So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
mjg688 said:
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
Click to expand...
Click to collapse
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
That would be an option had I not already filed the insurance claim for the cracked screen.....
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
elflip88 said:
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Good to know
I wouldnt worry about being rooted. They don't check such things in your situation.
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
Or really ever, in my experience.
You'll just pay the I dropped my phone fee.
Sent from my SGH-M919 using xda app-developers appor
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
thachosenone said:
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
Click to expand...
Click to collapse
Because that would be insurance fraud.
Sent from Flip's Galaxy S4
I see this thread closing very soon
Sent from my SGH-M919 using xda premium
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
TheArtiszan said:
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
Click to expand...
Click to collapse
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
elesbb said:
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
Click to expand...
Click to collapse
Yes will probably send it back in tomorrow. And yes I was amazed to get a new phone, never had that happen in the past and I'm sure it won't happen again anytime soon! Lol
Sent from my SGH-M919 using xda app-developers app
Related
My GPS is borked. I have TEP and insurance. I was wondering if there was a way to get a new phone without having a refurbished one. And i do not want to pay a deductible
Should i go in with my phone soft bricked or just say GPS doesnt work?
Pretty sure you have to pay it. Make a appointment they might fix it
Sent from my SPH-D710 using Tapatalk
How did some get away without a deductible?
Take it to a real sprint store not a 3rd party one. Make sure you are on a stock un-rooted rom, explain the issue and if its jot something they can fix you will be ordered a replacement device. That should be a warranty covered situation, no cost to you.
Sent from my SPH-D710 using Tapatalk
way more than likely tho you will get a refurb. good luck. but do not soft brick it.
They give refurbs for this device now?
Sent from my SPH-D710 using XDA App
ya I got a refurb back in december. the sprint employee who gave me the device said he didn't think it was. but when I looked in the epst menu it said the phone was reconditioned. so ya.
****. How was the condition of the refurb?
Sent from my SPH-D710 using XDA App
locoboi187 said:
Should i go in with my phone soft bricked or just say GPS doesnt work?
Click to expand...
Click to collapse
I agree with above . Put a stock from on there . Unroot. Definitely a warranty issue.
Sent from my SPH-D710 using Tapatalk
Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.
Joy2DaWurld said:
Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.
Click to expand...
Click to collapse
Yeah I too had the same usb faulty issue and had to return - but I didn't even bother to unroot I just sent it back, they never say anything.
Usb problem here is got replacement screen is almost perfect got small blob in bottom right corner probably sending this one back
Sent from my SGH-T989 using xda premium
What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app
blackangst said:
What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
LOL there's no direct correlation dude. But in order to get a warranty replacement, I need to be on stock firmware. I know some people say that they've sent it in rooted and on a custom ROM but I'm not gonna take the risk if I don't need to.
I bought my device used. Has one nicks and minor scratch on body.
I swear I'm a strict about having the any of my devices stay as new as possible. I wanted to warranty exchange. In the end I stuck with the device. Also hear the replacements are all refurb devices.
In the end I just loaded CM9. Main reason I stayed away from this device was the Stock ROM. I hate it...... Alot.....
Been happy because of CM9. Now the imperfections don't bother me so much, but the true source of my hate for this phone was really the Stock ROM. Now I'm just pleased.
Asurion didn't want to give me a replacement phone since I broke mine in Feb, called it in in May, and went to finish my claim July 22. A simple letter to the CeO with some few choice words will do wonders. I have a NEW non-refurbished phone.
Sent from my SGH-T989 using xda app-developers app
Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium
N31N said:
Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Then why pay for insurance? :what:
Sent from the pink Unicorn from the Darkside.
LoopDoGG79 said:
Then why pay for insurance? :what:
Click to expand...
Click to collapse
to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.
N31N said:
to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.
Click to expand...
Click to collapse
So even with a cracked screen, warranty isn't nullified?
Sent from my SGH-T989 using xda app-developers app
Bought mine with insurance it was 500 bucks, so i figures mine as well get the longest warranty possible. My dad did the same. Lost one, dropped and smashed one, first time free, second time deductible. Still a ton of money saved.
Sent from my SAMSUNG-SGH-T989 using xda premium
Teo032 said:
So even with a cracked screen, warranty isn't nullified?
Click to expand...
Click to collapse
they just charge you the replacement fee and everyone moves on with their business. If you need more than just my word, make up some excuse to get to look at the exchange pages at your local store. I found this stuff out in the small print right above the CUSTOMER AGREES? checkbox (that no one ever reads; on the phone they do, but very very quickly) and shortly after found someone who was desperate enough to try it.
To reiterate; neither i nor my customers have had any problems replacing cracked screens or water damage, but tmo has wised up on some of the old tricks before so it may just be a matter of time.
I had been doing this from march through October of "11.
