[Q] Nexus 7 owners...... problems, fixed or not? - Nexus 7 (2013) Q&A

Guys, I was all set to get a new 32gb Nexus 7....the reviews are great, and then I start reading about the issues.
After a bit more reading, I'm left wondering if its such a good idea? I read that Google released an update, then I also read that it didn't always fix things for people?
So the questions I guess are, Do you own one? Have you had a problem? Is it now fixed by the update? Maybe you've never had any problems?
Would you recommend getting one? I don't wanna spend out on something that I'll regret.
Thanks guys.

I've had mine since the first weekend of availability and it's lived up to all my expectations and then some, you're just buying the usual support vocal minority, sume have legit issue, noisy are just being nitpicky
Sent from my HTC One using Tapatalk 4

Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Thanks for your reply.

Mine worked 100% out of the box, no light bleed, no multi-touch issues, no GPS issues. Updates have installed perfectly. I am running stock deodexed + root + TWRP + Elemental X 1.1 Kernel. Couldn't be happier with my purchase. :good:

I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.

madpete said:
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Click to expand...
Click to collapse
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.

I bought the 32gb. Works flawlessly, I got it a week and half ago.
Sent from my Nexus 7 using xda app-developers app

GET ONE
I would say go for it, you are always going to have issues with most anything. Just buy from a retailer with a good return policy, I own the nexus 7 2012 and the nexus 7 2013 , no issues here, awesome devices.

Thanks guys. Sfhub, you make some good points....think I will buy from a large high street store, rather than online.
Sent from my GT-N7100 using XDA Premium 4 mobile app

sfhub said:
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
Click to expand...
Click to collapse
i think mine is definitely, hardware, maybe , cuz of user error, ie, bad dirty flashing of zips, i dont' want to start all over fresh again, too many apps/settings to revert back (yes call me lazy sob)
most of the reboots happen when im clicking on an app with wifi on , but one of my last reboots, it just just rebooted out of the blue, i didn't even touch the tablet, but i seen it reboot!

Not sure, really, whether I have/had problems or not. Got mine over the weekend. During my initial playing, I did not notice any touch issues. The GPS would lock, but I didn't have time to take it anywhere for long enough to be sure if it would stay locked for a long period of time. Almost immediately (1 day) I got the JSS15Q OTA update. The GPS DOES seem to lock a bit faster, and I seem to be seeing more satellites than before -- it could be my imagination, though. Still no touch issues that I can see.

New Nexus 7 (then) past issues, (now), Cool TAB!
phab3k said:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
Click to expand...
Click to collapse
I HAD issues out of the box. Waited for the first update from Google, rebooted once after. Took forever to get the screen to respond to any kind of tap. Rebooted a couple of times and was able to get somewhat R E A S O N A B L E response out of the screen. GPS would work for all of 2 minutes and then shut down. No problems with Wi-Fi.
That was then, along came update: JSS15Q! All is happy in Nexus land. GPS is strong and works flawlessly even in the darkest center of my house! Screen is responsive my fingers are happy.
APPS? That is another matter, remember, even with a stock Nexus 7 fhd you are on the bleeding edge meaning that many apps found on Google Play may fail. Live with it until either the app is updated, ***** at the (no don't *****, contact the developer and kindly tell him/her your problem; or find another app that works for now.
Games? Heh, that is a real crapshoot. If it won't function, move on.
This is one hell of a tablet with excellent video, good sound, fast processing. Short of it not being the size of my 60" monitor (TV) I can read everything with these 78 year old eyes!
[email protected]@dog!
Google Nexus 7FHD
Kindle Fire Rooted Android 4.3
Kindle Fire HD 8.9 Rooted 2nd boot loader Android 4.2.2
Droid Bionic stock Android 4.1.2

Guys, just wanted to say thanks for all the posts. You help me make up my mind, and gave some sound advice.
I've took the plunge and brought the 32gb model (from a big high street retailer), and I have to say....what a cracking little tablet this thing is, I am really impressed with it. I have not had any issues with it, so I seem to be one of the lucky ones....either that or they have fixed the issues by the time we got them in the UK.
I do feel for all the people who had problems though, its a nightmare when these thing happen. Theres no doubt there has been or are some issues out there, one thing with a Nexus device I guess is it is patched fast if its sw...obviously hw is a different issue.
Looking forward to enjoying this device now, if I can get on it....have to wrestle it off the wife and kids first!
......thanks again guys.
Pete.

