[Q] error while retrieving information from server [rpc:s-5:aec-0] - Galaxy Note II Q&A, Help & Troubleshooting

i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.

thehackersz said:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
Click to expand...
Click to collapse
I have no such problems.
What version of Play Store do you have?

Simone said:
I have no such problems.
What version of Play Store do you have?
Click to expand...
Click to collapse
latest one i guess... 4.1.10

thehackersz said:
latest one i guess... 4.1.10
Click to expand...
Click to collapse
Might be a connection problem?

Simone said:
Might be a connection problem?
Click to expand...
Click to collapse
nope, it happened on mobile data and on the wifi.

[email protected]
11:18 AM (33 minutes ago)
to me
Hi Mohd,
Thanks for contacting us and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:
- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps
- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device
Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
Regards,
Brian
The Google Play Team

thehackersz said:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
Click to expand...
Click to collapse
(sorry for the cross-post...but this issue needs more attention)
Unfortunately i think all of us who are affected by this apparent account "corruption" on Google's servers are out of luck until this gets more mainstream exposure. I spoke with 2 Google support techs which was a complete waste of my time. The techs seem to be aware of the problem yet continue reading from scripts like robots. I've yet to read of a single account of someone getting this issue resolved where the account is corrupt on Google's servers. As with everyone else who is suffering from this issue, I'm frustrated and I see no evidence of any progress being made to resolve this issue any time soon.
Since this account is tied to 3 android devices i own...all devices suffer from the same issue.
VERY FRUSTRATING!!

thehackersz said:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
Click to expand...
Click to collapse
I had this prob when changing roms sometimes. All I did was clearing google framework service cache and also clearing playstore cache. Then reboot. Hope it works for u.
Sent from my GT-N7100 using xda app-developers app

Got this problem around a week ago and still no luck...
Talked to Google rep but they seems unaware of this issue and gave me the workaround posted here (non working).
The best I can do to make them update again is this (follow carefully): add the second account, remove the first account,download anything with second account, re-add first account, remove second account, and download the update.
Note that the My Apps list will be empty, I use Changelog Droid ATM, but now app can update EXCEPT the PAID ONE, even though you already purchased it, it'll show BM-PPH-01 error.

SOLVED!!!
I have this alert instead of my apps "error while retrieving information from server. [RPC:S-5:AEC-0]"
I have tried everything, then I've written to googleplay-support, after one hour everything works perfect on my account

Mine started working this morning on my phone & tablet. I had tried all the fixes to no avail. Just started working on it's own
Sent from my SPH-L710 using Tapatalk 4 Beta

After the email dropped from google play support, i think my account back to normal. now i'm able to see my paid apps and able to update everything (paid and free). Seem likely problem with the new version of Play Store.
For those who still got this problem, you might need to send an email to play support. Hopefully they can reset your info at the end ie Remote Pc.
Good Luck Guys.

Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.

sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
this really worked great job !

sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
Amazing!! Worked a charm! Cheers

sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
superb..worked for me too..

sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
Worked for me either. Thanks!
---------- Post added at 07:22 PM ---------- Previous post was at 06:57 PM ----------
After all didn't work, now appears the "-24" error, any solution?
Thanks.

Cheers
After the upgrade to 4.3 I had this issue and this fixed the problem.
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse

works great
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
And for me also.. It really a great problem solve and super easy :victory:

Easier fix
Simply signing out of your Google account and signing back in fixes it, had the same issue appear this morning and fixed it in < 1 minute