Also!! Good luck finding a rep who doesn't mind subverting the rules to help out people. Haha
Edit: ill try to reach out and have someone get me a picture of the page in question, it may take a few days though
Yep, I messed up.....long story, but wondering if phone is truly hard bricked, does sprint have a way to recover the phone? Or can they tell I was rooted?
vinscuzzy said:
Yep, I messed up.....long story, but wondering if phone is truly hard bricked, does sprint have a way to recover the phone? Can they tell I had a custom rom?
Click to expand...
Click to collapse
We can't reject it for bricking it so...moot. unless you end up with an asshole tech, or one of the older ones that are stuck in their ways.
Sent from my SPH-D710 using xda premium
squshy 7 said:
We can't reject it for bricking it so...moot. unless you end up with an asshole tech, or one of the older ones that are stuck in their ways.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
vinscuzzy said:
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
Click to expand...
Click to collapse
Probably not, just sounds bricked...what happened before this?
Plugging it into the charger if it doesn't turn on likely wouldn't do any good, as the phone technically needs to be "on" to charge the battery correctly. Even when off, the phone is still in a pseudo-on mode when plugged in.
Sent from my SPH-D710 using xda premium
squshy 7 said:
Probably not, just sounds bricked...what happened before this?
Plugging it into the charger if it doesn't turn on likely wouldn't do any good, as the phone technically needs to be "on" to charge the battery correctly. Even when off, the phone is still in a pseudo-on mode when plugged in.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Heres what happened:
http://forum.xda-developers.com/showthread.php?p=29475469#post29475469
I suck
vinscuzzy said:
My notification light was solid blue and couldn't get into recovery or download mode. 3hrs later, now its a faded flashing blue light. Its been plugged into my charger for like 2 hrs. Is it possible my battery is just bad?
Click to expand...
Click to collapse
Yup solid blue was when I bricked. Gave em the phone and they thought it was an LCD issue so they replaced the screen. Obviously no joy lol. So they ordered me a replacement and since I had TEP, it was at no charge.
Sent from my SPH-D710 using xda premium
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
Double.
gilbydakid said:
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
Click to expand...
Click to collapse
You pay almost $100 a year for TEP, they replace it with a refurb, that's what insurance is for
Sent from my SPH-D710 using xda premium
SAShady said:
You pay almost $100 a year for TEP, they replace it with a refurb, that's what insurance is for
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Try doing something with your car that you're not suppose to do and see if insurance covers it.
http://shop2.sprint.com/en/stores/popups/protect_total_equip_protect_popup.shtml
Sent from my Ga...... Isn't bacon delicious?
Sorry man. But the rom has to be on external sd card. Its in the JB Lovers thread.
Sent from my E4GT running the blu kuban!
You can flash gapps from internal memory but not the ROM. At least that's how it worked for me.
Sent from my Nexus 7 using XDA Premium HD app
gilbydakid said:
Try doing something with your car that you're not suppose to do and see if insurance covers it.
http://shop2.sprint.com/en/stores/popups/protect_total_equip_protect_popup.shtml
Sent from my Ga...... Isn't bacon delicious?
Click to expand...
Click to collapse
This makes me smile if you were my customer, that would make my day.
Unfortunately, though, our M&P regarding rooted and ROMed phones has changed recently, and we do now have to cover hard bricks (provided they're not caused by liquid, physical damage, etc.). Doesn't make sense...but it is what it is.
Sent from my SPH-D710 using xda premium
gilbydakid said:
I'm confused. Which ever devs version of jb you flashed that caused the brick isn't obligated to fix or replace your phone. why should Sprint?
Sent from my Ga...... Isn't bacon delicious?
Click to expand...
Click to collapse
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
mxmr said:
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
no wonder why the world is in shambles. People aren't held account for "their" mistakes.
Sent from my Ga...... Isn't bacon delicious?
squshy 7 said:
This makes me smile if you were my customer, that would make my day.
Unfortunately, though, our M&P regarding rooted and ROMed phones has changed recently, and we do now have to cover hard bricks (provided they're not caused by liquid, physical damage, etc.). Doesn't make sense...but it is what it is.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Next thing you know insurance will be $20 a month with $250 deductibles.
Sent from my Ga...... Isn't bacon delicious?
If you have the blue light of death and can't get into Download Mode or Recovery, then you can just go to a Sprint store and pay $35 to get a replacement, even if you don't have TEP. This is what I did when I was hit with the emmc superbrick bug back in February. They will probably give you a refurb though. Sometimes the techs can be uptight though so it may help to act dumb and claim you were accepting the FF18 OTA update when something happened to your phone.
mxmr said:
Because you pay Sprint hundred(s) of dollars every month...the devs, while they accept donations for their hard work, do it for free.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Lol, you pay my company for cellular and data service. Not for the ability to do whatever you want. But it is what it is, we cover it.
Sent from my SPH-D710 using xda premium
squshy 7 said:
Lol, you pay my company for cellular and data service. Not for the ability to do whatever you want. But it is what it is, we cover it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I was going to say this. But, i give up.