Just got my 32gb Nexus today in the UK. Only thing I have noticed is that tap and hold on screen is slow to react. Can take a couple of trys before it works. Sometimes taping an app is slow to open. Running stock and latest update. Only change made is to use Nova as the launcher.
Sent from my HTC One S using Tapatalk 4

To Wugfresh Re: Toolkit
This is a followup to my 2 confusing Twitter's I made it worse by referencing Nexus 4 and 7 so I will stick to 7 (mostly). I now realize that lurking has its penalties since I need 9 posts after this before I can post this in the relevant thread (with a nostalgic tear for the days we welcomed all comers and left our doors unlocked).
I bought an N7 FHD (2nd gen) and rooted it after the 4.3 auto update soft bricked (right term of art?) it. I used the other toolkit to restore it to JDQ39 factory unrooted. Then it installed JSS15J. Today it tried to do an update and (presumably) it failed because of rooting. That build is no longer on the developer's website and has been replaced by JSS15Q. I would never presume to call myself a developer but my first modem was a 300 baud acoustic coupler and I have a 5 1/2" floppy disks older then most of you and it's actually floppy. ROFL.
Back to reality, on the Nexus 4, I could not discern how to upgrade to the latest Y build but I did manage to restore it to factory settings and Google handled the rest, You were kind enough to add JSS15J to your toolkit for the Nexus 4 but it is not available (in your drop-down) for the Nexus 7. I figured that if you made JSS15J available for the N7 I could restore the N7 to a factory fresh un-rooted one and Google could update it to JSS15Q. In the alternative you might guide me to how I could go from JSS15J to JSS15Q. I am certainly not in your league but this is not my first rodeo and I cannot tell you how grateful I am for your efforts. Your toolkit saved my Nexus 4 from the 2 week wait during which Google might have told me rooting voids the warranty or just have left me phone-less till they returned it.
Again thank you especially, and to all the others here who light candles in the darkness for each other and the rest of us pilgrims. A tip of my fedora to ya. Never forget one definition of a pioneer is someone with an arrow in their back.
Much of the time I am as confused as a baby in a topless bar who said, "What do you mean this is not a lunchroom, what else could it be?"

My suggestion is to keep root, grab the latest carbon ROM, the elemental 1.1 kernel and you should be all set. They already have the updates From G in them and they work superb.
Sent from my Nexus 7 using Tapatalk 4

Do you own one?
Yes, from day one.
Have you had a problem?
Yes, GPS and the touchscreen grounding issue.
Is it now fixed by the update?
Yes, GPS seems fixed.
No, grounding issue may be worse. Works fins as long as I'm holding it. Placing it causes touches to become sporadic.
Maybe you've never had any problems?
I wish...
Would you recommend getting one?
Yes, it still a FANTASTIC device and many have no issues. If you do return it right away until you get one without issues.

I spoke too soon....at first I thought everything was ok....then I began to notice when I was typing that sometimes it would come out as gibberish. I thought nothing of it as we all make typos now and then, then I noticed that press and hold didn't always register (sometimes takes a few goes). I downloaded the multi-touch test from play and to my horror it's all over the place (compared it against my note 2), this is with the latest update. After reading around a bit more, I'm beginning to think these touch screen issues are hardware....and that it's more widespread than people think. Will be exchanging it for another one, hopefully fair better second time.
Sent from my GT-N7100 using XDA Premium 4 mobile app

madpete said:
Will be exchanging it for another one, hopefully fair better second time.
Click to expand...
Click to collapse
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates

sfhub said:
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Hey man, thanks for the reply.
I opted for the swap out because I don't want to loose the warranty, which I believe you would if you unlocked it?
I bought from PC World / Currys so the swap was no hassle.
Using the new one now, its testing better and typing and "hold and drag" is working much better (although hold and drag still isn't 100%, it's now acceptable to me).
I tested before and after the update, the observation I made is that the update seems to dull down the touch screen a little. It became slightly less responsive after the update than before, but hasn't really affected the usability on this one....although I think I prefered it pre update.

