Nexus 7 sudden reboots. - Nexus 7 (2013) Q&A

Hello,
I just bought this Nexus 7 and it is simply stunning. However, I have been having issues with it rebooting suddenly especially after trying to wake it up. I don't know what is happening and I cannot seem to get adb in Windows 8 to recognize it (even with updated Google USB drivers, USB debugging on, and mode set to PTP). I can't get a logcat.
If anyone can help me figure out what is going on, I would much appreciate it. Especially if I can get adb to work.

Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.

danvee said:
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
Click to expand...
Click to collapse
Just did that. I didn't want to reset it because of the time needed, but I don't have much of other options.
So far so good. If it continues to reboot, it isn't a big deal. I'm eyeing the 32 GB version anyway to swap for as 16 GB is a bit cramped.

Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....

danvee said:
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
Click to expand...
Click to collapse
As soon as I had posted that previous post, it had just rebooted after being put into sleep mode. Went back to Staples, got me the 32 GB one, and we shall see if this one works better. Hopefully it is just a hardware issue (I'm thinking the S4 Pro may have had a hard time with the low voltage on sleep mode) If not, I'm going to troubleshoot; maybe an app is causing the crash, maybe the firmware is creating issues, or both.
I'm keeping everything packaged for right now with the exception of the tablet itself. I've got a charger which works fine with it. Gotta love the two week return policies.

http://forum.xda-developers.com/showthread.php?t=2380866

Guhrasoh said:
http://forum.xda-developers.com/showthread.php?t=2380866
Click to expand...
Click to collapse
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).

Try removing chrome

st33med said:
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Click to expand...
Click to collapse
I can confirm that chrome beta was 100% the cause of the reboots on mine. Gone a week without a single reboot after uninstalling, and I had about half a dozen a day when it was installed.
Sent from my Nexus 7 using xda app-developers app

In my case, I've got Chrome rolled back to original and disabled and still have issues, admittedly the rebooting happens while asleep for the most part so that isn't nearly as intrusive as the frequent freezing.
Did it 2X just typing this...

http://forum.xda-developers.com/showthread.php?t=2380866

Related

Galaxy Nexus death scheduled ?

