DesireZ can't connect via USB - G2 and Desire Z Q&A, Help & Troubleshooting

Hey guys!
I got my hands on an HTC Desire Z just yesterday and I keep trying to figure out how to connect it to my PC, since it won't pop-up in neither Windws7, Windows8 nor Ubuntu 12.04.
I have tried google drivers, HTC Sync, ADB won't recognize the device. I tried on a freshly installed windows7 - the only device that actually gets installed in Device Manager is "Quallcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)" - meaning... ?!?!?! What?!? I can't make anything out of this.
The device is S-OFF-ed here is what HBOOT says:
VISION PVT ENG S-OFF
HBOOT-0.84.2000 (PC1011000)
MICROP-0425
RADIO-26.03.02.26_M
eMMC-boot
Sep 8 2010,15:56:38
System Info Output:
SN-SH16DRT00073
LCD-SO
TOUCH PANEL-AMTECL12_20aaY
Commit-adbd7a75
OS Ver.-1.34.405.5
IMEI-*********************
CID-111111111111
eMMC-Sandisk 2223MB 4554751sectors
It has installed CWM recovery. mounting the USB storage from CWM however doesn't work :S
So I can flash a ROM through it, but even a freshly installed ROM wouldn't connect via USB when booted, so I have to run an FTP app to exchange files between my phone and my PC. USB debugging doesn't make any difference.
Besides, I think my phone not being visible in HBOOT by ADB is a big-enough problem by itself.
Does any1 have any suggestions? I tried searching (both by hand and using the forum search engine), but didn't see any1 with a problem similar to mine.
P.S. The phone does charge via the USB cable(tried the original one AND 3 others) when connected to the computer.
I have another Android phone that ADB sees as a valid device etc. ... so I am kinda thinking it maybe even a hardware issue?
There's been some development​
I am now pretty sure it's a software issue. Connecting the device to an older PC running Windows XP works like a charm. Sadly anything that's Core i -based doesn't seem to recognize the device.
Could anyone pull his HBOOT, radio, RCdata, etc. and give it to me so I could try flashing something, that is surely known to be working software?

May have a bad pin in USB port, but if any driver at all tries to install then I'm thinking hardware is okay
Go to any guide explaining how to root and there should be links to the proper drivers.
You may need to uninstall any driver that is associated to your phone and then manually choose what driver you need.
http://forum.xda-developers.com/showthread.php?p=27796375
See third post for a small tutorial
Sent from my Nexus 4 using xda premium

Hmmm.... the correct DRIVERS don't seem to be working on Win8.
Will try on windows7 in a while and write back with results. BTW is there a particular device I should be looking for in the Windows' "Device Manager" ?

Windows 8 and 8.1 have issues, a few Google searchs should show you how to do it. If you can't find what driver in device manager to change there is a free windows program called USB driver search (something like that) which tells you all drivers on PC.
If you go to xda university (the xda thread for it) I have a more comprehensive fastboot guide there with directions for Linux install too
Sent from my Nexus 4 using xda premium

I think (and correct me if I'm wrong) that it's really not a driver issue.
The Drivers I re-linked above had no success on Windows7
I don't get unrecognized device connected to my PC. I don't get any devices connected to my PC (after I uninstalled the Quallcomm Atheros... mentioned before).
Now - again - correct me if I am wrong, but isn't the phone USB driver inside the Radio? if yes - maybe a wrong radio is flashed? Given the fact that I have a working CWM - is it possible to get a fix through it?
@ demkantor
I will do some reading on the subject you said and then test things out tomorrow morning after a clean neat Win7 installation on my PC. I'll post back results.

Ok, so - here are the results:
I re-installed my Windows OS on my PC, installed all the MoBo drivers - a clean slate.
I then installed the HTC Drivers (mentioned above), HTC Sync, platform-tools.
Connected the phone - computer made the tingling sound of a connected device, but in the device manager - nothing.
Is there a way to flash the bootloader/radio/anything, aside from a new ROM through CWM? That's all I got now :S

