Dirt on back camera lens (under glass) s20 5G - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?

tele_jas said:
I searched through 15 pages of topics, didn't find anything on this....But seems to be an issue when you Google it?
My s20 has been getting fuzzier and fuzzier with pics... I even get the dirty lens warning from time to time....Then today, I notices dark "blobs" on my pics of the snow.... Upon further examination, my lenses are really dirty under the back glass?!
I tried blowing air in the mic hole, but nothing changed.
Is there an easy fix for this? I'm taking it to UbreakIfix tomorrow to see what they can do, but figured I'd check here for an easier, non-evasive (cheaper) solution?
Click to expand...
Click to collapse
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !

twismo1 said:
I had dust on my lens (ultra) and took it back. They replaced the back because there was no way to clean it. Pictures are still crap, but thats just the phone !
Click to expand...
Click to collapse
I know its been over a year but did find a fix for this I have the same issue on my s20 ultra on the telephoto camera

I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!

tele_jas said:
I took it to UbreakIfix, they ran the SN and it had 3 months left on the warranty, so that covered the fix.
The fix was to actually replace the entire back of the phone (which has the camera window in it).
I still have my S20, keep it as a back up to my new phone.... I pull it out to test apps I'm not sure I want to put on my new phone. It still holds it's own almost 3 years later!
Click to expand...
Click to collapse
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !

mohammadhaseb45 said:
Thank you for replying what I understand from this is only to clean the lens and change the camera glass not the full camera !
Click to expand...
Click to collapse
Yes, this was just the glass that covers the camera array.....Which is part of the entire back part of the phone.

Related

Spiderweb scratches on camera lens after 1 week?

I've only had my Note 3 for a week and already it looks like there are tons of scratches on the camera lens. I already had an Otter Box for the Note 3 when it arrived, so it's been in that it's whole life. I say they are scratches, but they look like some kinda disease on the lens, like spiderwebs or something. I've tried to clean with professional lens cleaner and cloth for my DSLR, and it's just weird. They fade and come back.
The pictures it is taking seem OK, but I don't want to wait too long to do a swap as I bought my phone outright to keep my monthly bill low.
Any ideas?
might it be that you still have the protective covering on the lens? you're supposed to take it off.
rlee008 said:
might it be that you still have the protective covering on the lens? you're supposed to take it off.
Click to expand...
Click to collapse
I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.
Thx T-Mobile!
dokujaryu said:
I thought that as well. But I took it to the store and they called it some kind of fog on the lens that wasn't normal. They gave me a new phone.
Thx T-Mobile!
Click to expand...
Click to collapse
excellent! glad you were able to get your issue resolved!

Where/When can I get a replacement camera module?

I ordered my Nexus 5X from bhphotovideo, shipping to Mexico. Sadly, I got a defective camera and bhphotovideo doesn't want to comply with customs here in Mexico so if I exchange my item I'll have to pay import taxes again (about 147 usd(even with this the phone was cheaper than buying it here in Mexico)).
I think the best option for me would be to replace the camera (it looks really easy) but I haven't been able to find a replacement camera module at a decent price.
Do you guys know a page where I could buy this? Or does someone knows when they might become available?
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
what's wrong with it?
juryben said:
what's wrong with it?
Click to expand...
Click to collapse
There is a black spot in the camera
dpj52190 said:
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
Click to expand...
Click to collapse
I think I'll try LG since they have offices here in Mexico, let's hope they help even though it was bought in the us
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
renatofontes said:
There is a black spot in the camera
Click to expand...
Click to collapse
dpj52190 said:
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
Click to expand...
Click to collapse
I think that the spot might be in the sensor itself but it is worth a try
Will removing the back cover void the warranty?
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
renatofontes said:
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
Click to expand...
Click to collapse
they sell cans that contain compressed air.. specially used for electronics.. you could try that if there's any opening around the lens.. but i doubt there will be any opening. to prevent dust going in, in the first place.
http://gokimco.com/blog/using-compressed-air-dusters-to-clean-electronic-circuit-boards
here's what it looks like
the first thing i'd do is try to figure out where the dust is sitting. most likely its just between the lens and the back cover lens which would make it really easy to fix
Today while sleeping I dropped my pillow on the charger of the nexus... and it fell to the floor
When I used the camera again the spot was gone and the camera is now working correctly D:
I got lucky I guess <3

