Everyone with carrier signal issues see here! - Huawei Ascend P6, Mate

I also got this phone a couple of weeks ago and like some users have noted, the carrier signal is occasionally lost or dropping from 3G to 2G. I believe this has to do with the hardware design of P6. Because of the metal body, antennas are located on the small plastic bottom piece. This leads to Wifi and cellular antennas being too close to each other and causing interference.
This could all be BS, but I think it's this, as whenever I turn on Wi-fi connetion sharing, the carrier signal strenght drops >10dB. See if it helps you to turn of Wi-fi completely. It gets rid of occasional unwanted scanning.
BTW, I'm in finland and recently dumped DNA for Elisa. My os build is B107.

Mine came with b106 from the box and i didn't experience any signal drop outs as i am experiencing on b107, so im not sure if this is a hardware related issue.

palooh81 said:
Mine came with b106 from the box and i didn't experience any signal drop outs as i am experiencing on b107, so im not sure if this is a hardware related issue.
Click to expand...
Click to collapse
Same here nothing with B106 but happens a lot with B107

Is there an app that can track this on background? Theres some info in settings-battery history. Theres a graph for cell reseption, I think its safe to assume green is good data network, is grey no network, or no mobile data? Or does this really drop signal three times a day for minutes at a time?
the bar turns red when out of gsm-network(tried without sim-card), i guess gray is no mobiledata(or 2g) and green is 3g or hsdpa.

i see
it can be solved

Any solution?
Please help abnouth this problem???
zhenaguo said:
it can be solved
Click to expand...
Click to collapse

Related

[Q] Random loss of T-Mobile network connection, not just data

Wondering if anyone else with a GSM GNex on T-Mobile is having random connectivity losses?
It's quite rare (that I see it at least) so it's hard to identify a source or pattern. It seems that at random, I'll turn on my phone and there will be NO phone connection. After the screen is on for 15 seconds, the connection restores with T-Mobile, followed by 3g etc. The signal is great in the same location, so I don't think it's poor network signal quality.
This is stock 4.0.1, rooted, but no other fancy stuff. I do have SetCPU with a conservative governor with screen off, 350-700 range.
Yes, although I am in the UK with TMo, I have seen signal strength fluctuate randomly on its own. I have also seen the signal strengths fluctuate when left overnight in the same place....
Sometimes I have only been able to get back the good signal only by rebooting the device, but yes, I have seen similar behaviour from this phone..
I can confirm this behaviour, however only with the combination of 4.0.3 and XXKK1. With XXKK6, this bug seems to be gone. Yet, the phone stays on H all the time and does not switch back to 3g when idling.
s1977 said:
Yes, although I am in the UK with TMo, I have seen signal strength fluctuate randomly on its own. I have also seen the signal strengths fluctuate when left overnight in the same place....
Sometimes I have only been able to get back the good signal only by rebooting the device, but yes, I have seen similar behaviour from this phone..
Click to expand...
Click to collapse
Yes, I was wondering if anyone else had the "reboot to regain any signal" situation too.
I had recently done some Tmobile account changes to others in my family plan (not my own), so I was unsure if this was related.
GMH24 said:
I can confirm this behaviour, however only with the combination of 4.0.3 and XXKK1. With XXKK6, this bug seems to be gone. Yet, the phone stays on H all the time and does not switch back to 3g when idling.
Click to expand...
Click to collapse
Hmmm... continuous mobile signal = good. On H all the time = bad.
There's no way to win here! =P
waylo said:
Hmmm... continuous mobile signal = good. On H all the time = bad.
There's no way to win here! =P
Click to expand...
Click to collapse
Losing is not an option either!
We'll see how development progresses...
I get the same thing here also in canada on bell mobility, my signal will out of nowhere drop every bar.
Sent from my Galaxy Nexus using xda premium
What radio are you on?
I get the same problem. The signal will just die and comes back a min or two later.
I flashed with the Baseband of I920XXKK1.
Franco kernal 3.0.8-franco.Kernel-4.0.3
Build IML74K.
GHM24 - are you saying I should update baseband to I9250XXKK6?
You are having good luck with that?