Flashing firmware should be done in fastboot, if your USB port is broken you can make a flashable zip and flash in recovery but it is less safe. A slightly better option is creating a pc10img.zip
What do you need to flash right now?
Sent from my Nexus 4 using xda premium

demkantor said:
Flashing firmware should be done in fastboot, if your USB port is broken you can make a flashable zip and flash in recovery but it is less safe. A slightly better option is creating a pc10img.zip
What do you need to flash right now?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Well I tried flashing different radio through pc10img.zip file, but it had no effect. Windows still plays the tingling sound and no device is recognized.
I'm seeing this HBoot version - PC101000
I noted mine is a tad different - PC1011000, although my HBoot is 0.84.2000 (Which If I understand correctly is the engineering one and should be working properly). Should I be concerned about the number difference and can I flash HBoot through a PC10IMG.zip file?
P.S. I really know I should be flashing through fastboot - the point is - I can't get my DZ connected
P.P.S. Would you advise me to revert to stock (BL, Recovery, Radio, ROM) through PC10IMG.zip (if possible) ?

I know, it was just a general statement
http://forum.xda-developers.com/showthread.php?p=27796375
In the 30th post you will find a link to a pc10img I made that 'may' help, but yes you can return to stock with a pc10img.zip, nipqer made a good guide, just search it out
Sent from my Nexus 4 using xda premium

demkantor said:
I know, it was just a general statement
http://forum.xda-developers.com/showthread.php?p=27796375
In the 30th post you will find a link to a pc10img I made that 'may' help, but yes you can return to stock with a pc10img.zip, nipqer made a good guide, just search it out
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Flashed the DZ_PC10IMG.zip file you posted - sadly there was no effect on the USB connection. I think I'm pretty convinced it's a hardware issue. At this point I think the soldering iron would be my only salvation.
Thank you very much for your time and knowledge!

Sorry for the bump-up, but I have some recent information on the matter - in the first post.

That's very strange, but again it must be a driver issue I would assume. I've had issues before with some PCs and had to use a program called USBDeview to locate all drivers associated with said phone and then force windows to install the proper ones.
All that firmware you requested can be found in the link I sent earlier in the 30th post
Sent from my Nexus 4 using Tapatalk 2

With all due respect I still think it's the phone's software issue. I tried installing Windows7 from the same DVD on both computers. Both PCs run fine, but one of them doesn't recognize the phone. Only difference is the hardware platform.
I tried running linux and OSX (Hackintosh) on the PC that doesn't recognize the phone - no effect on any of the OSes.
PC that recognizes the phone under both WindowsXP and Windows7 has no trouble recognizing it when running live linux (Ubuntu distro)
One other strange thing that I noticed is when I connect the phone to my car charger it asks me whether to mount the SD card or not... I'm no expert but I'm guessing that shouldn't be happening.
That is why I'm hoping that someone could pull their HBOOT, radio, rcdata, recovery, etc... and post them here so I can try flashing a known-to-be-working software and see if it helps.
P.S. (note that the phone doesn't recognize it's plugged into a PC either - it's just charging as if it was plugged into a charger)
One other thing. When I plug the phone in the PC that's not working and I reboot the phone it offers me to mount the SD card and share it with the PC, but the PC won't see there's a USB storage device. It only sees the Atheros gigabit adapter mentioned in my first post. OS clearly doesn't matter.

Again all the firmware you requested in that link on the 30th post, you can unzip it and flash each image on its own if you want, same firmware as on both my g2s and neither have issues
If you're for sure its not a driver issue than its either the USB cable or port (is the new computer USB 3.0?) I feel the phones firmware is unlikely the cause but feel free to test.
But I will say its strange that when plugged into car charger it asks for SD mount, makes me go back to my original thought of a pin on the phones USB port is bad and certain cables trigger effects not wanted
Sent from my Nexus 7 using Tapatalk 2

Well I think I can rule the pin on the phone USB port out, since it's working fine with more than one computer.... sadly it's just not working with the computer I need it to work :S
I'm re-flashing the PC10IMG you posted previously (as it appears I flashed something else last time o.0 )
I'll post results and see if I can order a usb port replacement for my DZ unit.
Once again - Thank you for your time and patience with me!
Cheers