Related

[Q] Galaxy Nexus self typing

Hi there,
first of all i apologize for my poor english. Got my Galaxy Nexus for a week and i'm not very excited about ICS. I expected great battery life and a few bugs but i've seen a lot. There's an annoying one : sometime my phone seem to live without my touch. If i'm with keyboard on it starts to type messages like "dajhfhakjerehk" then it go on the home and start open apps randomly without my touch. Seems like the volume bug but different; anyone experiencing this issue ?
I hope that's only software, otherwise i had to bring the phone back to the seller very soon.. I wish that 4.0.3 will be released soon so i can decide if it's software or hardware problem.
Thank you all in advance.
I have the same problem with mine, it doesn't happen often though and I can't reproduce it on queue but I have had my phone for 3 weeks now and it has happened happened several times so it's not just a one time thing.
guidocioni said:
Hi there,
first of all i apologize for my poor english. Got my Galaxy Nexus for a week and i'm not very excited about ICS. I expected great battery life and a few bugs but i've seen a lot. There's an annoying one : sometime my phone seem to live without my touch. If i'm with keyboard on it starts to type messages like "dajhfhakjerehk" then it go on the home and start open apps randomly without my touch. Seems like the volume bug but different; anyone experiencing this issue ?
I hope that's only software, otherwise i had to bring the phone back to the seller very soon.. I wish that 4.0.3 will be released soon so i can decide if it's software or hardware problem.
Thank you all in advance.
Click to expand...
Click to collapse
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Snoemannen said:
I have the same problem with mine, it doesn't happen often though and I can't reproduce it on queue but I have had my phone for 3 weeks now and it has happened happened several times so it's not just a one time thing.
Click to expand...
Click to collapse
So i'm not the only one.. I can't reproduce me as well : sometime not happen for 2 days , sometine twice a day..
djmcnz said:
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Click to expand...
Click to collapse
If it was the digitiser i think that it would stop always, not randomly every 2 o 3 day.. That's my opinion
djmcnz said:
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Click to expand...
Click to collapse
It only happens every other day or even more rarely and it just for a short period so I'm not sure what is doing it.
I also have the more common multi-touch bug after using some 3D games like Heavy Gunner so I'm more inclined to believe that it is something that triggers it similar to that than for the digitizer to be faulty, but that might just be me trying to convince myself that it will be fixed since I don't want to go through the hassle to replace the phone.
Hopefully google will release the next update again soon, be it 4.0.2 again or .3 or whatever, I'm still on ad yakjuxw with 4.0.1 so I was going to wait untill I get the update before I take any action.
Snoemannen said:
It only happens every other day or even more rarely and it just for a short period so I'm not sure what is doing it.
I also have the more common multi-touch bug after using some 3D games like Heavy Gunner so I'm more inclined to believe that it is something that triggers it similar to that than for the digitizer to be faulty, but that might just be me trying to convince myself that it will be fixed since I don't want to go through the hassle to replace the phone.
Hopefully google will release the next update again soon, be it 4.0.2 again or .3 or whatever, I'm still on ad yakjuxw with 4.0.1 so I was going to wait untill I get the update before I take any action.
Click to expand...
Click to collapse
me too , let's wait
It's all about the 4.0.1. I had that issue before, now it works fine with 4.0.2. Just update and that problem will disappear.
Sent from my Galaxy Nexus using xda premium
I have the exact same problem, and I must say I am so relieved to see it's just a software bug! Thanks, Rilazi
sorry for bumping this thread but the issue it's very annoying.. I can't even use my phone, it start doing things himself!! How can i do ?

Serious camera issues...

