Has anyone else noticed the infamous purple noise problem on their Verizon Ones in low light? There's a giant thread about it here in the international variant's section. It gets especially bad when you take a picture in total darkness or cover the lens entirely. If your phone has one of the defective sensors, the whole screen will turn bright purple.
Also curious to see if there's a certain batch of camera sensors behind this. If you have this problem, could you browse to /sys/android_camera/sensor and post the text inside? Mine says "st vd6869(1.0) cinesensor 2013-05-03".
Before anyone suggests that this is a software problem, there are a quite a few units that don't exhibit this issue and show perfectly black images in the dark, so I'm more inclined to believe this is a hardware defect.
wireroid said:
Has anyone else noticed the infamous purple noise problem on their Verizon Ones in low light? There's a giant thread about it here in the international variant's section. It gets especially bad when you take a picture in total darkness or cover the lens entirely. If your phone has one of the defective sensors, the whole screen will turn bright purple.
Also curious to see if there's a defective batch of camera sensors behind this. If you have this problem, could you browse to /sys/android_camera/sensor and post the text inside? Mine says "st vd6869(1.0) cinesensor 2013-05-03".
Before anyone suggests that this is a software problem, there are a quite a few units that don't exhibit this issue and show perfectly black images in the dark, so I'm more inclined to believe this is a hardware defect.
Click to expand...
Click to collapse
I have the same problem. I am determining if I should bother replacing it. I have to decide by tomorrow. I am currently unlocked and don't know if it bothers me enough to lose that right now.
std vd6869(1.0) cinesensor 2013-04-25
Frankie1588 said:
I have the same problem. I am determining if I should bother replacing it. I have to decide by tomorrow. I am currently unlocked and don't know if it bothers me enough to lose that right now.
std vd6869(1.0) cinesensor 2013-04-25
Click to expand...
Click to collapse
Wow, that sucks.
I'm considering the same thing, though I'm not facing such an issue. I want to know if this camera problem is widespread to see if it's worth exchanging; it would be awful to go through the whole exchange process and wind up with the exact same problem on the replacement. And it would especially suck to lose your bootloader unlock for nothing...
wireroid said:
Wow, that sucks.
I'm considering the same thing, though I'm not facing such an issue. I want to know if this camera problem is widespread to see if it's worth exchanging; it would be awful to go through the whole exchange process and wind up with the exact same problem on the replacement. And it would especially suck to lose your bootloader unlock for nothing...
Click to expand...
Click to collapse
My dad also has the HTC One from Verizon (got it a week later). His camera exhibited no such issues. I am going to try messing with his again tomorrow.
Its definitely a widespread issue though as you can see on that XDA post. I've also been following that since I got the phone. There is someone who thinks it might be a software issue and can be fixed by flashing libs. He is working on it.
http://forum.xda-developers.com/showthread.php?p=45158495
I am just afraid of returning it and getting another headache such as dead pixel(s), chassis gaps/scratches, or anything else like that. I am trying to determine if I could live with it. I don't take many low light shots, but it will suck when I do.
When did you get your phone? It sucks that I have to decide by tomorrow!
EDIT: My camera pretty much does the same thing as shown in this pic (For others who may not be aware what we are talking about)
http://forum.xda-developers.com/showpost.php?p=45298491&postcount=966
I got the phone about a week after release. Not sure that means much though, they seem to be randomly using old leftover parts to build the phones (according to the serial number, mine was built in July).
Can you post a picture of the purple stuff? I've seen other threads on this - in one case it did look like classic low-light issues that plagued certain Dincs, but another guy's pictures seriously did not look like digital noise to me - looked like an oily smear, maybe a manufacturing defect.
st vd6869(1.0) cinesensor 2013-06-20
Mine doesn't have the issue and it was purchased in the release day.
I had this same problem. I went in to verizon and showed the guy and we went through 3 replacements before he swore it was a software issue. Then I showed him that covering up the camera lens on their display model showed a plain black screen, while the replacements were showing that purple/pink tint. Here's an album with a couple of pictures of what it looks like.
https://www.dropbox.com/sh/m93o47ugxapos4v/hB6YN6kw-n/HTC One
My camera does the same.