Related

Epic 4g Not recognized on Windows 7 64 bit

I'm from the Evo 4G section of xda and just bought an Epic 4G from a friend to play around with. I've rooted and fully customized my Evo 4G and my uncle's Samsung Infuse. So I am not new to the rooting side of these phones. However, I just can't seem to get this to work no matter how hard I try.
Ok so I have done Google searches and sifted through the various "fixes" here on xda....I cannot, no matter what I do, get my epic 4g to be recognized on my Windows 7 64 bit.
I've downloaded and installed about 3 or 4 different USB driver files. I've gone through 2 different cables. I've uninstalled and even updated drivers via Windows. And I've installed and updated Kies. I bought the phone from a friend of mine who had done a full system restore before he gave it to me. So if there were any system issues they should be gone. When I plug in one of the cables the phone shows that the USB cable is connected and I have USB debugging on. But my computer shows "Uknown Device." Does anyone have any suggestions for me please?
I've included screenshots of what my computer shows me. Any help, or reference literature that I may have overlooked, that you guys can provide would be extremely helpful.
There's a few reasons this could be happening. You may want to try different USB ports on your computer or connecting through a USB hub. Also, make sure you're using the official Samsung drivers (you can search for them on XDA).
Otherwise, go to the dialer on the phone and punch in ##8778# and under USB make sure PDA is checked instead of modem. Hope that helps.
I too could never get win7x64 to work but had no problem on other pc running win7x86. I wasted hours trying. Uninstalled everything, removed all references in registry, used usbdevview, device manager, different usb ports, win update, and on and on and on. Gave up since I had other computer and it just worked 1st try. Please pm me if u find the solution. Would still like it to work on 64 bit. My thought is the 64 bit driver, but I hear others are working. :-O
Sent from my SPH-D700 using XDA App
BillyBob3 said:
I too could never get win7x64 to work but had no problem on other pc running win7x86. I wasted hours trying. Uninstalled everything, removed all references in registry, used usbdevview, device manager, different usb ports, win update, and on and on and on. Gave up since I had other computer and it just worked 1st try. Please pm me if u find the solution. Would still like it to work on 64 bit. My thought is the 64 bit driver, but I hear others are working. :-O
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Mine works fine on my 64bit Laptop. I had to update drivers once though since going to GB leak broke it. On my desktop it will only work if connected in the rear USB port.
Sent from my SPH-D700 using XDA App
I've used atleast 3 different computers with 64 bit windows 7, I never did anything special except for download the drivers from samsungs website...
I don't know what it is because I couldn't get the computer to recognize my phone on my uncle's laptop (which runs Vista 32). It kept giving me the same "Unknown Device" message when I went to look at the drivers.
Concordium said:
I don't know what it is because I couldn't get the computer to recognize my phone on my uncle's laptop (which runs Vista 32). It kept giving me the same "Unknown Device" message when I went to look at the drivers.
Click to expand...
Click to collapse
Where it says unknown device double click on that then go to update driver then browse to location of unzipped samsung drivers.
Sent from my SPH-D700 using xda premium
Welcome to the Epic 4g xda section! It just so happens I was looking for Windows 7 64-bit drivers earlier today.
Here's where I found them: http://forum.xda-developers.com/showthread.php?t=798067
Then scroll down to the section "2.3 – ROOTING" and you'll find the listed drivers there.
jdawg101 said:
Welcome to the Epic 4g xda section! It just so happens I was looking for Windows 7 64-bit drivers earlier today.
Here's where I found them: http://forum.xda-developers.com/showthread.php?t=798067
Then scroll down to the section "2.3 – ROOTING" and you'll find the listed drivers there.
