Develop Bugs

Motorola really suck!!!

Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...

Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
the b/l will never be unlocked for defy by moto ^^
if it were we'd hold on to our aging ph's for a couple more years & wouldn't go out and buy say a razr with official unlocked b/l or the like...
modders mod & play with their ph's voiding warranty... if I break it I fix it
ph repair services can be dodgy at the best of times
it's not just moto services that are fubar...

Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
Motorola Really Sucks in Servicing i have a bad experience With Them once upon a time my ZN5 Not working so good so i gave it to the service center..after a month i got my phone back but the camera lens scratched and the micro phone notworking etc etc i complained Back they said i need to pay 2k for fixing Them...even if u want to apply doa they will suck time and even they dont know how to install a rom...

King_Rat said:
the b/l will never be unlocked for defy by moto ^^
if it were we'd hold on to our aging ph's for a couple more years & wouldn't go out and buy say a razr with official unlocked b/l or the like...
modders mod & play with their ph's voiding warranty... if I break it I fix it
ph repair services can be dodgy at the best of times
it's not just moto services that are fubar...
Click to expand...
Click to collapse
Its not the same with nokia(i love their service)..
once i had a broken earphone on e71 and much to my surprise they replaced it within 10 mins or so..
and while same with motorola took one week to get repaired..
if i break it i am responsible(i know) but the phone broke when i flashed original rom.
So its motorola's software who broke it
not am waiting for my mobile to send to chennai for replacement..

L7iharsha said:
Motorola Really Sucks in Servicing i have a bad experience With Them once upon a time my ZN5 Not working so good so i gave it to the service center..after a month i got my phone back but the camera lens scratched and the micro phone notworking etc etc i complained Back they said i need to pay 2k for fixing Them...even if u want to apply doa they will suck time and even they dont know how to install a rom...
Click to expand...
Click to collapse
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..

Sainyam said:
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Click to expand...
Click to collapse
Well, the service center experience was good. Had one stuck pixel on the screen, they replaced the TFT panel. Got the phone back in 8 days without any damage.
One thing is for sure, this is my first and last Motorola!!!

Sainyam said:
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Click to expand...
Click to collapse
yes most service guys are like that...but some guys are pros bcoz wen i went to service i dunno which software he used he showed me the list of custom..roms that im used...im really shocked
Sent from my MB525 using XDA

motorola defy always rocking
motorola defy always rocking

Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
They are just evil but their phones are damn good. They give one the finest hardware. I get it they overclock the same processor and use it. It is actually beneficial. Even if you buy a phone with less processing speed, you can still overclock it. Its not just MOTO does this each and every android manufacturer do this. Most of the time they use the same processor on many phones. I agree service centers in INDIA are really bad. More over you don't have any idea about Samsung. Nokia sucks with their stupid firmware and the stylish N800 with a stupid Windows Phone OS.

Surprisingly, this my 8th phone from Motorola and I'm pretty satisfied..
Had a few experience with servicing and it was satisfactory..I broke my BT headset once n it was replaced with a brand new one..
Locked BL is a pain sometimes but at the same time, it means there's a little chance to brick the phone..
Doesn't matter from where I send it, what matters is written above

The only good thing about Defy is its ruggedness..
Without it, certainly i will immediately sell my phone to another one, which have an option to unlock its bootloader.
Just look at Sony, they write an OFFICIAL step by step to unlock devices bootloader.
Of course it will broke the warranty, but at least customer have their right to do whatever they want to their devices. To unleash its power and capabilities on proper custom rom.
Sorry Motorola, this is my last Motorola device. Unless Motorola change their policy about what customer could do on their devices.
Sent from Tapatalk v2.0 for Android

I love Motorola phone.....
It had excellent hardware and excellent quality...
But service center are like hell.....
I gave my phone for 1and half months now.. Still I didn't got it back...
This is one thing why we started feeling to go for Nokia......

[Q] May of hard bricked my phone?

Hey guy today I was planning on updating my gio to ics via galaxyics.com but before I did that I tried to backup my rom via rom manager and it went all wrong. After I hit the OK button my phone turned off and would not turn on via power button or charging (even removed the battery for 15minutes) I can't get it on at all. So if my knowledge is correct is this not hard bricking and how could I fix it. I no it won't be easy but what if I flashed my phones internal memory somehow and reloaded android to it. Would that work? Other options please help. If nothing works btw how much do you think i could get for it on eBay or something (maybe as parts)?