Sent from my Ga...... Isn't bacon delicious?
lol wow okay most people learn from their mistakes. Doesn't matter what the tep covers you still pay hard earned money for it.. i'm a tech as well and yeah very rarely i reject exchange requests when I know the phone was bricked because of flashing. If it's at the end of the month i'll maybe reject it because of my AE rate but beginning of the month i'll help happily And you educate urself more after these silly mistakes. Sprint makes way more than enough money from new acts, so considering the cost for insurance, shouldnt be a problem. Deductibles and insurance cost is going up anyways for these new phones with a higher retail price of $550 and thats BS.
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Bsmith0731 said:
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Click to expand...
Click to collapse
Well since you have insurance then just pay the deductible! It's not FULL price tho! Think it's like$125/150 and they'll send you out a new one!! Just tell em it fell broke apart. I don't think they'll want to to send in a busted up phone!!
That is what I did when I broke my phone. Plus it's like 2 day turn around for them too get you the phone..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bsmith0731 said:
Yesterday I dropped my phone, and busted up the screen, and the digitizer, I believe its called... The touch screen no longer responds, but the phone still works, can receive calls etc.
If I choose to replace it through insurance or something like that, they will charge me full price if I sent back a rooted phone correct?
Just trying to way my options... one thread talks about going through ATT's Device Support Center, which maybe the cheapest route.
Any suggestions on getting this baby unrooted without a functional screen/?
Click to expand...
Click to collapse
Without touch screen or visual screen interactions. ..unroot is not possible...
You need screen touch to run triangle away. .
But I think you can get both changed by a repair shop for about $250..
And they don't care about root. .
That sucks. ..very sorry. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
gregsarg said:
Without touch screen or visual screen interactions. ..unroot is not possible...
You need screen touch to run triangle away. .
But I think you can get both changed by a repair shop for about $250..
And they don't care about root. .
That sucks. ..very sorry. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Click to expand...
Click to collapse
What about unrooting it and removing that flash counter? They won't try to come back and charge me later will they?
Sent from my Nexus 7 using xda app-developers app
Please close thread. Problem solved.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Bsmith0731 said:
What about unrooting it and removing that flash counter? They won't try to come back and charge me later will they?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Flash counter reset needs touch screen interactions. ..and acceptance of downloads via touch. ..
Sorry. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Memorize it
Edit.... Screen is unresponsive, can't do that lol
twanskys204 said:
Memorize it
Edit.... Screen is unresponsive, can't do that lol
Click to expand...
Click to collapse
I tried that. ..it didn't work. ..lol
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Warrior1975 said:
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Lol that hilarious. All I have found is that they say it must be in working condition and no cracked screen. And it must boot and function properly.
Sent from my SGH-T889 using xda app-developers app
paul89 said:
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
---------- Post added at 06:27 PM ---------- Previous post was at 06:23 PM ----------
vw65bus said:
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
Never mind I found it thanks
Sent from my SM-N900T using Tapatalk 4
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
I traded my note 2 in today, running tweaked rom and custom recovery. Still got $275 for it. A lot of the phones get wiped and reflashed without even being checked to see if they were tampered with
Sent from my SM-N900T using Tapatalk 2
I couldn't believe they were offering so much for the Note 2. I almost dumped mine. I'm selling it to one of my employees already. Only 300, I wish I didn't commit, I would have sold it today, instead of waiting a month for my money.
Sent from my SM-N900T using Xparent BlueTapatalk 2
Note 2's probably going to go on sale like the s3 did when s4 came out and s3' were selling like mad because the price drop so maybe they want to have refurb stock to offer in case demand gets high and they run out of new note 2's due to a sale on note 2' s
Sent from my SGH-T889 using XDA Premium 4 mobile app
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
They also gave me $275 for my Note 2. JediX19. They didn't care at all.
$275? I wish I wasn't such a nice guy sometimes. I ended up giving my mother in law my Note II.
boshindo said:
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
Click to expand...
Click to collapse
I don't think the eFuse matters unless you're getting it warranty repaired by Samsung and even then, they may not bother to check if there's no custom ROM running. Most people don't know about it or even care. I sent a Droid4 to Moto for warranty repair and there is something similar (it may or may not be the same) that gets flipped when it's rooted. They didn't care and repaired the defect.
Just found this thread Googling for the same thing. I was told by the guy at the T-Mobile I went to that they don't care at the store when trading it in, but he's not sure what would happen when it got to wherever they send it and see it tripped.
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
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MorePAIN said:
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
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Source?
clninja said:
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
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What he said^^
For now, at least.
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decalex said:
What he said^^
For now, at least.
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I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
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seshaz said:
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
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That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
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Flippy125 said:
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
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Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
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seshaz said:
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
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I'll hold off on rooting until you get back to us then. This is my first Touchwiz Samsung phone and I'm ready to experience ASOP on this beautiful screen
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