Click to expand...
Click to collapse
That post and those drivers are old...
Go here and get the drivers from Samsung:
http://www.samsung.com/us/support/downloads/SPH-D700ZKASPR
AFAIK, that package should install the correct drivers for the OS.
GL
=]
I install 32 and 64 bit drivers for the i9000
Sent from my SPH-D700 using Tapatalk
I have literally the same problem, phone was reconized and connected fine when i was running xp 32 bit, installed windows 7 64 bit and nothing i do will work. Was your problem ever resolved?
All i can say is try extracting the drivers thru 7zip
then extract the files it gives you
then u should see like a folder and then copy and paste the
folder in the c: program files
and then go back to device manager and then actually manaually search for
drivers and that should work cuz it worked for me im using Windows 8
unfortunately that is one of the exact ways I tried to do it, thanks for the input tho. Just incase I over looked something searching for the driver manually, what sub category should my phone be under in device manager? thx
For those having trouble getting the drivers installed in Win7(x64/x86).
A workaround could be to use WUBI (Ubuntu's windows based installer that adds an option to boot to Ubuntu, while allowing it [Ubuntu] to be uninstalled from windows like a "normal" program).
Install WUBI, boot to Ubuntu, problem solved!
If the point of installing the drivers it to get Odin working...
The WUBI workaround would still work, you would just replace Odin with Heimdall (which is 100x better/more stable than Odin anyway).
I realise this is a lot to do for resolving a driver install problem, but... Heimdall pwns Odin anyway.
GL
;]
apugslovesxda said:
unfortunately that is one of the exact ways I tried to do it, thanks for the input tho. Just incase I over looked something searching for the driver manually, what sub category should my phone be under in device manager? thx
Click to expand...
Click to collapse
It will show up under USB.
Sent from my SAMSUNG-SGH-I717 using xda premium
kennyglass123 said:
It will show up under USB.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
and if your in download mode when you hook your phone up
it will show up under modem it wil not show until you connect your phone
Ok I had to do the following inorder for it to work on my windows 7 x64 bit
I download the samsung epic 4g driver samsung_mobile_driver_v1.3.800.0.msi
I then used 7zip to extract the file
I then used the msi file and installed it
I then used 7 zip and extracted the samsung_mobile_driver_v1.3.800.0.msi file to a directory
I then DISABLE ALL INTERNET ACCESS ON THE LAPTOP BY TURNING OFF WIFI AND OR PULLING THE LAN CABLE OUT THE PC.
I then plug the phone into the pc usb slot
let the pc find the drivers
if it does not find them point to the extracted directory you did above and it will be good.
now do ##8778# and place the bottom into pda and if it cant find drivers point it to the extracted directory.
now turn phone off and go into download mode 1 key and power button and let windows find the drivers
jmuru said:
There's a few reasons this could be happening. You may want to try different USB ports on your computer or connecting through a USB hub. Also, make sure you're using the official Samsung drivers (you can search for them on XDA).
Otherwise, go to the dialer on the phone and punch in ##8778# and under USB make sure PDA is checked instead of modem. Hope that helps.
Click to expand...
Click to collapse
Oh... my... god. I spent hours today trying to figure out how to get this phone I picked up to show me its sd card as a drive. Everyone on the internet seemed to be saying it was the lack of the right drivers, though they all disagreed on what the right drivers were. I tried so many different drivers, no luck.
That above, that I quoted: all it took. Why would it possibly be misconfigured out of the box in such a weird, impossible-to-locate way? Jeez.
(Anyway, I know I'm bumping a super old thread with this first post, but I felt compelled not just to thank this person for restoring my sanity, but also to bump up this thread's relevance for future googlers going as crazy as I was going.)