Take it to service center, they will fix it for free as long as you say you didn't root it. Sorry man, but this is the same hard brick i got a couple of months ago
Sent from my GT-S5660

If you own a Gio, don't install ROM Manager on it - you have a better chance bricking your phone than doing anything useful with it.

iok1 said:
Take it to service center, they will fix it for free as long as you say you didn't root it. Sorry man, but this is the same hard brick i got a couple of months ago
Sent from my GT-S5660
Click to expand...
Click to collapse
What do you mean by service center I bought my phone off of kijiji so its not under warranty or anything to that effect?

alpacino2368 said:
What do you mean by service center I bought my phone off of kijiji so its not under warranty or anything to that effect?
Click to expand...
Click to collapse
Then, try to get into download mode. If you are not able to, you have to pay in service
Na szczęście jest TapaTalk

wojte267 said:
Then, try to get into download mode. If you are not able to, you have to pay in service
Na szczęście jest TapaTalk
Click to expand...
Click to collapse
Ya I'm gonna try to get it into download again when I get home but I wasn't having any luck prior but what would they do if I sent it away in comparison to what I can do at home.

Last time i used rom manager nothing worked, downloadmode, recovery, booting. Give up this thing needs to be repaired there is nothing you can do.
Sent from my GT-S5660

Alpacino: they would in all likelihood change the motherboard.
If you're in the Montreal area there is an authorized Samsung service centre near the 40 and Cavendish, it's called Service Absolut. I would suggest you take your phone there. You might even be able to wait while they repair it.
As per my experience and this thread you will need some proof of purchase though to get warranty service.
Good luck,
Darkshado

Got the same brick. It worked only after they've changed its motherboard!

Darkshado said:
Alpacino: they would in all likelihood change the motherboard.
If you're in the Montreal area there is an authorized Samsung service centre near the 40 and Cavendish, it's called Service Absolut. I would suggest you take your phone there. You might even be able to wait while they repair it.
As per my experience and this thread you will need some proof of purchase though to get warranty service.
Good luck,
Darkshado
Click to expand...
Click to collapse
Unfortunately I'm about 12 hours from Quebec but on the up side I found full schematics for tthe phone last night. Now I am curious to why you say the mother board as I assumed the boot pprocedures where stored on the internal memory of the phone hence why they got damaged not in the bios of the motherboard.How much you think a new board will run me?

Nothing with a bit of luck
Sent from my GT-S5660 using xda premium

The thread I linked to also has a Samsung phone number worth trying to get a shipping label for the service center (be it the one in Montreal or another, they have a few). And they shouldn't really care who your carrier is as long as you have a proof of purchase (even something with the original seller's name on it and note of some sort might work).

[Q] Galaxy Note 2 seems bricked, Can we turn it alive ?

Got galaxy Note 2 , totally bricked right now , Gave it to my friend and he returned me back with completely black screen. Could you please suggest me if anything i can try on this one.
Things i have tried so far
1) Tried with different battery no luck
2) externally charge battery with external charger no luck
3) checked all the connectors inside , all are looking intact
4) replaced charging port no luck
Seems like this device got bricked somehow, is there any way to turn it alive ??

Riffbox or jtag. Mine died last week this way it came back to life unfortunately mine have kind a issue with emmc so it will gonna die eventually again. I hope yours one is ok.

badtzo said:
Riffbox or jtag. Mine died last week this way it came back to life unfortunately mine have kind a issue with emmc so it will gonna die eventually again. I hope yours one is ok.
Click to expand...
Click to collapse
Please consider me Novice in JTag field, Do we need different boxes for different devices, i have seen several videos on Jtag,I have sent mail to their US distributor bcoz unfortunately we do not have any in Canada. What's the success rate on these devices ?? Do we have any instructional videos or any support how to use RIFFBOX , just want to make sure if i would be able to use it before i make my order

I have just realised that you don't tell us if you have warranty... if you have it then use it. Cause the way I've told you before probably will void the warranty.
----
I don't know how it works in your country but here in mexico, there are several External Service Centers (not official) they repare anything, softbrick, hardware brick, change the case cover, dialpad, etc. but it has a cost. If you buy the box just to repair your phone I think it will cost a lot of money to you since this boxes works with a lot of models of different brands (they are expensive) and you need technical knowledge about how to work with them.
In my case, the Service Center first tried with riffbox (cheaper and fast way) and it worked to turn on the phone in a couple of minutes, it was indicating there was bootloader broken so it worked when tried to rapair it but since my emmc memory was kinda buggy, it died the same day, so i left it again to warranty on the SC and they then tried with jtag this way they told me is like the "hard reset" since wipe and make again the partition system and install all the stuff, now works pretty well but they make a warning to me abut future deads because the final solution and the real one that needs my phone is to change the motherboard (they don't change just the emmc).
But if your emmc is ok, they probably just need to use riffbox maybe jtag but your phone will surely be ok again.
the cost for the reparation should be about 30-50 USD
If you don't know where is one of this external service centers on your town, try searching on google about riffbox, jtag service center in -your town-.