I took it to the VZW store today but didn't have my ID nor did I bring the box with me.
Planning on going back tomorrow.
They told me they'd replace the phone for me so we'll see what the new one does.
Will report back!
BTW, nice car Frankie1588 if that's yours
Mazda RX-8?
For reference - here's a pair of low light shots, one with night mode on and one without. Definitely worth replacing because this phone sees better in the dark than I do, and that's pretty cool - this scene is nowhere near as bright as the pictures make it look, and night mode gets rid of speckling artifacts entirely.
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
guess I'll test the camera as soon as fedex drops off the phone tomorrow. I'll just call if its bad and make them overnight me a new one.
so if you take a shot in low light without the flash on, and it comes out fine, your camera is ok?
sorry just trying to see if mine if effed.
I help the lens cover and got purple, but when i shot in dark (under my bed) with and without flash, they came out normal?
dunemessiah said:
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
Click to expand...
Click to collapse
I just went into the store today and they took my word for it when I described the problem.
Said they have been having a lot of people come in for the same reason.
Since I used another line's upgrade they said I couldn't swap out in the store.
But because of the device still being under warranty, they're shipping me a new one
And I just have to ship my current one back. I seriously hope this new one doesn't have
the same problem.
dunemessiah said:
So just going into the Verizon store, you guys were successful in getting replacements? How hard was it to sell that the phone had an issue?
Click to expand...
Click to collapse
nrfitchett4 said:
guess I'll test the camera as soon as fedex drops off the phone tomorrow. I'll just call if its bad and make them overnight me a new one.
Click to expand...
Click to collapse
andybones said:
so if you take a shot in low light without the flash on, and it comes out fine, your camera is ok?
sorry just trying to see if mine if effed.
I help the lens cover and got purple, but when i shot in dark (under my bed) with and without flash, they came out normal?
Click to expand...
Click to collapse
PizzaSauce said:
I just went into the store today and they took my word for it when I described the problem.
Said they have been having a lot of people come in for the same reason.
Since I used another line's upgrade they said I couldn't swap out in the store.
But because of the device still being under warranty, they're shipping me a new one
And I just have to ship my current one back. I seriously hope this new one doesn't have
the same problem.
Click to expand...
Click to collapse
I got mine with the Edge program (don't judge me), and they were very easy to deal with in store. I just told them that it's an awesome phone, and the camera wasn't working. I showed them that it wasn't working by just covering the lens with my wallet. It showed that pink/purple tint on the screen. We went through three phones before we found one that didn't have that when covering the lens. I would definitely take yours back because the lens, when not taking in any light, should be completely black.
murderdock said:
I got mine with the Edge program (don't judge me), and they were very easy to deal with in store. I just told them that it's an awesome phone, and the camera wasn't working. I showed them that it wasn't working by just covering the lens with my wallet. It showed that pink/purple tint on the screen. We went through three phones before we found one that didn't have that when covering the lens. I would definitely take yours back because the lens, when not taking in any light, should be completely black.
Click to expand...
Click to collapse
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
nrfitchett4 said:
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
Click to expand...
Click to collapse
I completely agree about not covering it with your finger, light still gets in. You can definitely find an object to cover up the lens, though. The display model at the Verizon store was black when covered with my wallet, but my phone was showing that tint when covered.
nrfitchett4 said:
I got mine via edge to, 5 months after getting the note 2 on my upgrade. I'll either pay it off or trade it in at half paid off.
I think some of y'all might be mistaken on the camera.
You need to take a picture in pitch black room, not just cover the camera with your finger. Mine was able to draw light in through my finger, but when I went into the bathroom with the lights off, I got a solid black picture.
Just like a flashlight shines red through your finger, so to some extent can natural light.
Click to expand...