Hi,
I've got my GN for about 2 years now. It always runned fine. I use it essentially to make calls, mails, some european "anti-cop" app called "icoyote", spotify and that's it
Everything stock, full google official, no cracked bull**** apps or whatever.
Ok so now for about 1 month it became less and less stable. It literally happened from one day to another. I guarantee i didn't add/change or remove anything.
Main issues are : spotify crashes many times (~20 to 50) a day and 50% of the time the GPS fix fails to go trough, but a simple reboot and it work's instantly.
So I tought I should make a full factory reset. I did that and the issues I was experiencing remained the same.
Now comes the 1million $ question : how the heck can something stop to work from one day to another ? If it was some *unpredicted*, classic hardware failure, a simple reboot would definitely not solve it, for sure.
Leading to think it has to be software related..OK, so a factory reset should solve : it doesn't neither.
Why are those apps crashing even in a very stock/factory config? I even did skip this google restore profile bull**** to be sure i'm workng in a perfect clean state.
The only logic conclusion is that there must be some kind of hard coded counter which reached the end and is now triggering randomly something, *i don't know based on what, or activated how* making this **** happen
It's very very very frustrating because it was working like a charm those past 2 years and i thought it was a good investment. I was obviously wrong, another death scheduled device.
Now with the 4.3, I got the feeling it becomes even worse. Today, I had to reboot 4 times to get a gps fix (working 100% of the time just after the reboot) and it was a hassle to get trough 2 songs without being cut off in the middle of it.
FU samsung
But you only tried to flash 4.3. It's like giving a patient only 1 medicine and when that not works declare him dead. There maybe other ways to revive your phone..
Sent from my Galaxy Nexus using XDA Premium HD app
mrgnex said:
But you only tried to flash 4.3
Click to expand...
Click to collapse
when did i say that ? i'm done by years flashing a tool I use to work with. i'm not using it as a toy.
i received the update ota
there's nothing left to try, since my last basic test's where made in a official google factory default situation on a google phone
it's just stock u see? everything else i could try from this point would lead to a non-default situation making every further considerations totally pointless
Well, if i'm right, the so called "crash-routine" would *maybe* not be present in a custom rom, but, again, it worked before and has to work the same way now.
I refuse to use any other workarounds than factory resetting it and, since i already did that a few times, i'm done
i'm not awaiting some kind of help here. i'm just exposing my case and the frustration i'm feeling since samsung nicely dry-fcked me ^^
Don't know why you're acting up for no reason.
It doesn't take a genius to understand and figure out that applications designed and updated for 4.2.2 will most likely not work on 4.3 until the devs update it to work on 4.3. Which, from my experience, doesn't take long at all. That's probably one of the solutions to your few problems.
Way to take things a little too far and throw a tantrum rather than seeking help.
Also, if you have no intentions of seeking a fix then you didn't need to post anything at all.
You're not waiting around here for help? Well, I'm not going to offer help to someone with that kind of attitude.
Peace out you won't be missed.
BTW, there's nothing left to try? LOL
There's about 7 things left to try and one of them would have definitely worked 100%. Figure it out on your own since you know everything.
Read this. It's called Planned Obsolescence. Manufactures purposely make devices with limited lifespan in order to upgrade to their next new device.
http://en.m.wikipedia.org/wiki/Planned_obsolescence
Sent from my Galaxy Nexus using Tapatalk 2
Fastboot, Odin, omap.. All stock..
Sent from my Galaxy Nexus using XDA Premium HD app
johno86 said:
Don't know why you're acting up for no reason.
It doesn't take a genius to understand and figure out that applications designed and updated for 4.2.2 will most likely not work on 4.3 until the devs update it to work on 4.3. Which, from my experience, doesn't take long at all. That's probably one of the solutions to your few problems.
Way to take things a little too far and throw a tantrum rather than seeking help.
Also, if you have no intentions of seeking a fix then you didn't need to post anything at all.
You're not waiting around here for help? Well, I'm not going to offer help to someone with that kind of attitude.
Peace out you won't be missed.
BTW, there's nothing left to try? LOL
There's about 7 things left to try and one of them would have definitely worked 100%. Figure it out on your own since you know everything.
Click to expand...
Click to collapse
I ain't here to help either, i just couldn't agree more with what he said above... and its 2013, everyone knows that every electronic sh*t comes with a limited life span, if you didnt know that until now, i'm not sure where you been living..
Peace \m/.
Try wiping your SD card

[Q] Nexus 7 owners...... problems, fixed or not?