badtzo said:
I have just realised that you don't tell us if you have warranty... if you have it then use it. Cause the way I've told you before probably will void the warranty.
----
I don't know how it works in your country but here in mexico, there are several External Service Centers (not official) they repare anything, softbrick, hardware brick, change the case cover, dialpad, etc. but it has a cost. If you buy the box just to repair your phone I think it will cost a lot of money to you since this boxes works with a lot of models of different brands (they are expensive) and you need technical knowledge about how to work with them.
In my case, the Service Center first tried with riffbox (cheaper and fast way) and it worked to turn on the phone in a couple of minutes, it was indicating there was bootloader broken so it worked when tried to rapair it but since my emmc memory was kinda buggy, it died the same day, so i left it again to warranty on the SC and they then tried with jtag this way they told me is like the "hard reset" since wipe and make again the partition system and install all the stuff, now works pretty well but they make a warning to me abut future deads because the final solution and the real one that needs my phone is to change the motherboard (they don't change just the emmc).
But if your emmc is ok, they probably just need to use riffbox maybe jtag but your phone will surely be ok again.
the cost for the reparation should be about 30-50 USD
If you don't know where is one of this external service centers on your town, try searching on google about riffbox, jtag service center in -your town-.
Click to expand...
Click to collapse
Thanks a lot for this much knowledge about this product. I always help my friend fixing their phones and some of my good friends pay me for that. Its kind of part time job for me. I am just crazy to try something new in this field so I am not worrying about money part right now. That is why I am just seeking information how much it will cost and from where i can get information how to use this box. I guess we need lot of new things to learn before i start using it. Please let me know whatever u know about it, I am gathering knowledge from google too and other websites , Your help so far is very much appreciated. Please let me know what else you know about these riffbox or jtag ?

Bricked My Lenovo K8 Note, Service Center Said Not Able To Fix This Phone.

Hi Guys, I Writing this with saddest ever. i bought this phone, which was good. but during rooting. my device went bricked. i took the device to the service center and they took the phone on 5 - 10 -2017 and Now Returned the Phone on 19-10-2017. And it is not repaired. i told them i will give money but they told there is no parts available. the mother board is damaged with water, so please help me guys. :crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying: . If anyone here can help me please

Lodge a online complain in Govt. Consumer forum with as much detail as possible. The complain should reach to Lenovo higher authority and they can provide a replacement.

how to?
souvikpal said:
Lodge a online complain in Govt. Consumer forum with as much detail as possible. The complain should reach to Lenovo higher authority and they can provide a replacement.
Click to expand...
Click to collapse
ok. but they are saying it is a water damage, and they found water inside my phone. so doing something like that will be good? And also i encountered a rain once one day before the damage.

gokulraj3 said:
ok. but they are saying it is a water damage, and they found water inside my phone. so doing something like that will be good? And also i encountered a rain once one day before the damage.
Click to expand...
Click to collapse
The handset may have water-detector substance inside, which will change its colour once the substance get in touch with any liquid. So, once the water detector is tripped, you'll loose your warranty even if the damage isn't caused by water.
Now if you want to repair it paying the required money, and the company refuses to do it, you can definitely lodge a complain because the handset is within support period.

it is better to buy other good device than mediatek... even i m frustrated with lenovo and mediatek... this is last phone with mediatek and now its goodbuy to mediatek ..

same here bro. . but my device is under warrenty ,so if they cant repair my device , will I get a replacement.

NO, they will telll
[email protected] said:
same here bro. . but my device is under warrenty ,so if they cant repair my device , will I get a replacement.
Click to expand...
Click to collapse
they will telll please wait.. i called the customer care, they also told me it is a new product so its parts have to come from other country so it is also having gst causing it to slow down in india.

not yet got the phone from the service center it is not yet ready because parts are not available,

I checked on Lenovo forums u didn't get ur device repaired yet . They repaired mine in 13 days(diwali off including) . Try to mail Lenovo service about ur issue . They will reply for sure.

