[Q] Possible Charging port issue? - AT&T Samsung Galaxy Note II

Roughly a week ago I'm laying in bed playing Candy Crush. My girl comes in and ask me to come help her with the pool. I leave Candy Crush up and running, but turn off the screen and slide the phone into my back pocket. I dumped a few chlorine tablets in the pump, and we move the ladder to the other side of the pool (above ground pool). I come back in to finish my game and all of the sudden, S-Voice and Task Manager continuously pop up while I'm trying to play. I ODIN my phone and reset the flash counter getting it ready for warranty replacement, but it stopped afterwards. So of course I write it off a software bug / glitch.
So this past week I would go and put my phone on the charger at night, and wake up the next morning to find that my phone had stopped charging throughout the night. Now sometimes I can't even get it to start charging. I've actually sat there and seen it stop charging, Also, the last time I ODIN my phone, was the last time I was able to get any computer to recognize my phone. I've also had my phone randomly pop up and say that it is "docked" when it's not plugged into anything.
The only part I don't get is in the beginning why it was randomly acting like I was hitting the home button. Is it possible that the charging / data port could cause this type of behavior? I've never used one, or even read about one...but I assume the dock has features / buttons that would also be like hitting the home button. So I'm assuming that it's possible to emulate the home button being pressed through the charging / data port?
Thanks in advance.
emoti0n

Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2

slaydog said:
Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
i don't know why people would put the phone in their backpocket. or WHY they even bring their phone when they're helping with the pool.
you didn't state if your phone has a case, if it was a tight sqeeze for your phone when you put it in your back pocket, but chances are, your board is damaged. you COULD try and if they ask, you can alway hope they don't check and just probably replace it. mention that your charging port failed and if they tried to charge it and it didn't work, they MIGHT accept your warranty.

I put it in my back pocket verses my front pocket because it's NOT a tight squeeze. I also carry everything else in my front pockets, keys, lighter, flash drives, ect... Things I wouldn't want pushing against my phone. If I sit down I remove it from my back pocket and sit it in front of me on a table or something. I do have a case and it covers a good portion of the phone, including the charging port, headphone jack, and stylus. The chances that it got wet is slim to none. The reason I took it with me is because I have a very sick family member, and if they happen to call for whatever reason... I don't want to miss that call. Regardless, they did replace it under warranty.

Related

"Moister Damage" On The Tilt 2??