[Q] USB Device Not Recognized

Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
maatsby said:
are you using the original cord that came with the phone? just any old usb cable won't work
also you can't flash a new rom without rooting and gaining S-OFF, you're unrooted and S-ON, that's why you get the "version is older" message
Click to expand...
Click to collapse
I bought the phone and it came with 1 cord (with HTC label) that can be connected to the charger, I guess there are only 1 cord for charging and connect to PC? This is the cord that I use. In addition to that I have also tried Motorola, Sony Ericsson (both also for Android phone) and Nokia cord but all can't.
The ROM is actually older version stock ROM from RUU.exe. I saw from few Desire thread they were using this method to restore the ROM to before the USB Brick condition so I thought to try it.
BUMP!
Anyone know what should I do to resolve this problem?
Are you running the very latest HTC Sync on your PC? I'm using 3.0.5606. You can get it here: http://www.htc.com/www/help/
Also, connect your phone and go into Device Manager on your PC. Check to see if you have an entry for Android USB Devices and that the phone shows up. See attached screenshot for how mine looks. This is the best place to check to see if your PC has installed the drivers correctly.
In answer to your question about the cable, yes it's the same cable that attaches to the PC or to the mains charger. I've sometimes had connection problems caused by a dodgy cable, but I've used others apart from the HTC one without issues.
Edit: Also, when you install HTC Sync it should warn you to disable Antivirus software during the installation. This can be really important! I ignored it the first time around, thinking it was just a silly precaution, and had loads of problems with the phone not being recognised. Had to uninstall, temporarily disable AV, and re-install HTC Sync. Once it has finished installing, you can turn your AV back on.
Thank you for your reply preacher6.
Yes, I'm using the latest HTC Sync, v3.0.5606, just downloaded yesterday and reinstall everything.
When my phone connected to the PC it didn't appear as Android USB Device on my Device Manager, it only appear as Unknown Device in USB Controller:
So I guess I can rule out the cable as I have tried about 4 cables already.
For the installation part, I have disable the anti virus and also running the setup program as administrator. When installing there is no problem whatsoever that crop out.
Another point is, even on Fastboot it appear as Unknown Device in the PC.
I would try to update the driver manually - right click on the Unknown device, go to "install driver" or "update driver", then browse to the "Program Files\HTC\HTC Driver" folder. See if it picks up and installs the correct driver.
I've tried manually update the driver as per your advise but it says there is no compatible driver in that folder even though androidusb.inf is in that folder.
I'm running Win 7 64bit. does the driver also work for 64bit OS?
Should do, yes, I'm on Win7 64 bit myself. There is this folder on my PC:
C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64
Is the unknown device present when the phone isn't connected? Just to make sure that is actually the phone - if it's still there when the phone isn't connected, it's some other device.
Otherwise try uninstalling the unknown device and then rebooting the PC, then forcing the installation of the drivers again.
The folder is same as yours.
The unknown device does not present when my DHD is not connected, so I'm certain it is the phone that appear as unknown device.
I have tried uninstalling the unknown device > reboot PC > installing the driver but it still won't install.
Another thing is, I check on the Device Manager > Unknown Device properties > Details" for it's Hardware Ids and it shows as USB\UNKNOWN. I think it should show a strings of the device id? Correct me if I'm wrong.
Yep, there should be a proper device ID string, on charge mode mine shows a hardware ID of USB\VID_0BB4&PID_0CA2&REV_0226&MI_01.
At this point the best thing I can suggest is to try on another PC. If it works, your drivers are screwed up and you'll need to strip them and reinstall. But if it doesn't work on another PC, it's possible you have a hardware problem with the phone.
xb360 said:
Good day,
I'm having problem with my DHD unable to be recognized in my Win 7 PC. I have already install HTC Sync and also tick on "Ask Me" for Connect To PC setting. I'm running on stock 3.13.707.4 ROM with S-ON and unrooted. Even restart to Fastboot my PC still unable to recognized my DHD.
From Googling it shows many Desire having USB-Brick problem, does this problem also applied to DHD? Is it my phone is hit by USB-Brick? Any guide to solve this problem? I've tried flashing older ROM via Bootloader and PD98IMG.zip but it won't allow saying something like the ROM is older version.
I just bought this used phone for about a week so I'm still not sure on how to solved this problem. any helps is much appreciated.
Click to expand...
Click to collapse
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
dmastman83 said:
Hi. This thread is pretty old but I'm wondering if you ever resolved the issue? I'm having exactly the same problem with my HTC One s and I can't seem to find a solution anywhere.
THanks
Click to expand...
Click to collapse
Yes. Holla if you still need help
marknoll said:
Yes. Holla if you still need help
Click to expand...
Click to collapse
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
FossaFX said:
I need help too (HTC Desire Z device)
Is it hardware problem? (I already purchased new system board).
For me it looks like hardware problem, because device does not accept bus address, do not show USB strings/VID/PID (Tried different cables/PCs/OSes (I have OpenSUSE linux, but phone does not connect to usb on any PC, Windows PCs even do not understand that something plugged in)).
No problems with USB-connector (checked resistance), but I do not see pull-down resistance with my tester.
But all other functions work well.
UPD. Tried to connect from FASBOOT/HBOOT/Android - the same result, device does not accept bus adress. Additionally it charges without problems, but when I connect phone to USB no pop-up/information at top bar appears.
Click to expand...
Click to collapse
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
marknoll said:
I am trying to understand what exactly are you asking me . are you asking me if the PC can recognize your device ?
Click to expand...
Click to collapse
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Install the SDK on PC and update all android versions.
Well guys it was just my PC, i made a system backup for four days and that was all the problem(the USB port of my PC)
FossaFX said:
Sorry, it looks like I explained my question wrong (I'm Russian, and English do not native to me). Let me try reformulate:
You said "Yes. Holla if you still need help" so I believe that you were able to fix "Device not recognized" problem. So I'm asking - how did you do it? Did problem was hardware or software?
For me (look at symptoms at my previous message) it looks like dead USB controller in phone. But maybe it very strange software problem (USB-controller firmware damaged)?
Did I explain it clear now?
Click to expand...
Click to collapse
After installing and updating SDK...go into platform folder and open it. Hold mouse in field and hold shift and right click mouse. Chose "open cmd here"..that will open a cmd prompt window. In regular mode on phone,type "adb devices" should return numbers (ex: hta3829g)..if in bootloader mode,type "fastboot devices" should return numbers.
This SDK helps PC see your phone when its plugged in. Especially handy when a PC won't install drivers for your phone
Sent from my ATRIX HD
Are you also stating that your device will no longer charge when plugged in?
Sent from my ATRIX HD

