How can you troubleshoot certain parts of your phone? - Galaxy Note II Q&A, Help & Troubleshooting

Hi All,
So recently I have been having problems with my battery life. It's not lasting as long as it should. However, I do not know whether or not its my data cable, the device that plugs into the wall, my battery, or the charging port in my phone.
I got my phone from best buy, but it was more than 30 days ago, and I have no insurance on it, so I cannot get a replacement without sending it away for at least $100.
Any tips?

Well what battery life are you getting? Get into the Phone settings and then battery settings and post a snapshot of the graph here. Additionally you can also install Batterystat it will give you a full analysis of what's using up your battery power.
Sent from the Rabbit Hole

bushako said:
Well what battery life are you getting? Get into the Phone settings and then battery settings and post a snapshot of the graph here. Additionally you can also install Batterystat it will give you a full analysis of what's using up your battery power.
Sent from the Rabbit Hole
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I think I may have narrowed it down to the battery itself? I have some battery apps that tell me the health is "good," but what does that really mean? My charging cable is iffy, because sometimes it works perfectly, charging to 100 just fine. However, other times it charges 20 percent in 9 hours. When I used my friend's Note II charger, it worked perfectly every-time. But the fact of the matter is, when my phone does charge to 100 from my cable, I still get not the best battery life, which leads me to believe it's my battery's fault. I am going to test out charging my phone to 100% with my friend's cable tonight, and see what happens tomorrow. I will also get batterystat and report back.
Also, this may be important. When I first got my phone, battery life was AMAZING, really quite astounding. It's just kind of dropped down, like a slope. Not a sudden, dramatic drop, but incrementally.
As for the battery info below, here is what went on today. I unplugged my phone from 100% at around 7am. It is now 6pm. Today, my phone was barely used, just sitting in my pocket with wi-fi on. When I did use it, I sent two very quick emails, played scramble with friends for about 45 minutes total, took a few photos, listened to music from the music player for about 15 minutes, and that is really all I did. I feel that my percentage should be much higher than what it is listed as.

Here's mine as you can see I'm getting almost twice your battery life. I have a few apps that i use everyday which are basically whatsapp, xda, chrome. I don't have many apps that would wake the phone constantly and if there is then I disable them from starting up when the phone is not in use. The best tool you can use for something like this would be rom toolbox pro. It's multiple system tools in one and it works great. I'm currently on Omega V10 with perseus kernel. Also I don't connect to wifi much and network here is weak and on 2G but even though I still get this battery life. In areas with good signal I get more battery life. Also I've dropped my phone twice with impact points on the corner, and just minor scuffs but that didn't effect the phones performance or battery life so I doubt it has affected yours.
Sent from the Rabbit Hole

Also I've overclocked, my processor to 1.8ghz and undervolted between - 50 and -100. So i get minimal power wastage from heat build up. Also you can set a black wall paper with a dark theme.
Sent from the Rabbit Hole

bushako said:
Also I've overclocked, my processor to 1.8ghz and undervolted between - 50 and -100. So i get minimal power wastage from heat build up. Also you can set a black wall paper with a dark theme.
Sent from the Rabbit Hole
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Unfortunately, I am not rooted, and haven't planned on doing so ever. Is there anything else I can do to fix my problem? I did download batterystats, and am waiting a few days though to see what it tells me.
Also, I used a different charger just to see what would happen today, and even though its been off the charger for 2 hours, it's already down to 94 percent. So I am thinking that there is either something wrong with the battery, the charging port, or could there be a bug in the phone's software?
I am thinking of getting a new battery, and seeing if that fixes my problem. I'm just so irritated because battery life used to be amazing, and I don't know what happened.

Maybe try a factory reset. Maybe something else has been using your battery.
Sent from my GT-N7100 using xda app-developers app

UtkarshGupta said:
Maybe try a factory reset. Maybe something else has been using your battery.
Sent from my GT-N7100 using xda app-developers app
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That's what I was thinking. I will probably do that and report back, before going out and buying a battery or something. Is it possible that, although not reported in the battery info, that an app could be rogue or something or taking up battery? I don't want to do a factory reset and redownload a bad app.

Update: I tried a factory reset. It seems to either be worse or just the same. It's been an hour and has dropped to 97 percent, but I have made a couple of phone calls. But compared to before I did a factory reset, it dropped to 96 percent in two hours while not doing anything.