So, today I was getting in the car right. My phone was battery back-less because I broke the old one and was waiting for a new. I live in south florida, and it's spring-time. The morning was a bit humid but I thought nothing of it. I turn my phone on and try to listen to some music right, but it wont let me open WM player. So I go and open something else and try to exit out. The X button won't work but the touchscreen does... weird. I then try to restart the phone. I keep holding the power button but no luck! So I'm worried and go to pull the battery out but to my surprise see a little condensation on the back of the phone. I pull the battery out and when it goes off I see CONDENSATION ON A RIGHT STRIP ON THE SCREEN. I go to turn it back on and try to do the same stuff. No buttons work, the X button and lock softkeys do not work, no hardware buttons do what their supposed to but they light up, turn the backlight on and everything!!!! I can't even do input with the touchscreen keyboard even though the screen works. Some programs I can and can't open. The phone was on for a MAXIMUM of 5-7 minutes, if that! I'm very surprised because It worked last night what leaves me to believe "Moister damage". Am I correct or is it a software problem. I cant hard reset because no way to type input. Haven't tried the sequence or mymobiler yet.... can someone tell me if the culprate to the death of my phone is moisture damage? I'm really angry now......
froggylover1345 said:
...... can someone tell me if the culprate to the death of my phone is moisture damage? I'm really angry now......
Click to expand...
Click to collapse
seems like sort of thing that could happen if moisture entered into your phone as that could cause electric shocks and considering the inner hardware and electrical components are very delicate even the slightest exposure to water vapors or moisture is a enough to damage them especially considering your scenario where you had no battery (and i am assuming you didn't have back cover either or you did?) but regardless as far as my understanding is this behavior seems in line with what you are thinking.
So no way to fix it.... I'm now phoneless. I'm so mad at myself right now....
I live in SWFL and unless you dropped the thing in a puddle I cant imagine the humidty down here doing that to your phone. Did you drop the thing in a puddle? The back cover is by no means air tight so I dont think NOT having a back cover did that too your phone.
Turn the phone on and plug it into your charger and see how long it stays on. There's a trick discussed here that talks about wrapping the phone up in paper towels and then putting it in a bowl of rice for 24 hours. That should suck any moisture you have in your phone out. Just do a search in the forum for "rice" or something.. I dont know.
Good Luck Though!!!
This is the thread you want to read http://forum.xda-developers.com/showthread.php?t=669472
i wouldn't think humidity would cause that much damage.
have you installed any recent app(s) that you might suspect causing these issues?
I thought the SAME THING. That's why I thought nothing of it! I just did a hard reset on it the night before so no apps installed. I did go on Android but, I do that about 1-2 times a week. Only reason I think it's moisture is because of the "white smoke" I saw thinking it was condensation. It wasn't really taken care of for a few hours because I was in disney. When I got to the hotel I put it in paper towels. The touchscreen works, and I can open apps on the menu but not use them. Wont let input through. No hardkeys work either. I'm gonna try a hard reset.
I WAS WRONG! I just did a hard reset, and it fixed the problem! Had to do it the button sequence way but it worked! The last thing I did on it, the night before was go on Android. Everything functioned well their and had no problems. What I'm guessing is I got a bad boot or something that stopped some drivers from working. I figured this out by trying to download mymobiler on the phone so I could do a hard reset and it wouldn't let me open it because it wasn't signed with a trusted certificate. Whew.... this is A HUGE RELIEF.
ight just wanna ask everyone since the topic is mainly on "Moisture damage" i have a habit of using my phone as a shower radio...no i dont put it in the shower, i leave it on the sink farthest away from the shower stall, my question is....will this do any damage to my phone because of the moisture and heat!? because this is the 2nd time ive done it and i dont wanna continue until i get a word of approval from you guys
XERO_Racer said:
ight just wanna ask everyone since the topic is mainly on "Moisture damage" i have a habit of using my phone as a shower radio...no i dont put it in the shower, i leave it on the sink farthest away from the shower stall, my question is....will this do any damage to my phone because of the moisture and heat!? because this is the 2nd time ive done it and i dont wanna continue until i get a word of approval from you guys
Click to expand...
Click to collapse
I wouldnt think it would damnage the phone. Unless you actually submerge the unit or dump water on it it should be able to withstand the humidity. It's not like its in the moisture for hours and hours just a few minutes while you shower. Keep your fan running while you shower and that should help even more; although the fan should be on while you shower anyway AND for at least 5 minutes after you shower (little known fact) to protect the drywall and structure of the bathroom.
Humid place
Where I live some times in summer we have 98% of ambient humidity!
So it´s almost impossible to have anything dry here
froggylover1345 said:
So, today I was getting in the car right. My phone was battery back-less because I broke the old one and was waiting for a new. I live in south florida, and it's spring-time. The morning was a bit humid but I thought nothing of it. I turn my phone on and try to listen to some music right, but it wont let me open WM player. So I go and open something else and try to exit out. The X button won't work but the touchscreen does... weird. I then try to restart the phone. I keep holding the power button but no luck! So I'm worried and go to pull the battery out but to my surprise see a little condensation on the back of the phone. I pull the battery out and when it goes off I see CONDENSATION ON A RIGHT STRIP ON THE SCREEN. I go to turn it back on and try to do the same stuff. No buttons work, the X button and lock softkeys do not work, no hardware buttons do what their supposed to but they light up, turn the backlight on and everything!!!! I can't even do input with the touchscreen keyboard even though the screen works. Some programs I can and can't open. The phone was on for a MAXIMUM of 5-7 minutes, if that! I'm very surprised because It worked last night what leaves me to believe "Moister damage". Am I correct or is it a software problem. I cant hard reset because no way to type input. Haven't tried the sequence or mymobiler yet.... can someone tell me if the culprate to the death of my phone is moisture damage? I'm really angry now......
Click to expand...
Click to collapse
Just let it do some thorough drying out. I had an old Kaiser i dropped completely in the toilet at work..lmfao You know i was pissed but..after some thorough drying and TLC, it just started wrking again like nothing ever happened. I let my father have the Tilt cuz i had already had a replacement one sent to me. Just told them i lost it. cuz u say water, they like warranty voided..lol Still wrks to this day, its his new toy till he get that new EVO 4g for sprint. he got the tilt to work with a prepaid sim card. im like dayumm..he showing something new..lol
demandarin said:
. I had an old Kaiser i dropped completely in the toilet at work..lmfao You know i was pissed
Click to expand...
Click to collapse
No pun intended right?