Guys, I was all set to get a new 32gb Nexus 7....the reviews are great, and then I start reading about the issues.
After a bit more reading, I'm left wondering if its such a good idea? I read that Google released an update, then I also read that it didn't always fix things for people?
So the questions I guess are, Do you own one? Have you had a problem? Is it now fixed by the update? Maybe you've never had any problems?
Would you recommend getting one? I don't wanna spend out on something that I'll regret.
Thanks guys.
I've had mine since the first weekend of availability and it's lived up to all my expectations and then some, you're just buying the usual support vocal minority, sume have legit issue, noisy are just being nitpicky
Sent from my HTC One using Tapatalk 4
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Thanks for your reply.
Mine worked 100% out of the box, no light bleed, no multi-touch issues, no GPS issues. Updates have installed perfectly. I am running stock deodexed + root + TWRP + Elemental X 1.1 Kernel. Couldn't be happier with my purchase. :good:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
madpete said:
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Click to expand...
Click to collapse
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
I bought the 32gb. Works flawlessly, I got it a week and half ago.
Sent from my Nexus 7 using xda app-developers app
GET ONE
I would say go for it, you are always going to have issues with most anything. Just buy from a retailer with a good return policy, I own the nexus 7 2012 and the nexus 7 2013 , no issues here, awesome devices.
Thanks guys. Sfhub, you make some good points....think I will buy from a large high street store, rather than online.
Sent from my GT-N7100 using XDA Premium 4 mobile app
sfhub said:
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
Click to expand...
Click to collapse
i think mine is definitely, hardware, maybe , cuz of user error, ie, bad dirty flashing of zips, i dont' want to start all over fresh again, too many apps/settings to revert back (yes call me lazy sob)
most of the reboots happen when im clicking on an app with wifi on , but one of my last reboots, it just just rebooted out of the blue, i didn't even touch the tablet, but i seen it reboot!
Not sure, really, whether I have/had problems or not. Got mine over the weekend. During my initial playing, I did not notice any touch issues. The GPS would lock, but I didn't have time to take it anywhere for long enough to be sure if it would stay locked for a long period of time. Almost immediately (1 day) I got the JSS15Q OTA update. The GPS DOES seem to lock a bit faster, and I seem to be seeing more satellites than before -- it could be my imagination, though. Still no touch issues that I can see.
New Nexus 7 (then) past issues, (now), Cool TAB!
phab3k said:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
Click to expand...
Click to collapse
I HAD issues out of the box. Waited for the first update from Google, rebooted once after. Took forever to get the screen to respond to any kind of tap. Rebooted a couple of times and was able to get somewhat R E A S O N A B L E response out of the screen. GPS would work for all of 2 minutes and then shut down. No problems with Wi-Fi.
That was then, along came update: JSS15Q! All is happy in Nexus land. GPS is strong and works flawlessly even in the darkest center of my house! Screen is responsive my fingers are happy.
APPS? That is another matter, remember, even with a stock Nexus 7 fhd you are on the bleeding edge meaning that many apps found on Google Play may fail. Live with it until either the app is updated, ***** at the (no don't *****, contact the developer and kindly tell him/her your problem; or find another app that works for now.
Games? Heh, that is a real crapshoot. If it won't function, move on.
This is one hell of a tablet with excellent video, good sound, fast processing. Short of it not being the size of my 60" monitor (TV) I can read everything with these 78 year old eyes!
[email protected]@dog!
Google Nexus 7FHD
Kindle Fire Rooted Android 4.3
Kindle Fire HD 8.9 Rooted 2nd boot loader Android 4.2.2
Droid Bionic stock Android 4.1.2
Guys, just wanted to say thanks for all the posts. You help me make up my mind, and gave some sound advice.
I've took the plunge and brought the 32gb model (from a big high street retailer), and I have to say....what a cracking little tablet this thing is, I am really impressed with it. I have not had any issues with it, so I seem to be one of the lucky ones....either that or they have fixed the issues by the time we got them in the UK.
I do feel for all the people who had problems though, its a nightmare when these thing happen. Theres no doubt there has been or are some issues out there, one thing with a Nexus device I guess is it is patched fast if its sw...obviously hw is a different issue.