Related

Can not download apps from Google Play due to error 921

Hello,
I have been having this issue for over a week now, I can't download any apps. I am on ICS 4.0.4 which I received through official Google update. The problem did start after the update. Attached is a screenshot of the error I receive when attempting to download Angry Birds Space. It says
"Angry Birds Space" could not be downloaded due to an error. (921)
I have Googled the error and people have suggested that clearing 'Google Services Framework' and 'Google Play' data + cache then restarting has resolved the issue for them. I have tried this many times to no avail. Others are saying that the error is at Google's side and should rectify itself, but a week with the error is excessive.
I am newish to Android and am not looking to flash a custom ROM at the moment. But if that's what needs to be done then I will give it a shot. I'm just not sure if that would even fix the issue.
Please help!
This problem happened to me too right after updating to 4.0.4. (stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
cipheruin said:
Ths problem happened to me too right after updating to 4.0.4. (Stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
Click to expand...
Click to collapse
Alright, do you happen to have the URL to Google Support?
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
That did it! I can now download apps again! Thank you very much.
I'm not really sure if this works for everybody but adding a second gmail account solved the issue for me.
Try reinstalling the Google play store apk. I'll shoot you the latest if you need it
Sent from my i9250 [GSM) Galaxy Nexus
Not only 4.04
I'm on stock 4.02 and I have the same problem - error 921 during updating, so I can't update anything That's Google Play problem, I suppose.
gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
+1 but also before deleting and re-adding your gmail account also clear data and cache from googleservicesframework.apk
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
jericho7 said:
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
Click to expand...
Click to collapse
sometime it wasn't enough and re-adding your gmail account solved it ... i think i has to do with the automatic downloading of apps when your first flash a new rom (after a complete wipe)
Worked, thanks very much!

[SOLVED]Help! error 403 play store (3 operator Indonesia)

