[Q] Getting "RPC:S-5:AEC-0" error in Google Play store after updating to 4.2.2
Hey all.
So finally got the OTA update to 4.2.2 last night, but now im getting a "RPC:S-5:AEC-0" error every time i try to update or install any apps via the Google Play Store. Now i have seen some people with the same problem that say that it will just fix itself. I have also seen other people that say that deleting and re-adding your Google account to the device will work. Problem is, I don't have the option to delete my Google account. The only option i have is "Sync now", no "Remove account" options like all the other linked accounts.
So, really, i guess i have 2 questions:
1. Does anyone know of a sure fire way to fix the "RPC:S-5:AEC-0" error?
2. Does anyone know of a way that i can remove my Google account so i can re-add it?
Thanks!!!
Re: [Q] Getting "RPC:S-5:AEC-0" error in Google Play store after updating to 4.2.2
Have you tried to delete market data and reboot?
Sent from my Galaxy Nexus
eqjunkie829 said:
Have you tried to delete market data and reboot?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Yeah. that was one of the original options that i found, but i had no luck with that one either. Thanks for the quick response!
Re: [Q] Getting "RPC:S-5:AEC-0" error in Google Play store after updating to 4.2.2
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To remove the Google account you need to be in the list of apps and then select the menu item to remove account.
Sent from my Galaxy Nexus
This is more common than you'd think....just remove your Google account under settings and re-add the Google account works like a charm
eqjunkie829 said:
To remove the Google account you need to be in the list of apps and then select the menu item to remove account.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
For some reason i dont have the " Remove Account" option. Ideas?
GOT IT! Had to go into the "Accounts" option in my Contacts section and there i was able to delete and re-enter the account! thanks for all the help everybody! Greatly appreciated! Drinks are on me!
Hi,
I also have this [RPC:S-5:AEC-0] error for weeks now, and I can't solve it. I've exchanged emails with google support, but with no solution found. What I've tried so far:
- Removing and re-adding the google account
- Adding a second account, removing the first one, re-adding the first one, removing the second;
- clear data and cache from Google Services Framework, Download manager; Play store, in several different combinations (only data, only cache, cache then data, data then cache, reboot, no reboot, etc...)
- Factory reset my Nexus - yes, I went that far, with no result.
Anyone with new ideas? Thanks.
rduraoc said:
Hi,
I also have this [RPC:S-5:AEC-0] error for weeks now, and I can't solve it. I've exchanged emails with google support, but with no solution found. What I've tried so far:
- Removing and re-adding the google account
- Adding a second account, removing the first one, re-adding the first one, removing the second;
- clear data and cache from Google Services Framework, Download manager; Play store, in several different combinations (only data, only cache, cache then data, data then cache, reboot, no reboot, etc...)
- Factory reset my Nexus - yes, I went that far, with no result.
Anyone with new ideas? Thanks.
Click to expand...
Click to collapse
Removing and re-adding the account was the only thing that was able to work for me. I dont know where you are trying that from, but give it a shot from the "account" options in the "Contacts" section of the phone. that was the only way it worked for me.
That also didn't work, but thanks for the tip. Still going desperate...
Tried everything...no luck
rduraoc said:
That also didn't work, but thanks for the tip. Still going desperate...
Click to expand...
Click to collapse
Same boat as you with the "rpc:s-5:AEC-0" error when viewing my apps for about a week or so now. Wanted to post in this thread as it was first result for "rpc:s-5:AEC-0" in Google and had comments about trying everything with no luck.
I'm running JellyBeans 13 ROM and just came from an older version of CleanRom with the same issue. I've tried everything listed below. Also want to note I was on version 3.?.? of Google Play in CleanRom and JellyBeans flashes 4.0.25 My issue from CleanRom was that none of my apps would update...they would error out when i tried to update all. I fixed that particular issue by "clearing data" and "force closing" Google play under application management. From there though... which I don't know if it was like this before or after I just did that but I noticed the "rpc:s-5:AEC-0" error when viewing my apps right after.