Looking forward to enjoying this device now, if I can get on it....have to wrestle it off the wife and kids first!
......thanks again guys.
Pete.
Just got my 32gb Nexus today in the UK. Only thing I have noticed is that tap and hold on screen is slow to react. Can take a couple of trys before it works. Sometimes taping an app is slow to open. Running stock and latest update. Only change made is to use Nova as the launcher.
Sent from my HTC One S using Tapatalk 4
To Wugfresh Re: Toolkit
This is a followup to my 2 confusing Twitter's I made it worse by referencing Nexus 4 and 7 so I will stick to 7 (mostly). I now realize that lurking has its penalties since I need 9 posts after this before I can post this in the relevant thread (with a nostalgic tear for the days we welcomed all comers and left our doors unlocked).
I bought an N7 FHD (2nd gen) and rooted it after the 4.3 auto update soft bricked (right term of art?) it. I used the other toolkit to restore it to JDQ39 factory unrooted. Then it installed JSS15J. Today it tried to do an update and (presumably) it failed because of rooting. That build is no longer on the developer's website and has been replaced by JSS15Q. I would never presume to call myself a developer but my first modem was a 300 baud acoustic coupler and I have a 5 1/2" floppy disks older then most of you and it's actually floppy. ROFL.
Back to reality, on the Nexus 4, I could not discern how to upgrade to the latest Y build but I did manage to restore it to factory settings and Google handled the rest, You were kind enough to add JSS15J to your toolkit for the Nexus 4 but it is not available (in your drop-down) for the Nexus 7. I figured that if you made JSS15J available for the N7 I could restore the N7 to a factory fresh un-rooted one and Google could update it to JSS15Q. In the alternative you might guide me to how I could go from JSS15J to JSS15Q. I am certainly not in your league but this is not my first rodeo and I cannot tell you how grateful I am for your efforts. Your toolkit saved my Nexus 4 from the 2 week wait during which Google might have told me rooting voids the warranty or just have left me phone-less till they returned it.
Again thank you especially, and to all the others here who light candles in the darkness for each other and the rest of us pilgrims. A tip of my fedora to ya. Never forget one definition of a pioneer is someone with an arrow in their back.
Much of the time I am as confused as a baby in a topless bar who said, "What do you mean this is not a lunchroom, what else could it be?"
My suggestion is to keep root, grab the latest carbon ROM, the elemental 1.1 kernel and you should be all set. They already have the updates From G in them and they work superb.
Sent from my Nexus 7 using Tapatalk 4
Do you own one?
Yes, from day one.
Have you had a problem?
Yes, GPS and the touchscreen grounding issue.
Is it now fixed by the update?
Yes, GPS seems fixed.
No, grounding issue may be worse. Works fins as long as I'm holding it. Placing it causes touches to become sporadic.
Maybe you've never had any problems?
I wish...
Would you recommend getting one?
Yes, it still a FANTASTIC device and many have no issues. If you do return it right away until you get one without issues.
I spoke too soon....at first I thought everything was ok....then I began to notice when I was typing that sometimes it would come out as gibberish. I thought nothing of it as we all make typos now and then, then I noticed that press and hold didn't always register (sometimes takes a few goes). I downloaded the multi-touch test from play and to my horror it's all over the place (compared it against my note 2), this is with the latest update. After reading around a bit more, I'm beginning to think these touch screen issues are hardware....and that it's more widespread than people think. Will be exchanging it for another one, hopefully fair better second time.
Sent from my GT-N7100 using XDA Premium 4 mobile app
madpete said:
Will be exchanging it for another one, hopefully fair better second time.
Click to expand...
Click to collapse
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
sfhub said:
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Hey man, thanks for the reply.
I opted for the swap out because I don't want to loose the warranty, which I believe you would if you unlocked it?
I bought from PC World / Currys so the swap was no hassle.
Using the new one now, its testing better and typing and "hold and drag" is working much better (although hold and drag still isn't 100%, it's now acceptable to me).
I tested before and after the update, the observation I made is that the update seems to dull down the touch screen a little. It became slightly less responsive after the update than before, but hasn't really affected the usability on this one....although I think I prefered it pre update.