Keep your phone on charging over night.
Then let it drain to zero no matter what.
Do this 3 to 4 times and then
Leave it for charging overnight.
Then while it is already charging use battery calibration.
Sent from my GT-N7100 using xda app-developers app

UtkarshGupta said:
Keep your phone on charging over night.
Then let it drain to zero no matter what.
Do this 3 to 4 times and then
Leave it for charging overnight.
Then while it is already charging use battery calibration.
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
Quick Update:
I did another factory reset after I said the initial one didn't help. It looks like it may have helped, although I still have not gotten the battery life I used to have.
I found an application here called betterybatterystats, and have downloaded that. I will use my phone throughout today, and will post sceenshots.
If need be, I will take your advice about charging and draining and charging, and then do the battery calibration.

Here are my most reset battery stats. Screenshots are from the battery setting area, and betterbatterystats
Maybe I am just being paranoid and nothing is wrong? I can't make any sense out of these readings, but I hope someone else can.

first of all change you cable if you are having that kind of issues. Mine in my galaxy ace was having that problem, it was like connect/disconnect without any reason and it didnt charged my phone at all. I noticed it when it was too late, the continous on/off kill my battery. When I say kill i mean it just lasts 15 min in 3g with screen on and it happened to me in 2 official batteries.
good luck!
Enviat des del meu GT-N7100

Related

[Q] battery drops as soon as i unplug

I just got my gs3 2 weeks ago. Since last week, whenever i unplug it from a night of charging, the battery immediately drops to 98%. I had rooted my phone, but i restored it to like out of the box this past weekend. Is this a known bug?
Thanks.
I don't think the batteries charge past 98% as a fail safe mechanism.
Sent from my SGH-I747 using xda premium
So the 100% is a lie?
also, what's odd is that if i unplug it initially, it drops to 98%. if i plug it back in for a few minutes and then unplug it again, it's up at 100 and seems to drain relatively normally.
The battery life on this phone is a bit of a mystery..I have had mine replaced due to just horrible batt life. It would drop 10% with about 10 mins of browsing. The replacement has been marginally better. I have no idea how people are getting 4 hrs screen on time with 20% left. I just flashed the MIUI JB4.1 Rom and its still not any better. Makes me think I have purchase another batt...
bnw99 said:
The battery life on this phone is a bit of a mystery..I have had mine replaced due to just horrible batt life. It would drop 10% with about 10 mins of browsing. The replacement has been marginally better. I have no idea how people are getting 4 hrs screen on time with 20% left. I just flashed the MIUI JB4.1 Rom and its still not any better. Makes me think I have purchase another batt...
Click to expand...
Click to collapse
A common problem with the battery life is an error with account synching. Every few phones will have this issue, and it is easily fixed with a factory reset. Basically the phone will try every 3 seconds or so to synch your accounts only to fail, and try again. Causes the phone to drain in less than a half hour.
Bolexle said:
A common problem with the battery life is an error with account synching. Every few phones will have this issue, and it is easily fixed with a factory reset. Basically the phone will try every 3 seconds or so to synch your accounts only to fail, and try again. Causes the phone to drain in less than a half hour.
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If i flashed a custom rom, I would've already factory reset though...
bnw99 said:
If i flashed a custom rom, I would've already factory reset though...
Click to expand...
Click to collapse
I retract my previous statement, I obviously don't know how to read.
Still, doesn't hurt to check. Go into your settings and check your accounts. If any of them have a red error symbol when you click on them then you may be having this issue.
bnw99 said:
The battery life on this phone is a bit of a mystery..I have had mine replaced due to just horrible batt life. It would drop 10% with about 10 mins of browsing. The replacement has been marginally better. I have no idea how people are getting 4 hrs screen on time with 20% left. I just flashed the MIUI JB4.1 Rom and its still not any better. Makes me think I have purchase another batt...
Click to expand...
Click to collapse
It's possible. I got pretty close to that yesterday but that's being connected to wifi all day at work and at home and no videos. It's possible doing very minimalist tasks.
Sent from my SGH-I747M using Tapatalk 2
Imo, battery life on this out any around phone is not a mystery. Auto sync, auto bright, auto rotate, anything "auto" will cause more battery to be used. I can also tell you that simply hitting the home button to leave an app, instead of using the back button, will cause more battery drain. Wifi uses less battery than mobile data. Bluetooth will also cause a slightly higher battery drain. Email, or any app, set to push will devour a battery. Leaving apps open when locking the phone will cause slightly higher battery drain. Leaving wifi turned on when not connected to wifi will also cause a drain.
I know a lot of that is what people consider a smartphone to be used for. But with a little tweaking, most can get their battery life better. I personally leave auto everything off, screen timeout 1 minute, screen bright 25%, wifi/bt on only when in use, email set to poll when i open the app. I think you get the idea.
Screen timeout means nothing. Just put your phone to sleep...
Sent from my SGH-I747M using Tapatalk 2
slicetwo said:
So the 100% is a lie?
also, what's odd is that if i unplug it initially, it drops to 98%. if i plug it back in for a few minutes and then unplug it again, it's up at 100 and seems to drain relatively normally.
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Yes the 100% is a lie. Most phone manufactures only allow the phone to charge to 96%-98%. This gives the life of the batteries longevity. When I had the galaxy nexus developers would add 100% charge into their kernels so those who wanted to fully charge their device could...
Also if you look at your phone right after you take it off the charger it will say 98% but if you let the phone sit it goes back up to 100%. Don't know why though. I am no dev just my observations.
Sent from my SAMSUNG-SGH-I747 using xda premium