THE PROBLEM
You can skip this part...
​
please help me
i have an error 403 when trying to download or update ANY application from play store, well the problem is only occur whenever i use 3g connection but when i use wifi connection there is no problem (but i really want to use my 3g connection).
for example when i tried update my angry bird space free edition the error message is : Update for "Angry Birds Space" could not be downloaded due to an error.(403)
and if i tried to download new app for example "dog vs cat" here is the error message : "Dog VS Cat" could not be downloaded due to an error.(403)
i live in Indonesia and using THREE as my provider
-Rooted and bootloader unlocked
-Model number : R800i
-Android version : 2.3.4 (stock rom)
-Baseband version : 8x55A-AAABQMAZM-203028D-56
-Kernel version : 2.6.32.9-DooMKernel [email protected] #14 (but it's seems it's not the kernel problem)
-build number : 4.0.2.A.0.42
i already tried to uninstall google play store update, but when it's automaticaly updated to "Google Play Store" the problem still occur.
(I tried to download from the old market but still the problem occur but without the error message just suddenly the download notification disapear)
and i already tried cleared the cache and data of both the Google Play Store app and the Download manager.
oh and dalvik cache too
i already tried delete the account.db and add it back, i already tried to use my sister google accout.
and even maybe i tried something that even i can't remember
i don't know what to do anymore i already google it and ask the google play support team but they said this :
"Thanks for following up and for providing those additional details about
the issue you're experiencing on Google Play. In reviewing the information
you've provided as well as our records, it appears that this issue is
related to the fact that you're not using the authorized ROM that came
with your device.
Using any ROM besides the factory default may cause the device to have
limited functionality and may cause unexpected behavior with the Google
Play Store app. Unfortunately, we won't be able to troubleshoot this issue
further because the issue appears to be unique to the way your device is
configured, and we can't recreate the issue with our devices here.
To resolve the issue, I recommend using the authorized Android operating
system provided by your manufacturer that can be obtained from their
website or your carrier."
must i go back to stock kernel?? but i love doomkernel and i'm still think that is not the kernel fault, because other user experience this too without doom kernel.
i already search and tried some of the solutions here, but still nothing work for me
please help and sorry for my baaaaaaaaaaaaaaaaaaaaaaaad english
Click to expand...
Click to collapse
"If you are using 3 network and live in Indonesia and unable to download from play store because 403 error... Read on..."
SOLUTION​
For those in the future who is still struggling with this problem this is the solution based on the comment in this post :
"Delete the proxy in the access point setting" ​
That's it! Thanks this guys please​​
khurra said:
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
Click to expand...
Click to collapse
tama_dc said:
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
Click to expand...
Click to collapse
Click to expand...
Click to collapse
​
POSSIBLE EXPLANATION​
As this guy said this is probably a Indonesian 3 operator fault
infernalMan said:
whoa thanks dude.
i've been searching for this.
my friend of mine experiencing this too.
tried to remove proxy and its work.
so its 3's bug i think.
Click to expand...
Click to collapse
so maybe best to use some Indonesian language to help other Indonesian here
"Hapus pengaturan proxy di bagian Access Point" kalau masih ada yang mau di tanya silakan saja ​
If your problem still persist please read the rest of the thread, and feel free to ask if you need some help
Try to wipe your cache and dalvik cache. I read somewhere that that might help.
Thanks
but i already tried that's still no hope
Have you tried clearing the market's data then rebooting?
To me it sounds like you accidently deleted a protocol, backup transport, sim toolkit - a system file that manages those things -
while you were uninstalling bloatware or so. Have a check for it
jacklebott said:
Have you tried clearing the market's data then rebooting?
Click to expand...
Click to collapse
Already tried that still nothing
i clear dalvik cache, wipe cache from recovery, and then reboot the device still nothing
sashake said:
To me it sounds like you accidently deleted a protocol, backup transport, sim toolkit - a system file that manages those things -
while you were uninstalling bloatware or so. Have a check for it
Click to expand...
Click to collapse
hmmm i don't understand what you meant can you please tell me a "how to" thanks in advanced
Uninstall update and let it update again. When I have error (eg it shows downloading but it isn't downloading for few minutes) I will always do this.
Sent from my awesome Xperia Play
harunakaze said:
please help me
i have an error 403 when trying to download or update ANY application from play store, well the problem is only occur whenever i use 3g connection but when i use wifi connection there is no problem (but i really want to use my 3g connection).