Touch "gets stuck" on letters while typing

Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Go to the above mentioned link to see the entire discussion.
Right now, nobody 'official' is talking either way.
In fact the freezing isn't even being addressed by Google/ASUS in their 'update'.
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
I get this issue when playing a game or typing.
pheonix991 said:
I get this issue when playing a game or typing.
Click to expand...
Click to collapse
IXChicharitoXI said:
I've noticed this with SwiftKey. It doesn't happen often but sometimes it does.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Muikkuman said:
Are issues like hardware or software fault?
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
danvee said:
Yep.
All part of the 'known' issues. Random rebooting, freezing, touch screen weirdness, etc.
Many more details here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[526-550-false]
You're a member of a growing club...
Click to expand...
Click to collapse
Jaxione said:
Hi!
I have noticed another slight issue with my Nexus 7 2013. When typing touch sometimes gets "stuck" on a letter for a moment and that letter gets highlighted. During this brief moment I cant type.
Anyone else have this?
Br J
Click to expand...
Click to collapse
Well, I can give you some insight on this issue. I am working on this issue for some time and I am doing some research and tweaks with my device. I have enabled "show touches when registered" in developers option. I have always had this feature on since day one.
My device came without any problems apart from one non functional top speaker which is still not working till now. I even opened my nexus to see what could be the problem but I couldnot really find anything in the hardware.
However, when I upgraded my Nexus to the new version JSS15Q from JSS15J manually (I forced it, it didnot come on my device when I did) , I started to have little touch issues which I didnot have before. I only had one faulty speakers with no other issues and after the update I started to notice these little issues. In the beginning, however I was also facing jumpy touches (suddenly two words being typed or key stuck in one place or :silly: a word next to the word i am trying to type is typed instead ) issues which automatically were gone, not sure due to restarting it or the device settled itself or maybe me getting used to typing that way.
Now I am having issues of stuck keys.The key or game is stuck if my device is registering a touch although it shouldnot
.
I am planning to do a hard reset and clear wipes and cache and see what happens. If the problem persists, I will simply go back to Jss15j again.
This tells me that the issue for my device is simply SOFTWARE and not in the hardware. However, regarding some other issues like waking up device in its case automatically by light/magnetic sensors works sometimes and sometimes it doesnot especially after few minutes in sleep or if there is no opened app when the screen got into sleep. Yet, it will always turn on if it is connected to the charger. So there could be some earthing issues with the device too which could be taken care of by kernels. Or it maybe could be due to my case simply.
This concludes for me as simply softwares issues that are brought with 4.3 JB which I guess would be hopefully solved soon.
I am planning to visit Asus for fixing my speakers and I will try to see if they give me some heads up about jumpy touches and auto wake up issues.
Good thought, but current information is that 15Q contained a firmware update to the digitizer (or the likes), so reflashing 15J wouldn't change that. Apparently device firmware can only flash up.
Google /ASUS would need to package another update to do that. I'm sure they will if that's determined to be the problem.
Probably Google is loosing out on us. We have so many issues to be addressed. This Nexus seems to be a hurried productoin. I mean, like 2 - wait, 3 - Nexuses in one year....... man that's pretty obvious that Google is competing stupidly
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
That's odd indeed. I rarely type on my Nexus 7, but I do have this issue on 4.3 with my Nexus 4.
Sent from my Nexus 4 using Tapatalk 4
player911 said:
This is just our wonderful new software update.
Really glad in a way that more and more people are posting about this. After the update, everyone was shouting "ITS FIXED!!" when I never had problems before and now I do.
Click to expand...
Click to collapse
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
OJ in Compton said:
There's really not much you can do when the statement of fixes from google bounces around the blogs (followed by the enthusiastic userbase) without any actual testing.
Still though, this is a weird issue because your device functions differently than mine. I'm not sure how Google can get all devices working properly with a single variant of the touchscreen firmware when there are likely hardware differences. The best solution to me would be something in the settings to calibrate the touchscreen or pick from different settings, but I doubt google has any interest in doing that.
It really sucks that we don't have a way to downgrade the touchscreen firmware because I never encountered any issues I have now on my device with a few days of moderate typing with the previous update.
Click to expand...
Click to collapse
They would have to have some sort of programming to determine what to do. Not saying there are 2 different firmwares or devices. But it is a huge issue for me.
I think it is probably the same on all devices but some just don't type enough or use it enough for it to become a problem. Maybe they don't know?
My touchscreen was a bit wonky before the new update, not saying it was perfect, but very manageable. Now its missing inputs, random ghost touches, stuck touches, etc.
I haven't seen any proof that there is a N7 running on 15Q with no touchscreen issues.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Touchscreen freezing totally is a new symptom of 15Q on mine.
Froze solid just using Tapatalk.
The power switch would activate the shutdown menu, but I couldn't select any option via screen. Volume control didn't do it either.
Had to hold power for 20 sec to shut it down.
Rebooted and all is well.
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
danvee said:
But it's the opinion of some here (and possibly at Google /ASUS judging by their lack of timely action) that we effected people are statistically insignificant.....
They probably have the 'good', majority N7 2013s.
:banghead::banghead::banghead:
Click to expand...
Click to collapse
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
I've had this problem too... Since I switched to PAC ROM and added the faux kernel it hasn't happened
Sent from my Nexus 7 using xda app-developers app
sfhub said:
I haven't forgotten you insignificant (statistically) folks...
Would you like to try this and give some feedback?
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Love to, and thanks for the hard work.
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices .... don't want to give them any.....
They've got us caught here: they're not doing anything effective, and we'd be penalized for using self-help.
I really hope that it solves at least the touch issues.
danvee said:
Problem is it requires unlocking the Bootloader.
Fully believing that warranty is going to come into play at some point I can't risk voiding it by doing that. I'm thinking they'll use any excuse not to cover these nuisance devices
Click to expand...
Click to collapse
I seriously doubt unlocking the bootloader will void the warranty
they actually can't legally just say you unlocked it therefore your warranty is void. They have to show how your unlocking caused the warranty issue you are complaining about. Look up Magnuson–Moss Warranty Act. It originally came about to protect car owners from dealerships voiding their warranty for using after-market wipers, oil filters, etc. Yes, they can void your warranty, but they'd have to show that the oil filter caused your window to not open. There needs to be cause and effect.
nobody has ever posted they were refused warranty because they unlocked the bootloader
since google hasn't been signing their factory images, you actually need to be unlocked even to flash those
Anyway, it is up to you. You need to do what is right for yourself. I got tired of waiting for Google so took things into my own hands.
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
danvee said:
So, essentially, by making factory images available for public download, they're acknowledging that it's necessary to unlock in order to use them, so, basically they can't find fault with it?
Click to expand...
Click to collapse
First off, I don't think they are trying to find fault with it to start, but if they did, yes, you could make the argument that the ease and availability of factory images made available publically was one of the reasons you bought this tablet over others and the fact that they require an unlocked bootloader, would make that standard procedure, so how could they possibly say that unlocking the bootloader is an automatic warranty void.
More importantly, simply ask them to show how unlocking the bootloader caused the damage/issue in question. They cannot, unless you really did do something that broke it as a direct result of something you put on the tablet after you unlocked it, but I think in that case, you would probably accept blame.