Hi all,
I got my One X a few weeks ago, very soon after launch (O2). Initially I was very happy with my purchase but now I'm left extremely frustrated with this handset and regretting buying it - screen flicker, dropped calls, lots of little bugs, and now... The camera won't work!
I've been using it quite a bit since I bought it, but yesterday I was using it (no settings changed) and each time I took a picture there was either corruption in the image or a blank image with an exclamation mark icon instead of the picture. This now seems to happen almost every time I try to take a shot - I've done the following in an attempt to rectify:
1. Reboot handset
2. Ensured no other apps are running prior to using camera
3. Reset camera settings to default
4. Ensured phone was fully charged
5. Ensured I have enough free storage space (~22GB free)
I'm not going to perform a factory reset because I'm not convinced it's going to help anything AND I shouldn't really have to do that! I haven't got time to completely reconfigure my phone.
Still, I'm unable to take a photo and this is *really* annoying me! A premium handset with issues all over the place... Unacceptable!
Now I'm left thinking I'm going to go back to O2 and demand replacement with a SGS3, because by the looks of things HTC haven't actually fixed most of the bugs we're all experiencing.
Such a shame - had so much potential and a genuinely amazing device to pick up and use in many ways, but it's quite frankly not fit for purpose if I can't make reliable calls, take pictures or use the screen without serious flickering.
Has anyone else experienced these camera issues I described above?
Apologies for the tl;dr, just a very frustrated HOX owner.
So because you got a faulty phone all the others out there are not fit for purpose?
OK got ya that seems fair
There's something wrong with your particular phone, just get it replaced. The vast majority of people have no flaws whatsoever.
Lol... They won't offer a refund until you do a factory reset. I guarantee a factory reset will fix the problem. Stop having a cry are you 12 or something.
Sent from my HTC One X using Tapatalk 2
nikorette said:
Lol... They won't offer a refund until you do a factory reset. I guarantee a factory reset will fix the problem. Stop having a cry are you 12 or something.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Oh the irony of a childish response like that. That's how keyboard warriors really show their age.
For the record no, I'm significantly older and understandably annoyed by the poor quality of a ~£500 handset that I worked hard to pay for.
And as for the vast majority of people having no flaws - really?! I don't believe that for a second - by the looks of most of the boards a high proportion of HOX handsets have issues.
So yeah, I'm quite understandably frustrated - didn't realise how defensive this forum is lol
adamsharif said:
And as for the vast majority of people having no flaws - really?! I don't believe that for a second - by the looks of most of the boards a high proportion of HOX handsets have issues.
Click to expand...
Click to collapse
Yes really. It'd be incredibly foolish to assume that XDA users are representative of the majority of phone users and even more foolish to assume that people who have flawless phones will be just as vociferous as those with flawed phones.
So yeah, I'm quite understandably frustrated - didn't realise how defensive this forum is lol
Click to expand...
Click to collapse
Why don't you try and reflash your phone with a RUU or return it for replacement?
Well that's what I've done - just booked it in with O2 so will see what happens.
Still interested to know whether anyone has had this camera issue though?
adamsharif said:
Oh the irony of a childish response like that. That's how keyboard warriors really show their age.
For the record no, I'm significantly older and understandably annoyed by the poor quality of a ~£500 handset that I worked hard to pay for.
And as for the vast majority of people having no flaws - really?! I don't believe that for a second - by the looks of most of the boards a high proportion of HOX handsets have issues.
So yeah, I'm quite understandably frustrated - didn't realise how defensive this forum is lol
Click to expand...
Click to collapse
No just no. A high proportion of XDA USERS' HOX's have problems. Maybe because most have noticed a problem and have done a google search to find xda as one of the first links. They sign up and vote/make a topic about their problem, now to you and the rest of us it looks like most of the handsets are suffering from some sort of problem.
Most take this on board without looking at the big picture, those normal run of the mill users that don't have any use for xda, don't post about problems because they don't have any.
Stop being so closed minded xda is not the be all and end all of android. There are users out there that have never herd of xda or even ics.
It's pointless complaining here with such an aggressive attitude just do the factory reset and be done with it atleast if you do it now you'll be able to backup your apps via abd/fastboot.
IMHO your just childish, you need to suck it up and stop being such a girl.
Sent from my HTC One X using Tapatalk 2
nikorette said:
No just no. A high proportion of XDA USERS' HOX's have problems. Maybe because most have noticed a problem and have done a google search to find xda as one of the first links. They sign up and vote/make a topic about their problem, now to you and the rest of us it looks like most of the handsets are suffering from some sort of problem.
Most take this on board without looking at the big picture, those normal run of the mill users that don't have any use for xda, don't post about problems because they don't have any.
Stop being so closed minded xda is not the be all and end all of android. There are users out there that have never herd of xda or even ics.
It's pointless complaining here with such an aggressive attitude just do the factory reset and be done with it atleast if you do it now you'll be able to backup your apps via abd/fastboot.
IMHO your just childish, you need to suck it up and stop being such a girl.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Right, so how about the fact that I've actually read a variety of other forums including some of the operators' own too? You have ASSUMED that I have only looked at XDA.
Aggressive?! Childish?! I think you're reading into things too much here... What part of "man pays relatively large sum for device and is disappointed by its many flaws" do you not get?
Anyway, this is boring me; I guess I'll never know if anyone else actually has the same camera issues...
Lol you still don't get it. Some people just do not know about forums. Unless you get a number from HTC that states how many returns per device made. Nobody, not you or me will know. Not reading anything other than what's on my screen. I'm defensive, by logic you're aggressive.
I guess you won't. Everyone else just ran a factory reset instead of crying about it.
Anyway like most of the threads on here its no longer about the op's post and more about the ego of the people posting. I'll admit I am at fault sorry if I derailed your thread..
Sent from my HTC One X using Tapatalk 2
Did u updated to 1.28? In 1.26 some pics cannot be processed,this has been solved completely in .1.28
Sent from my HTC One X using XDA
Adamsharif;
You do seem to have a phone that, under UK law does not appear to be fit for the purpose for which it is intended, regardless of the warranty obligations of HTC.
In reality, you should back everything up and factory reset the phone, if only to rule out any problems which could be solved, by doing this. If then, the phone does not work, you are well within your rights to demand a refund or a replacement.
If you're not willing to do a simple reset to fix potential issue, HTC and the users here are definitely not going to be willing to help you out. We can't reset the phone for you, but you still want to fix it by using and looking at the phone until it behaves itself.
adamsharif said:
Right, so how about the fact that I've actually read a variety of other forums including some of the operators' own too? You have ASSUMED that I have only looked at XDA.
Aggressive?! Childish?! I think you're reading into things too much here... What part of "man pays relatively large sum for device and is disappointed by its many flaws" do you not get?
Anyway, this is boring me; I guess I'll never know if anyone else actually has the same camera issues...
Click to expand...
Click to collapse
Here you go, proof that the majority of XDA members have no issues whatsoever with their device.
http://forum.xda-developers.com/showthread.php?t=1585082
Of course, people with no problems don't post much on forums, so the actual, real-world results of such a poll would be MUCH more one-sided.
As for your camera problem, many people have suggested fixes; Factory Reset, re-flashing RUU and, if all else fails, return the device and get a refund/replacement.
People seem to think their £500 device is going to be perfect. Don't get me wrong, It SHOULD be perfect, but no device is ever going to be. The HTC One X issues are also relatively minor compared to some devices that came before it.
kannanX10 said:
Did u updated to 1.28? In 1.26 some pics cannot be processed,this has been solved completely in .1.28
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Exactly. There's an old thread about this issue. Fixed with 1.28
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Ok, I guess I shouldn't have been so stubborn - currently backing up the device and will do a factory reset.
The backlight issue, however, is the one I'm returning for - the thing I find strange about both that and the camera issue is that they suddenly appear which really makes me feel that there are hardware issues in the first batch.
Lesson learned - don't buy a handset as soon as it comes out!
Personally I feel that mobile manufacturers need to undertake better testing and not rush their products to market - if you look at many of the recent handsets from Apple, Samsung, HTC there have been a lot of silly issues which have damaged reputations.
If I can have a HOX with working camera, backlight and calling it will be the perfect device!
You don't want to change your phone and yet you can't live with the problems. What do you want? Just ranting? Got it.
Sent from my HTC One X using XDA
ALL THE CORRUPTION ISSUES EXCEPT FLICKER are solved by firmware 1.29
My new hox was updated to 1.29 two days after I bought it, I never encountered the said issues, also flicker is related to overheat on 1.29 the phone temperature is a lot better
you regret buying the most praised and critically acclaimed android phone lol
I think we're being a little harsh on adamsharif, I love my HOX but its not without it's flaws and some of the 1.26 bugs were just messy...the phone shouldn't have been released with this firmware...it was rushed but I can understand why with the SG3 looming!
Unfortunately the average user turns to a forum when he / she has issues, the average user doesn't sign up to XDA to just say how happy they are, some do, just not your average joe, so it all looks like doom & gloom!
£500 is a lot of money, should we have to factory reset it after a few days / weeks? Should we not expect a near perfect product considering the money spent....I don't know....android isnt a perfect OS so I think the arsehole answer is get an iPhone!? I think in 3 months time we'll all be happier and mostly problem free!
Sent from my HTC One X using XDA
Guys please stop the pointless comments.
Back on topic. I suggest you try a third party camera app from market and see if that works. If it works, i too believe that hard reset will solve the problem. Also, don't underestimate hard reset. It usually solves most unknown issues

