Hi;
While on a call, the screen will close. While still talking I press the side button to open the screen and the call will disconnect.
How do I correct this?
Thank you.
Same question. Its just stupid, how on earth I`m supposed to wake up screen without disconnecting a call ?!
Go to: settings>Accessibility>un-check-power button ends call
what's funny is i'm pretty sure that this setting is not selected out of the box, so you guys must have went and enabled it yourselves!
rbs_uk said:
Same question. Its just stupid, how on earth I`m supposed to wake up screen without disconnecting a call ?!
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I don't know about yours but my SGN seems to have proximity sensor near the speaker and it seems to turn screen on as soon as I take it away from my ear auto-magically It may "lag", but it's fair enough for me...
Mine did the same thing today. I confirmed the accessibility link cited above was not checked. Proximity sensor is irrelevant, I was on a two hour conference call and speaker using speaker phone mode. Screen times out and shuts down on its own, which also shuts off the prox sensor.
Anyone know?
Left of the HTC logo above the screen. It is also where the proximity sensor is.
If you call someone, take a look at the front of your phone. You will see a steady red glow from the top left of your screen, this is where the proximity and ambient light sensor are housed.
It helps if you angle the phone, you can see that there is almost like a rectangle hole in the paint behind the glass
Sent from my HTC One X using xda premium
If you want to easily see it, enable Face Unlock, then try to unlock your phone in complete darkness, you will see that little red light comes on to the left of HTC logo.
That light seems to be permanently on after I had a viber call. Any ways to turn it off
Edit.: the cause was NotifierPro. Fixed it.
Lawliet said:
That light seems to be permanently on after I had a viber call. Any ways to turn it off
Edit.: the cause was NotifierPro. Fixed it.
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This helped me out as my light was constantly on too. do you know why that is though?
vdude_1 said:
This helped me out as my light was constantly on too. do you know why that is though?
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"settings --> display and gestures --> sleep" and there you can set the time for turning off the display
schriss said:
If you want to easily see it, enable Face Unlock, then try to unlock your phone in complete darkness, you will see that little red light comes on to the left of HTC logo.
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Face Unlock?Do we have something like that on HOX?
Indeed.
Sent from my HTC One X using Tapatalk 2
HTC One X sensors
jaaystott said:
If you call someone, take a look at the front of your phone. You will see a steady red glow from the top left of your screen, this is where the proximity and ambient light sensor are housed.
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Dear Sir!
Do you mean the sensor activated during a phone call? My HTC one X last time has an abnormal behavior when I place a phone call. Normally when you move the phone away of hear it should turn on the screen back light so you are able to hang up the phone call. But my phone still be black after moving away from the hear so I need to push power button to activate the screen back-light and than hang up the phone call. Could somebody help me out on this issue? Any kind of help shall be much appreciated.
Best regards
Fredi
Say you are on a phonecall and you press the HOME key and not the end call key.
The screen will constantly flash off and on and the topbar has a green ting to it. It is almost impossible to then drag the topbar down to switch back to call before the screen blanks again.
I am guessing Android is getting confused between "turn the screen off since on a call" and "user wants homescreen"
hmm... doesn't happen when I tried it. Could be your proximity sensor.
That's just an indication to say there is an active call... Don't drag the green tinge, just press it to open the call screen again. Also useful if you need to look at an email etc while in a call.
Sent from my HTC One X using Tapatalk 2
Tomo1971 said:
That's just an indication to say there is an active call... Don't drag the green tinge, just press it to open the call screen again. Also useful if you need to look at an email etc while in a call.
Sent from my HTC One X using Tapatalk 2
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Good advise thx +1
eeyrjmr said:
The screen will constantly flash off and on
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This is NOT normal. The screen should stay on! Mine goes to home screen & stays on if I press the home button when in a call! (Perhaps you have something near the proximity sensor which is causing your screen to turn off!)
and the topbar has a green ting to it
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As Tomo1971 said, this is normal. Green glows on-off to alet you that a phone call is in progress.