Do I keep it or switch it? Need advice

Just bought the G4 on 8/6. I'm going in to return it tomorrow. It gets terribly hot and the finding location icon is constantly flashing. I don't know if I should just swap it for a new G4 or get something else. I know there is a root method but I've heard of it working and causing issues for others. I saw a thread where the My Verizon app was asking for root access. I know you can just freeze it. It stinks that the phone is locked. I'm torn between this phone and the Nexus 6. What would you do?
I'd try finding out what's causing it to get hot; Probably some apps running in the background that don't need to.
Getting root isn't an issue as long as there is a compatible image. What you do with root access could cause issues.
You can disable some of the built-in apps with root (you can do it within FX Explorer + root addon). That should improve performance/increase battery life/reduce heat.
Try using the Cooler app from playstore.
Knowbody42 said:
I'd try finding out what's causing it to get hot; Probably some apps running in the background that don't need to.
Getting root isn't an issue as long as there is a compatible image. What you do with root access could cause issues.
You can disable some of the built-in apps with root (you can do it within FX Explorer + root addon)
Click to expand...
Click to collapse
Well honestly, I don't mind that there is no recovery yet. I use root to backup with Titanium, use adblock, and freeze all the Verizon nonsense.
FreedomUser said:
Try using the Cooler app from playstore.
Click to expand...
Click to collapse
Is this the app you're talking about? There's a few of them.
https://play.google.com/store/apps/details?id=com.easyx.coolermaster
On a side note, I keep leaning towards the G4. I loved the G2. I'm on Verizon and would pick up the VS986. It comes with 10B I think and then it updates to 11A. If I decide to stay with the G4, should I try rooting before upgrading? I'm almost certain that out of the box, it needs a software update.
Fridge.
Sent from my A0001
sefirosu0522 said:
Is this the app you're talking about? There's a few of them.
https://play.google.com/store/apps/details?id=com.easyx.coolermaster
Click to expand...
Click to collapse
Yes that's the app i'm talking about, but you can use others too, they are same.
sefirosu0522 said:
On a side note, I keep leaning towards the G4. I loved the G2. I'm on Verizon and would pick up the VS986. It comes with 10B I think and then it updates to 11A. If I decide to stay with the G4, should I try rooting before upgrading? I'm almost certain that out of the box, it needs a software update.
Click to expand...
Click to collapse
It will likely come with 610B, so there is definitely an update available.
The first root image released for Verizon was 611A. But I'm pretty sure someone has since released a rooted image for 610B, so you might not need to update.
But I could not get some features (Advanced Calling) working on 610B, until I updated to 611A. So it's possible you would want to update to 611A anyhow.
Honestly, id wait for the nexus and the note 5 coming out. The touch issues along with lg not wanting to unlock bootloader has made everyone frustrated.
I've bought the european version H81510C and the video are plagued with all major side-effects of the rolling shutter. Wobble, skew and warping effects, all around, literally a jello cam very similar to the after effect warp stabilizator, just lot's more unpolished. The top of the phone reach very high temperature by random or just by calling someone and if you launch an app in GL ES 2.0|3.0 ( OPEN GL ES 3.1 + AEP doesn't seems to correctly "work" on this device (missing support of most texture extension:lightmap and such) will try Arm64 build later and/or texture compression), you'll burn your palm. The G4 seems also to discharge or doing something unattended trough the Qi wireless charging antenna tho, cause I feel mine arms becoming insensitive ( physical harm ) after holding it for a while under normal usage (insulating the 2 pin on the backcover does help a little, but, still unpleasant to keep in hand). If I were are able to find the XT1250|XT1225 for less then 350 I would swap it immediatly, nonetheless I'm also debated to return it and wait till september for a replacement, anyhow the NEXUS is a better choice, except for the camera, even a new ZenFone2 updated to the last avaiable version along it's propretary APP is better of this 600 EURO data collector.
