[Q] Busted up Screen and LCD? - AT&T Samsung Galaxy Note II

Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?

Bsmith0731 said:
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Click to expand...
Click to collapse
Well since you have insurance then just pay the deductible! It's not FULL price tho! Think it's like$125/150 and they'll send you out a new one!! Just tell em it fell broke apart. I don't think they'll want to to send in a busted up phone!!
That is what I did when I broke my phone. Plus it's like 2 day turn around for them too get you the phone..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta

Bsmith0731 said:
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Click to expand...
Click to collapse
Without touch screen or visual screen interactions. ..unroot is not possible...
You need screen touch to run triangle away. .
But I think you can get both changed by a repair shop for about $250..
And they don't care about root. .
That sucks. ..very sorry. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

gregsarg said:
Without touch screen or visual screen interactions. ..unroot is not possible...
You need screen touch to run triangle away. .
But I think you can get both changed by a repair shop for about $250..
And they don't care about root. .
That sucks. ..very sorry. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Click to expand...
Click to collapse
What about unrooting it and removing that flash counter? They won't try to come back and charge me later will they?
Sent from my Nexus 7 using xda app-developers app

Please close thread. Problem solved.
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Bsmith0731 said:
What about unrooting it and removing that flash counter? They won't try to come back and charge me later will they?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Flash counter reset needs touch screen interactions. ..and acceptance of downloads via touch. ..
Sorry. ..g
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Memorize it
Edit.... Screen is unresponsive, can't do that lol

twanskys204 said:
Memorize it
Edit.... Screen is unresponsive, can't do that lol
Click to expand...
Click to collapse
I tried that. ..it didn't work. ..lol
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Related

Touch screen issues

This only happens when I'm trying to type a text message or play a game that requires the use of a touch pad (like zenonia 3 and 4). The touch screen just refuses to respond properly and is causing me to be annoyed. Anyone know how to resolve this issue so I don't have to go back to Verizon and get a replacement?
NOTE: I've already tried to pull out the battery, format the phone, and the sd card. None of them worked.
Sent from my Incredible 2 using xda premium
Are you rooted?
AgalychnisCallidryas said:
Are you rooted?
Click to expand...
Click to collapse
Yeah, but even when it wasn't rooted, my phone did this.
Sent from my Incredible 2 using xda premium
david_hume said:
Yeah, but even when it wasn't rooted, my phone did this.
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
On aosp roms I had the same issue.. just randomly would not respond. My soft keys would still and anything but the keyboard.. I don't know why. What I would do is turn my screen off and back on and it would start normal again.. then I just went back to sense and no issues
Sent from my ADR6350 using xda premium
Ok, then I think it's probably an issue with the digitizer. I would take it to Verizon and see if you can get a replacement.
AgalychnisCallidryas said:
Ok, then I think it's probably an issue with the digitizer. I would take it to Verizon and see if you can get a replacement.
Click to expand...
Click to collapse
I was afraid you would probably say that, but I'm probably gonna do that around march or april. Unrooting my phone is gonna be a pain and redoing the process over, but I have little choice in the matter. Thanks.
Sent from my Incredible 2 using xda premium