for example when i tried update my angry bird space free edition the error message is : Update for "Angry Birds Space" could not be downloaded due to an error.(403)
and if i tried to download new app for example "dog vs cat" here is the error message : "Dog VS Cat" could not be downloaded due to an error.(403)
i live in Indonesia and using THREE as my provider
-Rooted and bootloader unlocked
-Model number : R800i
-Android version : 2.3.4 (stock rom)
-Baseband version : 8x55A-AAABQMAZM-203028D-56
-Kernel version : 2.6.32.9-DooMKernel [email protected] #14 (but it's seems it's not the kernel problem)
-build number : 4.0.2.A.0.42
i already tried to uninstall google play store update, but when it's automaticaly updated to "Google Play Store" the problem still occur.
(I tried to download from the old market but still the problem occur but without the error message just suddenly the download notification disapear)
and i already tried cleared the cache and data of both the Google Play Store app and the Download manager.
oh and dalvik cache too
i already tried delete the account.db and add it back, i already tried to use my sister google accout.
and even maybe i tried something that even i can't remember
i don't know what to do anymore i already google it and ask the google play support team but they said this :
"Thanks for following up and for providing those additional details about
the issue you're experiencing on Google Play. In reviewing the information
you've provided as well as our records, it appears that this issue is
related to the fact that you're not using the authorized ROM that came
with your device.
Using any ROM besides the factory default may cause the device to have
limited functionality and may cause unexpected behavior with the Google
Play Store app. Unfortunately, we won't be able to troubleshoot this issue
further because the issue appears to be unique to the way your device is
configured, and we can't recreate the issue with our devices here.
To resolve the issue, I recommend using the authorized Android operating
system provided by your manufacturer that can be obtained from their
website or your carrier."
must i go back to stock kernel?? but i love doomkernel and i'm still think that is not the kernel fault, because other user experience this too without doom kernel.
i already search and tried some of the solutions here, but still nothing work for me
please help and sorry for my baaaaaaaaaaaaaaaaaaaaaaaad english
Click to expand...
Click to collapse
uninstall that play store.. and download this one http://forum.xda-developers.com/archive/index.php/t-1541177.html
hope it will fix your problem..
Reflash the Gingerbread Google Apps zip file. Mine did the same a while back and a flash fixed it
@harunakaze
What I meant was f.e. When I delete the 'SIM Toolkit' via Titanium backup. The 3g service won't work anymore. WIFI is still up and running great, I can also switch 3G on, but it won't ever give a service cause the SIM Toolkit is deletet.
Maybe you have accidently deletet such a backup service / transport protocol. So the downloading from the App store become impossible .
Whoaa thanks for the reply guys
i'm gonna try it all first, then i'm gonna post it here
i'm a little busy now
Well, i already tried allllllllll of it but still nothing workkssssss! this make me
hmmm but now sometimes i got an error 927 instead of 403 what is it?
and what is baseband?
doomlord say in his post "for optimal results it is HIGHLY recommended to use -36 baseband with corresponding libs... " what does that mean?
btw i tried to factory reset my phone, and finally i choose to install the gin2ics rom and i love it but the problem still there
and now i think about using alternative market for my phone any suggestion what market should i use? i want the best one (like amazon, opera mobile app store, fireplace market, etc )
sorry for bad english
It seems that Google Play need really good connection to download apps.
I made a trial, using same wifi connection but with different setting on router, that is the bandwith limiter.
One without limitation simply download the apps, and with 128kbps limitation the phone always fail to download with the same error message.
Also downloading from GPRS and bad 3G connection can make the same failure.
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
error 403
try to use your vpn settings configure it,or any 3 rd party app.same problem i had with yours before now playstore is working fine.its a network thing i might say that causes the problem.freee vpn servers are everywhere...browse
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
tama_dc said:
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
Click to expand...
Click to collapse
Thanks a lot!!!!:good::good::good:
tama_dc said:
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
Click to expand...
Click to collapse
thanks brother and its work
khurra said:
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
Click to expand...
Click to collapse
Nice it work....
Thx for solution,now my note back to normal
khurra said:
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
Click to expand...
Click to collapse
whoa thanks dude.
i've been searching for this.
my friend of mine experiencing this too.
tried to remove proxy and its work.
so its 3's bug i think.