Battery Issues

I started running into some battery issues earlier today. I was on AOKP without any issues and one day the battery just started draining very fast. I went from about 50% to 15% in a matter of an hour. That night I slept with my phone charging and it did to get charged passd 54%. And it's charging very slow too. I thought it might be the ROM so I flashed Slim Bean. But it is not heling at all.
Anyone have anything similar going on?
What can I do?
Try calibrating the battery and go like 2-3 charge to discharge and see what its like afterwards
Sent from my SGH-I747M using xda premium
Will do. I'll post back
Yea it takes a few rundowns to get into the sweet spot, I thought I was getting horrible battery life till someone suggested that to me now I get about 32-33 hrs on a charge. Which I think is about prefect, I don't game on it I just use everything else all the time. I have ps3, xbox360 & psp for gaming
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Well it's been charging for about 6 hours now and it won't get past 54%
I let it charge all night and when I woke up it was finally at 100%. I left for class and unplugged my phone at 7:40. 20 minutes later it was down to 47%. Then another 2 hours later, it was at 11%. Obviously it is draining far too fast. Will AT&T replace my battery? Or does it look like I'm gonna have to buy a new one?
What I normally do is charge it to 100% then boot into recovery and wipe battery stats. Reboot and don't unplug the phone until it again says that the battery is full. Then run with it and see if it helps.
Go ask them I don't see why they wouldn't replace the battery, it does sound like its shot that kind of drain isn't normal at all
Sent from my SGH-I747M using xda premium
I had the same issues with not getting to 100%. Seems like leaving it on the charger for another couple hours (overnight) got it there.
So I went to the AT&T service shop yesterday and she took my battery and put it in a different Galaxy S III and it showed the battery was charged 97%. In my phone, it showed 23%. She told me that it had somthing to do with my phone being rooted. She said the software on my phone was being "tricked" into believing that the battery is a lot less full than it actually is. She told me to unroot my phone and flash it back to stock. So I did that yesterday and it is still no better. I don't know what to try.
Wiping battery stats doesn't help battery life... Something i learned a long time ago with my X10
Sent from my SGH-I747 using XDA Premium HD app
Here's a screenshot of my battery stats. Does Android System usually take up this much battery?
mrb1946 said:
Here's a screenshot of my battery stats. Does Android System usually take up this much battery?
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My Android system is almost always under 15%. Seeing it that high is alarming. I assume you've tried full wiping and changing ROMs?
Sent from my SGH-I747 using xda app-developers app
CamFlawless said:
My Android system is almost always under 15%. Seeing it that high is alarming. I assume you've tried full wiping and changing ROMs?
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Yep. I must've flashed my phone to stock at least 10 times now. Ive tried rooting and Unrooting, clearing my flash counter, I really don't know what else to do.
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Thought I'd try installing CM10 just to see if there would be any difference. Screen Brightness shows up as my highest percentage on the battery usage and Android System is much lower on the list, but the battery is still not charging or discharging correctly.
mrb1946 said:
Thought I'd try installing CM10 just to see if there would be any difference. Screen Brightness shows up as my highest percentage on the battery usage and Android System is much lower on the list, but the battery is still not charging or discharging correctly.
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I would unroot and take everything back to stock, then go back to the AT&T store you went to before and show another service rep that the phone is messed up and see if they give you another one.
Good luck
ObiWanJacoby said:
I would unroot and take everything back to stock, then go back to the AT&T store you went to before and show another service rep that the phone is messed up and see if they give you another one.
Good luck
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Looks like this is my next course of action. Thanks for your help and I'll post back with whatever happens.
mrb1946 said:
I let it charge all night and when I woke up it was finally at 100%. I left for class and unplugged my phone at 7:40. 20 minutes later it was down to 47%. Then another 2 hours later, it was at 11%. Obviously it is draining far too fast. Will AT&T replace my battery? Or does it look like I'm gonna have to buy a new one?
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mrb1946,
Even though your S3 is reporting percentage values as you stated....the PHYSICAL battery did not drain from a real 100% to a real 47% in 20 minutes. It can't actually physically drain that fast. It would be on FIRE! So, either the calibration of the rom/software or the battery itself somehow messed up.
Also, during that time...was the battery/S3 HOT? That physical evidence would account for some of the drain if it's coming from a rogue app or misbehaving rom component. Did you post a battery drain graph? And were you monitoring the cpu activity during these high drain periods? I mean...periodic checks to see if your CPU is stuck on HIGH freq and if you have any wakelocks shown under the battery graph.
If this problem is still occurring, here's a thread explaining a possible drain from android system. http://forum.xda-developers.com/showthread.php?t=1827087&highlight=android+system