White frost on the front camera

I know this is outside of the usual Q/A the forum presents, but I'm hoping you guys have some answers?
Recently, my phone suffered some water damage when a bottle leaked in my bag, and it failed to boot for 18 hours, but works successfully now (after putting the battery and phone in rice).
However, now, my front-facing camera has a sort of "white frost", or a white covering on it. It means photos are now of a bad quality, and it's basically unusable.
Image showing this: http://i.imgur.com/NnaLpfB.jpg
Any ideas on how to fix it? Would I have to remove the back cover, and manually remove the front-facing camera like on the S4? I'd rather not do that, but if needed.
(This is also the International LTE GT-19195 version of the phone)
EDIT: If you encounter this problem, wait at least a week, it could go away naturally!
arrivance said:
I know this is outside of the usual Q/A the forum presents, but I'm hoping you guys have some answers?
Recently, my phone suffered some water damage when a bottle leaked in my bag, and it failed to boot for 18 hours, but works successfully now (after putting the battery and phone in rice).
However, now, my front-facing camera has a sort of "white frost", or a white covering on it. It means photos are now of a bad quality, and it's basically unusable.
Image showing this: http://i.imgur.com/NnaLpfB.jpg
Any ideas on how to fix it? Would I have to remove the back cover, and manually remove the front-facing camera like on the S4? I'd rather not do that, but if needed.
(This is also the International LTE GT-19195 version of the phone)
Click to expand...
Click to collapse
Must be the calcium etc that was dissolved in the water that is left when it evaporated, I can't think of any other way of getting rid of it other than taking the phone apart, I'm sorry to say. Though I've not taken the S4 apart it shouldn't be too hard as camera should be quite accessible. Though the sub assembly is a sealed unit (quite likely) that may be a whole different story .......
PS. Could it be related to this?
http://forums.androidcentral.com/sa...6-plastic-covering-galaxy-s4-camera-lens.html
IronRoo said:
Must be the calcium etc that was dissolved in the water that is left when it evaporated, I can't think of any other way of getting rid of it other than taking the phone apart, I'm sorry to say. Though I've not taken the S4 apart it shouldn't be too hard as camera should be quite accessible. Though the sub assembly is a sealed unit (quite likely) that may be a whole different story .......
PS. Could it be related to this?
http://forums.androidcentral.com/sa...6-plastic-covering-galaxy-s4-camera-lens.html
Click to expand...
Click to collapse
Thanks for replying, but no worries! After about 3 days it started going away naturally. I was going to delete/redact this post, but I felt it'd just look weird.
arrivance said:
Thanks for replying, but no worries! After about 3 days it started going away naturally. I was going to delete/redact this post, but I felt it'd just look weird.
Click to expand...
Click to collapse
No worries. Must just have been condensation then I guess.