How hard is it to change the screen? Shattered screen and I can't connect USB

So my screen is broken and when I connect to PC I cannot see internal memory and kies sais that usb debugging is not enabled but I always enable that so no idea why it isn't working.
Phone is rooted with calks 3.0 GB rom and CWM, I know the phone works because you can hear alerts coming in for messages. Pretty sure I have all the pics and docs backed up via dropbox but I would like to possible save the phone and replace screen.
Never done this before so I am a newb, how much would the screen cost and does anyone know a good parts website for this phone?
Thanks
Raistlin1 said:
So my screen is broken and when I connect to PC I cannot see internal memory and kies sais that usb debugging is not enabled but I always enable that so no idea why it isn't working.
Phone is rooted with calks 3.0 GB rom and CWM, I know the phone works because you can hear alerts coming in for messages. Pretty sure I have all the pics and docs backed up via dropbox but I would like to possible save the phone and replace screen.
Never done this before so I am a newb, how much would the screen cost and does anyone know a good parts website for this phone?
Thanks
Click to expand...
Click to collapse
Here
My screen was cracked as well i lokked around online for the screen but the lowest i saw them was like $150 i called samsung and theyvsaid theyd do it for $164 so i just sent it in and they replaced it for me
Sent from my SPH-D710 using xda app-developers app
Try www.ifixit.com. they have most phones listed with easy to follow directions. You can also buy your parts directly from them.
Sent from my SPH-D710 using Tapatalk 2
I could do the repair for 100
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
I could do the repair for 100
Sent from my Genesis that does what Nintendon't
Click to expand...
Click to collapse
I have a shattered screen too, but I don't know if the board is cracked too (it looks like someone sat on the phone). Is there a way to check that the phone still functions? It might be worth replacing the screen to have a dev device to mess with...
gfxmla said:
I have a shattered screen too, but I don't know if the board is cracked too (it looks like someone sat on the phone). Is there a way to check that the phone still functions? It might be worth replacing the screen to have a dev device to mess with...
Click to expand...
Click to collapse
I didn't think about this, my phone turns on and off but no sound and not sure what it is turning onto. Maybe I will unscrew it and try and pry the screen off to see the board.
Its super easy to fix yourself but the problem is paying for that replacement screen. Almost cheaper to buy a whole another phone
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my board is fine...I can adb to the device. Does anyone have a tutorial on replacing the screen?
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gfxmla said:
my board is fine...I can adb to the device. Does anyone have a tutorial on replacing the screen?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I posted how I done it somewhere
Sent from my SPH-D710 using xda premium
I agree just getting a replacement phone is the way to go, but I need to make sure I did not lose anything on the internal storage of my wifes broken phone. I have all photos backed up to dropbox, but I just need to make sure. Also, the used phone I replaced her broken phone with has a little bit of a beaten up trim around the screen but screen is fine.
When I connect with USB I do not see any drives and Kies says that the phone needs to have USB debugging enabled, which I could have sworn I did on her phone. I had her phone running on Calks 3.0 GB ROM and it was rooted so pretty sure I did it but who knows.
Any tutorials on how to access the internal storage in my situation? If I could do that then no need to replace screen.
Thanks
I may take up that offer to replace for $100, not a bad option at all.
How much does sprint charge to replace the screen? Hell it's just as easy to take this phone apart as my old Evo was and they only charged $35 to replace the screen. Bezel and all. With no warranty on phone
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wotandsdwys said:
How much does sprint charge to replace the screen? Hell it's just as easy to take this phone apart as my old Evo was and they only charged $35 to replace the screen. Bezel and all. With no warranty on phone
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I will have to give that a try, maybe they will do it for a reasonable price. Problem is very long lines at the Sprint store.
wotandsdwys said:
How much does sprint charge to replace the screen? Hell it's just as easy to take this phone apart as my old Evo was and they only charged $35 to replace the screen. Bezel and all. With no warranty on phone
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sprint does not replace physically damaged screens
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
Sprint does not replace physically damaged screens
Sent from my Genesis that does what Nintendon't
Click to expand...
Click to collapse
They did for my Evo maybe 3 or 4 times. Cost $35 each time.
Sent from my SPH-D710 using xda premium

[Q] Bricked S3 with Red LED and seen by computer?