How can I fix this?

On my E4GT, this has happened on multiple roms and persists through wiping battery stats. Is my battery drops very fast, just 30% in ~20 minutes this morning listening to music. But then while it sits in my pocket, asleep, the battery crawls up from ~70 back up to ~90 over the course of a half-hour or so. How can I fix it or is my battery just starting to go? Also after a reboot the battery will drop like 30-40%, then slowly crawl back up.
Sounds like the battery is either on its way out (check for bulges) or just very poorly calibrated. One of my batteries did the slowly crawling up thing even when it was brand new.
Sent from my SPH-D710 using xda app-developers app
Beremat said:
Sounds like the battery is either on its way out (check for bulges) or just very poorly calibrated. One of my batteries did the slowly crawling up thing even when it was brand new.
Sent from my SPH-D710 using xda app-developers app
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Okay, well, since wiping battery stats did not help. I felt it and can't really tell if it's swelling, I think it may be a little. Is turning it off all the way, then charge without stopping the charge the only way to calibrate it?
piexil said:
Okay, well, since wiping battery stats did not help. I felt it and can't really tell if it's swelling, I think it may be a little. Is turning it off all the way, then charge without stopping the charge the only way to calibrate it?
Click to expand...
Click to collapse
To check for swelling lay battery on table.. Spin.. (both sides) if it spins like a top.. It's bad. Easiest way to tell, and not an uncommon problem.
Wiping battery stats does nothing. This phone automatically wipes battery stats at 100% charge.
Sent from my SPH-D710 using xda premium
Always can change phone operator too.. Sometimes fixes the issue. :laugh:
piexil said:
On my E4GT, this has happened on multiple roms and persists through wiping battery stats. Is my battery drops very fast, just 30% in ~20 minutes this morning listening to music. But then while it sits in my pocket, asleep, the battery crawls up from ~70 back up to ~90 over the course of a half-hour or so. How can I fix it or is my battery just starting to go? Also after a reboot the battery will drop like 30-40%, then slowly crawl back up.
Click to expand...
Click to collapse
This has to do with the way ICS reads you battery %. If it is going up on it's own then the % it tells you is just wrong. There is not much you can do to fix it except don't flash things all the time. It usually will happen when you are flashing things.
The battery being bad is also an option but I have never seen it go up on it's own when the battery is bad.
rujelus22 said:
This has to do with the way ICS reads you battery %. If it is going up on it's own then the % it tells you is just wrong. There is not much you can do to fix it except don't flash things all the time. It usually will happen when you are flashing things.
The battery being bad is also an option but I have never seen it go up on it's own when the battery is bad.
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Click to collapse
Mine did it while it was swollen, it would drop way down real fast and then when it was on standby in my pocket "recharge" itself. Talk about weird put it in my pocket at 40% get a text check it and be at 70% like wtf do I have a charger in my pocket
Sent from my SPH-L710
-EViL-KoNCEPTz- said:
Mine did it while it was swollen, it would drop way down real fast and then when it was on standby in my pocket "recharge" itself. Talk about weird put it in my pocket at 40% get a text check it and be at 70% like wtf do I have a charger in my pocket
Sent from my SPH-L710
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Phone was just happy to see you evil.
Sent from my SPH-D710 using Tapatalk 2