[SOLVED]Market/Play Store Server Error on Injected Verizon Galaxy Nexus

Hello I'm Sorry if im making a new thread , I have a little problem over here
And sorry if my english weren't good, but i'll tried to explain my problem here as clear as possible
Im using a Verizon Galaxy Nexus but I live in South East Asia, The problem is :
I've already inject my phone number, so it could use call, sms function, even i can use the 3g function properly in my country
but.. I dont know why the "Android Market/ Google Play Store" continue to display "server error"
I've already tried to reinstall the gapps.zip using recovery mode, already wipe cache and dalvik cache
i also already clear the android google playstore data, removing, and readd my google account- Still.. Server Error
I've check the time and date and setting too, I even already use wifi to connect, but still Server Error
I already use the market enabler too
Please, can anyone help me how to fix this thing up, Ive already spent a whole day try to fix this thing, Thanks
[SOLVED] Finally After doing this steps, i am currently able to enter my Play Store
What I do :
Flashing into Sprint Stock ROM
Root
Remove account
Create new google account
Sync on with that new account
uncheck the setting : restrict background data ( in JB it located in setting - mobile network-data usage)
touch sync account 3 times
Connect Google Talk
Until it become green (our email background)
Enter Play Store, anddd IT WORKS! :laugh:
pleaseee someone help me
Sounds to me like you need a edited gfs, that removes restriction. This link might help.
[App] Android Market patched to skip self-update and remove device restrictions http://forum.xda-developers.com/showthread.php?t=1580827
jerrycycle said:
Sounds to me like you need a edited gfs, that removes restriction. This link might help.
[App] Android Market patched to skip self-update and remove device restrictions http://forum.xda-developers.com/showthread.php?t=1580827
Click to expand...
Click to collapse
Thanks Im going right now
jerrycycle said:
Sounds to me like you need a edited gfs, that removes restriction. This link might help.
[App] Android Market patched to skip self-update and remove device restrictions http://forum.xda-developers.com/showthread.php?t=1580827
Click to expand...
Click to collapse
I think that wont work, because the problem is, my play store cant even show anything except a gray background with 2 words Server eror - retry
From what i got, the link you reccomend to me emphasize on how you remove restriction on some application in certain countries
in that case, their play store should be able to going further into the play store than me, which is can only look server-error retry
in Addition, i also have a samsung epic 4g and already injected with the same operator as my galaxy nexus does, however my samsung epic can access the play store without any trouble, so that means the problem is not the restriction in my country
Thats make me really confuse
Anyway, thanks for your response, i greatky appreciate that :good:
UPDATE:
I am already running on Jelly Bean Unofficial
I Already Reflash the gapps with Jelly Bean's Gapps
andd
The Play store keep showing "SERVER ERROR - RETRY"
This thing really got me frustrated
anyone have an answer for this? help me
SOLVED, Thanks All
verentz said:
Hello I'm Sorry if im making a new thread , I have a little problem over here
[SOLVED] Finally After doing this steps, i am currently able to enter my Play Store
What I do :
Flashing into Sprint Stock ROM
Root
Remove account
Create new google account
Sync on with that new account
uncheck the setting : restrict background data ( in JB it located in setting - mobile network-data usage)
touch sync account 3 times
Connect Google Talk
Until it become green (our email background)
Enter Play Store, anddd IT WORKS! :laugh:
Click to expand...
Click to collapse
Thank you bro, but can you explain how to flash sprint stock to verizon gnex?
Are you using full odin stock from sprint gnex?