I just bricked my S3 and whenever I plug it in, eventually, some combination of button presses makes a red LED show up, however, no screen on. Whats even weirder is that when I plug it in, it see's some thing called QHSUSB_DLOAD, and attempts to install drivers for it. I'm wondering if this might allow me to fix it? If all else fails, can someone refer me to a JTAG repair service...
Edit - When I attempt DL mode, I can even hear it disconnect, then reconnect. It fails the driver install though.
Unfortunately bud your hard bricked.
Sent from my SGH-T999 using XDA Premium App
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
You are definitely hard bricked!
Sent from my SGH-T999
Wait what? So you are able to get it into download mode is what you are saying? Or you can't?
Wicked68 said:
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I was making a port from the S2. I changed the updater script to let it flash, it did, and then it killed me.
Update: WOW. T-Mobile replaced it for me! I don't even have warranty left! Yet again, my company saves me.
Sent from my SGH-T999 using xda app-developers app
What did you say to get them to replace it?
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mrbmg said:
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
All I did was brought it into the store, handed it to the guy and said it was broken. Said I had a FACTORY warranty (from Samsung), and that Samsung told me to have the store do the replacement for me. The guy behind the desk said, "Yeah, whatever you stick your SIM into, as long as it's T-
Mobile, your covered. You can even buy phones offline,". It's going to be here monday. Shipped Friday, next day shipping, only 5$. I'm so happy I'm not paying 70$ for a JTAG... Not sure if this'll work for everyone, but it did for me!

Off topic square trade and gn2

Have to send my gn2 for a cracked screen. Prefer to keep my info and phone from prying eyes. How do I lock it down. Since its just the screen do they need access and if it lock will they not repair?
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Suzook1 said:
Have to send my gn2 for a cracked screen. Prefer to keep my info and phone from prying eyes. How do I lock it down. Since its just the screen do they need access and if it lock will they not repair?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Make a back up. Then flash a stock rom , when ya getyur phone back restore your back up
Sent from my Nexus 7 using xda premium
I can do that but my question is if its just a screen repair can I just lock the phone and leave it at that
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Suzook1 said:
I can do that but my question is if its just a screen repair can I just lock the phone and leave it at that
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Click to expand...
Click to collapse
Ya could try and hope they don't ask for the code or anything. I don't see why they would though for a screen repair
Sent from my Nexus 7 using xda premium
I most definitely would backup my data and flash a stock rom. You want them to verify everything works on the new screen before they ship it back to you
Sent from my Note Monster!
informal question to original poster. How exactly did the screen crack and what type of case were you using if any? Not bashing you if you weren't using a case just kind of interested
BACK UP YOUR DATA
I had a screen crack on my Galaxy Tab 10.1. Sent it to them locked down, and it came back with a factory flashed image. I assume they need to do testing on it.
Milkman00 said:
BACK UP YOUR DATA
I had a screen crack on my Galaxy Tab 10.1. Sent it to them locked down, and it came back with a factory flashed image. I assume they need to do testing on it.
Click to expand...
Click to collapse
I concur, they are going to ensure operation of the device.
Sent from my Note Monster!
ok guys thanks for the replies. I am just going to wipe it and throw a basic rom on there.

Cracked my screen and have to return to T-mobile.....

So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
mjg688 said:
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
Click to expand...
Click to collapse
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
That would be an option had I not already filed the insurance claim for the cracked screen.....
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
elflip88 said:
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Good to know
I wouldnt worry about being rooted. They don't check such things in your situation.
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
Or really ever, in my experience.
You'll just pay the I dropped my phone fee.
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mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
thachosenone said:
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
Click to expand...
Click to collapse
Because that would be insurance fraud.
Sent from Flip's Galaxy S4
I see this thread closing very soon
Sent from my SGH-M919 using xda premium
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
TheArtiszan said:
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
Click to expand...
Click to collapse
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
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mjg688 said:
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
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mjg688 said:
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
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Click to expand...
Click to collapse
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
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elesbb said:
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
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mjg688 said:
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
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Click to expand...
Click to collapse
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
elesbb said:
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
Click to expand...
Click to collapse
Yes will probably send it back in tomorrow. And yes I was amazed to get a new phone, never had that happen in the past and I'm sure it won't happen again anytime soon! Lol
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