FK23 rapid battery drain

First off I want to say I'm not a noob when it comes to flashing. I usually get 14-18 hours on a full charge with 3-4 hours screen time which seems to be the norm on e4gt roms. I haven't reinstalled any apps since flashing the FK23 stock leak and now a few days into the room settling I have almost 4 hours on a full charge and down to 9 percent left with almost 2 hours screen time. I have checked to see if my battery is swollen and it's not. The battery stops spinning immediately after I let go of it. Screen shots are attached and any insight would definitely be appreciated. I may have to go back to blu kuban since that's been giving me equivalent if not better batter life compared to FK23 stock
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Update lost 7 percent in 20 minutes on lowest brightness level
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kbrann85 said:
Update lost 7 percent in 20 minutes on lowest brightness level
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Click to expand...
Click to collapse
Did you use One click odin to flash this?
Try removing unneeded stock apps
No this is from the tar file flashed in Odin 1.85 I believe... Had no issues for a few days now it's going crazy...I didn't even restore my internal and external sd backups yet as I wanted to test a clean install first
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I'm having rapid battery drain, too. I used the one-click no-data. I want to wipe everything and start over. Can I simply download and OC the data, or do I need to do something else, first?
As far as I know (devs correct me if I'm wrong) you can just use the OC restore that doesn't say no data... But I went the extra step and copied my entire internal and external to my pc for safe measures and so I could pick and choose what I wanted back on my phone. Then I cleared my internal and external sd before I even one clicked so it was already clean... I just wanted to make 100 percent sure everything was clean but that's just me
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Im not having any issues. Let your phone go dead tonight and charge it completely to 100% while off. Do not interrupt it until complete. Since I started doing this on flashed roms I have been getting better battery performance.
This is Dan's rooted deodexed zip...
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byrdcfmma said:
Im not having any issues. Let your phone go dead tonight and charge it completely to 100% while off. Do not interrupt it until complete. Since I started doing this on flashed roms I have been getting better battery performance.
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Click to collapse
I just did this while taking a nap and this is what I have so far after 100 percent charge and I restarted once to pull battery and look at it
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kbrann85 said:
I just did this while taking a nap and this is what I have so far after 100 percent charge and I restarted once to pull battery and look at it
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Click to collapse
Was it completely dead when you put it on charge? I don't know why this works for me, but every Rom I have ever flashed, unless something is wrong with it, gives me better battery life 3-5 days after I flash it. Some of the old-timers say a Rom has to settle for a few days, so maybe it helps do that quicker. If all else fails, reflash the Rom.
kbrann85 said:
I just did this while taking a nap and this is what I have so far after 100 percent charge and I restarted once to pull battery and look at it
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Click to collapse
I gotta say that your drain seems pretty extreme! I myself am having slightly accelerated battery drain but its better than what I had on ICS. My best recommendation would be to use an app like ROM Toolbox or Titanium Backup to freeze apps and background processes you don't need. If that doesn't help you may need to look at other options.
rwilco12 said:
I gotta say that your drain seems pretty extreme! I myself am having slightly accelerated battery drain but its better than what I had on ICS. My best recommendation would be to use an app like ROM Toolbox or Titanium Backup to freeze apps and background processes you don't need. If that doesn't help you may need to look at other options.
Click to expand...
Click to collapse
^Thanked
I'm going to try installing GSAM and checking out what's going on in the background but as far as I can see nothing out of the ordinary is going on with the processes. On a side note when I took a look at my battery itself the sticker has pink X's on it. Not so sure if it's water damage per say but it may be condensation/humidity since I live in Florida. Looking into getting an extended battery as a replacement and any suggestions on the cheapest but most reliable battery to purchase would be helpful and I don't really mind if I have to have a larger back door on my phone. The cheapest I've found is a Trexcell with the back door for $16.99 free shipping. If anyone knows of anything better/cheaper please point me in the right direction.
Another issue I've been having is wifi will connect and reconnect uncontrollably whenever it feels like it, and the sprint connection optimizer was disabled since I Odin'd.
kbrann85 said:
^Thanked
I'm going to try installing GSAM and checking out what's going on in the background but as far as I can see nothing out of the ordinary is going on with the processes. On a side note when I took a look at my battery itself the sticker has pink X's on it. Not so sure if it's water damage per say but it may be condensation/humidity since I live in Florida. Looking into getting an extended battery as a replacement and any suggestions on the cheapest but most reliable battery to purchase would be helpful and I don't really mind if I have to have a larger back door on my phone. The cheapest I've found is a Trexcell with the back door for $16.99 free shipping. If anyone knows of anything better/cheaper please point me in the right direction.