Tried everythign in the below sites with every varying combination possible.
http://forums.androidcentral.com/ta...ing-information-server-rpc-s-5-aec-0-a-6.html
http://forum.xda-developers.com/showthread.php?t=2161864
http://matthill.eu/android/google-play-error-rpcs5aec0/
http://www.youtube.com/watch?v=Go1VGAHBhrk
I
Removed my Google accounts (all accounts in fact..skype, linkedin, facebook, etc) via accounts under system menu AND once via contacts menu.
Wiped data from Google Play store, Google services framework and Google Play service in every combination possible. I also wiped dalvik cache and cache between a few of these attempts as well.
Cleanly Flashed JellyBeans 13 ROM (and damn its nice. highly recommended with Perseus kernel)
Uninstalled 4.0.25 via titanium backup, reboot, dalvik cache/cache wipe and installed 3.10.14 with no luck. Just installed 4.0.25 again and having the same issue.
Also I've been checking Google play on my desktop throughout this entire ordeal with the account that has all my purchase and its been saying "We're sorry, there was an error. Please try again later." when clicking my apps.....no issues looking at my videos or my music.
Cannot repurchase old apps. States "an error occurred while processing your purchase. please try again later' as well as "this purchase can not be refunded because you have previously bought this item"
I can purchase new apps no problem. And when I restore paid apps via Titanium back up they work and are recognized in the market as installed and paid for.
A few questions and opinions for posters
You said you have been emailing Google support about it. What are they telling you or having you try?
What happened before or when you noticed this? How long...as in maybe a Google side issue?
What does your Google play account say when viewing my apps via desktop browser?
Are you on a custom ROM or made any changes at all to your market settings?
What version of Google play are you running?
It seems from what I've read and with everything I've tried it could very well be on Google's end and how they identify your gmail or some associated account ID. I've read people fixing the "rpc:s-5:AEC-0" issue by restoring their previously fond ID when prompted in Titanium backup. But I found no such previous ID to backup to within TB....and never hear if they cannot view their apps via desktop browser similar to my issue.
If it was fixed by simply removing and re-adding accounts for you....it's like something triggered or matched correctly on Google's end to make the proper association. Or not. At a loss at this point.
Trying to answer all your questions:
- I've had this problem for over a month now;
- Google support says they know of the problem, and are passing all the info to their engineers, sorry about everything, etc...
- Stock, locked, unrooted maguro running 4.2.2 (rooted sometime before 4.2.2 was out, back to full stock since then)
- Google play app 3.10.14
- I also get the same error as you when looking as my apps in the desktop browser;
- I can see my purchases if I login to google wallet
- Some apps I cannot install, some I can; I can never update an app directly, have to find the app in a desktop browser and send it to the phone
---------- Post added at 10:59 AM ---------- Previous post was at 10:50 AM ----------
And by now, I'm almost sure this is a problem with the account on Google side - not with the app, not with the device. I have a Nexus 7 (4.2.2) with two users, and on my side I get this error, on the other user there is no issue...
I HAVE GOT THE ANSWER!!!!
This error happens if you are logged in with your Google ID on an android device, then you log in again with the same Google account on another device, BUT the time zone setting is different. This may happen if you just bought a cheap Chinese tablet, smartphone etc. and added your Google account in Settings, BUT missed to set your correct time zone (by replacing the default Beijing Time).
AS SIMPLE AS THAT! :laugh:
Got it?
If yes, just hit the Thanks! button.
Mazarin07 said:
I HAVE GOT THE ANSWER!!!!
This error happens if you are logged in with your Google ID on an android device, then you log in again with the same Google account on another device, BUT the time zone setting is different. This may happen if you just bought a cheap Chinese tablet, smartphone etc. and added your Google account in Settings, BUT missed to set your correct time zone (by replacing the default Beijing Time).
AS SIMPLE AS THAT! :laugh:
Got it?
If yes, just hit the Thanks! button.
Click to expand...