Click to collapse
I've tried taking pictures at night. It turns into the same purple mess that you see when you cover the lens completely.
murderdock said:
I completely agree about not covering it with your finger, light still gets in. You can definitely find an object to cover up the lens, though. The display model at the Verizon store was black when covered with my wallet, but my phone was showing that tint when covered.
Click to expand...
Click to collapse
wireroid said:
I've tried taking pictures at night. It turns into the same purple mess that you see when you cover the lens completely.
Click to expand...
Click to collapse
then I would definitely get a replacement. Mine was solid black. Also don't have any gaps along the top, or scrapes, imperfections that I can find.
Only thing I noticed was the white band at the top was not quite flush. Have to really look to notice. I'm considering myself lucky.
nrfitchett4 said:
then I would definitely get a replacement. Mine was solid black. Also don't have any gaps along the top, or scrapes, imperfections that I can find.
Only thing I noticed was the white band at the top was not quite flush. Have to really look to notice. I'm considering myself lucky.
Click to expand...
Click to collapse
yea I got lucky as well with the build quality.
I am hoping the same with camera.
I just tested in pitch black.
taking pictures with out the flash on obviously left me with a black picture.
with flash everything was great.
am I do now believe my camera is ok?
or did I test wrong?
thank you in advance.
Related
So I started noticing a pretty small dust spec on my new Desire, thought at first it might be a stuck pixel of sorts but on closer inspection (much closer!) it is definately some dust.
Below is two images shot of it through a microscope...
h ttp://img100.imageshack.us/img100/6930/dscf2406crop.jpg
h ttp://img411.yfrog.com/img411/6963/dscf2405crop.jpg
...would you replace your handset because of this? I've had it only one day, and you can see it with the naked eye if you know its there (albeit alot smaller! - about the size of a period/full stop)
You put your HTC Desire under a friggin microscope? My advice: Replace it if you really can't live with it, but you should realize that the dust spec is only about a 1/2 pixel in size...
angues said:
you can see it with the naked eye
Click to expand...
Click to collapse
If you are like me, replace.
jm997 said:
You put your HTC Desire under a friggin microscope?
Click to expand...
Click to collapse
Yes! The reason is that I wanted to check if it was indeed something above the screen or not. With the eye it looks to be a small square, right in the middle of the display. It is quite annoying to be honest, when the screen is one solid bright colour it is quite clearly there (like writing an sms), I constantly find myself trying to wipe it off like the other dust that gets attracted to it but it just stays!
I think I will get it replaced... it's just annoying that I've waited so long for it and now I have to send it back. Got to get the w910 back out the drawer! *sniff*
Have exactly the same problem, T-Mobile are going to do an exchange so no need to be without the phone. Just waiting for stock now.
what kind of camera did you take those photo with?
and this dust cannot be moved if you shaking the phone a little bit?
irkan said:
what kind of camera did you take those photo with?
and this dust cannot be moved if you shaking the phone a little bit?
Click to expand...
Click to collapse
It's just a regular camera in macro mode looking through a microscope
saquib, good to know I'm not the only one! I got mine from vodadone, will ring them up tomorrow hopefully they will do the same did they agree to replace straight away? And are they sending a replacement or letting you pick another one up from the store? Thanks
Edit: no shaking does nothing its sealed below the screen. In fact under the microscope you can see that it actually sits in a teeny tiny air pocket
I have nothing on the phone yet I have a dust spec on the camera.
I'm not sure weather to take it back or not, it doesn't seem to effect photos.
lol I got a spec of dust but never see it unless I look.
Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?
Sounds like a faulty panel to me
Lennyuk said:
Sounds like a faulty panel to me
Click to expand...
Click to collapse
That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?
Give us a picture
htc_HD2 said:
Give us a picture
Click to expand...
Click to collapse
Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Click to expand...
Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Click to expand...
Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
Click to expand...
Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.
This is my first post to this website so forgive me if I am doing something wrong...
I looked at the M9 at a T-Mobile store Friday with every intention of leaving with one. The problem was the screen had a greenish tint. The sales person was trying to tell me that he didn't see it, but the store manager agreed with me. They wouldn't/couldn't open up another handset to check it.