Another issue I've been having is wifi will connect and reconnect uncontrollably whenever it feels like it, and the sprint connection optimizer was disabled since I Odin'd.
Click to expand...
Click to collapse
Ya GSAM is a must have. I run it on every one of my devices. I was also getting some irregular battery drain. Then I looked at what apps where keeping my device awake the most and found that hotmail app had a 4 hour wake lock! Ouch! I uninstalled that and setup the default email client to check my hotmail hoping this will resolve my issue. But I can tell you right now nothing else is keeping my device awake that long so in theory this should solve my issue. You may want to go through this same exercise. After a couple of hours of running GSAM looking at which apps are using the most power. Then switch your view to "Time help awake" and see if something has a wake lock holding your device awake.
Good luck
I re-read garwynn's instructions for the one-click and realize that I made a mistake going from ICS (Lightweight) to FK23 without a full wipe. I thought I was paying closer attention when flashing, but I screwed up. Thankfully, this should be easily fixable. I'm running the one-click restore and am optimistic things will be better.
cas8180 said:
Ya GSAM is a must have. I run it on every one of my devices. I was also getting some irregular battery drain. Then I looked at what apps where keeping my device awake the most and found that hotmail app had a 4 hour wake lock! Ouch! I uninstalled that and setup the default email client to check my hotmail hoping this will resolve my issue. But I can tell you right now nothing else is keeping my device awake that long so in theory this should solve my issue. You may want to go through this same exercise. After a couple of hours of running GSAM looking at which apps are using the most power. Then switch your view to "Time help awake" and see if something has a wake lock holding your device awake.
Good luck
Click to expand...
Click to collapse
Well after installing gsam I was able to see that after going from 77% to 15% in just over 4 hours with 1 hour screen time I noticed that media server had 293 wakelocks with 1 hour of time held awake...might have found the culprit...will keep you guys updated as im sure it will help a few...just wanted to update that I switched to Universe JB to see if it was just that tar...apparently it wasn't seeing just as much battery drain
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And now I also figured out that the media server was not the only culprit. The battery seems to be the problem after numerous tests returning results that the battery was only a 1175 mah battery instead of what it should be 1800 mah. The battery does not spin so don't always judge by that test alone. After deciding to put my OG Epic 4G slider battery in and take it for a spin these are the results I have so far with 300 mah less (1500 total) here is the screen shots below from a full charge
*EDIT * I'm now running blu Kuban FI27 and tested also with the stock 1800mah battery still dies rapidly and WiFi still disconnects and reconnects randomly
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Averaging 10% loss every hour
I am experiencing roughly 8-12%, so averaging around 10% loss every hour with moderate to slightly heavy use. Right now after 5 hours & 10 minutes i am at 50%. I have Facebook & an Exchange email synced and was on a phone call for over an hour, have been texting a bit and using email, the internet & Facebook. I have removed Sprint ID, which seems to run in the background along with Sprint radio, Nascar, Yahoo Stocks & News, so that may be helping a little. Overall I think that the battery performance has improved for me.
I was experiencing some pretty bad drain but after letting the kernel settle for a few days and disabling the location services, I can easily make it through the day
My batter time stinks!
I'm also getting 9% per hour battery drain. I have a Tasker profile running which turns off DATA when the screen is off. Most of the day, my phone has not been in use and I'm still getting battery drain. BetterBatteryStats shows that a process called "surfaceflinger" (Android System) has used the most followed by "googlequicksearchbox" followed by Gmail. Partial Wakelocks report says "signalCollector.Scanner has a count of 4844 and "LocationRecieverService" has a count of 3411 with "LocationReportingService" having a count of 5625. However, all of these combined only add up to 2% so I'm confused as to what is burning my battery.
nspeer said:
I'm also getting 9% per hour battery drain. I have a Tasker profile running which turns off DATA when the screen is off. Most of the day, my phone has not been in use and I'm still getting battery drain. BetterBatteryStats shows that a process called "surfaceflinger" (Android System) has used the most followed by "googlequicksearchbox" followed by Gmail. Partial Wakelocks report says "signalCollector.Scanner has a count of 4844 and "LocationRecieverService" has a count of 3411 with "LocationReportingService" having a count of 5625. However, all of these combined only add up to 2% so I'm confused as to what is burning my battery.
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Click to collapse
Have u checked to make sure your battery isn't going bad? Take it out and try spinning it on a table on both sides if it spins like a top its starting to bulge, bulging battery = bad battery
Sent from my hand to your eyes!
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We are legion, for we are many!
Just did spin test as suggested. The battery did indeed spin like a top on both sides. Just ordered a replacement. Has anyone tried one of the "Gold" 2430mAh batteries made in Japan and being sold on Ebay from China?