Click to collapse
I don't think I have ever done that, but anyway, that would be the cause - what is the solution? And FYI, I got a message from Google saying this is now "Known Issue #7582577".
You aren't alone. I worked with Google on this issue and after 6 weeks they sent me an e-mail with a link to their known issues page. I have 3 devices and they are all doing the same thing. Can't access any of the over $100 worth of apps. This is very frustrating. Also, I tried checking the time zones and they are all set to Central Time.
rduraoc said:
Trying to answer all your questions:
- I've had this problem for over a month now;
- Google support says they know of the problem, and are passing all the info to their engineers, sorry about everything, etc...
- Stock, locked, unrooted maguro running 4.2.2 (rooted sometime before 4.2.2 was out, back to full stock since then)
- Google play app 3.10.14
- I also get the same error as you when looking as my apps in the desktop browser;
- I can see my purchases if I login to google wallet
- Some apps I cannot install, some I can; I can never update an app directly, have to find the app in a desktop browser and send it to the phone
---------- Post added at 10:59 AM ---------- Previous post was at 10:50 AM ----------
And by now, I'm almost sure this is a problem with the account on Google side - not with the app, not with the device. I have a Nexus 7 (4.2.2) with two users, and on my side I get this error, on the other user there is no issue...
Click to expand...
Click to collapse
I don't have 100$ of apps, but am also frustrated for not having access to the apps I paid for. And now I'm weary of buying new apps (sometimes I don't get the error and can reach the payment phase for new apps), because I don't know what will happen next. One would think that Google would be better at handling the opportunity to get our money...
JamesPumaEnjoi said:
This is more common than you'd think....just remove your Google account under settings and re-add the Google account works like a charm
Click to expand...
Click to collapse
Works like a charm indeed. Fixes the problem right away. Thanks. :good:
Hey all,
I got the same problem, tried the removing/readding my account theory and that worked. I noticed that Google Talk stopped itself. Since I don't have an issue anymore, can someone try clearing data/cache/force quit on the Talk app and see if that works before messing with the Google account?
smmiller506 said:
Hey all,
I got the same problem, tried the removing/readding my account theory and that worked. I noticed that Google Talk stopped itself. Since I don't have an issue anymore, can someone try clearing data/cache/force quit on the Talk app and see if that works before messing with the Google account?
Click to expand...
Click to collapse
Tried it, doesn't work. Also tried adding Talk to the group of apps to which I was previously clearing data/cache (play store, download manager, google services framework, google play services), reboot and... still doesn't work.
I've mentioned I have done a factory reset on my GN, and it didn't solve the problem - so it clearing data and cache on whatever won't solve my problem, there is some problem with my account on google side.
Another thing I've been seeing is that I can install and update some apps, but not others. I wonder if this has something to do with the permissions required by the apps...
rduraoc said:
Tried it, doesn't work. Also tried adding Talk to the group of apps to which I was previously clearing data/cache (play store, download manager, google services framework, google play services), reboot and... still doesn't work.
I've mentioned I have done a factory reset on my GN, and it didn't solve the problem - so it clearing data and cache on whatever won't solve my problem, there is some problem with my account on google side.
Another thing I've been seeing is that I can install and update some apps, but not others. I wonder if this has something to do with the permissions required by the apps...
Click to expand...
Click to collapse
Alright, thanks for the effort.
Related
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Try removing your Google account and re-adding it.
darkierawr said:
Try removing your Google account and re-adding it.
Click to expand...
Click to collapse
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
EpicMikeNC said:
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
Click to expand...
Click to collapse
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
flastnoles11 said:
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
Click to expand...
Click to collapse
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
EpicMikeNC said:
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
Click to expand...
Click to collapse
I believe you need to clear the data/cache from the Google account manager app in order for it to let you delete that account.
It's one of the google apps anyways. Can't remember exactly which one at the moment.
mi7chy said:
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
Click to expand...