I went to a second T-Mobile store and while it was a bit less obvious, that display phone also had the greenish tint. While it was most annoying when there was a white background (putting in the Messages page, for example), it as enough of an issue for me that I came home without a new phone.
For those who have already bought and received this phone, have you found this to be the case?
thank you
d s p said:
This is my first post to this website so forgive me if I am doing something wrong...
I looked at the M9 at a T-Mobile store Friday with every intention of leaving with one. The problem was the screen had a greenish tint. The sales person was trying to tell me that he didn't see it, but the store manager agreed with me. They wouldn't/couldn't open up another handset to check it.
I went to a second T-Mobile store and while it was a bit less obvious, that display phone also had the greenish tint. While it was most annoying when there was a white background (putting in the Messages page, for example), it as enough of an issue for me that I came home without a new phone.
For those who have already bought and received this phone, have you found this to be the case?
thank you
Click to expand...
Click to collapse
I haven't personally all seems fine at least to my eyes.
I have read from another user here, that it was present on his device but it settled down.
That's what I experienced also. The screen is much nicer after a "break-in" period.
augie7107 said:
That's what I experienced also. The screen is much nicer after a "break-in" period.
Click to expand...
Click to collapse
I was hoping mine would be too, but after two weeks I can still see the green tint. This is really only thing still bugging me about the phone.
goffmj said:
I was hoping mine would be too, but after two weeks I can still see the green tint. This is really only thing still bugging me about the phone.
Click to expand...
Click to collapse
Time to sell & move to the S6 with a yellowish screen perhaps?
augie7107 said:
That's what I experienced also. The screen is much nicer after a "break-in" period.
Click to expand...
Click to collapse
thanks for responding...
What happens in the phone by using it to make the greenish tint disappear?
It's probably the glue for the screen
Hi all,
I have had my H815 (Taiwanese version) for over a month now with no issues. Starting last night whenever I take a photo with the rear camera a green spot appears in the viewfinder. This green spot is also captured in the photo as per this sample
http://imgur.com/QGE1X0C
When I pan the camera the green spot disappears, but as soon as I hold it still, it appears again. No issues with the front camera. Any ideas what might be causing this? I updated to V10b last night, but I am not sure if it is related since I haven't seen any other reports of camera issues.
Hardware fault? Would appreciate your input.
Thanks,
Ray
Did you remove the protective film that was on the lens?
Sent from my LG-H811 using Tapatalk
Some cases have been proven to interfere with either the laser or the flash.
No not a protective film, has been working without issues for the past month .
Not the case either as it has been the same case and I tested taking off the case and cover too.
Have you tried covering up the ir sensor to see if that makes a difference?
Rapazzo said:
Have you tried covering up the ir sensor to see if that makes a difference?
Click to expand...
Click to collapse
The spot is in the shape of the autofocus laser window. It's probably something to do with that.
i have noticed the same thing but have noticed that there has been a recent update to the software. dont know if that is causing the problem
siraltus said:
The spot is in the shape of the autofocus laser window. It's probably something to do with that.
Click to expand...
Click to collapse
I've been experiencing the same thing just this past week now. It seems to come and go depending on how the lighting is. I thought it had something to do with the laser autofocus because it seems to be in the same area of the screen. It's kind of annoying trying to take photos with its awesome camera and have them ruined by this strange green dot. Hopefully it can be fixed. You're the only other person I know of that has had the same issue as me so far.
I have received my G4 one week ago (Switzerland) and I have this green spot that appears sometimes since today but I have not played a lot with the camera this week.
I have not the spot at the same place. Mine is near the flash.
w w w.dropbox.com/s/hg1ie6rm0kmviwc/20150719_145148_HDR.jpg
Sorry for the link but I'm not authorized to share a link..
Envoyé de mon LG-H815 en utilisant Tapatalk
I saw the green spot for the first time yesterday. Mine was very faint, and it didn't show up in the photo, only in the preview screen.
It's a ghost.
- Do other camera apps show the same green spot?
- Is it only in certain modes, like Manual, vs Auto?