Touch "gets stuck" on letters while typing

Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Go to the above mentioned link to see the entire discussion.
Right now, nobody 'official' is talking either way.
In fact the freezing isn't even being addressed by Google/ASUS in their 'update'.
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
I get this issue when playing a game or typing.
pheonix991 said:
I get this issue when playing a game or typing.
Click to expand...
Click to collapse
IXChicharitoXI said:
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Muikkuman said:
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
danvee said:
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Click to expand...
Click to collapse
Jaxione said:
Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Click to expand...
Click to collapse
Well, I can give you some insight on this issue. I am working on this issue for some time and I am doing some research and tweaks with my device. I have enabled "show touches when registered" in developers option. I have always had this feature on since day one.
My device came without any problems apart from one non functional top speaker which is still not working till now. I even opened my nexus to see what could be the problem but I couldnot really find anything in the hardware.
However, when I upgraded my Nexus to the new version JSS15Q from JSS15J manually (I forced it, it didnot come on my device when I did) , I started to have little touch issues which I didnot have before. I only had one faulty speakers with no other issues and after the update I started to notice these little issues. In the beginning, however I was also facing jumpy touches (suddenly two words being typed or key stuck in one place or :silly: a word next to the word i am trying to type is typed instead ) issues which automatically were gone, not sure due to restarting it or the device settled itself or maybe me getting used to typing that way.
Now I am having issues of stuck keys.The key or game is stuck if my device is registering a touch although it shouldnot
.
I am planning to do a hard reset and clear wipes and cache and see what happens. If the problem persists, I will simply go back to Jss15j again.
This tells me that the issue for my device is simply SOFTWARE and not in the hardware. However, regarding some other issues like waking up device in its case automatically by light/magnetic sensors works sometimes and sometimes it doesnot especially after few minutes in sleep or if there is no opened app when the screen got into sleep. Yet, it will always turn on if it is connected to the charger. So there could be some earthing issues with the device too which could be taken care of by kernels. Or it maybe could be due to my case simply.
This concludes for me as simply softwares issues that are brought with 4.3 JB which I guess would be hopefully solved soon.
I am planning to visit Asus for fixing my speakers and I will try to see if they give me some heads up about jumpy touches and auto wake up issues.
Good thought, but current information is that 15Q contained a firmware update to the digitizer (or the likes), so reflashing 15J wouldn't change that. Apparently device firmware can only flash up.
Google /ASUS would need to package another update to do that. I'm sure they will if that's determined to be the problem.
Probably Google is loosing out on us. We have so many issues to be addressed. This Nexus seems to be a hurried productoin. I mean, like 2 - wait, 3 - Nexuses in one year....... man that's pretty obvious that Google is competing stupidly
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
That's odd indeed. I rarely type on my Nexus 7, but I do have this issue on 4.3 with my Nexus 4.
Sent from my Nexus 4 using Tapatalk 4
player911 said:
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
Click to expand...
Click to collapse
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
OJ in Compton said:
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
Click to expand...
Click to collapse
They would have to have some sort of programming to determine what to do. Not saying there are 2 different firmwares or devices. But it is a huge issue for me.
I think it is probably the same on all devices but some just don't type enough or use it enough for it to become a problem. Maybe they don't know?
My touchscreen was a bit wonky before the new update, not saying it was perfect, but very manageable. Now its missing inputs, random ghost touches, stuck touches, etc.
I haven't seen any proof that there is a N7 running on 15Q with no touchscreen issues.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Touchscreen freezing totally is a new symptom of 15Q on mine.
Froze solid just using Tapatalk.
The power switch would activate the shutdown menu, but I couldn't select any option via screen. Volume control didn't do it either.
Had to hold power for 20 sec to shut it down.
Rebooted and all is well.
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
danvee said:
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
Click to expand...
Click to collapse
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
I've had this problem too... Since I switched to PAC ROM and added the faux kernel it hasn't happened
Sent from my Nexus 7 using xda app-developers app
sfhub said:
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Love to, and thanks for the hard work.
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices .... don't want to give them any.....
They've got us caught here: they're not doing anything effective, and we'd be penalized for using self-help.
I really hope that it solves at least the touch issues.
danvee said:
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices
Click to expand...
Click to collapse
I seriously doubt unlocking the bootloader will void the warranty
they actually can't legally just say you unlocked it therefore your warranty is void. They have to show how your unlocking caused the warranty issue you are complaining about. Look up Magnuson–Moss Warranty Act. It originally came about to protect car owners from dealerships voiding their warranty for using after-market wipers, oil filters, etc. Yes, they can void your warranty, but they'd have to show that the oil filter caused your window to not open. There needs to be cause and effect.
nobody has ever posted they were refused warranty because they unlocked the bootloader
since google hasn't been signing their factory images, you actually need to be unlocked even to flash those
Anyway, it is up to you. You need to do what is right for yourself. I got tired of waiting for Google so took things into my own hands.
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
danvee said:
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
Click to expand...
Click to collapse
First off, I don't think they are trying to find fault with it to start, but if they did, yes, you could make the argument that the ease and availability of factory images made available publically was one of the reasons you bought this tablet over others and the fact that they require an unlocked bootloader, would make that standard procedure, so how could they possibly say that unlocking the bootloader is an automatic warranty void.
More importantly, simply ask them to show how unlocking the bootloader caused the damage/issue in question. They cannot, unless you really did do something that broke it as a direct result of something you put on the tablet after you unlocked it, but I think in that case, you would probably accept blame.