Battery Sudden Drops

Dear all,
Recently my Note is facing a weird problem. While my son is playing a game, the battery drops 20-30% in 10 minutes. If I shut down the tablet and re-power then the battery goes to normal again.
In the battery stats I can see a huge drop during game usage and then up again on reboot.
I performed a factory reset but the same happens....
I flashed the Kit Kat via Odin.... but the same
Any ideas?
Drain the battery down to below 5% then charge it to 100 and it should be fine. It happened to me once and after a full charge after a full drain it never did it again
Sent from my SM-G900T using Tapatalk
toyanucci said:
Drain the battery down to below 5% then charge it to 100 and it should be fine. It happened to me once and after a full charge after a full drain it never did it again
Sent from my SM-G900T using Tapatalk
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Click to collapse
This is what worries me.
I drained the battery and charged it fully powered off. It did it again. I drained the battery and charged it fully powered on. It did it again.
If I'm using it for browsing, papyrus, images etc its fine. This happens only in games and when i reboot the battery percentage is ok again.
strange....
STELIOSFAN said:
This is what worries me.
I drained the battery and charged it fully powered off. It did it again. I drained the battery and charged it fully powered on. It did it again.
If I'm using it for browsing, papyrus, images etc its fine. This happens only in games and when i reboot the battery percentage is ok again.
strange....
Click to expand...
Click to collapse
I had the exact same problem as you are describing but additionally, my overall battery life wasn't lasting as long as it should either. I ended up sending it to Samsung's repair center to get fixed. I'm not sure what they did but some other people on the forums suggested it was a motherboard issue.
So the capacity of the battery seemed just fine but the readings were crazy (dropping from 50 to 5 in minutes and then on reboot back on 50).
After 2-3 full cycles of charging nothing changed. Flashed fw nothing changed. Went to Samsung service and they just informed me that they changed the battery and now performing final checks.
Hope this will solve the issue. I'm too lucky that I am in the "6 months warranty" window for battery...
How does one go about sending it into Samsung? After getting it back, did you see a significant change?
I've been debating doing this but wasn't sure how to go about it.
I haven't got it back yet. They just called me and they said that apart from the battery, they need to change another part (the telephone operator didn't know which part) and I'm going to receive it tomorrow.
So I'll let you know once I receive it.
STELIOSFAN said:
Dear all,
Recently my Note is facing a weird problem. While my son is playing a game, the battery drops 20-30% in 10 minutes. If I shut down the tablet and re-power then the battery goes to normal again.
In the battery stats I can see a huge drop during game usage and then up again on reboot.
I performed a factory reset but the same happens....
I flashed the Kit Kat via Odin.... but the same
Any ideas?
Click to expand...
Click to collapse
Did you fix the problem ? I have the same problem and i don't know how to fix it. (i am with 4.3 not rooted).
Rupar4o said:
Did you fix the problem ? I have the same problem and i don't know how to fix it. (i am with 4.3 not rooted).
Click to expand...
Click to collapse
After trying everything (flashing different roms via odin, factory reset, full battery cycles etc) the problem never went away.
Went to Samsung service. They checked the battery and had to replace it.... within the warranty.
Same issue here. Just got an email saying its fixed. They changed the charging port and lcd. Weird that they replaced the lcd.
Well I got it back. Seems they broke the s pen function when taking it out or putting in. The tablet thinks it's always out of its slot. I guess another 2 weeks without this thing. What a pain in the ass. Times like this makes me wish I bought an ipad where I could just walk into the store and get it fixed that day.
I had the same problem. I sent it back on Monday and got it back 7 days later. They did not say what they changed, but now everything is working fine. I even got a new usb cable and a magnetic Germany flag
I sent mine in for an overheating problem and they changed the charging port and gave me a new cable. I initially also had the random drops in battery but seems to be better now.. They said bad voltage going to charging the battery or something. Still have overheating so gotta send it in again?
Sent from my SM-P600 using XDA Premium 4 mobile app
So guys did you get it fixed? I have exactly the same problem. I have sent it to fix at the sam service - they changed the charging port, but it didn't help anything. 1,5 years of normal usage and now I can pretty much throw it into the toilet. God damn POS!
Galaxy Note 10.1 2014 battery drops
Hello all,
Just wanted to inform you all that I have been experiencing these battery drops (yesterday from 93% to a mere 5% in a matter of minutes) for a very long time now. I am running under the latest 4.4.2 stock firmware.