Click to collapse
Okay I have the cyanogenmod saved to my sd card, but I can't seem to download the gapps zip from your link nor from google searches. I'll give it a try when I can. I am kind of hesitant to do this, but...I've already backed up everything in recovery plus I reinstalled Titanium Backup and backed up my apps, so...I should be good to go whenever the gapps zip becomes available. For now I am going to try and figure out what app GuidingArrow is talking about.
Okay, I found a functioning gapps from the official wiki site. So I have flashed my phone following, again, a QBKing tutorial. This Cyanogenmod seems pretty cool. My camera seems to be downgraded, but other than that, nice. I am about to go to a McD's and...hope for the best regarding the Google Play store.
Problem Solved
When I flashed it to Cyanogenmod 9, I soft bricked my phone by trying to install backup (oops). So, I used Odin to restore to stock then rerooted.
Turns out the problem all along was...nothing was mentioned in the vid I saw about flashing the gapps right after flashing the rom. But It was mentioned in the video for flashing to Cyanogenmod 9, so when I restored to stock and then rerooted I flashed gapps this time. And voila, I have the Google Play Store working again. I used Titanium Backup to restore my apps, readded my Google account, and everything is fine and dandy again.
The only thing is, I have decided not to go back to Cyanogenmod 9 for now, not without more research. One of the most important features on the Epic 4G (to me anyway), is the camera, and when I was briefly on Cyanogenmod 9 before I soft bricked my phone, the camera seemed...downgraded, to have less features than it has now. Just going to do more research on that end before flashing it again.
fixed
RodimusConvoy said:
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
mcsix93 said:
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Give us more info.. Are you rooted? Did you just flash a rom? or are you on stock
mcsix93 said:
I have an AT&T Galaxy SIII. I have searched for this error with no success. I see many posts regarding DF-BPA-# errors but not 10. Mostly DF-BPA-09. If I try and download a free app from the play store I get "Error processing purchase" [DF-BPA-10]. I have tried clearing the data for Google Services Framework and the Google Play Store. Those don't work.
Any ideas?
Thanks.
Click to expand...
Click to collapse
I got that error once, what I did, was:
*Uninstall the Update for Play
*Force Close Play
*Clear Play Data
*Clear Data for Google Services
Restart into Recovery , Fix Permission
Reboot
eortizr said:
I got that error once, what I did, was:
*Uninstall the Update for Play
*Force Close Play
*Clear Play Data
*Clear Data for Google Services
Restart into Recovery , Fix Permission
Reboot
Click to expand...
Click to collapse
This sounds like overkill to me.
I just had this problem recently, because I was trying to install an app the seemed to be restricted to the US IP addresses. I was using DroidVPN and for some reason, when logging into a browser, Google was thinking I was in the Phillipines. Seeing as how I'm in Taiwan and the VPN was routing me through the States (multiple online services confirmed this), it was a little odd. Anyway, I think the problem was a weird mismatch of caching and IP address.
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
flueterflam said:
This sounds like overkill to me.
I just had this problem recently, because I was trying to install an app the seemed to be restricted to the US IP addresses. I was using DroidVPN and for some reason, when logging into a browser, Google was thinking I was in the Phillipines. Seeing as how I'm in Taiwan and the VPN was routing me through the States (multiple online services confirmed this), it was a little odd. Anyway, I think the problem was a weird mismatch of caching and IP address.
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
Click to expand...
Click to collapse
THANK YOU
That helped me solve the problem.
Thank you a lot!
Thanks, Flueterflam, googled this error code, found your fix and it worked for me.
flueterflam said:
I was able to fix the problem and get the program installed by force quitting Google Play (I have Play Services disabled...but you might want to do this also if you have it enabled). I then cleared the cache, but not the data. I re-opened Google Play, waiting for it to load a little longer than normal, searched for the item again, and installed it without a problem.
Don't it's device specific, and I'm using a Transformer Prime (TF201).
Hope this helps!
Click to expand...
Click to collapse
This also fixed this same error for me. I have an Asus Transformer Pad TF300 running cm10.2 nightlies. Thank you!