Nexus 7 sudden reboots.

Hello,
I just bought this Nexus 7 and it is simply stunning. However, I have been having issues with it rebooting suddenly especially after trying to wake it up. I don't know what is happening and I cannot seem to get adb in Windows 8 to recognize it (even with updated Google USB drivers, USB debugging on, and mode set to PTP). I can't get a logcat.
If anyone can help me figure out what is going on, I would much appreciate it. Especially if I can get adb to work.
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
danvee said:
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
Click to expand...
Click to collapse
Just did that. I didn't want to reset it because of the time needed, but I don't have much of other options.
So far so good. If it continues to reboot, it isn't a big deal. I'm eyeing the 32 GB version anyway to swap for as 16 GB is a bit cramped.
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
danvee said:
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
Click to expand...
Click to collapse
As soon as I had posted that previous post, it had just rebooted after being put into sleep mode. Went back to Staples, got me the 32 GB one, and we shall see if this one works better. Hopefully it is just a hardware issue (I'm thinking the S4 Pro may have had a hard time with the low voltage on sleep mode) If not, I'm going to troubleshoot; maybe an app is causing the crash, maybe the firmware is creating issues, or both.
I'm keeping everything packaged for right now with the exception of the tablet itself. I've got a charger which works fine with it. Gotta love the two week return policies.
http://forum.xda-developers.com/showthread.php?t=2380866
Guhrasoh said:
http://forum.xda-developers.com/showthread.php?t=2380866
Click to expand...
Click to collapse
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Try removing chrome
st33med said:
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Click to expand...
Click to collapse
I can confirm that chrome beta was 100% the cause of the reboots on mine. Gone a week without a single reboot after uninstalling, and I had about half a dozen a day when it was installed.
Sent from my Nexus 7 using xda app-developers app
In my case, I've got Chrome rolled back to original and disabled and still have issues, admittedly the rebooting happens while asleep for the most part so that isn't nearly as intrusive as the frequent freezing.
Did it 2X just typing this...
http://forum.xda-developers.com/showthread.php?t=2380866

[Q] Potential Nexus 5X owner... Any big red flags?