MIUI 12 - Google Apps Problem

Hi,
After updating to MIUI 12, Google apps (Google Play Store) cant connect to server. i got this error "Error retrieving information from server. DF-DFERH-01".
i cleared cache & Data for all of Google Apps.
i updated all of Google Apps.
i removed my account.
but there is no success.
when i disable "MIUI Optimization", The Error is Solved. but it makes some problems.
My Phone: Redmi 6 Pro - China Rom
Any Solution?
MeysamV said:
Hi,
After updating to MIUI 12, Google apps (Google Play Store) cant connect to server. i got this error "Error retrieving information from server. DF-DFERH-01".
i cleared cache & Data for all of Google Apps.
i updated all of Google Apps.
i removed my account.
but there is no success.
when i disable "MIUI Optimization", The Error is Solved. but it makes some problems.
My Phone: Redmi 6 Pro - China Rom
Any Solution?
Click to expand...
Click to collapse
Finally found the solution on the Mi Forums.
Goto Settings -> Apps -> Permissions -> Autostart. Enable both options for 'Google Services Framework' i.e. 'Allow apps to start automatically' + 'Allow the app to be started by other apps.
Restart phone.
After that I could sign in.
Maybe the Autostart setting is necessary for contacts and calendar as well.
Thank you! You saved me a lot of trouble, I was about to install new ROM on my phone just because of this problem.
I am replying to this in the event that someone else has had the same problems. I have a cc9 pro China rom. I downloaded the miui 12 update yesterday and Google stopped working. After several hours of trying all the fixes mentioned here and elsewhere this si what worked for me.
Delete everything Google.
Redownload the Google.apk from get apps.
Go through the cycle but parser error will come up.
Go to downloads and click install for first item.
Back to Google apk press button again for second item. Parser error will show.
Back to downloads and install.
Do this each time.
Once installed go to play store and make sure auto updates are turned off. After getting this working the play services updated with the newer version, which in turn stopped everything working again. And I had to go through the entire process again.
DO NOT UPDATE GOOGLE AY STORE OR SERVICES.
The only thing now not working for me is youtube which is not compatible with the old version of the play store.
Hope this helps someone.
Donegalmatt said:
I am replying to this in the event that someone else has had the same problems. I have a cc9 pro China rom. I downloaded the miui 12 update yesterday and Google stopped working. After several hours of trying all the fixes mentioned here and elsewhere this si what worked for me.
Delete everything Google.
Redownload the Google.apk from get apps.
Go through the cycle but parser error will come up.
Go to downloads and click install for first item.
Back to Google apk press button again for second item. Parser error will show.
Back to downloads and install.
Do this each time.
Once installed go to play store and make sure auto updates are turned off. After getting this working the play services updated with the newer version, which in turn stopped everything working again. And I had to go through the entire process again.
DO NOT UPDATE GOOGLE AY STORE OR SERVICES.
The only thing now not working for me is youtube which is not compatible with the old version of the play store.
Hope this helps someone.
Click to expand...
Click to collapse
Thanks for posting this - I was having major issues on my Mi 10 Lite Zoom until finding and trying this. Everything worked great - for about a week, and now none of my Google stuff works again?? Any thoughts on why? I guess I'll uninstall everything Google again and redo your suggestions above, but I certainly don't want to do this once a week?? Thoughts?
I am using redmi note 7 pro...facing same issue after updating. I did try uninstall google play and install again...but still can't sign in
Lonsr said:
I am using redmi note 7 pro...facing same issue after updating. I did try uninstall google play and install again...but still can't sign in
Click to expand...
Click to collapse
Hi
You just have to try to make "Google Services Framework" and "Google Play services" to Autostart, as i told above.
MeysamV said:
Hi
You just have to try to make "Google Services Framework" and "Google Play services" to Autostart, as i told above.
Click to expand...
Click to collapse
it is autostart....but play store seem like be blocked. when I click sign in...it will hang and the app will close itself
Lonsr said:
it is autostart....but play store seem like be blocked. when I click sign in...it will hang and the app will close itself
Click to expand...
Click to collapse
I have the same problem.. particularly on the note 7 china rom (lavander) MIUI 12.5.3. I have tried all posible versions of google framework, services,google play store,etc.. none of it work.. . Last solutions that i did is backed up my files and freshly install a global rom 12.0.3. ..now all worked perfectly
teudz said:
I have the same problem.. particularly on the note 7 china rom (lavander) MIUI 12.5.3. I have tried all posible versions of google framework, services,google play store,etc.. none of it work.. . Last solutions that i did is backed up my files and freshly install a global rom 12.0.3. ..now all worked perfectly
Click to expand...
Click to collapse
How did you installed global rom in a china rom phone? I am facing the same problem with my redmi note 7 china rom. Any help would be much appricated. Thanks in advance.
I ha
teudz said:
I have the same problem.. particularly on the note 7 china rom (lavander) MIUI 12.5.3. I have tried all posible versions of google framework, services,google play store,etc.. none of it work.. . Last solutions that i did is backed up my files and freshly install a global rom 12.0.3. ..now all worked perfectly
Click to expand...
Click to collapse
I have also tried all the possible ways .clear caches and data , uninstall and reinstall , autostart permission + allowed app to start from another app .but still not working . I can't run a single Google item . Does you guys have any other ways to resolve this ?

Question Cannot update Chrome application on global Poco F3 due to unfinished configuration of brand new Android device