Also, battery life is way below par (understatement !), where the Note sometimes drops to around or below 5% (the magic number below which the screen starts to dim pretty dramatically and there's no way to influence that)
Funny thing is that after the battery drops to below 5% or even 1 or 2%, it's still possible to use the tablet for quite a number of hours afterwards, which suggests it may be something with the logic estimating/determining the remaining battery capacity, rather than the battery itself....)
Now I've tried draining the battery and fully recharging it multiple times/ resetting the stats using free apps / revert to factory settings etc.
All to no avail unfortunately, this problem simply keeps coming back.
(By the way: Apart from the battery and battery life, the Note is an excellent device, and delivers as promised.
Please also note that charging it through the microUSB cable is also simple, stable and relatively fast, unless you compare it of course to my all new Samsung Galaxy Note 4, which has a superior fast charge mode and offers the highest possible battery-life at this moment and easily beats any other smartphone (including the usual suspects from that Cupertino-based firm of which I can't force my mind to remember the name of.....) in this price-quality and performance category )
As for warranty:
Battery is no longer under warranty, the device itself is.
As such, I will now get the battery replaced by a new Samsung OEM-battery first, and see if that resolves the issue.
If it doesn't help, I will send it in for repair for Samsung.
I will keep you all informed on the resolution and cause.
Likewise, if there's anyone that has gotten to the root cause of this issue, please let me / let us know
Some users reported some 'magic part' OTHER than the battery itself (motherboard / charging circuit or even the lcd ??) having been replaced by Samsung after sending it in for repair.
That information could be very valuable to us all in trying to get Samsung to resolve the issue, so I would really appreciate it if someone would share this info in this thread.
Hey I know that there hasn't been much activity on this particular thread, but i too have been experiencing this problem for over a year now. I sent it into samsung twice and it still never fixed the issue and by the time i was going to send it in the 3rd time it was out of warranty. I personally removed the back cover and unplugged the battery for a while and that did not help. I have tried flashing different ROMS and kernels to no avail until last week. I flashed Temasek's Unofficial Build found here http://forum.xda-developers.com/gal...t/lt03wifi-temaseks-unofficial-build-t2980604 and after 3 full power cycles i have not had a single random drop yet i even managed to go 3 days with 6 hours of screen on time which is a record for me with this device. Not sure if it will help everyone but this seems to have solved my problem and i am thrilled! Also (as embarrassing as it is) i played 2.5 hours of Clash of Clans straight without a single random drop either.
I am beginning to have the issue as well on my P605v. Has there been any progress with your battery replacement? @mroset
KwestJones said:
I am beginning to have the issue as well on my P605v. Has there been any progress with your battery replacement? @mroset
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Click to collapse
Hello KwestJones,
I've successfully replaced the battery in the Note 10.1 2014, and it has improved things. With a little care, this is easy to do. Just removing the battery connector is a bit typical, you need to lift it carefully and slightly to remove it.
The result is not as drastic of an improvement as I would like to have seen, but at least the sudden drops in battery capacity percentage seem to be under control now.
I am doing a video test now, and will see how it behaves and let you know.
BR,
Maarten
Very curious to hear if replacing the battery corrected this issue. I've been experiencing this same battery drop issue for 2 or 3 months and the unit is well outside of warranty. Hoping there's a simpler fix, but willing to replace the battery if that will work since the tablet itself is still a great unit.
Complete factory reset should clear the Android Coulometer's data base or learning algorithm. Just clearing options of Battery Monitor Widget for rooted devices won't help. There are some other apps, which seem to help if the charge level never reaches 100%, a related, but not identical problem.
I have an old tablet suffering from this, with a tweaked custom rom, and i didn't want to clear and setup that completely. The algorithm or database is "learning" again, and the capacity jumps have become fewer and smaller over the last months. It should depend on how long the device was used and never reset before the incident. In my case over a year.
Itvs much like my cars fuel calculator, which won't work correctly during traffic light stops. Right after starting the engine, fuel consumption can raise several liters/h, when the car don't drive, as it uses the last sampled value(every 30 meters). And you need several kilometers to drive to have these levels drop to realistic ones again. While after a long driving distance, a traffic light stop will hardly have an influence.

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