Ya Bro, they are taking it tooo long.
[email protected] said:
I checked on Lenovo forums u didn't get ur device repaired yet . They repaired mine in 13 days(diwali off including) . Try to mail Lenovo service about ur issue . They will reply for sure.
Click to expand...
Click to collapse
i think i must go to the consumer court. i have done that too. emailes them in, called service center and customer care every day. they always say please wait, we understand. so i waitied, now it is almost 30 days when it is in 5-11-2017.:crying::crying::crying:
they also want me to pay for the products repair.
see that image file, you can seee my phone repair status. it says it is closed but the service center is telling it is an error.

37 days over.. parts are not available. what to do?

Take ur phone nd try to flash rom urself. . Lenovo is ****t . I'm also going to sell this phone on olx .

I got my phone back after 67 days of repairing.. from the Lenovo service centre and I paid them 4300 ruppee . Too much.. now also the camera in depth mode have started some issue. It is not have a perfect motion. And the serial number of the device went off.

gokulraj3 said:
I got my phone back after 67 days of repairing.. from the Lenovo service centre and I paid them 4300 ruppee . Too much.. now also the camera in depth mode have started some issue. It is not have a perfect motion. And the serial number of the device went off.
Click to expand...
Click to collapse
Now I may advice u to sell it on olx and get another device. Bcoz development of k8 note is ****. If u r in rooting flashing custom Roms u definitely not gonna enjoy it . I sold mine @12k

Question I have doubts

recently i bricked my phone and it's in edl mode which I had posted here also where people told me to go to service center and do edl flashing but but will they ask money ig they can't because my phone is under warranty and its just 2 months old so any ideas that they'll ask for money

When you get there, just act like you don't know what happened. Tell them that it turned off during a system update and it's not turning on, and keep all that power user XDA knowledge locked away somewhere
Software update failures are pretty common so they won't ask many questions as long as the phone's under warranty, you might be charged a small service fee though. This is just one way I would go about it, there might be better options.

TeckySairam said:
recently i bricked my phone and it's in edl mode which I had posted here also where people told me to go to service center and do edl flashing but but will they ask money ig they can't because my phone is under warranty and its just 2 months old so any ideas that they'll ask for money
Click to expand...
Click to collapse
Sad to hear that but I guess u should try all available options before heading to the Service center like flashing stock firmware using Miflash tool in EDL mode. If nothing works then service center is the last resort, however IMO they will ask for small amount of fee for restoring the stock firmware.

TeckySairam said:
recently i bricked my phone and it's in edl mode which I had posted here also where people told me to go to service center and do edl flashing but but will they ask money ig they can't because my phone is under warranty and its just 2 months old so any ideas that they'll ask for money
Click to expand...
Click to collapse
I'm in service centre right now for gods sake these ******g ppl don't know a little **** I told them my phone is in edl mode they are like kid I didn't understand for f**ks sake they don't know anything and why the fuc* do they even work in these centres they told if its hardware prob the wait for 2 to 3 days if software then 2 hours i told it's in edl mode and it shud be flashed they are not even allowing me to go inside the place of repair it been 1hour since I gave my phone idk but they told what ever prob its free
EDIT - Nig**a took 1 hour 45 minutes for finding it's in edl mode lol they told wait more 1 hour
EDIT - lol I forgot to put they gave my phone they installed miui 12.0.xx idk which one they didn't even lock bootloader I couldn't install the latest update but I downloaded the full recovery from the latest one 12.5.7 its some 3.2gband installed in choose update package in mi updating section and finally everything Is proper

TeckySairam said:
I'm in service centre right now for gods sake these ******g ppl don't know a little **** I told them my phone is in edl mode they are like kid I didn't understand for f**ks sake they don't know anything and why the fuc* do they even work in these centres they told if its hardware prob the wait for 2 to 3 days if software then 2 hours i told it's in edl mode and it shud be flashed they are not even allowing me to go inside the place of repair it been 1hour since I gave my phone idk but they told what ever prob its free
Click to expand...
Click to collapse
Sorry for the words I just wouldn't control

TeckySairam said:
Sorry for the words I just wouldn't control
Click to expand...
Click to collapse
It’s all good if it ends all well. However, I am more pleased with your second post. Tinkering Smartphone always seems too easy until it get completely screwed as it was in your case.
And speaking of Staff at service centre, they are just doing their job (though some of them do try to fool the customer seek some monetary benefits indirectly), not all of them are passionate about tech as u or people like us on XDA are. Anyways enough lecturing......
Good luck & Happy Flashing!!!!!