Hi all,
I've tried to update my chrome application (the pre-installed on my Global Poco F3 which is under MIUI Global 12.02 stable global) I have tried multiple times to update the Chrome app from the Google Play Store with no success to this day.
I've investigated using adb logcat and I've seen a specific error trigger itself :
4-10 00:34:14.008 17140 17170 E Finsky : [993] tvh.apply(44): IQ::GROUP_INSTALL: Error validating group. Rejecting requests: [com.google.android.trichromelibrary, com.android.chrome]
04-10 00:34:14.008 17140 17170 E Finsky : com.google.android.finsky.installqueue.impl.preprocessor.GroupInstallValidator$InvalidGroupException: GROUP_INSTALL: Group com.google.android.trichromelibrary and com.google.android.trichromelibrary have overlapping module [com.google.android.trichromelibrary, com.android.chrome]
Obfuscated long Java backtrace...
Click to expand...
Click to collapse
I have tried to update chrome on a Redmi Note 8 pro without success as well. However, under LOS (Lineage OS 18.1) another phone has successfully updated the Chrome app, meaning this issue is probably not due to a weird Google Play Store bug but most likely due to MIUI 12.
Anyone has encountered this issue ? And is there any way we could work around this ? (instead of waiting for a potential fix in MIUI 12.5)
Thanks for any help on this matter, I can provide the whole backtrace if anyone want to see it but I doubt it would help anyway since she looks pretty obfuscated to me (the only thing I could understand was some execute function being called but all the classes names have been randomized and most functions call names too).
Hi! This is usually a problem for those who have set up the system for the first time. I also encountered this, after a while Google Chrome was updated on its own. The same applies to the Android System WebView application. Wait for a while and the app will update.
UPD: Or you can download right now from apkmirror.com, if you want
Xoby said:
Hi! This is usually a problem for those who have set up the system for the first time. I also encountered this, after a while Google Chrome was updated on its own. The same applies to the Android System WebView application. Wait for a while and the app will update.
Click to expand...
Click to collapse
But my Redmi Note 8 Pro isn't brand new, but I still encounter an issue to upgrade Chrome at least, I'm not too sure how long should I be waiting ? (like 6 months or just even a few weeks I guess ?)
AkechiShiro said:
But my Redmi Note 8 Pro isn't brand new, but I still encounter an issue to upgrade Chrome at least, I'm not too sure how long should I be waiting ? (like 6 months or just even a few weeks I guess ?)
Click to expand...
Click to collapse
Okay, try log out from your Google account, then clear data & cache Google Play Services, Service Framework and Google play store too, then reboot and login again, but not sure about this method
I cannot understand the mistake. I updated Chrome to the latest version 3 days ago.
Xoby said:
Okay, try log out from your Google account, then clear data & cache Google Play Services, Service Framework and Google play store too, then reboot and login again, but not sure about this method
Click to expand...
Click to collapse
You were correct, I had unfinished the device configuration (the first time you have to connect your Google account etc.) hence it didn't work to update Chrome and Android Web View, I just finished it right now and Chrome did successfully update. That's weird I think Android should change (if this issue is at the Android level).
In the end I didn't need to do all this logging out, clearing data & cache and so on, just finishing the device configuration solved the issue.
AkechiShiro said:
You were correct, I had unfinished the device configuration (the first time you have to connect your Google account etc.) hence it didn't work to update Chrome and Android Web View, I just finished it right now and Chrome did successfully update. That's weird I think Android should change (if this issue is at the Android level).
In the end I didn't need to do all this logging out, clearing data & cache and so on, just finishing the device configuration solved the issue.
Click to expand...
Click to collapse
Hey mate, what did you exactly did for solve this?
I'm facing the same problem for update my chrome and web view.
Fabio Bertelli said:
Hey mate, what did you exactly did for solve this?
I'm facing the same problem for update my chrome and web view.
Click to expand...
Click to collapse
I had a somewhat permanent notification that said something along the lines of "Finish configuration of your device" I clicked on it and then I pressed next and tweaked the last options, once that notification was cleared, all the Google Apps kinda of updated themselves somehow (I saw some of them even reinstalled themselves that was a bit weird but everything went fine afterwards).
AkechiShiro said:
I had a somewhat permanent notification that said something along the lines of "Finish configuration of your device" I clicked on it and then I pressed next and tweaked the last options, once that notification was cleared, all the Google Apps kinda of updated themselves somehow (I saw some of them even reinstalled themselves that was a bit weird but everything went fine afterwards).
Click to expand...
Click to collapse
Thank you for your help.
Unfortunately I didn't have this message to "Finish configuration". So, I followed a tutorial on internet and erase all Google play store and Google Play services data.
After that rebooted the phone and put my information again on Play Store and than the update starts working for it self.
Fabio Bertelli said:
Thank you for your help.
Unfortunately I didn't have this message to "Finish configuration". So, I followed a tutorial on internet and erase all Google play store and Google Play services data.
After that rebooted the phone and put my information again on Play Store and than the update starts working for it self.
Click to expand...
Click to collapse
Good thing you figure it out, and also thanks for explaining how for others who will face this issue, maybe sometimes the notification disappears for some reason or the configuration doesn't finish successfully and this issue happens.

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