Intermittent phone signal

I've had my HOX now for just over a month and i'm loving it. One thing that is slightly bugging me is that occasionally the phone signal will completely cut out giving me an 'x' where the signal strength normally is and telling me that I can only make emergency calls only.
This will correct itself within 30 seconds or so and go back to giving me a signal. This doesnt happen all the time which has made it harder for me to diagnose. Do you think it is a problem with the sim card (Orange UK network) or is it likey to be an issue with the radio software?
I never had an issue with Orange on my Desire although this is a different SIM card.
Any help or advice would be appreciated.
Thanks
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
I'm glad this has been mentioned now because my One X (On Vodafone) drops connection all the time. The amount of times that I have been somewhere and needed to transfer money through the Natwest App and haven't been able to is getting annoying now. As I am not rooted I can't try any fixes but I have found by using GSM only around where I live, it won't drop signal half as much or often. I don't have a 3G mast near me so its always dropping connection switching between the two as opposed to a smooth transition.
Hi,
You are not alone. I'm on Orange UK and have seen this problem on quite a few occasions. Unfortunately, as yet I can't see any pattern to understand when it happens or what causes it.
Tim
Happens to me on 3. Sometimes I have to hard reset to get it back.
Glad that its not just me. At least I can rule out an issue with the sim.
As it seems to cover more than 1 network, could it be a radio issue that is addressed in a future firmware upgrade?
It is definitely not just you. I'm in Malaysia on the Maxis network and have this problem as well. It happens randomly - at the most it happens twice in a day.
Do you also sometimes get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Mirlina said:
It is definitely not just you. I have this problem as well and it happens randomly - at the most it happens twice in a day. Do you all also get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Click to expand...
Click to collapse
I do get that message at the bottom of the screen. I'd be interested to hear what the outcome is once you've had your radio tested.
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
an.d.d said:
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
Click to expand...
Click to collapse
Only slightly IMO not sorted properly. (t-mobile uk)
XsCode said:
Happens to me on 3. Sometimes I have to hard reset to get it back.
Click to expand...
Click to collapse
Me too.
Except I am on Tim @ Brasil.
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
bobsie41 said:
Only slightly IMO not sorted properly. (t-mobile uk)
Click to expand...
Click to collapse
It seemed 'good enough' to me, but I only had 2 days with my phone on 2.05 and then my camera wouldn't work at all. So I sent the phone back for a replacement. Crazy it's still not fixed!
I've had 5 faulty phones now.
Hi
r2b2 said:
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Click to expand...
Click to collapse
Which is correct, however any phone working correctly should manage to switch between 2G/3G without problems, i.e. you should not find the phone without a signal at all provided there is 2G coverage, which seems to be the case being reported here. My previous phones with 3G/2G never had a problem, and the HTC One X has been no different for me, it hasn't dropped it's signal, I'm on Vodafone in UK.
Regards
Phil
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
Hi
craggybuk said:
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Settings -> Mobile Network -> Network mode then set to GSM only.
Regards
Phil
This is happening fairly regularly for me on UK T-Mobile. Seems to happen when switching between Orange and T-Mobile or T-Mobile and 3G T-Mobile. I've got a ROM that distinguishes between a 2G and 3G connection in the carrier name area.
bailie1912 said:
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
Click to expand...
Click to collapse
What fix was that?
OliverHaslam said:
What fix was that?
Click to expand...
Click to collapse
Installing a Custom ROM
nickhuk said:
Installing a Custom ROM
Click to expand...
Click to collapse
Which, and what about it was supposed to be a fix? I'm using MaXimus 2.1.
It happens to me also. I'm on 3 in Denmark. They providing only 3G coverage in area. So far, I figured out that it's happening when I'm loosing signal completly (i.e. when I go down in concrete basement), and when I'm within coverage again, phone is unable to register on any network at all. Sometimes can help turn airplane mode on and off, or sometimes I have to turn phone off and on again.
ROM : 1.29.401.11
Radio: 1.1204.105.14

[Q] Very poor signal

in my room my signal is always gprs or edge, i rarely do get either 3g or hspa, outside of my house, i get 3g and sometimes hspa, but i get only 2 bar of signal, it's really annoying, i don't know is it my phone or my carrier, but i think its my phone
in addition, sometimes my phone can't get an internet connection for no reason, im have an internet data but my phone just won't connect, the signal bar color changes into white
Carrier?
Data plan?
The right apn settings?
Do you have another phone to test?
Can't just point fingers on the phone or your carrier without concrete evidence.
Check the signal using any other phone in the same places to confirm if it is only your GNex suffering this poor signal or every phone around. Maybe the coverage of the 3G Tower is already poor in your place.
If you really confirm that it is your phone after trying what I suggested above, then it worths to mention the radio baseband you are using. You may also like to check this thread for a list of radio basebands
Regarding the white (or is it "grey"?) internet signal, this is related to whether you are connected to Google servers or not as far as I know. If connected then it is blue, otherwise, it is the other color.
Update: Oh guys you were faster than me although I started replying while no one did already