Hi! This is gonna be my first Nexus phone, and I have been hoping for a Nexus for a LONG time! I had a Moto X which was close enough but it is having hardware issues and so wanna upgrade.
Are there any major red flags to the Nexus 5X that I should be aware of before buying it? Any major hardware faults, bugs or software issues? Have there been reports of some weird stuff happening or is it smooth sailing?
And secondly, how about the USB cables that come included in the box? Does it have an original USB adapter too so that I can use it with a computer without a USB-C port? :fingers-crossed:
Thanks in advance!
Check the screen before paying for 5x. There is a yellowish tint sometimes. There are not many faulty units but it's safer to check before shopping.
There is no USB a to USB c cable included.
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
Look through the Nexus 5X Real Life Reviews board. That's why it was created, for the people that own the phone to review it and for potential buyers to read. It's exactly what you are looking for.
Sent from my Nexus 5X using Tapatalk
In my opinion, there are not any major red flags. You here about lag issues on these forums from some, but I use a Pure Nexus custom rom and I have had no issues. It does not have an original usb adapter. It has a USB C plugin that will allow you to use the cord USB C to USB C and a wall plug which accepts the USB C plug. There is an unboxing video at android central if you would like to view a short video.
Some are complaining about lag and battery issues I have access to two 5x's and neither have those issues which leads me to believe it's a app compatibility issue. I'm like you this is my first Nexus if I could have I would have gotten the 6p but I'm extremely happy with the 5x and the pure Android experience is like being in another virtual world of reality. The cable I received is c type both ends.
Sent from my Nexus 5X using Tapatalk
PiousInquisitor said:
Look through the Nexus 5X Real Life Reviews board. That's why it was created, for the people that own the phone to review it and for potential buyers to read. It's exactly what you are looking for.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Alright, I'll do that! I never heard of that before so thanks for pointing me to it.
And thanks everyone for the quick responses. This sounds promising! I'll buy it ASAP!
ONeVmaniac said:
Check the screen before paying for 5x. There is a yellowish tint sometimes. There are not many faulty units but it's safer to check before shopping.
There is no USB a to USB c cable included.
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
Click to expand...
Click to collapse
Well, I am going to buy the phone online. So I won't be able to see the screen before buying. But I can hopefully return it in case of faulty device.
... Aaaand bought the phone! YAY!
litetaker said:
Well, I am going to buy the phone online. So I won't be able to see the screen before buying. But I can hopefully return it in case of faulty device.
... Aaaand bought the phone! YAY!
Click to expand...
Click to collapse
You won't regret it, this phone has been great for me. Picture quality is stellar, decent performance for the price, just all around a good phone!
Me too. Will buy within a week. Using galaxy s4 mini now.
From what i read, with a bit of customization and tweaking nexus 5x can be an excellent phone.
I am a custom rom junky anyway, so nexus will only make things better.
Hoping to join nexus 5x xda community soon. See you guys. :laugh:
Will post pics of my new phone soon.
EDIT : One question. I read about factory reset protection. Is it enabled by default ?
What if i do not add google account on the phone ? If i have pin/password protected phone,
while changing between roms, i have to wipe data and cache.. will it affect when i restore the
backup ( which has pin/fp lock ) and go back to previous rom ? Please explain this one bit.
Thanks.
sasank360 said:
Me too. Will buy within a week. Using galaxy s4 mini now.
From what i read, with a bit of customization and tweaking nexus 5x can be an excellent phone.
I am a custom rom junky anyway, so nexus will only make things better.
Hoping to join nexus 5x xda community soon. See you guys.[emoji23]Will post pics of my new phone soon.
EDIT : One question. I read about factory reset protection. Is it enabled by default ?
What if i do not add google account on the phone ? If i have pin/password protected phone,
while changing between roms, i have to wipe data and cache.. will it affect when i restore the
backup ( which has pin/fp lock ) and go back to previous rom ? Please explain this one bit.
Thanks.
Click to expand...
Click to collapse
FRP isn't an issue when flashing ROMs. That beast only rears it's ugly head when you factory rest from the settings app then immediately try to login to the phone with a different Gmail account. That said, you will want to disable any security when making a backup. If don't and restore that backup it won't recognize your password. There are ways around it but best practice is to avoid using them.
Sent from my Nexus 5X using Tapatalk
litetaker said:
Well, I am going to buy the phone online. So I won't be able to see the screen before buying. But I can hopefully return it in case of faulty device.
... Aaaand bought the phone! YAY!
Click to expand...
Click to collapse
I would caution you to purchase from an online retailer if Google Play Store is not available in your country. There seems to be a few people in the 6P forums who have purchased on eBay only to have the phone reported as stolen shortly after they receive it. Word of caution.
Other than that, I personally enjoy this phone. This is my first Nexus as a Verizon customer and I love it. Unlocked and custom rom'd for a couple months. I use very apps, but my apps work great. Like everyone else above: lag, display, and battery life are the most commonly reported complaints with this phone. I don't see much lag in anything except the camera.
Sent from my Nexus 5X using Tapatalk
IMO multi-tasking is less than ideal, at least in my experience. Otherwise amazing device (camera, fingerprint, Android M rock)
Modding can mitigate performance issues though (sometimes at the cost of battery life).
Comparing it to the N6P, and if you don't mind the minor price difference, I'd recommend the Nexus 6P instead, esp since it's been going on sale lately.
sasank360 said:
EDIT : One question. I read about factory reset protection. Is it enabled by default ?
What if i do not add google account on the phone ? If i have pin/password protected phone,
while changing between roms, i have to wipe data and cache.. will it affect when i restore the
backup ( which has pin/fp lock ) and go back to previous rom ? Please explain this one bit.
Thanks.
Click to expand...
Click to collapse