[Q] Unable to connect using USB / Win7 x64

I have made several unsuccessful attempts at getting my phone to connect to my laptop or desktop ( both same OS ). I will do my best to provide the scenarios I have gone through. It may be as simple as locating the drivers and deleting, but I'm not sure how to tell which ones to delete.
Phone: HTC EVO 4G
Recovery: (Amon)RA-supersonic-v2.3
ROM: (Current) MIUI 2.6.8
OS: Windows 7 x64
Cables: Used both one provided with phone and a data transfer/charging cable purchased from BB/Rocketfish
FYI: I had the same problem with previous MIUI, and for whatever reason, attempts to load Classic v0.1.0 were unsuccessful last night, so I used Nandroid to re-load this os back on.
When the phone is booted into the OS, and connected to the laptop, the phone screen wakes, and Windows gives me "USB Device Not Recognized." This is WITH or WITHOUT HTC Driver installed from their Sync application. Attempts to utilize the SDK USB driver are met with "Windows has determined the best driver is already installed." When I try to explicitly specify one of the files within that directory, I am met "The folder you specified does not contain a driver, ensure you have a driver compatible with an x64 system." so, I located a file that claims to have HTC x64 drivers, and I get the *exact* same message as above (not compatible with x64).
Booted into recovery is no better. When I enable USB-MS, there are no new drives for me to go into to investigate. Same thing when in the fully booted OS.
I am sorry if this seems like a retread, but I have spent the last few days pouring through google and these forums without finding anything that has helped.
I have had to remove the MicroSD card and put it in a reader to load files onto it/pull files off. I am at work and have some downtime and would like to try to flash a new OS to this phone since THIS MIUI seems glitchy. and... my nandroid is at home.
EDIT: wtf... I could have sworn this was enabled in the past but I guess not. enabling USB debugging seems to have rectified the issue.
EDIT 2: Alright, I spoke too soon. Now, when connected, the phone repeatedly pops up asking me if I want to open SD card for sharing or whatever the terminology is. I cannot keep the connection alive long enough to transfer any files. Has anyone else experienced this?
I have 3 EVOs in my family, i have a similar issue with one of them. I have come to the conclusion that my wife is brutal with her phone and has messed the USB port up. It still charges, just doesn't get recognized when connected to a computer. I briefly got it to work, but haven't had any reliable success.
Sent from my ASUS Transformer Pad TF300T using XDA
Could ne ur USB cable that is shot ? Or if its wiggley then the USB port is desolderd
Sent from my PG86100 using xda premium
topo123 said:
Could ne ur USB cable that is shot ? Or if its wiggley then the USB port is desolderd
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I found that, after installing classic, and the latest htc media app, which may have installed a better driver, I still had this issue. However, if I plug the phone in and rest it on my desk, it seems to behave.
So, it must be the port on the phone.
Sent from my PC36100 using XDA

[Q] How can I make my HTC Desire Z connect to a PC?