I just booted my brand new 2014 note and when the home screen finally showed up the notification bar was full of warning sign/exclamation marks each mentioning a different app saying "<app name>" could not be downloaded due to an error (920)".
I've bought well over a dozen Android devices through the years and they've all downloaded my set of apps just fine. Some of the apps that get downloaded cannot be found on the app store any more as the developer packed up and left, but they still download when I get a new device.
But, this error essentially means that none of my initial download of apps (which is the only way I get some of my legacy apps) didn't happen.
Any thoughts on troubleshooting this? I didn't find any references to the problem in the Note2014 forums.
Also, if I can get the downloads to work, any thoughts on triggering it to do the "brand new device download" again?
FWIW, I did try a factory reset once the new system update downloaded to see if it would download the apps with the new OTA version of the play store, but the same thing happened all over again...
Note that the standard solutions you find on the web include removing your Google account and adding it back and force stopping the Google Play Store and then clearing its data and cache.
I recreated the account about 4 times and cleared the data and cache about 15 or so times and one of those times it managed to download just updates for the pre-installed apps, leaving me with none of the 100 or so apps I usually have. I then tried recreating the account and clearing the data again a few times, but it stubbornly refused to believe it had any more work to do.
Then I did another Factory Reset after all of that, hoping that the gremlins were asleep, but it came back up to the notification list full of hundreds of 920 errors. I also found a thread on the web about someone asking about retriggering the initial download of all of the apps and nobody could find a solution - they eventually gave up and just manually reinstalled all of the apps. That isn't really a good solution for the hundreds of apps that I typically carry and isn't even possible for the 5 or 6 that are no longer searchable on the Play Store (they must be downloaded in that initial download or they won't appear. I can get their 920 notification errors, but I can't use that to trigger another download of the original app...
I've had the same issue. Usually, I just turn the device off for a bit, turn it back on and it's fine. It seems to be an odd issue. If it lasts longer than a day I'd try the factory reset, not right away however.
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
skyline23 said:
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
Click to expand...
Click to collapse
That sounds like the most knowledgeable advice so far, but I'm not sure how to follow it. I found where my devices are listed in the play store (play.google.com => gear icon => settings) and I do have more than 5 devices (8 currently listed including the new 2014 Note) on the account, but...
- there is no way to remove them. All I can do is hide them (visibility).
- There were only 4 total that weren't hidden, including the new Note.
So, if this is an issue of more than 5 visible devices, I didn't even have 5 visible with the new tablet. If it's an issue of deleting them from the account, there is no option for that (only changing their name and a checkbox for visibility).
All of them have a "last used" date within the last couple of years. Perhaps there is a 2 year timeout?
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
flarbear said:
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
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Click to collapse
skyline23 said:
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
Click to expand...
Click to collapse
I had downloaded a bunch of apps last night (I was up to the F's by scanning the app list on my old tablet), but this was worth an experiment to try.
I had already unchecked all of the devices other than my Notes and my phone, so I unchecked the tick mark next to the new unnamed device and factory reset my 2014 Note. It came back up and managed to start installing apps without errors - woohoo!
But, it only reinstalled the apps that I had been busy downloading last night. Perhaps I mucked it up when I started downloading apps and so now it remembers my device even if it was unchecked?
I found a few apps that aren't "searchable" by going to the "All" tab in the list of "My Apps" in Google Play Store. One of them worked, but another (the Doodle Android app for the Doodle.com service) refuses to install. That may be due to the fact that they have modified the app to be "not compatible with any of your devices". The version installed on my old Note gets an error on startup, so they may have manually sabotaged it (and given that they now have a $3 pay app, I can imagine why). If I remember my device install history I seem to recall that the initial app install could install older versions of apps that aren't accessible from the Play Store (and I relied on that in the past to avoid updates that broke things when I got a new device) so it might have been able to install the version that I last installed on my old Note, but in this case it probably wouldn't have worked out of the box.
Still, at least some of the withdrawn apps are still visible in the "All apps" tab...