[Q] LG G3 Three UK Signal Dropping

Hi all,
Is anyone else experiencing terrible signal on Three UK? My dad just got his G3 and compared to his Nokia 925 signal on Three is atrocious, and seems to drop in an out constantly?
Anyone else experiencing the same?
Not on 3 but I'm on ee (T-Mobile) and I have some prob outs at times that I found has been bit strange but most the time I have great signal.
I am on Three, had no signal concerns at all except in areas of weak signal. The phone doesn't seem great at maintaining a connection when signal is weak, whereas other phones might stay with 1 bar this drops to none, but otherwise signal is as good as can be expected.
No problems here
Sent from my LG-F400L
I have had this problem on 3 UK. I found that going into network settings and choosing the network mode without LTE stopped it from happening! Any idea why this may be anyone? Do we have defective units?
Matt
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
Lennyuk said:
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
Click to expand...
Click to collapse
Thanks for the info, I won't be sending this off any time soon then! Also thanks for your unroot and chromecast volume fix guides they have been very helpful.
Wouldn't enabling fast dormancy help to find the signal quicker if it loses it?
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
stigslim said:
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
I haven't seen the 4g logo yet either as I live away from any LTE areas, I've seen H and H+, 4g will show up as either LTE or a 4g symbol so I assume that your phone isn't connected to LTE/4g if you haven't seen either of those
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
Enable fast dormancy for the 3 network. 4G works great on 3 in cities where it is supported.
How to enable fast dormancy? Website gives my area a good signal. I don't even get H+ which I did with my galaxy s3.
stigslim said:
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
Click to expand...
Click to collapse
Have you tried the options when you enter 3845#*855# into the phone ? I had to use this as I was not getting LTE. See here for more info http://forum.xda-developers.com/lg-g3/general/mod-root-activate-lte-g3-t2819387
The option its already in my network settings menu and switched on. Are these different? Just can't put my finger on it.
I am having the same issue with my LG G3 on Three, the signal is much worse than my galaxy S3. Drops out randomly in my house and then takes ages to get a signal again.
Wondering whether to send it back our not as a phone with bad reception is kind of pointless! Anything perhaps fixable with a new firmware for the radio?
Yep exact same issues. Hoping it's not the phone (bought it myself not from three) really like it and Up to now three was great ? gutted.
It seems the phone either had really good or really bad reception. In poor area's it's quite flaky and can drop out easily when moving between rooms or even how you hold it.
If the reception is good you can get some great speeds on 4G though. Hoping they fix the issues with low signal strength soon as it's quite annoying.
Had a text from three saying they were going to fix my issue within the next seven days. Not picked up a 4g signal at all yet. So watch this space.
I also had problems with signal. I got a replacement SIM & that seems to have improved matters.

Question Horrible signal connectivity?