After I bought a new HTC Desire Z, I am completely unable to connect to computer. By "unable to connect" I mean, that I was unable to connect neither as a storage device nor through HTC Sync.
Just to be sure I tried to connect with another cable (stock one failed, after all) and with both Windows 7 (64-bit) and Debian (Wheezy). Meanwhile I could successfully connect with my Nook Color (and my previous phone, Samsung i551 if that matters).
The phose itself works just fine, it works flawlessly in all respect but connecting to PC. It reads from 32GB MicroSD card without problems - but each time I want to access card, I need to pull it out, and that's kind of bother.
My original goal was to root the phone, and install CWM, and then CM9, but since I am unable to connect, I cannot execute ADB commands...
On Debian I tried to acomplish it by installing ADB, and downloading ALL packages - didn't help much. I've got the newest version of JDK and JVM, so that's not the case. And, as I mentioned before, NC connects just fine so HTC should do it as well.
Then I tried with Win7. Just like on Linux I downloaded all ADB packages. Next, I installed HTC Sync, and then tried to connect - with no effect. Then I removed HTC Sync leaving only drivers (I found somewhere, that I should do it this way). Still no use. Turning off antivirus didn't help either.
Each time I also tried both: with and without "USB Debugging" option, with or without MicroSD card, with or without fastboot*.
Trying out a variety of advices, I found on the internet, I found out that:
1) phone displays information that it is connected to the computer only after I reboot it while leaving cable connected - PC still doesn't notices it though (and neither does ADB),
2) mentioned notification comes only with stock cable - any other will only cause phone to reboot and charge without any notification,
3) while following some "USB Brick" tutorial I learned, that I also cannot go into fastboot mode*, because I doesn't have/have invalid pc10diag.zip file (and some others similarly-named files),
4) my phone is S-Off though,
5) as one would expect Unrevoked couldn't help.
Factory reset didn't change a thing. Sending phone back is also not an option, since I bought it in another country (it was sent to me from Singapore).
The only thing I didn't tried is connecting phone to another PC, but I highly doubt that it will change anything.
I already run out of ideas, and I would be glad if anyone could lead me to some solution. If there some way (root/flash from SD card?), I would be really grateful to know it.
* - When I talk about the first one, I mean that option in Settings>Applications>Fast boot, the other one I mean is option in hboot.
Do you have the sync version from the desire z website? I noticed the version on the desireZ page is not the same as the standard version on the htc website. I did have the same problem. After i changed the sync version I was able to connect in sync. After that I used the tools and turtial.pdf of the strawmetal website
Send from my Desire Z
yep, use the drivers in strawetals pdf guide (google search strawmetal pdf g2 root) or cyanogen wiki or xda wiki. you may need to uninstal curent drivers first than manually reinstall them.
the bit about only oem cable works is a bunch of ... but it is true that some ultra cheap pos cables may only work to charge due to poor design, but its very unlikely
Sent from my HTC Vision using xda premium
Thanks for your fast reply!
ineedone said:
Do you have the sync version from the desire z website? I noticed the version on the desireZ page is not the same as the standard version on the htc website.
Click to expand...
Click to collapse
I have had standard version. After your suggestion I tried to check the one on Desire Z page (www . htc . com/www/help/htc-desire-z/#download) but it seems, that now its the same version as the one I had before (URL address is exactly the same). I tried then removing drivers completely, tried this one -> www . theandroidsource . com/g2-desire-z-root-rooting-roms-hacks-overclocking-etc/555-latest-htc-g2-desire-z-sync-driver-download.html, and rebooted - no difference, neither sync nor storage mode works.
demkantor said:
use the drivers in strawetals pdf guide (google search strawmetal pdf g2 root) or cyanogen wiki or xda wiki.
Click to expand...
Click to collapse
The site with driver referred by both, strawmetal tutorial and xda wiki, no longer exists and instead redirect to general support page. CyanogenMod Desire Z rooting page currently doesn't have any information about drivers... Could you tell me what version number you have? I would google it, and at least check whether it's driver thing or not.
BTW, are you able to see anything Android/HTC related in Device Manager? Apparently, on Vista there should be something like "Android Device"/"Unrecognized Android Device" (depending on whether or not drivers are present). But I don't see anything in Windows 7, no "installing driver", no new position in Device Manager, when I connect the phone. Also no information about failed driver installation or unrecognized devices. That is why I thought, that maybe I got USB bricked phone :/
http://forum.xda-developers.com/showthread.php?t=1728208
this is a thread I made on setting up adb/fastboot for the vision, on about the tird post there is alink to the drivers needed for this, use these.
if you don't getting -new devices found loading drivers- then either you didn't uninstall the old ones properly or there is something wrong with cable, port on phone, or port on computer
Sent from my HTC Vision using xda premium
That driver didn't help. I tried to conect NookColor with stock HTC cable and it connected. I guess it must be something with phone's USB... :/ I'll look into "USB Brick fix" tutorials, maybe they will help.
well if your sure you uninstalled any old drivers than try cleaning the usb port on your phone, maybe compressed air a little electric parts cleaner (battery out) make sure the pins don't looked damaged, etc. also see if any drivers try to pop up and install when plugging in when is in recovery or bootloader
Sent from my HTC Vision using xda premium