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
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Root it and load another rom and see if it still does it.
well this is not a good answer, no offence
cameljockey1 said:
Root it and load another rom and see if it still does it.
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Rooting is not a solution. I like stock rom , at least for now.
I wish to keep it @Stock if possible. Unless rooting is the only way to fix it
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
Sent from my SGH-T889 using xda app-developers app
thanks, just rebooted, will see
ciphercodes said:
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
Sent from my SGH-T889 using xda app-developers app
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NT
an update FYI
Restart did not solve the issue, but I have found the setting to disable screen off during call so this will do for now
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
Same issue here. If I move phone away from my ear during call screen is still off. Most of the time it's fixable by just covering the sensors with your thumb for 2 seconds and then the screen will show back up. Hope I helped
Sent from my SGH-T889 using xda app-developers app
I got my phone couple of weeks ago and everyhing was ok until last night when my phone did same thing you all describe. It is brand new note 2 purchased from Tmobile with untouched stock rom.
What happened? And how do you deactivate screen off when holding phone at your ear?
Sent from my SGH-T889 using Tapatalk 2
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
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Are your motion settings enabled?
I am curious, why u guys didn't contact Samsung and ask them about the problem. Plus, I noticed all of you guys have brand new phones so it is still under manufacture warranty. Also, the good thing is all of you have stock ROM and your flash counter is 0. So just contact them and send it to them. Most probably you will get another brand new phone from Samsung it self :victory:
Did disabling the auto screen off solve the problem?
mitchillen said:
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
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mitchillen:
I have the exact same problem here. With all these months, one has to wonder why there's no real fix for this.
But could you please clarify your post a bit for me as something isn't clear. to me.
I read that you turned off the auto screen off (proximity sensor off) option. What's not clear to me, is did that in fact work, to where the screen just stays on without going out at all? Or does it still go out?
I've disabled mine, but I don't use the phone much, so it will take a while to figure out if this worked or not.
Thanks in advance.
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
Aria807 said:
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
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My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
Sent from my SGH-T889 using xda app-developers app
pyraxiate said:
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
Sent from my SGH-T889 using xda app-developers app
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I'm on AOKP, we don't have the auto screen off during call option.
Aria807 said:
I'm on AOKP, we don't have the auto screen off during call option.
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Ouch. Ive never used aokp. I could definitely see how it could be a pain. If your sensor is acting up, sadly, you might have to swap to another rom. Jedi series are nice and do have the ability to disable the screen off on call feature.
Sent from my SGH-T889 using xda app-developers app
I fixed mine!!
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
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Click to collapse
I fixed mine!! i had same issue with my Galaxy note 2. I blew the top earpiece grill a few times and Voila, it works great now.
Ok I guess an updat is in order.
Since my posting. I have been running ok, with no issues what so ever. With the incall auto off sceen set to off my phone is working well. The screen do go off based on the power saving rules (one minute) but I cba get it back up with power button. So all is working. The prox. Sensor works for all other apps I think.
Sent from my SGH-T889 using Tapatalk 4 Beta
Canned air worked
Hey guys, I had the same issue with my new note 2. I used some canned air on my top ear piece and the issue seemed to be resolved!
Thank you.
I had the problem with Jedi x20
then I went to stock and had the same problem randomly but not always... Dunno why!
Note 2 Verizon Rooted. Two weeks ago my phone started this. When ever I make a phone call, the screen cuts off. The problem is it wont come back on until the call has ended. Now if i reach someone this isnt a huge issue, but if I have to deal with an automated system, or get someones voice mail i Have to do a battery pull. Does anyone know what is going on? Please help.
Try to clear data of phone app.
Sent from my GT-N7100 using xda app-developers app
Same Problem
I had the same problem, I found it was the cover I had on my phone that prevented the phone to go back on during a call.
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
Equal1zer said:
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
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Thanks for the information everyone! I busted the screen a few months ago and assume that's whats causing it. I just didn't think that was it because it hadn't been a problem until well after I busted it. Ill disable this option and that will take care of it for my needs.