- Does it appear in videos?
- Someone asked about the laser. You could try covering the laser's window, to see if anything changes.
RedOCtobyr said:
- Do other camera apps show the same green spot?
- Is it only in certain modes, like Manual, vs Auto?
- Does it appear in videos?
- Someone asked about the laser. You could try covering the laser's window, to see if anything changes.
Click to expand...
Click to collapse
- I have the same green spot with other camera apps
- I'm able to reproduce in all modes
- Same spot in videos
- I have removed the battery cover and I have covered the laser but no change.
The spot seems to appear depending the luminosity.
Envoyé de mon LG-H815 en utilisant Tapatalk
So after chatting with LG support they told me to do a hard reset. After I did that the camera still had the same green spot. Definitely a hardware issue. Took it back into Sprint and they gave me a replacement phone. The guy there told me that it's a manufacturer defect on the first batch of phones that is becoming more common. Got a new G4 today. Camera looks fine now. We'll see how it holds up.
now imagine you had unlocked the bootloader and removed the warranty ....
green dot
its really annoying this issue. i have contacted lg and they have send my phone away to repair the camera. i thought it was a software issue tho, because it happened just after and update. but lets hope this replacement camera fixes it. i have not seen this issue reported anywhere else than here.
stuarty211 said:
its really annoying this issue. i have contacted lg and they have send my phone away to repair the camera. i thought it was a software issue tho, because it happened just after and update. but lets hope this replacement camera fixes it. i have not seen this issue reported anywhere else than here.
Click to expand...
Click to collapse
Lg has got back to me and said that my phone needs a new main board.
Green blob
I've been dealing with this for about 2 weeks. First noticed it while taking a picture of the sunset (right around when I got the new update). Showed up again today when the I was trying to take another picture outside. Seems to only do it when the sun is around and my phone is running a little warm. So annoying. Definitely ordering a replacement, because this should be covered under warranty.
I didn't have any issues with this green got untill I flashed the PR verison of the ATT's rom. I'm hoping this is an easy fix of just replacing the camera. I have an LG g4 coming work for a replacement and I can harvest the camera out of the device and replace mine.
Replaced out the physical camera with another from another device and the issue was was resolved.
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
Yes I can see it too only in the sun on white background it looks like a shadow of something behind screen I read online that screen is very slim and it does bother me too this is the second thing first being a ripple in the glass top too bottom can only see it in the sun screen off no screen protector I guess the price of this phone is why these things bother me other than that this is the nicest phone I've owned and these are things I can live with as long as they don't get worse
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
It's not burn in. It's part of the construction of the phone, and only visible in direct sunlight where the light can penetrate the display to the point it's revelaing the structure underneath. Completely normal. No worries
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
ssmr2t said:
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
Click to expand...
Click to collapse
I can respect your position, but I disgree that Samung is "misleading" the customer. It's been confirmed through 3rd party screen test companies that the Note 5 and the S6 Edge+ have the best screens in the industry. Just because you don't like how the screen looks in direct sunlight doesn't make it bad or false advertising.
Still the best screen around, everytime I'm out with people (which is a lot) my Edge+ blows away their phones, all of them.
Excuse me?
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
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Really, A glass phone in direct sunlight? That's what a smartwatch is for. Do you walk down the street looking at you phone? Do you hold it up in direct sunlight? Do you understand the properties of glass? The screen is amazing. Most of the people I know that use this device do not expose it or any other phone to direct sunlight, there is even a warning in the manual about not doing so because it can seriously damage your screen. Dude, it's a glass phone. The sun is a very bright star and has a way of shining through glass. Do you find it odd that you are the only person reporting this as an issue? Go with an HTC or Iphone, they are built of metal and will not let the sun through, the drawback being that they will cut your reception slightly. This is the way it is, the phone is fine and the screen is good, but you can't please everyone.
well, anyways I got my replacement today and guess what? It doesn't have those blobs on it so big freggin deal guys. It was a one off. You guys take all this crap personally like you made the phones yourselves LOL