From support.google.com: To turn off device protection,*remove your Google account from your device. If you have Developer options enabled on your device, you can also go to*Settings*[https://storage]*>*Developer options*and check "OEM Unlocking."
If you don't enter a Google acct, that should work. I can verify that when you choose OEM Unlocking, a message pops up saying that FRP will be disabled.
I'm still very happy with my N5, but got DH the 5x (from +3 yr old i4s). He loves it! One son upgraded from N4 to N6P which he loves. It was too big for Dad.
Sent from my Nexus 9 using Tapatalk
SlimSnoopOS said:
I would caution you to purchase from an online retailer if Google Play Store is not available in your country. There seems to be a few people in the 6P forums who have purchased on eBay only to have the phone reported as stolen shortly after they receive it. Word of caution.
Other than that, I personally enjoy this phone. This is my first Nexus as a Verizon customer and I love it. Unlocked and custom rom'd for a couple months. I use very apps, but my apps work great. Like everyone else above: lag, display, and battery life are the most commonly reported complaints with this phone. I don't see much lag in anything except the camera.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I don't personally prefer eBay for such huge purchases. I went with Amazon and a reputable seller there for the phone and it should be easy to return with Amazon even if there are issues. It was a bit cheaper via Amazon so did that instead.
I bought two new 32gb 5x's from zapper_wireless on ebay got a good deal and am satisfied with the purchase
ljfnky said:
Some are complaining about lag and battery issues I have access to two 5x's and neither have those issues which leads me to believe it's a app compatibility issue. I'm like you this is my first Nexus if I could have I would have gotten the 6p but I'm extremely happy with the 5x and the pure Android experience is like being in another virtual world of reality.
Click to expand...
Click to collapse
Agreed. I am bone stock and the 5X is smooth as glass. I really enjoy it.
litetaker said:
Are there any major red flags to the Nexus 5X that I should be aware of before buying it? Any major hardware faults, bugs or software issues? Have there been reports of some weird stuff happening or is it smooth sailing?
Click to expand...
Click to collapse
When you first set up the phone, you will be given an option between setting it up as a new device and importing settings/data from a prior phone. I would suggest selecting the option to set up as new device -- there have been a number of posts on reddit linking restoring a prior phone to lag issues.
I will recommend to check the screen when you receive it, I had two dead pixels when having white backgrounds.
Returning my 5X
I just spent the last two days trying to get a refund or replacement unit from google. To no success so far.
My unit starts lagging after a few hours of usage (anywhere between two and six hours) and almost grinds itself to a halt after a couple days. A restart usually helps for a little while... I have less apps installed than I had on my old Nexus 5 and the 5X feels more sluggish than the 5 used to.
Also the camera app isn't only inconsistent in it's performance (sometimes quite snappy, sometimes it takes 10 seconds to get a focus) but it also crashes repeatedly. Usually when you want to take that quick photo of something that will be gone in a second... A car tried to hit us the other day, but I couldn't take a photo of the license place because the camera crashed again. Only a restart will bring it back.
The hardware is nice, no complaints there. And when it works, it works well.
So as much as I want to love the Nexus 5X, please don't get one unless you plan to flash alternative ROMs on it.... The stock one seems to have a lot of issues (at least for me).
Nidstang said:
When you first set up the phone, you will be given an option between setting it up as a new device and importing settings/data from a prior phone. I would suggest selecting the option to set up as new device -- there have been a number of posts on reddit linking restoring a prior phone to lag issues.
Click to expand...
Click to collapse
those issues are related to 1:1 restores as far as my understanding of the issue goes, so for example TiBa could cause these problems. google mostly just installs the apps you had on the previous device as a clean and fresh version without app-data.
raphe said:
I just spent the last two days trying to get a refund or replacement unit from google. To no success so far.
My unit starts lagging after a few hours of usage (anywhere between two and six hours) and almost grinds itself to a halt after a couple days. A restart usually helps for a little while... I have less apps installed than I had on my old Nexus 5 and the 5X feels more sluggish than the 5 used to.
Also the camera app isn't only inconsistent in it's performance (sometimes quite snappy, sometimes it takes 10 seconds to get a focus) but it also crashes repeatedly. Usually when you want to take that quick photo of something that will be gone in a second... A car tried to hit us the other day, but I couldn't take a photo of the license place because the camera crashed again. Only a restart will bring it back.
The hardware is nice, no complaints there. And when it works, it works well.
So as much as I want to love the Nexus 5X, please don't get one unless you plan to flash alternative ROMs on it.... The stock one seems to have a lot of issues (at least for me).
Click to expand...
Click to collapse
rooted stock without any further system modifications apart from adaway. none of these issues ever occurred to me and in my experience the phone is as fast and smooth as you can expect from that hardware. while i only use the camera occasionally i also haven't noticed any difference in its performance. this is all with restarts roughly once per month.
from what can be gathered around the web, in many cases performance issues can be tracked back to either restored apps (via TiBa or the like), or specific notoriously bad optimized apps like e.g. facebook and snapchat.
I get that I might have a bad unit or a random bad app... but I'm running out of the box plain google, no mods, no root no restored apps other than the ones google automatically downloads from the play store when you log in with a google account you had on another phone. first phone I didn't hack with and yet it has those weird issues. Uninstalled FB because it caused a noticeable lag, still using the camera is still more of a game of luck than a nice experience and I get those weird lags. especially scrolling websites in chrome, but in all sorts of places.
Still hope it gets better with the next update.

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