Dust under camera lens

I saw some articles on "Dust under camera lens of Redmi Note 9 PRO" , did you people also face it ?
I also got it recently. Still within return period. If someone could provide update on this, it will be helpful.
born hacker said:
I also got it recently. Still within return period. If someone could provide update on this, it will be helpful.
Click to expand...
Click to collapse
Do you have POCO M2 PRO or Redmi Note 9 PRO ?
born hacker said:
I also got it recently. Still within return period. If someone could provide update on this, it will be helpful.
Click to expand...
Click to collapse
convey your problem with Xiaomi via Gmail they might help you or if you have some days left for replacement period then wait , for some news on internet and then apply for replacement
jerusa said:
convey your problem with Xiaomi via Gmail they might help you or if you have some days left for replacement period then wait , for some news on internet and then apply for replacement
Click to expand...
Click to collapse
I have poco M2 pro. Yeah i still can return the phone. I am just waiting for someone to confirm here. If poco M2 pro is also have problem, then i will return it.
born hacker said:
I have poco M2 pro. Yeah i still can return the phone. I am just waiting for someone to confirm here. If poco M2 pro is also have problem, then i will return it.
Click to expand...
Click to collapse
Can you send a photo of the Dust that settled inside the lens ...?
jerusa said:
Can you send a photo of the Dust that settled inside the lens ...?
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Click to collapse
Sorry. I was not being clear. I don't have dust in my poco m2. I am just waiting for some confirmation from others who were using it for some time to confirm whether they have dust settled in their camera or not.
born hacker said:
Sorry. I was not being clear. I don't have dust in my poco m2. I am just waiting for some confirmation from others who were using it for some time to confirm whether they have dust settled in their camera or not.
Click to expand...
Click to collapse
Been10 days no issue in my poco m2 Pro seems like issue in very old units and they solved the problem in new units
bhanu saini said:
Been10 days no issue in my poco m2 Pro seems like issue in very old units and they solved the problem in new units
Click to expand...
Click to collapse
Can you please tell me the Camera2API of POCO M2 PRO
jerusa said:
Can you please tell me the Camera2API of POCO M2 PRO
Click to expand...
Click to collapse
It's already active by default. You don't need to do anything manually to make gcam work. Gcams work flawlessly without needing to do anything.
Just got dust particles inside camera on my new poco m2 pro
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
vineeth yadav said:
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
Click to expand...
Click to collapse
Oh it's sad to hear ?
It seems the dust problem is in some units only
If it's under replacement period then apply for it
If not under replacement period then contact at Xiaomi (Mail/Service center)
jerusa said:
Oh it's sad to hear ?
It seems the dust problem is in some units only
If it's under replacement period then apply for it
If not under replacement period then contact at Xiaomi (Mail/Service center)
Click to expand...
Click to collapse
I already opted for replacement but they told its take more time than usual
vineeth yadav said:
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
Click to expand...
Click to collapse
I have the same issue with my unit. Its been a month and I can already see some dust particles in front of the main lens but its minimal and doesn't at all affect the images (because the dust accumulated isnt exactly above the main lens). I have temporarily sealed the sides of the camera bulge with thick sticky paper sheets jso that the dust wont enter inside the glass.
ps:I visited the ASC today and they told me that you gotta leave your phone for 15 days in the sc so that they could order the tools required to fix that issue. So, I just took back my phone and came back home. lol.
Saip589 said:
I have the same issue with my unit. Its been a month and I can already see some dust particles in front of the main lens but its minimal and doesn't at all affect the images (because the dust accumulated isnt exactly above the main lens). I have temporarily sealed the sides of the camera bulge with thick sticky paper sheets jso that the dust wont enter inside the glass.
ps:I visited the ASC today and they told me that you gotta leave your phone for 15 days in the sc so that they could order the tools required to fix that issue. So, I just took back my phone and came back home. lol.
Click to expand...
Click to collapse
Do we have any back cover online to avoid this issue?
Because most of the back cover usually leave the camera area open.
Srinath Muralidharan said:
Do we have any back cover online to avoid this issue?
Because most of the back cover usually leave the camera area open.
Click to expand...
Click to collapse
Yes there are back covers which cover the entire camera lens module and only leave the hole for light for sensors.
try to search for functional back covers and you may find it
hit thanks if u like it
Saip589 said:
I have the same issue with my unit. Its been a month and I can already see some dust particles in front of the main lens but its minimal and doesn't at all affect the images (because the dust accumulated isnt exactly above the main lens). I have temporarily sealed the sides of the camera bulge with thick sticky paper sheets jso that the dust wont enter inside the glass.
ps:I visited the ASC today and they told me that you gotta leave your phone for 15 days in the sc so that they could order the tools required to fix that issue. So, I just took back my phone and came back home. lol.
Click to expand...
Click to collapse
hows the dust now does it increased ?
vineeth yadav said:
I got delivered my phone a week ago, I'm using the phone with back cover provided in the box. I think they wouldn't fixed that issue.
Hope you guys get a back case after purchase of phone as soon as possible.
Click to expand...
Click to collapse
does the amount of dust increased ?
Just want to know, how dust is entering in camera lens? As i can see in pictures of poco m2 pro/9series , dust cant enter from back or it is entering from the back?

Camera Not Focusing Properly

Hi - I just started having an issue where my camera focuses fine on anything close up, but is very blurry for anything medium or farther away.
I have tried to use the Manual Focus function but its still failing to focus on anything more distant than a couple of feet.
Please advise? Thank you
lirong said:
Hi - I just started having an issue where my camera focuses fine on anything close up, but is very blurry for anything medium or farther away.
Please advise? Thank you
Click to expand...
Click to collapse
Hi bud
Please add phone details, root? twrp? and dual ,triple, quad camera... also if youre using a custom rom or stock firmware
thanks for the reply. sorry should have included more.
Its a stock S9 on AT&T. The normal camera that comes with that phone.
Sounds like the focus micromoter failed.
Dropped or gotten wet before the failure?
Any updates or new apps added?
Try:
Make sure the lense protector is clean.
Clearing the system cache
Hard reboot
Clear cam data
I did drop it a couple of days ago.
There are some cracks in the lower corner on the back, but not near the camera thats visible. You think thats whats causing this?
lirong said:
I did drop it a couple of days ago.
There are some cracks in the lower corner on the back, but not near the camera thats visible. You think thats whats causing this?
Click to expand...
Click to collapse
Yeap.
Hard to say what was damage. May just be a dislodge connector.
Likely the cam module or possibly the mobo.
Always use a good case; high G impacts can even damage chipsets internally although it's more likely a solder joint will fail.
blackhawk said:
Yeap.
Hard to say what was damage. May just be a dislodge connector.
Likely the cam module or possibly the mobo.
Always use a good case; high G impacts can even damage chipsets internally although it's more likely a solder joint will fail.
Click to expand...
Click to collapse
Thank you for the reply.
I know I always use a case - I had taken it off for a couple of hours to wash it and just hadnt gotten around to putting it back on. Ugh!
lirong said:
Thank you for the reply.
I know I always use a case - I had taken it off for a couple of hours to wash it and just hadnt gotten around to putting it back on. Ugh!
Click to expand...
Click to collapse
I know that fear...
When I do take the case off it's always on a bench top, table, etc. The phone stays there until the case is back on. The 10+ is a slippery fish with no case... I'm very careful about that.

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