update:
By updating to lastest version (or by NOT keeping it in the hands), the overheating issue seems somewhat under control.
About the unpleasant feeling | electric field > magnetic constriction = discharge , I found out mine shell ( backcover + wireless charging antenna ) the white one ( simil-ceramic ) is made by acrylonitrile butadiene styrene (ABS) "reinforced" with 10% of glass fiber.
About the LG G4 OPENGL ES 3.1 - it's very slow, it doesn't even make a third of a frame in one second ( other device reach 25-44 FPS ), will try in ASTC..and its better by not much.
--
That's mine experience with LG and I call it night- refund under way, will check the PRO version if one avaiable this year.
The G4 is fine. If it is overheating then there is a rogue app or process killing it. My coworkers Samsung G 5 was chewing through batteries and Exchange services was taking up most of the resources. We default the Email app and setup it up and all is right now.
When I first got my G4 and set it up, initially it got hot as hell downloading apps and settings. I did a factory reset and it has been fine since. It never gets hot anymore. I use GPS and QC 2.0 fast charge while on the phone (I travel for work) and it is fine. The only time I had an issue with heat was when I left it out in the sun while streaming pandora.
I think the issue is something to do with setup. I noticed I had bought mine at a brick and mortar store and the sales guy quickly ran through the setup and skipped a bunch of stuff. I think something was stuck in the background trying to do something. Once I factory reset it and set it up properly, I never had a problem. My friend also ordered a G4 online and had it shipped and she never had a problem.
Just my thoughts.
player911 said:
The G4 is fine. If it is overheating then there is a rogue app or process killing it. My coworkers Samsung G 5 was chewing through batteries and Exchange services was taking up most of the resources. We default the Email app and setup it up and all is right now.
When I first got my G4 and set it up, initially it got hot as hell downloading apps and settings. I did a factory reset and it has been fine since. It never gets hot anymore. I use GPS and QC 2.0 fast charge while on the phone (I travel for work) and it is fine. The only time I had an issue with heat was when I left it out in the sun while streaming pandora.
I think the issue is something to do with setup. I noticed I had bought mine at a brick and mortar store and the sales guy quickly ran through the setup and skipped a bunch of stuff. I think something was stuck in the background trying to do something. Once I factory reset it and set it up properly, I never had a problem. My friend also ordered a G4 online and had it shipped and she never had a problem.
Just my thoughts.
Click to expand...
Click to collapse
had same problem with mine ,first day it ran hot as hell but after first day, it has not got hotter than any other fone i have owned.
player911 said:
The G4 is fine. If it is overheating then there is a rogue app or process killing it. My coworkers Samsung G 5 was chewing through batteries and Exchange services was taking up most of the resources. We default the Email app and setup it up and all is right now.
When I first got my G4 and set it up, initially it got hot as hell downloading apps and settings. I did a factory reset and it has been fine since. It never gets hot anymore. I use GPS and QC 2.0 fast charge while on the phone (I travel for work) and it is fine. The only time I had an issue with heat was when I left it out in the sun while streaming pandora.
I think the issue is something to do with setup. I noticed I had bought mine at a brick and mortar store and the sales guy quickly ran through the setup and skipped a bunch of stuff. I think something was stuck in the background trying to do something. Once I factory reset it and set it up properly, I never had a problem. My friend also ordered a G4 online and had it shipped and she never had a problem.
Just my thoughts.
Click to expand...
Click to collapse
Thanks for the input. I ended up getting a new phone becasue I was within the 14 days and it has been running fine.
Thanks for the replies everyone.
sefirosu0522 said:
Thanks for the input. I ended up getting a new phone becasue I was within the 14 days and it has been running fine.
Thanks for the replies everyone.
Click to expand...
Click to collapse
Glad it worked out.