[Q] Power/Lock button unresponsive

Hi everyone, so my Power/Lock button on my Gnex came unresponsive as of last night.
When i woke up this morning it worked! but only once , then randomly it just started working again, and then 10 minutes later nothing.
When i pull the battery, and put it back in it will power on immediately.
At the moment, if i press it, it will work once, then wont work again for another minute or so.
I'm running a custom rom, i did a reset, cleared all my data and it still persists. Running CNA, was thinking of trying to flash back to Stock but the custom rom allows the option to wake the device with the volume buttons, which is the only reason i can even wake it at the moment.
Its still under warranty, however i would go a atleast 2-4 weeks without seeing the phone and have to send it away.
I was thinking of opening it up myself (following the dissasembly videos on youtube, only need to remove 6 screws and use the little plastic pryer to seperate from the screen i think.)
Heres pretty much my question:
With the Galaxy Nexus, is there some sort of sticker that will be broken once i open up the phone that will void the warranty? If i can't fix it, will they know that its been opened?
If not, i'm going to open it up, see if the connector has come loose or something which is what i hope, otherwise for $5 i can get a replacement button & ribbon off ebay, which i would prefer to do then go through the hassle of sending away for warranty.
EDIT: Also think the reason the connector has become faulty is due to water, it was raining last night and was using my phone as a flashlight to walk up the backyard of my house. It got exposed to the rain, Everything was fine, but when i plugged my phone into the charger was when the button stopped responding. I'm guessing some water must have got into where the power button is.
"Do or do not, there is no try." I was gonna suggest the ifixit or adam outler's vids as to if there will be signs its been opened, but it seems you've already watched those videos.. supposedly the led will be lit red if there is a more serious internal water damage issue, which would completely void your warranty, i believe, so it seems like you may have to tear it down.