Hi all, I just recently bought this pixel 6 pro a few weeks ago and I've been having horrible connection issues. The main one that plagues me is when all of a sudden, for no reason, I lose mobile data connection. I have some bars of signal with the LTE or 5G icon but with an exclamation point in it. Or sometimes it just loses signal randomly like in the screenshot below. Both screenshots were taken minutes apart.
I've noticed this was an issue for most people and have posted about this here, but I haven't seen anyone complain about it recently. Is there a fix for this problem?
Unfortunately for a great manu people, myself included this phone has garbage reception. There is no known fix.
Me to
My troubles began after I updated the phone to A13 enrolling to Beta and then leaving it.
The problem was that the phone will be stuck to H+ all day although weI have good coverage of 4G and 5G in town. Sometimes the connection would just drop and I had to engage flight mode to reset it.
Yesterday I decided that I had enough and did the reset of network settings. Today I have noticed that the problem was solved. Now I have 4g and 5g as in the past. But the problem now is that the Internet just would not work from time to time although it shows full bars. Had to use aeroplane mode again today about 3 times.
It's very annoying to say the least. Had thoughts of changing the phone. Not even speaking about heating issues when on mobile. Horrible.
leafar1606 said:
My troubles began after I updated the phone to A13 enrolling to Beta and then leaving it.
The problem was that the phone will be stuck to H+ all day although weI have good coverage of 4G and 5G in town. Sometimes the connection would just drop and I had to engage flight mode to reset it.
Yesterday I decided that I had enough and did the reset of network settings. Today I have noticed that the problem was solved. Now I have 4g and 5g as in the past. But the problem now is that the Internet just would not work from time to time although it shows full bars. Had to use aeroplane mode again today about 3 times.
It's very annoying to say the least. Had thoughts of changing the phone. Not even speaking about heating issues when on mobile. Horrible.
Click to expand...
Click to collapse
I also have to occasionally switch on/off airplane mode when the phone cannot connect to the internet from time to time
i agree, terrible signal problems, all time. I`ll try to reset all network settings
for me it`s a disrespect from google to treat all final user like beta tester
Same here. Super slow connection even in areas with towers close by.
Been having this issue ever since I updated to Android 13.
Having only had the phone for 2 weeks, I took it to my provider who said all they can do is return it to Google. With both my eSIM and my physical sim dropping out together, apparently its an RIL problem. They did say that if it's just an issue with one SIM card, replacing it will fix it.
I think this can be solved downgrading to android 12.1 dev you can downgrade to android 12.1 without downgrade bootloader it's safe and don't brick your device because it's a android 12 that runs over android 13 bootloader. Keep in mind that this will erase your data permanently! Do a backup before do it
This has been happening since the phone came out. This is due to the old modem they are using from Samsung. There is no fix.
My coworker has this happen with his 6 Pro, while my 6 is perfect ironically. He has verizon, I got tmobile. He has to leave the store to make a call, but I don't. This has been for the last 6 months though
Teet1 said:
Hi all, I just recently bought this pixel 6 pro a few weeks ago and I've been having horrible connection issues. The main one that plagues me is when all of a sudden, for no reason, I lose mobile data connection. I have some bars of signal with the LTE or 5G icon but with an exclamation point in it. Or sometimes it just loses signal randomly like in the screenshot below. Both screenshots were taken minutes apart.
I've noticed this was an issue for most people and have posted about this here, but I haven't seen anyone complain about it recently. Is there a fix for this problem?
Click to expand...
Click to collapse
Weird because this phone has better signal than my gf s22U IV never had trouble with it dropping like at all, hope use get a fix
TonikJDK said:
Unfortunately for a great manu people, myself included this phone has garbage reception. There is no known fix.
Click to expand...
Click to collapse
Yup! It's crazy and makes me wary of staying with the Pixel line
kevinireland11 said:
Weird because this phone has better signal than my gf s22U IV never had trouble with it dropping like at all, hope use get a fix
Click to expand...
Click to collapse
P6P has better signal than the S22 Ultra? lol #troll
Visera said:
Been having this issue ever since I updated to Android 13.
Having only had the phone for 2 weeks, I took it to my provider who said all they can do is return it to Google. With both my eSIM and my physical sim dropping out together, apparently its an RIL problem. They did say that if it's just an issue with one SIM card, replacing it will fix it.
Click to expand...
Click to collapse
Had the phone sent away to Google for repairs as the issue ended up happening when I was showing my provider. Got it back and Google said there were "no issues" with it and they couldn't replicate it with either SIM type. Either they put out a hotfix or it magically went away, but I'll see how it goes after using it again.
Teet1 said:
Hi all, I just recently bought this pixel 6 pro a few weeks ago and I've been having horrible connection issues. The main one that plagues me is when all of a sudden, for no reason, I lose mobile data connection. I have some bars of signal with the LTE or 5G icon but with an exclamation point in it. Or sometimes it just loses signal randomly like in the screenshot below. Both screenshots were taken minutes apart.
I've noticed this was an issue for most people and have posted about this here, but I haven't seen anyone complain about it recently. Is there a fix for this problem?
Click to expand...
Click to collapse
If you've got another phone (5G compatible), you can try to see if the problem is the phone, or the actual network coverage.
Also, something else you could do is switch to 4G and see if the problem persists.
The thing with 5G is that the coverage is really spotty. That's in general. I don't live in the US, so I don't know what the actual coverage is over there. But that's a general thing with 5G. It cannot penetrate as well as 4G, and even worse than 3G or 2G. When you increase frequency, you lose distance (coverage). So basically 5G needs a lot more repeaters to get proper coverage.
But you could try another phone in the exact same area. Oor..try to switch to 4G and see if the issue still occurs. You could also call the carrier and ask if they have any idea why is this happening.
arsradu said:
If you've got another phone (5G compatible), you can try to see if the problem is the phone, or the actual network coverage.
Also, something else you could do is switch to 4G and see if the problem persists.
The thing with 5G is that the coverage is really spotty. That's in general. I don't live in the US, so I don't know what the actual coverage is over there. But that's a general thing with 5G. It cannot penetrate as well as 4G, and even worse than 3G or 2G. When you increase frequency, you lose distance (coverage). So basically 5G needs a lot more repeaters to get proper coverage.
But you could try another phone in the exact same area. Oor..try to switch to 4G and see if the issue still occurs. You could also call the carrier and ask if they have any idea why is this happening.
Click to expand...
Click to collapse
Facts, I changed from 5G to LTE as my preferred Network and have much better connectivity
HipKat said:
Facts, I changed from 5G to LTE as my preferred Network and have much better connectivity
Click to expand...
Click to collapse
Same with me. I keep 5G turned off for a couple reasons.
1, battery life.
2. 4G is fast enough for me.
3. Better signal.
p51d007 said:
Same with me. I keep 5G turned off for a couple reasons.
1, battery life.
2. 4G is fast enough for me.
3. Better signal.
Click to expand...
Click to collapse
Oh Battery life for sure. HUGE difference!

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