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Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!
format c:/q
install Windows 7
Windows XP is 10 years old.
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?
sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.
I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?
Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.
Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.
after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day
Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe
New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?
I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.
Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!
Before getting rid of my last phone, I put the backup data files from certain apps on my computer to transfer them to the nexus. Well, I connected my nexus to the computer, and the only option I get is "take no action," and then I switch to the other connection type and it only lets me transfer pics.
Uh....guys? It's feeling very iphone right now.
What OS are you using on your PC?
windows xp
I believe you should have Windows media player 11 installed for MTP to work on Win XP
Just got the Galaxy Nexus today (LTE). Huge upgrade from my LG touch. When I wanted to sync my music with my LG, I just had a single playlist in Itunes and I used Itunes Agent (now called notpod). Put the phone into mass storage mode, pointed Notpod to the Music folder on the SD card, done. Synced no problems.
So that was the first thing I tried with my Nexus, no luck. The "Ok" button would just blank out once I entered the Galaxy Nexus file tree. I started reading up on MTP and realized it wouldn't work with Notpod.
I realized that Win 7 didn't install the MTP drivers or something, as I had an unknown device in devmgmt. I grabbed the Samsung driver out of a root pack. Installed it, then the unknown driver went away.
I came across the Media Monkey thread on this forum about media monkey, but I didn't exactly want to hijack a thread or anything (even though I posted a response ). Someone said that you can use doubletwist and it would work fine. But it doesn't for me. When its in MTP mode, it tells me to put it in USB mode, and when its in PTP mode, it doesn't do anything. :/ I like how doubletwist scans itunes every time you open it, so syncing won't be a pain in the ass, but it doesn't want to work with me. D:
I have a little work around for right now, I used Notpod and had it sync with a folder on my computer (even though it reminds you like 10 times not to do this, lol ) then I just copied everything in that folder and dropped it on my phone in MTP mode. I will not settle for this, its like syncing twice, which is rather annoying.
Please, someone, help me out. I'm like a windows Vet, but a Android Noob. Adjust vocab as needed.
I use Google Music. It syncs iTunes to the cloud so your music is available everywhere.
Sent from my Galaxy Nexus using Tapatalk
Try isyncr from the market. They have a wifi add on also.
Sent from my SPH-D700 using Tapatalk
The Android File Transfer program on my mac keeps crashing. When i connect my galaxy nexus to my comp, the AFT program prompts, however the spinning wheel never stops spinning. i rebooted my computer and i re-installed Android File Transfer, but i cant figure out what seems to be the problem. I am running on 4.0.4, it worked fine when i was on 4.0.2. Does it relate to the new update? any suggestions? im trying to transfer files, and i prefer to do it this instead of via bluetooth, or via wifi using severs.
Mine is really picky as well. If I try to transfer large folders I often get the raindow wheel and have to force quit too. I've also found that instead of transferring large folders, its easier to create the folder on the phone and simply transfer the contents of the folder from your comp to your phone. I also always just unplug/replug the USB end.
Set your Gnex screen to stay on while it's charging. That seemed to help me.
Yeah this happens to us all I think. AFT is downright terrible.. I use AirDroid now to transfer files. It's slower than USB transferring, but its keeps me from raging over how bad AFT is /heh
But AirDroid is simple and effective, I definitely recommend trying that out.
Mine works fine. Works best if you unlock the phone then connect it. Let it open AFT and do your thing.
What version are you guys running? The current version is Version 1.0 (1.0.16.6656) and it seems to work perfectly on my MBP.
The older builds were completely useless.
It happened to me, I removed the program and reinstalled and now it is working well.
Just installed this on MBP with Lion and it's working fine. Just have to set the transfer to MTP (it was in camera mode).
Ya it does seem that it works now.
Latest version works pretty good. Not a big fan of the gui interface. Wish it looked a little better. Agree making folder on phone makes things a little easier.
I haven't used anything other than adb push or pull since android 1.6
Hey Im a bit late to the party but maybe this will work for those of you having trouble..
Im on the Samsung Galaxy S2 (running the CM9 nighties) and haven't been able to get it to mount on my Mac Pro ever since going to CM9.
None of the options (MTP, USB Mass Storage, etc) worked for me at all.
I was going to download the Mac File Transfer app again (since I initially downloaded it on my phone and now have no way to get it onto my Mac) but the website was down this morning so I ran off to Google instead.
I ran across a post regarding the Galaxy Note over at androidforums.com where someone said to turn off USB debugging, and then it works. The instant I turned off debugging, the good old Android USB Mass Storage screen came up when I plugged in the USB cable, I clicked the 'Turn On' button at the bottom and it mounted both my internal and external SD cards just like it used to when I was running the stock ATT 2.3.4 rom.
Try that and see if it works for ya!
Sounds simple enough, I will definitely try it when I get home from work!
It works! Awesome tip Slavestate!
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
I have no issue using MTP. Did you install the driver from google?
reubendevries said:
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
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Click to collapse
You have some old driver that is blocking access.
Use device manager to remove the device and driver then reboot and try again using the Google drivers.
http://forum.xda-developers.com/showthread.php?t=2391236
reubendevries said:
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
Click to expand...
Click to collapse
Yes. It is fairly typical. I had same issue on Windows 7 x64 and lived with it for a while.
Finally, I decided to fix it by uninstalling the drivers and reinstalling. It took about an hour after trying all sorts of tricks. There are tricks in quite a few threads here on xda. I'm not sure any one thread fixes every problem. So I found the solution was trial and error.
After messing with driver for a couple hours, serious waste of time, I got MTP working once. As a confirmation check I uninstalled the drivers once more and let the drivers reinstall on plugging in the device. It broke again, back to PTP. LOL
Not giving up, I tried again the next day and finally got MTP working again. This time I uninstalled drivers again, and the correct drivers reinstalled on device plug in. Since then everything has been great. I get both MTP and PTP working great.
I would try sfhub thread ideas and search around for a couple other ideas too. It will eventually work, but you have to isolate what exactly is the problem on your Windows 8 PC. Sometimes you are missing just one thing, sometimes Windows automatically messes with you.
Good luck.
I have no issues with Win7x64. Worked first time and every time since. Sorry...
PJ Clifford said:
I have no issues with Win7x64. Worked first time and every time since. Sorry...
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Okay. I will try on my Windows 8 system later today. Interesting. Thanks.
Try disabling usb debugging, that worked for me on a windows xp machine having some problems as you
Sent from my Nexus 7 using xda app-developers app
popular mbnegul
i also noticed tonight that if u have usb debug on, u cannot connect as mtp
the moment u swith it off, it starts as mtp
Make sure you are using the usb cable marked Asus on one end that came with the Nexus 7. I had the same problem because I was using another usb cable. They are not all the same.
Anderson2 said:
Make sure you are using the usb cable marked Asus on one end that came with the Nexus 7. I had the same problem because I was using another usb cable. They are not all the same.
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None of the other solutions worked, i'm going to try this on Monday, I'll bring in my ASUS cable to work... super annoying though...