epic 4g touch Water Damaged

well guys, i kinda left my phone sitting nexto my glass of water when i was sleeping, woke up..and the phone was off, and the battery had a RED TAB on it. SO i put it in a bag of rice for 2 days, turned it on with a new battery and it worked COMPLETELY FINE, i used it all day, that night i turned it off and when i tried to turn it on the next morning something went wrong, The galaxy S2 logo shows up, closes then pops up again, then it boots up to the main screen where my lock screen is, the touch screen doesn't work at all anymore, So i boot it up into recovery mode, and i go to try a factory reset, and the power button doesn't let me select anything.but when i hit the little menu button on the bottom left, it takes the recovery to a loading screen, so the touch screen must be working right???... SOO i thought that id try a 1 click ROM, so i tried to connect it to my computer,and the computer doesn't read it AT ALL....i put it into ODIN mode, tried connecting it again, nothing, SOOO i really dont know what to do here, it was working perfectly fine... and the WERID THING is, when it turns on to the lock screen, i can receive texts,emails,phone calls, and the phone is updating games and stuf i have installed...i just cant unlock the screen, so if ANYONE could help me here it would be greatly appreciated, Thank you
Sounds like your phone had residual moisture trapped inside and that seeped into circuits or connections and caused a short that's borking your digitizer.
Whenever you have a water mishap like that you need to disassemble your phone and pack all the pieces in rice or suspend them in front of an air conditioner while letting the cold dry air blow over and around the parts overnight.
The a/c part I know first hand because my wife toilet bombed her epic last summer, and that's what I did, reassembled the next morning and its still working fine.
Of coarse when the phone hit the water it was pulled instantly and I pulled the battery and instantly disassembled the phone.
In your case I don't know if disassembling it now will help.
You may need parts to fix it.
Start Googling. There is NO software that's going to fix your phone.
Pp.:beer::thumbup:
From me to you on an Epic Touch running the best rom ever.
well im taking it to a cell phone repair shop in town tommorow, see if they can possibly fix it, well have to see...
Mine fell in a pot hole left it in rice for 3 days still didn't work was very laggy had to get a replacement phone
Send from a mircowave
When I got my first one I went overboard off the boat I was working on. Five minutes in the water, it was toast. That was salt water though...
Slithering from the nether regions of a twisted mind and tarnished soul
Liquipel, email them and ask them to officially support the Sprint GS2 as well as the AT&T & Tmobile that they already support for waterproofing, I already did and they said they'd do it, but it's not official yet cuz not enough people have been asking I think for the ET4G version.
sent from my ET4G on Paranoid Android using XDA Developers App in hybrid mode

galaxy s4 randomly shut off???

I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).
It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium
I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2
I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium
i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying
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Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.
Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.
I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.
I found out that if i put my phone in the loader it shuts off... Maybe battery problem..
test
test
Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B
Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium
I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please
if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken
I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse

Vibrate doesn't work anymore

Anyone else have this happen? It started maybe a couple of days ago. It won't vibrate for anything anymore - not phone calls, not the touch pad to enter my pin, not my keyboard, not when I plug in and unplug the charger. Is this something that's fixable, or do I just have to live with it until I get a new phone?
Vanb85 said:
Anyone else have this happen? It started maybe a couple of days ago. It won't vibrate for anything anymore - not phone calls, not the touch pad to enter my pin, not my keyboard, not when I plug in and unplug the charger. Is this something that's fixable, or do I just have to live with it until I get a new phone?
Click to expand...
Click to collapse
I have this issue on a brand new fire phone I kept for almost a year that I just started using. For my device the issue is intermittent as I can hit top of the device, forward facing on my palm and vibrate starts working. If you google 'ifixit's' video about this phone, it seems the vibrator motor is on top section of the phone, and probably vibration caused the connection on cable to become loose.
I suggest shake your phone hard, hitting it on your palm at all angles and it might help. I am thinking about opening the phone as there are only two screws that hold the back, and seeing if i can access the vibrator ribbon cable easily to push up/down on it to secure it.
Android# said:
I have this issue on a brand new fire phone I kept for almost a year that I just started using. For my device the issue is intermittent as I can hit top of the device, forward facing on my palm and vibrate starts working. If you google 'ifixit's' video about this phone, it seems the vibrator motor is on top section of the phone, and probably vibration caused the connection on cable to become loose.
I suggest shake your phone hard, hitting it on your palm at all angles and it might help. I am thinking about opening the phone as there are only two screws that hold the back, and seeing if i can access the vibrator ribbon cable easily to push up/down on it to secure it.
Click to expand...
Click to collapse
Thanks. I'll keep that in mind for future reference. It did eventually start to work again for no apparent reason. I did try hitting it a bit against something to see if that would work. I didn't want to hit it too hard for fear of breaking it. Nothing happened at the time, but as I said, it did eventually start working again. It wasn't a deal breaker or anything. I tend to hang on to tech until it's almost falling apart. I'll probably continue using this phone at least until closer to the end of the year, vibrate or no vibrate.

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