checked on my G2 and found it does the same thing. Just a blue box. Well back to thinking it might be hardware. I ordered a new rear camera module. Hopefully that fixes it. I did drop my phone before I started having this problem so maybe I damaged the camera, even though everything else seems to be fine.
Sent from my VS986
Replaced the rear camera today. Found a stock replacement on Ebay for $13.95USD. I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Anyway everything is working perfectly now! So mods can delete this post to avoid clutter or you can leave it as a warning maybe? I dropped my phone from a height of probably 15 inches, even with no visible external damage (thanks to bumper case), the camera was damaged.
Sent from my VS986
Good to know there so cheap. Mine got purple tint. Was thinking of getting new module
Sent from my LG-H812 using XDA Free mobile app
Sounds similar to this thread.
http://forum.xda-developers.com/g4/help/camera-focus-distance-t3201435
@waylo did you get it replaced ?
crzygrmn said:
Good to know there so cheap. Mine got purple tint. Was thinking of getting new module
Click to expand...
Click to collapse
Thats more to do with lighting and wb mismatch. see this post on the subject. Magenta is not a hardware problem.
One Twelve said:
Sounds similar to this thread.
http://forum.xda-developers.com/g4/help/camera-focus-distance-t3201435
@waylo did you get it replaced ?
Thats more to do with lighting and wb mismatch. see this post on the subject.
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Click to collapse
Yes I swapped it out with a new phone. Definitely a hardware problem with the crappy refurbished replacement.
rick09 said:
I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Click to expand...
Click to collapse
Definitely a selling point that isn't mentioned very often. Strip and reassemble within ten minutes
update after installation?
rick09 said:
Replaced the rear camera today. Found a stock replacement on Ebay for $13.95USD. I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Anyway everything is working perfectly now! So mods can delete this post to avoid clutter or you can leave it as a warning maybe? I dropped my phone from a height of probably 15 inches, even with no visible external damage (thanks to bumper case), the camera was damaged.
Sent from my VS986
Click to expand...
Click to collapse
Did you have to update any software after installing the new camera? I'm having the same issue with the camera focusing after a drop but when I installed the new camera the phone wouldn't recognize it...
Had to reinstall the faulty camera again.. I'm not sure if the site I bought the replacement part from sent me a bad part or if there's a step I missed.
I had the focus problem, on the back camera only when in landscape mode...strange right? I tried literally everything to solve a possible software issue with no luck...how did I finally solved it? Replacing camera module. Look no further..
rick09 said:
Replaced the rear camera today. Found a stock replacement on Ebay for $13.95USD. I'd like to comment on how easy it is to replace parts in this phone! I love it! Compared to the G2, with its multiple boards, antenna wires, and already stressed ribbon cables, this job was a breath of fresh air!
Anyway everything is working perfectly now! So mods can delete this post to avoid clutter or you can leave it as a warning maybe? I dropped my phone from a height of probably 15 inches, even with no visible external damage (thanks to bumper case), the camera was damaged.
Sent from my VS986
Click to expand...
Click to collapse
hey there! I'm having a very similar situation, where did you get the camera module from? can you please share the details, seller, prices, model, etc?
Thank you
Wow this is pretty old! I found the module on eBay.
Sent from my LG V20 using XDA Labs

Where/When can I get a replacement camera module?

I ordered my Nexus 5X from bhphotovideo, shipping to Mexico. Sadly, I got a defective camera and bhphotovideo doesn't want to comply with customs here in Mexico so if I exchange my item I'll have to pay import taxes again (about 147 usd(even with this the phone was cheaper than buying it here in Mexico)).
I think the best option for me would be to replace the camera (it looks really easy) but I haven't been able to find a replacement camera module at a decent price.
Do you guys know a page where I could buy this? Or does someone knows when they might become available?
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
what's wrong with it?
juryben said:
what's wrong with it?
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Click to collapse
There is a black spot in the camera
dpj52190 said:
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
Click to expand...
Click to collapse
I think I'll try LG since they have offices here in Mexico, let's hope they help even though it was bought in the us
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
renatofontes said:
There is a black spot in the camera
Click to expand...
Click to collapse
dpj52190 said:
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
Click to expand...
Click to collapse
I think that the spot might be in the sensor itself but it is worth a try
Will removing the back cover void the warranty?
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
renatofontes said:
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
Click to expand...
Click to collapse
they sell cans that contain compressed air.. specially used for electronics.. you could try that if there's any opening around the lens.. but i doubt there will be any opening. to prevent dust going in, in the first place.
http://gokimco.com/blog/using-compressed-air-dusters-to-clean-electronic-circuit-boards
here's what it looks like
the first thing i'd do is try to figure out where the dust is sitting. most likely its just between the lens and the back cover lens which would make it really easy to fix
Today while sleeping I dropped my pillow on the charger of the nexus... and it fell to the floor
When I used the camera again the spot was gone and the camera is now working correctly D:
I got lucky I guess <3

Dirt on back camera lens (under glass) s20 5G

I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
tele_jas said:
I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
Click to expand...
Click to collapse
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
twismo1 said:
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
Click to expand...
Click to collapse
I know its been over a year but did find a fix for this I have the same issue on my s20 ultra on the telephoto camera
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
tele_jas said:
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
Click to expand...
Click to collapse
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
mohammadhaseb45 said:
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
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Click to collapse
Yes, this was just the glass that covers the camera array.....Which is part of the entire back part of the phone.

Camera Not Focusing Properly

Hi - I just started having an issue where my camera focuses fine on anything close up, but is very blurry for anything medium or farther away.
I have tried to use the Manual Focus function but its still failing to focus on anything more distant than a couple of feet.
Please advise? Thank you
lirong said:
Hi - I just started having an issue where my camera focuses fine on anything close up, but is very blurry for anything medium or farther away.
Please advise? Thank you
Click to expand...
Click to collapse
Hi bud
Please add phone details, root? twrp? and dual ,triple, quad camera... also if youre using a custom rom or stock firmware
thanks for the reply. sorry should have included more.
Its a stock S9 on AT&T. The normal camera that comes with that phone.
Sounds like the focus micromoter failed.
Dropped or gotten wet before the failure?
Any updates or new apps added?
Try:
Make sure the lense protector is clean.
Clearing the system cache
Hard reboot
Clear cam data
I did drop it a couple of days ago.
There are some cracks in the lower corner on the back, but not near the camera thats visible. You think thats whats causing this?
lirong said:
I did drop it a couple of days ago.
There are some cracks in the lower corner on the back, but not near the camera thats visible. You think thats whats causing this?
Click to expand...
Click to collapse
Yeap.
Hard to say what was damage. May just be a dislodge connector.
Likely the cam module or possibly the mobo.
Always use a good case; high G impacts can even damage chipsets internally although it's more likely a solder joint will fail.
blackhawk said:
Yeap.
Hard to say what was damage. May just be a dislodge connector.
Likely the cam module or possibly the mobo.
Always use a good case; high G impacts can even damage chipsets internally although it's more likely a solder joint will fail.
Click to expand...
Click to collapse
Thank you for the reply.
I know I always use a case - I had taken it off for a couple of hours to wash it and just hadnt gotten around to putting it back on. Ugh!
lirong said:
Thank you for the reply.
I know I always use a case - I had taken it off for a couple of hours to wash it and just hadnt gotten around to putting it back on. Ugh!
Click to expand...
Click to collapse
I know that fear...
When I do take the case off it's always on a bench top, table, etc. The phone stays there until the case is back on. The 10+ is a slippery fish with no case... I'm very careful about that.

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