[Q] Desire - device failed enumeration fastboot/hboot mode

OK everybody I think I already know what is going to come from this but I'm putting it out there anyway to see if anybody else in this world has experienced anything like this and managed to resolve it. I'm assuming it's the boot-loader that is at fault here but maybe, hopefully I am wrong.
So a friend of mine has rooted and installed Cyanogenmod 7.1 stable on his HTC Desire (bravo - gsm) using the revolutionary method. It has been working fine except he had many issues getting any ADB drivers to install and work. I've resolved this issue using Koush's drivers. Good old Koush. File transfers work fine too so the USB itself is obviously fine.
The problem I am facing is that he couldn't and now I cannot for the life of me get HBOOT/Fastboot drivers to install. I've tried using Windows and Linux for this task. I'm assuming that all was well before considering the fact he rooted his device!
Now, please don't shout at me but maybe there is a fancy HTC mode like the Samsung download mode that can be used? It's been a while since using HTC and couldn't recall if there was or even if it would be on these early devices.
So....
In Linux I've done all of the 51android.rules stuff and it works with my Galaxy Nexus and Nexus One. I can also see the device in 'sudo lsusb'.
In Windows.... well.... it's Windows, what more can I say!
The device shows up in device manager as Unknown USB Device (Device failed Enumeration). Now I know that basically means that my device is technically buggered, over current, generally failed to connect etc. I've tried different cables, ports and computers!
So here is the boot-loader information:
Revolutionary (In the pink bar at the top)
S-OFF
HBOOT-6.93.1002
RADIO-5.11.05.27
Whether in Fastboot or HBOOT, when I plug the device in it flashes between Fastboot and Fastboot USB/HBOOT and HBOOT USB PLUG
after a few seconds it goes back to the USB unplugged state on the phone and Windows pops up USB devices not recognized and I get the device show up in device manager as mentioned above.
If I try to install any HTC or custom/universal Fastboot drivers thy all fail as does HTC sync.
I've tried suggestions in this post too - http://forum.xda-developers.com/showthread.php?t=2124360
I think that is everything I can provide. Let me know if you need anything else! Like I say, I think it's the boot-loader itself but would loved to be proved wrong!
Thanks in advanced everyone!
DeeToTheVee
Does connecting your phone as a storage device work?
Yes both storage mode and ADB work fine. ADB was a pain to get working though. Only the universal drivers from Koush worked on windows.
Sent from my GT-P1000 using xda app-developers app
[Q] Help
I have some problem ,
Still no work :/ My os Windows 8.1 x64 ,
Mobile ... , usb device not recognized. So sad i cant downgrade my hboot and still no work Fastboot…
I try disconnect all devices and try all usb port on my computer no work . . .device failed enumeration.
Htc sync cant find my phone. But storage is work fine. Any idea ? Solution ? please
Kasp3rsky said:
I have some problem ,
Still no work :/ My os Windows 8.1 x64 ,
Mobile ... , usb device not recognized. So sad i cant downgrade my hboot and still no work Fastboot…
I try disconnect all devices and try all usb port on my computer no work . . .device failed enumeration.
Htc sync cant find my phone. But storage is work fine. Any idea ? Solution ? please
Click to expand...
Click to collapse
Windows 8 has some problems with installing drivers. I used friends Windows 8 to root her phone and got the same message. With my Windows 7 it worked fine
thanks Yes , windows 8 is su*k but i have Windows 8 and8.1 --11 months but some things is worst (drivers now) i actually finished Bricked and Downgrade my phone (hboot) on Windows 7x64 everything is OK adb and fastboot working on
But i want do this thing on my deskop PC with Win8 Do you think it will ever be possible haha Mic*osoft =D
:good:
Theres a thread in desire general somewhere by @k3lcior and he had same problems with windows 8 but he found the solution (drivers etc) have a search for it or look at his profile then threads started by him. The solution is here somewhere
Try this: http://forum.xda-developers.com/dro...er-fix-windows-8-1-update-2-fastboot-t2831385

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