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
skyline23 said:
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
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Click to collapse
I assume you are referring to my example of the Doodle app that won't install?
The apps that failed to download when I did my most recent factory reset are the ones that I didn't manually install last night. It was 1:1 as far as downloading only those apps (A-F) that I had downloaded last night and none of the others. It looks like the system has permanently remembered the app set for my new device whether or not I uncheck it from my list of active Google Play devices...
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
skyline23 said:
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
Click to expand...
Click to collapse
grrr. many of my games, including crystal defenders and need for speed most wanted are telling me i have to buy the app or the device isn't authorized for this game. never had this problem before, just using my google play account as usual. advice?
Google playstore probably detected that you had too many devices using the same play account. Dont think theres a work around
I had this on my first one..
Then it filled up the memory with hardly any app installed and kept boot-looping. Same results after restoring so I returned it and bought a new one. No more issues! I didn't restore backups from Google though.
For me Method 1 worked
Here are couple of fixes for the infamous error 920 or “App could not be downloaded due to an error 920” :
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app
What worked for me
1.First Remove your google account from the device
Settings -- Accounts -- Google -- (select your email account) -- Remove
2.Then clean cache and data of Google Play store
Settings -- Application Manager -- Google play store -- remove cache, remove data, force stop (in that order)
3.Then turn off for 15 seconds
4.Add your account again on Google accounts
Settings -- Accounts -- Google -- (sign in with your account)
It worked well after that!
And I tried many other options before without it working.
As quick commercial if anyone is having problems with the stupid google update that makes the tablet not access properly the SD Card, I just found an app that amazingly fixed it with one click. Only for rooted users:
NextApp SDfix
Works fast and after a reboot you can use your SD card again!
I've just bought a note 8.0 from Tesco, and so far it's great. It came with the 4.4.2 update loaded.
I set up my wifes gmail account on it, and then went to play store to update all the apps on it.
There were none listed as installed.
I then went to app managed and cleared data and cache (didn't reboot) but still there waas nothing there, despite the device having
All google apps,
S-note etc,
Flipboard
Internet
Chrome
dropbox etc.
If I go into the store and find the relevant app, it then gives option to update, and then appears in installed section, but obviously this is time consuming, and a little concerning.
Any ideas, anyone else experienced this?
Pete
Hello. I have a Pixel XL 128 GB, purchased directly from Google. I'm on the 7.1 software. Recently (hard to nail down the exact date) several google apps began to crash. As of now, it is ONLY google apps, and only some of them. Apps crashing are : google photos, gmail, and "ok Google" assistant crashes when I attempt to use it. The Google app itself works, but as soon as I attempt the voice control, it crashes the app. I am rooted as well. I've rebooted and cleaned the google services, photos, and gmail caches with no relief from this problem.
Any ideas? I love my phone and really want to fix this problem!
Thanks all.
I have had this happen on other phones and I have been able to fix it by logging out of my Google account, wiping cache in settings-storage then rebooting and logging back into my account. I have never lost any data this way. Your mileage may vary, hope it fixes it for you.
Sent from my Pixel XL using Tapatalk
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
aramisathei said:
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
Click to expand...
Click to collapse
Thanks. I thought I was alone.:laugh:
Did you try clearing cache of those apps and logout of your Google account?
Ok, thanks for all the replies. I cleared the caches, all the history, etc. I also uninstalled all updates for the offending apps. Another weird thing I noticed is that Instagram also crashes the same way. But not OG+ (another instagram client) that seems to work just fine. It's weird that I can voice search from the Google app directly, and it doesn't crash, but when i use assistant, it crashes. I also deleted all google accounts, cleared caches, rebooted, and upon restarting, same issue. Any other suggestions? I'm at a bit of a loss here, and don't know why it is doing this.
I have the same problem. I get "Unfortunately, Whatsapp has stopped working" message and my app crashing while trying to open the message. I tried everything like factory reset, clear cache etc. but I'm not able to get rid of this problem. I'm also using Google Pixel smartphone.