My razr 5g become hot after 5 to 10 mins used.

Anyone has same problem? It like that from open box. I just wonder is it normal or I should bring it to warranty.
Could be hardware, firmware or more likely settings and/or apps.
I return it but you can play with it and try to track it down in the meantime.
Carrier, even factory phones can behave like this so there's no guarantee the next one doesn't do the same thing.
Does this happen in safe mode too?
If not it's likely a 3rd party app maybe bloatware that's responsible.
It is still hot in safe mode. Both wifi only or 5g mode. Seem like hardware problem as no one else face this issue.
phantranphuc said:
It is still hot in safe mode. Both wifi only or 5g mode. Seem like hardware problem as no one else face this issue.
Click to expand...
Click to collapse
Clear system cache.
Try a hard reboot.
Do a network reset.
Try turning off wifi... try to narrow down which apk(s) are responsible.
Clear caches and data as needed.
Many times it's a settings or app issue... if the new one does the same thing you'll be irritated.
However something must be done as it's toasting the battery.
It can be quite frustrating.
It definitely heats up to above 43 degrees Celsius by any intense CPU actions, I'm not sure if it is the battery or the CPU, but the lower half heats up even by updating a few apps, in normal use such as browsing I don't really face any heating issues.
It's the device using excessive current not the battery. The high current drain causes the battery to become warmer which is normal but far from desirable.
blackhawk said:
Clear system cache.
Try a hard reboot.
Do a network reset.
Try turning off wifi... try to narrow down which apk(s) are responsible.
Clear caches and data as needed.
Many times it's a settings or app issue... if the new one does the same thing you'll be irritated.
However something must be done as it's toasting the battery.
It can be quite frustrating.
Click to expand...
Click to collapse
I did them all but still hot even only at google log in step after reset. Any other think I should try?
phantranphuc said:
I did them all but still hot even only at google log in step after reset. Any other think I should try?
Click to expand...
Click to collapse
See if it has its recent updates.
Try turning off all app power management if present.
With Q you have less available tools to track it down, even Pie is bad in this respect.
Thanks Google...
It took me months to straighten out my Note 10+
What a joke; all the 10+'s were like this.
So do what it takes... I feel your pain.
I just throw it back at them at this point.
Maybe you'll get lucky on the 2nd one.
blackhawk said:
See if it has its recent updates.
Try turning off all app power management if present.
With Q you have less available tools to track it down, even Pie is bad in this respect.
Thanks Google...
It took me months to straighten out my Note 10+
What a joke; all the 10+'s were like this.
So do what it takes... I feel your pain.
I just throw it back at them at this point.
Maybe you'll get lucky on the 2nd one.
Click to expand...
Click to collapse
Thank you for your help. It us 2 year warranty and haven't use as main phone yet. So I will try around or wait for update. Don't want to go to wait a week for replacement.
And if it is software issue, maybe will be more people have it. It should be a big issue because hot device may damage fold screen.
phantranphuc said:
Thank you for your help. It us 2 year warranty and haven't use as main phone yet. So I will try around or wait for update. Don't want to go to wait a week for replacement.
And if it is software issue, maybe will be more people have it. It should be a big issue because hot device may damage fold screen.
Click to expand...
Click to collapse
I mean current updates. If not working right, right now, it may not ever.
You bought a phone not a bloody hand warmer...
Have sometime to play with it today. Seem like problem with Chrome. Watching youtube about 30 mins but still cool. Become hot while browsing web by Chrome. Try to use another browser then fine. Will see if it happens again.
Here's how it looks with a thermal camera

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